Technical Support Technician Jobs in Grain Valley, MO

Reports to Help Desk Manager / Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * MS Teams Room * Klik Boxes * Projector/TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows Operating systems * Window 10 through Windows 11 * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Shared office environment * No more than twenty (20) hours per week PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Bending at waist, sitting, kneeling, climbing, walking, crouching as job may require * Occasionally required to stand for extended periods of time. * Must be able to reach with arms and work with hand above head * Must be able to work in tight spaces * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation

Job Details North Kansas City, MO Full Time DayDescription Make Tech Work for People - Join Tnemec's Frontline IT Team! Are you the kind of person who gets excited about solving problems, helping others, and making tech feel less intimidating? Do you thrive on fast-paced days, learning new systems, and being the go-to tech guru when something just won't work? If so, you might be the Help Desk Hero we're looking for! At Tnemec Company, Inc., we know that behind every successful team is great technology and even better people to support it. Our Help Desk Technician plays a vital role in making sure our systems, tools, and team members stay connected and productive across all locations. 🧠 What You'll Do As the Tier-1 first-line support, you'll be the friendly face (and voice) behind our IT support system, responding to issues both in person and remotely. You'll help our internal users navigate everything from login issues to hardware hiccups and have a hand in keeping our systems running smoothly behind the scenes. Here's what your days may include: Serving as the first point of contact for IT support via our ticketing system, Zendesk Triage incoming tickets, routing app and technical issues to the right fix agents Using remote support tools, phone, or in-person communication to resolve problems Thoroughly documenting issues, root causes, resolutions, and follow-ups Working with the IT team to optimize support processes, aiming for first-contact resolution and reduced ticket volume Analyzing help desk trends and crafting strategies to improve service quality Escalating unresolved issues when needed and driving tickets to closure 💻 What You'll Support Your support scope includes, but definitely isn't limited to: Windows & Mac (small volume) endpoints Basic Windows Server troubleshooting Hardware/software diagnostics and repairs File and print services Active Directory management and user account issues Password resets, login issues, and MFA Microsoft 365 (Outlook, Office, OneDrive) support VPN, RDP, and Citrix remote access issues Printer/scanner/peripheral troubleshooting Endpoint security with Sophos Email filtering with Mimecast Remote support tools & technologies You'll also handle: New user and computer setups Hardware returns and shipments IT asset management and tracking Collecting feedback from users to improve IT service Suggesting smarter, better support procedures 🤝 Who You'll Work With Internal Users: From every department, our people are your people External Agency Office Staff & Representatives: Providing support that keeps business moving ⚠️ Safety First All Tnemec employees receive thorough training in safety, hazard awareness, and environmental precautions relevant to their roles and worksites. 🌟 Why Join Tnemec? Because this is more than a help desk role, you're the bridge between people and technology. At Tnemec, you'll gain hands-on experience, be part of a collaborative IT team, and contribute to a company that values innovation, support, and continuous improvement. 📩 Apply now and bring your tech skills, and your people skills, to a team where they'll really make an impact! Qualifications ✅ What You'll Bring Proven experience in a help desk or IT support role Excellent communication and customer service skills. You're calm, clear, and helpful under pressure Strong organizational skills and attention to detail Ability to work independently and as part of a collaborative team Patience and empathy to deal with a range of tech users Experience with: Windows desktop and hardware troubleshooting Device management tools like Microsoft Intune Process improvement and documentation Windows Server basics (a plus, not required) 🎓 Education & Certifications One to two years of technical training or equivalent hands-on experience CompTIA A+ certification is a bonus, but not required

Serco is seeking a Principal Technical Support Team Analyst to join our dynamic team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Fort Leavenworth, Kansas. This is an excellent opportunity to work alongside a team of dedicated professionals committed to enhancing military operational readiness. In this role, you will: * Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). * Train and provide technical support to establish command post networks and tactical communications equipment. * Install, operate, integrate, troubleshoot communications, configure applications, establish network addresses and connections, perform routine maintenance, and implement upgrades and security updates. * Provide technical support at the Mission Training Complex (MTC) or at the Training Unit Commander (TUC) point of need. Qualifications Qualifications * Bachelor's degree with a minimum of 9 years of experience with military training and training support, or Master's degree with a minimum of 7 years of experience. * Must possess an active U.S. Department of Defense (DoD) Secret security clearance. * Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training. * Strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE, and Joint Battle Command - Platform (JBC-P). * Working knowledge of simulation systems such as the Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS). * Possess IAT Level II certification. * Must be able to travel as needed (up to 25% of the time). * Must be able to work on-site at Fort Leavenworth, Kansas. To be successful in this role, you will have: * Strong leadership and mentoring capabilities. * Excellent technical, analytical, and troubleshooting skills. * Ability to work independently and collaboratively in a high-paced environment. * Strong organizational and communication skills to coordinate with a diverse technical and training audience. Additional desired experience and skills: * Digital Master Gunner qualification. * Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back (************ )or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE : Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************

PRIMARY RESPONSIBLILITES: * Process internal user support tickets and provides resolutions * Provide in-person and remote computer desktop support in accordance with established policies and procedures * Create records of daily data communication transactions, issues and remedial actions taken or installation activities * Lead hardware repairs with the appropriate vendors * Assist with Desktop & Server updates, application patching and configurations * Assist with firewall configuration and upkeep * Assist with LAN hardware configuration and upkeep * Assist with security camera system configuration and upkeep * Assist with Wi-Fi system configuration and upkeep * Lead New Hire and Termination processing * Manage Microsoft Intune and MDM platform(s) * On-Call support duty is required Bluebird is an equal opportunity employer. ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com. Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of an IT Support Specialist to be a part of a collaborative team. This is a full time, benefit eligible position. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture. ABOUT THE POSITION: The IT Support Specialist is responsible for the daily support of user endpoints, desk phones, cellphones, phone apps for business users, windows and linux servers, camera systems, firewall, LAN, WiFi, network management systems and other similar duties in an innovative IT environment. This is a full-time, benefit eligible position located in our Kansas City, Missouri office. EDUCATION AND EXPERIENCE: * High School Diploma or equivalent required * COMPTIA A+ or Network+ certification preferred * AWS Certified Cloud Practitioner certification strongly preferred * JIRA Ticketing and project management tools * Desktop support or other related experience * Understanding of VMWARE and virtualized server systems * Familiar with printer hardware * Comprehensive knowledge of Office 365 and Azure environments including InTune, Defender, Entra ID, etc. * Group Policy, Active Directory knowledge and practice * Cisco Routers and Switch configuration * Fortinet Firewall configuration * Cyber security experience - training, best practices, secure operations SKILLS AND ABILITIES: * Strong verbal communication and documentation skills * Self-motivation and the ability to make sound decisions * Ability to multi-task and maintain composure in a demanding work environment * Ability to quickly write reports, user instructions, and procedure manuals

- 2+ years of experience supporting workstation, printer, and other endpoint hardware - Experience supporting MS Office 365 applications, including MS Teams - Professional experience using ServiceNow for a ticketing system - Experience working directly (in person) with business stakeholders We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

Traders Insurance is a privately owned, Midwest company providing insurance services since 1976. Based in Kansas City, Missouri, Traders Insurance currently provides services to customers in Arkansas, Indiana, Kansas, Oklahoma, and Missouri. After 45 years, Traders Insurance is still growing and evolving as a company seeking to make a difference while serving people with purpose, dignity, and respect. We are recruiting like-minded, talented, and passionate candidates who are empowered, heard, and want to make an impact as part of our exceptional group with the common goal of serving our customers. This Helpdesk Support I position installs, troubleshoots, and repairs computers, hardware, and peripherals for office and remote users. Successful candidates will perform new and replacement PC setups for employees and other IT tasks to support business operations. Must be customer service-focused and responsive to questions and requests in a fast-paced and ever-changing environment. Successful candidates will also maintain an inventory and log activity. They will work under direct supervision, reporting to the Director of Information Technology. Candidates must be proficient in Windows, Microsoft Office, Microsoft 365, and other Microsoft products and should be able to demonstrate generalized proficiency in other computer-related disciplines. Typically requires 0-3 years of related experience. Responsibilities Responding to queries via chat, email, or phone in language the client can understand Deploying PCs and installing hardware to meet client needs Providing technical assistance for a variety of clients Diagnosing computer-related issues Resolving computer-related problems Remotely assist clients to address hardware or software issues Following up with customers to ensure full resolution of issues Assist and train other staff members on applications and offerings from the IT Department Writing, editing, and revising documentation and manuals for software and hardware Able to maintain an inventory and log activity. Qualifications Must be customer-oriented with excellent verbal skills Must be proficient in Windows, Microsoft Office, Microsoft 365, and other Microsoft products Proficiency with mobile computing is a plus Able to demonstrate generalized proficiency in other computer-related disciplines Compensation is commensurate with experience. Traders employees also benefit from: Group Medical/Dental/Vision Employee and Dependent Life Insurance Paid Time Off 401K Plan Training and Career Development Opportunities for Advancement Traders Insurance is an Equal Opportunity Employer.

Traders Insurance is a privately owned, Midwest company providing insurance services since 1976. Based in Kansas City, Missouri, Traders Insurance currently provides services to customers in Arkansas, Indiana, Kansas, Oklahoma, and Missouri. After 45 years, Traders Insurance is still growing and evolving as a company seeking to make a difference while serving people with purpose, dignity, and respect. We are recruiting like-minded, talented, and passionate candidates who are empowered, heard, and want to make an impact as part of our exceptional group with the common goal of serving our customers. This Helpdesk Support I position installs, troubleshoots, and repairs computers, hardware, and peripherals for office and remote users. Successful candidates will perform new and replacement PC setups for employees and other IT tasks to support business operations. Must be customer service-focused and responsive to questions and requests in a fast-paced and ever-changing environment. Successful candidates will also maintain an inventory and log activity. They will work under direct supervision, reporting to the Director of Information Technology. Candidates must be proficient in Windows, Microsoft Office, Microsoft 365, and other Microsoft products and should be able to demonstrate generalized proficiency in other computer-related disciplines. Typically requires 0-3 years of related experience. Responsibilities Responding to queries via chat, email, or phone in language the client can understand Deploying PCs and installing hardware to meet client needs Providing technical assistance for a variety of clients Diagnosing computer-related issues Resolving computer-related problems Remotely assist clients to address hardware or software issues Following up with customers to ensure full resolution of issues Assist and train other staff members on applications and offerings from the IT Department Writing, editing, and revising documentation and manuals for software and hardware Able to maintain an inventory and log activity. Qualifications Must be customer-oriented with excellent verbal skills Must be proficient in Windows, Microsoft Office, Microsoft 365, and other Microsoft products Proficiency with mobile computing is a plus Able to demonstrate generalized proficiency in other computer-related disciplines Compensation is commensurate with experience. Traders employees also benefit from: Group Medical/Dental/Vision Employee and Dependent Life Insurance Paid Time Off 401K Plan Training and Career Development Opportunities for Advancement Traders Insurance is an Equal Opportunity Employer.

Job Title Tech Support Specialist Business Function Information Technology Branch Name Murphy-Hoffman Company Date 05-27-2025 Address 4501 College Blvd City Leawood State KS Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Technical Support Specialist I. The Technical Support Specialist I is to provide day to day operations and technical support to all users of the MHC systems. * Provides initial support and assistance to all users of PCs, PC Networks and related peripheral devices. This includes the support of "approved" PC software applications. * Provides initial support to users of vendor applications; analyzes problems and contacts vendors for support if necessary. Responsible for making sure that vendor system application problems are resolved in a timely manner. * Responsible for referring support issues to the Technical Support Specialist II or System Engineer when appropriate. * Makes certain that each user receives timely and adequate support. * Responsible for the setup & configuration of PC's, printers and other peripherals. * Responsible for the setup & configuration of approved software. * Responsible for making sure that each call for support is properly documented using the MHC Help Desk System. * Responsible for managing projects and meeting deadlines using best judgment to achieve goals. Projects to be assigned by management. * Work in a rotation with other employees for after-hours technical support of end users. Responsible to ensure all emergency items are resolved in a timely manner. Using other resources when necessary. * Performs all other duties as assigned by supervisor. Qualifications * Excellent oral and written communication skills. * Excellent project management skills. * Excellent Windows and Microsoft Office Skills. * Should possess A+ or greater IT certification or degree * Demonstrated understanding and technical proficiency with Windows Server, Active Directory, and Current Windows Environments Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

Grain Valley Schools is currently seeking applicants for a Field Technician in our Technology Department. This position is critical for supporting and maintaining the district's hardware and software. Essential Duties and Responsibilities: * Diagnose equipment failures or software-related issues with PC and Mac computers, iPads, Chromebooks, printing, and instructional media equipment. * Identify needed repairs and ensure equipment is in proper working order. * Provide remote and in-person troubleshooting & technical assistance to district staff and students. * Install and maintain computer systems and peripherals within district guidelines. * Maintain documents, files, and records (e.g., work order logs, inventory, etc.). * Provide ongoing support by tutoring district staff on various software applications and hardware operations (e.g., e-mail, productivity applications, etc.). * Collaborate with team members on projects such as computer lab refreshes, network hardware refreshes, or server upgrades. * Attend meetings, workshops, and training to increase the job knowledge required to perform ever-changing job functions. * Perform other related duties as assigned. Required Knowledge, Skills, and Abilities: * One to three years of computer service experience is required. * Working knowledge of various computer systems, such as Windows, mac OS, & Chrome OS. * Ability to organize and prioritize multiple projects simultaneously. * Knowledge of computer installation, maintenance, and software support to perform computer troubleshooting. * Ability to work as part of a team; be dependable, reliable, and flexible. * Must have strong customer service skills. * Ability to work with others with lesser technical skills to resolve questions and issues. * Ability to be organized, set priorities, and work effectively under pressure, performing individual projects and routine matters with minimal direction from a supervisor. * Ability to learn new systems and concepts as the district continues to expand technology. * Ability to keep accurate records, files, and reports. Salry Range Based On Experience: $23.00 to $25.25 Apply at ****************************** You are navigating off of REAP site to the district's posting. OK

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. Office of Information Technology Services About the Position: * Who can apply: Anyone * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Regular/Temporary: Regular * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes Compensation: * Annual Salary/Hourly Rate: $20.13 - $26.23/hour Note: Salary can vary depending upon education, experience, or qualifications Position Summary: We are seeking an experienced IT Support Analyst to join our Chief Experience Officer (CXO) team. The Analyst will provide a wide range of technical support to end-users across multiple agencies, each with its own technology needs and operational requirements. The role involves troubleshooting and resolving issues related to agency-supported devices, user accounts, software installations, connectivity, and more. The Analyst will be responsible for both remote and onsite support, ensuring optimal performance and user satisfaction. Key Responsibilities: * Provide day-to-day technical support for a variety of hardware and software systems. * Troubleshoot and resolve issues with agency-supported devices, including desktops, laptops, printers, and mobile devices. * Manage user account creation, configuration, and setup. * Support on-premises and remote connectivity to OITS-managed resources. * Maintain and update printers hosted on print servers and support peripheral devices. * Assist with software installations, device replacements, and deployments. * Address problems related to MS Office, DHCP, and device security. * Create and maintain agency-specific documentation for application support and business processes. * Respond to and diagnose problems through user discussions, including troubleshooting, fault rectification, and problem escalation. * Provide effective and timely resolution of user problems, queries, or complaints. * Evaluate and recommend hardware and software upgrades or improvements to IT infrastructure. * Acquire, install, configure, and maintain office IT technology, including multi-user computers, peripherals, audio/video equipment, and LAN components. * Analyze and evaluate technology products for affordability, compatibility, and ease of use/support. * Ensure uptime, performance, resource availability, and security of PCs within budget and operational guidelines. * Plan for and respond to service outages and other technical issues. * Automate routine tasks using scripting and develop basic programs to enhance technology systems. Education: * High School Diploma/GED or completion of a technical school program in information technology or a relevant field. Experience: * Minimum 1 year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices. * Strong understanding of computer hardware, software, and operating systems. * Ability to work independently and collaboratively as part of a team. Preferred Qualifications: * Experience providing basic training and guidance to end-users on IT systems and software usage. * Ability to document support activities, solutions, and procedures for knowledge base articles. * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. * Advanced technical support experience and guidance to team members. Technical Skills: * Strong communication and customer service skills with the ability to explain technical concepts to non-technical users. * Proficiency in problem-solving with a keen attention to detail. Preferred Technical Skills: * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. Certifications: * Preferred vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent. * Preferred vendor-specific certifications such as Microsoft certifications. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Employee discounts with the STAR Program * Retirement and deferred compensation programs * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information… Recruiter Contact Information: * Name: Brenda Cripps * Email: OITS_****************** * Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. * Inside your Job Application upload these documents: Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." Job Application Process * First Sign in or register as a New User * Complete or update your contact information on the: * Careers - My Contact Information page * NOTE: This information is included on all your job applications * Upload required documents listed above for the Careers> My Job Applications page * NOTE: This information is included on all your job applications * Start your draft job application, upload other required documents, and submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. __________________________________________________________________________ How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration (ks.gov) __________________________________________________________________________ Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.

div class="external Posting" pb Join the industry leader to design the next generation of breakthroughs. br/ Innovate to solve the world's most important challenges. br/ /bbr/ Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. br/ br/ In Kansas City, Honeywell Federal Manufacturing amp; Technologies (FMamp;T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FMamp;T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. /p divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bSummary/b/h2 /divdivp Summary: This position is responsible for collaborating with senior network personnel to provide network infrastructure that is available, stable, and secure. This includes the evaluation, design, selection, purchase, installation, configuration, and maintenance of network systems, hardware, and software. This position is responsible for leading small projects for network design, development, integration, and/or enhancement. Networks consist of LAN, WAN, WLAN, VoIP, and associated communications systems. /p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bDuties and Responsibilities/b/h2 /divdivul li Configure, manage, and monitor daily network operations to maintain and increase network effectiveness. /li li Participate in incident management, asset management, change management, and continuous improvement of network systems. /li li Work with cyber security to maintain and monitor system security measures as well as assisting with computer security plans and documentation. /li li Identify and help resolve issues proactively before they become critical. /li li Remain aware of advances and current thinking in areas of responsibility and identify ways to apply latest technologies for improvement to network effectiveness. /li li Partners with Sr. Network Analyst to evaluate and recommend networking processes, tools, and/or software to be used in satisfying business and IT operational needs. /li li Utilize established processes for leading the planning and execution of small infrastructure projects. /li li Coordinate work with project delivery organization to support the successful completion of projects. /li li Create and/or update network systems and cable plant documentation in various systems per established processes and standards. /li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bYou Must Have/b/h2 /divdivul li Bachelors degree in the field of Information Systems, Computer Science, Computer Engineering, Engineering or Physical Science with a minimum of 24 semester hours of computer related courses or two additional years of equivalent work experience in lieu of a Bachelor's degree. /li li Two or more years of networking administration experience. /li li Ability to travel as determined by the needs of the business. /li li Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business. /li li Regular and reliable attendance is an essential function of this job. /li li United States Citizenship. /li li Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations). /li /ul pFMT2021/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bWe Value/b/h2 /divdivul li Demonstrated experience with network management troubleshooting, and monitoring tools. /li li Demonstrated experience with and understanding of cyber security concepts. /li li Basic knowledge of scripting in the support of automating services and infrastructure maintenance. /li li Basic knowledge of SDN concepts. /li /ul /div/div/div pem This job description/job posting is not all inclusive and other duties may be assigned. /em /p p /p pHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status./p pb If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at a href="mailto:**********************"**********************/a./b/p pTo learn more about our benefits and culture follow the link below:br/ a href="*********************************************************************************************************** pb Additional Information:/b/p ul lib Job ID:/b 2797/li lib Category:/b Information Technology/li lib Level of Experience:/b /li lib Posting Location/b: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147/li lib Remote Eligibility:/b Hybrid/li lib Travel Required:/b 0-10%/li lib Approved Work States:/b MO/li lib Hourly/Salary: /bSalary/li /ul /div

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pAre you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!/pp Daily Responsibilities: /pp• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. /pp• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. /pp• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. /pp• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. /pp• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). /ppbr//p/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"p• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree/pp• Microsoft Certified Windows 7, Configuring (70-680)/ppspan• Experience in a Call Center or Service Desk Environment- Required/spanbr//pp• High School Diploma/ppbr//p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAre you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!/pp If you are interested, reach out to me at 407-434-0381. /ppi The greatest compliment to our business is a referral. span If you know of someone looking for a new opportunity, /spanspanplease pass along my contact information!/span/i/ppbr//pp/p/div/section/div

div class="job-description-container" div class="trix-content" div class="trix-content" div strong About Us:br//strongbr/ /div div strong NestPay/strong is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer support and professional on-site installations. We are looking for a strong Bilingual Technical Support Installation Representative/strong to join our team and provide top-tier assistance to our customers in strong English amp; Spanish/strong./div divbr//div div strong Job Summary:br//strongbr/ /div div As a strong Bilingual Technical Support amp; Field Installation Representative/strong, you will be responsible for providing both remote technical support and on-site installation of our products. You will troubleshoot technical issues, assist customers in resolving problems, and travel to customer locations for installation and maintenance.br/br/ /div div strong Key Responsibilities:br//strongbr/ /div div em Technical Support:br//embr/ /div ul li Respond to customer inquiries in strong English and Spanish/strong via phone, email, and chat./li li Diagnose and resolve hardware, software, and network issues./li li Guide customers through troubleshooting steps and provide clear technical solutions./li li Escalate complex issues to senior support teams when necessary./li li Maintain accurate records of customer interactions and solutions./li /ul div em Field Installation:br//embr/ /div ul li Travel to customer locations for product installations, maintenance, and troubleshooting./li li Set up and configure hardware, software, and networking components./li li Conduct system testing to ensure proper functionality./li li Provide on-site customer training and support./li li Ensure all installations meet company standards and customer requirements./li /ul div strong Requirements:br//strongbr/ /div ul listrong Fluent in English and Spanish (written and spoken)./strong/li li Experience in technical support, IT helpdesk, or field service installation preferred./li li Strong problem-solving and troubleshooting skills./li li Ability to read and interpret technical manuals and schematics./li li Comfortable working with tools and equipment for hardware installation./li li Ability to lift and transport equipment as needed./li li Proficiency in networking, system configuration, and troubleshooting./li li Willingness to travel for on-site installations (valid driver's license required)./li li Availability to work flexible hours, including evenings and weekends, if needed./li li Must be willing to travel 100% of the time/li /ul div strong What We Offer:br//strongbr/ /div ul li strong Competitive salary/strong and travel reimbursement./li li strong Comprehensive training/strong on our products and services./li li strong Career growth opportunities/strong in a dynamic and supportive environment./li li strong Flexible work options/strong (Office + remote support + field travel)./li li strong Health benefits, paid time off, and other perks/strong./li /ul divbr//div div Join us and be part of a team that delivers exceptional service and solutions!/div /div /div div class="job-compensation" Compensation: $46,000.00 - $50,000.00 per year /div br/br/br/ div class="account_description" h1About Us/h1divstrongEfficient and Simple Payment Processing for Small Businessesbr//strongbr//divdiv NestPay is revolutionising the payments industry by providing credit card processing solutions that focus on an impressive and simple payment solution. We are dedicated to offering valuable customer support and simple merchant services. NestPay uplifts small and medium-sized businesses and helps them achieve their long-term business goals. We are based across the United States, providing the latest payment technology for businesses with physical terminals and POS integrations, e-commerce businesses, buying and selling, and on-the-go merchants through mobile payments. Not just this, we make simple plans and give full disclosure of our low rates to our customers via a free consultation and cost-benefit analysis of their business.br/br//divdiv We strive hard to make sure that small businesses do well in the industry. We are a team of entrepreneurs that faced several issues with payment processing for our business, so we don't want that to happen to upcoming self-starters.br/br//div /div br//div

The Helpdesk Technician will be responsible for supporting internal and external customers with Frontmatec equipment. Responsibilities: Take SOS calls and work to solve the problems encountered. · Participate in 24/7 customer support. · Ensure the application of Frontmatec's health and safety standards on the job site and in the factory, as well as the standards and laws in place (OSHA and OHSA). · During startups or upgrade of installations, support the installation or service team. · Work on development and installation of upgrades for the updating of electrical programs and plans. · Perform the required programming for components from the spare parts department (ex: computers, interfaces, etc.) · Provide support to the QA department at the programming and electrical level. · Take part in the development of products in collaboration with various departments. Provide a "field" vision to the team. · Take part in testing and startups of factory equipment for FAT. · Take part in several continuous improvement projects for the automation department. Required Knowledge and Skills: Can use Autocad Electrical · PLC, Allen-Bradley et Siemens · RS Logic 5000 · Factory talk view · Analysis and logical skills What We Offer: Competitive hourly wage with overtime Medical, Dental, Vision, STD/LTD Company contribution towards your benefits 401(k) Options Peerfit Gym membership program Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases

Technology Support Specialist I This is a 1-year position that is full-time, with benefits. Purpose Statement The job of Technology Support Specialist I is done for the purpose/s of installing, upgrading and configuring workstations within the District; resolving software and hardware problems; developing and delivering job aides; and setting passwords and security levels. This job reports to the Lead Technology Support Specialist. Essential Functions Administers district policies regarding use of computers and data access (e.g. updating virus software, set passwords, etc.) for the purpose of ensuring compliance with district policy and departmental guidelines. Develops user job aids and on-line library of supplemental instructions for the purpose of enhancing staff ability to utilize computer software applications. Installs PC servers, print drivers, scanners, etc. for the purpose of ensuring availability for use by District personnel. Interacts with the District network for the purpose of installing, configuring and troubleshooting work stations. Maintains a variety of manual and electronic files and/or records (e.g. permission levels, network identification, security access, licenses, work logs, etc.) for the purpose of documenting activities, providing reference and audit trails. Monitors the status of the District's wide area network for the purpose of ensuring availability of network files and peripheral devices. Participates in meetings, workshops and/or trainings for the purpose of conveying and/or gathering information required to perform job functions. Performs initial workstation computer, peripheral and server set-ups (e.g. installation, testing, configuring, assigning passwords, security clearances, imaging, etc.) for the purpose of meeting the computer processing needs of the users. Prepares a variety of written materials (e.g. procedures, documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information. Provides training and in-service in general computer use, software applications, and file server operations for the purpose of ensuring the efficient use of computers and/or software application. Researches software applications for the purpose of recommending standardized applications in accordance with the district's technology goals. Responds to requests for help, repairs, training, and/or upgrades, etc. by telephone or email for the purpose of providing information, scheduling appointments and/or referring to alternate resources. Responds to inquiries from a variety of district personnel for the purpose of providing support, technical advice and operational assistance. Trains and assists personnel in the proper use of district technology resources for the purpose of ensuring their ability to use new and/or existing processes. Troubleshoots user issues with computer workstations and servers (e.g. questions about application software, connectivity issues, peripheral malfunctions, etc.) for the purpose of providing immediate assistance to users for problem resolution. Other Functions Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Trains personnel for the purpose of ensuring their ability to use new and/or existing processes. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: teaching technical topics to non-technical audiences; adhering to safety practices; planning and managing projects; and gathering information to diagnose problems. KNOWLEDGE is required to perform algebra and/or geometry; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: current generation and legacy computer operating and networking systems (e.g. Windows, Novell, etc.); computer hardware/network and troubleshooting techniques; network security; and office application software. ABILITY is required to schedule activities; gather, collate, and/or classify data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: developing effective working relationships; communicating with persons with diverse technical knowledge and skills; providing clear instructions; and setting priorities. Responsibility Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of some resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 20% sitting, 40% walking, and 40% standing. The job is performed in a generally hazard free environment and in a clean atmosphere.

Since 1974, Mark One Electric has provided advanced electrical knowledge, experience, and service to general contractors, developers, facility managers, and business owners across the Midwest region. The company has evolved and diversified, providing an array of electrical construction services from Design/build and pre-construction to underground, data/comm and specialty systems. Mark One has grown to over 500 employees and is the specialty contractor of choice for the Kansas City construction community. The IT Technician is responsible for providing technical support and managing the systems at the Mark One office as well as in the field. The ideal candidate should possess the ability to prioritize the user experience and communicate clearly, courteously, and effectively across a diverse audience. They should manage time and priorities effectively, be adept at multi-tasking, and be detail oriented. Further, they should demonstrate a commitment to ongoing skill development, take the initiative to identify and resolve issues, and strive for continuous improvement. Essential Duties & Responsibilities Serve as the primary point of contact for all technology-related issues affecting employees and the company Manage employee logins, approvals, and accesses Identify and resolve POS hardware issues, including coordinating replacement equipment and ensuring proper installation Create and maintain documentation for support processes and standard operating procedures. · Proactively monitor and administer the network, workstation operating systems, security system, safety, backups, and servers related to the systems Assemble, disassemble, repair, install, and de-install computers, cell phones, and related equipment approved for use by the corporate office Supervise and train employees in the use of the systems to ensure compliance with pre-defined and set company policies Maintain accurate inventories of equipment and maintain an organized, safe and clean work area Basic Qualifications & Skills Bachelor's degree in IT or related field (or equivalent combination of education/experience) Minimum of 2 years of relevant work experience. Demonstrated proficiency in Microsoft Office suite Successful completion of criminal background check and drug screen Experience in the construction industry strongly preferred Physical Requirements Able to lift 50 lbs. Able to bend, stretch, and twist Able to stand or sit for long periods of time This is a full-time, hourly position. Core schedule is Monday through Friday, from 8:00 am to 5:00 pm, 40+ hours per week. This position may require, from time to time, working outside of regular business hours, including evenings and weekends, to accommodate system upgrades and maintenance. Apply now to make your mark with Mark One Electric and impact the future of some of the most dynamic businesses in Kansas City today. Equal Employment Policy It is the policy of Mark One Electric to offer equal opportunity in all areas of employment to all qualified individuals, regardless of race, color, religion, sex, age, national origin, veterans' status, sexual orientation, gender identity, disability, or other classes protected by applicable laws. This position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee to just the work identified. The expectation is that as a member of the Mark One team, each employee will offer their services wherever and whenever necessary and as requested.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www. risk-strategies. com/careers.