Technical Support Specialist Jobs in Harlingen, TX

REQUIRED: * Master's Degree in Educational Technology; * Valid Texas Teacher's Elementary or Secondary Certificate; * Five (5) years successful teaching experience using Learning Management systems; PREFERRED: * Mid-Management or Principal Certificate; * Bilingual/ESL Certificate and ESL Supplemental teaching endorsement; * Certificate in Educational Technology Leadership; * Experience in teaching in elementary or secondary levels using blended learning; * Experience communicating through online Professional Learning Networks (PLNs); * Knowledge of Curriculum planning, testing, and evaluation; * Experience in In-Service Training; * Knowledge of effective teaching and research-based practices; * Knowledge of social media; and experience in a leadership role at the campus or district level.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: Farmers Branch, TX, Carrolton, TX Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Qualifications share your resume with the best time to reach you or contact me on ************ Additional Information For more information, Please contact Shubham ************

td id="gnewton JobDescriptionText" div div divspan style="font-size:12px"span style=""span style=";"span style="font-family: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: 700; text-align: inherit; color: rgb(74, 74, 74); white-space-collapse: preserve;"Why Ensign?/span/span/span/span/div div div dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style="" /span/span/div p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside none disc;margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 348 facilities in the long-term care continuum that employ over 48,000 employees./span/span/span/p p dir="DEFAULT" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside none disc;margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; min-height: 16.08px; text-align: inherit;"span style="font-size:12px"span style="" /span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside none disc;margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"ESI is known as the “Service Center” and it provides the facilities and leaders it serves with necessary “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, legal, risk management, and learning management. This structure allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO) seriously and strive to provide a work experience that proves it!/span/span/span/p p dir="DEFAULT" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside none disc;margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; min-height: 16.08px; text-align: inherit;"span style="font-size:12px"span style="" /span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside none disc;margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"The IT Field Resource is responsible for performing IT-related duties on a professional level while working closely with the nursing homes in their markets to ensure system operations are fully functional. /span/span/span/p p dir="DEFAULT" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; min-height: 16.08px; color: rgb(74, 74, 74); text-align: inherit; white-space: pre-wrap;"span style="font-size:12px"span style="" /span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style=""span style=";"span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;"Qualifications:/span/span/span/span/p ul li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Possess an Associates/Bachelor's Degree in Computer Science or a similar IT Field support role such as Help Desk Tier 1, Tier 2, or Tier 3 experience. /span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"5+ years of direct hands-on experience supporting 100+ users or multiple locations./span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Experience supporting multiple facilities as a mobile field technician visiting one or more sites per day./span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Possesses knowledge and a basic understanding of IT cabling infrastructure and how to troubleshoot level 1 and 2 support issues./span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"IT Field Resources will work closely with other IT departments such as Networking, Engineering, Telco, and Help Desk to assist with trouble tickets, projects, and tech refreshes when needed./span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Have first-hand experience deploying equipment such as Desktop, Laptops, Tablets, Monitors, Peripherals, Printers, Copiers, or medical support equipment on a small, medium, and large scale. /span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Intermediate to advance knowledge using HP Computers, Lenovo Computers, Dell Computers, Xerox, Konica Minolta, Ricoh, Microsoft Suite, Citrix, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging Computers for deployment/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Experience working with multiple vendors, building relationships, and identifying new and exciting technologies to advance our ecosystem./span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Intermediate knowledge of Windows OS 8.1, 10, and 11/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Knowledge of mobile device management and configuration tool. /span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;"Due to the travel and car rental requirements for this position, applicants must be 25 years or older./span/span/span/span/li /ul p dir="DEFAULT" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; min-height: 16.08px; color: rgb(74, 74, 74); text-align: inherit; white-space: pre-wrap;"span style="font-size:12px"span style="" /span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style=""span style=";"span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;"Responsibilities:/span/span/span/span/p ul li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Deploy, Service amp; Order Equipment/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Install Networking amp; Telco Equipment/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Process Warranty Request amp; Returns/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"MDM Management/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Process Zendesk Tickets amp; Equipment Quotes/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Manage Service Now Directory/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Attend Team Meetings and Culture Events/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Local in-market travel (Northern California)/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Out of market travel - (limited basis)/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Support Facility Administration, Nursing and Service Center Team Members/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Reconcile Your AMEX Concur Expenses/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Assist Fellow Field Ops Team Members/span/span/span/li li style="font: inherit; list-style: outside none disc; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"span style="font-size:12px"span style=""span style=";"Project Management/span/span/span/li /ul div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style="" /span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style=""span style=";"span style="-webkit-tap-highlight-color: transparent;"span style="-webkit-tap-highlight-color: transparent; font-family: arial, helvetica, sans-serif;"b style="-webkit-tap-highlight-color: transparent; box-sizing: border-box; line-height: 26px;"What You'll Receive in Return/b/span/span/span/span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style="" /span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style=""span style=";"span style="-webkit-tap-highlight-color: transparent;"span style="-webkit-tap-highlight-color: transparent; font-family: arial, helvetica, sans-serif;"As part of the Ensign Services family, you'll enjoy many perks including but not limited to excellent compensation, comprehensive benefits package, PTO, 401K matching, stock options, amazing company culture and not to mention- opportunities for professional growth and advancement. /span/span/span/span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style="" /span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style=""span style=";"span style="-webkit-tap-highlight-color: transparent;"span style="-webkit-tap-highlight-color: transparent; font-family: arial, helvetica, sans-serif;"Compensation: b$65,000-$70,000/b DOE; imay be eligible for bonus /i/span/span/span/span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style="" /span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style=""span style=";"span style="-webkit-tap-highlight-color: transparent; font-family: arial, helvetica, sans-serif;"Pay is based on a number of factors including years of relevant experience, job-related knowledge, skills, and experience. Individuals employed in this position may also be eligible to earn bonuses. Ensign Services is a total compensation company. Dependent on the position offered, equity, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information regarding our benefits offered, check out our website: bwww./b/spanbb style="-webkit-tap-highlight-color: transparent; font-family: arial, helvetica, sans-serif; ;"ensignbenefits.com/b/b/span/span/span/div div style='-webkit-tap-highlight-color: transparent; box-sizing: border-box; ; font-family: "Open Sans", sans-serif; color: rgb(79, 78, 89); line-height: 26px;'span style="font-size:12px"span style="" /span/span/div div dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style="" /span/span/div p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style=""span style=";"span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; line-height: inherit; font-family: inherit; vertical-align: baseline;"Working Conditions:/span/span/span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"br span style="font-size:12px"span style=""span style=";"We support 24/7 operations. This position requires extensive local travel (75%+), must be able drive distances of up to 4 hours as needed. Monthly, or as needed, air travel is also necessary in this position. Most work is performed in office areas, basements, network rooms (MDF/IDF), Telco Rooms, and other storage areas. may be necessary in specific situations. This position does pose some risk of injury from falls, burns from equipment, odors, exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants./span/span/span/br/p ul style="margin-top: 12px; margin-bottom: 0px; margin-left: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; list-style-position: outside; list-style-image: initial; color: rgb(74, 74, 74); white-space: pre-wrap;" /ul p dir="DEFAULT" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; min-height: 16.08px; color: rgb(74, 74, 74); text-align: inherit; white-space: pre-wrap;"span style="font-size:12px"span style="" /span/span/p p dir="LTR" style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; ; line-height: inherit; font-family: Roboto, Arial, Helvetica, sans-serif; vertical-align: baseline; color: rgb(74, 74, 74); white-space: pre-wrap;"span style="font-size:12px"span style=""span style=";"Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required./span/span/span/p /div /div /divbr/ /td

Are you an energetic people-person with a passion for customer service? Do you enjoy interacting with customers and resolving conflicts? Would you say you find yourself wishing you had a customer-facing career with fast-paced growth opportunities? If you answered yes to any of these questions, we'd love to hear from you regarding our Customer Support Trainee position! K.E.Y. Point Solutions is a marketing and customer relations firm that focuses on providing excellent customer service in the Edinburg, TX area. Our methods of face-to-face marketing and customer service provide our customers with a personalized, unique experience that they never forget. Whether it's brainstorming ideas for new marketing strategies with clients, troubleshooting service issues on the customer's behalf, or auditing internally to ensure we continue to implement the best practices in customer service, we step up to the plate and give it our best. As our customer base continues to grow, we are actively looking to expand our team with new Customer Support Trainees committed to providing stellar customer service to our clients! Key Responsibilities of a Customer Support Trainee: Forge impactful relationships with customers at initial point of contact Resolve customer complaints promptly, professionally, and effectively Recognize when to escalate conflicts up the chain and when to take proactive action Stay up to date on company products, policies and procedures to provide the most accurate customer service Consult with marketing and human resource departments when necessary Open and close orders for interested customers and provide ongoing customer service Provide top-notch customer service via phone, email, and in-person visits Assist in the development of junior Customer Support Trainees Qualifications of a Customer Support Trainee: Previous experience in customer service, preferred Strong interpersonal/communication skills Ability to de-escalate and resolve conflicts effectively Desire to learn, willingness to take and implement feedback Growth-oriented individuals willing to start in an entry level customer service role and work their way up Candidates from underrepresented groups are encouraged to apply!

Job Posting End Date 06-14-2025 Please note the job posting will close on the day before the posting end date Perform work associated with the installation, operation, testing and maintenance of all protection and control devices and related equipment under direct, immediate or general supervision. Such devices and equipment includes but is not limited to digital relays, electromechanical relays, intelligent electronic devices, Station Disturbance Recorders (SDR), digital fault recorders (DFR), oscillographs and event recorders, RTU's and station SCADA systems, statistical load metering, telemetering and transducers. Additionally, install, maintain and operate all power line carriers (PLC), tone, pilot wire, fiber and associated P&C communications equipment. Respond to emergency call-outs and coordinate prompt restoration of service to customers as required. This list is not intended to limit assignment of work or the degree of supervision under all operating conditions. Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below. The following reference is provided as a guideline for persons responsible for directing the duties and responsibilities of assigned personnel, to assist in the safety and development of employees, and is not intended to limit assignment of work or the degree of supervision under all operating conditions: DIRECT SUPERVISION - When a qualified person is working with/hands-on with the person performing the designated task. IMMEDIATE SUPERVISION - When a qualified person is near the structure/equipment and is in constant visual and/or verbal contact to the person performing the designated task. GENERAL SUPERVISION - An employee of equal or higher classification, knowledgeable of the task at hand and not necessarily at the job site. QUALIFIED PERSON ' P&C Technician or Supervisor who is knowledgeable of the task or work to be performed, and is capable of performing the appropriate emergency rescue. Job Description Successful candidates must reside within 40-mile radius of the Service Center ESSENTIAL JOB FUNCTIONS: * Assist in the performance of acceptance and installation tests on protection, control, and measurement devices and associated equipment in stations. * Assist in the installation, maintenance, and operation of all power line carriers, station SCADA, and associated communications equipment or cables as assigned. * Perform switching under direct supervision of qualified personnel following direction of the proper operating authority. * Assist in the installation, maintenance, and operation of any new and added equipment or systems as assigned. * Maintain test equipment and automotive equipment in good working order so that work can be performed safely and efficiently anywhere throughout the System. * Prepare and maintain accurate records, reports and drawings as required. * Assist employees of equal or higher classification. * Perform all duties in accordance with the Company's safety rules and operating regulations, NERC and environmental compliance, and practices. * Perform similar or less skilled work as assigned. * Test protection &control devices and equipment periodically and as required. * Calibrate protection & control devices and equipment on a pre-established schedule and as required. * Assist with diagnosis of trouble, mis-operation, or damage of equipment and assist with corrective action to affect repair and prevent recurrence. * Operate a computer device to test, calibrate, and retrieve data from protection & control and devices. MINIMUM REQUIREMENTS: Education requirements are listed below: Associate's degree in electrical engineering technology, electronic technology or related technology field. Work Experience requirement listed below: No previous work experience required. OTHER REQUIREMENTS: Physical demand level is Heavy These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc. 1. Must satisfactorily complete, in such time frames as may be established by the Company, the qualifications necessary to perform the duties of the next higher classification in the line of progression, or vacate the current classification. 2. Must have the ability and desire to acquire the necessary knowledge and skills to perform the duties and/or responsibilities of the key job (P & C Technician Sr in this family and be qualified through demonstration, examination and/or performance appraisal as determined by the Company. 3.Must possess and maintain a valid state driver's license and must meet all vehicle operation requirements as designated by federal and/or state law. 4. Considerable travel and overtime may be required to complete work assignments. 5. Must successfully complete Physical Abilities Test (PAT) COMPETENCIES TECHNICAL PROFICIENCY Possesses technical knowledge acquired from an Associate Degree in Electrical/Electronic Engineering Technology. Gains knowledge of standards, codes, and regulations relevant to area of assignment. Gains knowledge with pertinent equipment, material, systems, and business processes. Assists employees in handling defined portions of routine problems when beneficial to AEP. Possesses basic computer literacy, knowledge, and skills. LEADERSHIP AND GUIDANCE Performs work activities as assigned and coached by higher level employees. Demonstrates ability to work with others in supplying information and seeking assistance as necessary. PLANNING AND ORGANIZATION ABILITY Plans work in accordance with AEP standard planning practices. Prioritizes routine work to meet the demands of the company. Maintains accurate records. PROBLEM-SOLVING AND INITIATIVE Applies technical knowledge and experience in resolving problems encountered in assigned work. Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills. Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems. COMMUNICATION AND INTERPERSONAL SKILLS Communicates effectively, both orally and in writing with internal and external customers. Assists in the preparation of technical reports and papers. Demonstrates the ability to be a team player. Relates to people in an open, friendly, and sincere manner. DECISION MAKING AND BUSINESS AWARENESS CHARACTERISTICS Develops decision-making skills based on sound judgment and job knowledge. Develops an understanding of the roles and responsibilities of the local organizational unit. PHYSICAL DEMANDS: List any physical demands required for position Minimum Requirement P&C Technician /Electrician Amount of Weight Lifted from Floor/Ground to Waist Level 60 Amount of Weight to be Carried for 20 Feet 50 Amount of Weight Lifted to Chest Level 30 Amount of Weight Lifted to Eye Level 30 Distance to Walk Accumulated over the Course of an 8-Hour Shift 1 Mile Distance in Feet to Climb and Work on a Ladder/Structure 20 and Higher Distance in Feet to Ascend to and Work in a Bucket/Lift 100 and Higher (Tested at 60') Ability to Discriminate between Colors Yes (Tested) Compensation Data Compensation Grade: N024-V68 Compensation Range: $33.61-34.73 USD The Physical Demand Level for this job is: H - Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10-20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $35,884.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

Job Description Since starting business nearly two decades ago, IOC Company, L.L.C., has built our services on a foundation of safety, quality, and productivity. Maintaining that commitment has meant bringing on qualified, dedicated professionals equally committed to providing best-in-class services. If you are hard-working, serious about safety, and ready to do your part in support of a team, you just might be a great fit here at IOC Company, L.L.C. Position Description Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district and assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware. Employee must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. Job Responsibilities: 1. Provide 1st, 2nd, and 3rd tier support to IOC Company employees. 2. Manage on-site inventory and the total lifecycle of IT assets. 3. Procure, configure, and deploy computer hardware and mobile cellular devices. 4. Troubleshoot software and hardware issues, in person and remotely. 5. Configure and troubleshoot desktop, label, and large multifunction printers. 6. Network support and troubleshooting from device connectivity to network equipment. 7. Maintain and update the IT ticketing system, ensuring accurate tracking and timely resolution of support requests. 8. Develop new workflows and solutions, working directly with IT leadership and other internal/external resources to resolve complex issues. 9. Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand. 10. Perform any other projects or tasks assigned. 11. Evaluate network performance and find ways of improvement 12. Organize and schedule upgrades and maintenance without deterring others from completing their own work 13. Do regular data backups to protect the organization’s information 14. Provide technical directions to co-workers on the computer and network usage and offer comprehensive advice and instructions 15. Diagnostic, problem-solving and analytical skills 16. Capable of working in a fast-paced environment and effectively manage tasks/projects 17. Knowledge of managing and monitoring local and wide area networks. 18. Knowledge of troubleshooting computer systems. 19. Knowledge of work order tracking computer systems. 20. Knowledge of network diagnostic tools and use in scope of daily activity. 21. Other duties as assigned. Position Requirements 1. Associate degree or a combination of education and relevant experience. 2. 2+ years of customer service experience. 3. 2+ years of experience as an IT Technician or similar role. 4. Must have a Valid Texas Driver License. 5. Must be willing to move/travel to projects – Travel up to 45% 6. Must have the ability to read, write and understand safety regulations applicable to our industry codes and standards. 7. Must be able to meet the physical demand of the job. 8. Must be able to work flexible schedules, including nights and weekends, as required by operation. 9. Able to successfully complete all required pre-hire tests and verifications, which may include pre-employment drug testing, reference & criminal background checks and MVR review and physical evaluation 10. Experience building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment. 11. Experience supporting Microsoft technologies. Proficient in computer software such as Microsoft Word, PowerPoint and Excel and experience in supporting Microsoft Technology. PREFERRED SKILLS AND EXPERIENCE: 1. Experience supporting Windows (Client / Server) environments. 2. Technical certifications (i.e., A+, Network+, MCSE). 3. Working knowledge of audio-visual equipment. 4. Comfortable working with mission-critical and sensitive systems, with a sense of urgency appropriate to the responsibilities. 5. Able to work independently while maintaining patience with constant interruptions. 6. Due to the high visibility of this position, excellent written, verbal, and phone communication skills. The employee assumes responsibility and is presumed to know the routine work details and performance standards of the job and to perform assigned tasks with direct supervision. Employee may be subject to long hours, weekend and holiday work. Work requires the direction and guidance of lead man, foreman, supervisor and helpers. Equal Opportunity Employer Our Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have any questions or problems with equal employment opportunities, or if you feel that you are being discriminated against for any reason, please contact the HR department at *****************. Powered by JazzHR kS4KX5WuSu

Technology Additional Information: Show/Hide PRIMARY PURPOSE Provide technical assistance for hardware maintenance, software and/or user related problems to all campuses and administrative departments. QUALIFICATIONS: Minimum Education Certification Associate's Degree in a computer related field or Bachelor's Degree Special Knowledge Skills: Knowledge of micro-computers, networking, and modern communication systems. Minimum Experience Skills: Three years of work experience in the area of computer maintenance preferred. . CALENDAR: As Needed DAILY RATE: $80.00 non-degreed $115.00 degreed

SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Key Responsibilities/Outcome: IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN-MEDFORD, OR WHAT WE DO: Hardware Replacement/Repair: Desktops, Laptops, Servers, Printers, and POS systems. Why Join Us? Do you prefer to focus on hardware components instead of software issues or endless password reset tickets? Do you have experience tinkering with devices, computers, or laptops? Here you will have the freedom to decide how busy you can be and how much money you want to make. Our customers come from all backgrounds: You may be fixing a computer in a home or office setting. Successful candidates start their day at home, checking their queue and contacting clients before heading out to pick up components and travel to client locations. Normal coverage area is 100 miles radius of parts pick up. Job Expectation: Complete and pass Client Certifications within 3 days. Good Time Management you will be traveling to client locations to repair equipment. Laptop/Desktop Hardware experience. Have your own Tools and ESD protection. Use Computer/Mobile to receive and manage repair requests. Access to client training site. Basic Qualifications: Must be legally authorized to work in the United States. Must have a valid driver's license and vehicle. Must be able to pass required certifications. Must have computer hardware experience. Must have own tools Working Place: Pharr, TX, United States Department : Unisys

POSITIONS AVAILABLE: 1 - Updated 5/8/2025 1 - Fields Elementary School PRIMARY PURPOSE: The Intern-Technology Support Technician will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Intern-Technology Support Technician accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Intern-Technology Support Technician will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. Intern-Technology Support Technician will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Intern-Technology Support Technician achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management. QUALIFICATIONS: Education/Certification: High School diploma, required COMPTIA certification, preferred Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required 2.5 GPA or higher, required Available to work 3-4 hours Monday through Friday for 19-hour week Special Knowledge/Skills: Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users. Experience: Experience in technology, preferred Experience with Windows (desktop all versions), Mac OSX (all versions), Network printers (all makes and models), Scanners (all makes and models), Mobile devices and their OS's, preferred Workdays: 226 Hours: 3-4 hours Monday thru Friday - 19 hours week maximum Pay Date: Biweekly MAJOR RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS: 1. Provide excellent professional customer service and behavior to students, parents, staff and stakeholders in the areas of technology solutions, use and issue resolution. 2. Develop and train technology users on proper guidance on prompt support and the use of technology devices and district applications. 3. Troubleshoot hardware, software, networking and wireless issues with quality and speed. 4. Provides district hardware, software, application and support solutions, awareness, training for all district technology. 5. Collaborate with all district campuses, departments implement solutions; communicate effectively through all technological medias. 6. Understand all district software and hardware technology including but not limited to computers, tablets, mobile devices, and other hardware such as monitors, printers, scanners, casting devices, projectors, interactive boards, document cameras and any other district technology device. 7. Plan with all Technology levels to execute plans of action for effective and efficient support on all configuration and deployment of technology devices, and/or moves, of technology installations and of technology disposals. 8. Prepare and continuously update technology equipment inventory. 9. Work with Department of Technology to facilitate installation or updating of technology devices and specialized software. 10. Contribute to creating a cooperative, collaborative, high-performing, and solutions-oriented department. 11. Follow McAllen ISD customer service standards. 12. Perform other job duties as assigned by immediate supervisor (primary evaluator) in accordance with funding source guidelines. SUPERVISORY RESPONSIBILITIES: None EQUIPMENT USED: Computer workstations, mobile devices, security devices, laser printers, ink printers, Multifunction devices, communications equipment, network devices, test equipment, network tools, sheet scanners, software, scanner, and other related devices/equipment. WORKING CONDITIONS: Mental Demands: Ability to communicate effectively; maintain emotional control under stress; ability to handle several projects at the same time with frequent interruptions; interpret policy, procedures and data; coordinate district computer functions Physical Demands/Environmental Factors: Occasional prolonged and irregular hours; ability to lift, carry and pull heavy equipment; ability to climb ladders to reach ceilings and roofs; stooping, kneeling, crouching, pulling; visual acuity; exposure to noise, vibration; work around machinery with moving parts

Join the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $24,100.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction. If you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization! Are you excited about this Helpdesk Specialist job? As a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community. Are you the Helpdesk Specialist we're looking for? To thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems. The ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role. Knowledge and skills required for the position are: * Experience in technical computer * Network or software support in a windows computer - based network preferred. * Bilingual English/Spanish preferred. * Knowledge of call center environment and duties. * Knowledge of computer systems and work order tracking computer systems. * Capable of working in a fast-paced environment. Connect with our team today! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware. Education/Certification High school diploma or GED Clear and valid driver's license Associate Degree in a related field preferred (computer maintenance, computer specialist, etc.) Google Certified preferred Experience 2 years of work experience installing, maintaining, and repairing computers and peripherals preferred Special Knowledge/Skills * Knowledge of computer workstation setup * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair computers and peripherals * Ability to install and maintain network cables and hardware * Ability to diagnose problems and perform repairs * Ability to speak, read, and write English at an eight-grade level Major Responsibilities and Duties Technical Support * Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. * Provide technical assistance to users of computers, instructional equipment, and software. * Install and configure application and operating system software and upgrades. * Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. * Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance * Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. * Remove old equipment and perform data migration to new machines. * Service equipment according to the established preventive maintenance schedule. Maintain accurate, updated records of preventive maintenance. * Maintain accurate records of time and materials required to perform repairs and service. Inventory * Maintain accurate inventory of hardware, software, and other equipment and materials at assigned site(s). * Identify, request, and control the inventory of repair parts. Other * Compile, maintain, and file all physical and computerized reports, records, and other documents. * Comply with policies established by federal and state law, State Board of Education rules, and local board policy. * Comply with all district and campus routines and regulations. * Follow district safety protocols and emergency procedures. * Respond to after-hours emergencies as needed. Supervisory Responsibilities: None Working Conditions: Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motion; frequent keyboarding and use of a mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over) Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day. Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to the position. It is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Non-Discrimination Notice: Sharyland Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions. Salary Information Status: Nonexempt Pay grade: CT08 Days/Months: 226/12 Terms: At-Will

Role Software Application Support Specialist Description Zoho builds cloud-based business software for a wide array of industries and purposes. We are currently expanding our support operations for one specific application, Zoho CRM, and we are seeking technology enthusiasts to join our inbound phone and email support team. Our team is comprised of people from various professional backgrounds, with our most successful team members having prior experience using, configuring, and troubleshooting modern business software. Skills Excellent written and verbal communication skills to assist customers through complicated scenarios. Comfortably navigate a variety of emotions from customers. You respectfully de-escalate a frustrated customer. Understand why different businesses use software and enjoy exploring new technologies. Comfortable learning complex topics with minimal direction. Preferred: You have professional experience providing technical support for SaaS environments via phone, email, chat, and remote desktop. Preferred: You are familiar with standard business applications and terminology (CRM, Help Desk, Email Analytics, Website Tracking, Project Management, IMAP/POP, Multi-factor Authentication). Preferred: You are comfortable reading and contributing to knowledge base articles. Preferred: You can explain what an API is and talk about different ways that applications "speak" to each other Responsibilities Our top performers don't let their job title or assigned responsibilities restrict their contribution to the company. Responsibilities include but are not restricted to: Learn multiple software products. The better you know the software, the better you can support our customers. Work collaboratively with peers, other support teams, developers, and product managers to provide world class support to our customers. Communicate with companies of all sizes. Speak with IT Administrators, Sales Managers, and small business owners. Articulate how the Zoho suite of products best fits their organization. Confidently share ideas and build solutions for process improvement while understanding that change takes time - Zoho believes in The Long Game Compensation/Benefits The starting salary range for this role is $50,000 - $60,000, based on experience. Permanent employees are offered competitive pay and a full suite of benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k. Please note, this position is in-office, not hybrid or remote. What to Know About Zoho Before Applying Zoho is a privately held company, focused on customers and employees, not shareholders. If you're seeking a big payout or lavish stock options, this isn't the place for you. We embrace a down-to-earth culture, so if a flashy office or "cool tech company" vibe matters to you, you may be disappointed. We're looking for candidates interested in long-term growth at Zoho. If you're after a short-term role, this isn't a fit. Zoho has a low-ego, flat culture where job titles don't matter. We value flexibility, creativity, and ambition over hierarchy. Candidates who focus on status may struggle. We reward self-starters who are motivated to learn and drive their own success. There's no micromanagement, so you'll need to be proactive and independent. Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.

Job Title: Attendance Support Specialist Wage/Hour Status: Exempt Reports to: Campus Principal Pay Grade: Administrative Management Grade 2 WHO WE ARE La Joya Independent School District (ISD) is committed to excellence for students and our community. We have a strong, 100-year legacy in the Rio Grande Valley. The district's vision - Educational Excellence: The Right of Every Student - conveys our urgent focus on students. Our work is rooted in five district priorities, which require collaboration and deep commitment to supporting one another as we serve the community. * Customer Service * Trust & Transparency * High-Quality Instruction * Excellence in Leadership * Integrity & Accountability We are focused on ensuring every student in La Joya ISD has access to a high-quality, best-fit school as we work to improve from a B-district to an A-rated district. We serve more than 22,000 students in more than 30 schools and span six municipalities, covering more than 220 square miles. WHO WE ARE LOOKING FOR We are seeking a team member that will dedicate themselves to ensuring students attend school every day. You thrive on making connections, solving problems, and being a trusted presence in the lives of students who need support. You're someone who understands that attendance is a reflection of many underlying factors-and you're committed to showing up every day to help students overcome those barriers. You believe that relationships matter, and you know how to meet students and families where they are with empathy, consistency, and persistence. The specialist will provide direct outreach and support to students and families to improve attendance and reduce chronic absenteeism. The specialist will reduce chronic absenteeism through proactive prevention, strategic intervention, and supportive case management. The specialist will be key to the work of the campus because attendance is a huge factor in student learning and outcomes. You will have to be ready for adaptive change in a very fast environment. WHY LA JOYA ISD You will be joining a district that is building on a legacy of achievement while rapidly improving and creating systems to reach new heights for student outcomes. You will receive intentional, targeted support in your leadership journey and have access to the highest-quality, research-based resources and instructional materials. We are also a district focused on continuous improvement and rigorous analysis of where we need to grow and learn. QUALIFICATIONS Education/Certification * Bachelor's degree required; preferred in education, social work, counseling, or related field Experience: * Prior experience working in an education-related field preferred * Prior experience with case management preferred Special Knowledge and Skills * Demonstrated ability to support all types of students, including students with special needs and Emergent Bilingual students * Experience supporting program design, development, implementation, and data-driven decision-making * Experience working with youth and families in a school, social service, or community setting * Ability to maintain confidentiality and build trust with students and families. * Experience in using and interpreting data to inform decision-making processes that allow for intentional actions and improvement * Exceptional interpersonal and communication skills (written and oral) * Strong organizational and collaboration skills * Bilingual (English/Spanish) preferred MAJOR RESPONSIBILITIES AND DUTIES Professional Growth * Serve as a key part of a team working to create a best-in-class learning environment and improve outcomes for students. * Participate in professional development and training to improve skills related to job assignment. * Foster collegiality and team building among staff members. * Provide for two-way communication with staff, students, parents, and community. * Demonstrate professional, ethical, and responsible behavior. Serve as a role model for students. Prevention & Engagement * Build positive relationships with students and families to encourage consistent attendance. * Collaborate with school staff to create a welcoming, inclusive environment that supports a culture of regular attendance. * Assist in the development and implementation of attendance awareness campaigns and initiatives. * Monitor attendance trends and support school-wide efforts to promote attendance incentives and recognition programs. Response & Intervention * Support the tracking of daily attendance and follow up promptly on absences and patterns of concern. * Conduct home visits, phone calls, and in-person meetings to address attendance issues. * Identify barriers to attendance (transportation, mental health, housing, etc.) and connect families to appropriate resources. * Work in coordination with school counselors, administrators, and other staff to implement tiered interventions. * Monitor, analyze and respond to chronic absenteeism data and trends. Case Management * Maintain accurate documentation and case notes for students with chronic absenteeism. * Participate in attendance team meetings and contribute to individualized student support plans. * Monitor student progress and provide ongoing check-ins and support. * Coordinate with community agencies and services to enhance student and family support. * Process and submit truancy documentation as needed. Culture & Climate * Create, cultivate and lead a culture of excellence, support, and community for all school stakeholders. * Support a student attendance support system that results in positive student attendance and enhances the classroom and school climate. * Facilitate effective and timely resolution of conflicts. * Develop and maintain a school environment conducive to effective learning. * Follow all policies, practices, and procedures that create optimal learning conditions for students with special needs in alignment with IDEA. School or Community Relations * Be available to students and parents for educational-related purposes outside the instructional day when required or requested to do so under reasonable terms. * Communicate with parents, families, and communities on a regular and consistent basis to ensure clear and consistent messaging to parents. * Engage with parents, families, and community members to increase parental involvement on the campus * Demonstrate awareness of school and community needs and initiate activities to meet those needs using appropriate and effective techniques to encourage community and parent involvement. Fiscal, Administrative, and Facilities Functions * Maintain accurate, complete, and correct records as required by law, district policy, and administrative regulation to accomplish instructional goals and objectives. * Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities. * Compile, maintain, and file all reports, records, and other documents required including accurate and timely reports. * Participate in safety inspections and drills. * Comply with district policies, state and federal laws and regulations affecting schools. Other duties as assigned. Supervisory Responsibilities None WORKING CONDITIONS Physical Demands Typical demands of a school environment. Lifting and carrying of books, boxes, and audiovisual equipment, light (15-20 pounds), climbing, stretching, visual acuity, walking, pulling, bending, stooping, climbing stairs, reaching, pushing, sitting, kneeling, standing, and twisting, may be required to control behavior through physical restraint. Work Environment Primarily school-based with regular interaction with district staff, educators, students, families, and community members. Campus visits will be required as needed and as a part of ensuring program implementation with fidelity and monitoring of service delivery models. Attendance at evening or weekend events may be required. Occasional prolonged and irregular hours. Reading, supporting instruction, demonstrating computer skills appropriate for assignment, effective communication and interpersonal skills, ability to work well with students, concentration (detailed work), interpretive skills (policy, procedure, dates), reasoning skills, understanding verbal instructions, analyzing, differentiating, memorizing, coordinating, compiling, and computing. Mental Demands: Must maintain emotional control under stress. POSITION WORKING DAYS 202 Days COMPENSATION Based on the pay plan. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities, and management reserves the right to revise the job description or require that other responsibilities be performed when the job changes. Additionally, the minimum level of education notated as a requirement could be supplemented by commensurate experience and/or certification(s) or license(s) as determined by the hiring manager.

The Fiscal Support Specialist is responsible for providing financial and administrative support to the Fiscal Operations team. ESSENTIAL FUNCTIONS: * Processes employee data changes and bi-weekly payroll and reviews for accuracy and completeness. * Prepares, compiles, and analyzes reports for the Management Team and maintains financial records for compliance. * Maintains and updates database(s) and reviews contracts for compliance with applicable policies. * Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE / SKILLS / ABILITIES: * Knowledge of payroll practices, budget control methods, fiscal policies and procedures, and applicable federal, state, and local laws and regulations. * Knowledge of Generally Accepted Accounting Principles (GAAP). * Knowledge of word processing, spreadsheets, technology, and computer skills. * Exceptional customer service, interpersonal skills, and leadership skills. * Excellent problem-solving and critical thinking skills, organizational skills, and detail-oriented. * Excellent verbal and written communication skills. EDUCATION AND EXPERIENCE: * High School Diploma or GED required. * Associate or undergraduate degree preferred. * (1) Year of relevant experience in finance/accounting highly preferred. * Valid driver's license and proof of insurance with good driving record. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * ----------------------------------------------------------------------------------------------------------------------- COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance (with low-cost options for employee-only plans) * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match of up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA: C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: 8810N2 - FSS

REQUIRED: Master's Degree in Educational Technology; Valid Texas Teacher's Elementary or Secondary Certificate; Five (5) years successful teaching experience using Learning Management systems; PREFERRED: Mid-Management or Principal Certificate; Bilingual/ESL Certificate and ESL Supplemental teaching endorsement; Certificate in Educational Technology Leadership; Experience in teaching in elementary or secondary levels using blended learning; Experience communicating through online Professional Learning Networks (PLNs); Knowledge of Curriculum planning, testing, and evaluation; Experience in In-Service Training; Knowledge of effective teaching and research-based practices; Knowledge of social media; and experience in a leadership role at the campus or district level.

Job Description COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $35,884.00 minimum salary Purpose of Classification Performs technical work in support of assigned IT programs or communications function. Duties include providing support and assistance to all Cameron county personnel on a computer or any devices such as a printer, scanner, or laptop and providing remote assistance through a remote-control software or through the phone. Positions in this class perform routine technology maintenance and identify needed corrective actions to resolve discrepancies; answer information technology questions; and maintain systems documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Installs and configures software on new personal computers with related peripherals; installs, sets up and configures voice and data communication systems; troubleshoots, resolves and documents applications and software issues; performs routine and preventive maintenance on communications and/or computer equipment. Receives and processes service requests for assigned department. Reviews documents for completeness and accuracy; pair documents to related information such as matching purchase orders to invoices and/or matching payments to account files/billings, etc.; codes information to ensure accurate processing, and that appropriate department/program is credited or debited. Runs weekly reports of service request/work order progress; copies and/or distributes reports; establishes and maintains both automated and manual accounting records and files; and performs record retention tasks as dictated by County policy. Prepares, reviews, and processes purchasing documents. Maintains assigned inventory; prepares purchase orders for needed software, communications, materials, equipment, and supplies; receives and distributes incoming shipments; reviews and forwards for payment. Prepares various department network documents requiring knowledge of department policies, programs, and procedures and which may involve researching, compiling, analyzing, retrieving and/or summarizing data. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned technology functions; serves as liaison between supervisors, vendors, and other departments in regards to purchasing policies and activities. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by two (2) years of experience performing technical support and/or telecommunications work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Associate's Degree in Computer Technology, Computer Information Systems or Computer Science preferred. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER

pJoin the City of Pharr as a Full-Time Helpdesk Specialist and immerse yourself in a dynamic, customer-centric environment! This onsite position in Pharr, TX, offers a unique opportunity to be at the forefront of technology while providing essential support to our community. With a competitive pay of $24,100.00, you'll have the chance to solve problems and innovate daily, making a significant impact on our city operations. As part of our energetic and forward-thinking team, you will engage directly with clients, enhancing their experience and satisfaction./p pIf you are a passionate problem solver eager to contribute to a professional atmosphere, this role is not to be missed. You can enjoy great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Take the leap into an exciting career where your skills will shine and grow within a thriving organization!/p h3 style="text-transform:uppercase;"strong Are you excited about this Helpdesk Specialist job?/strong/h3 pAs a Full-Time Helpdesk Specialist at the City of Pharr, you will serve as the first point of contact for end-users and TEAMPHARR.NET customers in need of technical assistance via phone or email. Your role involves answering support calls and utilizing management tools to resolve issues remotely, ensuring high-quality customer service at all times. You will troubleshoot a variety of problems by evaluating multiple options, employing checklists and scripts to guide your approach. Additionally, you will perform basic network troubleshooting to maintain connectivity for both computers and printers, demonstrating your commitment to problem-solving and customer-centricity. This position offers a stimulating environment where your technical skills can flourish while directly benefiting the community./p h3 style="text-transform:uppercase;"strong Are you the Helpdesk Specialist we're looking for?/strong/h3 pTo thrive as a Full-Time Helpdesk Specialist at the City of Pharr, candidates should possess a strong foundation in technical computer, network, or software support, preferably within a Windows-based environment. Bilingual proficiency in English and Spanish is highly desired, as it enhances communication with our diverse customer base. Familiarity with a call center environment and its duties will set you apart, complemented by knowledge of computer systems and work order tracking systems./p pThe ability to excel in a fast-paced environment is essential, as you will frequently troubleshoot various technical issues while maintaining a high standard of customer service. Strong problem-solving skills, paired with effective communication and multitasking abilities, will ensure your success in this pivotal role./p pKnowledge and skills required for the position are:/p ul li Experience in technical computer/li li Network or software support in a windows computer - based network preferred./li li Bilingual English/Spanish preferred./li li Knowledge of call center environment and duties./li li Knowledge of computer systems and work order tracking computer systems./li li Capable of working in a fast-paced environment./li /ul h3 style="text-transform:uppercase;"strong Connect with our team today!/strong/h3 pSo, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!/p pMust pass a thorough criminal background check due to the sensitivity of the information handled by this position./p