Technical Support Technician Jobs in Mercerville, NJ

We are seeking a skilled End User Computer Support Technician to join our team onsite in Somerset, New Jersey. In this role, you will provide essential technical support services to ensure smooth operations for end users. This position involves troubleshooting, resolving incidents, managing inventory, and performing various technical and logistical tasks. Client: Banking Employment Type : contract for 6 months with high possibility of extension Location: Onsite in Somerset, New Jersey Training: 8:00 AM - 5:00 PM for the first week Post-Training Shift: 11:00 AM - 8:00 PM Monday to Friday or Tuesday to Saturday Qualifications 1-2 yrs of Prior experience in end-user technical support or related roles is preferred. 1+ yrs of Prior experience working in a warehouse Ability to perform physical tasks, including lifting up to 40-50 pounds. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Key Responsibilities • Respond to and resolve Workspace Incidents and IMAC (Install, Move, Add, Change) requests. • Manage inventory levels at designated Hub locations. • Perform imaging, asset tagging, and shipping/receiving activities, including pick, pack, and ship tasks. • Handle warehouse-related activities and lift up to 40-50 pounds as required. • Utilize company provided tools, including a laptop and other resources, to deliver services effectively. Requirements • Adhere to all security practices and Code of Conduct while on-site. • Maintain professional and industry-standard attire and behavior. • Carry proper identification as a representative of the Reseller at all times. • Respond to emails and phone calls promptly during business hours using a mobile device. • Ensure a safe work environment; failure to provide this may affect performance obligations.

Q-mation is growing! We're looking for a Technical Support Engineer with a niche for computer software and automation. Responsibilities/requirements include but aren't limited to: Learn the AVEVA software suite (InTouch, System Platform, Historian, Intouch Edge, etc.) Act as the initial point of contact for all software & system related concerns Provide advanced troubleshooting for customers in manufacturing Passionate about creating high quality results for our customers Must demonstrate excellent professional verbal and written communication Experience with SQL, Dynamics 365 CRM, .NET, HTML is a plus 3-5 years in a Technical Support role *Must have experience working with the AVEVA software suite. Please note, this is a full time position out of our HQ in Horsham, PA. Candidates must be based in the greater Horsham area for consideration. Must have unrestricted right to work in the US / Sponsorship not available Travel up to 20% Q-mation prohibits discrimination against employees, applicants or any other legally covered persons because of race, color, religion, national origin, age, sex (including pregnancy, sexual orientation and gender identity or expression), citizenship, genetic information, disability status, past, current, or prospective membership in the uniformed services or any other characteristic protected under applicable federal, state, or local law.

Immediate need for a talented Lab Computing Analyst. This is a 06+months contract opportunity with long-term potential and is located in Lansdale, PA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-72571 Pay Range: $32 - $33.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift timings-40 HR/wk, M-F, 8 AM -5 PM Applies professional-level technical skill and judgment to provide non- routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation Implement customer specified benchtop computing design and processes Administer and assures connectivity of customer's Windows based platform Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement, and relocation of equipment Implement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc. Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for instrument vendor Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams Provide technical support for new system validations and change management efforts Create and maintain a physical inventory of lab equipment, PC's, software, and any other information specified by the client Submit weekly Engineer reports to the team lead by COB on the last business day of the week Act as client Liaison for software/hardware related inquiries Participate in client team meetings Provide support across all client Enterprise practices as required Demonstrate appropriate use of office equipment/software after training · Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Expectations of Work Environment: Live Animal Research Special Projects: N/A Key Requirements and Technology Experience: Key skills; Bachelor's Degree with two plus years of technical experience OR Associates Degree with three plus years of technical experience OR High School Diploma or equivalent with five plus years of technical experience Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources. Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams. Experience with scientific instrumentation. Experience in Life Science environment or pharmaceutical is a MUST. Experience working in GxP, ISO, and FDA compliant facilities. Excellent customer service skills complimented by an ability to listen to and interpret client requests. Ability to troubleshoot complex technology issues. Strong verbal and written communication skills. Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Technology Requirements: · Experience with technologies including Microsoft Office, networking, remote computing and backup systems. Experience with scientific instrumentation Experience in Life Science environment Experience in a validated environment Experience working in GxP, ISO, and FDA compliant facilities Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Job pace may be fast and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. · Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. · May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. Hiring manager Notes: Client is focusing more on people who can present themselves well. Soft skills will be more important, he wants a cultural fit. As this person will talk to the scientist and other stakeholders regularly. No remote IT support exp, look for ppl with physical IT support exp. a lot of walking involved from 1 building to another. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

This is an outstanding opportunity to join an elite energy company where you’ll support a sharp, easy-going user base and work under a highly technical and forward-thinking CTO. He’s someone I’ve known for nearly 20 years and is currently finishing a PhD in security engineering. You’ll be stepping into a collaborative, low-ego environment where smart people back each other up. The team has grown steadily from five to fifteen over the past decade, with only three people leaving during that time. It's the kind of place where the more you take on, the more trust and responsibility you’ll earn. In this role, you’ll handle systems administration and user support while getting exposure to Office 365, Azure, Intune, mobile tech, and MDM tools. You'll have the chance to contribute to high-impact projects, implement creative solutions in a virtualized environment, and grow under a manager who cares about your development. Compensation is competitive with bonuses and excellent benefits.

Responsibilities Job Responsibilities: * Document procedures, policies, troubleshooting and best practices * Execution of Peer reviews of PerkinElmer related checklists for Commissioning, Decommissioning and AIQ tasks. * Escalates IT issues that are not resolved via regularly identified support channels. * Manage ServiceNow requests and incidents to SLA * Acts as an interface between client, business and corporate IT teams. * Conduct daily ticket scrums * Provide weekly/monthly/quarterly/yearly agreed upon governance reports * Conduct regular 1-1s with team members * Work collaboratively with the account and product managers * Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation * Implements customer specified benchtop computing design and processes * Administers and assures connectivity of customer's Windows based platform * Conduct and maintain inventories of client systems * Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers * Manage On-boarding, retirement and relocation of equipment * Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc. * Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner * Acts as the technical support contact for instrument vendor * Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams * Provides technical support for new system validations and change management efforts * Create and maintain a physical inventory of lab equipment, PC's, software and any other information specified by the client * Ensure weekly Engineer reports are received by COB on the last business day of the week * Acts as client Liaison for software/hardware related inquiries * Participate in client team meetings * Hire new staff, perform regular performance reviews, provide coaching as required * Work with Delivery and Product Managers to develop and grow the service * Provides support across all PerkinElmer Enterprise practices as required * Act as the technical expert to handle escalations and be a mentor to junior team members * Complete administrative tasks to maintain compliance with PerkinElmer time and attendance standards and ensure employee completion * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

body span id="spandesc"p style="margin-bottom:0in; line-height:normal; margin-top:0px"span style="" /spanbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style=""JOB POSTING TITLEbr/ /span/bspan style=""IT Technical Support Specialist/span/pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style="" /span/bbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style=""JOB DESCRIPTIONbr/ /span/bspan style=""We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support./span/pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style="" /span/bbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style=""RESPONSIBILITIES/span/bbr//p ul style="margin-top:0in" li style="margin-bottom:0in; line-height:normal"span style=""Manage and document all support requests in the designated tracking system(s)./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Verify the availability and proper installation of computers, software, applications, and components./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Educate users on proper policies and procedures for accessing IT support services./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s)./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Create and maintain documentation for workflow processes, policies, and procedures./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Maintain personal transportation and be comfortable traveling within the city of Philadelphia./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Be flexible with work hours, including nights, weekends, and on-call availability when necessary./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Perform related tasks as required./spanbr//li /ulp style="margin:0px 0in 0in 0.5in; line-height:normal"span style="" /spanbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"bspan style=""QUALIFICATIONS/span/bbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"i/ibr//p ul style="margin-top:0in" li style="margin-bottom:0in; line-height:normal"span style=""Proven experience in technical support and help desk operations./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Ability to establish and maintain effective working relationships with team members./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Experience in analyzing and resolving network-related problems./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Ability to modify network computing equipment and peripheral devices to meet user needs./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Flexibility with work schedules, including availability for on-call duties./spanbr//li /ulp style="margin-bottom:0in; line-height:normal; margin-top:0px"ispan style=""Preferred/span/ibr//p ul style="margin-top:0in" li style="margin-bottom:0in; line-height:normal"span style=""Experience in documenting and implementing IT policies and procedures./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Familiarity with IT asset management and tracking systems./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Experience providing technical support across multiple locations./spanbr//li li style="margin-bottom:0in; line-height:normal"span style=""Strong communication and organizational skills./spanbr//li /ulp style="margin-bottom:0in; line-height:normal; margin-top:0px"span style="" /spanbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"span style=""This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply./spanbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"span style="" /spanbr//pp style="margin-bottom:0in; margin-top:0px"bspan style="color:black"ABOUT US/span/bbr//pp style="margin-bottom:0in; line-height:normal; margin-top:0px"span class="ui-provider"Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership./spanbr//pp style="line-height:normal; margin-top:0px"bspan style=""Applicants must be authorized to work for any employer in the U.S./span/bbr//p div br/ /div/spanbr/ /body

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Job Description Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment. Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Manage and maintain Technicians, day to day operations and appropriate project staffing requirements. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High School Diploma or GED required 1+ years of related work experience with server builds in a production data center environment. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. Candidate must be able to lift up to 50 lbs throughout the day Candidate must possess strong communication skills Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position. Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred Knowledge, Skills, and Abilities Knowledge of cable limitations to daily work (distance limitations, etc.) Able to read installation drawings (Visio drawings/spreadsheets). General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.). Basic understanding of Unix / Windows booting process and commands. Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Understand System Command Language (Unix, Windows). Able to lift heavy equipment/items. Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation. Able to work days/nights/weekends/holidays, if needed and/or required. Must be able to travel up to 20% of the time to support additional data center locations as needed. Additional Information This position reports to the Data Center IT Lead. All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position. Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more. Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Integrating the core values of respect, integrity, compassion, justice, and service, the Technology Support Specialist - Audio Visual is responsible for configuring, delivering, installing, and removing, maintaining and troubleshooting audio visual, computing, and communications hardware and software as required under the direction of the Lead Tech. The role combines both A/V and help desk responsibilities so the Technology Support Specialist - Audio Visual is also responsible for providing callers and visitors to the IT offices with first-level problem resolution and assistance with university technologies, as required under the direction of the lead tech. Other duties will include training end-users in the operation of technology assets, and documenting work, issues, and inventory. The position entails some flexibility to accommodate evening and weekend work. Essential Functions: * Respond to all requests for assistance with technology-related issues by providing remote and/or in-person support. * Plan, coordinate, and support the use of audio-visual technologies. * Plan, coordinate, and support live events using audio-visual technologies. * Manage and support videoconferencing systems. * Manage and support the university's campus cable television system. * Record, store, and distribute audio and video as required. * Receive, ship, transport, install, maintain, uninstall, and dispose of technology hardware. * Record requests for service in the IT ticketing system, and route requests to appropriate staff for follow-up * Install, maintain, and uninstall software both remote and in-person. * Troubleshoot and resolve technology hardware and software issues. * Identify recurring problems and recommend hardware/software/training corrective measures. * Provide one-on-one informal end-user training. * Assist in maintaining a support function reference library and local documentation. * Assist in maintaining records of technology assets, problems, and solutions. * Maintain confidentiality in all interactions with people and information. * Perform other related duties as assigned. Miscellaneous/secondary responsibilities that are sometimes involved in this job: * Assist in audio and video editing and post-production work. * Assist in Help Desk operations. * Install or remove low-voltage signal cabling. * Represent the department in professional committees and organizations. Qualifications: * Bachelor's degree or equivalent level of training and experience required. * Two years of audio-visual support and/or help desk experience required. * Strong software knowledge including Microsoft Windows and Microsoft Office required. * Ability to maintain confidentiality required. * Ability to work independently and in teams in a demand-based, service oriented setting required. * Excellent organizational, interpersonal and communication skills, fluency in both verbal and written English required. * A+/Net+ certification preferred. MUST BE US WORK AUTHORIZED

Job DescriptionAbout the Company Our client is a global leader in AI-focused cloud infrastructure, running some of the world’s most advanced and sustainable data centers. With a strong presence in both the US and Europe, they deliver large-scale GPU clusters and managed services for AI workloads, supporting everything from model training to deployment. The team combines the fast-moving culture of a startup with the resources and stability of a major tech company. The Mission Our client’s mission is to provide the backbone for AI innovation by delivering reliable, scalable, and sustainable cloud infrastructure. By combining cutting-edge technology with a commitment to operational excellence, they enable organizations worldwide to accelerate AI research and deployment. The Opportunity As an IT Datacenter Technician, you’ll be at the heart of operations, making sure servers, networking gear, and cabling are always up and running. Your work will directly support the infrastructure powering next-gen AI models and applications. You’ll be a go-to expert for troubleshooting, maintaining, and optimizing the hardware that keeps the data center humming. You’ll work closely with both internal teams and external contractors, and play a key role in launching a brand-new facility. This is a hands-on, onsite role based in Vineland, NJ, with an initial ramp-up period at the Kansas City data center (travel fully covered). What You'll Do · Diagnose and resolve server and network hardware issues to maximize uptime and performance · Install, upgrade, and decommission IT equipment, including servers, switches, and fiber optic cabling · Manage and maintain fiber optic connectivity and patch cords throughout the data center · Handle routine operational tasks, planned maintenance, and process RMAs (hardware returns) according to established procedures · Collaborate with other techs, engineers, and external vendors to solve technical challenges · Develop clear documentation for hardware configurations, troubleshooting steps, and maintenance routines · Participate in project planning, execution, and progress monitoring for ongoing and new initiatives · Ramp up with hands-on training in Kansas City, MO, then transition to Vineland, NJ once the new data center is live What You Bring · 3+ years of experience diagnosing and resolving server hardware issues in a data center or similar environment · Strong understanding of data center operations, including server and network equipment · Solid Linux command-line skills and experience working with enterprise-grade switches and fiber optic cables · Proficiency in Excel (pivot tables, formulas, graphs) for tracking and reporting · Ability and willingness to travel and participate in occasional on-call rotations · Proactive, responsible, and goal-oriented mindset · Valid Category B driver’s license · Project planning and documentation skills Key Success Drivers · Solve hardware issues fast and accurately · Keep detailed records and documentation · Work well with teammates and vendors · Stay current with new datacenter tech Why Join? · Competitive base salary: $75,000 - $90,000 per year (depending on experience) · 100% company-paid medical, dental, and vision coverage for you and your family · 401(k) plan with up to 4% company match and immediate vesting · Generous paid parental leave: 20 weeks for primary caregivers, 12 weeks for secondary · PTO: 18 business days in the first year of employment, with additional days earned up to a maximum of 21 days · Company-paid short-term, long-term, and life insurance · Work with some of the most powerful commercial supercomputers available · Contribute to energy-efficient, sustainable data centers that give back to the community · Enjoy the culture and innovation of a startup, with the backing of a global tech leader Interviewing Process · HR Screening · Level 1: Interview with the Lead IT Manager · Level 2: Interview with the Hiring Manager · Final: Team interview with leadership · Reference & Background Checks: Conducted after successful interviews · Job Offer: Provided to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $75K - $90K

Nakupuna Services is seeking a Helpdesk Support Specialist. The Helpdesk Support Specialist I provides Tier 1 help desk support for IT issues including identifying, tracking, assigning, resolving, and dispositioning tickets. This support may include both customers of the organization as well as internal requests for support. Responsibilities The following duties reflect management's definition of essential functions for this job but do not restrict the tasks that might be assigned. Management may assign additional duties and responsibilities at any time due to reasonable accommodation or other reasons: Operate as the initial point of contact for issues reported by users. Identify and triage issues across various operating systems, including computer imaging, profile creation, application installation, and hardware/software upgrades. Track printer maintenance, connectivity, and setup, as well as service tickets for installing printer toner cartridges and fuse kits. Maintain accountability by accurately tracking all mobility devices. Provide alternate Information Management Officer (IMO) support including, but not limited to, hardware and software requests; workstation and mobile device setup and support; Defense Enterprise Provisioning Online (DEPO) back up; email account support. Gather, respond to, resolve, or forward customer telecommunications requirements or problems. Maintain accountability of software licenses and life-cycle replacement documentation for software licenses, life-cycle replacement of end user devices to include computers, printers, laptops, scanners, and other hardware. Submit local service requests (LSRs), and installation RNEC helpdesk ticket requests as appropriate. Identify hardware components for any parts that are out of warranty. Coordinate closely with the Center and the installation RNEC telephone control officer (TCO) to ensure services proceed with minimal or no interruptions. Manage customer requests through the ticketing system by gathering information, conducting research, and communicating with customers. Convert Portal tickets to Remedy for escalations. Track, resolve issues, and provide feedback to complete the process. Qualifications Education and Experience: Bachelor's degree in IT, Computer Science, or related field 5+ years of technical support experience 2+ years in Tier 1 support role Required certifications including Security+ CE. Other certifications desired but not required, such as: SecurityX / CASP+ CCNP Security CISA FITSP-O GICSP SSCP Clearance Requirements: Active TS/SCI security clearance required. Must be a U.S. citizen. Location: Lakehurst, New Jersey Physical Requirements: The ideal candidate must at a minimum, be able to meet the following physical requirements of the job with or without a reasonable accommodation: Ability to perform repetitive motions with the hands, wrists, and fingers. Ability to engage in and follow audible communications in emergencies. Ability to sit for prolonged periods at a desk and work on a computer. The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $65,000.00 to $83,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.

About the Role Culmen International is hiring a Personal Computer Support Technician (Journeyman) to provide support for the Research Directorate at the Naval Air Warfare Center Aircraft Division and will be onsite in Lakehurst, NJ. The Naval Air Warfare Center Aircraft Division (NAWCAD) Lakehurst (LKE) Mission Operations & Integration (MO&I) Department. NAWCAD LKE is the lead activity responsible for Navy Aircraft Platform Support Equipment (SE), Aircraft Launch Recovery Equipment (ALRE), and provides support to additional Joint Service, Foreign Military Sales (FMS), and Department of Defense (DoD) programs. The successful execution of these efforts results in logistics, engineering, and cyber work products for each aircraft and associated support systems. This is for future openings and positions may not be immediately available. What You'll Do in Your New Role Provide technical support for computer systems Troubleshoot hardware and software issues Install and configure software's applications and peripherals Assist users with system setup and maintenance Must have strong problem solving skills Must have knowledge of various operating systems Must have excellent communication skills Required Qualifications 3+ years computer support experience 2+ years experience in fault detection, isolation, and correction of computer systems and individual peripheral devices High School or General Equivalency Diploma (GED) Active Secret Clearance Desired Qualifications Bachelor's Degree About the Company Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments. Exceptional Medical/Dental/Vision coverage with 100% of the premiums paid by the company for all eligible employees and their eligible dependents (including same or opposite sex domestic partners) 401k - Vested immediately and 4% match Life insurance and disability paid by the company AFLAC Available Opportunities for Training and Continuing Education 12 Paid Holidays To learn more about Culmen International, please visit ************** At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide. TALENT PIPELINE - Qualified applicants will be contacted as soon as funding for this position is secured!

We are a consulting company that partners with industry leaders in the telecommunications field, utilizing our personalized sales and marketing strategies to drive their goals and growth. We're seeking an energetic Client Services Trainee to join our team and work directly with consumers, delivering exceptional results while enjoying hands-on training, a supportive team atmosphere, and the chance to set forth realistic goals that we will ensure are all met! As a Client Services Trainee, you'll be at the core of our business, managing sales and marketing campaigns with a focus on creativity, efficiency, and excellence. If you are someone who can thrive and is looking for direct consumer interactions, team-building opportunities, and taking on new challenges, join our Client Services Trainee team now! Key Responsibilities of a Client Services Trainee: Engage with prospective customers in a friendly and informative manner to create a positive brand impression Represent the brand professionally and enthusiastically in all sales and customer service interactions Distribute sales & marketing materials such as pamphlets, package quotes, and surveys Display thorough product knowledge when responding to customer inquiries Gather customer feedback to provide valuable insight to the marketing, sales, and management team for areas of improvement Build and maintain strong relationships with customers, clients, and the Client Services Trainee team Ensure the brand is represented in a manner that aligns with company values Assist in the development of junior Client Services Trainees by monitoring their sales performance and customer service metrics Qualifications of a Client Services Trainee: Experience in customer service, as a Client Services Trainee, in sales, and/or brand advocacy is preferred Outgoing & energetic personality, and a passion for interacting with people Ability to work in both collaborative and independent settings effectively Professional attitude, able to work with diverse groups of people Ambitious, goal-oriented, looking to grow with a company over time Flexibility to work weekends and evenings as needed #LI-OnSite

Job Title: IT Technician (Polaris, Sierra, Koha) Duration: 6 Months (Tentative) "Familiarity with Library Management Systems (e.g., Polaris, Sierra, Koha)" Summary: A public-sector organization is seeking a Tier II IT Technician to provide advanced technical support across a network of library branches, with a primary focus on one key location. The technician will work closely with staff to troubleshoot and resolve IT issues, maintain essential systems, document processes, and ensure reliable technology services for both employees and patrons. Key Responsibilities: Technical Support: Deliver Tier II-level troubleshooting for IT systems including workstations, printers, servers, public computers, Wi-Fi, and specialized software. Problem Diagnosis and Resolution: Quickly identify and resolve technical issues, especially recurring problems such as print release station errors (e.g., payment-to-print boxes causing distorted output). Print Management Support: Maintain and repair print release stations to ensure smooth payment processing and print functionality. Documentation: Develop and maintain detailed documentation for system configurations, procedures, and troubleshooting steps. Field Support: Provide onsite support across multiple branch locations within the county. System Maintenance: Conduct software updates, patches, reimaging, and ongoing system upkeep for public and staff devices. Communication: Work collaboratively with administration and IT leadership to prioritize issues, report progress, and recommend improvements. Required Qualifications: 3+ years of Tier II IT support experience in public, educational, or library environments. Proficiency in diagnosing hardware, software, networking, and peripheral issues, particularly print systems. Hands-on experience with print release technologies and resolving integration problems between payment and print output. Strong knowledge of Windows OS, Microsoft Office Suite, basic networking (TCP/IP, Wi-Fi), and user access controls. Excellent documentation skills with the ability to create clear and detailed IT guides. Effective communication and customer service skills for supporting non-technical users. Ability to work independently and manage requests across multiple locations. Valid driver's license and ability to travel within the county. Preferred Qualifications: Experience supporting IT systems in libraries, schools, or government agencies. Familiarity with Library Management Systems (e.g., Polaris, Sierra, Koha). Experience with public computing environments and self-service kiosks.

Come join our team! Reveille provides a full benefits package include medical/dental/vision, FSA, paid time off, commuting reimbursement, 401K / matching, Wellness subsidies, LTD/STD/AD&D insurance, and salary + incentive (bonus) compensation. We're a team of strategically-minded consultants who focus on prioritizing a work-life balance. Reveille Group is a strategic advisory consulting firm that supports federal agency clients. We are focused on providing our diverse clients with innovative solutions including technical analysis and development. We are looking to bring on an integral team member to provide support for an existing project. You will function as an IT Helpdesk Support Specialist for a region based out of Philadelphia, PA. This is an on-site role, and we support commuting reimbursement. Role Description The US Department of Housing and Urban Development - Office of the Chief Information Officer supports critical system infrastructure and functionality to provide customer support and mission execution. Our team needs an all star hands-on IT Helpdesk Support Specialist ready to work together to provide Tier 1 troubleshooting, onsite and virtual login support. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications. Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities. Develops training materials and procedures, and/or trains users in the proper use of hardware and software. Provide technical support to the HUD Regional Office as well as the field offices within the region and provide hands support for other organizations on the EUS program. Onsite support is provided at the Philadelphia Regional Office, which is also a Home Ownership Center (HOC) office and remote support for users located at other field offices within the region. Technical support consist of prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues. Responsible for ensuring systems have latest image and systems are receiving currently deployed software patches/updates. Work directly with HUD Information Technology Directors and local HUD IT offices. Provide support for projects such as Tech Refresh, Domain Consolidation, and Server migration with activities ranging from performing installs/upgrades (software and/or hardware) to providing additional end-user training. There is day-to-day communication with the HUD Region 9 IT Director. Required Skills Ensure system compliance with Agency existing and new initiatives as they occur. Support efforts to bridge gaps between business needs and technical solutions. Develop frameworks and or support the creation of job aids and/or work instructions to support transfer of knowledge among team members. Coordinate, document meeting outputs and action items, and track ongoing activities or actions for the Integrated Product Team (IPT) and other work streams as requested. Qualifications Required Skills and Experience 10+ years experience as supporting helpdesk responsibilities Active Public Trust Clearance US Citizen Ability to commute onsite to downtown Philadelphia on a daily basis Experience creating standard operating procedures and updating process documentation Proficient with all Microsoft Suite, Microsoft TEAMS, One Drive (cloud storage), ServiceNow (ticketing), Windows Updates, Internet/Wifi setup, desktop setup (monitor, docking station, keyboard, mouse, etc.), machine re-imaging Strong oral and written communication skills with the ability to tailor your messaging to technical and non-technical audiences Proficient to handle multi-tasking and ability to prioritize (teams) tasks independently based on Organizations priorities Patient communicator with users who may not have technical expertise Detail-oriented Good with people Organized While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. Furthermore, all duties and responsibilities are essential job duties and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise.

Title: Helpdesk Technician Department: Information Technology Reports to: Helpdesk Manager Summary: The Helpdesk Technician is part of a team that is responsible for providing phone, in person and remote support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia. This position will serve as the first contact for those who need technical assistance and is also responsible for performing troubleshooting, diagnosing and resolving hardware and/or software issues. Essential Functions: Active Directory work to create and maintain new users. Basic administration of Windows Basic administration of Office 365. Basic Phone administration for adds, moves and changes. Works with outsourced network printer support vendor to maintain network printers. Identifies, researches, and resolves basic PC and phone-related technical problems. Responds to helpdesk requests for technical support. Tracks and monitors technical problems to ensure a timely resolution. Keeps electronic logs/documentation of work. Facilitates office moves for PC equipment. Complete assigned projects. Education/Experience: Bachelor's degree and one year work experience, or equivalent combination of education/training and experience. IT certification for RedHat, Cisco or Microsoft and any experience with Cisco Call Manager (UCCM) and Contact Center (UCCX) phone systems a plus. Knowledge/Skills/Abilities: System administration Knowledge of Windows operating system. General understanding of client/server applications. Desktop administration and Help Desk Knowledge of current Windows Desktop and Server Products Knowledge of current Microsoft Office/365 products. Strong customer services and problem resolution skills. General Strong interpersonal skills. High degree of organization. Able to work as part of a team. Working Conditions/Physical Demands: Employee should be able to lift computer equipment. The employee may be required to perform the essential functions of the job during evening and/or weekend hours. Employee will be required to be on-call for weekend and weeknights.

Job Title - IT Coordinator The IT Coordinator will report to the Head of School/Principal/CEO and will The IT Technician is responsible for maintaining the school's technology infrastructure, providing technical support, and ensuring the efficient operation of IT systems across departments. This role includes troubleshooting hardware and software issues, managing networks, installing and configuring IT systems, and supporting end-users. The IT Technician will also play a key role in implementing IT protocols and best practices to enhance school operations. Key Responsibilities:Technical Support & Troubleshooting: Provide first-line technical support to teachers, staff, and students. Diagnose and resolve hardware, software, and network issues efficiently. Act as a liaison between end users and higher-level IT support. Provide training and technical assistance on IT systems and networks. Hardware & Network Maintenance: Install, configure, and maintain IT equipment, including computers, printers, network cards, and other devices. Assist in managing and troubleshooting network infrastructure, including TCP/IP, LAN/WAN configurations, and Wi-Fi networks. Monitor system and network performance, ensuring minimal downtime. Perform system troubleshooting, repairs, and data restoration. Conduct routine maintenance activities such as backups and security updates. Maintain software licenses and upgrade schedules as required. IT Strategy & Implementation: Institute protocols for the use of IT across school departments and projects. Provide recommendations on the most suitable IT solutions for the school's needs. Collaborate with other professionals to ensure IT standards and functionality are maintained. Support the organization in various capacities as needed. Security & Compliance: Ensure cybersecurity measures are in place, including antivirus updates and data protection policies. Monitor and enforce IT security protocols to protect school data and systems. Support compliance with school IT policies, NJDOE fingerprinting requirements, and industry best practices. Other Duties: Assist in setting up IT equipment for school events, meetings, and presentations. Support the philosophy and vision of The Newgrange School. Perform related duties as assigned by the IT Manager or Administration. Requirements Job Requirements: Experience in network management and help desk support is desired. Strong knowledge of IT systems, applications, and troubleshooting techniques. Understanding of TCP/IP protocols and LAN/WAN configuration. Ability to troubleshoot and repair hardware/software issues. Excellent communication, interpersonal, and organizational skills. Pays high attention to detail and has the ability to multitask effectively. Education in Information Technology, Computer Science, or a related field is preferred. IT certifications (e.g., CompTIA A+, Network+, Google IT Support) are a plus. NJDOE Fingerprints are required. Dedicated to Building a Diverse, Equitable, and Inclusive Workplace: We are an Equal Opportunity Employer welcoming all individuals to apply. Salary Description $43,000 - $53,000 Annually

Not sure what you want to do with your life yet? We get it We know trying to figure out what you want to do can be stressful and confusing. Maybe you're thinking of going into a trade, maybe college, or maybe your just looking for something new. Whatever it is, we want to help you get there and help you make the best decision for you. You might be asking why would a company advertise helping find a career path that may not be with that same company. Well, we are in the business of helping others and believe when done right, it comes full circle.That being said, our entire company from managers to VPs have started as entry level and built their careers with us. We also have many employees who have gone other directions such as college or a trade and we just as proud as the reference we get to right for them as the our homegrown staff who has risen through the ranks. Learn new skills and see what you like the most: Technical Training , Sales & Negotiating, Customer Service, Team Leadership & Managerial, Financial Profitability & Budgeting, & more Job description At Junk Rescue, our team of heroes provide unmatched services for local neighbors with a stress and hassle-free option to remove or donate unwanted items from their homes and/or offices. The biggest difference between this job and any other entry level labor job is that you're not just another body to do the grunt work. Yes, part of your job is physically removing items but you actually run the entire route like your own small business. You will learn & handle the customer service, the strategy, the sales, the marketing, the technical skills, etc... with training and support being a phone call away as needed of course. Pay Rates (Top Performers earning $20 /hr +++ after all incentives ) Labor Only - Starting @ $15.50 / hr (plus tips and monthly Bonuses) Drivers - Starting @ $16 / hr. plus incentives (plus tips and monthly Bonuses) Route Leader - Starting @ $17 / hr. (plus tips, monthly bonuses, and profit share) Additional Perks: PT or 4 Day Work week available ( 8 -12 hr shifts) Flexible Schedules / Overtime available Fast paced Days, No Day ever the same Personal Development & Rapid Advancement Opportunities Discover cool items you find on jobs to keep if not marked for donation Qualifications & Requirements: Physically capable of lifting 50lbs+ repeatedly Driver's License and ability to pass a DOT medical screening (this is equivalent to a standard physical) Previous general labor, customer service, sales or driving experience a plus! Do NOT Apply If: You Don’t Take Pride in Your Work You Don’t Want to Learn & Invest in Yourself You are Just Looking for a Paycheck You Smoke Weed Before/During Working Hours