TRG - The Resource Group Jobs

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Compliance Manager (Remote Portfolio: Miami - Homestead)
TRG Management 4.6
TRG Management Job In Weston, FL Or Remote
TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Compliance Manager is responsible for ensuring that housing developments comply with federal, state, and local affordable housing regulations and guidelines. This role involves monitoring and managing compliance with various housing programs, such as Low-Income Housing Tax Credit (LIHTC), HUD programs, and other affordable housing initiatives. The manager reviews and maintains accurate records, oversees reporting requirements, conducts audits, and provides guidance to property management teams to ensure adherence to affordability standards. They also liaise with regulatory agencies and stay updated on changes in housing laws and regulations. Strong organizational, analytical, and communication skills are essential for this position. Tenant File Compliance: Preferred Compliance - Responsible for set up of new and existing properties. Act as liaison between Preferred Compliance and property staff. If site is not using Preferred Compliance or another 3 rd party compliance company. Compliance Manager is responsible for approving move in (initial certifications) and inspection of recertifications annually. Review monthly Preferred Compliance reports to ensure that all files for move ins and recertifications/renewals have been sent and approved by PCS. Systems Support: Monitor and update properties to ensure that property income set asides, utility allowances and other compliance related controls accurately reflect the affordable program structure for assigned properties and advises other compliance team members and property associates with pre-audit, and utility allowance related questions and concerns affecting daily system use. Property Programs: Preparation and maintenance of property TRG Rent Schedules, outlining property programs and requirements. Supports Property Operations: Ensures properties correctly apply LIHTC, HOME, tax-exempt bond, HUD and other program regulations. Provides clear guidance to property associates where these rules may conflict among applicable programs and questions from property staff on compliance related items. Compliance Monitoring Support: serves as primary point of support for properties, undergoing agency and investor timely reviewing files at targeted sites in advance of monitoring, reporting on deficiencies to the Co-President and/or Vice President and the Regional Manager, promptly resolving monitoring questions, assembling supporting documentation, and coordinating timely responses to monitoring findings. Reporting Responsible for reviewing of all reports (Program Reports, Bond Reports, etc.) before submittal of reports. Reporting to Co-President and/or Vice President, Regional Manager any issues found before report is sent out. Reports are sent out by Property Manager after review and corrections, if any, are identified by Compliance Manager and Regional Manager. Responsible for ensuring that reports have been sent out by due date. Annual Reporting Ensures accurate and timely preparation of all annual owner certifications relating to compliance with occupancy and other program requirements in strict accord with Treasury/IRS, HUD and housing finance or credit agency requirements. AFHMP Responsible for preparation of all AFHMP. Responsible for maintaining report up to date and in compliance. Annual Management Reviews, Management Operation Reviews, Audits Attend audits/reviews, if needed. Ensure all items requested by auditor are ready and complete by anticipated due date. Responsible for response and submittal of response to agencies by due date. AMI Limits Maintain maximum income limits and utility allowances. Prepare the TRG Rent and Income Schedule, send to Regional Manager for approval. Once approved, adjust income limits in OneSite. Confirm and approve Preferred Compliance Rent and Income Schedule. Monitor that rents are not over maximum allowable. Utility Allowances Maintain updated utility allowances, update rent schedules. Compare ECM to PHA for tax credit units to maximize GRP. Gross Rent Changes Compliance will handle all Gross Rent Change to update all utility allowances or rents, as needed. Training Train and assist with training new property associates on company compliance policies and procedures relating to file reviews, operating subsidies, and initial LIHTC qualification. Provide ongoing training to property staff via Preferred Compliance webinars, Gracehill webinars, State seminars, and/or TRG in-house seminars. Provide training to new and current employees on policy and process of TRG Management EIV and HUD EIV requirements, HAP, Zero Renters, TRACS, and all HUD related items Monthly Compliance Reporting Prepare and submit a monthly report to Compliance Director on the 15 th of the month on what happened during the month, what is pending with due dates and what is anticipated for the next month. Special Projects as directed, completes special projects which may include but is not limited to testing software updates or custom reports with IT, updating compliance forms to conform to regulatory or best practices guidance, etc. Agency Relationships build and maintain positive relationships with compliance and asset management associates with HUD, state and local agencies and investors in the context of day-to-day compliance activities. Assembling First Year Files gather, review and correct all 1st year files for lease-ups and refinanced properties and ensure that files are copied and secured in accord with procedures. Ensure that files are sent to 3 rd party review as required by the Operating or Partnership Agreement. Certifications and Continued Education Compliance Manager II will be hold COS certification for HUD and HCCP for tax credit, at a minimum. Other compliance related designations are encouraged. Compliance Manager must be up to date with the requirements of HUD the State(s) in which they are responsible for all programs. HUD Compliance Manager to also include (if Applicable) : Ensure all aspects of HUD compliance with Section 8 properties Enterprise Income Verification (EIV) oversight Failure To Report (FTR) oversight and monitoring Aid in calculating and creating FTR certifications and repay agreements Monitor repayment agreements Monitor UAR checks - Zero Renters Review monthly UA requests and make corrections, as needed Review site request to return UA checks to ensure return is appropriate Review vendor aging to ensure UA accounts are reconciled Monitor HAP submissions via Onesite to ensure accuracy and timeliness of reporting Monitor TRACS database monthly to ensure accuracy and timeliness of reporting Perform baseline UA analysis for HUD properties as required every three years Complete UA factor adjustments on non- baseline years Complete OCAF requests Submit all required forms annually to the appropriate monitoring agency based on each property's renewal date Oversee Gross Rent changes Monitor Gross Rent changes are entered correctly in a timely fashion Provide guidance to site staff on processing Gross Rent changes Inspect resident files including notification to tenant and other compliance items, conduct in-house compliance review Obtain signatures for reviews, OCAF, etc from Ownership Review AR & IR certifications, as needed Review and report past due recertifications to Regional and Co-President and/or Vice President Assist and train subsidy ledger maintenance Visit sites as necessary Monitor, support and report all compliance related items for properties assigned Performs other duties as assigned Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.
$55k-82k yearly est. 7d ago
Sales Customer Experience Specialist - Evening and Overnights Shifts - Remote
Teleperformance 4.2
Remote or Ajo, AZ Job
About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. This is for a Work at Home position. Responsibilities Your Responsibilities As a Customer Experience Specialist, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Provide customer support to customers via telephone and/or Internet, e.g., instant message, email. * Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move the customer to appropriate Product Support Specialist. * Provides customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. * Processes a high volume of customer inquiries regarding offered products and services and resolves a targeted percentage of those inquiries. * Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems. * When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. * Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. * Updates customer information and ensures accurate entry of contact information. * Meets standards of job, such as quality standards, adherence to schedule and average handle time. * May provide guidance and/or mentoring to less experienced associates. * Other related duties assigned as needed. Qualifications We're looking for fearless people - people who are inspired to What we Prefer deliver only the best in all that we do. * Ability to work remotely in a virtual team environment * Excellent customer service skills that build high levels of customer satisfaction * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Proficient in PC operation and navigation * Demonstrates effective people skills and sensitivities when dealing with others * Ability to work both independently and in a team environment * Have excellent communications skills, both oral and written * Ability to work in a constantly changing and fast paced environment * Ability to stay composed and objective * Organization and work prioritization skills Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 15.0 Mbps * Minimum subscribed upload rate equal or exceeds 5.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
$28k-34k yearly est. 27d ago
Healthcare Agent Work At Home- Hawaii Residents ONLY
Alorica 4.1
Remote or Virginia Beach, VA Job
Customer Service Representative Pay: $16/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Hawaii ONLY Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
$16 hourly 5d ago
Board Certified Behavior Analyst
Career Connections Recruiting 3.9
Remote or Bartlett, TN Job
Job Description Why You'll Love This Opportunity Join a clinician-founded and clinician-led ABA organization where mission-driven care meets real career growth. This provider is known for its compassionate, forward-thinking approach and commitment to both client outcomes and clinician development. With outcomes that outperform national benchmarksincluding an ASD Quality Index Score 25 points above the average and a 92% caregiver satisfaction ratingyoull be part of a team raising the bar in ABA care. Why BCBAs and Senior BCBAs Choose to Grow Here: Total Compensation: $71,400$111,700 annually, including base salary and performance bonuses, tiered by experience and clinical competency. Bi-Weekly Bonuses: Clinician-designed incentive structure based on engagement and caseload. Less Admin, More Impact: Center Managers handle onboarding, scheduling, and staffingso you can focus on clients and staff development. Career Growth Framework: Structured advancement from BCBA to Clinical Director, with pay increases at each level. Free CEUs & Clinical Development: $500 stipend plus free CE events and internal cohorts focused on PFA, SBT, HRE, PEAK, and more. Work From Home: Up to 2 days/month for treatment planning and documentation. Mentorship & Team Support: Regional leadership, interdisciplinary collaboration, and direct support from clinical leaders at each center. Relocation Support Available Generous PTO: 30 days total20 vacation, 8 holidays, and 2 for professional development. Comprehensive Benefits: Medical (HSA/PPO), dental, vision, 401(k) with match, disability coverage. Ethical Caseloads and No Non-Compete Agreements National Mobility: Over 100 locations nationwide with opportunities for relocation or travel BCBA roles. What You'll Do as a BCBA: Conduct behavioral assessments and track progress toward goals. Create and implement individualized, evidence-based treatment plans. Supervise RBTs, Fellows, and junior BCBAs with an emphasis on quality and outcomes. Collaborate within interdisciplinary teams to ensure cohesive, whole-child care. Work in modern, fully equipped centers with dedicated therapy rooms and areas for daily living skills development. Qualifications: Masters degree or higher in a relevant field. Current BCBA certification from the BACB. Your First 30 Days: Structured Onboarding: Learn systems, tools, values, and culture. Bridge Program: Begin a mentorship-based training experience that earns you up to 14 CEUs. Client Onboarding: Review caseloads, meet with families, and co-create intervention plans. Team Integration: Connect with a multidisciplinary clinical team through regular check-ins. Observation & Shadowing: Learn through hands-on modeling and coaching from senior clinicians. Early Feedback: Receive actionable guidance to support your success from day one. What to Expect from the Hiring Process: Simple online application Flexible recruiter call Virtual interview with clinical leadership Fast, clear follow-up
$71.4k-111.7k yearly 5d ago
Client Development Executive- F&A
Sutherland 4.3
Remote Job
Sutherland has an exciting opportunity for an experienced Client Development Executive to join our Business Process Transformation (BPT) practice, to sell the full suite of Sutherland's transformative business services and solutions into new logo organizations. A Client Development Executive (CDE) is responsible for developing and closing a targeted list of new logo business in their respective domains to meet assigned quotas. The CDE directs business development and sales activities with prospective clients and is accountable for the client relationship from deal conception to closing. Responsible for selling across the suite of services, including digital transformation, IT, customer engagement, and business process transformation services. She/he also participates in the discreet handoff and subsequent evolution of the client relationship with the Client Partner. The CDE has demonstrated ability & track record to develop relationships with & sell to C-Suite Executives at scale players in the industry. The individual establishes and maintains consultative sales relationships within each prospective client organization at every level from the chief executive team to departmental managers. The individual Leverages his/her domain, technical, digital, and operational business knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales. The individual leverages her/his domain, technical, digital, and operational business knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales. Uses financial acumen to position a value proposition for client as well as financial soundness for the organization, making the client confident in their choice to grow with Sutherland. CDE will thoroughly understand the prospective client's business, both strategic and tactical, including themes and underlying issues, and will align Sutherland's current and future capabilities to create client opportunity and solve business problems. The role will play a significant role in the business, building and maintaining relationships with new clients, serving as a “guide” and “trusted advisor” on their business transformation journey, and working across Sutherland's various digital and core/legacy offering. Job Description Sales engagement: Driving end-to-end pursuit cycle. Consistently generate $3mil revenues from net new logos every year, before transitioning them over to the account management team to scale further Identify/ create and qualify opportunities (sole sourced, RFPs); shape and solution engagements in collaboration with subject matter experts as relevant. Work with Enterprise customers in helping them get the most from their technology/business investments through positioning the appropriate support models. Understand the competitive landscape in the BPT product support market and be able to participate in design/solutioning of support experiences based on market/customer requirements. Originate, qualify, and close large / transformational services engagements spanning business process services, digital, consulting, IT services & analytics. Develop and communicate compelling value propositions, advance sales conversations. Drive pricing and MSA negotiations with clients as well as internal approvals to drive to closure. Client relationship management and networking: Forging strong relationships - Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work - Engage, develop relationships with and sell to c-suite executives at scale players in the industry - Work with vertical heads and account management teams in existing Sutherland a/c's to ensure YoY rev growth - Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted - Invest in social selling own and promote Sutherland's brand Teaming: Collaborate to bring forth best of Sutherland - Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team, other horizontals incl. analytics, Sutherland labs, Technology (PSG) team, as needed to build customized solutions for end clients • Expertise and knowledge management: Staying ahead of the curve - Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments - Track competitor investments, footprint, new offerings; develop account-specific deep insights. Sales operations - Develop and own sales plan for winning priority new accounts for Sutherland; review sales plan/ business pipeline with leadership to ensure target achievement. Accountable for the client relationship from deal conception to closing. Qualifications • 10+ years of relevant experience in business development with high exposure to digital/transformation led sales engagements with top tier brands in the US • A deep knowledge of the Back-Office automation and services marketplace and the forces driving its current rapid evolution • Demonstrated ability to engage in consultative selling; listening to and building upon the needs of the customer, experienced at engaging senior stakeholders on business problems and ability to match those with relevant service offerings • Experience of selling large-sized deals with embedded digital/transformation opportunities, has hands-on experience of pursuing, shaping & closing $10M+ deals • Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises & top buyers within and adjacent to the industry. • Experience in growing and sustaining long-term customer relationships • Informed and articulate on key and emerging areas of digital transformation including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies • An orchestrator that inspires, coordinates, and leads global, matrixed deal structuring teams and in multiple deal types including TCO, multi-tower, digital, consulting, managed services, etc. • True intellectual capability - the ability to understand, discern and synthesize complex business, technology and financial issues into real world strategies…a true “out-of-the-box” thinker with the intellectual horsepower to lead from the front; bringing the insights generated from market engaged back to the organization to help inform & shape our developing future offerings and strategies. • Top tier capacity for reasoning, logic, critical thinking & problem solving; Looks to research, learn & understand on relevant topics • Resourceful, understands and leverages “The-art-of-the-possible” • Role model for the highest standards of Integrity & Ethics & Alignment to Sutherland's Values and Winning Behaviors • Confident communication/ active listener with top tier skills in “telling the story” and facilitating conversation • Demonstrates a high ‘Will-to-Win' attitude towards targets & goals • Education: Bachelor's degree, MBA Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
$59k-109k yearly est. 24d ago
Cybersecurity Software Engineer - Browser Extensions
Concentrix 4.2
Remote or Wausa, NE Job
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Note on Work Authorization: At this time, we are unable to consider candidates who require visa sponsorship (now or in the future). However, we are open to Corp-to-Corp (C2C) arrangements. Work Location: This position will be remote for the first year, with the expectation of transitioning to on-site work in Draper, UT thereafter. Candidates must be open to relocating or commuting to the Draper office when on-site work begins. Summary: As a Software Engineer, you will be building web browser extensions with a focus on cybersecurity used by Fortune 100 customers to protect their business-critical communications. The ideal candidate will bring expertise in creating extensions across multiple desktop and mobile platforms. This is a uniquely challenging role: we empower small teams to make large impacts, the scale of our user base is legitimately huge, and we're building product that is mission-critical to our customers 24/7/365. Responsibilities: * Design and develop browser extensions for Chrome, Edge, Firefox, and Safari (desktop and mobile) * Implement cybersecurity features and best practices in extension development * Collaborate with our engineering team to integrate extensions with existing security infrastructure * Optimize extension performance and ensure cross-browser compatibility * Conduct code reviews and contribute to technical documentation Qualifications: * Proven experience developing browser extensions for multiple platforms (Chrome, Edge, Firefox, Safari) * Experience with mobile browser extension development, particularly for Safari on iOS * Strong knowledge of JavaScript, HTML, and CSS * Familiarity with browser extension APIs and their security models * Understanding of web security principles and common vulnerabilities * Experience with version control systems (e.g., Git) * Experience with continuous integration and deployment (CI/CD) for browser extensions Salary Range: The base salary range for this position is $91,457 - $137,186 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is June 16, 2025. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. #LI-Remote #ConcentrixCatalyst Location: USA, NE, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
$91.5k-137.2k yearly 4d ago
Remote, Customer Care Specialist - North Carolina
First Call Resolution 4.3
Remote or Charlotte, NC Job
Bringing smiles is what we do at FCR … for you and the customer. As a Customer Care Specialist working remotely in Charlotte, NC and surrounding areas, you'll be a part of creating and delivering amazing customer experiences while you also #experience FCR, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more of customer services experience · Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge · Computer experience · High speed internet (> 40mbps) What You Can Expect · Supportive of your career and professional development · An inclusive culture and community minded organization where giving back is encouraged · A global team of curious lifelong learners guided by our company values · Competitive wages · And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit *********************** for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. About FCR FCR is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. FCR embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
$28k-32k yearly est. 60d+ ago
B2C Luxury Sales Consultant
Teleperformance 4.2
Remote Job
About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Driven. Resilient. Relentless. These are the qualities that define a top-performing Sales Consultant-and we're looking for someone who embodies them. Purpose. As a Sales Consultant, you don't just make calls, you create opportunities. You thrive in a fast-paced, high-energy environment where hustle meets strategy. Your mindset is built on grit and grind, pushing past objections and turning "no" into "let's talk." You understand that every dial is a chance to close, and every closed deal is a step toward your financial goals. Money-motivated and entrepreneurial. You treat this role like your own business, maximizing every lead and leveraging every conversation. Your passion for sales is unmatched, and you feed off the thrill of the chase. Whether it's follow-ups or closing the deal, you own the process from start to finish. Skills & Mindset. Relentless drive to succeed & exceed targets Thick skin & resilience-every "no" brings you closer to "yes" Charismatic & persuasive communication Ability to think on your feet & adapt to different customers Self-motivated with a money-first, results-driven mentality The right candidate is a passionate Sales Consultant who creates a story and sales pitch that inspires excitement, with an outgoing, warm phone presence! This position is 100% work at home. Responsibilities Your Responsibilities Sales Consultants negotiate and close contracts with US and Global clientele. Professional and persuasive selling Become an expert in selling luxury fragrance products and marketing services. Closer with a consultative sales approach Update CRM system with client information Meet daily, weekly, monthly sales quotas. Qualifications Qualifications Minimum of two years inside sales experience Luxury lifestyle brand experience preferred. Confidence in closing C-Level individuals and high-end clientele Looking for sales reps who perform in the top 10%! Contract negotiation Strong closing experience Money motivated and commission focused Competitive, outgoing, and high energy! Exception phone presence and sales approach Results-driven Proficiency in Excel Excellent time management skills CRM experience, SalesForce preferred but not required Ability to work cohesively within a competitive sales team TP Leadership Skills Emotional Intelligence Self-Awareness Self-Management Empathy Knowledge TP Processes (for internal only) Call Center Acumen Supervisor Role Understanding Technology Microsoft Office Problem Solving Problem Solving & Critical Thinking Analytical Thinking Interpersonal Skills Assertive Communication Active Listening Leadership Skills Feedback Achievement orientation Goals establishment Follow up Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer
$36k-50k yearly est. 1d ago
Pre-Sales Solutions Architect - TaaS
Teleperformance 4.2
Remote or Ajo, AZ Job
About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Purpose We are seeking a seasoned and dynamic Pre-Sales Solution Architect to join our Technology as a Service (TaaS) team. In this role, you'll serve as a strategic partner to prospects and customers, articulating the value of our offerings, leading solution design discussions, and enabling successful sales engagements. This position is 100% work at home. Responsibilities Your Responsibilities * Lead all pre-sales activities, including technical discovery, solution architecture, and proposal development. * Design and present solutions tailored to client needs, collaborating with cross-functional SMEs and delivery teams. * Conduct client workshops, lead demonstrations, and support proof-of-concept initiatives. * Create reusable solution assets and contribute to continuous improvement of the pre-sales toolkit. * Support RFP/RFI responses with clear, concise technical documentation and presentations. * Interface with implementation teams to ensure a seamless transition from pre-sales to delivery. * Maintain strong relationships with key stakeholders to ensure client engagement and long-term success. * Stay current with industry trends and technologies, using insights to shape client solutions. * Contribute to strategic account planning alongside sales and delivery leaders. Qualifications Qualifications * Bachelor's degree or equivalent experience in the technology services field. * 7+ years in pre-sales or technical consulting, with demonstrated expertise in end-to-end IT Services. * Proven experience designing and delivering cross-technology solutions in diverse client environments. * Strong leadership, communication, and presentation skills; comfortable engaging with executive stakeholders. * Experience in market research, competitive analysis, and translating business needs into technical solutions. * Skilled at simplifying complex concepts for a variety of audiences * Multi-industry domain knowledge. * Strong analytical and research skills, with experience building business cases and solution strategies. * Customer-centric mindset with excellent interpersonal and problem-solving skills. * Ability to collaborate effectively across geographies and time zones. * Results-driven and adaptable, with a strong sense of ownership and initiative. TP Leadership Skills * Emotional Intelligence * Self-Awareness * Self-Management * Empathy * Knowledge * TP Processes (for internal only) * Call Center Acumen * Supervisor Role Understanding * Technology * Microsoft Office * Problem Solving * Problem Solving & Critical Thinking * Analytical Thinking * Interpersonal Skills * Assertive Communication * Active Listening * Leadership Skills * Feedback * Achievement orientation * Goals establishment * Follow up Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
$109k-148k yearly est. 59d ago
Work at Home - Licensed Seasonal Healthcare Insurance Advisor
Concentrix 4.2
Remote Job
What will you do in this role? As a Licensed Seasonal Healthcare Insurance Advisor at Concentrix, you will: Actively listen and ask questions to identify customer needs Advise on plan options Process enrollments Ensure our clients' customers enjoy authentic experiences Who You Are: As a Licensed Seasonal Healthcare Insurance Advisor your empathy, integrity, knowledge and unique compassionate style will bring value with every interaction. You also have: An active resident license to sell health insurance A high school diploma or GED Aptitude to be patient and show empathy Ability to pass a background check and drug screen A passion for helping others
$36k-50k yearly est. 60d+ ago
Vertical Marketing Manager - WAH
Alorica 4.1
Remote Job
This is a Work-At-Home role We are looking for a dynamic Vertical Marketing Manager to join our growing Global Marketing team. This position is key in enhancing our vertical expertise and driving demand-generation marketing efforts. Your mission will be to create and implement marketing initiatives that generate new sales pipelines and expand opportunities within target accounts. In this role you will be responsible for leading the development of positioning strategies and marketing assets tailored to specific verticals and sub-verticals, and designing and executing integrated marketing campaigns, including sales collateral, digital media, events, webinars, thought leadership content, and social media. As a team player, you will collaborate with internal teams (Sales, Go-to-Market, Creative, Digital) to create compelling content and campaigns that resonate with target audiences, and grow and strengthen our Account-Based Marketing (ABM) function, a strategic priority for our business. JOB RESPONSIBILITIES Create unique selling propositions for assigned verticals (1-2) that reflect viewpoints on key topics, such as buyer pain points, emerging technologies, relevant experience, and value created for clients. Partner with internal teams to research industry sectors, organizations, and personas to produce targeted materials and messaging, including customized collateral to support the sales teams across the entire sales cycle. Develop and deploy multi-channel awareness, demand-gen & ABM campaigns, including crafting strategy, aligning internal teams, creating assets, and project managing execution. Strategize, create, and execute multi-touch marketing plans that focus on demand generation and deal acceleration, including 1:1, 1: few and one: many initiatives to help achieve sales revenue goals. Apply an experimental mindset to campaigns to drive, test, learn, and optimize, utilizing data to drive recommendations of campaigns and tactics. Develop strong relationships with sales and account management, acting as the link between them and global marketing, ensuring selling propositions are valid, key accounts are confirmed, materials meet brand requirements, and messaging is consistent. Measure and report on the impact of marketing campaigns (ROI) to support overall accounts and business goals. Work closely with marketing ops and business ops to support high-performance campaign marketing tools and integrations. Qualifications JOB REQUIREMENTS Minimum Education and Experience: Bachelor's Degree or equivalent work experience required. 3-5 years B2B marketing experience, ideally in the services or technology industry required. Knowledge, Skills, Abilities & other characteristics: B.A. degree in Business, Marketing, Communications, or related field Proven track record with account-based marketing initiatives, targeted vertical campaigns, or demonstrable success impacting pipeline growth. Experience planning and executing integrated marketing campaigns using digital tactics, events, webinars, and emails as well as content creation, having often had to manage multiple marketing programs simultaneously. Excellent communication skills including the ability to develop, and repurpose, written sales and marketing copy. Strong commercial acumen with the ability to understand and articulate key business drivers to senior decision makers in a variety of industry sectors. Proven ability to work collaboratively and cross-functionally, with experience of working closely with sales and product teams. Highly organized and efficient with the ability to develop and execute against an evolving plan. Team player that can work both collaboratively and autonomously. Strong project management, time management, prioritization, and organizational skills. CRM/marketing automation background, preferably Salesforce and Pardot. Demand base experience a plus. Equal Opportunity Employer - Veterans/Disabled We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.
$83k-126k yearly est. 60d+ ago
Collections Specialist (Previous Collections Experience Required)
Alorica 4.1
Remote Job
Collections Specialist Pay: $15.00/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary Work from home as a collection specialist, assisting customers with overdue accounts, outstanding debts, and making payment arrangements, through inbound and outbound collections. Responsibilities Inbound & Outbound calls Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Qualifications Qualifications High school diploma or GED Previous Collections experience required Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
$15 hourly 23d ago
SOAR Call Center Representative
Teleperformance 4.2
Remote or Lexington, KY Job
Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. This requisition has been posted in order to capture SOAR participants. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic and motivated individuals to join our growing team. If you have a passion for helping others, this could be the ideal career for you. The Call Center Reps will provide both inbound and outbound call support to our various clients. Representatives are expected to provide exceptional customer service while following protocols and guidelines. The Call Center Rep will use various web-based systems to answer customer inquiries. At this time, Senture can only offer employment to individuals located in the following states: AL, FL, GA, IN, KY, LA, MI, MS, NC, OH, OK, TN, TX, VA. Qualifications High School Diploma or GED Prior call center or customer service experience highly desired Effective verbal and written communication skills Ability to multi-task Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs Ability to sit for extended periods of time Ability to successfully pass a background investigation and drug screen Must successfully pass preemployment criteria testing and internet speed test Candidates must meet the following requirements to work from home: Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. Must be able to meet the minimum internet speed requirements for specific program Hotspots, satellite and wireless internet service is NOT allowed for this role. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Responsibilities Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction. Document each customers inquiry information into a database. Verify customers information, making corrections and updates as needed. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. Follow-up with callers as necessary. Use statistical contact center data to make improvements to performance. Outbound calling for surveying to obtain client specific information. Shift and Schedule adherence. This is a work from home opportunity. Representatives will be provided with the equipment, training, and support needed to ensure they are successful. Employees are required to have fast and reliable internet in order to work from home. will review the multiple contracts available at Senture and help determine which is a best fit for you.
$23k-28k yearly est. 44d ago
Especialista Bilingüe Ingles Línea de Servicio al Cliente Nivel Nacional BP
Teleperformance 4.2
Remote or Bogota, NJ Job
Resumen Why TP? We are the industry leaders and are present in 88 countries! Great Place to Work has certified us as one of the best companies in the country and the world. We don't stop innovating and we always go beyond. Are you ready to work with the best? What you'll do as a Customer Service Associate: * Respond to all customer inquiries * Provide excellent customer service by being a good listener * Work with confidential customer information, while treating it sensitively * Aim to resolve issues on the first interaction by being proactive, patient and understanding * Keep a constant working knowledge of our client's products, services and promotions * Document and update records in the required systems Responsabilidades Enjoy: * Long-term contract * Ability to organize your time with our flexible schedules * Work from Home * Salary of COP 2.200.000 Requisitos Who are you? * A high school graduate (must present diploma or certificate) * Someone with an advanced English level and great communication skills * A person who is polite and empathic at the same time. Someone who can put themselves in somebody else's shoes, to understand what they might be feeling or thinking * Someone who knows how to solve problems in the most positive way * Someone who sees the big picture but also the small details * A person with no experience but with a proactive and confident attitude * Someone who desires to work from Bogota with the #1
$87k-120k yearly est. 60d+ ago
Board Certified Behavior Analyst
Career Connections Recruiting 3.9
Remote or Marietta, GA Job
Job Description Why You'll Love This Opportunity Join a clinician-founded and clinician-led ABA organization where mission-driven care meets real career growth. This provider is known for its compassionate, forward-thinking approach and commitment to both client outcomes and clinician development. With outcomes that outperform national benchmarksincluding an ASD Quality Index Score 25 points above the average and a 92% caregiver satisfaction ratingyoull be part of a team raising the bar in ABA care. Why BCBAs and Senior BCBAs Choose to Grow Here: Total Compensation: $71,400$111,700 annually, including base salary and performance bonuses, tiered by experience and clinical competency. Bi-Weekly Bonuses: Clinician-designed incentive structure based on engagement and caseload. Less Admin, More Impact: Center Managers handle onboarding, scheduling, and staffingso you can focus on clients and staff development. Career Growth Framework: Structured advancement from BCBA to Clinical Director, with pay increases at each level. Free CEUs & Clinical Development: $500 stipend plus free CE events and internal cohorts focused on PFA, SBT, HRE, PEAK, and more. Work From Home: Up to 2 days/month for treatment planning and documentation. Mentorship & Team Support: Regional leadership, interdisciplinary collaboration, and direct support from clinical leaders at each center. Relocation Support Available Generous PTO: 30 days total20 vacation, 8 holidays, and 2 for professional development. Comprehensive Benefits: Medical (HSA/PPO), dental, vision, 401(k) with match, disability coverage. Ethical Caseloads and No Non-Compete Agreements National Mobility: Over 100 locations nationwide with opportunities for relocation or travel BCBA roles. What You'll Do as a BCBA: Conduct behavioral assessments and track progress toward goals. Create and implement individualized, evidence-based treatment plans. Supervise RBTs, Fellows, and junior BCBAs with an emphasis on quality and outcomes. Collaborate within interdisciplinary teams to ensure cohesive, whole-child care. Work in modern, fully equipped centers with dedicated therapy rooms and areas for daily living skills development. Qualifications: Masters degree or higher in a relevant field. Current BCBA certification from the BACB. Your First 30 Days: Structured Onboarding: Learn systems, tools, values, and culture. Bridge Program: Begin a mentorship-based training experience that earns you up to 14 CEUs. Client Onboarding: Review caseloads, meet with families, and co-create intervention plans. Team Integration: Connect with a multidisciplinary clinical team through regular check-ins. Observation & Shadowing: Learn through hands-on modeling and coaching from senior clinicians. Early Feedback: Receive actionable guidance to support your success from day one. What to Expect from the Hiring Process: Simple online application Flexible recruiter call Virtual interview with clinical leadership Fast, clear follow-up
$71.4k-111.7k yearly 16d ago
Customer Support with Italian or German - გერმანულ ან იტალიურენოვანი კლიენტთა მომსახურეობის სპეციალისტი
Concentrix 4.2
Remote or Georgia Job
We are happy to share that Georgia is the newest location on the Concentrix map! **Join our team and start your career journey with us. We are just a few clicks away!** Due to our incredible growth, we're looking for new people to join our lively, fun-loving team in Georgia to support us in providing exceptional experiences for some of the world's biggest and most well-known brands. We have lots of opportunities across our multiple clients and campaigns: + At various levels in the areas of Sales, Customer Service, Travel Consulting and Technical Support + With various languages: German, German and English (bilingual), Italian and English (bilingual). + Working hours flexibility - full-time opportunities **Travel Consulting Opportunities:** Along with our Travel Support teams, we work with one of the world's biggest travel technology companies and help travelers around the globe to find the perfect flight for their holiday. **Customer Support Opportunities:** Be a part of a team which supports one of the biggest companies, that provides legal music streaming services. If you have excellent communication skills, you will support the Premium users of Spotify via email, chat and the dedicated Spotify Community site, so they can enjoy the music and podcasts they love. **Technical Support Opportunities:** Our Technical Specialists help clients resolve any technical issues they might have. If you have a problem-solving mindset and love troubleshooting, then this could be the perfect job for you! **Customer Care Opportunities:** Our Customer Care teams are responsible for providing high-quality customer service through phone, E-mail, and social media to our client' customers- a fashion e-commerce retailer with online shops in many European countries. Our fashion advisors will be focused to improve sales and brand loyalty while handling enquiries including order taking, product information, tracking deliveries, returns, sizing etc. **At Concentrix you will not only find a job, but a career with future!** **We offer:** + Remote work from home opportunities, guaranteeing a healthy environment + Flexible working hours, ensuring a good work-life balance + Competitive salary + Medical insurance & Life insurance + Performance bonus + Internet allowance + Meal vouchers + Various career development opportunities + Holiday pay + Team and Concentrix events **Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!** **About us:** With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies. We're fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more). Location: GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (*********************************************************************************************
$18k-23k yearly est. 60d+ ago
Client Development Executive - Travel
Sutherland 4.3
Remote Job
About Us Sutherland is a digital transformation company focused on delivering exceptional experience for both customers and employees We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description Sutherland Global' s Travel, Transportation, Hospitality & Retail (TTHL) practice is seeking a dynamic Client Development Executive to spearhead our growth and sell the full suite of Sutherland's transformative business services and solutions into new logo organizations within the Retail space. The CDE is responsible for selling Sutherland offerings to new logo Travel accounts where Sutherland presently has no relationships. The CDE drives new logo revenues through relationship development, quality delivery and execution of all engagement that drive organic growth and strong relationships. An ideal CDE is passionate about developing and driving new client relationships and can successfully interact with senior executive level clients. This individual manages new revenue development and can lead complex multi-dimensional engagements that combine digital, consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. Roles & Responsibilities Direct business development and sales activities with new relationships within a set of base accounts Build new business with 3-5 Travel base accounts, generating $3-5M of revenue annually Establish and maintain consultative sales relationships within each prospective client organization and constantly look to meet new buyers within our clients' organization Identify opportunities to offer value through our new strategic services Thoroughly understand the client's business, both strategic and tactical, including themes and underlying issues, and align Sutherland's current and future capabilities to create client opportunities and solve business problems Sell across the suite of services, including digital transformation, IT, customer engagement, and business process transformation services Leverage the Travel domain expertise, technical, digital and operational knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales Accountable for the client relationship from deal conception to closing Use financial acumen to position a value proposition for the client, as well as financial soundness for the organization, making the client confident in their choice to grow with Sutherland Qualifications 10+ years of experience in new logo business development for $3-5M ACV entry point accounts; proven track record of achieving multimillion-dollar sales targets Deep and broad Travel domain expertise and industry experience Proven track record of building relationships of trust with new clients at the highest levels in an organization, as well as expanding beyond the initial client to grow the company's footprint and secure winning client references Can craft a story around digital transformation, IT, customer engagement and business process transformation services in the context of the client's business strategy. Must be able to develop a transformative roadmap for the client that addresses their complex problems and needs Experience assessing large complex global organizations, identifying, prioritizing and pursuing large TAM fields of play with transformative digitally enabled domain-led, outcome-based business process and/or business process as a service (BPAAS) solutions Experience selling across multiple towers of an organization; including CEO, COO, CIO, CDO, CMO, CFO, CPO organizations Business Process and/or IT Services sector expertise with applied experience selling solutions centered around customer experience, finance & accounting, AI/ML solutions and IT services Industry sector expertise with a deep understanding of core business functions and technologies; and the ability to assess a current state versus a future state business architecture, while building a value proposition and business case to transform and deliver client business outcomes Commercial experience, acumen and creativity in helping clients shift from per unit cost pricing models to outcome-based transactional and TCO based models Experience in building and executing an individual sales plan, which includes revenue forecasting, strategic account planning with action plan Experience leveraging strategic selling and account planning tools, such as Korn Ferry Blue and Gold Sheets Knowledge and understanding of the analyst and advisor community. An orchestrator who inspires, coordinates and leads global, matrixed deal structuring teams in multiple deal types, including TCO, multi-tower, digital, consulting, managed services, etc. Confident communicator and active listener with top tier skills in “telling the story” and facilitating conversation Strong references from key stakeholders (influencers, buyers) with global players Education: Bachelor's degree, MBA Additional information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: Your cooperation is voluntary. Inclusion or exclusion of any data will not affect any employment decision Additional Information All your inf At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: Your cooperation is voluntary. Inclusion or exclusion of any data will not affect any employment decision and information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
$59k-109k yearly est. 1d ago
Collections Specialist (Previous Collections Experience Required)
Alorica 4.1
Remote or Plantation, FL Job
Collections Specialist** **Terms: Full-time** **Pay: $15.00/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** Work from home as a collection specialist, assisting customers with overdue accounts, outstanding debts, and making payment arrangements, through inbound and outbound collections. **Responsibilities** + Inbound & Outbound calls + Document call-related information for auditing and reporting purposes + Maintain and update customer information as necessary **Qualifications** + High school diploma or GED + **Previous Collections experience required** + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Ongoing usage of phone and computer systems + Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. + Alorica will provide the equipment you need to conduct your work which may include a webcam. + You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Paid holidays and sick time + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. **We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.** Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
$15 hourly 24d ago
Board Certified Behavior Analyst
Career Connections Recruiting 3.9
Remote or Knoxville, TN Job
Job Description Why You'll Love This Opportunity Join a clinician-founded and clinician-led ABA organization where mission-driven care meets real career growth. This provider is known for its compassionate, forward-thinking approach and commitment to both client outcomes and clinician development. With outcomes that outperform national benchmarksincluding an ASD Quality Index Score 25 points above the average and a 92% caregiver satisfaction ratingyoull be part of a team raising the bar in ABA care. Why BCBAs and Senior BCBAs Choose to Grow Here: Total Compensation: $71,400$111,700 annually, including base salary and performance bonuses, tiered by experience and clinical competency. Bi-Weekly Bonuses: Clinician-designed incentive structure based on engagement and caseload. Less Admin, More Impact: Center Managers handle onboarding, scheduling, and staffingso you can focus on clients and staff development. Career Growth Framework: Structured advancement from BCBA to Clinical Director, with pay increases at each level. Free CEUs & Clinical Development: $500 stipend plus free CE events and internal cohorts focused on PFA, SBT, HRE, PEAK, and more. Work From Home: Up to 2 days/month for treatment planning and documentation. Mentorship & Team Support: Regional leadership, interdisciplinary collaboration, and direct support from clinical leaders at each center. Relocation Support Available Generous PTO: 30 days total20 vacation, 8 holidays, and 2 for professional development. Comprehensive Benefits: Medical (HSA/PPO), dental, vision, 401(k) with match, disability coverage. Ethical Caseloads and No Non-Compete Agreements National Mobility: Over 100 locations nationwide with opportunities for relocation or travel BCBA roles. What You'll Do as a BCBA: Conduct behavioral assessments and track progress toward goals. Create and implement individualized, evidence-based treatment plans. Supervise RBTs, Fellows, and junior BCBAs with an emphasis on quality and outcomes. Collaborate within interdisciplinary teams to ensure cohesive, whole-child care. Work in modern, fully equipped centers with dedicated therapy rooms and areas for daily living skills development. Qualifications: Masters degree or higher in a relevant field. Current BCBA certification from the BACB. Your First 30 Days: Structured Onboarding: Learn systems, tools, values, and culture. Bridge Program: Begin a mentorship-based training experience that earns you up to 14 CEUs. Client Onboarding: Review caseloads, meet with families, and co-create intervention plans. Team Integration: Connect with a multidisciplinary clinical team through regular check-ins. Observation & Shadowing: Learn through hands-on modeling and coaching from senior clinicians. Early Feedback: Receive actionable guidance to support your success from day one. What to Expect from the Hiring Process: Simple online application Flexible recruiter call Virtual interview with clinical leadership Fast, clear follow-up
$71.4k-111.7k yearly 5d ago
Vertical Marketing Manager - WAH
Alorica 4.1
Remote or Hialeah, FL Job
**This is a Work-At-Home role** We are looking for a dynamic **Vertical Marketing Manager** to join our growing Global Marketing team. This position is key in enhancing our vertical expertise and driving demand-generation marketing efforts. Your mission will be to create and implement marketing initiatives that generate new sales pipelines and expand opportunities within target accounts. In this role you will be responsible for leading the development of positioning strategies and marketing assets tailored to specific verticals and sub-verticals, and designing and executing integrated marketing campaigns, including sales collateral, digital media, events, webinars, thought leadership content, and social media. As a team player, you will collaborate with internal teams (Sales, Go-to-Market, Creative, Digital) to create compelling content and campaigns that resonate with target audiences, and grow and strengthen our Account-Based Marketing (ABM) function, a strategic priority for our business. **JOB RESPONSIBILITIES** + Create unique selling propositions for assigned verticals (1-2) that reflect viewpoints on key topics, such as buyer pain points, emerging technologies, relevant experience, and value created for clients. + Partner with internal teams to research industry sectors, organizations, and personas to produce targeted materials and messaging, including customized collateral to support the sales teams across the entire sales cycle. + Develop and deploy multi-channel awareness, demand-gen & ABM campaigns, including crafting strategy, aligning internal teams, creating assets, and project managing execution. + Strategize, create, and execute multi-touch marketing plans that focus on demand generation and deal acceleration, including 1:1, 1: few and one: many initiatives to help achieve sales revenue goals. + Apply an experimental mindset to campaigns to drive, test, learn, and optimize, utilizing data to drive recommendations of campaigns and tactics. + Develop strong relationships with sales and account management, acting as the link between them and global marketing, ensuring selling propositions are valid, key accounts are confirmed, materials meet brand requirements, and messaging is consistent. + Measure and report on the impact of marketing campaigns (ROI) to support overall accounts and business goals. + Work closely with marketing ops and business ops to support high-performance campaign marketing tools and integrations. **JOB REQUIREMENTS** Minimum Education and Experience: + Bachelor's Degree or equivalent work experience required. + 3-5 years B2B marketing experience, ideally in the services or technology industry required. Knowledge, Skills, Abilities & other characteristics: + B.A. degree in Business, Marketing, Communications, or related field + Proven track record with account-based marketing initiatives, targeted vertical campaigns, or demonstrable success impacting pipeline growth. + Experience planning and executing integrated marketing campaigns using digital tactics, events, webinars, and emails as well as content creation, having often had to manage multiple marketing programs simultaneously. + Excellent communication skills including the ability to develop, and repurpose, written sales and marketing copy. + Strong commercial acumen with the ability to understand and articulate key business drivers to senior decision makers in a variety of industry sectors. + Proven ability to work collaboratively and cross-functionally, with experience of working closely with sales and product teams. + Highly organized and efficient with the ability to develop and execute against an evolving plan. + Team player that can work both collaboratively and autonomously. + Strong project management, time management, prioritization, and organizational skills. + CRM/marketing automation background, preferably Salesforce and Pardot. + Demand base experience a plus. **Equal Opportunity Employer - Veterans/Disabled** _We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia._
$60k-97k yearly est. 60d+ ago

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Updated June 14, 2025

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