Technical Support Specialist Jobs in Piscataway, NJ

Insight Global is looking for Field Support Specialists for a large Telecommunication and Renewables client. This position is stationed at different sites in various locations. The ideal candidate will have an interest in the telecommunications industry and want to complete survey and design work. This person must have their own car to drive from their home to each site and will be reimbursed for the mileage they use during work hours. On a daily basis, this person will be collecting observable data on the overall telecommunication infrastructure, such as telephone poles, address information, and anything else that is visually identifiable. As well as, completing survey and design work and scheduling site meetings with commercial and corporate property managers for interior surveys. This individual must be comfortable with travel and potential overnight stay. Required Skills and Experience: 1. Successful completion of HS diploma or GED 2. Own vehicle & valid driver's license 3. Interest in the telecom industry and comfortable working in the field 4. Comfortable with customer interaction 5. Flexibility to commute / stay overnight in a hotel if needed (hotel prepaid & food voucher included) Nice to Have Skills: 1. Previous experience or exposure to working with telephone poles or cables (coaxial cables, copper cables etc.) Hours: (5) 8 hour days per week. Travel: 1-2 weeks at a time. Typically deploy on a Monday morning and come back Friday afternoon. 50/50 to 75/25 travel to local work. Willing to travel at least 26 weeks out of the year or more. Compensation: $21.00/hr Benefit packages for this role include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Description Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry. Our collaborative workplace is continuously evolving to ensure all employees feel: Comfortable bringing their whole selves to work. Confident that they will be treated respectfully. Recognized for their performance and provided with equal opportunities to succeed. At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us. We are looking for a highly capable Underwriting Technical Specialist, Excess Casualty to join our team. The primary purpose of this position is to actively participate in the production underwriting, marketing, and processing of assigned lines of business. May have responsibility over an assigned region or niche area. The primary duties and responsibilities of the role are: Actively participate in the achievement of monthly and annual profitability and production goals and objectives for assigned group. Be a key contributor and help build and selectively manage portfolio's overall GWP, LR and CR objectives. Underwrite and analyze new business and renewal submissions. Ensure our marketing initiatives are achieved and that consistent communication of our products and services are provided to our brokers. Further develop existing broker relations as well as establish new relationships in targeted territories to attract business opportunities. Actively participate in client and broker meetings, as required. Ensure fully aware and informed of the evolving economic and insurance marketplace to ensure understand underwriting trends, legal developments and concerns. Participate in special projects and assignments as requested. Core qualifications and requirements for this position include: Bachelor's degree from an accredited university and 8 years underwriting experience with experience underwriting and marketing or equivalent combination of education and experience. Strong computer skills. Proficient in Powerpoint, Excel, Outlook, and Word. Experience with Imageright also beneficial. Excellent organization skills, very strong analytical, oral and written communication skills required. The ability to meet tight deadlines is essential. Strong customer service with a professional attitude and approach needed. Ability to interact and communicate with various levels of the organization to cross-sell or address processing requirements. Demonstrate significant contribution to underwriting profit. Continually seeks opportunities for niche products and potential agent opportunities. Experience in delivering presentations to internal and external audiences. Requires demonstrated experience in developing and implementing an annual department business plan Proven employee development, mentoring, coaching and performance management skills. Recognized as a leader within the organization that provides advice and guidance to others. Must be able to work closely with various support systems and understand and apply basic programming tactics. Ability to travel as needed, and with short notice. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. New York City Pay Range:$148,700—$204,500 USD PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at ************. To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes. Argo Group International Holdings, Inc. ("Argo" or the "Company") is a wholly owned subsidiary of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. Argo, with over $8 billion of assets on its balance sheet, is a leading underwriter of specialty insurance products in the property and casualty (P&C) market, working with independent agents, wholesale brokers, and retail brokerage partners to deliver collaborative solutions for niche markets. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Our Benefits Developing our employees professionally and personally strengthens our organization. Argo Group offers an attractive Total Rewards package that includes: A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing. Workplace policies that support employee well-being include flex time and floating holidays. Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits. Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs. An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development. Active community outreach and volunteer programs. A generous Employee Referral program that results in approximately 25% of all new hires annually.

We are partnered with a top national law firm seeing a Client Intake and Conflicts Analyst to join their growing team. Responsibilities include researching potential conflicts of interest, processing conflict of interest requests, and providing guidance to attorneys. Great opportunity for growth and long-term advancement. Compensation: 65-85K depending on experience Hybrid schedule offered

Support Technician/Electrical Technician Top Skills circuit board repair Electrical coordinates problem-solving small-gauge wiring Skilled in circuit board repair and fine-pitch soldering using microscopes (SMT components and small-gauge wiring). Familiar with inventory management, parts ordering, and test equipment handling. Able to locate test sites using coordinates, maps, and GPS. Strong troubleshooting and problem-solving abilities; effective team player and communicator. Comfortable coordinating with remote field personnel and supporting drive test teams. Proficient with Microsoft Windows, Excel, Word, PowerPoint, and mapping software. Excellent verbal and written communication skills; able to interact with customers and clearly report issues. Dependable, punctual, and able to self-manage tasks and schedules while working independently in the field. Highly organized with solid time management skills; able to thrive in a dynamic, fast-paced environment. Must possess a valid driver's license with a clean driving record. Able to pass a criminal background check. Willingness to travel for up to two weeks at a time (total travel less than 25%). Must be available to work on-site in Lawrenceville, NJ, five days a week. Standard work hours: 8:00 AM - 5:00 PM, with occasional extended days as needed.

If you're a Trade Support Analyst, Loan Operations Specialist, or Syndicated Loan Pro-apply here directly and email your resume to alex.muzaurieta@roberthalf.com. Job Title: Trade Support Analyst - Syndicated Loans & Automation Location: New York, NY (Hybrid: 2 days in office) Overview: Ready to put your syndicated loan experience to work at a top-tier financial institution? We're looking for a Trade Support Analyst who thrives on high-volume loan processing, loves automating workflows, and is excited to collaborate with some of the brightest minds in finance. What's in it for You: A high-visibility role where you'll be empowered to make an impact on day one. A chance to shape process improvements, challenge the status quo, and modernize legacy systems. Direct collaboration with senior leadership-your ideas will be heard and valued. The opportunity to grow your career in a dynamic team environment that values innovation and efficiency. Access to cutting-edge technology and tools that support both traditional finance and the digital asset ecosystem. What You'll Do: Be the heartbeat of the loan trade process - from booking and settlements to ensuring accuracy and compliance across ClearPar, Loan IQ, and internal systems. Dive into credit agreements and complex loan structures-no two deals are ever the same. Drive automation by leveraging your Python/VBA/SQL skills to streamline processes, reduce errors, and deliver efficiency gains that matter. Collaborate with portfolio managers, legal teams, IT, and other stakeholders to resolve trade discrepancies and ensure smooth settlement. Gain exposure to direct lending, private credit, and crypto operations-an opportunity to expand your knowledge and career in an evolving market. What You Bring: 2-5 years+ of experience in syndicated loan operations, trade support, or middle office (ClearPar, Loan IQ, or similar platforms preferred). Solid understanding of credit agreements and loan documentation. Proficiency in Python, VBA, or SQL-you love finding ways to work smarter, not harder. Strong communication skills and the ability to collaborate cross-functionally. A passion for tackling challenges head-on and driving change. Bonus: Experience with crypto/digital asset platforms or an interest in fintech innovation. Referral Bonus: Know someone perfect for the role? We're offering a $500 referral bonus if your referral lands the job. If you're a Trade Support Analyst, Loan Operations Specialist, or Syndicated Loan Pro-apply here directly and email your resume to alex.muzaurieta@roberthalf.com.

Mastercool Inc. - a global leader in air conditioning service tools and equipment - is looking for a reliable and tech-savvy Support Specialist to join our team at our Randolph, New Jersey headquarters. If you enjoy helping people, solving problems, and working hands-on with tools and equipment, this is a great opportunity to grow with a well-established company. What You'll Do: · Provide phone assistance to customers to resolve product issues and inquiries · Guide customers and technicians through simple repairs and maintenance · Receive and process returned products (RMAs) · Provide accurate estimates for repair · Document customer interactions and resolutions Requirements What We're Looking For: · High school diploma or equivalent · Basic mechanical knowledge and comfort working with tools · Strong communication and customer service skills · Attention to detail and solid problem-solving abilities · Experience with order or quote processing required · Experience with Microsoft Office products · Bilingual in Spanish is a plus · Experience with Infor ERP system is advantageous Why Join Mastercool? · Competitive salary · Health, dental, and vision insurance · Health Savings Account (HSA) · 401(k) with company match · Profit sharing · Paid time off (PTO) · Long-term career growth opportunities The hourly rate for this position is $20.00 an hour. About Mastercool For over 40 years, Mastercool has been a trusted name in the HVAC and automotive industries, with products sold in over 76 countries. We pride ourselves on innovation, reliability, and a customer-driven mindset. Mastercool Inc. is an Equal Opportunity Employer M/F/Disability/Veteran

Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. Job Summary The Legal Support Specialist is accountable for providing administrative support and customer service to the Client Services Secretaries working in teams in order to meet critical deadlines within established guidelines. Job Responsibilities Assists with creating, editing, formatting and troubleshooting legal documents, using various programs, including Microsoft Word, PowerPoint and Excel. Proofreads documents to ensure accuracy of copy, grammar, punctuation and correct formatting. Returns work to Legal Support Secretary for final proof and return to attorney. Assists with scanning, comparing, and converting documents. Assists with digital document transcription. Assists with various on-going Departmental tasks. Provides limited support to partner Client Services Secretaries as needed. Inputs and finalizes attorney time into timekeeping system as needed. Assists with entering billing edits into Elite and finalizing invoices as needed. Prepares travel and expense reimbursements for submission to Accounting Department as needed. Returns all original receipts to requestor. Inputs and updates business contacts in Outlook and firm database as needed. Assists with scan and copy jobs. Creates CD/DVDs and prepares labels. Creates and assembles binders. Coordinates client mailings and distributions, as needed. Coordinates travel arrangements by securing air, hotel and car reservations for attorneys as assigned. Coordinates conferences, meetings, appointments, and preparation of materials as assigned. Maintains calendar of meetings, business trips, and upcoming events as assigned. Maintains electronic filing systems in compliance with firm guidelines and office policy to ensure accurate and efficient retrieval of data. Receives and screens telephone calls in a manner consistent with office policy and attorney preference. Provides telephone assistance and replies to incoming requests through a team d-list. Coordinates projects with secretaries, service departments and outside vendors, as appropriate. Maintains a log of all work performed using Track-It. Performs other duties as assigned by management. Qualifications Knowledge, Skills and Abilities Demonstrated basic knowledge of MS suite of products such as Word, Excel, PowerPoint and Outlook. Knowledge of Adobe Acrobat, Word Styles, Track Changes, Table of Contents, Table of Authorities, Elite, InTapp, Interaction, and Chrome River a plus. Ability to exercise sound judgment and discretion as well as perform routine and non-routine tasks with care, attention to detail and efficiency. Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload. Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors, and external contacts. Must possess a thorough command of the English language, including excellent spelling, grammar and punctuation. Ability to provide quality client service to both internal and external contacts, regarding non-legal matters of a routine nature. Must possess the interpersonal skills necessary to communicate information with tact and courtesy as well as follow instructions effectively from a diverse group of clients, attorneys and staff. Ability to accurately type a minimum of 50 words per minute. Basic knowledge of standard office equipment including copy, fax and scanning machines. Ability to work overtime hours as requested. Ability to safely lift, move and carry items without assistance, weighing up to 25 lbs. Education The position requires an AA/BA/BS degree or equivalent specialized training. Experience The position requires a minimum of two (2) years of related experience. Legal administrative experience a plus. Additional Information Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $59,900-$78,645. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors. EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.

Job Title: IT Support Engineer Skills: Laptop imaging and deployment, Troubleshoot, Configure, Reset Active Directory, Windows OS and Microsoft Office Suite, TCP/IP, DNS, DHCP Experience: 2-3 Years Job Type: Full-time We at Coforge are hiring for IT Support Engineer with the following skills: Perform laptop imaging and deployment using standard tools and procedures. Manage IT asset inventory, including tracking, auditing, and reporting. Handle laptop shipping and receiving with proper documentation. Support user onboarding and offboarding (account setup, access provisioning, hardware allocation). Provide end-user support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve hardware and software issues. Configure and troubleshoot network printers. Perform basic networking tasks (IP configuration, connectivity checks, patching). Reset Active Directory passwords and manage user accounts. Install and update software applications in line with company policies. Collaborate with IT team members to ensure high service availability and performance. Monitor and respond to tickets via the IT helpdesk system in a timely manner. Ensure compliance with IT security policies and best practices. 2-3 years of experience in IT support or desktop support roles. Strong knowledge of Windows OS and Microsoft Office Suite. Experience with Active Directory and user account management. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Hands-on experience with hardware troubleshooting and peripheral support. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage time effectively. Strong problem-solving skills and attention to detail.

Visitt is growing, and we're looking for a Support Specialist to help us revolutionize Commercial Real Estate operations. Visitt is an AI-driven building operations platform, built to help CRE property teams deliver exceptional building experiences, boost operational efficiencies, and tenant satisfaction-all while reducing workload and costs. Ready to make an impact? Join Visitt and bring your unique touch to our innovative team! Annual salary : 65-75K What you'll be doing: Troubleshoot and resolve technical issues, ensuring quick and effective solutions to enhance customer satisfaction. Develop and implement strategies to improve support operations, including creating helpful content and guides for both customers and team members. Proactively engage with customers to optimize their account usage and product experience, guiding your team to do the same. Act as a trusted advisor to key clients, offering clear, friendly, and professional responses to inquiries while leading the team by example. Fostering an environment of continuous improvement and high performance. Monitor and report on key performance indicators (KPIs) to ensure customer satisfaction targets are met or exceeded. Collaborate with cross-functional teams to relay customer feedback and identify opportunities for product improvement. Requirements: 3+ years in technical support roles with a focus on B2B products and services. Strong interpersonal and leadership skills, with the ability to build rapport with both customers and team members. Creative problem-solving, adaptable, and able to handle a range of tasks and responsibilities. Strong organizational and time management skills, with the ability to prioritize and delegate effectively. Proactively committed to exceeding customer expectations and providing top-tier service.

Hours: M-F 10:30 AM - 7:00 PM Pay: $40-$42k Provide phone-based support to consumers on hearing instruments and connectivity products (approx. 20 calls/day). Address consumer inquiries, troubleshoot issues, and resolve complaints professionally Guide consumers to hearing care providers Document interactions and maintain detailed records across systems Ensure a positive customer experience and promote products and services Collect and relay possible trends, problems, and suggestions for improvement May perform miscellaneous tasks/projects as directed by Supervisor Requirements: Minimum high school diploma or GED required MUST be tech savvy. Excellent oral and written communication skills required. Must speak and write clearly and professionally. 1 - 2 years of customer service experience is preferred Genuine interest and desire to help people Ability to organize and prioritize work in a fast-paced environment Ability to work both independently and as part of a team Working knowledge of Microsoft Word, Excel, and Outlook All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Forrest Solutions is seeking a Meeting Support Specialist to work onsite with one of Forrest Solution's most premier clients in the Financial Industry. The Meeting Support Specialist will provide high end hospitality support, to ensure the onsite external guest conference center experience is a white-glove, 5-star, personalized experience. You will set up rooms and event space, supports meeting hosts, coordinate with AV and IT services, restocking office supplies, serve as back-up reception. This is a great opportunity to provide white-glove service and play a key role in facilitating seamless events and operations at a prestigious accounting firm while contributing to outstanding client service. The Meeting Support Specialist will be an ambassador for our client by ensuring guests receive the best representation of what they will experience when meeting with the company. We are looking for a high energy, dynamic, hospitality & service focused experienced individual who excels in high volume, fast paced corporate setting with a high-end clientele. Location: New York, NY10022 Status: Full time, 40 hours Shift: Monday - Friday Hours: flexible schedule to support potential overtime when requested: hours of operation 6:30am - 7pm (may extend due to early or late events) Pay: $28.00 per hour Essential Job Functions: Room Setup & Event Support Set up training and conference rooms according to client specifications outlined in event diagrams and special forms. Adjust room sizes by moving airwalls between spaces as needed. Tape down wires and cables to ensure safety and professionalism. Place training materials on tables as requested and ensure the room is properly prepared for meetings. Cleanup & Post-Event Maintenance Collect and dispose of leftover materials after meetings and events. Ensure the room is returned to its original setup and the area is cleaned promptly. Client & Room Requirement Verification Verify that all room requirements are met, including lighting, supplies, AV equipment, temperature, and room setup. Address any issues that arise in real-time to maintain client satisfaction. Equipment Management Ensure all additional equipment used during meetings is returned to its proper storage location and securely stored when not in use. Customer Relations & Support Maintain good relationships with clients and guests by answering questions and addressing concerns with timely and knowledgeable responses. Monitor all meeting rooms for participants, ensuring the correct number of participants are booked and that no-shows are identified. Floor Monitoring & Facility Management Perform regular floor tours to monitor room conditions and ensure spaces are in optimal appearance and readiness for meetings. Ensure all meeting spaces are properly prepared before and during scheduled events. Creative Solutions & Customer Needs Use tools and resources to identify and resolve customer needs creatively, ensuring a first-point-of-contact resolution. Capture data and report customer interactions for continuous service improvement. Policy Compliance & Safety Adhere to Forrest Solutions and client policies and procedures, including safety regulations. Recognize that client policies take precedence and seek clarification when needed from Forrest Solutions management. Training & Development Participate in ongoing training sessions to enhance skill sets and improve service delivery. Stay up-to-date on the latest AV technologies and best practices for event management. Competencies: Client-First Mentality: Ability to prioritize client needs and ensure a high level of satisfaction. Attention to Detail: Demonstrates accuracy in room setups, AV configurations, and customer service. Multitasking & Adaptability: Ability to juggle multiple tasks and adapt to changing priorities in a dynamic environment. Decision-Making: Solid decision-making skills to resolve issues within the scope of the position. Communication: Strong interpersonal skills to communicate effectively with clients and team members. Position Requirements: Experience/Education: 2-3 years of experience in the service industry (e.g., hospitality, event planning, or customer service). Previous experience in a similar support role within a corporate or client-facing environment preferred experienced with back-of-house support services. Technical Skills: Proficiency with Microsoft Office Suite, Google Docs, and general AV equipment operation. Ability to troubleshoot basic AV and technical issues during events. Physical & Environmental Requirements: Ability to stand for extended periods and move equipment. Must be comfortable in a fast-paced, high-energy environment. Other Requirements: Strong communication skills, both verbal and written. Ability to interact with clients of all professional levels and maintain a high level of professional appearance and demeanor. Must be able to adapt to changing priorities and deadlines. About Us: Forrest Solutions is a national outsourcing and staffing firm, headquartered in NYC. We provide best in class technology and world class, white-glove delivery of critical business functions, and are the market leaders in onsite outsourced WPX™. "Exceptional talent serving Exceptional talent" All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The Specialist of Systems reports to the Deputy Director of Strategic Systems. The Strategic Systems team works to enable Sanctuary's mission through strategic and effective use and governance of technology. The Specialist will conduct data reporting/analysis out of the agency's enterprise systems and provide related technical assistance and process improvements. They play a central role in the agency's efforts to design/measure success, including enhancing existing tools, gathering feedback from constituents, and sharing back results. RESPONSIBILITIES Program Reporting, Evaluation & Impact measurement Conduct reporting out of Salesforce and other enterprise applications for internal and external purposes. Support reporting and analysis needs for Sanctuary's government and foundation reporting, and design data reports for funding solicitations and other ad hoc purposes. Analyze impact and outcome data, using both quantitative and qualitative methods. Create and maintain dashboards for staff. Respond to impact/outcome measurement requests and make ongoing adjustments and changes to tools, as needed. Oversee the implementation of impact/outcome measurement and client feedback tools, including gathering client feedback directly through surveying. Manage in-house evaluations and assists on out-of-house evaluations of programs. Systems PMO Oversee project management and implementation of assigned technology projects, ensuring alignment with programmatic direction and organizational priorities. Collaboration with Staff Support teams in their contract compliance and performance efforts. Monitor the system for data quality issues and implement plans for resolution. Provide technical assistance and training in areas related to outcome tracking and user capabilities. Manage standardized data maintenance reports to ensure data collection processes are being followed efficiently. Support helpdesk inquiries to the team, responding to technical support and data entry requests from staff in a timely and efficient manner. Coordinate with relevant staff members across departments to support staff dashboard use. Prepare written reports, present findings, and facilitate discussion of evaluation results with staff. Training & Communication Assist in developing and maintaining protocols, processes and standards for proper use of enterprise applications. Provide and support training needed for effective systems implementation and usage. Other Manage consultants and/or interns as assigned. Other responsibilities as assigned by the position's supervisor. EDUCATION/TRAINING/EXPERIENCE: Minimum of two (2) years related experience. Bachelor's degree required. Additional related coursework or professional background/training in data tracking, data quality, and/or reporting strongly preferred. KNOWLEDGE AND SKILL REQUIREMENTS: Must love data! Fluency in MS Office, particularly Excel. Knowledge of Salesforce is a huge plus. Open and willing to participate in appropriate application trainings to further knowledge. Knowledge of enterprise system reporting tools preferred. Strong critical/analytical thinking ability. Excellent organizational, analytical, and verbal/written communication skills. Ability to analyze and interpret data. Excellent attention to detail. Ability to work independently. Ability to prioritize and manage simultaneous projects, while balancing diverse stakeholders' needs. Strong interpersonal skills. Demonstrated ability to train others (of various levels of expertise). Experience in aggregating, analyzing and reporting on data trends to various stakeholders a plus. Budgeted Salary: $60,750 - $67,106 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time (standard 35 hours/week), Salaried/ Exempt. Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

US-NJ-Monroe Type: Full-Time # of Openings: 1 NJ - Monroe About the Role Canon USA in Monroe, NJ is seeking a Pre-Install Configuration Technician I (Tech, Config/Rem PreInstl I). The Pre-Install Configuration Technician I performs basic pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Begins OJT training in configuration. May also be required to complete basic used equipment evaluations. Continues to pursue development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact Performs assigned pre-installs /configurations each day at or above the established benchmark for the model Maintains appropriate monthly average labor time for “S” calls, dependent on assigned work load and availability Achieves monthly accountability expectations for position (based on shop tech matrix) Maintains constant high level of work quality and consistent conformance with published standards Maintains all technical information and Canon property assigned Communicates well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of used machines Assists and/or cross train in other Logistics functions as assigned Available to work overtime, as required, which may include weekends Consistently follows all documented shop processes and procedures Maintains shop cleanliness and security About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus less than one year of related experience Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee Experience with electro-mechanical / electronics repair is required Good working knowledge of personal computers, general and office application software Basic understanding of networking Capable of accessing E-support via a computer and using other on-line tools Capable of updating System Software on Canon connected device Logical thinking possessing ability to learn and apply acquired knowledge Ability to gain working knowledge and aptitude on all current Canon MFDs Good technical and non-technical communication skills Demonstrates a willingness and is successful at working in a team environment Demonstrates a positive work attitude Strong communication skills Begins OTJ Training in configuration of MFDs within segments 1-7 (Seg 1: Up to 20 PPM, Seg 2: 21 - 30 PPM, Seg 3: 31-40 PPM, Seg 4: 41-69 PPM, Seg 5: 70-90 PPM, Seg 6: 91-109 PPM, Seg 7: Over 109 PPM) Works under close supervision for several months to a year Must complete foundational training within first year of employment (Online Pre-Req and classroom training) Must be in position and show consistent performance for minimum of one year, prior to consideration for promotion Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary) Must be able to frequently lift up to 50 lbs. Must be able to lift up to 75 lbs. with assistance/using a team lift Frequent kneeling and standing Potential repetitive use of manual screw drivers Use of chemical cleaning solvent We are providing the anticipated rate for this role: $17.20 - $21.15 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-AV1 #CUSA #PM19 #LI-ONSITE #ID22 PId6cbf436c563-37***********5

Job Description The Marlene Meyerson JCC Manhattan (MMJCCM) is dedicated to building a vibrant, inclusive, and compassionate community. We believe that diversity is a strength-and we are committed to creating spaces where individuals of all abilities feel valued, supported, and empowered to thrive. We are seeking a warm, collaborative, and experienced Inclusion + Family Support Specialist to support children, families, and educators across the Children + Families department. Children + Families (C+F) at the JCC encompasses our Nursery School, Camps, Center for Family Life, and Tween and Teen programs. This role will work closely with the Center for Diverse Abilities (CDA) to ensure seamless transitions and consistent support throughout a child's growth at the JCC. The anticipated distribution of responsibilities is approximately: Nursery School 60%, Youth Programs 20%, and Camps 20%. The person best suited for this role is a compassionate clinician and educator who thrives in collaborative environments. You bring deep experience working with children with a range of developmental needs and are committed to building trusting, empowering relationships with families. You understand that inclusion is not only a set of practices-it's a mindset. You're adaptable, proactive, warm, and ready to be a key driver in shaping an inclusive future at the JCC. Approximately 30% of children in our early childhood and youth programs have diverse abilities, including developmental delays, neurodivergence, physical disabilities, and communication challenges. To ensure that every child and family is fully seen, supported, and celebrated, we are growing our efforts to embed inclusive practices across our school and children's programming. Key Responsibilities Partner with families to understand their child's needs and navigate resources both within and beyond the JCC. Offer consultations, guidance, and referrals to appropriate support services and provide regular communication with families about progress, updates, and next steps for their children. Observe children in classroom and community settings and develop support plans in collaboration with educators and families. Provide individualized and small group support to children using push-in and pull-out models across nursery school, camp, and children's programs. Design and implement classroom-based interventions, modifications and accommodations. Create and maintain developmental profiles for students receiving support. Participate in interdisciplinary team meetings and offer written observations and goal summaries. Observations. Create an internal organizational system to document progress, share information with families and ensure continuity of care throughout the JCC Work closely with the C+F and CDA team to build pathways that ensure continuity of support from early childhood through adolescence. Help shape inclusive program policies, practices, and culture across Children + Families programs. Coordinate and collaborate with external service providers and therapists. Contribute to organizational inclusion initiatives and represent inclusive education values in the wider community. Coach and mentor educators and instructors on inclusive practices, differentiation strategies, and accessibility. Lead professional development sessions across Children + Families programming. Qualifications Master's degree in Social Work, Psychology, Speech and Language Pathology, Special Education, or a related field. At least 5 years of direct experience in social work, mental health counseling, psychology, early intervention, or direct support services. Strong knowledge of learning differences, early intervention practices, and developmental assessments. Experience partnering with parents to support children's development and ensure cohesion between home and program settings. Experience with the New York City evaluation and support services landscape. Experience with differentiated instruction and inclusive practices in both classroom and community-based settings. Excellent interpersonal, communication, and organizational skills and demonstrated commitment to equity, inclusion, and diversity in educational and family systems. Any job offer is contingent upon the successful completion of a criminal background check.

Options Graduate and Placement Programme Salary: Competitive Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options future growth and success. We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. Who are we? Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options? Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking. Competitive salary: In addition to a competitive salary, Options reward employees with a range of bonus incentives and employee benefits. The Role The positions will be full-time, paid and based in New Yorkinitially, although there will be opportunities to work from company offices in Auckland, Belfast,Hong Kong, Singaporeand London for successful candidates. We welcome applications from graduates from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. At Options we are focused on creating a learning environment that enables you to develop and flourish in all aspects of your work. You own your career, you choose your own path, and we provide the opportunities to make it happen. Essential Criteria Strong research, writing and communication skills. Ability to work in a fast-paced and changeable working environment. Customer service experience (comfortable working with senior management and business owners). Exceptional organisational skills and strong attention to detail. Desire to travel and see the world. Ability to work independently and manage your own projects in a professional manner. Solid competency in the following: Word, PowerPoint and Excel. Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role. Desirable Criteria Previous start-up, technology or business experience. Degree level qualification or equivalent in related field. A passion for start-ups, innovation and financial technology. Strong interpersonal skills with client facing experience. Project management skills and proven ability to manage own workload. (In the case of applications for technical positions, examples of previous work are encouraged.) How to apply Please submit a CV and cover letter to the Options Graduate and Placement Programmeon the Options Career Page at************************************** your CV, please include a section on your Hobbies and Interests. On the covering letter please detail the role you are applying to, along with your availability.

Job DescriptionSHIFT - Friday, Saturday, Sunday, Monday 8 AM to 7 PM EST About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1 Engineer will have responsibility for remote client support. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breed IT support for our clients. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution Perform rapid analysis of workstation level incidents and consistently demonstrate the ability to determine the cause Sets client expectations appropriately throughout the troubleshooting process Utilizes appropriate software utilities, Thrives’ Protect software, and vendor or application specific tools to provide fastest resolution of customer incidents Monitor the Remote Service Center (RSC) Service Board for newly created service tickets Prioritize tickets created Follow Thrives’ best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting and resolutions through clear non-technical communication Demonstrate the correct level of urgency while resolving client incidents Resolution of incidents/requests related to, but not limited to the following: Mail Application/Office 365 issues Client/Server Connectivity issues (per SOP) Time Sensitive and VIP Workstation incidents File Restores Remote Access incidents (Citrix and Terminal Services) Password Resets Networked Printer Issues Requirements Bachelor’s Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 2-4+ years desktop support experience Knowledge of mobile device configurations and troubleshooting Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory Ability to articulate technical information and convey to non-technical people Passionate about delivering excellent customer service Must be able to work effectively in a team environment as well as alone Excellent written and oral communication skills Other Preferred Technical Knowledge In depth knowledge of Windows OS (7, 8.1, 10, etc.) Experience with Windows Server Experience with monitoring and remote management tools Experience with Apple OS Experience with VMWare Preferred Certification CompTIA Net + Microsoft: MCP/MCITP/MCSA Powered by JazzHR dW3Ql7xjvF

Job DescriptionMAJOR FUNCTION Under the direct supervision of the Senior Director of Behavioral Health and Clinical Supervisor of Behavioral Health, with day to day oversight by the Lead Behavioral Health Counselor for Substance Use, the Peer Recovery Support Specialist fulfills a unique role in the support and recovery of patients with a substance use disorder. The Peer Recovery Specialist (PRSS) is a person in recovery from substance use disorder, who has been trained to work with others on his/her individual road to recovery and incorporate personal experience to inspire hope in those they serve. The PRSS will work closely with clients and in collaboration with a multi-disciplinary integrated care team to optimize the patient experience and connection to the MAT program. The PRSS will be responsible for connecting with existing patients and conducting targeted outreach in the and around the surrounding areas of Trenton. ESSENTIAL FUNCTIONS Provide exceptional service and/or care to all patients, customers and team members. With appropriate releases, communicates with family members and significant others as indicated. Work within the Greater Trenton area including high risk neighborhoods and areas to reach substance-using adults Conduct individualized and group meetings with clients and provide a set of non-clinical activities that engage, educate and offer support to individuals; Facilitating groups on recovery that are tailored to the needs of clients Teach and role model the value of every individual’s recovery experience, including modeling effective coping techniques and self-help strategies. Serve as a recovery agent (providing and advocating for any effective recovery-based services to aid clients in daily living). Assist clients with community integration and making connections to recovery supports in the community. Comply with all regulations under HIPAA and relevant grant funding as applicable Maintain appropriate records of activities, participants, fidelity, and outcomes Attends team meetings with the program personnel and clinical staff to report and review program progress. Contacts key personnel at participating centers and other service/health-related organizations with access to target population to identify status of services and coordinate patient care. Assists in the collections of outcome data. Provides reports according to instructions from program coordinating staff. Other duties as assigned Staff Development: Serves as a full member of the HJAHC clinical staff team. Participates fully in Behavioral Health departmental meetings and other agency meetings as warranted. Participates in professional and related meetings, conferences, and continuing education training as available; prepares reports as requested. Keeps appraised of developing areas of substance use and provides colleagues with updates as appropriate. Learns and implements various types of electronic and/or manual recording and information systems used by the Center or its related units. Assists with onboarding of new staff as supervising university interns as requested. ADDITIONAL RESPONSIBILITIES: Serves as a full member of the HJAHC clinical staff team. Participates fully in Behavioral Health departmental meetings and other agency meetings as warranted. Participates in professional and related meetings, conferences, and continuing education training as available; prepares reports as requested. Keeps appraised of developing areas of substance use and provides colleagues with updates as appropriate. Learns and implements various types of electronic and/or manual recording and information systems used by the Center or its related units. REQUIREMENTS: EDUCATION & EXPERIENCE: High School diploma minimum requirement with working knowledge of addictions and the process of recovery. At least two years of personal substance use recovery; LICENSURE AND/OR CERTIFICATIONS: Training and certification by the NJ Addictions Professional Board, Inc. Working knowledge of addictions, Peer Recovery Specialist Certification required KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence; effectively present information in one-on one and small groups to clients and other employees of the organization. Computer literate. Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of common software packages necessary to perform the functions of the position. Ability to review and abstract data from patient records. Bilingual English/Spanish preferred To perform this job successfully, an individual should have knowledge of Word Processing software as well as use of an electric medical record. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Powered by JazzHR ibjz8YYNgi

Job Description Peer Specialist - Cortelyou Supportive Housing Reports to: Program Director Hours: Full -Time - 35 Hours per week; Ability to work Afternoon and Evening hours required Salary Range: $35,000 - $39,000 FLSA Status: Non - Exempt Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 28 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46-unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe and affirming living environment and supportive services to help our young adults to move towards long term stability. The Peer Specialist works in collaboration with case managers to assist residents with developing their skills as it relates to medication management, maintaining personal hygiene, and overall apartment cleanliness Responsibilities: Partner with program staff to aid residents with budgeting, shopping, meal planning/preparation, and clean-up Work in partnership with community providers to resolve challenges impacting residents’ ability to manage and retain supportive housing Complete progress notes within 24 hours of individual sessions Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.) Participate in community recreational events to increase consumer socialization skills Link clients to peer support and self-help recovery resources Educate residents on how to utilize public transportation Facilitate/co-facilitate groups, as directed Aid with coordinating resident move-ins and move-outs Provide support services to community residents and church social programs Participate in the facilitation of fire drills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all tasks and special projects as assigned by Program Director Qualifications Required: High School diploma or G.E.D. Peer specialist certification preferred Experience serving LGBTQIIA youth Candidates must have a lived experience of homelessness, Good written and verbal communication skills Basic computer and data entry skills Lived experience with a commitment to assist others in attaining recovery and wellness goals Must undergo pre-employment screenings such as the Criminal Background Check required by OMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are looking to make an impact by helping others, then Preferred Behavioral Health Group is the place for you! By joining our award-winning team, you will become part of the premier behavioral health organization in New Jersey. PBHG is a dynamic and innovative non-profit organization that was proudly named one of "THE BEST PLACES TO WORK IN NEW JERSEY" for 2024 by NJBIZ! Our mission is to change lives and save lives across the state of New Jersey through a Trauma Informed Care culture. Our staff is at the core of everything we do. We are dedicated to building a diverse team where employees feel a sense of belonging and are valued for their individual contributions. We encourage staff development and embrace a growth mindset. If you are interested in pursuing an exciting and rewarding career while being part of a recognized “Best Place to Work”, please submit your resume today! Job Title: Peer Recovery Support Specialist Program: CPSAI Location: Main office 630 Bangs Avenue, Asbury Park New Jersey Position Type: Full Time Salary $37,450.00 Job Description/Summary The Peer Recovery Support Specialist draws upon their lived experience to carry a message of hope and recovery to individuals who are experiencing a substance use disorder. By offering encouragement, support, outreach, service linkages, and advocacy. The PRSS cultivates and secures a connection with the parent/caregiver while coaching the parent/caregiver to achieve recovery goals and modeling personal responsibility. As part of their job responsibilities, the PRSS may be asked to provide direct services to individuals such as outreach and engagement, personal assistance in the completion of daily living skills, linkage to community supports, transportation, in-home services and advocacy. Essential Job Function Reinforces, guides and ensures parents/caregivers and their families that recovery is possible, and is built on multiple strengths, coping abilities and resources of each individual Assists parents/caregivers with gaining skills and resources needed to initiate and maintain recovery Assists in establishing and sustaining a social and physical environment supportive of recovery Enhances identification and participation in the recovery community Empowers parents/caregivers to make self-determined and self-directed choices about their recovery pathway In collaboration with the parent/caregiver, develops a Recovery Plan which should include culturally competent and relevant services that identifies goals with measurable objectives, assesses strengths, can be used to work toward those goals, identifies barriers that can inhibit goal attainment, and monitors the progress made attaining those goals Attend all Family Team Meetings and Focus on Supervision, as requested, participates in case consultation with parent/caregiver and DCP&P case worker, attend consortia (if parent/caregiver is presented), attend agency staff meetings Competencies Educates parent/caregiver on how to appropriately navigate treatment, social service and recovery support systems Is a positive role model to parent/caregiver and their families by sharing knowledge, hope and skills. Proficiently communicates - written and verbal Exhibits critical thinking Qualifications High school diploma or equivalency, Bachelor’s Degree is preferred Communication Skills: written and verbal Basic Computer skills Valid Driver’s License Must be 21 years of age Knowledge of addictions preferred At least 2 continuous years of sustained recovery or 2 years of practicing the principles of recovery as a family member affected by substance use Must pass a pre-employment drug test and background check Required Training: The Department of Children and Families approved Peer Recovery Support Service training including Ethics and Division of Child Protection and Permanency. Additional trainings may include: Domestic Violence (DV), Sexual Assault, Human Trafficking, Psychological First Aid and all agency specific trainings. Comprehensive Benefits Package: o Medical, Dental and Prescription Insurance o 403(b) Retirement Plan Contributions o Generous Paid Time Off and Paid Holidays o Long Term Disability Insurance o Life and AD&D Insurance o Employee Assistance Program o Voluntary Benefits, such as Vision Insurance, Aflac, Pet Insurance o Staff Training and Development Opportunities o Employee Referral Bonus program o Flexible Spending Account and Health Savings Account EOE