Post Job

Technical Support Specialist Jobs in Five Forks, SC

- 156 Jobs
All
Technical Support Specialist
Computer Technician
Application Support Specialist
Systems Support Engineer
Information Technology Technician
Desktop Support Consultant
Desktop/Network Support
  • Engineer - System Simulation Fleet Support

    GE Vernova

    Technical Support Specialist Job In Greenville, SC

    As a System Simulation Fleet Support Engineer, you will work alongside experienced engineers to support fleet-related investigations and improve wind turbine performance. In this role, you will receive guidance and mentorship as you develop technical skills and contribute to solving real-world engineering challenges. Job Description Essential Responsibilities Assist in executing wind turbine load simulations to support root cause investigations (RCAs) for fleet-related issues. Work with experienced engineers to develop and maintain technical frameworks for RCA activities, ensuring consistent strategies from project start to completion. Support the creation and adaptation of wind turbine models to analyze and resolve field problems. Help analyze field data to assess potential turbine loading issues and support safety-related cases. Prepare for design reviews and present results in front of Controlled Title Holders Capture lessons learned from field experiences and communicate back to design Collaborate on programming tasks, including developing new tools and enhancing existing ones for load and turbine operation analysis. Required Qualifications Bachelor's degree in Mechanical, Structural, Wind, Systems or Aerospace Engineering from accredited university (or equivalent) Desired Characteristics Basic understanding of structural dynamics, mechanical systems, or wind turbine operation. Familiarity with engineering simulation tools (e.g., MATLAB, Python, Simulink, or similar) and aeroelastic simulations for wind turbines using tools like FAST, Flex, Bladed, or Simpack. Ability to analyze technical data and contribute to troubleshooting efforts. Basic knowledge of programming or scripting for data analysis and tool development Strong written and verbal communication skills for technical documentation and collaboration. Ability to work in a team environment and support cross-functional investigations. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes
    $66k-87k yearly est. 40d ago
  • Hardware Technician and Support Specialist

    Knowles Corporation 4.7company rating

    Technical Support Specialist Job In Liberty, SC

    * Install, configure, and maintain desktop computers, laptops, printers and other hardware components. * Provide professional technical support to end-users and resolve hardware related issues in a timely manner * Diagnose and resolve hardware issues, including component-level repairs and replacements. * Recommend and purchase new IT equipment. * Set up and support physical and virtual servers, including routine maintenance and upgrades. * Monitor server performance and ensure system availability and reliability. * Perform regular backups and recovery operations. * Maintain inventory of hardware equipment and manage asset tracking. * Document procedures, configurations, and support activities. * Work alongside the IT team to solve day-to-day challenges. * Troubleshoot industrial printers. * Collaborate with outside technical support as needed. * Proven experience in hardware support and server maintenance. * Strong knowledge of computer hardware, server architecture, and peripheral devices. * Familiarity with Windows Server, Linux, and virtualization platforms (e.g., VMware, Hyper-V). * Understanding of networking fundamentals (TCP/IP, DNS, DHCP). * Ability to lift and move hardware equipment as needed. * Some travel may be required to other Knowles/Cornell Dubilier facilities as needed. * CompTIA A+, Server+, and Microsoft Server certifications a plus but not necessary. * Associate or Bachelor's degree in Computer Science, Information Technology, or related field * Equivalent experience * Full body movement * Close mental and visual attention to detail * Critical thinking and problem-solving abilities * Strong communication skills * Willingness to accept new challenges and be flexible * Ability to lift up to 60 pounds * Exposure to dust, oils, heat, cold, high noise, and vibrations * Ability to work with a team in both manufacturing and research areas Benefits: * Competitive pay and benefits package * Opportunities for professional development and growth * A dynamic and collaborative work environment focused on innovation and continuous improvement. Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence. We are committed to providing all employees with a competitive and fair compensation package. One element in our total compensation package is pay. The starting pay for this role is between $55,000 - $60,000 per year. Knowles' Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications. Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status. ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms, and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency login credentials to submit candidates to our career portal. Please do not submit resumes via e-mail, external website, or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
    $55k-60k yearly 27d ago
  • IT Application Support Specialist, Epicor

    Connection 4.2company rating

    Technical Support Specialist Job In Greenville, SC

    div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist in Greenville, SC. This is a 1supst/sup shift onsite full time direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account./pp style="margin: 0px;" /pp style="margin: 0px;"Join a growing team in Greenville, SC, as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency./p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"strong Key Responsibilities:/strong/pp style="margin: 0px;" /pul style="margin-top: 0in;"li Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability./lili Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges./lili Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience./lili Assist with system maintenance, upgrades, and enhancements to improve operational workflows./lili Collaborate with internal teams to optimize and customize application functionalities based on business needs./lili Contribute to process improvements and support the scalability of IT systems in a growing organization./li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Min /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" USD $80,000.00/Yr. /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Max /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" USD $90,000.00/Yr. /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"strong Qualifications:br/br//strong/pul style="margin-top: 0in;"li Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required./lili Salesforce experience is a plus but not required./lili Background in IT support, application administration, or helpdesk troubleshooting./lili Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently./lili Excellent communication skills and a proactive, customer-focused approach to support./lili Ability to thrive in a small but growing IT team, with opportunities for career advancement./li/ulp style="margin: 0px;"This role is ideal for a motivated IT professional looking to expand their expertise in ERP systems while working in a supportive and innovative environment. If you're looking for a position with long-term growth potential, we'd love to hear from you!/pp style="margin: 0px;" /p /div /div /div /div
    $80k-90k yearly 60d+ ago
  • Computer Field Tech Position- Asheville NC

    BC Tech Pro 4.2company rating

    Technical Support Specialist Job In Fletcher, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • IT Support Analyst

    Curo 4.7company rating

    Technical Support Specialist Job In Greenville, SC

    ***This is a hybrid role working four days a week in our downtown Greenville, SC office and Fridays remotely.*** Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! Responsibilities What you will be doing: Responding promptly to user inquiries via phone, email, or ticketing system. Providing technical support and guidance to end-users in a professional and courteous manner. Troubleshooting and resolving basic hardware, software, and network issues remotely. Performing initial diagnostics and attempting to resolve issues within defined SLAs (Service Level Agreements). Logging, categorizing, and prioritizing support tickets using the company's ticketing system. Tracking and updating the status of issues, ensuring timely resolution and clear communication with end-users. Assisting with the setup, configuration, and troubleshooting of IT equipment remotely, including computers, printers, and peripherals. Providing support for common applications and operating systems. Providing support for Office 365 applications, including email setup, configuration, and troubleshooting. If Familiar with AWS and AppStream, assisting with basic troubleshooting and user support related to these platforms. Providing support and troubleshooting for Windows 10/11/MacOS, including system configurations, updates, and common issues. Identifying and escalating unresolved or complex issues to Tier 2 or higher support levels. Ensuring proper handoff and documentation of escalated cases. Maintaining accurate and detailed records of support activities, solutions, and procedures. Contributing to the development and maintenance of knowledge base articles and technical documentation. Adhering to company policies, procedures, and IT security protocols. Ensuring compliance with regulatory requirements and industry best practices. Qualifications What you should have: Associate's degree in Information Technology, or a related field, or equivalent work experience 1-2 years of experience in IT support or a related customer service role Proficiency with common operating systems, such as Windows 10/11/MacOS and office applications (Microsoft Office 365) Basic understanding of networking concepts (IP addresses, DNS, etc.) and hardware components Familiarity with ticketing systems and remote support tools is a plus Good understanding of Active Directory and/or Azure Active Directory, and experience performing basic functions such as password resets and security group changes Familiarity with AWS and AppStream preferred Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to work effectively both independently and as part of a remote team Strong organizational skills with the ability to manage multiple priorities CompTIA A+ or equivalent certification preferred ITIL Foundation certification preferred Base Hourly Rate: $21.00 - $25.00 The base hourly range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base hourly rate offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match. This employer participates in E-Verify for US-based hires. # AttainFinance #Hybrid EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end ********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $21-25 hourly Easy Apply 2d ago
  • IT Support Specialist Help Desk I

    Courser

    Technical Support Specialist Job In Greenville, SC

    Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs. Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers. Install, configure, and update operating systems, software, and hardware for new and existing users. Manage user accounts, including setting up new accounts, handling password resets, and managing permissions. Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues. Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference. Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions. Collaborate with other IT team members and escalate complex issues to senior engineers as needed. Support IT projects such as system upgrades, software deployments, and network expansions. Ensure security measures are followed to protect the integrity of data and systems. Key Qualifications: 2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation. OR School Equivalent. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices High School diploma or GED required Preferred Experience: Associate degree preferred Experience with ConnectWise Training will be provided Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Those can also be achieved while working for us. Experience with cloud platforms like AWS, Azure, or Google Workspace. Training will be provided. Knowledge of ITIL practices and IT service management. Training will be provided. . What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
    $34k-57k yearly est. 60d+ ago
  • IT Support Specialist

    Harpergc

    Technical Support Specialist Job In Greenville, SC

    Salary: Company Mission Statement:To build up our communities, our clients and each other by building trust in everything we do. Summary/Objective: Harper General Contractors is a commercial construction company serving the southeast with offices across North and South Carolina. The IT Support Specialist will setup, configure and troubleshoot end-user technology including network, software, hardware, and operating systems. Duties will be performed in both office environments and construction jobsites. Essential Functions: Assist office staff and field users with software and hardware problem resolution. Monitor helpdesk and take appropriate action to ensure a satisfactory response within specified time frames. Document time spent and resolution details in ticketing system. Machine imaging using MDT/WDS/Intune. Windows Active Directory user account creation and management. Issue/replace hardware and software as needed. Manage multiple projects simultaneously while maintaining high customer service standards. Stay up to date with current trends and be prepared to make recommendations. Competencies: A strong working knowledge of computer systems, hardware, and software. Good problem-solving, analytical, and team-working skills. Excellent communication and interpersonal skills. Windows 10, Office 365, Apple iOS, Networking. Active Directory account management. Credentials and Experience: Associate degree or equivalent experience. Certifications desired. Two to three years experience in a support capacity in a user-oriented environment. Benefits: Comprehensive health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Professional development opportunities. Supervisory Responsibilities: None. Work Environment: While performing the duties of this job on a commercial jobsite, the employee may be exposed to loud noises; fumes or airborne particles; outside weather conditions. Commercial construction sites can be hazardous. Required safety gear and rule adherence mandatory. Physical Demands: Employee must be able to occasionally lift and/or carry necessary IT equipment up to 50 pounds. Travel Required: Travel may be required to remote offices and jobsites. Valid US driver's license required. Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Authorized to work in the United States. Affirmative Action/EEO statement: Harper provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Harper complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $34k-57k yearly est. 35d ago
  • IT Support Analyst

    Attain Finance

    Technical Support Specialist Job In Greenville, SC

    ***This is a hybrid role working four days a week in our downtown Greenville, SC office and Fridays remotely.*** Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! Responsibilities What you will be doing: Responding promptly to user inquiries via phone, email, or ticketing system. Providing technical support and guidance to end-users in a professional and courteous manner. Troubleshooting and resolving basic hardware, software, and network issues remotely. Performing initial diagnostics and attempting to resolve issues within defined SLAs (Service Level Agreements). Logging, categorizing, and prioritizing support tickets using the company's ticketing system. Tracking and updating the status of issues, ensuring timely resolution and clear communication with end-users. Assisting with the setup, configuration, and troubleshooting of IT equipment remotely, including computers, printers, and peripherals. Providing support for common applications and operating systems. Providing support for Office 365 applications, including email setup, configuration, and troubleshooting. If Familiar with AWS and AppStream, assisting with basic troubleshooting and user support related to these platforms. Providing support and troubleshooting for Windows 10/11/MacOS, including system configurations, updates, and common issues. Identifying and escalating unresolved or complex issues to Tier 2 or higher support levels. Ensuring proper handoff and documentation of escalated cases. Maintaining accurate and detailed records of support activities, solutions, and procedures. Contributing to the development and maintenance of knowledge base articles and technical documentation. Adhering to company policies, procedures, and IT security protocols. Ensuring compliance with regulatory requirements and industry best practices. Qualifications What you should have: Associate's degree in Information Technology, or a related field, or equivalent work experience 1-2 years of experience in IT support or a related customer service role Proficiency with common operating systems, such as Windows 10/11/MacOS and office applications (Microsoft Office 365) Basic understanding of networking concepts (IP addresses, DNS, etc.) and hardware components Familiarity with ticketing systems and remote support tools is a plus Good understanding of Active Directory and/or Azure Active Directory, and experience performing basic functions such as password resets and security group changes Familiarity with AWS and AppStream preferred Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to work effectively both independently and as part of a remote team Strong organizational skills with the ability to manage multiple priorities CompTIA A+ or equivalent certification preferred ITIL Foundation certification preferred Base Hourly Rate: $21.00 - $25.00 The base hourly range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base hourly rate offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match. This employer participates in E-Verify for US-based hires. # AttainFinance #Hybrid EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end ********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $21-25 hourly Easy Apply 34d ago
  • Bilingual Help Desk Support

    Security Finance 4.0company rating

    Technical Support Specialist Job In Spartanburg, SC

    Description Security Finance is Hiring: Bilingual Help Desk Support Location: Remote (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Bilingual Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Bilingual Help Desk Support, you will: Provide Level 1 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. Take incoming calls, addressing system or operational problems and service requests. Resolve minor technical issues and deliver solutions that meet customer expectations. Document incidents in the Incident Management System, ensuring accurate tracking and resolution. Determine initial routing of reported cases. Report recurring problems or service deficiencies to management. Assist with electronic setup for new office locations or merged offices as needed. Perform quality assurance testing and assessment of new software. Prompt and regular attendance is required. To be a great fit, you should have: Bilingual in Spanish (required) A reliable internet connection (DSL or faster) A strong customer service orientation with effective verbal and written communication skills Ability to work professionally with others and maintain composure in stressful situations Flexibility in work hours Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures Ability to troubleshooting and remotely installing hardware High School Diploma or equivalent required A 2-year technical school degree or equivalent (preferred) Related technical certifications (preferred) We offer: Top-notch training to help you build a solid foundation and excel in your role. A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. Community Service opportunities
    $33k-69k yearly est. 23d ago
  • IT Support Specialist

    Morris Business Solutions 3.5company rating

    Technical Support Specialist Job In Duncan, SC

    Job Description IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly Who is Morris Business Solutions: We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between! Responsibilities / Qualifications: Become a tech hero by troubleshooting problems for our clients via phone, email, or in person. Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key! Dive into a wide range of IT challenges, from hardware to software. Highly Preferred Skills (but we can train the right candidate!): 2+ years of IT experience (or a passion for learning and a willingness to grow!) IT-related degrees or certifications a plus Experience with networks, firewalls, and keeping servers happy Experience with the tech trinity: Active Directory, VPN, and SQL Bonus points for experience with MSP, Office 365, and IP Phones Be able to work in the Duncan office 5 days a week. Why Choose Morris Business Solutions? Competitive salary and bonus structure (hello, financial freedom!) Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!) Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!) Training and development opportunities to keep your tech skills on point Join a fun and supportive team that feels like family! Ready to join the Morris Business Solutions family?
    $34k-51k yearly est. 29d ago
  • Education Technology Support Specialist

    Bob Jones University 3.8company rating

    Technical Support Specialist Job In Greenville, SC

    Assists in developing, maintaining, and providing support for BJU Press education technology content. This is not a remote position. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Builds and places digital content onto the online platforms - an emphasis on building PowerPoint presentations to match our books * Maintains Ed Tech content for the online platform including 1) correcting and/or reuploading missing or erroneous files, 2) renaming files and reorganizing course repositories * Assist the Education Technology Supervisor in finding, classifying, organizing, and filing Ed Tech content for use on a variety of media platforms. Edit and refine raw material as necessary to prepare products for BJU Press customers as directed by supervisors * Assist in design and in testing of new technologies * Actively participate in developing the latest organizational systems for managing the Ed Tech content of BJU Press * Evaluate and make corrections to the online content * Assist in other projects as assigned by Lead Coordinating Senior Manager * Stay current in educational trends in technology REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * General subject matter knowledge and pedagogical knowledge in education * Teaching experience in a K-12 school setting (preferred) * Ability to adjust to changes in technology * Demonstrate organizational ability * Demonstrate success as a team player * A good command of English grammar and writing skills * Proficiency in using PowerPoint * Professional in appearance and presentation * Effective in oral and written communication COMPUTER SKILLS: * Microsoft Excel * Microsoft PowerPoint * Microsoft Word * Photoshop This is not a remote position. An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see ******************************************** and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (***************************************** Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ Required Education: Bachelor's Degree
    $38k-43k yearly est. 60d+ ago
  • Community Support Technician Client Specific

    UMHS

    Technical Support Specialist Job In Fletcher, NC

    Job Description Community Support Technician needed for the Fletcher area to work with the Intellectual and Developmental Disabilities population. Technician will provide assistance with daily living skills and habilitative skills. 10 hours per week with flexible afternoon schedule. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $43k-62k yearly est. 24d ago
  • Help Desk Technician

    Appalachian Network Services

    Technical Support Specialist Job In Fletcher, NC

    Wage: $20-25 per hour Job Description: As a Helpdesk Technician at Appalachian Network Services Inc, you will provide crucial first-level technical support within our IT Support department. This in-office role focuses on delivering responsive and high-quality remote support for our customers' technology needs, including workstations, servers, printers, networks, and other IT systems. Key Responsibilities: Provide prompt and effective first-level reactive remote support for issues related to core business applications, operating systems, workstations, servers, printers, networks, and phone systems. Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix. Actively manage and respond to customer support tickets and calls, ensuring high-quality service and timely issue resolution. Maintain and update system documentation in ConnectWise, ensuring procedures are current and effective. Communicate effectively with customers, keeping them informed of incident progress and managing notifications for impending changes and scheduled outages. Additional Duties and Responsibilities: Maintain high customer satisfaction through fast and effective resolution of customer requests. Work independently and within a team setting to manage the helpdesk ticket queue, pulling email tickets from the top of the board and answering all support calls. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We are committed to providing a supportive environment where employees can thrive and contribute to our success. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Proficient understanding of operating systems, business applications, printing systems, phone systems, and network systems. Strong interpersonal and communication skills, including telephony, active listening, and customer care. Effective diagnostic and troubleshooting skills, with the ability to multitask and adapt to changes quickly. Technical awareness to appropriately match resources to technical issues. Self-motivated with the ability to work effectively in a fast-paced, in-office environment. Professional Certifications: Required: CompTIA A+ Preferred: CompTIA Security+, Network+ Experience: At least 3 years of experience in information technology, preferably in a helpdesk or technical support role. Associate's degree in Information Technology, Computer Science, or related field; or equivalent experience preferred. Benefits: Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions. Dental and Vision Insurance: Available for employee enrollment at their own expense. Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available. Flexible Time Off: We provide flexible time off to support work-life balance. 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your longterm financial planning. Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance. Career Advancement: Opportunities for professional growth in a rapidly expanding company. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed This is a 100% in-office position. Company's Website: ******************** As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
    $20-25 hourly 14d ago
  • IT Technician II

    Spero Financial Federal Credit Union

    Technical Support Specialist Job In Greenville, SC

    Role Typically handles more complex end user support needs. Provides escalated IT support services to staff and clients. Keeps the network computing systems operating efficiently and assure, that computing standards are implemented and enforced; Troubleshoots and resolves system problems and assists with project management research, implementation and system administrative duties. Major Duties and Responsibilities * Installs, supports, documents, and manages the email/hardware/software/network components; responds to and develops solutions for component failures and complex technical problems in all these areas to deliver a sound and stable computing infrastructure as directed. Manages the daily administration of data backup and security controls across enterprise. * Collaborate with Director of IT and other staff to provide support for the Company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software; work with users and vendors solving technical issues. * Consults with Director of IT, supervisory staff, and other various staff to assure that IT standards for control, security, and recoverability are understood and followed; coordinates with other staff to assure that appropriate IT computing standards are implemented and maintained; manages software upgrades to assure compliance with standards and control procedures. * Administers all user access and authorization requests within the organization, including moves, adds, changes, hires, exits for technology systems. Assists Facilities with office moves, office setups, and similar requests. Administers vendor and contractor access and authorization as well. * Performs other job duties as assigned. Knowledge and Skills Experience: Two to Five years of similar or related experience, including time spent in preparatory positions. Education/Certifications/Licenses: A high school degree or GED is required. Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Maintain knowledge with training in BSA Compliance - every staff member is required to uphold the credit union's compliance with the Bank Secrecy Act (BSA), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) policies and procedures. This includes required BSA reporting. Specific functions such as tellers and front-line staff within Spero Financial will take into consideration the awareness of unusual or suspicious activity that is relevant to the department and report such activity. In addition to any other assigned training courses, BSA, CIP, OFAC and AML related courses must be completed at least annually, as made available by the Training and/or Compliance Departments. Required to maintain comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, and Office of Foreign Assets Control requirements. Comply with all Spero policies and procedures to ensure compliance with such regulations.
    $30k-54k yearly est. 17d ago
  • Desktop Support

    Peak Systems 3.7company rating

    Technical Support Specialist Job In Fletcher, NC

    User support - fielding support calls, diagnosis of the problem, suggested resolution and escalation if needed. Support of phones, networks, PCs and applications Facilities management Day-to-day support of our regional office desktop and laptop computing environments. Maintain inventory of the company's hardware and software Works closely with other teams as needed to establish and ensure proper issuance, return and security of company desktop and laptop PC's and their associated peripherals. Requirements College or further education preferred 1 year experience in a Desktop Support role Working knowledge of TCP/IP, T-1s, Frame Relay and DSL Experience in establishing, setting, and enforcing strong procedures and
    $33k-39k yearly est. 60d+ ago
  • Tier 1 IT Help Desk Support Specialist

    Isothermal Community College 4.1company rating

    Technical Support Specialist Job In Columbus, NC

    Title Tier 1 IT Help Desk Support Specialist Full or Part Time Full Time Number of Months 12 Months Proposed Date of Employment 06/09/2025 Work Schedule Permanent or Temporary Permanent Salary Band Hiring Range: $36,000-$41,000 Information Position Summary The Tier 1 IT Help Desk Support Specialist is responsible for providing technical support for all students by phone, email or face to face with their technology issues related to their technology needs. Responsibilities * Serve as the first point of contact for students seeking technical assistance over the phone or by email. * Provide technical assistance to all students with questions or problems associated with their technology needs. * Monitor and respond quickly and effectively to requests received through the IT Help Desk. * Process all part-time employee Network Access Forms from HR to generate new user accounts in the SIS for Students, Faculty, Staff, and Adjuncts. Maintain all End of Access forms and responsible for storing the documentation. * Provide employees and students with troubleshooting of computer related issues including but not limited to, virus/phishing removal, password resets/email setup/software installs. * Maintain accurate records of completed and pending tickets using the IT Help Desk ticketing system. * Walk the student through the problem-solving process and offer suggestions and resources. * Direct unresolved technology issues to the appropriate IT team members. * Work effectively with employees and students to resolve issues related to email, LMS, student portal, and other technical issues that arise. * Participate in the developing and maintain training materials and procedures for user technology. * Serve as backup for Tier 2 IT Help Desk Support Specialist as needed, excluding State Authorization, LMS Administration, and administrative assistance to the Chief Information Officer. * Other duties, as assigned Skills and Abilities * Develop an understanding and appreciation of the mission, history, current programs, services, and goals of Isothermal Community College * Excellent customer service skills, ability to communicate effectively to help customers fix their issues and feel satisfied with the experience * Proficient in current Windows operating systems and Mac OS * Proficient in Microsoft Office Products * Demonstrated knowledge using the following: projectors, smart boards, desktops, laptops, smartphones, and tablets * Proficient knowledge of ticket tracking, imaging software, and cloning for software distribution, patches and updates * Experience with adding printers to local area network * Ability to employ troubleshooting techniques, including the ability to differentiate between hardware and software issues * Experience using the SIS program utilized by the College * Experience using the LMS utilized by the College. * Knowledge of computer terminology * Ability to work well with others * Effective written and verbal communication skills * Ability to work under minimum supervision * Ability to learn and upgrade job skills in order to meet changing demands of the position/field Minimum Qualifications * Associate's Degree, required; preferably in Networking, Information Technology, or related field Preferred Qualifications * Additional training in software applications and operating environments, preferred * Two years' experience in field, preferred Posting Detail Information Open Date 04/11/2025 Close Date Open Until Filled Yes Additional Information Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at ******************* or via phone at **************.
    $36k-41k yearly 60d+ ago
  • Hardware Technician and Support Specialist

    Knowles Corporation 4.7company rating

    Technical Support Specialist Job In Liberty, SC

    Job DescriptionDescriptionWe are seeking a motivated Hardware Technician and Support Specialist to join the Knowles/Cornell Dubilier Team. The ideal candidate will be responsible for installing, maintaining, and repairing computer hardware and server infrastructure at our manufacturing facility in Liberty, SC. Key Responsibilities Install, configure, and maintain desktop computers, laptops, printers and other hardware components. Provide professional technical support to end-users and resolve hardware related issues in a timely manner Diagnose and resolve hardware issues, including component-level repairs and replacements. Recommend and purchase new IT equipment. Set up and support physical and virtual servers, including routine maintenance and upgrades. Monitor server performance and ensure system availability and reliability. Perform regular backups and recovery operations. Maintain inventory of hardware equipment and manage asset tracking. Document procedures, configurations, and support activities. Work alongside the IT team to solve day-to-day challenges. Troubleshoot industrial printers. Collaborate with outside technical support as needed. Skills, Knowledge and Expertise Proven experience in hardware support and server maintenance. Strong knowledge of computer hardware, server architecture, and peripheral devices. Familiarity with Windows Server, Linux, and virtualization platforms (e.g., VMware, Hyper-V). Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Ability to lift and move hardware equipment as needed. Some travel may be required to other Knowles/Cornell Dubilier facilities as needed. CompTIA A+, Server+, and Microsoft Server certifications a plus but not necessary. Associate or Bachelor’s degree in Computer Science, Information Technology, or related field Equivalent experience Full body movement Close mental and visual attention to detail Critical thinking and problem-solving abilities Strong communication skills Willingness to accept new challenges and be flexible Ability to lift up to 60 pounds Exposure to dust, oils, heat, cold, high noise, and vibrations Ability to work with a team in both manufacturing and research areas BenefitsBenefits: Competitive pay and benefits package Opportunities for professional development and growth A dynamic and collaborative work environment focused on innovation and continuous improvement. Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence. We are committed to providing all employees with a competitive and fair compensation package. One element in our total compensation package is pay. The starting pay for this role is between $55,000 - $60,000 per year. Knowles’ Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications. Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status. ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms, and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency login credentials to submit candidates to our career portal. Please do not submit resumes via e-mail, external website, or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.
    $55k-60k yearly 28d ago
  • IT Application Support Specialist, Epicor

    Connection 4.2company rating

    Technical Support Specialist Job In Greenville, SC

    Introduction Managed Services / LCS / Staffing Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist in Greenville, SC. This is a 1st shift onsite full time direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account. Join a growing team in Greenville, SC, as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency. Responsibilities * Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability. * Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges. * Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience. * Assist with system maintenance, upgrades, and enhancements to improve operational workflows. * Collaborate with internal teams to optimize and customize application functionalities based on business needs. * Contribute to process improvements and support the scalability of IT systems in a growing organization. Requirements * Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required. * Salesforce experience is a plus but not required. * Background in IT support, application administration, or helpdesk troubleshooting. * Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently. * Excellent communication skills and a proactive, customer-focused approach to support. * Ability to thrive in a small but growing IT team, with opportunities for career advancement. This role is ideal for a motivated IT professional looking to expand their expertise in ERP systems while working in a supportive and innovative environment. If you're looking for a position with long-term growth potential, we'd love to hear from you!
    $42k-68k yearly est. 60d+ ago
  • IT Support Specialist

    Harpergc

    Technical Support Specialist Job In Greenville, SC

    Company Mission Statement: To build up our communities, our clients and each other by building trust in everything we do. Summary/Objective: Harper General Contractors is a commercial construction company serving the southeast with offices across North and South Carolina. The IT Support Specialist will setup, configure and troubleshoot end-user technology including network, software, hardware, and operating systems. Duties will be performed in both office environments and construction jobsites. Essential Functions: Assist office staff and field users with software and hardware problem resolution. Monitor helpdesk and take appropriate action to ensure a satisfactory response within specified time frames. Document time spent and resolution details in ticketing system. Machine imaging using MDT/WDS/Intune. Windows Active Directory user account creation and management. Issue/replace hardware and software as needed. Manage multiple projects simultaneously while maintaining high customer service standards. Stay up to date with current trends and be prepared to make recommendations. Competencies: A strong working knowledge of computer systems, hardware, and software. Good problem-solving, analytical, and team-working skills. Excellent communication and interpersonal skills. Windows 10, Office 365, Apple iOS, Networking. Active Directory account management. Credentials and Experience: Associate degree or equivalent experience. Certifications desired. Two to three years' experience in a support capacity in a user-oriented environment. Benefits: Comprehensive health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Professional development opportunities. Supervisory Responsibilities: None. Work Environment: While performing the duties of this job on a commercial jobsite, the employee may be exposed to loud noises; fumes or airborne particles; outside weather conditions. Commercial construction sites can be hazardous. Required safety gear and rule adherence mandatory. Physical Demands: Employee must be able to occasionally lift and/or carry necessary IT equipment up to 50 pounds. Travel Required: Travel may be required to remote offices and jobsites. Valid US driver's license required. Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Authorized to work in the United States. Affirmative Action/EEO statement: Harper provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Harper complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $34k-57k yearly est. 30d ago
  • IT Support Services II-Help Desk

    Courser

    Technical Support Specialist Job In Greenville, SC

    Who we are PTG is a leading Managed Services Provider (MSP) located in Greenville, SC with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Service Desk Associate PTG is looking for a Services Help Desk Engineer to join our team. The ideal candidate is responsible for providing technical support and troubleshooting assistance to users experiencing issues with computer systems, software, hardware, or network-related problems. This role is often customer-facing and involves diagnosing, resolving, and escalating IT issues to ensure timely resolution. They will be the first point of contact for users seeking technical assistance. The role involves handling service requests, troubleshooting problems, and ensuring excellent service to both internal and external customers. Your day to day Respond to customer queries via phone, email, or chat in a timely and professional manner. Diagnose and resolve hardware, software, and network issues by providing step-by-step solutions. Assist with troubleshooting and repairing desktop computers, laptops, printers, and mobile devices. Guide users through installing applications and computer peripherals. Log, track, and manage incidents and service requests using a help desk ticketing system. Prioritize and escalate issues to higher-level IT staff when necessary. Follow up on outstanding tickets to ensure timely resolution and client satisfaction. Provide user training on common software, tools, and best practices. Assist users with password resets, access requests, and general inquiries about IT services. Document procedures and troubleshooting guides for internal use. Monitor systems and networks for potential issues or outages. Assist in regular system maintenance, updates, and patches to ensure smooth operation. Perform basic system and server checks as part of routine support activities. Work with other IT team members to address complex issues. Collaborate with third-party vendors or support teams when external assistance is required. Other duties as assigned Your experience 1-3 years' experience in IT with a focus on supporting Microsoft products Display a positive attitude and initiative as well as the ability to solve problems without supervision Possess excellent phone etiquette, written and verbal communication skills including experience with technical documentation Ability to prioritize and multi-task while accurately tracking time using PTG's ERP system Experience troubleshooting: Active Directory user, group and Group Policy management, Office 365 and Microsoft 365 cloud and desktop applications including Microsoft Teams, Windows Desktop PCs, software, and hardware. CompTIA or Microsoft certifications preferred What we do for you At PTG we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs
    $34k-57k yearly est. 60d+ ago

Learn More About Technical Support Specialist Jobs

How much does a Technical Support Specialist earn in Five Forks, SC?

The average technical support specialist in Five Forks, SC earns between $27,000 and $71,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average Technical Support Specialist Salary In Five Forks, SC

$44,000

What are the biggest employers of Technical Support Specialists in Five Forks, SC?

The biggest employers of Technical Support Specialists in Five Forks, SC are:
  1. CURO
  2. Courser
  3. Harpergc
  4. ScanSource
  5. Bob Jones University
  6. Global Lending Services
  7. Attain Finance
Job type you want
Full Time
Part Time
Internship
Temporary