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Technical Support Specialist Jobs in Tulsa, OK

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  • Technical Specialist (Woodland Hills R233)

    Apple 4.8company rating

    Technical Support Specialist Job In Tulsa, OK

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** * Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. * Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. * Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. * Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. * Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. * Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. * Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: * Demonstrate technical expertise of Apple products and services. * Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. * Navigate customer service issues with care and strong interpersonal skills. * Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. * Work in a fast-paced environment and balance multiple tasks at the same time. * Work well in a team environment, demonstrating shared responsibility and accountability with other team members. * Be trusted with sensitive or confidential information, keeping with Apple's core values. * Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (********************************************************************************************** ### Application Link *********************************
    $95k-126k yearly est. 14d ago
  • Support Technician

    Whirlpool 4.6company rating

    Technical Support Specialist Job In Tulsa, OK

    SOBRE A WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) é uma empresa líder em eletrodomésticos para cozinha e lavanderia, em constante busca por melhorar a vida em casa e inspirar geracões com nossas marcas. A empresa está impulsionando inovacões significativas para atender às crescentes necessidades dos consumidores, por meio do portfólio de marcas icônicas, incluindo Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. Em 2023, a empresa registrou aproximadamente US$ 19 bilhões em vendas anuais, 59.000 colaboradores e 55 centros de pesquisa de tecnologia e fabricacão. Informacões adicionais sobre a empresa podem ser encontradas em WhirlpoolCorp.com. Resumo desta funcão Day-to-Day: The LCS (Logistics and Customer Service) specialist is a leader within the materials core team. The main objective is the successful implementation of WCM (World Class Manufacturing) principles in model and expansion areas of the facility as directed by the Cost Deployment matrix and the LCS Pillar Leader. The LCS Specialist will support the pillar lead in driving expansion based on priority, pillar activity follow up, knowledge transference, and required pillar updates. Suas responsabilidades incluirão Pillar expansion planning and execution with the pillar lead. Together with the pillar lead provide training to the model and expansion teams; Coach the floor teams in the correct usage of the pillar tools and methods; Be up to date in terms of knowledge and usage of NAR standards and spread across the plant. Keep a plant wide register of all documents pertaining to the LCS pillar standards such as Standard Operational Procedures, One Point Lessons and visual controls; Review and submit pillar plant best practices and continuously review other plants best practices to find opportunities for reading across; Identify and lead kaizen projects from inception to completion; Prepare the presentation development for WCM audit activities; Collaborate with joint pillar teams to create optimal parts delivery to the operator workstation; Update LCS master plan as milestones are completed and drive actions to stay on schedule; Prepare training material and serve as a trainer, coach, and facilitator; Act as a resource to the Tulsa Operations to meet WCM and business goals Be responsible for driving productivity improvements by role modeling, and utilizing WCM tools and strategies. Be responsible to assess and improve work by utilizing WCM tools which appropriately balance ergonomics and safety, quality at the source, as well as meet the takt-time of the work area. Requisitos mínimos Understand the criticality of WCM System; Role modeling and coaching key WCM tools; Significant attention to detail, prolonged concentration, strategic thinking, and long term planning; Domain (being able to design, execute, improve, apply extensively ) the use of 5T techniques to improve inventory control and visual management Flexibility and the ability to simultaneously manage multiple tasks Must possess sound judgment, planning and analytical skills to relate to management and production leaders; Self-motivation and advanced skills to identify & analyze scheduling capabilities to meet goals; Strong SAP, Excel, Google Sheets skills and Google Slides / Powerpoint; Ability to work with various reporting forms and multimedia material; Strong verbal and written communication skills; Outstanding people skills with the ability to work with multiple stakeholders; The ability to create and implement new processes with minimal direction; Ability to lift up to 35lbs; Must be able to work overtime hours as needed to support service requirements Conecte-se conosco e saiba mais sobre a Whirlpool Corporation Veja como é trabalhar na Whirlpool visitando o site Whirlpool Careers. Informacões adicionais sobre a empresa podem ser encontradas no Facebook, Twitter, LinkedIn, Instagram e YouTube. Na Whirlpool Corporation, valorizamos e celebramos a diversidade. A Whirlpool Corporation está comprometida com oportunidades iguais de emprego e proíbe qualquer discriminacão com base em raca ou etnia, religião, sexo, gravidez, expressão ou identidade de gênero, orientacão sexual, idade, deficência física ou intelectual ou qualquer outra condicão protegida por lei.
    $27k-41k yearly est. 18d ago
  • Service Analyst

    Anheuser Busch of Tulsa 4.2company rating

    Technical Support Specialist Job In Tulsa, OK

    divpb Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?/b/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbspan SALARY: /span/bspan$52,000 - $61,750/span/pp/ppbspan COMPANY:/span/bspan /spanbr//ppbspan /span/b/ppbspan ROLE SUMMARY: /span/b/ppspan The bService Analyst/b role consists of critical business functions for AB ONE Tulsa operations. Some of these functions include creating deposits, managing accounts payables amp; receivables, Front line tech support, as well as ensuring all paperwork and payments are turned in and balanced. In addition, the Service Analyst works daily with assisting Sales and Ops as needed with sales orders. /span/ppspan /span/ppbspan JOB RESPONSIBILITIES:/span/bspan /span/pullipspan Perform and ensure all critical local business processes for Sales and Delivery teams (route reconciliation, daily cash deposits, inventory adjustments, accounts payable) are executed and meet daily, weekly, and monthly service level. /span/p/lilipspan Provide reception desk and administrative support, including answering phones and front door, inbound and outbound mail, ordering office supplies, etc. /span/p/lilipspan Coordinate and ensure that all local Service Analyst processes support and enable the centralized processes in St. Louis. /span/p/lilipspan Process activities include check and invoice scanning, necessary technical support for handhelds and mobile computing. /span/p/lilipspan Maintain standards controls, and compliance related to the business process. /span/p/lilipspan Provide basic technical support and assistance with computer, phone, and iPad hardware and software for staff on-site. /span/p/lilipspan Act as the single point of contact for escalations by internal and external customers /span/p/lilipspan Execute timely and accurate transactions. Assists in the resolution of discrepancies and data maintenance. /span/p/lilipspan Provide outstanding service to internal clients as well as external vendors. /span/p/li/ulpspan /span/ppbspan JOB QUALIFICATIONS:/span/bspan /span/pullipspan High school diploma or equivalent. /span/p/lilipspan1+ years accounting experience, preferred. /span/p/lilipspan Customer issue resolution experience. /span/p/lilipspan Ability to explain financial or report information. /span/p/lilipspan Must be able to work various shifts based on business needs, as the department provides supports the operations. /span/p/lilipspan Experience with MS Office Suite including advanced Excel skills, highly skilled in data analysis /span/p/lilipspan Understanding of query type software, preferred. /span/p/lilipspan Knowledge of applicable systems, preferred (i. e. , VIP RAS, SAP, Business Objects, Daily Sales) /span/p/lilipspan Strong analytical and problem-solving skills, excellent written and verbal communication skills, follow-up, and organizational skills. /span/p/lilipspan Must be able to handle multiple projects and tasks simultaneously. /span/p/li/ulpspan /span/ppbspan WHY ANHEUSER-BUSCH:/span/bspan /spanbr/spanspan Anheuser-Busch has always dreamed big. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community - providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. bA future with more cheers/b. /span/span/ppspan /span/ppbspan BENEFITS:/span/bspan /span/pullip Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts/p/lilip Life Insurance and Disability Income Protection/p/lilip FMLA policies/p/lilip 401(k) Retirement Savings options with a company matching contribution/p/lilip Chance to work in a fast-paced environment among a company of owners/p/lilip Free Beer!/p/li/ul/div
    $52k-61.8k yearly 13d ago
  • Desktop Support Specialist

    Hartwig Staffing 4.2company rating

    Technical Support Specialist Job In Tulsa, OK

    Hartwig Staffing is partnered with a well-known company in Tulsa that is looking to add a Desktop Support Specialist to its team! Compensation on this role is $40K - 55K. Skills you'll need/what you'll do: At least 1 or more years of experience with Desktop Support. Must have strong networking and troubleshooting skills. Previous experience and a strong understanding of Windows software and servers. Needs to have excellent customer service skills. This person will be a "first responder" for IT Issues. Address miscellaneous IT issues for clients. Responsible for setting up IT environments from scratch. Handle client calls that range from simple computer restarts to serious networking or server issues. Why you want this job: Work at a company with a laid-back and fun culture Variety of work, something new every day Grow skillset exponentially Trusts employees to get work done
    $40k-55k yearly 60d+ ago
  • Support Analyst I

    Care ATC Inc. 4.2company rating

    Technical Support Specialist Job In Tulsa, OK

    Solve Problems. Support the Front Lines. Make a Difference in Healthcare Technology. Why CareATC is Different (and Why You'll Love It Here): At CareATC, we believe that better technology leads to better care, and our Support Analyst team is essential to making that happen. You are the first line of support, ensuring our providers and staff have the reliable tools they need to deliver exceptional patient care. * Impactful Work: Your troubleshooting and support directly empower our healthcare teams, ensuring they can focus on what matters most-the patient. * Engaging Challenges: Manage challenging, unique situations every day, tackling complex problems across a variety of technologies in a fast-paced environment. * Purpose: Be part of a mission-driven company working to transform healthcare access and delivery. * Growth: Expand your skills in endpoint management, cybersecurity, and cross-functional collaboration while working with a supportive team. CareATC Advantages Include: * Access to health center services and medications at no or low cost for you and your dependents * Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, Disability & Life Insurance, and a robust Wellness Program * A mission-first culture that values innovation, accountability, and teamwork * A role where you'll see the direct results of your work in the smooth operation of our clinics. About the Job: Imagine being the person who ensures our clinical teams can work without interruption. As a Support Analyst I, you are a critical partner to our end-users, providing the essential support that keeps our operations running. You'll work closely with every part of the business, from our clinics to our corporate teams, solving issues with desktops, printers, phones, and applications. Your role is crucial to building confidence in our technology and enabling the delivery of seamless healthcare. This is a hybrid role, requiring candidates to live in or near Tulsa, Oklahoma, Houston, Texas, or Miami, Florida. What You'll Do: * Triage and solve support requests involving desktops, printers, phones, and common applications. * Provide telephone and live technical support to end-users on Windows, OSX, iOS, and Android platforms. * Monitor system notification alerts and take appropriate and timely action. * Assist with or lead custom software implementations, including testing and documentation. * Create, update, and maintain our internal knowledge base articles. * Assist the Infrastructure and Cybersecurity Manager with projects related to endpoint management and security. * Provide A/V production assistance for company meetings and events. * Assist with projects, clinic installations, or moves, which may include some after-hours work. * Pitch in on other duties that help the team and business succeed. What You'll Bring to the Team: * An equivalent combination of 2 years' work experience and/or an associate degree. * Experience in a desktop support role, preferably within the healthcare industry. * Solid experience with Windows 10, printers, phones, and other common office peripherals. * Basic knowledge of network design, cybersecurity principles, and IP-based phone systems (like Zoom Phone). * Strong customer service skills and the ability to work independently. * Experience with a helpdesk ticketing system. And Just as Important… Your strong work ethic and analytical mindset. You have powerful critical thinking and troubleshooting skills that allow you to resolve complex issues effectively. You are an excellent communicator, able to adapt your style to different teams and clearly convey ideas to all levels of the organization, ensuring everyone feels supported and heard. Ready to Make a Meaningful Impact? If you're a detail-focused, problem-solving professional who's excited to support a team that improves lives, we'd love to meet you. Apply today and help us build healthcare technology that people trust.
    $67k-120k yearly est. 10d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical Support Specialist Job In Tulsa, OK

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-40k yearly est. 2d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical Support Specialist Job In Tulsa, OK

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $29k-38k yearly est. 60d+ ago
  • Information Technology - Help Desk Analyst 130-1011

    Communitycare 4.0company rating

    Technical Support Specialist Job In Tulsa, OK

    Responsible for maintaining and supporting the Help Desk and new systems including network installations, personal computers support and maintenance, and infrastructure development. KEY RESPONSIBILITIES: * Maintain help desk. * Perform network administration including the installation and configuration of new personal computers. * Research new technologies and developmental tools and recommend their implementation. * Provide support to users in the resolution of software and hardware problems, including the development of training materials and conduct user training. * Install and maintain electronic information processing equipment. * Evaluate hardware and software alternatives available to users and recommend appropriate choices. * Requires physically lifting and moving equipment short distances. * Required to be on call as needed. * May be contacted by phone, and/or email. May receive up to 3-4 calls a week. * Perform other duties as assigned. QUALIFICATIONS: * Knowledge of LAN/WAN networking systems and concepts. * Proficient in Microsoft software. * Knowledgeable with WAN connectivity. * Excellent hardware and software troubleshooting skills. * Successful completion of Health Care Sanctions background check. * Excellent problem solving and organization skills. * Ability to communicate technical information to users in concise understandable terms. * Must be able to maintain and preserve information of a highly confidential nature. * Ability to work as a team member in a high paced environment. * Possess strong oral and written skills. EDUCATION/EXPERIENCE: * Associates degree in Computer Science or Engineering discipline OR equivalent course work at a technical school or similar. * A+ Certification. * Minimum 2 years related systems experience preferred. * N+ Certification.
    $29k-36k yearly est. 11d ago
  • IT Helpdesk Support

    Mesa 3.9company rating

    Technical Support Specialist Job In Tulsa, OK

    IT Helpdesk Tier I Tulsa, OK For over 40 years, ONEMESA has been providing solutions for corrosion control and rust mitigation across all sectors. Headquartered in Tulsa, Oklahoma, ONEMESA encompasses multiple companies-MESA Products, MESA Services, Bass Engineering, and Hansen Drilling-each delivering specialized expertise and innovative solutions to meet our customers' diverse needs. With regional offices across the country and an in-house team of project managers and engineers, ONEMESA is one of the top three providers of corrosion control solutions in the United States. Our commitment to delivering SAFE, innovative solutions for the protection of people, property, and the planet means we're as invested in the solution as our customers. Joining the ONEMESA team means you'll have access to benefits designed to meet the needs of you and your family. We offer comprehensive medical benefits, including dental and vision, as well as no-cost extras like annual health assessments and flu shots. Our compensation package includes a company-matched 401(k), life insurance, competitive pay, annual salary reviews with a job progression plan, and a generous profit-sharing program. The IT Helpdesk Tier 1 plays a vital role in the day-to-day operations, acting as the first point of contact for users experiencing technical issues. This role will provide basic technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The individual possesses a passion for providing quality customer service with strong communication skills and follow-ups with end-users. Respond to customers in person, over the phone, by email, chat, utilizing an IT ticketing system. This role is crucial for maintaining productivity and efficiency by ensuring that employees have the IT support they need when they need it. Responsibilities: Laptop Preparation and Configuration • Configure new laptops according to company standards, including operating system installation, software applications, and security settings. • Perform hardware upgrades and repairs as needed, including RAM, SSD/HDD, and battery replacements. • Ensure laptops are fully functional and compliant with company IT policies and security guidelines. User Account Setup • Create and configure user accounts in Active Directory, including O365 email setup and access rights to company resources. • Assist users with initial login and guide them through the setup process of their new laptop during new hire onboarding. • Assigning appropriate licenses as needed. Data Migration and Backup • Facilitate data migration for new hires or when providing replacements, ensuring no data loss occurs. • Assist users with backing up their data and restoring it when necessary. Inventory Management • Keep track of laptops, printers, docking stations, monitors, peripherals, cell phones, and hotspot inventory, including allocation, return, and disposal of devices. • Ensure accurate inventory records and documentation for auditing and tracking purposes. SharePoint Maintenance • Perform regular site health checks to identify broken links, update employee phone directory, assist with creating document libraries, and verifying permissions-based access. User Training and Documentation • Offer basic training to users on operating their laptops, security practices, and how to access IT support. • Prepare and maintain documentation on laptop setup procedures, configurations, and troubleshooting guides. Minimum Qualifications: • Associate degree or 2 years of helpdesk work experience. • Strong customer support skills. • Excellent written and verbal communication skills. • Problem-solving ability to diagnose and resolve basic technical issues. • Demonstrates eagerness to learn and ability to multi-task. • Possess attention to detail and follow-through. • Ability to organize priorities in a fast-paced work environment, while maintaining a high level of focus. Accuracy, professionalism, and confidentiality Preferred Qualifications: Experience in the cathodic protection industry is a plus. Other Physical Requirements and Working Conditions: • Office environment with 8am - 5pm or 7am - 4pm CT Monday - Friday working hours. • This role requires the individual to be onsite full-time. • May require lifting of equipment up to 50 lbs. • Occasional after-hours or weekend work for urgent requests or deployments. • This role is crucial for ensuring that all staff have the tools they need to perform their jobs efficiently from day one, contributing to the overall productivity and success of the organization. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. ONEMESA is firmly committed to Equal Employment Opportunities (EEO) and fully complies with all federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, national origin, religion, disability, veteran status, and other classifications.
    $23k-35k yearly est. 16d ago
  • Onsite Support Analyst

    Us Tech Solutions 4.4company rating

    Technical Support Specialist Job 18 miles from Tulsa

    "The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues. **Responsibilities:** - Provide second-line investigation and diagnosis - Resolve and close incidents and service requests as per help desk procedures and allocated timelines - Escalate unresolved incidents and service requests within agreed timescales - Log incident and service request details per help desk procedures - Communicate with customer regarding incident progress - Ensure tickets are always updated until issues are resolved - Conduct customer satisfaction callbacks and surveys - Complete GET IT training for On-Site Support Analysts - Comply with Quality, Health, Safety and Environment policies and IT policies - Liaise with customers, other IT support groups and third-party providers when necessary - Perform staging of PCs (Requires use of SRSS and/or Autopilot) - Maintain Global Asset Management database with updates related to the assigned hardware - Perform hardware and software maintenance and support - Participate in IT team events, follow up on objectives, and key performance objectives - Troubleshoot and resolve PC incidents and VIP requests - Liaise with third-party suppliers for hardware repair - Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination - Liaise with Server Team when server maintenance is required - Participate in GeoMarket projects to accomplish common objectives - Participate as a key person in IT Domain structure - Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date § Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently § Engage with internal customers to provide efficient support and ensure business continuity" **Experience:** + 2 to 3 years' experience in desktop support or related IT field **Skills:** + Effective verbal and written communication skills + Ability to identify and resolve issues independently **Education:** + Bachelor's degree preferred. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $45k-72k yearly est. 60d+ ago
  • Technical Support

    Bogey Free, LLC

    Technical Support Specialist Job In Tulsa, OK

    Job Title: Technical Support If you're the go-to person for technical help, quickly grasp new technology and software, and enjoy sharing your knowledge with others, then keep reading! We are a provider of products such as Security Cameras, DVRs, and Alarms across the USA. Despite the economic situation, we are experiencing growth and have ambitious plans to become one of the world's most recognized and largest security distributors. While this is an entry-level position, we seek someone who is eager to advance themselves by contributing to the growth of Rackmount Solutions. There is potential for a long-term partnership, and when we achieve our goal, we hope you'll be there to celebrate with us and say, "We Made It!" Let's talk about what you would be doing on a typical daily basis: * Primarily answering phone calls and returning calls to assist customers with technical inquiries or issues. Comfortable phone communication is crucial. * Addressing technical problems and questions through email correspondence. * Providing support and guidance to customers with technical queries via our online chat system. What kind of skills do you need to thrive in this position: * Proficiency and comfort with technology, coupled with the ability to quickly learn new technical concepts. You should relish tackling and conquering new technical challenges. * Strong problem-solving skills, as some issues won't have predefined solutions. We value understanding the problem and effectively explaining the resolution to the customer over relying on scripted responses. * Patience is essential, as you'll be assisting customers who may not be tech-savvy. * The ability to communicate complex concepts in a simple and understandable manner. * Outstanding customer service skills. Our business thrives on providing top-notch customer support. Details about the position: * Working hours are Monday through Friday, from 9 am to 5 pm. * Health and dental insurance are provided. * 401k option available. * Paid time off (PTO) is offered. * Competitive salary. Upload Your Resume Company Overview: For more than 15 years, Rackmount Solutions has provided Server Racks, Server Cabinets, Wall Mounts, Cooling Solutions, Outdoor Enclosures, Batteries, Integrated AC and DC Power System Solutions, ID Printing Solutions, Server Rack Accessories, and Networking Equipment along with installation and maintenance services for the Datacom and Telecom industries. The Rackmount Solutions headquarters located in Plano, TX has been certified to ISO 9001:2015 and has been recognized as an Inc. 5000 company. We have a well-established track record of customer service and product performance. We're experts at delivering custom solutions designed to fit your exact server rack needs, both on time and on budget. From a home server rack to a unique single custom cabinet, from one equipment rack to an entire custom data center, Rackmount Solutions has all of the rack cabinets and rack accessories you need. Our staff knows these products from top to bottom and can help find the right fit for your space. Upload Your Resume
    $29k-49k yearly est. 60d+ ago
  • Tech Support

    Alert 360

    Technical Support Specialist Job In Tulsa, OK

    Job Details A360 Corporate - Tulsa, OK Full Time GraveyardDescription Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row! Are you part tech guru and customer service savvy? Do friends refer to you as a problem solver? Are you the one your grandparents call when they need help with newfangled gadgets? At Alert 360, we provide home and business owners leading smart security and home automation solutions, and as a Call Center Technical Support Specialist, you'll advance your skills within our rapidly growing industry to help home-- all from the comfort of an air-conditioned national support center and comfy chair. SHIFT HOURS - CALL CENTER ENVIRONMENT 2nd shift (2pm-10:30pm) Training schedule is M-F 8-5 for the first 3 weeks One weekend day REQUIRED Must be flexible and willing to arrive early or leave later as customer needs dictate. ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE TECH SUPPORT AGENT Provide over-the-phone technical support to our residential and commercial customers who need assistance or have questions about their security or automation equipment. Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. The ability to listen, communicate, identify the root cause and respond accordingly. The ability to empathize with customers and provide a calm, positive experience. Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines. Deliver world-class customer service that builds customer satisfaction and loyalty. DESIRED SKILLS AND EXPERIENCE OF THE TECH SUPPORT AGENT Prior technical support experience is required. Ability to learn to troubleshoot consumer-facing hardware and software such as cameras, alarm panels, z-Wave devices, sensors etc. Ability to adapt to a fast-paced call center environment. Stable work history A willingness and desire to assist others. Great interpersonal skills and prior customer service experience, preferably in a call center environment. Prior security industry experience is a plus Qualifications REQUIREMENTS OF THE TECH SUPPORT AGENT High school graduate or equivalent. Technical degrees/certifications are a plus. Ability to work second shift five days including one weekend day. Recent technical support experience in a call center environment. Must be able to pass pre-employment background and drug screen. Ability to utilize PC keyboarding efficiently and accurately with proficient data entry skills. Type a minimum of 30-40 wpm. THE BENEFITS OF JOINING OUR TEAM Because Alert 360 hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefits program that includes: Health coverage for you and your family through medical, dental, and vision plans A generous paid time off program starting at three weeks and increasing with your tenure A 401(k) plan where the company matches dollar-for-dollar on a generous % you contribute Financial protection through disability, life, and accidental death and dismemberment insurance To help you manage your work and life needs, we offer an employee assistance program, tuition reimbursement, and free home security monitoring with discounted security and home automation equipment. When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen!
    $29k-49k yearly est. 8d ago
  • Entry Level Computer Technicians

    Smartech

    Technical Support Specialist Job In Tulsa, OK

    IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. ms as directed. Working Place: Tulsa, OK, United States Department : Unisys
    $32k-45k yearly est. 60d+ ago
  • Support Technician

    Daveandbusters

    Technical Support Specialist Job In Tulsa, OK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly 45m ago
  • Information Technology (IT)-General Consideration

    Oral Roberts University 4.1company rating

    Technical Support Specialist Job In Tulsa, OK

    ABOUT US Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU. POSITION OVERVIEW Location: Tulsa, OK Our Innovation and Technology team is continually expanding to support our students, faculty and staff. Looking to join and innovative team that is changing the world? Apply today! Special Note: This job posting serves as a pipeline/repository for potential IT employees for the university. This does not represent an actual job opening. RESPONSIBILITIES Develop and maintain software applications to support university operations. Provide technical support and troubleshooting for help desk inquiries. Manage and optimize networking systems to ensure seamless connectivity. Analyze data and implement data science methodologies to drive informed decisions. Explore and integrate artificial intelligence technologies to enhance university systems. Perform core IT tasks and contribute to various projects within the department. REQUIREMENTS Knowledge & Experience: Bachelor s degree in Computer Application, Computer Science or a related IT field. Skills & Abilities: Proficiency in programming languages and software development. Experience in help desk support and customer service. Strong understanding of networking principles and systems. Any experience with Extreme Networks is preferred. Knowledge of data science, machine learning, and AI tools. Proficiency with PowerBI and Python is preferred. Any experience the following is a plus: Ellucian Banner system Salesforce, JAVA, Pearl, R, Python Oracle Database and Server Administration Oracle Database and Server Administration SSL Certificate Maintenance Internal Application Development/Maintenance Programming** Linux system administration DNS Administration Must have ability to work in a team. Adaptable to new technologies and able to guide others in their adoption. Soft Skills - Must also possess excellent organizational, oral, and written communication, and customer service skills. Multi-task with little to no supervision Knowledge of systems engineering software tools. Must maintain a high level of confidentiality of information. Must have the ability to effectively deal with persons from a variety of cultural backgrounds. Maintains compliance with the Family Educational Rights and Privacy Act (FERPA). Equal Employment Opportunity: Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.
    $36k-43k yearly est. 60d+ ago
  • IT Support Technician

    Avem Business Solutions

    Technical Support Specialist Job 46 miles from Tulsa

    div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Stroud - Stroud, OK/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"2 Year Degree/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"Yes/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Day/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Information Technology/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:12pt"span style="color:#000000"stronguspan style="font-size:11pt"JOB PURPOSE:/span/u/strong/span/span/p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"The purpose of this position is to perform work at the full performance level to configure, install and maintain end user computing hardware, operating systems, and standard application software. This position requires an individual knowledgeable in information security; networking technology standards; and peripheral devices such as printers, scanners and mobile devices. /span/span/p p style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongu ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:/u/strong/span/span/p ul li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Configure, install, troubleshoot, and maintain end user computing hardware/software in a networked environment./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Configure, install, troubleshoot, and maintain peripheral devices such as printers, scanners, mobile devices including cell phones and tablets./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Identify network, hardware, and software problems utilizing diagnostic and troubleshooting skills./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Install, configure, and update operating systems and workstation applications./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Assist in developing, applying, and maintaining changes to achieve optimum performance to meet customer expectations for reliability and stability./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Provide end user support. Resolve issues pertaining to workstation operation. /span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Ensure all scheduled support activities and project deadlines are met while maintaining a high level of user satisfaction and confidence. /span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Communicate frequently both verbally and in writing with end users and other customers./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"May serve as the escalation point for technical and customer related issues./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Assist in maintaining hardware and software inventories./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"May ensure adequate coverage is maintained by coordinating scheduled and unscheduled leave and maintaining a backup coverage plan./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"May coordinate meetings with team members to address issues and provide technical assistance./span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"May ensure all technical issues entered into the ticket system have full and proper documentation and are closed to a successful resolution./span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="color:#000000"span style="font-family:Calibri,sans-serif"Creating technical reports to assist with the compilation of operations and maintenance knowledge base and materials./span/span/span/span/li li style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"Additional responsibilities as assigned within scope of practice./span/span/li /ul p style="margin-left:48px; text-align:justify" /p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongu BEHAVIORAL STANDARDS/u/strong/span/span/p ul lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Exhibit positive customer service behavior in every day work interactions./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Demonstrate a courteous and respectful attitude to internal workforce and external customers./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Communicate accurately and appropriately./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Handle difficult situations in a discreet and professional manner./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Hold self-accountable for professional practice./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Participate in performance improvement activities utilizing principles to support and improve departmental goals./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Keep current with literature regarding changing practices, interventions and best practices./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Act as a preceptor as requested./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements./span/span/li /ul p style="margin-left:48px" /p pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongu EDUCATION/QUALIFICATIONS:/u/strong/span/span/p ul lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Associates degree or two to five years related experience or training./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Outstanding customer service, interpersonal and written/verbal communication skills. /span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"A solid understanding of desktop software, hardware, and peripheral troubleshooting. /span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Demonstrated end user computing hardware installation and configuration skills./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"A solid understanding of Windows operating systems as well as Microsoft Active Directory./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"A solid understanding of TCPIP networking./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Experience with basic printer/copier setup and troubleshooting./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Ability to talk users over the phone through simple maintenance tasks and/or resolve the users issues/questions./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Attention to detail skills. /span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Experience with the following preferred: Microsoft Office 365, Video conferencing technologies and other productivity software./span/span/li /ul pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongu CERTIFICATION/LICENSURE:/u/strongstrong /strong/span/span/p ul lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="background-color:#ffffff"span style="color:#000000"Valid driver's license/span/span/span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="background-color:#ffffff"span style="color:#000000"Valid A+ or Network+ certification preferred/span/span/span/span/li /ul p /p p style="text-align:justify"span style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongu PHYSICAL REQUIREMENTS:/u/strong/span/span/p ul lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered./span/span/li lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"This job requires visual abilities, auditory abilities, must be intact to perform duties./span/span/li /ul /span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div
    $32k-50k yearly est. 60d+ ago
  • Peer Recovery Support Specialist

    12&12 3.3company rating

    Technical Support Specialist Job In Tulsa, OK

    Title: Peer Recovery Support Specialist - PRSS FSLA Status: Exempt Reports To: PRSS Supervisor At 12&12 Addiction Recovery Center, our singular focus is to help individuals battle the diseases of addiction and co-occurring substance abuse/mental health disorders. For more than 35 years, our team of doctors, nurses, counselors, care managers and staff have helped thousands of people fight to get their lives back. Our full continuum of care allows Oklahomans the help they need, when and where they need it. PRSS (Peer Recovery Support Specialist) Responsibilities: Attend staffing for unit/caseload Assigned to clients per counselor. Conduct PRSS groups as scheduled. Assist staff with unit safety and crisis intervention. Engage with clients during the day and help with ACAs and morale. Follow clients from admit to discharge. Check in with clients on caseload at minimum, once every (14) fourteen days. Ensure good contact info at discharge. Help with 12-step, recovery community, and OP linkage. Help with re-engagement when the need arises. Assists with the leadership groups. Courtyard and garden maintenance through leadership. Help with admission needs greetings or transport Help with website and community advertisement Perform other duties as assigned Education and Experience: High School Diploma or equivalent required. Bachelor's degree preferred or Education and experience equivalent to undergraduate degree in mental health, social services, or business. PRSS certification required. At least one (1) year of experience in counseling or working with alcoholics/addicts in a recognized treatment, rehabilitation, or counseling program; or a combination of education and experience. Two (2) years employment in the drug and alcohol field preferred. Experience working with people with serious mental illnesses, experience providing employment services, and knowledge of the work world are preferred. Ability to work as an effective team member is essential. Knowledge and Skills: Knowledge of cultural sensitivity; of the principles and techniques outreach work and employment support; of community mental health resources; of the social, economic, and health problems related to co-occurring disorders; of the dynamics of the dually diagnosed client and family. Be aware of and follow confidentiality guidelines as provided by 12 & 12, Inc.'s policy and contained in the legal provisions of 42 CFR part 2. Conduct self in a professional manner in personal appearance and in the qualities presented to clients, public, and co-workers Skill in interviewing techniques and crisis intervention; establishing and maintaining working relationships with others; and interacting with chemically dependent persons in a way that elicits their confidence, respect, and responsibility. Effective oral and written communication; Must have basic computer skills. A valid Oklahoma driver's license is required. Access to Confidential Information: This position will have full access to confidential client information as needed. Physical Requirements: Must be able to negotiate stairs and lift up to 50 pounds. NOTE: This position is classified as “Safety Sensitive”. Safety Sensitive positions include tasks or duties that could affect the health and safety of the employee performing tasks or others. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the needs of the organization 12&12 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary & Benefits Great work/life balance PTO benefits- paid holidays, vacation, sick and floating holidays Health Insurance Benefits - Medical, Life, Dental, Vision 401K retirement benefits with employer match.
    $32k-38k yearly est. 60d+ ago
  • Peer Recovery Support Specialist - Hope Team

    Family & Children's Services Career Center 4.0company rating

    Technical Support Specialist Job In Tulsa, OK

    Starting Pay: $19/hour Benefits: 33 paid days off in your first year, generous benefits package, and mileage reimbursement Join our team at a Certified Community Behavioral Health Clinic (CCBHC), where we provide integrated medical and behavioral health care to clients in a supportive, community-based setting. We are currently seeking a Peer Recovery Support Specialist (PRSS) to offer peer support services grounded in recovery-focused care. As a PRSS, you will empower individuals to manage their own recovery and advocacy, support their reintegration into the community after institutional stays (e.g., incarceration or hospitalization), and help them build natural supports and life skills for independent living. Key Responsibilities: Provide compassionate, peer-based support to individuals navigating recovery from mental health and/or substance use challenges. Empower clients to develop coping strategies, build natural support systems, and achieve greater independence in their daily lives. Support successful community reintegration, especially for those transitioning from incarceration, hospitalization, or other institutional settings. Advocate for clients' needs and share valuable information and resources to support informed decision-making. Maintain clear, accurate documentation of all services provided, adhering to agency protocols and ethical standards. Collaborate with a multidisciplinary team while upholding a high level of professionalism, confidentiality, and integrity in all interactions. Skills: Strong interpersonal and communication skills, with the ability to engage effectively with clients, families, colleagues, and community partners. Professionalism and confidentiality in all client and agency-related matters. Preferred: Ability to read and interpret professional and regulatory materials, and to write clear, professional reports and documentation. Education & Experience: Required: High school diploma or equivalent. Preferred: Bachelor's degree. Lived experience in active recovery from mental illness and/or substance use is essential. Experience providing peer support or working/volunteering with individuals facing severe mental illness. Required Certifications & Licenses Peer Recovery Support Services (if you do not already have, you will obtain after hire) Case Manager I Certification (to be completed within 60 days of eligibility) Wellness Coach Certification (if you do not already have, you will obtain after hire) Valid Driver's License with a satisfactory driving record (required for travel and client transportation) Certification Fees: PRSS Certification: $26 application fee (required before start date). CM1 Certification: $25 application fee $50 training fee $45 exam fee DRUG FREE WORKPLACE: This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
    $19 hourly 25d ago
  • Clerical Support Specialist

    Stand-By Personnel

    Technical Support Specialist Job In Tulsa, OK

    Job Title: Clerical Support Specialist Shift: Monday - Friday | 8:00 AM - 5:00 PM Pay: $16/hour Job Type: Temp to Hire We are currently seeking a detail-oriented and highly organized Clerical Support Specialist to join our client's team in Tulsa. This temp-to-hire position is ideal for individuals who have strong data entry, administrative, and communication skills, and are looking for a stable, full-time opportunity in an office setting. Requirements Minimum of 2 years of clerical support experience (required) At least 1 year of experience using computers and performing call-based tasks High School Diploma (required) Must be able to pass a background check Strong multitasking and organizational abilities Key Responsibilities Input customer and account data by entering text and numerical information from source documents within time limits Compile, verify accuracy, and sort information for data entry Review data for deficiencies or errors, correct inconsistencies, and verify output Research and obtain information to complete incomplete documents Apply data program techniques and procedures Generate reports and store completed work in designated locations Perform document scanning, printing, and filing as needed Maintain confidentiality and comply with data integrity and security policies Respond to queries and access relevant records or files Learn and maintain knowledge of the current patient database and billing system Accurately enter patient information into the system and interpret medical documentation Professionally communicate with physicians, patients, families, and co-workers Answer phone calls in a courteous and professional manner Clearly and appropriately communicate with management and team members Support team collaboration for efficient office operations and patient benefit Complete additional administrative duties and projects as assigned Knowledge, Skills & Abilities Proficiency with Microsoft Office and data programs Familiarity with office equipment (scanner, fax machine, etc.) Excellent grammar, spelling, and punctuation skills Strong organizational and time management skills Ability to work independently and as part of a team Experience writing professional correspondence and generating reports Ability to manage confidential information with discretion Strong verbal and written communication across various departments Proven ability to prioritize tasks and meet deadlines in a fast-paced environment Job Order ID: #120942
    $16 hourly 15d ago
  • Support Technician

    Whirlpool Corporation 4.6company rating

    Technical Support Specialist Job In Tulsa, OK

    **ID da Requisicão:** 67504 SOBRE A WHIRLPOOL CORPORATION Whirlpool Corporation (NYSE: WHR) é uma empresa líder em eletrodomésticos para cozinha e lavanderia, em constante busca por melhorar a vida em casa e inspirar geracões com nossas marcas. A empresa está impulsionando inovacões significativas para atender às crescentes necessidades dos consumidores, por meio do portfólio de marcas icônicas, incluindo Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. Em 2023, a empresa registrou aproximadamente US$ 19 bilhões em vendas anuais, 59.000 colaboradores e 55 centros de pesquisa de tecnologia e fabricacão. Informacões adicionais sobre a empresa podem ser encontradas em WhirlpoolCorp.com. **Resumo desta funcão** **Day-to-Day:** The LCS ( _Logistics and Customer Service_ ) specialist is a leader within the materials core team. The main objective is the successful implementation of WCM ( _World Class Manufacturing_ ) principles in model and expansion areas of the facility as directed by the Cost Deployment matrix and the LCS Pillar Leader. The LCS Specialist will support the pillar lead in driving expansion based on priority, pillar activity follow up, knowledge transference, and required pillar updates. **Suas responsabilidades incluirão** Pillar expansion planning and execution with the pillar lead. Together with the pillar lead provide training to the model and expansion teams; Coach the floor teams in the correct usage of the pillar tools and methods; Be up to date in terms of knowledge and usage of NAR standards and spread across the plant. Keep a plant wide register of all documents pertaining to the LCS pillar standards such as Standard Operational Procedures, One Point Lessons and visual controls; Review and submit pillar plant best practices and continuously review other plants best practices to find opportunities for reading across; Identify and lead kaizen projects from inception to completion; Prepare the presentation development for WCM audit activities; Collaborate with joint pillar teams to create optimal parts delivery to the operator workstation; Update LCS master plan as milestones are completed and drive actions to stay on schedule; Prepare training material and serve as a trainer, coach, and facilitator; Act as a resource to the Tulsa Operations to meet WCM and business goals Be responsible for driving productivity improvements by role modeling, and utilizing WCM tools and strategies. Be responsible to assess and improve work by utilizing WCM tools which appropriately balance ergonomics and safety, quality at the source, as well as meet the _takt-time_ of the work area. **Requisitos mínimos** Understand the criticality of WCM System; Role modeling and coaching key WCM tools; Significant attention to detail, prolonged concentration, strategic thinking, and long term planning; Domain (being able to design, execute, improve, apply extensively ) the use of 5T techniques to improve inventory control and visual management Flexibility and the ability to simultaneously manage multiple tasks Must possess sound judgment, planning and analytical skills to relate to management and production leaders; Self-motivation and advanced skills to identify & analyze scheduling capabilities to meet goals; **Strong SAP, Excel, Google Sheets skills and Google Slides / Powerpoint;** Ability to work with various reporting forms and multimedia material; Strong verbal and written communication skills; Outstanding people skills with the ability to work with multiple stakeholders; The ability to create and implement new processes with minimal direction; Ability to lift up to 35lbs; Must be able to work overtime hours as needed to support service requirements **Conecte-se conosco e saiba mais sobre a Whirlpool Corporation** Veja como é trabalhar na Whirlpool visitando o site Whirlpool Careers (********************************* . Informacões adicionais sobre a empresa podem ser encontradas no Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** e YouTube (************************************************* . Na Whirlpool Corporation, valorizamos e celebramos a diversidade. A Whirlpool Corporation está comprometida com oportunidades iguais de emprego e proíbe qualquer discriminacão com base em raca ou etnia, religião, sexo, gravidez, expressão ou identidade de gênero, orientacão sexual, idade, deficência física ou intelectual ou qualquer outra condicão protegida por lei.
    $27k-41k yearly est. 18d ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Tulsa, OK?

The average technical support specialist in Tulsa, OK earns between $25,000 and $63,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Tulsa, OK

$40,000

What are the biggest employers of Technical Support Specialists in Tulsa, OK?

The biggest employers of Technical Support Specialists in Tulsa, OK are:
  1. BancFirst
  2. AAON
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