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Technical Support Specialist Jobs in Lees Summit, MO

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  • IT Procurement Specialist

    Brooksource 4.1company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    *The Corporate Purchaser is responsible for sourcing and managing technology products and services, including software, hardware, and professional services. Key duties include negotiating and renewing contracts with third-party suppliers, ensuring optimal value for the company.* The role involves overseeing procurement throughout the project life cycle. The Corporate Purchaser works closely with Legal, information technology, finance, and other internal teams to ensure contracts meet company standards. This position requires strong negotiation skills, attention to detail, and effective collaboration with both internal stakeholders and external suppliers. *Job Responsibilities will include:* Facilitate the sourcing and contracting processes, ensuring compliance with established policies and procedures. Develop RFXs based on business needs, serving as the primary contact for suppliers and business partners. Facilitate pre-bid meetings, respond to supplier inquiries, and update stakeholders on project plans and status. Identify and evaluate potential suppliers, including diverse options, and secure internal support for their inclusion. Support cross-functional teams in sourcing, contracting, and developing proposal evaluation criteria. Work closely with various organizations within IT to ensure consistency and compliance with InfoSec requirements, Integrations team, Enterprise Architecture and Software Asset Management. Prepare and process purchase order documents within the online purchasing system. Communicate and resolve procurement issues with relevant parties, including management. Draft contracts aligned with company policies that reflect negotiations used to reduce risk and capture long-term objectives. Serve as the subject matter expert for assessing completed contracts and resolving related issues or referring them to appropriate departments. Act as the primary point of contact for supplier inquiries and questions regarding executed contracts. Coordinate and facilitate contract negotiations with internal and external stakeholders. Perform additional duties as assigned. *Requirements:* Bachelor's Degree in Business, Supply Chain Management, Construction, Law or related field and 3 years direct purchasing experience. Required or applicable years of experience may be substituted for the degree requirement. Experience in negotiating software license agreements, cloud computing agreements, or other technology related contracts required. Project purchasing experience preferred. Excellent written and verbal communication skills. Excellent interpersonal skills. Strong analytical and problem-solving skills and ability to effectively negotiate. Proficient in Microsoft Office. Oracle Financial R12 software experience preferred. Proven ability of successfully solving difficult problems that require adaptation and modification of standard techniques, procedures and criteria. Experience in devising new approaches to purchasing problems encountered. CPM, CPSM, CTPS or CTPE Certification Preferred Job Type: Contract Pay: $60.00 - $70.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift Ability to Commute: * Kansas City, MO 64126 (Required) Work Location: In person
    $60-70 hourly 60d+ ago
  • Help Desk Technician - FWS

    Midwestern Baptist Theological Seminary 3.3company rating

    Technical Support Specialist Job 23 miles from Lees Summit

    Reports to Help Desk Manager / Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * MS Teams Room * Klik Boxes * Projector/TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows Operating systems * Window 10 through Windows 11 * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Shared office environment * No more than twenty (20) hours per week PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Bending at waist, sitting, kneeling, climbing, walking, crouching as job may require * Occasionally required to stand for extended periods of time. * Must be able to reach with arms and work with hand above head * Must be able to work in tight spaces * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation
    $45k-50k yearly est. 60d+ ago
  • Help Desk Technician

    Tnemec Company 4.2company rating

    Technical Support Specialist Job 19 miles from Lees Summit

    Job Details North Kansas City, MO Full Time DayDescription Make Tech Work for People - Join Tnemec's Frontline IT Team! Are you the kind of person who gets excited about solving problems, helping others, and making tech feel less intimidating? Do you thrive on fast-paced days, learning new systems, and being the go-to tech guru when something just won't work? If so, you might be the Help Desk Hero we're looking for! At Tnemec Company, Inc., we know that behind every successful team is great technology and even better people to support it. Our Help Desk Technician plays a vital role in making sure our systems, tools, and team members stay connected and productive across all locations. 🧠 What You'll Do As the Tier-1 first-line support, you'll be the friendly face (and voice) behind our IT support system, responding to issues both in person and remotely. You'll help our internal users navigate everything from login issues to hardware hiccups and have a hand in keeping our systems running smoothly behind the scenes. Here's what your days may include: Serving as the first point of contact for IT support via our ticketing system, Zendesk Triage incoming tickets, routing app and technical issues to the right fix agents Using remote support tools, phone, or in-person communication to resolve problems Thoroughly documenting issues, root causes, resolutions, and follow-ups Working with the IT team to optimize support processes, aiming for first-contact resolution and reduced ticket volume Analyzing help desk trends and crafting strategies to improve service quality Escalating unresolved issues when needed and driving tickets to closure 💻 What You'll Support Your support scope includes, but definitely isn't limited to: Windows & Mac (small volume) endpoints Basic Windows Server troubleshooting Hardware/software diagnostics and repairs File and print services Active Directory management and user account issues Password resets, login issues, and MFA Microsoft 365 (Outlook, Office, OneDrive) support VPN, RDP, and Citrix remote access issues Printer/scanner/peripheral troubleshooting Endpoint security with Sophos Email filtering with Mimecast Remote support tools & technologies You'll also handle: New user and computer setups Hardware returns and shipments IT asset management and tracking Collecting feedback from users to improve IT service Suggesting smarter, better support procedures 🤝 Who You'll Work With Internal Users: From every department, our people are your people External Agency Office Staff & Representatives: Providing support that keeps business moving ⚠️ Safety First All Tnemec employees receive thorough training in safety, hazard awareness, and environmental precautions relevant to their roles and worksites. 🌟 Why Join Tnemec? Because this is more than a help desk role, you're the bridge between people and technology. At Tnemec, you'll gain hands-on experience, be part of a collaborative IT team, and contribute to a company that values innovation, support, and continuous improvement. 📩 Apply now and bring your tech skills, and your people skills, to a team where they'll really make an impact! Qualifications ✅ What You'll Bring Proven experience in a help desk or IT support role Excellent communication and customer service skills. You're calm, clear, and helpful under pressure Strong organizational skills and attention to detail Ability to work independently and as part of a collaborative team Patience and empathy to deal with a range of tech users Experience with: Windows desktop and hardware troubleshooting Device management tools like Microsoft Intune Process improvement and documentation Windows Server basics (a plus, not required) 🎓 Education & Certifications One to two years of technical training or equivalent hands-on experience CompTIA A+ certification is a bonus, but not required
    $38k-57k yearly est. 17d ago
  • Principal Technical Support Team Analyst

    Serco Group 4.2company rating

    Technical Support Specialist Job 41 miles from Lees Summit

    Serco is seeking a Principal Technical Support Team Analyst to join our dynamic team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Fort Leavenworth, Kansas. This is an excellent opportunity to work alongside a team of dedicated professionals committed to enhancing military operational readiness. In this role, you will: * Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). * Train and provide technical support to establish command post networks and tactical communications equipment. * Install, operate, integrate, troubleshoot communications, configure applications, establish network addresses and connections, perform routine maintenance, and implement upgrades and security updates. * Provide technical support at the Mission Training Complex (MTC) or at the Training Unit Commander (TUC) point of need. Qualifications Qualifications * Bachelor's degree with a minimum of 9 years of experience with military training and training support, or Master's degree with a minimum of 7 years of experience. * Must possess an active U.S. Department of Defense (DoD) Secret security clearance. * Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training. * Strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE, and Joint Battle Command - Platform (JBC-P). * Working knowledge of simulation systems such as the Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS). * Possess IAT Level II certification. * Must be able to travel as needed (up to 25% of the time). * Must be able to work on-site at Fort Leavenworth, Kansas. To be successful in this role, you will have: * Strong leadership and mentoring capabilities. * Excellent technical, analytical, and troubleshooting skills. * Ability to work independently and collaboratively in a high-paced environment. * Strong organizational and communication skills to coordinate with a diverse technical and training audience. Additional desired experience and skills: * Digital Master Gunner qualification. * Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $53k-67k yearly est. Easy Apply 27d ago
  • IT Support Specialist

    Bluebird Network 3.8company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    PRIMARY RESPONSIBLILITES: * Process internal user support tickets and provides resolutions * Provide in-person and remote computer desktop support in accordance with established policies and procedures * Create records of daily data communication transactions, issues and remedial actions taken or installation activities * Lead hardware repairs with the appropriate vendors * Assist with Desktop & Server updates, application patching and configurations * Assist with firewall configuration and upkeep * Assist with LAN hardware configuration and upkeep * Assist with security camera system configuration and upkeep * Assist with Wi-Fi system configuration and upkeep * Lead New Hire and Termination processing * Manage Microsoft Intune and MDM platform(s) * On-Call support duty is required Bluebird is an equal opportunity employer. ABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com. Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of an IT Support Specialist to be a part of a collaborative team. This is a full time, benefit eligible position. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture. ABOUT THE POSITION: The IT Support Specialist is responsible for the daily support of user endpoints, desk phones, cellphones, phone apps for business users, windows and linux servers, camera systems, firewall, LAN, WiFi, network management systems and other similar duties in an innovative IT environment. This is a full-time, benefit eligible position located in our Kansas City, Missouri office. EDUCATION AND EXPERIENCE: * High School Diploma or equivalent required * COMPTIA A+ or Network+ certification preferred * AWS Certified Cloud Practitioner certification strongly preferred * JIRA Ticketing and project management tools * Desktop support or other related experience * Understanding of VMWARE and virtualized server systems * Familiar with printer hardware * Comprehensive knowledge of Office 365 and Azure environments including InTune, Defender, Entra ID, etc. * Group Policy, Active Directory knowledge and practice * Cisco Routers and Switch configuration * Fortinet Firewall configuration * Cyber security experience - training, best practices, secure operations SKILLS AND ABILITIES: * Strong verbal communication and documentation skills * Self-motivation and the ability to make sound decisions * Ability to multi-task and maintain composure in a demanding work environment * Ability to quickly write reports, user instructions, and procedure manuals
    $31k-58k yearly est. 27d ago
  • Help desk NOC Control Tech I

    Mobilecomm Professionals 4.1company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-53k yearly est. 56d ago
  • IT Support Analyst

    State of Kansas

    Technical Support Specialist Job 22 miles from Lees Summit

    Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. Office of Information Technology Services About the Position: * Who can apply: Anyone * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Regular/Temporary: Regular * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes Compensation: * Annual Salary/Hourly Rate: $20.13 - $26.23/hour Note: Salary can vary depending upon education, experience, or qualifications Position Summary: We are seeking an experienced IT Support Analyst to join our Chief Experience Officer (CXO) team. The Analyst will provide a wide range of technical support to end-users across multiple agencies, each with its own technology needs and operational requirements. The role involves troubleshooting and resolving issues related to agency-supported devices, user accounts, software installations, connectivity, and more. The Analyst will be responsible for both remote and onsite support, ensuring optimal performance and user satisfaction. Key Responsibilities: * Provide day-to-day technical support for a variety of hardware and software systems. * Troubleshoot and resolve issues with agency-supported devices, including desktops, laptops, printers, and mobile devices. * Manage user account creation, configuration, and setup. * Support on-premises and remote connectivity to OITS-managed resources. * Maintain and update printers hosted on print servers and support peripheral devices. * Assist with software installations, device replacements, and deployments. * Address problems related to MS Office, DHCP, and device security. * Create and maintain agency-specific documentation for application support and business processes. * Respond to and diagnose problems through user discussions, including troubleshooting, fault rectification, and problem escalation. * Provide effective and timely resolution of user problems, queries, or complaints. * Evaluate and recommend hardware and software upgrades or improvements to IT infrastructure. * Acquire, install, configure, and maintain office IT technology, including multi-user computers, peripherals, audio/video equipment, and LAN components. * Analyze and evaluate technology products for affordability, compatibility, and ease of use/support. * Ensure uptime, performance, resource availability, and security of PCs within budget and operational guidelines. * Plan for and respond to service outages and other technical issues. * Automate routine tasks using scripting and develop basic programs to enhance technology systems. Education: * High School Diploma/GED or completion of a technical school program in information technology or a relevant field. Experience: * Minimum 1 year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices. * Strong understanding of computer hardware, software, and operating systems. * Ability to work independently and collaboratively as part of a team. Preferred Qualifications: * Experience providing basic training and guidance to end-users on IT systems and software usage. * Ability to document support activities, solutions, and procedures for knowledge base articles. * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. * Advanced technical support experience and guidance to team members. Technical Skills: * Strong communication and customer service skills with the ability to explain technical concepts to non-technical users. * Proficiency in problem-solving with a keen attention to detail. Preferred Technical Skills: * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. Certifications: * Preferred vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent. * Preferred vendor-specific certifications such as Microsoft certifications. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Employee discounts with the STAR Program * Retirement and deferred compensation programs * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information… Recruiter Contact Information: * Name: Brenda Cripps * Email: OITS_****************** * Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. * Inside your Job Application upload these documents: Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." Job Application Process * First Sign in or register as a New User * Complete or update your contact information on the: * Careers - My Contact Information page * NOTE: This information is included on all your job applications * Upload required documents listed above for the Careers> My Job Applications page * NOTE: This information is included on all your job applications * Start your draft job application, upload other required documents, and submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. __________________________________________________________________________ How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration (ks.gov) __________________________________________________________________________ Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
    $20.1-26.2 hourly 20d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back (************ )or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE : Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************
    $40k-49k yearly est. 56d ago
  • Help Desk Technician

    Healthcare Support Staffing

    Technical Support Specialist Job 25 miles from Lees Summit

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!
    $32k-52k yearly est. 56d ago
  • Tech Support Specialist

    MHC Kenworth

    Technical Support Specialist Job 15 miles from Lees Summit

    Job Title Tech Support Specialist Business Function Information Technology Branch Name Murphy-Hoffman Company Date 05-27-2025 Address 4501 College Blvd City Leawood State KS Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Technical Support Specialist I. The Technical Support Specialist I is to provide day to day operations and technical support to all users of the MHC systems. * Provides initial support and assistance to all users of PCs, PC Networks and related peripheral devices. This includes the support of "approved" PC software applications. * Provides initial support to users of vendor applications; analyzes problems and contacts vendors for support if necessary. Responsible for making sure that vendor system application problems are resolved in a timely manner. * Responsible for referring support issues to the Technical Support Specialist II or System Engineer when appropriate. * Makes certain that each user receives timely and adequate support. * Responsible for the setup & configuration of PC's, printers and other peripherals. * Responsible for the setup & configuration of approved software. * Responsible for making sure that each call for support is properly documented using the MHC Help Desk System. * Responsible for managing projects and meeting deadlines using best judgment to achieve goals. Projects to be assigned by management. * Work in a rotation with other employees for after-hours technical support of end users. Responsible to ensure all emergency items are resolved in a timely manner. Using other resources when necessary. * Performs all other duties as assigned by supervisor. Qualifications * Excellent oral and written communication skills. * Excellent project management skills. * Excellent Windows and Microsoft Office Skills. * Should possess A+ or greater IT certification or degree * Demonstrated understanding and technical proficiency with Windows Server, Active Directory, and Current Windows Environments Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled
    $32k-52k yearly est. 15d ago
  • Bilingual Technical Support Specialist

    Nestpay

    Technical Support Specialist Job 25 miles from Lees Summit

    div class="job-description-container" div class="trix-content" div class="trix-content" div strong About Us:br//strongbr/ /div div strong NestPay/strong is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer support and professional on-site installations. We are looking for a strong Bilingual Technical Support Installation Representative/strong to join our team and provide top-tier assistance to our customers in strong English amp; Spanish/strong./div divbr//div div strong Job Summary:br//strongbr/ /div div As a strong Bilingual Technical Support amp; Field Installation Representative/strong, you will be responsible for providing both remote technical support and on-site installation of our products. You will troubleshoot technical issues, assist customers in resolving problems, and travel to customer locations for installation and maintenance.br/br/ /div div strong Key Responsibilities:br//strongbr/ /div div em Technical Support:br//embr/ /div ul li Respond to customer inquiries in strong English and Spanish/strong via phone, email, and chat./li li Diagnose and resolve hardware, software, and network issues./li li Guide customers through troubleshooting steps and provide clear technical solutions./li li Escalate complex issues to senior support teams when necessary./li li Maintain accurate records of customer interactions and solutions./li /ul div em Field Installation:br//embr/ /div ul li Travel to customer locations for product installations, maintenance, and troubleshooting./li li Set up and configure hardware, software, and networking components./li li Conduct system testing to ensure proper functionality./li li Provide on-site customer training and support./li li Ensure all installations meet company standards and customer requirements./li /ul div strong Requirements:br//strongbr/ /div ul listrong Fluent in English and Spanish (written and spoken)./strong/li li Experience in technical support, IT helpdesk, or field service installation preferred./li li Strong problem-solving and troubleshooting skills./li li Ability to read and interpret technical manuals and schematics./li li Comfortable working with tools and equipment for hardware installation./li li Ability to lift and transport equipment as needed./li li Proficiency in networking, system configuration, and troubleshooting./li li Willingness to travel for on-site installations (valid driver's license required)./li li Availability to work flexible hours, including evenings and weekends, if needed./li li Must be willing to travel 100% of the time/li /ul div strong What We Offer:br//strongbr/ /div ul li strong Competitive salary/strong and travel reimbursement./li li strong Comprehensive training/strong on our products and services./li li strong Career growth opportunities/strong in a dynamic and supportive environment./li li strong Flexible work options/strong (Office + remote support + field travel)./li li strong Health benefits, paid time off, and other perks/strong./li /ul divbr//div div Join us and be part of a team that delivers exceptional service and solutions!/div /div /div div class="job-compensation" Compensation: $46,000.00 - $50,000.00 per year /div br/br/br/ div class="account_description" h1About Us/h1divstrongEfficient and Simple Payment Processing for Small Businessesbr//strongbr//divdiv NestPay is revolutionising the payments industry by providing credit card processing solutions that focus on an impressive and simple payment solution. We are dedicated to offering valuable customer support and simple merchant services. NestPay uplifts small and medium-sized businesses and helps them achieve their long-term business goals. We are based across the United States, providing the latest payment technology for businesses with physical terminals and POS integrations, e-commerce businesses, buying and selling, and on-the-go merchants through mobile payments. Not just this, we make simple plans and give full disclosure of our low rates to our customers via a free consultation and cost-benefit analysis of their business.br/br//divdiv We strive hard to make sure that small businesses do well in the industry. We are a team of entrepreneurs that faced several issues with payment processing for our business, so we don't want that to happen to upcoming self-starters.br/br//div /div br//div
    $46k-50k yearly 5d ago
  • IT Help Desk Technician

    Charm Sciences Inc. 4.5company rating

    Technical Support Specialist Job 49 miles from Lees Summit

    The IT Desk Technician is an entry level overtime eligible technical that reports to the IT Management Team The IT Desk Technician is responsible for maintaining and monitoring end user workstations Performs a variety of maintenance software installation end user support and training tasks to ensure end user workstations meet company and user requirements The pay range for this position is 2200 to 3100 per hour Compensation will be determined based on education experience and other factors in accordance with applicable laws Essential Functions Administers end user workstations and supports end user activities on a primarily Microsoft Windows based local area network LANInvestigates and troubleshoots user problems and identifies their source; determines possible solutions; tests and implements solutions Document resolutions for future reference Installs configures and maintains personal computers Windows networks and Apple workstations file servers network cabling and other related equipment devices and systems; adds or upgrades and configures disk drives printers and related equipment Serve as liaison between staff and the technology department to resolve issues Work one on one with and provide support to staff on company supported application projects Perform hardware and software installations Provide computer orientation to new and existing company staff Maintains confidentiality with regard to the information being processed stored or accessed by the end users on the network Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time Knowledge Skills & Abilities Required Degree in IT or related field 1 3 years of IT experience or equivalent applicable work experience Ability to communicate technical information to nontechnical personnel Skilled in organizing resources and establishing priorities Ability to identify and resolve computer system malfunctions and operations problems Knowledge of computer andor network systems applications procedures and techniques Experience working with Microsoft desktop products OS Office Email PC based equipment printers and other peripherals is essential Preferred Experience in a manufacturing environment Exposure to business processes and ERP systems is a plus Physical Requirements Ability to see color and to distinguish letters numbers and symbols While performing the duties of this job the employee is regularly required to talk or hear The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms Must be able to move objects up to 50 lbs This job operates in a professional office environment This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines
    $29k-55k yearly est. 13d ago
  • IT Infrastructure Technician (2797)

    Honeywell 4.5company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    div class="external Posting" pb Join the industry leader to design the next generation of breakthroughs. br/ Innovate to solve the world's most important challenges. br/ /bbr/ Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. br/ br/ In Kansas City, Honeywell Federal Manufacturing amp; Technologies (FMamp;T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FMamp;T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. /p divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bSummary/b/h2 /divdivp Summary: This position is responsible for collaborating with senior network personnel to provide network infrastructure that is available, stable, and secure. This includes the evaluation, design, selection, purchase, installation, configuration, and maintenance of network systems, hardware, and software. This position is responsible for leading small projects for network design, development, integration, and/or enhancement. Networks consist of LAN, WAN, WLAN, VoIP, and associated communications systems. /p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bDuties and Responsibilities/b/h2 /divdivul li Configure, manage, and monitor daily network operations to maintain and increase network effectiveness. /li li Participate in incident management, asset management, change management, and continuous improvement of network systems. /li li Work with cyber security to maintain and monitor system security measures as well as assisting with computer security plans and documentation. /li li Identify and help resolve issues proactively before they become critical. /li li Remain aware of advances and current thinking in areas of responsibility and identify ways to apply latest technologies for improvement to network effectiveness. /li li Partners with Sr. Network Analyst to evaluate and recommend networking processes, tools, and/or software to be used in satisfying business and IT operational needs. /li li Utilize established processes for leading the planning and execution of small infrastructure projects. /li li Coordinate work with project delivery organization to support the successful completion of projects. /li li Create and/or update network systems and cable plant documentation in various systems per established processes and standards. /li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bYou Must Have/b/h2 /divdivul li Bachelors degree in the field of Information Systems, Computer Science, Computer Engineering, Engineering or Physical Science with a minimum of 24 semester hours of computer related courses or two additional years of equivalent work experience in lieu of a Bachelor's degree. /li li Two or more years of networking administration experience. /li li Ability to travel as determined by the needs of the business. /li li Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business. /li li Regular and reliable attendance is an essential function of this job. /li li United States Citizenship. /li li Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations). /li /ul pFMT2021/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bWe Value/b/h2 /divdivul li Demonstrated experience with network management troubleshooting, and monitoring tools. /li li Demonstrated experience with and understanding of cyber security concepts. /li li Basic knowledge of scripting in the support of automating services and infrastructure maintenance. /li li Basic knowledge of SDN concepts. /li /ul /div/div/div pem This job description/job posting is not all inclusive and other duties may be assigned. /em /p p /p pHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status./p pb If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at a href="mailto:**********************"**********************/a./b/p pTo learn more about our benefits and culture follow the link below:br/ a href="*********************************************************************************************************** pb Additional Information:/b/p ul lib Job ID:/b 2797/li lib Category:/b Information Technology/li lib Level of Experience:/b /li lib Posting Location/b: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147/li lib Remote Eligibility:/b Hybrid/li lib Travel Required:/b 0-10%/li lib Approved Work States:/b MO/li lib Hourly/Salary: /bSalary/li /ul /div
    $41k-80k yearly est. 4d ago
  • Informational Technology Position

    Missouri Reap

    Technical Support Specialist Job 10 miles from Lees Summit

    Grain Valley Schools is currently seeking applicants for a Field Technician in our Technology Department. This position is critical for supporting and maintaining the district's hardware and software. Essential Duties and Responsibilities: * Diagnose equipment failures or software-related issues with PC and Mac computers, iPads, Chromebooks, printing, and instructional media equipment. * Identify needed repairs and ensure equipment is in proper working order. * Provide remote and in-person troubleshooting & technical assistance to district staff and students. * Install and maintain computer systems and peripherals within district guidelines. * Maintain documents, files, and records (e.g., work order logs, inventory, etc.). * Provide ongoing support by tutoring district staff on various software applications and hardware operations (e.g., e-mail, productivity applications, etc.). * Collaborate with team members on projects such as computer lab refreshes, network hardware refreshes, or server upgrades. * Attend meetings, workshops, and training to increase the job knowledge required to perform ever-changing job functions. * Perform other related duties as assigned. Required Knowledge, Skills, and Abilities: * One to three years of computer service experience is required. * Working knowledge of various computer systems, such as Windows, mac OS, & Chrome OS. * Ability to organize and prioritize multiple projects simultaneously. * Knowledge of computer installation, maintenance, and software support to perform computer troubleshooting. * Ability to work as part of a team; be dependable, reliable, and flexible. * Must have strong customer service skills. * Ability to work with others with lesser technical skills to resolve questions and issues. * Ability to be organized, set priorities, and work effectively under pressure, performing individual projects and routine matters with minimal direction from a supervisor. * Ability to learn new systems and concepts as the district continues to expand technology. * Ability to keep accurate records, files, and reports. Salry Range Based On Experience: $23.00 to $25.25 Apply at ****************************** You are navigating off of REAP site to the district's posting. OK
    $38k-67k yearly est. 5d ago
  • IT Technician

    Mark One Electric Co

    Technical Support Specialist Job 18 miles from Lees Summit

    Since 1974, Mark One Electric has provided advanced electrical knowledge, experience, and service to general contractors, developers, facility managers, and business owners across the Midwest region. The company has evolved and diversified, providing an array of electrical construction services from Design/build and pre-construction to underground, data/comm and specialty systems. Mark One has grown to over 500 employees and is the specialty contractor of choice for the Kansas City construction community. The IT Technician is responsible for providing technical support and managing the systems at the Mark One office as well as in the field. The ideal candidate should possess the ability to prioritize the user experience and communicate clearly, courteously, and effectively across a diverse audience. They should manage time and priorities effectively, be adept at multi-tasking, and be detail oriented. Further, they should demonstrate a commitment to ongoing skill development, take the initiative to identify and resolve issues, and strive for continuous improvement. Essential Duties & Responsibilities Serve as the primary point of contact for all technology-related issues affecting employees and the company Manage employee logins, approvals, and accesses Identify and resolve POS hardware issues, including coordinating replacement equipment and ensuring proper installation Create and maintain documentation for support processes and standard operating procedures. · Proactively monitor and administer the network, workstation operating systems, security system, safety, backups, and servers related to the systems Assemble, disassemble, repair, install, and de-install computers, cell phones, and related equipment approved for use by the corporate office Supervise and train employees in the use of the systems to ensure compliance with pre-defined and set company policies Maintain accurate inventories of equipment and maintain an organized, safe and clean work area Basic Qualifications & Skills Bachelor's degree in IT or related field (or equivalent combination of education/experience) Minimum of 2 years of relevant work experience. Demonstrated proficiency in Microsoft Office suite Successful completion of criminal background check and drug screen Experience in the construction industry strongly preferred Physical Requirements Able to lift 50 lbs. Able to bend, stretch, and twist Able to stand or sit for long periods of time This is a full-time, hourly position. Core schedule is Monday through Friday, from 8:00 am to 5:00 pm, 40+ hours per week. This position may require, from time to time, working outside of regular business hours, including evenings and weekends, to accommodate system upgrades and maintenance. Apply now to make your mark with Mark One Electric and impact the future of some of the most dynamic businesses in Kansas City today. Equal Employment Policy It is the policy of Mark One Electric to offer equal opportunity in all areas of employment to all qualified individuals, regardless of race, color, religion, sex, age, national origin, veterans' status, sexual orientation, gender identity, disability, or other classes protected by applicable laws. This position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee to just the work identified. The expectation is that as a member of the Mark One team, each employee will offer their services wherever and whenever necessary and as requested.
    $38k-67k yearly est. 18d ago
  • TPA Information Technician

    Risk Strategies 4.3company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www. risk-strategies. com/careers.
    $39k-49k yearly est. 60d+ ago
  • IT INTERN

    Load King LLC

    Technical Support Specialist Job 18 miles from Lees Summit

    EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries either in person, via ticking system or over the phone.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Perform remote troubleshooting through diagnostic techniques and pertinent questions.• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software.• Provide accurate information on IT products or services.• Direct unresolved issues to the next level of support personnel.• Create knowledge base documentation on process.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal team.• Identify and suggest possible improvements on procedures.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Protects organization's value by keeping information confidential.• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. POSITION TYPE/EXPECTED HOURS OF WORK • Work hours are typically 8 am to 5 pm, however, this may vary depending on the location serving. COMPETENCIES: • Punctuality.• Flexibility.• Excellent telephone etiquette.• Collaboration skills.• Exceptional drive.• Excellent verbal communications skills.• Able to work with minimum supervision• Able to multi-task.• Strong knowledge of MS Office (Word, Excel, Outlook)• Ethical Conduct.• Technical Capacity.• Time Management• Organizational Skills• Problem Solving/Analysis.• Discretion.• Thoroughness.• Initiative.• Abides by all laws, regulations, policies, work procedures and instructions.• Professional appearance.• Business casual.• Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas. QUALIFICATIONS • Must possess a strong work ethic.• Ability to work well with others.• Able to finish tasks/projects in a timely manner.• Highly organized, detail-oriented, delivering accurate and polished work. EDUCATION and/or EXPERIENCE • At least one year of related experience and/or training; or equivalent combination of education and experience.• Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence.• Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate a number of complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. OTHER SKILLS AND ABILITIES • Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function. PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. BENEFITS 401(k) with Employer Match Competitive Health Care Dental, Vision, and Life Insurance Paid Vacation, Sick and Holidays STD/ LTD Partner Discounts Investment in Employee Development Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $31k-44k yearly est. 2d ago
  • IT Intern

    Custom Truck One Source 4.2company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    divdivdivstrong style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. /span/strongp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"Your success is what's next with Custom Truck One Source. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /span/ppstrong ESSENTIAL DUTIES AND RESPONSIBILITIES/strong br/• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. br/• Respond to queries either in person, via ticking system or over the phone. br/• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. br/• Perform remote troubleshooting through diagnostic techniques and pertinent questions. br/• Walk customer through problem-solving process. br/• Install, modify, and repair computer hardware and software. br/• Provide accurate information on IT products or services. br/• Direct unresolved issues to the next level of support personnel. br/• Create knowledge base documentation on process. br/• Follow-up and update customer status and information. br/• Pass on any feedback or suggestions by customers to the appropriate internal team. br/• Identify and suggest possible improvements on procedures. br/• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. br/• Protects organization's value by keeping information confidential. br/• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. br/ /ppstrong POSITION TYPE/EXPECTED HOURS OF WORK/strong/pp• Work hours are typically 8 am to 5 pm, however, this may vary depending on the location serving. /ppstrong COMPETENCIES:/strongbr/• Punctuality. br/• Flexibility. br/• Excellent telephone etiquette. br/• Collaboration skills. br/• Exceptional drive. br/• Excellent verbal communications skills. br/• Able to work with minimum supervisionbr/• Able to multi-task. br/• Strong knowledge of MS Office (Word, Excel, Outlook)br/• Ethical Conduct. br/• Technical Capacity. br/• Time Managementbr/• Organizational Skillsbr/• Problem Solving/Analysis. br/• Discretion. br/• Thoroughness. br/• Initiative. br/• Abides by all laws, regulations, policies, work procedures and instructions. br/• Professional appearance. br/• Business casual. br/• Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas. /ppstrong QUALIFICATIONS/strong br/• Must possess a strong work ethic. br/• Ability to work well with others. br/• Able to finish tasks/projects in a timely manner. br/• Highly organized, detail-oriented, delivering accurate and polished work. /ppstrong EDUCATION and/or EXPERIENCE/strongbr/• At least one year of related experience and/or training; or equivalent combination of education and experience. br/• Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence. br/• Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. br/ /ppstrong REASONING ABILITY/strongbr/Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate a number of complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. /ppstrong OTHER SKILLS AND ABILITIES/strongbr/• Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function. /ppstrong PHYSICAL DEMANDS /strong/pp• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. /pp This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. /pp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"strong style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"BENEFITS/span/strong/pp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /span/pul style='--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; list-style-type: disc; margin-left: -0. 25in;'li style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"401(k) with Employer Match/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Competitive Health Care/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Dental, Vision, and Life Insurance/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Paid Vacation, Sick and Holidays/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"STD/ LTD/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Partner Discounts/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Investment in Employee Development/span/li/ulp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;"em style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 12px;"Custom Truck One Source is an Equal Opportunity Employer and span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 tr
    $35k-43k yearly est. 13d ago
  • Student Internship - IT Service Desk

    Olsson 4.7company rating

    Technical Support Specialist Job 18 miles from Lees Summit

    Omaha, NE; Overland Park, KS ** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. **Job Description** As a student intern with our service desk team, you'll assist with performing routine service desk assignments according to established guidelines which may include services related to user set up, technology assistance, and/or hardware and software installation. Other responsibilities include answering service desk phone calls, configuring new employee computers and replacement computers for existing employees, assisting with maintaining records of employee hardware and software, and logging all communication regarding diagnosed and resolved issues. _We are looking for a student intern to start this summer and continue working during the school year out of either our Overland Park, KS or Omaha, NE office._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Pursuing a bachelor's in computer information systems, computer science, or other related field is preferred + Ability to adhere to the firm's IT security policy and follow established procedures + Basic knowledge of Microsoft Windows and Office products + Ability to lift 25 pounds occasionally + Ability to work part-time hours in the office during the school year \#LI-DNI **Additional Information** Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: + Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP) + Engage in work that has a positive impact on communities + Receive an excellent 401(k) match + Participate in a wellness program promoting balanced lifestyles + Benefit from a bonus system that rewards performance + Have the possibility for flexible work arrangements **Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $30k-38k yearly est. 40d ago
  • IT Specialist I

    University of Saint Mary 4.0company rating

    Technical Support Specialist Job 41 miles from Lees Summit

    The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old. THE HISTORY OF THE UNIVERSITY OF SAINT MARY: The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online. POSITION SUMMARY: The IT Specialist I (Technical Support) is responsible for providing technical support for a full range of business and classroom technology, including computer systems (hardware and software), desk phones, mobile devices, and audio-visual equipment to anyone within the USM organization who needs technical assistance. Duties include responding to hardware and software problems, updating hardware and software. Support for printers, Wi-Fi, and all peripheral devices on the USM network for faculty, staff, and students at all campuses. Configure and issue laptops; maintain laptop inventory; and provide introductory training at orientation sessions. Install and support audio/visual equipment and special events, (i.e. registration days, new student orientation, check in days, will include infrequent Saturday time). Develops/demonstrates expertise of assigned systems. Manage technical systems that support your functions. Independently assess a reported problem, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Collaborate with other team members (both internal and external). ESSENTIAL FUNCTIONS: Provide customer service for the end user's technology needs, by means of phone, in person or remote control. Document all phone calls and work orders in the KACE service desk. Respond to KACE support requests and assist in troubleshooting any problems that arise. Assign tickets in the KACE service desk to appropriate team members. Image, configure and deploy PC/MAC/laptop hardware and software as necessary. Move and install computer systems as required. Support audio/visual equipment, conference room, and classroom technology. Maintain current knowledge of all office applications, Windows and Mac operating systems. Assist in the installation and management of software licenses. Perform life cycle management, including the transfer of ownership/disposal of computers. Exercise initiative in the support of customers. Schedule, prioritize and accomplish projects and tasks in a timely and effective manner. Have a security mindset and implement security measures. Create and utilizes the knowledge base and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Provide occasional out of hours support. Ability to explain technical problems in layman's terms. Maintain accurate client network documentation. Other job-related duties as assigned. REQUIREMENTS: Associate's degree from an accredited Information Technology Program or 1-2 years related experience. Familiar with Microsoft Windows 10, M365, Microsoft Office products, MS Teams. A+ certification and familiarity with MACs desired. Effective interpersonal and communication skills. Affinity with the overall mission of the University of Saint Mary. Project a positive, professional, customer focused image for the university. Ability to work independently or as part of a team in a professional and confidential manner. Must pass required background screening as appropriate. You love working with people and being a strong active listener. TO APPLY: Submit a cover letter, resume and contact information for at least three current professional references. Saint Mary is an Equal Opportunity Employer. Questions: email human resources at *************
    $50k-59k yearly est. Easy Apply 2d ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Lees Summit, MO?

The average technical support specialist in Lees Summit, MO earns between $26,000 and $68,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Lees Summit, MO

$42,000
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