Technical Support Specialist Jobs in West Lafayette, IN

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center 1900 E Main St Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $75,000 - $90,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department. OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings. 10 - 15% travel required Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. View all jobs at this company

Job Type: Contract to Hire Work Authorization: No Sponsorship The A.C.Coy company has an immediate need for an IT Support Technician. Ideal candidates must have 2+ years of IT support experience. Responsibilities Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones) Manage the inventory of IT assets for the site(s) Provide IT / OT deskside support to all employees at the client facility Provide White Glove IT services to all company executives Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications Communicate with employees vis face to face, over the phone, remote access, Teams and in writing Comfortable working in areas that are not climate controlled 80% office environment, 20% manufacturing environment (All safety equipment provided by client) Support 500 internal users on a 4 person team Qualifications Education: Bachelor's degree - Preferred Experience: IT Support experience (deskside, phone, white glove) - 2+ years Ticketing system experience (ServiceNow, Jira, Remedy, etc.) - 2+ years Printer, mobile device, network, operating system (Windows 10/11) - 2+ years IT asset inventory management - 2+ years Experience working in a manufacturing facility - Preferred

Job Summary: As an IT Local Technical Support Specialist (Network), you will be responsible for providing technical assistance and troubleshooting for the computer systems and networks of our regional sites and distribution centers. You will also be involved in designing, configuring, maintaining, and optimizing the network infrastructure and services along with security. Job Responsibilities: * Responding to user requests and issues via phone, email, chat, or in person * Installing, configuring, updating, and maintaining hardware and software components * Diagnosing and resolving technical problems with computer systems, servers, storage, printers, networks, access points, routers, switches, firewalls, and other devices * Providing training and guidance to users on how to use various network applications and systems * Documenting and reporting technical issues, solutions, and feedback * Collaborating with other IT staff, outsource partners and vendors to ensure optimal performance and security of the systems and services * Performing routine maintenance and backup of systems and data * Evaluating and optimizing network performance data regarding things like speed, connectivity, and disaster recovery Job Requirements: * A degree in computer science, information technology, network engineering, or a related field * Experience in providing technical support and customer service * Knowledge of common operating systems, applications, and protocols * Ability to troubleshoot and solve technical problems in a timely and effective manner * Excellent communication and interpersonal skills * Attention to detail and accuracy * Ability to work independently and as part of a team * Ability to learn new technologies and skills quickly * Open to travel to remote sites as required * Certifications from reputable organizations such as CompTIA, Microsoft, Cisco, Redhat, VMWare, AWS, Google, IBM, etc. Additional Information: * Relocation and/or work sponsorship are not available with this position. * Position is LEDVANCE employee referral program eligible. * Position is located on-site in either Versailles, KY or Westfield, IN. Remote work is occasionally available. * Position remotes to off-site IT manager with dotted line to local facility manager.

Be the First Line of Innovation and Support At Purdue, every solution starts with a question-and every question deserves a thoughtful, timely answer. As a Service Desk Specialist, you'll be the critical first point of contact, helping faculty and staff overcome technical challenges so they can focus on what matters most: learning, discovery, and innovation. What You'll Do * Address technical issues, ensuring quick restoration of service or proper escalation for seamless campus operations * Serve as a real-time escalation point for customer, technical, and administrative concerns, providing calm and clear guidance * Deliver tier 1 remote desktop support and partner with tier 2 support staff to resolve advanced issues efficiently * Diligently follow up on all trouble reports, ensuring no question goes unanswered and no problem goes unsolved * Proactively create technical documentation and knowledgebase articles to empower the Purdue community and your IT colleagues * Monitor infrastructure and execute Event Management processes, responding swiftly and effectively to incidents * Take initiative during major incidents-engaging communication channels, leading phone bridges, and coordinating rapid responses to restore service Why Purdue? At Purdue, you'll join a community that values your expertise and encourages your growth. You'll collaborate with dedicated professionals, learn from every challenge, and make a direct impact on the university's mission. Here, your ideas and initiative help drive innovation and support the success of students, faculty, and researchers. This is a hybrid position where you will be working partially on the West Lafayette campus as well as remotely. What We're Looking For: Education and Experience Needed: * Associate degree in Computer Science, Computer Technology OR a related field of study * Prior experience in information technology customer service * Consideration will be given to an equivalent combination of related education and required work experience Skills Needed: * Excellent oral and written communication skills * Team building skills * Ability to: * convey complex technical information to non-technical individuals at all levels * recognize problem areas and propose necessary changes * mediate between technical groups to obtain timely resolutions * work well under pressure, facilitate solutions and meet deadlines and milestones Additional Information: * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible for Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days Who We Are: Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. EOE / AA Purdue University is an EOE/AA employer. Apply now Posting Start Date: 5/20/25

h3 style="text-align: center;"NOTICE OF VACANCY/h3 p style="text-align: center;"May 16, 2025/p p style="text-align: center;" /p p /p pspan style="font-size: 10pt;"strong Location/strong/span/p ul li Warehouse/li /ul pstrong Effective/strong/p ul lispan style="font-size: 10pt;"Immediately /span/li /ul h3span style="font-size: 10pt;"General Qualifications/span/h3 ul li Bachelors' degree or equivalent work-related experience/li li Demonstrated working knowledge of computer applications including word processing, spreadsheets, data-base management, and computer file management/li li Demonstrated working knowledge of fundamental office skills, including filing, phone etiquette, proofreading, and keyboarding skills/li li Demonstrated working knowledge of data management systems/li li Preferred working knowledge of SIS and Skyward systems/li /ul h3span style="font-size: 10pt;"Essential Job Responsibilities/span/h3 ul lispan style="font-size: 10pt;"Oversees the district data management system, currently Skyward, and serves as the district contact person with Skyward/span/li lispan style="font-size: 10pt;"Tests/troubleshoots/updates the SIS and district data management system (currently Skyward)/span/li lispan style="font-size: 10pt;"Completes analysis and assessment of requested modifications to the district data management system and the SIS/span/li lispan style="font-size: 10pt;"Maintains a working relationship with the network administrator, as well as vendors, to implement modifications regarding programs used by district employees (offices and classrooms)/span/li lispan style="font-size: 10pt;"Answers inquiries and gives assistance concerning the SIS, the district data management system, and software used in the classroom/span/li lispan style="font-size: 10pt;"Assists in assessing the need for and designing of special forms, reports, and/or documents for use with data management systems, i.e., Skyward/span/li lispan style="font-size: 10pt;"Maintains a knowledge of various computer software programs that share data, whether through import/export or updating of information from one system to another/span/li lispan style="font-size: 10pt;"Compiles data and provides reports from student data base to district users, the state, and other agencies, as required/span/li lispan style="font-size: 10pt;"Works with Finance and Human Resources EIS Support Specialist to ensure joint functionality of student data base/span/li lispan style="font-size: 10pt;"Works jointly with Finance/HR EIS Support Specialist to complete state and federal reports, i.e., CRDC/span/li lispan style="font-size: 10pt;"Research and implement changes to enhance daily operations/span/li lispan style="font-size: 10pt;"Trains new employees in the correct use of the SIS and the data management system/span/li lispan style="font-size: 10pt;"Serves on District's Technology Advisory Committee/span/li lispan style="font-size: 10pt;"Provides assistance for integrating instructional technology into the Pre-K - 12 curriculum/span/li lispan style="font-size: 10pt;"Maintains aspects of standards-based report cards and custom reports using Crystal reports/span/li lispan style="font-size: 10pt;"Maintains course master and mass schedule for all elementary students/span/li lispan style="font-size: 10pt;"Assist with data uploads, i.e., Project Lead the Way, Xello, IAR, Renaissance Learning, Follett-Destiny, Discovery Education, IXL, and other software as needed/span/li lispan style="font-size: 10pt;"Troubleshoot programs used by staff, i.e., AlertNow, CEO, TalentEd/span/li /ul h3span style="font-size: 10pt;"Reports to/span/h3 ul li Director of Technology/li /ul h3span style="font-size: 10pt;"Terms of Employment/span/h3 ul li237-day position; Wages, hours, terms, and conditions of employment in accordance with the Collective Bargaining Agreement between the Board of Education and the Danville Education Association/li /ul pstrong To Apply /strong/p ul listrong External Applicants: /strong To be considered, applicants must complete an online application packet including a letter of specific interest and a resume. To complete an application, simply go to a href="************************************************ and select “Job Opportunities.” /li li Minimum of three references must be included on the application - span style="text-decoration: underline;"one character reference and two former supervisors or evaluators/span./li listrong District 118 Employees: /strong If qualified for this position, complete an online application packet including a letter of specific interest and a resume./li /ul pstrong /strong/p pstrong /strong/p p style="text-align: center;"span style="font-size: 12pt;"strong Professional dress is required./strong/span/p p style="text-align: center;" /p p style="text-align: center;"Kimberly D. Pabst/p p style="text-align: center;"Director of Human Resources/p p style="text-align: center;"Danville Community Consolidated School District No. 118/p p style="text-align: center;"110 East Williams Street, Danville, IL 61832/p p style="text-align: center;"Phone: **************, Fax: **************/p p style="text-align: center;"Email: a href="mailto:**********************"**********************/a /p p style="text-align: center;" /p p style="text-align: center;"em An Equal Opportunity Employer/em/p p style="text-align: center;"em May 16, 2025/em/p

In this role you will: - Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. - Develop and implement effective documentation and procedures for the repair or setup processes. - Ensure that established technical goals are met or exceeded. - Responsible for configuration and installation of client workstations. - Confer with clients to resolve complaints on technical issues. - Ensure compliance of operations and software with state regulatory requirements, software vendor licensing regulations and established organizational policies/procedures. - Be on-call 24/7 for technical problems related to customer and/or internal problems. There is an On-Call rotation between technicians. - Prepare and maintain written operations manual(s) as pertains to the technical support. - Complete one (1) blog entry every two weeks for web site. - Regular attendance and punctuality is an essential function of this position. Must be willing to initiate a personal work schedule that meets the needs of the business unit. - Work cooperatively with other employees to further the mission of the organization and achieve its goals. - Be able to drive or arrange to independently transport self to and from tech calls or other meetings at client locations. - Have the capability to receive text messages and company email account on mobile phone. - Perform all other essential functions as assigned by the Quality Team.

Job DescriptionLocal Candidates Only Hybrid - Remote and Onsite Work Primary Purpose: IT Support Tech with focus on networking and systems support. Group Policy and Active directory planning, setup, management Understand Microsoft server licensing with applying keys, determining CALs required. Understand importance of backups and ability to maintain the backup environment Ability to physically lift/mount network and server equipment while working in IT rooms that do not have ideal spacing for accessing equipment Review ticket ahead of job date to ensure all proper materials are received and perform pre-configurations Complete thorough documentation of system configurations Schedule jobs with customers and meet their available dates/hours (Some jobs may require early start times or after normal hour workdays) Coordinate with Software/Hardware Vendors to install or migrate their products between servers Ability to coordinate with TELCOs and ISPs to coordinate new installations and porting accounts to install new VOIP/ISP integrations Timely and accurate updates to ticket notes for work performed, travel information, and equipment/materials used Requirements Proficient in computer/printer setup to install new equipment at customer location and transfer files, software, and settings to new devices A remote-equipped home office is needed for this role Familiar with using hand tools and small power tools Familiarity with network to perform basis setup / management of routers/switches/Access Points Identifying and configuring equipment that needs to be integrated/configured from a server or control computer Familiar in Windows Server Operating Systems Understand Microsoft server licensing with applying keys, determining CALs required. Understand importance of backups and ability to maintain the backup environment Ability to physically lift/mount network and server equipment while working in IT rooms that do not have ideal spacing for accessing equipment We are a small company based in Princeton, IN, and we work as a tight-knit team. We enjoy a relaxed, business casual work environment. We are looking for someone in the Kokomo area to work with our clients there. Health Insurance, 401K, Paid Time Off and other benefits are available. Apply to this job posting, and let us see if we are the right fit for you!

The IT Concierge role is a highly visible, front-line position delivering concierge-level technical support. More than a traditional help desk role, this individual acts as a trusted partner to project teams, security team, and business operations-ensuring technology services are seamless, secure, and highly responsive. This position blends technical expertise with exceptional customer service to drive operational excellence across the organization. Key Responsibilities: Provide Concierge-Style Support: Act as the face of IT for internal stakeholders and their clients, delivering courteous, effective, and proactive support for IT systems and A/V needs. Serve as the primary point of contact for Help Desk and experience-related technical support. This includes facilitating AV support for large internal meetings, hosting client and business events, fielding common Help Desk ticket requests, and providing project team related support. Technical Troubleshooting & System Maintenance: Provide hands-on assistance for system issues, software troubleshooting, and end-user concerns across Windows, Mac, and Linux environments. Maintain system uptime by managing upgrades, patches, and hardware/software refresh cycles. Collaboration & Communication: Work closely with project teams, business stakeholders, vendors, and IT colleagues to ensure needs are met with urgency. Share timely updates and offer transparent communication to enhance trust and reduce downtime. Knowledge Sharing & Documentation: Create and maintain clear documentation around system configurations, known issues, and resolution paths. Train team members on best practices. Infrastructure Oversight: Ensure systems are accessible and aligned with business and security needs. Administer and support systems such as help desk software, wireless networks, mobile platforms, Active Directory, A/V platforms (Zoom, Teams). A Day in the Life: Start the day by checking for overnight system alerts and Help Desk tickets Conduct proactive health checks on A/V setups and core systems Provide in-person support for meetings, on-site client workshops, and occasional after-hours events. Field support requests from project teams and business operations Collaborate with IT teammates to resolve tickets and test new solutions Work with vendors to escalate and resolve technical issues Update documentation Communicate updates and resolved issues Expectations: Present yourself and the department as professional, reliable, and business-aligned Demonstrate urgency and initiative in addressing technical issues Remain calm and solutions-focused in urgent or time-sensitive scenarios Respond to requests with timeliness, clarity, and professionalism Always seek opportunities to improve user experience and IT operations Comfortable with adapting to new requests as they come in Uses discretion with information and has a high level of trust and integrity Qualifications & Skills: Associate degree or equivalent experience in Information Systems 2+ years in technical support or help desk roles Strong troubleshooting and interpersonal skills Proficient with Windows, Mac, Linux, Zoom, Microsoft Teams, and A/V tools Familiar with mobile OS (iOS, Android), wireless technologies, Active Directory Able to communicate clearly with both technical and non-technical audiences Professional demeanor and commitment to continuous learning

We are seeking a motivated and skilled Desktop Support Technician to join our team. In this role, you will provide first-level technical support to our internal clients/customers, resolving hardware and software issues, and ensuring their technology runs smoothly. You will be the face of our technical support team, delivering excellent customer service and technical solutions in our pit box" and serve as a walk-up option for all onsite employees who are experiencing any technical issues. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Bachelors Degree or a combination of professional experience and certs equivalent o 1-3 years of professional experience is ideal Proven experience in a desktop support or similar technical support role. Strong knowledge of Windows and mac OS operating systems. Familiarity with common software applications and troubleshooting techniques. Excellent problem-solving skills and attention to detail. Outstanding communication and customer service skills. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

This position is responsible for representing AHW's Large Ag Production system products and services to the AHW customer base in a professional, knowledgeable manner. Completes internal & external training, builds resources for the AHW team, performs demos, answers technical questions, and acts as a resource between John Deere, AHW, and AHW Customers. Acts as a resource to other staff for equipment related to large Ag production, specifically Planters, Tractors and Combines, and their related technologies. Responsibilities: Ensures RTK network assets are maintained and operational Develops and delivers employee and customer training for Large Ag equipment, including its precision farming capabilities. Develops and builds resources to empower AHW Employees with the knowledge necessary to promote solutions to customers Demonstrates equipment for customers in a thorough, knowledgeable manner and identifies safety features needed to operate. Assures customers are using new equipment properly to avoid injury and maximize the capabilities of the product. Understands and can demonstrate the value to customers of the equipment and agronomic data. Shares responsibility for achieving set market share in assigned product areas. Assists dealer in achieving Precision Ag Engagement Scores by ensuring high take rates on technology and promoting the John Deere Operations Center. Identifies target customers at locations to promote and sell assigned products. Works with Sales Manager and other Product Specialists to determine what demo equipment needs and configurations. Follows up on leads, answers questions, and works with the responsible sales consultant to provide quotes as needed. Provides support and training to the appropriate department on available Performance Upgrade Kits from John Deere. Asks appropriate questions to determine the best solution to the customers' needs, uses all available information to find the best solution. Identifies and promotes all service support and maintenance packages that can be attached to the product-assists with building new support and maintenance packages to meet customer needs. Remains up to date on incentives, programs, and equipment to provide solutions with the best possible value for customers. Promptly responds to customers in the dealership and over the phone. Also routinely visits customers to build long-term business relationships. Logs all customer visits in the CRM tool in a timely and efficient manner, creating alerts to others with a vested interest. Presents a positive, professional image through dress and conduct at all times. Attends company meetings, clinics, training, and other special events and participate positively. Assists in coordinating sales department promotional programs at store level. Maintains office, company vehicle and other assigned areas in a clean, neat and safe manner. Keeps vehicles up to date on oil changes and washes to promote a positive company image. Maintains a safe working environment and always adheres to company safety program. Performs other duties as assigned. Requirements Experience, Education, Skills and Knowledge: Three to five years of previous related experience and advanced technical knowledge of large ag equipment preferred. General knowledge of farm equipment required. Excellent communication skills and ability to work well with people from all levels of the organization and the general public. Ability to use a computer and current software to complete job duties required. Ability to lead and influence other people without direct authority. Strong attention to detail and organizational skills. Must have a valid driver's license and insurable driving history. Pay Range: The hiring range for this position is $50,000 - $65,000 per year. The base pay actually offered will take into account internal equity and may also vary depending on the candidate's job-related knowledge, skills, and experience, among other factors. Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training. This position will also be eligible for the company vehicle reimbursement program.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IN - Kokomo U.S. Hourly Wage Range: $31.92 - $43.89 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IN - Kokomo Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: Construction Digital and Technology (CD&T) is searching for a Technology Product Support Specialist to help guide process, implementation and dealer awareness of Cat Command product technology of the CD&T product portfolio. CD&T is accountable for construction industries technology products that include Cat Grade, Cat Detect, VisionLink, and Cat Command. This position reports to the CD&T global product support manager and is focused on providing customer site and dealer support during the Cat Command station commissioning/installation process. The role will work with supporting Integrated Component and Solutions (ICS) team members to aid site problem solving which may consist of hardware, software, or network troubleshooting. The position is suited for persons that are looking for opportunities to work directly with Caterpillar customers and dealer network, interface with cutting edge construction technology, global team collaboration, and exposure to all of Caterpillar's machine product groups. What You Will Do: Work primarily together with our dealers, customers, with integration, installation, and configuration of our remote-control solution CAT Command. Build and foster customer and dealer relationships with key technology personnel. Be part of a growing and expanding technology sector in the construction industry. Education requirement: Requires a degree in an accredited Mechanical Engineering, Electrical Engineering, Computer Engineering, Network Engineering, or other Engineering curriculum or demonstrate equivalent knowledge through professional expertise. What skills you will have: Customer Focus: Contribute to development and operations activities as well as dealer technical development. Assist with job studies utilizing Command for Customer/Dealer success Relationship Management: Assist GCI Team with technical pre-sales consultations, site assessments, and site surveys. Consult potential customers with network designs tailored to their specific site that meet the Command application requirements. Technical Excellence: Knowledge of a remote-control technology and various application methods; ability to develop and provide solutions to significant technical challenges. On-site responsibility for installing, commissioning the Command system as well as securing agreed system performance. Field Support: Work with remote control machines, communication, site management and other supporting systems. Provide technical support for wired/wireless networks for the Cat Dealers in North America. Top Candidates will also have: Excellent problem solving skills. Excellent written and verbal skills. Working knowledge with telematics, site grading technologies, or safety sensing systems. CCNA or equivalent network certifications. Proficiency with network troubleshooting equipment. Experience with automotive, construction or mine site network evaluations. Skilled in working with remote control systems, automation, and equipment in the heavy machinery or automotive sectors. Familiar with evaluating networks in automotive, construction, or mining site environments. Additional Information: The location for this position is Mossville, IL, Clayton, NC, or Tucson, AZ. Domestic relocation assistance is available for this position. This position may require up to 50% travel. Visa sponsorship is NOT available with this position. What you will get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides: Competitive Base Salary Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Short and long-term disability coverage Life Insurance Paid parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits (Ex. Accident, Identity Theft Protection) *Subject to annual eligibility and incentive plan guidelines. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media #LI Summary Pay Range: $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: June 4, 2025 - June 18, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Not ready to apply? Join our Talent Community.

This position performs laboratory experiments and generates reports related to those activities related to product performance surveillance and complaint investigations. This position is attentive throughout the complaint investigation process to ensure complaints are fully investigated and their findings are conveyed to the appropriate components of the quality system, while ensuring quality is upheld during the complaint investigation process and customer safety is the number one concern. ESSENTIAL DUTIES AND RESPONSIBILITIES Process and perform analysis of PTS test strips using whole blood and control materials. Conducts investigations and/or experiments to test system performance which may include chemistry, architecture, and/or analyzer issues relating to all complaints. Conveys complaint investigation findings to the Product Support Scientist and elevates findings to the Quality Control Manager and/or Head of Quality, if warranted. Ensures complaints are fully investigated, conducts further action as required and close items within a specific time frame. Assists in the management of the complaint resolution process. Captures and records test data utilizing PTS procedures. Prepares blood samples for analysis following established protocols. Assists with quality and research studies as required. Performs testing using reference analyzers and/or OEM systems. Data entry and analysis Enter data collected into Microsoft Excel file, analyzes and prepares formal reports. Generates reports and/or charts using Microsoft Excel and/or Microsoft Word. QUALIFICATIONS Detail oriented Possess strong verbal and written communication skills Able to interpret and follow written and verbal instructions Knowledge of good laboratory practice in a regulated industry is required Working knowledge of applicable FDA and ISO regulations Working knowledge of Quality System Regulations Adept at interfacing with various disciplines in an organization Familiar with statistical techniques EDUCATION and/or EXPERIENCE Bachelors' degree (B.S.) in Chemistry, Biology, Medical Technology or related field from an accredited four-year college or university is preferred. Five (5) years related experience and/or training in the Medical device or related industry. Or, equivalent combination of education and experience WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual works in a typical laboratory environment. Lab coat, safety glasses, and gloves are required when performing test procedures. EQUAL OPPORTUNITY EMPLOYER: PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law. QUALITY COMMITMENT This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality. STATEMENT of OTHER DUTIES DISCLAIMER This Job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits** **Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IN - Kokomo **U.S. Hourly Wage Range:** $31.92 - $43.89 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IN - Kokomo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** No

Job Type: Contract to Hire Work Authorization: No Sponsorship The A.C.Coy company has an immediate need for an IT Support Technician. Ideal candidates must have 2+ years of IT support experience. Responsibilities Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones) Manage the inventory of IT assets for the site(s) Provide IT / OT deskside support to all employees at the client facility Provide White Glove IT services to all company executives Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications Communicate with employees vis face to face, over the phone, remote access, Teams and in writing Comfortable working in areas that are not climate controlled 80% office environment, 20% manufacturing environment (All safety equipment provided by client) Support 500 internal users on a 4 person team Qualifications Education: Bachelor's degree - Preferred Experience: IT Support experience (deskside, phone, white glove) - 2+ years Ticketing system experience (ServiceNow, Jira, Remedy, etc.) - 2+ years Printer, mobile device, network, operating system (Windows 10/11) - 2+ years IT asset inventory management - 2+ years Experience working in a manufacturing facility - Preferred

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company's dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level I Experience - A minimum of one year of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $60,000 - $75,000 as a full-time employee or up to $49.58/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge