Visa Jobs

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Client Care provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to support client implementation of Visa products and services globally. Client Care is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools. The team also provides support for Visa’s DPS, CyberSource and Authorize.net businesses. Across time zones and borders, we provide clients with a comprehensive set of services including on-behalf-of contact center support to the end consumer and merchant. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business. Very few companies can offer its employees the global reach that Visa does. That’s the power of Visa’s “My everywhere” – a big brand with limitless possibilities. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. Visa was recently recognized by Forbes as one of the Best Employers in the U.S. and Fortune magazine highlighted us as one of the World’s Most Admired Companies. Everything we do is driven by our leadership principles: Lead by Example, Communicate Openly, Enable and Inspire, Excel with Partners, Act Decisively, and Collaborate. The Client Care Support Representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. Specific Responsibilities will include: Demonstrate consistent, and reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude Meet KPIs and other existing potential new KPIs as deemed necessary by the business. Respond to incoming customer request quickly, proficiently, and professionally while meeting specific quality expectations Actively listen and probe to determine the nature of each call and determine the appropriate action(s) to complete the call Multi-task across several computer programs to respond to customer inquiries Utilize all tools to properly support, action, and document all related questions and needs Accurately update and maintain cardholder data in appropriate databases Collaborate with peers to help cardholders provide thought-leadership and inspire both customers and peers in a diverse business environment Collaborate amongst the different Line of business as required by the business Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment Additional Responsibilities: Respond to incoming cardholder requests quickly, proficiently and professionally while meeting specific key performance indicators Provide services on a variety of request not limited to lost/stolen card replacement, fraud prevention, technical support for mobile apps as well as other various account related services Commitment to client experience by delivering results based on client feedback as well as internal quality expectations Increasing product knowledge will be required in order to continue to provide a work class experience to callers Visa Client Care is a 24x7 operations. Role will require flexibility in scheduling Position Details: Competitive start rate with shift differential along with quarterly bonuses and an annual review of compensation 5-week Paid training. Training schedule is Monday-Friday (hours TBD) Shifts start times – TBD Extensive coverage for Medical, Dental, Vision insurance from top-notch networks of doctors and facilities with no waiting period 401k plan with company 2 to 1 match (2 dollar for every dollar you contribute up to 5% of your base pay for a total of 10%)- always fully vested Generous paid time off (21 days for years 1-5, and increases after that) 12 paid holidays per year & 1 Floating Holiday Education assistance, adoption assistance, and commuter assistance Rewarding environment with opportunity for career advancement Employee stock purchase program allows employees to purchase Visa stock at a 15% discount This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office every Tues/Wed/Thurs, with the other two days (Mon, Friday, Saturday and/or Sunday) working from home. The current general guidepost is working in the office 60% or more of the time based on business needs, and is subject to change based on our business needs. Qualifications Basic Qualifications: Must have a High School diploma or equivalent or relevant work experience Fluency in English AND French (Written and Spoken) Preferred Qualifications: 1 or more years of work experience Prior experience in call center, financial industry, ecommerce, or technical environment is preferred 1 year contact center experience highly preferred Demonstrated commitment to the businesses key performance indicators and exceptional customer service Excellent verbal and written communications, interpersonal skills, strong team engagement, problem solving, and multi-tasking skills required Must have punctual, regular, and consistent attendance Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is USD 44,720 ($21.50 per hour), Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP/Principal, Services Business Development-Commercial & New Payment Flows (Open to Remote US) Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more. The Services Business Development team is looking for a Principal Business Development to drive growth of our value-added services within the Commercial and New Payment Flows. Role * Lead sales calls and new client development across all three lines of Services Business for an assigned set of accounts and Segment * Deliver against sales targets for existing accounts and/or contribute to Mastercard growth * Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem * Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems * Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation * Create succinct, persuasive written materials tailored to the "level" of the audience * Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action * Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management) * Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs * Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions All About You * Previous relevant experience with a consulting firm and/or Bank or in an advisory capacity with a marketing services company is required. * Has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. * Undergraduate degree required * MBA or relevant post graduate degree recommended * Demonstrates the ability to initiate and develop a sale * Excellent verbal and written communication skills * Excellent analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification) * Ability to think from the perspective of the customer * Previous experience with payments is an asset Salary Range for New York City: $206K-$319K Salary Range for Purchase: $198K-$306K Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

About the Role: Grade Level (for internal use): 11 The Team: You will be part of a dynamic, global team split across New York, London, and Cape Town. The team covers clients across all sectors and markets and works in a collaborative environment to deliver client projects with the support of Director-level leadership. Our division currently offers a flexible work-from-home policy with most analysts working in a hybrid environment. You will be part of a global team that works with and advises senior management, Investor Relations, and the Board of Directors of publicly traded companies. The purpose of our work is to provide actionable intelligence that helps companies better understand and effectively respond to the needs of their institutional shareholders and sell-side analysts, as well as foster stronger relationships with the capital markets. Perception Analytics provides valuable insight into the key factors and concerns that drive investment decisions and sell-side ratings. Perception reports contain both quantitative and qualitative analyses and are delivered as Board-quality presentations with detailed results. S&P Global's Perception team presents study findings and provides consultative recommendations for its clients' investor communication strategies. Responsibilities & Impact: The Global Perception Analytics team is a vital resource for internal and external stakeholders to understand current market sentiment about specific companies, stocks, and investment trends. Clients rely on our research and data to make decisions about their communications and Investor Relations practices. * Actively following the capital markets and researching companies in order to be up to date on current financial events and well-versed in multiple industries * Understanding client objectives, leading client calls, and guiding clients through the project process * Conducting in-depth telephone interviews with buy-side analysts, portfolio managers, and sell-side analysts * Editing and proofreading transcripts based on recorded telephone interviews into client-ready deliverables * Organizing data in Excel to create graphs that illustrate findings in a quantitative format * Interpreting, analyzing, and outlining market sentiment findings in a cohesive, written summary * Providing strategic communications recommendations that enable clients to improve investor engagement * Contribute to a team environment that is conducive to training junior analysts and global collaboration Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $93,169 to $112,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We're Looking For: * University Degree (minimum Bachelor) preferably in Finance / Business / Economics and 2-4 years of experience in capital markets or investor relations preferred * Understanding of/experience with the capital markets * Comfortable with financial language and terminology * Strong analytical skills and writing ability * High level of attention to detail and time management * Proficient with Microsoft Excel and PowerPoint * Ability to work both independently and collaboratively within a team environment * Proactive, innovative attitude * Strong interpersonal skills to interact professionally with teams, senior members of the organization, and clients * Able to multi-task in a fast-paced environment and meet deadlines This role is limited to persons with indefinite right to work in the United States. Flexible Working (optional) We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at the interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit ************************************ What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** Inclusive Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. * ---------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ******************************************************************************************** * ---------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID: 314548 Posted On: 2025-04-22 Location: New York, New York, United States

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Freddie Mac Red Team is responsible to test the overall strength of our organization's defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. We are seeking an Information Security Tech Lead to assist the team by providing subject matter expertise in Penetration testing of Infrastructure and Networks, Web Applications, Cloud and Social engineering, and Purple Team. In this role, the candidate will provide enhanced vulnerability analysis and contextual feedback to stakeholders to support the resolution of discovered vulnerabilities and facilitate risk awareness. Responsibilities include: Penetration Testing and Red Team assessments * Simulate real-world threat actors targeting the organization's people, processes, and technology to expose risk within the environment. * Develop custom exploits, tooling, and infrastructure to evade defensive controls and further team objectives. * Go beyond Nessus scanning to lead red team assessments and penetration tests playing a critical role in their success. * Work closely with defensive analysts to update detections and ensure adequate coverage after an operation is complete. * Collaborate with stakeholders to scope prospective engagements and provide thorough out briefings after assessments are complete. Provide guidance on vulnerability remediation and track progress through to completion. * Contribute to the development and improvement of security policies, standards, and guidelines. * Demonstrate a team-oriented mindset adept at learning the latest technologies; train and mentor less experienced team members on penetration tactics and techniques. Develop Team Capabilities and Leadership * Generate innovative ideas and challenge the status quo * Develop scripts, tools, or methodologies to enhance the Red teaming processes and capabilities * Participate in and actively support mentoring with other members of the team * Assist with scoping prospective engagements, leading engagements from kickoff through remediation, and mentoring less experienced staff Our Impact: The Red team is responsible for testing the overall strength of our organization's defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker! Your Impact: This role provides domain expertise in Penetration testing of Infrastructure and Networks, Web Applications, Cloud and Social engineering, as well as Red Team and Purple Team internal engagements. Additionally, you will provide improved vulnerability analysis and contextual feedback to partners to support the resolution of discovered vulnerabilities and facilitate risk awareness. Qualifications * 8-10 years of relevant experience performing penetration testing, offensive security assessments, Purple Team engagements. * One or more technical certifications: OSCP, OSWE, OSED, OSEP, OSEE, GPEN, CRTO, GXPN, or similar. * Experience with one or more Object Oriented language (C/C++, C#, Go, etc). * Working knowledge of one or more scripting language (Python, PowerShell, BASH, etc.). * Experience bypassing modern defensive controls such as EDRs, network defenses, email filters, etc. * Experience creating custom tools and modifying existing tools to automate workflows and simulate threat actor activities. * Experience hunting for vulnerabilities and developing exploits. * In depth knowledge of cloud technologies as it relates to crafting red team infrastructure, and offensive security testing. * Advanced usage of Cobalt Strike or similar C2 framework including creation of Aggressor Scripts, Beacon Object Files (BOF), and associated infrastructure. * Must be willing to work east coast hours Key to success in this role * Leadership * Strong communication skills * Ability to work independently, as well as effectively work in teams with individuals with a variety of skills and backgrounds Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $150,000 - $224,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

As a Social Media Community Manager, you'll be at the forefront of our mission to create meaningful, engaging, and impactful online social media conversations for our clients and audiences. This role is all about driving growth, fostering connections, and telling our brand story in a powerful way. In this role, you'll sit within the Social Media Center of Excellence supporting the corporate social media team. Responsibilities: Develop and implement dynamic strategies to grow, engage, and support our audience, ensuring our brand voice and values are always front and center. Monitor and analyze social media trends and platforms to keep Vanguard's social media practices current and effective. Lead community management efforts across all social media platforms, ensuring consistent and impactful brand interactions. Set the standard for community engagement by providing guidelines, best practices, and escalation protocols to junior crew members and agencies. Monitor social media channels for potential issues Seek opportunities to insert the brand into social conversations, whether around trending topics, news, or engaging with social influencers and other brands. Manage the day-to-day operations of social media channels, including community management, and proactive engagement. Use social listening tools to monitor trends, identify opportunities, gather audience insights, and track industry activity to optimize our strategy. Expand Vanguard's presence across X, Instagram, LinkedIn, and emerging platforms. Participate in special projects and perform other duties as assigned. Qualifications: Strong understanding of business objectives and the role of social media and community management in achieving results Proficiency in using social media management and listening tools such Talkwalker, Meltwater, and Khoros to track and report on social media activities. Expert in social media platforms such as LinkedIn, Reddit, Meta, and others. Comfortable working in a fast-paced environment with rapidly evolving priorities. Balance the need to move fast while thinking strategically What It Takes: 3 years of experience managing social media accounts and online communities. Undergraduate degree or equivalent combination of training and experience. Expert in social media platforms such as LinkedIn, Reddit, Meta, and others. Comfortable working in a fast-paced environment with rapidly evolving priorities. This role is part of our hybrid work model with Tuesdays - Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from our offices in Malvern PA. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in July of 2025. We've got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours: 3:30 PM - 4:30 PM EST (Ohio, Delaware, Pennsylvania, Maryland, New Jersey) 2:30 PM - 3:30 PM CST (Illinois) 1:30 PM - 2:30 PM MDT (Utah) 12:30 PM - 1:30 PM MST (Arizona) Note: Shifts are Monday through Friday with weekends as assigned. What You'll Do Responsible for handling complex customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer inquiries may require deviation from standard screens, scripts and procedures. Navigates a computerized system for responding and/or troubleshooting to customer questions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Handles complex customer service inquiries and problems via telephone, digital or chat channels. Utilizes effective verbal communication and problem solving skills to handle customer service inquiries. Uses discretionary authority to satisfy the customer within reasonable limits including but not limited to adjustments, credit limit increases and complex solutions. Navigates a computerized system for responding and/or troubleshooting to customer questions which includes using standard screens, scrips and procedures. Documents Customer files. Qualifications You'll Need Preferred Requirements H.S. Diploma or GED 1+ years customer service experience Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Jun-14-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $18.00 to $21.22. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.

#CustomerSupport Train on site/ Home Office Program: This position requires you to complete training on site at 14000 Citi Cards Way, Jacksonville FL 32258. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. Maximum starting pay for this role is $21.05/hr Attached resume is required in order to move to Interview We Offer: * Competitive rates start at $20.05/hr! * Day 1 Health Benefits! * Onsite Fitness Center * Onsite Medical facility * Flexible Work Strategies * Collaborative team environment * 401(k) match * Tuition Reimbursement The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity. Responsibilities: * Perform investigation of potential fraud activity on existing credit card accounts. * Respond to inbound client inquiries and assist with specific service-related requests and concerns * Provide solutions to client issues through the usage of all available resources under limited supervision * Complete assigned tasks in an accurate and timely manner * Consistently achieve individual and team performance targets * Contact card members to verify charges and recent activity to identify any potential fraud * Ensure a positive customer experience while * Determine specific verification procedures to be used in processing customer's information * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency. Qualifications: * 1-3 years relevant experience * Minimum 1 year of customer service experience * Ability to process both inbound and outbound client calls * High attention to detail with the ability to interpret data and organize information * Consistently demonstrates clear and concise written and verbal communication * Demonstrated ability to remain unbiased in a diverse working environment Education: * High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #CustomerSupport #CustomerSupport * ----------------------------------------------------- Job Family Group: Operations - Services * ----------------------------------------------------- Job Family: Fraud Operations * ----------------------------------------------------- Time Type: * ----------------------------------------------------- Primary Location: Jacksonville Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Jun 27, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Client Care provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to support client implementation of Visa products and services globally. Client Care is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools. The team also provides support for Visa's DPS, CyberSource and Authorize.net businesses. Across time zones and borders, we provide clients with a comprehensive set of services including on-behalf-of contact center support to the end consumer and merchant. We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business. Very few companies can offer its employees the global reach that Visa does. That's the power of Visa's “My everywhere” - a big brand with limitless possibilities. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. Visa was recently recognized by Forbes as one of the Best Employers in the U.S. and Fortune magazine highlighted us as one of the World's Most Admired Companies. Everything we do is driven by our leadership principles: Lead by Example, Communicate Openly, Enable and Inspire, Excel with Partners, Act Decisively, and Collaborate. The Client Care Support Representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder's needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. Specific Responsibilities will include: Demonstrate consistent, and reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude Meet KPIs and other existing potential new KPIs as deemed necessary by the business. Respond to incoming customer request quickly, proficiently, and professionally while meeting specific quality expectations Actively listen and probe to determine the nature of each call and determine the appropriate action(s) to complete the call Multi-task across several computer programs to respond to customer inquiries Utilize all tools to properly support, action, and document all related questions and needs Accurately update and maintain cardholder data in appropriate databases Collaborate with peers to help cardholders provide thought-leadership and inspire both customers and peers in a diverse business environment Collaborate amongst the different Line of business as required by the business Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment Additional Responsibilities: Respond to incoming cardholder requests quickly, proficiently and professionally while meeting specific key performance indicators Provide services on a variety of request not limited to lost/stolen card replacement, fraud prevention, technical support for mobile apps as well as other various account related services Commitment to client experience by delivering results based on client feedback as well as internal quality expectations Increasing product knowledge will be required in order to continue to provide a work class experience to callers Visa Client Care is a 24x7 operations. Role will require flexibility in scheduling Position Details: Competitive start rate with shift differential along with quarterly bonuses and an annual review of compensation 5-week Paid training. Training schedule is Monday-Friday (hours TBD) Shifts start times - TBD Extensive coverage for Medical, Dental, Vision insurance from top-notch networks of doctors and facilities with no waiting period 401k plan with company 2 to 1 match (2 dollar for every dollar you contribute up to 5% of your base pay for a total of 10%)- always fully vested Generous paid time off (21 days for years 1-5, and increases after that) 12 paid holidays per year & 1 Floating Holiday Education assistance, adoption assistance, and commuter assistance Rewarding environment with opportunity for career advancement Employee stock purchase program allows employees to purchase Visa stock at a 15% discount This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office every Tues/Wed/Thurs, with the other two days (Mon, Friday, Saturday and/or Sunday) working from home. The current general guidepost is working in the office 60% or more of the time based on business needs, and is subject to change based on our business needs. Qualifications Basic Qualifications: Must have a High School diploma or equivalent or relevant work experience Fluency in English AND French (Written and Spoken) Preferred Qualifications: 1 or more years of work experience Prior experience in call center, financial industry, ecommerce, or technical environment is preferred 1 year contact center experience highly preferred Demonstrated commitment to the businesses key performance indicators and exceptional customer service Excellent verbal and written communications, interpersonal skills, strong team engagement, problem solving, and multi-tasking skills required Must have punctual, regular, and consistent attendance Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is USD 44,720 ($21.50 per hour), Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

The Credit Underwriting Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives. May contribute to the development of new techniques, processes, procedures, and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the channel Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsibilities: * Performs oversight of Client Excellence Team within Correspondent channel that supports sellers through the prepurchase review process. * Supports the Correspondent Account Executives in their initiatives against volume goals. * Responsible for managing Risk and Controls and maintaining quality expectations set forth by the organization. * Monitors capacity against established plans and forecasts. * Integrates in-depth credit operations knowledge with a solid knowledge of industry standards and practices. * Uses sound judgment to complete more complex credit transaction reviews. * Performs analysis of credit and investor delivery quality on mortgage transactions. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: * 5-8 years previous Mortgage Credit Analysis experience required. * Extensive mortgage industry knowledge related to credit worthiness, regulatory requirements and agency guidelines is required. * Knowledge of mortgage documentation including closing and post-closing documents. * Correspondent Lending experience preferred. * Working knowledge of reporting and presentation skills is a plus. * * Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. * ----------------------------------------------------- Job Family Group: Risk Management * ----------------------------------------------------- Job Family: Credit Decisions * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Ofallon Missouri United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $90,080.00 - $135,120.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Apr 22, 2025 * ----------------------------------------------------- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next classes start in July of 2025. We've got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours: 11:00 AM - 12:00 PM EST (DE, PA, NJ, MD, OH) 10:00 AM - 11:00 AM CST (IL) 9:00 AM - 10:00 AM MDT (UT) 8:00 AM - 9:00 AM MST (AZ) Note: Shifts are Monday - Friday with weekends as assigned. What You'll Do Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels through effective communication and problems solving skills. These routine customer service inquiries require the use of standard screens, scripts and procedures. Navigates a computerized system for responding and/or troubleshooting to customer questions. Must have excellent verbal communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. If working from home, you will need a quiet workspace so you can focus on our customers. You'll also need a minimum of 100 MBPS download/10 MBPS uploads from your internet provider. A wired connection is required. We'll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and amazing new hire training experience. You'll also have the best coaches to help you deliver the best service! How You'll Do It Assists over 100+ customers per day by energetically engaging in a fast-paced, back-to-back call environment via phone, online or chat. Brings empathy to customer inquiries about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquires, and processes credit line increase and decrease requests. Utilizes multiple systems to respond to, troubleshoot and document customer inquiries. Leverages 2 standard screens, verbatim scripts and procedures. Builds the Discover Financial brand by providing industry-leading care and innovative solutions. Qualifications You'll Need Preferred Requirements H.S. Diploma or GED 1+ years Customer service Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Jun-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $17.00 to $19.40. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Channel Sales and Partnerships, Data Partners(Open to Remote US) Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog | Mastercard Data & Services (mastercardservices.com) including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts Salary Range for Purchase, New York: $132,000 - $206,000 \#servicesbd Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Role and Responsibilities We are seeking a detail-oriented and experienced Workday Payroll Financial Consultant to support our payroll operations and financial reporting needs through the Workday system. This individual will play a key role in ensuring accurate payroll processing, compliance with tax regulations, and seamless integration of payroll data with financial systems. Key Responsibilities: Administer and maintain the Workday Payroll module including system configuration, data integrity, and compliance. Workday certified in HCM, Payroll and/or Advanced Compensation a plus. Knowledge and execution of Workday project management methodologies. Business analysis and requirements gathering abilities. Good communication skills as would be interacting with different teams. Process payroll transactions accurately and on time, including regular cycles, bonuses, garnishments, and off-cycle payments. Serve as a liaison between HR, Finance, and IT to ensure payroll data integrity and process efficiency. Prepare payroll-related financial reports and analytics to support accounting, auditing, and budgeting efforts. Reconcile payroll data with general ledger accounts and ensure alignment with financial reporting standards. Support Workday Payroll system upgrades, testing, and enhancements. Monitor and interpret federal, state, and local tax changes and ensure compliance within Workday. Partner with internal stakeholders to streamline processes and implement best practices in payroll and finance functions. Minimum Qualification Bachelor's degree in finance, Accounting, HR, or a related field. 10+ years of experience in payroll processing or payroll financial analysis, preferably with Workday Payroll. Strong knowledge of payroll regulations, tax laws, and accounting principles. Experience with Workday integrations, reporting (Workday Report Writer or Prism a plus), and troubleshooting. Proficiency in Excel and data analysis. Exceptional attention to detail, organization, and confidentiality. Excellent communication and problem-solving skills. Preferred Qualifications: Workday Pro Certification in Payroll or Financials. Experience with Workday Prism, Accounting Center, or integrations (e.g., Studio, EIB). Prior experience in a multi-state or global payroll environment.

The AVP, Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs. Responsibilities: * Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales * Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks * Develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary * Attend partner meetings and represent Citi at conferences, trade show and other industry events * Partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory * Develop and assist strategic initiatives to maximize credit sales and applications * Provide internal and external clients with service support, ensuring their needs are met * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 5-8 years of relevant experience * Previous sales experience required * Prior experience in a retail environment preferred; training experience preferred * Demonstrated problem solving skills * Ability to travel 75% of the time * Consistently demonstrates clear and concise written and verbal communication * Proven strategic thinking and ability to communicate with all levels within the organization * Strong relationship building skills * Must reside in or near the Pittsburg PA area. Education: * Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. * ----------------------------------------------------- Job Family Group: Consumer Sales * ----------------------------------------------------- Job Family: Field Sales * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Pittsburgh Pennsylvania United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $90,080.00 - $135,120.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jun 13, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Client Care provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to support client implementation of Visa products and services globally. Client Care is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools. Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associated with different types of Visa cards. GCAS also supports Financial Institutions that access Visa Online (VOL) by granting access to content and applications, resetting passwords, and providing general information. Very few companies can offer its employees the global reach that Visa does. That’s the power of Visa’s “My everywhere” – a big brand with limitless possibilities. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. Visa was recently recognized by Forbes as one of the Best Employers in the U.S. and Fortune magazine highlighted us as one of the World’s Most Admired Companies. Everything we do is driven by our leadership principles: Lead by Example, Communicate Openly, Enable and Inspire, Excel with Partners, Act Decisively, and Collaborate. The Sr. Client Care Support Representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. Position Shift - 12:00 pm -8:30 pm (Days off Tuesday & Saturday) Specific Responsibilities will include: Demonstrate consistent, and reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude Meet KPIs and other existing potential new KPIs as deemed necessary by the business. Respond to incoming customer request quickly, proficiently, and professionally while meeting specific quality expectations Actively listen and probe to determine the nature of each call and determine the appropriate action(s) to complete the call Multi-task across several computer programs to respond to customer inquiries Utilize all tools to properly support, action, and document all related questions and needs Accurately update and maintain cardholder data in appropriate databases Collaborate with peers to help cardholders provide thought-leadership and inspire both customers and peers in a diverse business environment Collaborate amongst the different Line of business as required by the business Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment Additional Responsibilities: Respond to incoming cardholder requests quickly, proficiently and professionally while meeting specific key performance indicators Provide services on a variety of request not limited to lost/stolen card replacement, fraud prevention, technical support for mobile apps as well as other various account related services Commitment to client experience by delivering results based on client feedback as well as internal quality expectations Increasing product knowledge will be required in order to continue to provide a work class experience to callers Visa Client Care is a 24x7 operations. Role will require flexibility in scheduling Position Details: Competitive start rate with shift differential along with quarterly bonuses and an annual review of compensation Extensive coverage for Medical, Dental, Vision insurance from top-notch networks of doctors and facilities with no waiting period 401k plan with company 2 to 1 match (2 dollar for every dollar you contribute up to 5% of your base pay for a total of 10%)- always fully vested Generous paid time off (21 days for years 1-5, and increases after that) 12 paid holidays per year & 1 Floating Holiday Education assistance, adoption assistance, and commuter assistance Rewarding environment with opportunity for career advancement Employee stock purchase program allows employees to purchase Visa stock at a 15% discount This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office every Tues/Wed/Thurs, with the other two days (Mon, Friday, Saturday and/or Sunday) working from home. The current general guidepost is working in the office 60% or more of the time based on business needs, and is subject to change based on our business needs. Qualifications Basic Qualifications: Must have a High School diploma or equivalent or relevant work experience Fluency in English AND Japanese (Written and Spoken) Preferred Qualifications: 1 or more years of work experience Prior experience in call center, financial industry, ecommerce, or technical environment is preferred 1 year contact center experience highly preferred Demonstrated commitment to the businesses key performance indicators and exceptional customer service Excellent verbal and written communications, interpersonal skills, strong team engagement, problem solving, and multi-tasking skills required Must have punctual, regular, and consistent attendance Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is USD $47,840 ($23.00 per hour) +12% Shift Differential, Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. I'm interested

The VP, Regional Program Manager is responsible for developing and managing strategic relationships, enhancing credit awareness, executing credit initiatives, gathering and communicating market intelligence, and collaborating with Costco's Regional Marketing Managers and Citi's Director of Partner Engagement to drive strategies that increase credit applications and credit penetration within the assigned region. **Responsibilities:** + Serve as the primary Citi contact and relationship manager for Costco's Regional Leadership team and warehouse employees + Develop the strategy and execution plan for driving warehouse new account acquisitions and compliance within the region in conjunction with Costco's Regional Marketing Manager and Citi's Director of Partner Engagement + Leverage data to assess the performance of warehouses in the region to determine where to focus training and engagement efforts + Train warehouse employees in-person and virtually on the value of credit, how to present credit in a compliant manner, and how to address questions + Collaborate with warehouse and regional leadership on strategies to improve regional/warehouse application performance + Support the success of credit tabling events and warehouse grand openings through training and optimization strategies + Identify opportunities for process improvements based on feedback from warehouse employees and cardmembers + Ensure warehouse compliance with credit card collateral, applications, Terms & Conditions (Ts & Cs) and procedures + Professionally manage and respond to warehouse/cardmember escalations to ensure that issues get addressed in a timely manner + Support team success through best practice sharing, tool creation/management, reporting, and information sharing + Understand unique characteristics of Partner and industry, as well as competitive environment + Work out of a home office + Travel within the Southest region warehouses is required (role is ~ 85% travel) + Overnight travel and weekend support will be required **Qualifications:** + Bachelor's degree in business or marketing and/or 6-10 years credit or sales-related industry experience required + Prior big-box retail management experience preferred + Must have high energy and be self-motivated + Able to work independently with minimal supervision + Capacity to multi-task and respond to a variety of situations + Strong communication and organizational ability + Excellent large group presentation skills + Demonstrated aptitude for creative problem solving + Strong financial analysis/analytical skills + Relationship building skills and flexible style + Valid driver's license + Ability to work in a remote office environment ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Field Sales ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Telecommuter Georgia United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $117,440.00 - $176,160.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Jun 05, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Attached resume is required in order to move to interview. Train onsite and Work from Home Home Office: requires you to complete training on site at 2150 S. Bonito Way Meridian, Idaho. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. Schedule will require either Sunday-Thursday or Tuesday - Saturday. Availability will be discussed at time of job offer. * Pay up to $20/Hr * Day 1 Health Benefits * Flexible Work Strategies * Collaborative team environment * 401(k) match * Tuition Reimbursement * Dental insurance * Vison insurance * Paid parental leave * Paid time off The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: * Assist with evaluating and resolving service inquiries from clients across different platforms * Effectively use various computer systems to complete assigned tasks and address account inquiries * Develop and maintain working knowledge of specific groups of Citi products and services * Analyze and identify potential risks and identify solutions that meet client needs * Complete assigned tasks in an accurate and efficient manner * Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations * Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 1-3 years' work experience in a related role * Proficient in Microsoft Office and Windows Operating Systems * Demonstrated experience solving customer service inquiries * Effective verbal and written communication skills * Ability to work in a fast pace environment * Excellent technical and data entry skills, including the utilization of a 10-key touchpad * Proven ability to navigate multiple systems and customer service platforms concurrently Education: * High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #CustomerSupport #CustomerSupport * ----------------------------------------------------- Job Family Group: Customer Service * ----------------------------------------------------- Job Family: Service * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Meridian Idaho United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $39,520.00 - $50,770.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Jun 13, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

**About the Role:** **Grade Level (for internal use):** 11 **The Team:** You will be part of a dynamic, global team split across New York, London, and Cape Town. The team covers clients across all sectors and markets and works in a collaborative environment to deliver client projects with the support of Director-level leadership. Our division currently offers a flexible work-from-home policy with most analysts working in a hybrid environment. You will be part of a global team that works with and advises senior management, Investor Relations, and the Board of Directors of publicly traded companies. The purpose of our work is to provide actionable intelligence that helps companies better understand and effectively respond to the needs of their institutional shareholders and sell-side analysts, as well as foster stronger relationships with the capital markets. Perception Analytics provides valuable insight into the key factors and concerns that drive investment decisions and sell-side ratings. Perception reports contain both quantitative and qualitative analyses and are delivered as Board-quality presentations with detailed results. S&P Global's Perception team presents study findings and provides consultative recommendations for its clients' investor communication strategies. **Responsibilities & Impact:** The Global Perception Analytics team is a vital resource for internal and external stakeholders to understand current market sentiment about specific companies, stocks, and investment trends. Clients rely on our research and data to make decisions about their communications and Investor Relations practices. - Actively following the capital markets and researching companies in order to be up to date on current financial events and well-versed in multiple industries - Understanding client objectives, leading client calls, and guiding clients through the project process - Conducting in-depth telephone interviews with buy-side analysts, portfolio managers, and sell-side analysts - Editing and proofreading transcripts based on recorded telephone interviews into client-ready deliverables - Organizing data in Excel to create graphs that illustrate findings in a quantitative format - Interpreting, analyzing, and outlining market sentiment findings in a cohesive, written summary - Providing strategic communications recommendations that enable clients to improve investor engagement - Contribute to a team environment that is conducive to training junior analysts and global collaboration **Compensation/Benefits Information:** S&P Global states that the anticipated base salary range for this position is $93,169 to $112,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (****************************************** . **What We're Looking For:** - University Degree (minimum Bachelor) preferably in Finance / Business / Economics and 2-4 years of experience in capital markets or investor relations preferred - Understanding of/experience with the capital markets - Comfortable with financial language and terminology - Strong analytical skills and writing ability - High level of attention to detail and time management - Proficient with Microsoft Excel and PowerPoint - Ability to work both independently and collaboratively within a team environment - Proactive, innovative attitude - Strong interpersonal skills to interact professionally with teams, senior members of the organization, and clients - Able to multi-task in a fast-paced environment and meet deadlines This role is limited to persons with indefinite right to work in the United States. **Flexible Working (optional)** We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at the interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. **About S&P Global Market Intelligence** At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit *********************************** . **What's In It For** **You?** **Our Purpose:** Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. **Our People:** We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. **Our Values:** **Integrity, Discovery, Partnership** At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: + Health & Wellness: Health care coverage designed for the mind and body. + Flexible Downtime: Generous time off helps keep you energized for your time on. + Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. + Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. + Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. + Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ***************************************** **Inclusive Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: *************************** and your request will be forwarded to the appropriate person. **US Candidates Only:** The EEO is the Law Poster **************************************************************** describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ********************************************************************************************** ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) **Job ID:** 314548 **Posted On:** 2025-04-22 **Location:** New York, New York, United States

\#CustomerSupport **Train on site/ Home Office Program:** **This position requires you to complete training on site at 14000 Citi Cards Way, Jacksonville FL 32258. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.** **Maximum starting pay for this role is $21.05/hr** **Attached resume is required in order to move to Interview** **We Offer:** + Competitive rates start at $20.05/hr! + Day 1 Health Benefits! + Onsite Fitness Center + Onsite Medical facility + Flexible Work Strategies + Collaborative team environment + 401(k) match + Tuition Reimbursement The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity. **Responsibilities:** + Perform investigation of potential fraud activity on existing credit card accounts. + Respond to inbound client inquiries and assist with specific service-related requests and concerns + Provide solutions to client issues through the usage of all available resources under limited supervision + Complete assigned tasks in an accurate and timely manner + Consistently achieve individual and team performance targets + Contact card members to verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience while + Determine specific verification procedures to be used in processing customer's information + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency. **Qualifications:** + 1-3 years relevant experience + Minimum 1 year of customer service experience + Ability to process both inbound and outbound client calls + High attention to detail with the ability to interpret data and organize information + Consistently demonstrates clear and concise written and verbal communication + Demonstrated ability to remain unbiased in a diverse working environment **Education:** + High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. \#CustomerSupport \#CustomerSupport ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Fraud Operations ------------------------------------------------------ **Time Type:** ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Jun 27, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

divp At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. /pp/pdivb Position Overview:/b/divdivp/pp The Freddie Mac Red Team is responsible to test the overall strength of our organization's defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. We are seeking an Information Security Tech Lead to assist the team by providing subject matter expertise in Penetration testing of Infrastructure and Networks, Web Applications, Cloud and Social engineering, and Purple Team. In this role, the candidate will provide enhanced vulnerability analysis and contextual feedback to stakeholders to support the resolution of discovered vulnerabilities and facilitate risk awareness. /pp/pp Responsibilities include:/pp/pp Penetration Testing and Red Team assessments/pullip Simulate real-world threat actors targeting the organization's people, processes, and technology to expose risk within the environment. /p/lilip Develop custom exploits, tooling, and infrastructure to evade defensive controls and further team objectives. /p/lilip Go beyond Nessus scanning to lead red team assessments and penetration tests playing a critical role in their success. /p/lilip Work closely with defensive analysts to update detections and ensure adequate coverage after an operation is complete. /p/lilip Collaborate with stakeholders to scope prospective engagements and provide thorough out briefings after assessments are complete. Provide guidance on vulnerability remediation and track progress through to completion. /p/lilip Contribute to the development and improvement of security policies, standards, and guidelines. /p/lilip Demonstrate a team-oriented mindset adept at learning the latest technologies; train and mentor less experienced team members on penetration tactics and techniques. /p/li/ulp/pdivp Develop Team Capabilities and Leadership/pullip Generate innovative ideas and challenge the status quo/p/lilip Develop scripts, tools, or methodologies to enhance the Red teaming processes and capabilities/p/lilip Participate in and actively support mentoring with other members of the team/p/lilip Assist with scoping prospective engagements, leading engagements from kickoff through remediation, and mentoring less experienced staff/p/li/ulp/ppb Our Impact:/b/pp/ppspan The Red team is responsible for testing the overall strength of our organization's defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker!/span/pp/ppb Your Impact:/b/pp/ppspan This role provides domain expertise in Penetration testing of Infrastructure and Networks, Web Applications, Cloud and Social engineering, as well as Red Team and Purple Team internal engagements. Additionally, you will provide improved vulnerability analysis and contextual feedback to partners to support the resolution of discovered vulnerabilities and facilitate risk awareness. /span/pp/ppb Qualifications/b/pullip8-10 years of relevant experience performing penetration testing, offensive security assessments, Purple Team engagements. /p/lilip One or more technical certifications: OSCP, OSWE, OSED, OSEP, OSEE, GPEN, CRTO, GXPN, or similar. /p/lilip Experience with one or more Object Oriented language (C/C++, C#, Go, etc). /p/lilip Working knowledge of one or more scripting language (Python, PowerShell, BASH, etc. ). /p/lilip Experience bypassing modern defensive controls such as EDRs, network defenses, email filters, etc. /p/lilip Experience creating custom tools and modifying existing tools to automate workflows and simulate threat actor activities. /p/lilip Experience hunting for vulnerabilities and developing exploits. /p/lilip In depth knowledge of cloud technologies as it relates to crafting red team infrastructure, and offensive security testing. /p/lilip Advanced usage of Cobalt Strike or similar C2 framework including creation of Aggressor Scripts, Beacon Object Files (BOF), and associated infrastructure. /p/lilip Must be willing to work east coast hours/p/li/ulp/ppb Key to success in this role /b/pullip Leadership/p/lilip Strong communication skills/p/lilip Ability to work independently, as well as effectively work in teams with individuals with a variety of skills and backgrounds/p/li/ul/div/divp/pp style="text-align:inherit"/pp style="text-align:left"span class="emphasis"bCurrent Freddie Mac employees please apply through the internal career site. /b/span/pp/ppspan We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. /span/pp/pp/ppA safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy amp; security obligations as required via training programs. /pp style="text-align:inherit"/pp style="text-align:left"bCA Applicants: /bQualified applications with arrest or conviction records will be considered for employment in accordance with the iLos Angeles County Fair Chance Ordinance /ifor Employers and the iCalifornia Fair Chance Act. /i/pp style="text-align:inherit"/pp style="text-align:left"Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit a href="*********** bountyjobs. com/" target="_blank"www. BountyJobs. com/a and register with our referral code: MAC. /pp style="text-align:inherit"/pp style="text-align:inherit"/pTime-type:Full timep style="text-align:inherit"/pp style="text-align:inherit"/pFLSA Status:Exemptp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"span Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our /spana href="**************** freddiemac. com/us/en/benefits" target="_blank"Careers/aspan site. /span/pp style="text-align:inherit"/pp style="text-align:inherit"/pThis position has an annualized market-based salary range of $150,000 - $224,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. /div