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Technical Support Specialist Jobs in Greenwich, CT

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  • Information Technology Administrator

    Atlantic Group 4.3company rating

    Technical Support Specialist Job In Greenwich, CT

    Our client, a mining/commodity trading firm that is very active in the global metals and minerals markets, is looking to hire a full-time IT Administrator (focus on CTRM - Commodity Trading Risk Management). This will be fully onsite out of their Greenwich, CT location. You will report to the Information Systems Manager and have a direct dotted line into the COO! In order to be considered, you must be interested in Python/Systems/Commodities. About The Firm: They have a long history of sourcing and suppling industrial metals to manufacturing companies globally. With over 100 years of overall trading experience, they are one of the most actively involved in ferrous and non-ferrous metals through various commodity groupings. They trade more than 100 uniquely sourced products and continue to seek opportunities that complement their already existing diversified portfolio. Position Overview: The position of CTRM / IT Administrator is responsible for the overall daily maintenance, monitoring and administration of the company's Commodity Trade and Risk Management System, while also supporting local and global IT Initiatives. Key Responsibilities: Administration of Commodities Trade and Risk Management System Daily checking and reconciliation between system and automated processes (using Python) Oversight and control of manual system processes such as security, users, data storage/retention, server performance and connectivity Act as lead CTRM support for local office/team and assist global CTRM support team where possible Support operations and middle office teams in bulk corrections, changes, and entry utilizing backend tools Administer referential data, market data, and trade data Support ongoing development and testing of system with external developers utilizing JIRA platform Assist with spot data queries and report building requests Be involved with development of data warehouse (Python, AWS) Act as local Point of Contact (POC) for IT Department for basic, hardware setup, basic admin on O365, Dropbox, and local vendor management Experience/Skills: Bachelor's Degree; preferred degree in Business Administration, Finance, Computer Science, Information Technology, or a related subject. Prior experience in finance; experience in an environment that integrates technology and trading a plus Preferred understanding of commodities markets, trading life cycles, and hedging Knowledge of Excel, Python, VBA, familiar with REST APIs and JSON structure. SQL a plus. Fluent English essential as daily contact with traders and internal departments is conducted in English, any other language will be an advantage. Basic IT knowledge, troubleshooting ability, and skills ID: 42837
    $65k-91k yearly est. 44d ago
  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Technical Support Specialist Job 17 miles from Greenwich

    Contract Orangeburg, NY Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 36d ago
  • Senior Key Agency & Pro Market Field Support Specialist

    Canon U.S.A., Inc. 4.6company rating

    Technical Support Specialist Job 21 miles from Greenwich

    US-NY-Melville Type: Full-Time # of Openings: 1 NY - Melville About the Role We have an exciting opportunity for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical) to join our Key Agency & Pro Market Field Support Team within the Canon USA Business Partner Group (BPG). If you have experience in the professional photojournalism and/or professional photography and video industries and an interest in supporting, educating, and engaging with that market, this could be the job for you! Utilize your technical product expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Ideal candidate will work remotely, based in close proximity to a major metropolitan city/airport hub in order to facilitate travel. This position requires frequent overnight travel to events, meetings, workshops, and/or productions. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Visit key professional end users to demonstrate and educate on Canon imaging products Provide support to imaging professionals and end users, which may include evaluation loans, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications, workflow, and imaging techniques Plan and conduct internal, dealer and client training seminars in collaboration with the sales teams to educate about the features, specifications and applications of Canon's imaging products Collaborate with Canon's Marketing and Product Planning departments to provide support on product launches, marketing collateral, events, and other special projects Assess technical support requirements for the industry and develop / schedule appropriate activities and programs Participate in research, planning, and execution of trade shows, activations and events supporting the professional imaging market Develop audio/visual and technical documentation support materials to enhance information presented during training and technical demonstrations Follow up on assigned leads and identify and develop new business contacts with potential customers to increase Canon's share in the professional market Communicate, advise and collaborate with the sales organization regularly Compile product and market information, document business activities, and report on customer feedback and sentiment Represent Canon in on-camera interviews, social media, and marketing assets Develop enduring ties and communication with key end user clients and partners. Provide valuable customized solutions, and maximize the scope of our technology, world class service, and human capabilities to support this goal Use technical and industry expertise to support other internal departments such as Canon Professional Services (CPS), product and business planning, marketing, and sales support About You: The Skills & Expertise You Bring Bachelor's degree in a relevant imaging, photojournalism, marketing, and/or business field or equivalent experience required, plus 5 years of related experience as an imaging professional Professional level knowledge regarding cameras, lenses, techniques, and applications to communicate with and support the professional end user Experience in the technical aspects of on location photojournalism and/or photography including image editing, remote filing, and transmission Experience working in a still and video hybrid newsgathering environment Experience working at or with key imaging agencies and/or wire services is preferred Ability to travel up to 50-70% nationwide, with some opportunities for international travel This position requires driving; therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies Ability to lift over 50 lbs Working knowledge of a CRM preferred In accordance with applicable law, we are providing the anticipated base salary range for this role: $76,150 - $114,040 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-AV1 #LI-REMOTE #ID22 PIec6c2e307d98-37***********1
    $76.2k-114k yearly 9d ago
  • Client Support Specialist

    Vandis 3.0company rating

    Technical Support Specialist Job 18 miles from Greenwich

    Vandis is looking for quick learners with dynamic problem-solving skills. Someone who looks at the big picture while working on the details. You're a self-starter, ambitious, and you're looking to grow in a company. It's always best to start at the beginning. Our Client Support Specialist (CSS) is an entry-level position. Learn our business from the ground up. The Client Support Specialist (CSS) serves as a valuable resource for Vandis' clients, account managers, and regional partners. The CSS engages with internal and external resources to support the business objectives of our clients. They assist with managing customers, deals and other data in HubSpot so the Account Manager can maintain and grow their accounts/regions. It is the duty of the CSS to support our Accounts Managers with new business as well as renewal business. The CSS must keep their finger on the pulse, tracking and assisting with all deals throughout the entire pre-sales process, as well as a few post-sale objectives. Responsibilities: · Track and manage opportunities from inception to procurement in a timely manner. · Create and maintain relationships with clients, manufacturers, and distributors. · Understanding of the sales, quoting process, pricing strategy and renewals business. · Collaborate internally with other departments. · Manage HubSpot as a CRM to input data, track opportunities and create reports. · Coordinate internal and external meetings to move opportunities forward. · Submit and track Deal Registrations. · Work with internal and external teams to build, price and deliver accurate quotes. o Update our team and clients, where applicable, with relevant product and partnership changes and promotions. Candidate Qualifications: · Up to 2 years of experience in a similar role. · Bachelor's Degree in Business Administration or related fields. · High attention to detail. · Effective communication skills, able to develop professional relationships with business partner and clients, as well as internally within team and other departments. · Prior experience dealing with pricing, quoting and customer service. · Proficient in HubSpot, Microsoft 365 and SharePoint. Note: There is also a quarterly bonus. Hard work and success have their rewards. Vandis Inc. is a major provider of Computer Security and Network Infrastructure to Fortune 1000 corporate accounts, universities, government agencies, K-12 school districts and hospitals throughout the NY/NJ metro area. We also provide integration, professional services, training, and managed services utilizing our own team of engineers. For close to 39 years, Vandis Inc. has seen the technology and business world change while our client-focused approach has remained the same. We are a growing, profitable, and financially stable company. With a consistent growth rate, no debt, and a strong balance sheet, you can feel assured that you made the right career choice.
    $43k-63k yearly est. 30d ago
  • Academic Support Specialist

    Academy of Diagnostic and Osteopathic Medicine (ADOM

    Technical Support Specialist Job 27 miles from Greenwich

    Position Type: Part-Time (2 to 3 days per week) About Us: ADOM Academy of Diagnostic and Osteopathic Medicine is at the forefront of diagnostic medical education, specializing in non-radiative diagnostic tools and ultrasound procedures. We are seeking a dedicated and organized Administrative Assistant to join our team. ADOM Academy is seeking a highly organized, student-centered individual to serve as an Academic Support Specialist & Administrative Assistant. This hybrid role provides both academic support to students and administrative assistance to faculty and staff. The ideal candidate is proactive, tech-savvy, and passionate about education, student success, and operational excellence. ⸻ Key Responsibilities: Academic Support (Student-Facing): • Serve as the primary point of contact for students needing academic assistance, scheduling help, or learning resources. • Coordinate and track student progress, attendance, and academic concerns in collaboration with instructors and program directors. • Assist students with understanding academic policies, digital platforms, and accessing course materials. • Provide guidance with clinical case log submissions, externship documentation, and assignment deadlines. • Support the implementation of tutoring, review sessions, and remediation plans. • Help maintain a positive learning environment that supports student achievement and well-being. Administrative Support (Operations-Facing): • Manage scheduling, correspondence, and calendar coordination for leadership and faculty. • Assist with onboarding new students, processing documents, and maintaining accurate student records. • Support preparation and tracking of course materials, supplies, and reports. • Help maintain inventory of lab and classroom equipment and ensure readiness for instructional use. • Handle reception duties, answer phone calls, and direct inquiries appropriately. • Organize meetings, take minutes, and ensure follow-up actions are completed. Qualifications: • Associate's or Bachelor's degree in education, healthcare, business administration, or related field. • Experience in a school or academic setting preferred. • Strong interpersonal and communication skills. • Highly organized, detail-oriented, and adaptable in a fast-paced environment. • Proficient in Microsoft Office, Google Workspace, and student learning systems (LMS). • Demonstrated commitment to student success and educational integrity. Preferred Skills: • Familiarity with ultrasound, diagnostic imaging education, or healthcare training programs. • Bilingual or multilingual abilities. • Prior experience in hybrid or online learning environments. Why Join ADOM Academy? As a pioneering institution in non-radiative diagnostics and ultrasound education, ADOM Academy offers a dynamic environment where your work directly contributes to transforming healthcare education. Be part of a mission-driven team dedicated to innovation, compassion, and excellence. Why Join Us? Be part of an innovative and growing educational institution specializing in non-radiative diagnostic education. Work in a supportive and collaborative environment. Opportunities for professional development and growth. Compensation: Hourly rate: $20 - $30 per hour, based on experience. Weekly hours: Approximately 24 hours per week (3 days x 8 hours/day). How to Apply: Interested candidates should send a resume and cover letter detailing their qualifications and experience to ********************. Deadline for Applications: July 1, 2025
    $20-30 hourly 10d ago
  • Operations Support Specialist

    LX Pantos America

    Technical Support Specialist Job 19 miles from Greenwich

    We are seeking an Operations Support Specialist to join our team and contribute to the efficient functioning of our operations department. The ideal candidate will possess strong analytical skills and attention to detail, with the ability to review and monitor monthly performance metrics, ensuring accuracy and adherence to company standards. Job Responsibilities The candidate will spend most of their time working directly with experienced professionals in the industry, assisting in the following activities: Prepare monthly performance reports and productivity analyses to support decision-making processes. Review and monitor monthly account profit and loss (P&L), identifying areas for improvement to optimize profitability. Monitor internal key performance indicators (KPIs), analyze performance trends, and identify improvement opportunities. Ensure accurate attachment and input of buying and selling prices for all bookings into relevant systems. Gather and track irregular booking cases, monitoring progress and ensuring timely resolution. Verify all ocean and air accounts payable (A/P) invoices and ensure prompt accounts receivable (A/R) collection. Act as an operational liaison with administration teams to address pending issues, maintaining clear communication and resolving them promptly. Follow up on inquiries from head office and internal parties, providing timely and accurate responses to maintain smooth operations. Requirements BA or Associated degree preferred Bilingual in Korean and English Required Ocean/Air Logistics with a minimum 2 year global trade industry experience Excellent computer skills Ability to work in a fast-paced environment within a team setting Ability to multitask and work efficiently Strong inter-personal and communication skills, both verbally and written
    $53k-94k yearly est. 4d ago
  • Support Specialist

    Keeler Automotive Holdings

    Technical Support Specialist Job 13 miles from Greenwich

    Genesis of Ridgefield | Norwalk, CT An entry-level elite support role designed for future leaders. Genesis of Ridgefield is not a traditional dealership. We are a high-performance, growth-focused operation backed by Keeler Automotive Holdings, a family-run organization with over five decades of excellence and expansion. Our mission is to build a culture defined by operational discipline, customer-first execution, and internal leadership development. We are hiring a full-time Support Specialist-a highly capable, adaptable professional responsible for supporting every facet of dealership operations. This role is designed for individuals who are ready to take ownership, learn across departments, and grow into leadership. You won't be siloed. You'll be everywhere-and that's the point. What You'll Do As a Support Specialist, you are the connective tissue of the dealership, ensuring that people, vehicles, and processes move in sync across departments. You will work directly with senior management, sales, service, and marketing to execute frontline tasks and behind-the-scenes responsibilities with precision, urgency, and professionalism. This role requires high attention to detail, strong time management, and the ability to maintain standards in a fast-paced, customer-facing environment. Key Responsibilities: Vehicle & Lot Operations Manage vehicle flow across the dealership, including delivery prep, staging, and inventory movement. Maintain showroom and lot presentation to brand standards Conduct quality checks and final visual inspections prior to customer handoff Coordinate vehicle transport to vendors, other stores, and customer locations when needed Customer Support & Delivery Execution Assist in the setup and execution of vehicle deliveries, including paperwork coordination, accessory installation, vehicle charging/prep, and concierge-level handoffs. Provide on-site valet and shuttle support for clients as needed Deliver high-touch service and maintain a professional presence in all customer interactions Internal Support & Administrative Execution Support internal teams (sales, service, finance) with logistical and operational needs, including supply runs, registration drop-offs, and vendor pickups. Coordinate with accounting and inventory managers to maintain accurate vehicle status and support write-down and demo tracking. Assist with vendor scheduling and internal appointment prep Participate in store opening/closing responsibilities, maintaining cleanliness, readiness, and compliance Event & Brand Execution Support the dealership during on-site events, off-site activations, and community initiatives. Assist with event setup, logistics, vehicle staging, and breakdown Serve as an ambassador of the Genesis brand-representing the company with professionalism and pride in all external settings Who Thrives in This Role We are looking for someone who sees this position as an entry-level pathway, not a placeholder. The ideal candidate is: Highly accountable, organized, and dependable under pressure Comfortable navigating changing priorities and juggling responsibilities across teams Personable and polished, with strong communication skills and a professional demeanor Interested in growing within the automotive industry, dealership operations, or leadership roles A proactive problem-solver who anticipates needs, not just reacts to them Capable of working independently, managing time effectively, and representing the dealership with pride Qualifications Valid driver's license and clean driving record Strong time management and organizational skills Ability to lift up to 50 pounds and be on your feet throughout the day Prior experience in dealership operations, hospitality, logistics, or customer service is a plus Must be willing to work full-time, including some Saturdays and event days as needed What We Offer A startup dealership environment with real-time access to leadership, cross-department learning, and visibility Opportunities for advancement into roles in operations, inventory management, marketing, or fixed ops leadership Full-time benefits package including health insurance, paid time off, and employee discounts Competitive compensation based on experience and performance Location: Genesis of Ridgefield 10 Tindall Avenue, Norwalk, CT 06851 Apply Now Submit your resume and a short message about why you're a strong fit. We're looking for candidates who are ready to grow, contribute, and lead from the ground up.
    $35k-60k yearly est. 6d ago
  • Desktop and Network Technical Support - Level 2

    Future Tech Enterprise 4.6company rating

    Technical Support Specialist Job 22 miles from Greenwich

    Future Tech Enterprise, Inc. is looking to hire a Level 2 Technician who will provide computer and network support services. This is a full-time, on-site position. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental and Vision Inurance, 401k with company match and PTO. Responsibilities include: Installing, configuring and supporting network operating systems. Resolving complex workstation issues. (PC & Mac) Installing, configuring and upgrading scripts and testing industry-standard workstation application software and operating systems. Administering a complex database or internet /intranet system and maintain access at all workstations, including configuring, maintaining and installing switches. Designing simple computer networks. Additional technical support and implementation including, wireless network, mobile devices, console controls, and peripheral equipment. Requirements include: 3-5 years of technical support experience in a professional environment Clean and valid driver's license and vehicle. This person will drive to various locations within a five-mile area Network + and CCNA certifications Proven ability to offer high-level support in an enterprise environment Excellent customer service skills Experience in the education field will be a plus Background check and fingerprinting will be required Future Tech Enterprise, Inc. is an award-winning IT solution provider with capabilities in 50 countries. We provide cost-effective and customized IT solutions - from computer hardware and software, to configuration and networking, to staffing and support, to enterprise-sized clients in every vertical market. OEM-agnostic, Future Tech is uniquely positioned to meet all of our clients' IT challenges, including: Security, Storage, Infrastructure, Collaboration, Disaster Prevention, Disaster Recovery and Business Continuity, Power Solutions and Asset Life Cycle Management. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
    $49k-72k yearly est. 54d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical Support Specialist Job 8 miles from Greenwich

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: 1 NORTH CASTLE DR.,NY -10504 Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools. · Executive/VIP support. · Very Strong Customer skills. · Installation, configuration and maintenance of windows, hardware and software. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $51k-70k yearly est. 60d+ ago
  • Technical Support Specialist - 1591425

    In2U

    Technical Support Specialist Job 25 miles from Greenwich

    We are seeking a dedicated and knowledgeable Technical Call Center Support Specialist to join our team on a contract basis, providing crucial support to our field technicians. As a Technical Call Center Support Specialist, you will be responsible for assisting field technicians with technical issues, troubleshooting problems, and ensuring seamless communication between the field and the central support team. Responsibilities: Serve as the primary point of contact for field technicians, offering technical assistance and guidance via phone, email, or chat. Troubleshoot and diagnose technical problems encountered by field technicians with various equipment, tools, or systems. Provide step-by-step instructions and solutions to resolve technical issues promptly and effectively. Collaborate closely with field technicians to understand the nature of their challenges and work towards rapid resolutions. Escalate complex technical problems to higher-level support or relevant departments for further investigation and resolution. Maintain accurate and detailed records of all interactions and solutions in the call center database. Stay updated on the latest product knowledge, technical specifications, and company processes to support field technicians better. Act as a bridge between field technicians and the central support team, ensuring open and efficient communication channels. Proactively identify recurring technical issues and suggest process improvements to enhance field technician productivity. Uphold a positive and supportive demeanor when dealing with field technicians, fostering a collaborative and problem-solving environment. Requirements: Proven experience as a Technical Call Center Support Specialist or a similar technical support role. Strong technical aptitude and understanding of various equipment, tools, and systems used by field technicians. Excellent communication skills, both verbal and written, with the ability to convey technical instructions clearly and concisely. Patience and empathy to handle potentially high-stress situations and assist field technicians with varying levels of technical expertise. Ability to multitask effectively, prioritizing urgent issues while maintaining attention to detail. Familiarity with call center software, ticketing systems, and customer relationship management (CRM) tools. Flexibility to work in a dynamic and fast-paced environment, adapting to changing priorities and demands. High school diploma or equivalent; additional technical certifications or relevant education is a plus.
    $51k-89k yearly est. 8d ago
  • Help Desk Technician

    Verrill 3.6company rating

    Technical Support Specialist Job 16 miles from Greenwich

    Job Details Westport Office - Westport, CT Full TimeDescription Verrill is actively reviewing resumes for a Help Desk Technician in our Westport Office in Connecticut. As one of New England's top full-service law firms, we are interested in hiring talented individuals to join our team. Verrill offers a competitive salary and benefits package, as well as a flexible hybrid work in which our employees can grow and prosper both professionally and personally. This full-time, non-exempt position will be the primary point of contact for assigned applications and systems, including hardware and software issues. Responsibilities may include application operation and troubleshooting, document processing assistance, technical research, configuring and troubleshooting hardware, and audio/video equipment support. This position includes training of attorneys and professional staff, either one-on-one or as an instructor in our internal technical training program when appropriate. Previous help desk experience is preferred. The ideal candidate will have advanced computer skills (including Word, Excel, and PowerPoint), strong organizational skills and the ability to learn independently. A college degree in computer science, information technology or related field is preferred. A commitment to providing superior customer service is essential. Candidates must enjoy problem solving and working with others to find effective solutions to computer related issues. Previous law firm experience is a plus. For more information and to apply, please visit Verrill's Career Center on our website and search for the position under Current Openings. Applications will be reviewed in the order they are received, and the position will remain open until filled. Need help applying? Please contact the Talent Acquisition Team at **********************. Verrill is an Equal Opportunity Employer. We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
    $43k-67k yearly est. Easy Apply 5d ago
  • Technical Support Specialist

    Accutrol LLC

    Technical Support Specialist Job 27 miles from Greenwich

    Job Description Essential Duties and Responsibilities: Technical Support: This will involve extensive phone interaction with customers to diagnose field problems and provide instructions to correct them. Availability and rapid response will be required. Good listening and oral communication skills must be used to efficiently extract relevant information from the caller, which will lead to proper diagnoses and accurate instructions to address the situation. Manage RMA Process: Orchestrate the entire RMA process from initiation to closure. This includes providing authorization to return products, evaluation and failure analyses of returns, determination of warranty or non-warranty, pricing, and receipt of PO from the customer, and managing process through the closure of RMA record. Also, periodic reports should be provided to management documenting all RMA activity. Additional requirements will include providing trend analysis reports to management to identify warranty costs, product quality issues, training needs, and potential design problems. Customer Training: Under the direction of the Training Coordinator, provide product training to customers for ACCUTROL products and services. Manage Database: Manage database in conjunction with regional operations people by maintaining and updating information as often as necessary. This will involve entering field-generated reports and sending updates to regional operations people. Also to track updates made by the engineering department. Field Service and Operations Support: When required, travel to customer sites to support system or product startup activities, system troubleshooting, or other related activities. Manufacturing and Engineering Support: Provide support to the manufacturing and engineering departments as required by supervisor. Education and/or Experience: A 2-year technical degree is desired, and 3+ years of related experience will be considered. Strong computer skills required. Knowledge of the HVAC building automation industry is a plus. Interpersonal Skills Excellent verbal and written and communication skills are essential for this position. Must be able to work well under pressure and maintain a professional demeanor, even when dealing with difficult customers. Must also possess good management and data collection skills with a high sense of urgency in dealing with resolving customer problems.
    $43k-75k yearly est. 16d ago
  • IT Technician

    Audiocom, Inc.

    Technical Support Specialist Job 13 miles from Greenwich

    Job Description About the Role: We are on the hunt for a talented IT Service Technician who is passionate about cutting-edge technology and exceptional customer service. This role offers the opportunity to work on the forefront of troubleshooting, servicing, and installing advanced network systems, A/V equipment, and hardware. It's an exciting chance to engage with top-tier products and be part of a team that's pushing the boundaries of technological solutions. Key Responsibilities: As an IT Service Technician, you will: Troubleshoot, service, and install network systems, A/V equipment, and hardware. Work with industry-leading products, including SonicWall, UniFi, Ruckus, and Fortinet. Conduct installations and service tasks such as setting up TVs, speakers, video extenders, amplifiers, routers, switches, and wireless access points. Provide expert integration installation support to our diverse clientele. Continuously acquire new skills and stay abreast of industry advancements. Who You Are: We're looking for someone with: Proven experience working with IT brands like SonicWall, UniFi, Ruckus, and Fortinet. A deep understanding of VLANs, wireless heatmapping, and advanced WiFi troubleshooting. A track record of diagnosing and resolving complex network system and A/V equipment issues. Eagerness to learn and adapt to the latest technologies. Professionalism, attention to detail, and dedication to customer satisfaction. A valid driver's license and reliable transportation for on-site client visits. Additionally, you will be part of an on-call rotation, providing timely support and ensuring seamless service continuity for our clients outside of regular business hours. Why Join Us? Competitive Compensation: $23.00 - $40.00 per hour, depending on experience, full-time. Professional Growth: Work with industry leaders and innovative technology. Collaborative Culture: Be part of a team that values innovation and teamwork. Cutting-Edge Technology: Immerse yourself in work with some of the industry's most respected brands. Career Development: Grow your skills and career in a supportive environment that fosters learning. Team Spirit: Be part of a collaborative and passionate team dedicated to technology and service excellence. Benefits: 401(k) with matching to secure your future. Health insurance with 50% company contribution. Health Savings Account to manage your medical expenses. Generous PTO: 13 days plus an additional day for every year of service. Company Holidays: Enjoy time off during major holidays. Ready to Make an Impact? Are you excited about being at the forefront of technology and service? We'd love to welcome you to our team. Apply now and start your journey with us! Job Type: Full-time Pay: $23.00 - $40.00 per hour Expected hours: 40 – 50 per week Benefits: 401(k) Employee discount Health insurance Paid time off Professional development assistance Experience level: 2 years Schedule: 8 hour shift Monday to Friday Work Location: In person
    $23-40 hourly 25d ago
  • Information Technology Intern

    The Windward School 4.2company rating

    Technical Support Specialist Job 7 miles from Greenwich

    Job Details Westchester Lower School - WHITE PLAINS, NY Manhattan Lower and Middle School - New York, NY; Westchester Middle School - White Plains, NYDescription Information Technology Intern All Campuses The seasonal Information Technology Intern will support the Windward IT department during off-season periods by assisting with critical operational tasks related to hardware lifecycle, device management, and basic system maintenance. The intern will engage in physical device handling, software provisioning, and data tasks, ensuring infrastructure readiness for upcoming academic or operational terms. This role will start mid-May, through mid to late August 2025. Duties and Responsibilities: Collect and inventory computing devices and peripherals across designated locations. Physically retrieve, clean, and prepare hardware for re-deployment. Wipe, re-image, and assign devices using the organization's Mobile Device Management (MDM) system. Update asset records and reconcile discrepancies within inventory systems. Assist with seasonal systems tasks such as directory audits, user provisioning/deprovisioning, and structured data clean-up. Perform basic automation or scripting work under supervision using PowerShell, Python, or shell scripting environments. Support spreadsheet-based reporting, particularly in Microsoft Excel or equivalent productivity software. Engage professionally with staff and faculty while performing technical duties in user-facing spaces. Qualifications Required Qualifications: Applicants must have the ability to dependably transport themselves to their duty campus on a daily basis. Demonstrated professional demeanor and clear verbal communication. Evident willingness to learn in a fast-paced, task-focused environment. Familiarity with Windows or ChromeOS device ecosystems. Functional knowledge of Microsoft Excel or Google Sheets (sorting, filtering, formulas). Ability to follow standard operating procedures and update documentation when necessary. Preferred Qualifications: Experience with imaging tools, deployment suites, or automation pipelines. Exposure to MDM platforms (JumpCloud, Meraki) is a plus. Basic experience with one or more scripting tools (PowerShell, Bash, Python). Prior hands-on experience in hardware handling or technical support. Familiarity with ticketing systems, asset tracking platforms, or network environments. Physical Requirements: Ability to lift and transport devices (up to ~40 lbs), prolonged periods of standing, and frequent movement across campus or office facilities. Our Vision: A world where every child with a language-based learning disability is empowered to achieve unlimited success. Our Mission: The school is an independent, coeducational day school dedicated to providing an excellent instructional program for children with language-based learning disabilities. The multisensory curriculum is designed for students of average to superior intelligence who can benefit from the unique educational experience provided. Through direct instruction in small class settings, a trained staff assists students to improve their language skills. Academic success, combined with opportunities for social and emotional growth, enables students to understand their learning styles, build confidence, and develop self-advocacy skills. Windward is committed to helping students achieve their full potential in preparation for a successful return to the mainstream educational environment. To meet these goals, the school provides ongoing training to its faculty based on the most current research and also shares its expertise with the parent body, other educators, and the broader community.
    $35k-50k yearly est. 23d ago
  • IT Specialist (Temp)

    DHD Consulting 4.3company rating

    Technical Support Specialist Job 19 miles from Greenwich

    Business Hours: Mon-Fri 08:00 AM to 5:00 PM Roles & Responsibilities *The IT Specialists responsibilities include, but are not limited to the following: * - Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware. - Utilizes the companys proprietary WMS, ERP, and TMS systems to provide the utmost support for end users. - Collaborates with internal and external partners to communicate project status, activities, and achievements - Supports the warehouse operations via assisting call-ins or live chat with technical difficulties - Configures and maintains network hardware, such as routers, switches, WLCs, and cables - Review diagnostics and assess the functionality and efficiency of systems - Provides user education/training and reference materials for users by drafting operation instructions - Other duties and tasks as assigned by the IT Leader Requirements and Qualifications - Bachelor's degree in IT related field or an equivalent combination of education and experiences - Bilingual Required(Korean & English) - Excellent hardware/software troubleshooting, problem-solving and diagnosis skills - Comfortable working in and assisting others through remote access desktop programs. - Extensive experience working with different operating systems including Windows, Mac OS, Android, and iOS - Experience with 3PL products including warehouse management systems, transportation, and order management systems or ERP preferred. - A working knowledge of DC operational practices and procedures, and a good understanding of Supply Chain and WMS concepts preferred - Experience with networking hardware and concepts such as DNS, DHCP, OSI Model and TCP/IP - Some travel may be required
    $81k-119k yearly est. 46d ago
  • IT Technician

    Visentry

    Technical Support Specialist Job 20 miles from Greenwich

    Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
    $34k-68k yearly est. 60d+ ago
  • Informational Technology Position

    Connecticut Reap

    Technical Support Specialist Job 11 miles from Greenwich

    New Canaan Public Schools DTS Department Job Title: Temporary Technology Support Staff Support DTS staff who are responsible for hardware and software support for New Canaan Public Schools and administrative offices. To Apply: Complete an online application on our district website, **************** and upload a cover letter and resume.
    $32k-65k yearly est. 60d+ ago
  • Sr. Deskside Technician

    Stefanini Group 4.6company rating

    Technical Support Specialist Job 5 miles from Greenwich

    Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Details: What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-LG1#LI-ONSITE
    $47k-63k yearly est. 36d ago
  • IT Technician

    Smart Homz

    Technical Support Specialist Job 21 miles from Greenwich

    Benefits: 401(k) Flexible schedule Paid time off Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Job SummaryWe are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for interpreting plans, running wire, terminating connections, setup equipment, install TVs, use hand tools, communicate well, and work safely. You will also be responsible to own your work, keep a high standard of quality. Assist colleagues with their needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. Responsibilities Ability to climb ladders, use hand tools, work safely, be a leader, think outside the box Run CAT6, COAX, Cabling, terminate cabling Set up WAPS, Routers, build install racks, arrange wiring, quality of work over the quantity Install TVs, mounts, use hand tools, levels, be precise General Construction knowledge a MUST Set-up AV equipment such as amplifiers, matrix Qualifications A background of electrical, telecommunications, networks, construction Previous experience as an IT Technician Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Compensation: $24.50 per hour About Us Who We Are The smart home concept is well recognized, yet few people know where to begin. Trying to keep up with technology can be overwhelming for consumers and small businesses, and Smart Homz Founder, Dave LaMere, saw this challenge as an opportunity. In 2017, LaMere set out to turn his dream into a reality and launched a home technology installation and consulting business focused on helping consumers navigate the home technology landscape. “Knowing the right products and necessary infrastructure to suit specific needs is a daunting proposition for most consumers,” states LaMere. Smart Homz was created to bridge the industry gap and educate consumers on products, and provide them with the most reputable and knowledgeable installers. “We provide technology solutions to transform traditional residential homes and businesses into connected ones. Services range from home automation to app-controlled security systems, all designed to provide customers with safety, security and peace of mind” says LaMere. In 2019, Smart Homz added home modification to its suite of services. While introducing technology to the senior population is instrumental to helping individuals age in place, there was a demand for physical modifications to consumers' homes. As the need for additional services and products evolves, Smart Homz will continue to expand its offerings to ensure clients receive the very best education, products and service.
    $24.5 hourly 2d ago
  • IT Developer Intern

    Phibro Animal Health Corporation A

    Technical Support Specialist Job 22 miles from Greenwich

    About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets. Phibro's revenues are in excess of $820 million, and are supported by over 1500 employees worldwide. The IT Developer Intern is an integral part of our Digital Information Delivery team based out of our US - Teaneck, NJ site. Hourly rate range for this position is $16.00 - $16.00 Position Details Interns at Phibro will get a great hands-on experience in a real work environment. Specific responsibilities include but are not limited to: Key Responsibilities * Copilot / Workflow testing * Purview Data Security Testing * Update SharePoint Online Content: Ensure that SharePoint Online content is current and accurately reflects organizational needs. * Assist in Developing SharePoint Online Solutions: Help create and maintain custom web parts and applications using React or Microsoft Power Apps. * Attend weekly team meetings to discuss progress and blockers. Key Competencies Accepting Direction Adaptable Attendance and Punctuality Attentive Listening Collaborative Communicating Effectively Critical Thinking Demonstrating Initiative Demonstrating Tenacity and Perseverance Detailed Oriented Establishing Relationships Following Policies and Procedures Learning Quickly Managing Time Prioritizing and Organizing Work Problem Solving Skills Proficiency in Microsoft Office Products A motivated self-starter, work well in groups and demonstrate excellent customer service. Excellent Written and Verbal Communication Skills Education & Experience * High school degree or equivalent; must be enrolled in an accredited university/college program * Must be 18 years of age Physical Requirements Good hand/eye coordination Required to talk or hear frequently Phibro is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law. Business Unit: Corporate Division: Corporate Department: Digital Information Delivery Location: US - Teaneck, NJ Work Schedule: Monday - Friday (Standard Work hours)
    $16-16 hourly 29d ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Greenwich, CT?

The average technical support specialist in Greenwich, CT earns between $34,000 and $97,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Greenwich, CT

$58,000

What are the biggest employers of Technical Support Specialists in Greenwich, CT?

The biggest employers of Technical Support Specialists in Greenwich, CT are:
  1. iCapital Network
  2. Cyberteam
  3. K2 Staffing
  4. K2 Staffing, LLC
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