Technical Support Specialist Jobs in Chino Hills, CA

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Immediate need for a talented Deployment Support Analyst. This is a 07+months contract opportunity with long-term potential and is located in Irvine, CA (Hybrid ). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-73525 Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Serves as a technical expert using independent judgment and discretion within approved processes when providing technical assistance and support to customers and lower-level analyst. Cross-trained to support Deployment, ECARE, and RTO programs which includes troubleshooting, vendor follow up, coordination with Service Desk Availability and willingness to serve in a schedule rotation that provides night and weekend support. Identify root cause issues and defect with Tier 1 applications. Then share those findings with Business Partners to address and resolve application defects. Analyze customer workflow and/or processes flows issues and help to facilitate operational support for their business. Translate customer requests into appropriate specifications incidents. Understand and appreciate customers' business functions and time while driving results on incident resolution. Maintain increasing technical knowledge of the assigned application. Provide technical knowledge in the support of programming languages and applications in various system environments. Demonstrate and apply information systems, theory, processes, and technology to all work. Contact vendors regarding service issues to receive support information or assistance as instructed by the Team Leader. Work collaboratively with Reporting and Problem Management teams on reporting needs and problem management systems. Provide effective customer service by being courteous, polite, and friendly always. Acknowledge customers timely to determine their need and help the customer resolve the issue or request. Participate in departmental programs that promote and deliver exceptional customer service. Perform other duties and special projects as assigned by the Leader. Key Requirements and Technology Experience: Prefer Computer Science degree or equivalent years of experience. At least 1 year's customer service experience. At least 1 years of Help Desk experience preferred. A+ Certification or equivalent experience. Network+ Certification or equivalent experience. Strong technical skill set of understanding computer concepts such as operating system commands and scripts (i.e., UNIX, NT, PC Fundamentals, OS2, etc.). Strong business knowledge to problem solves and provide leadership to less experienced team members. Excellent written and oral communication skills. Strong organizational and multitasking skill. Our client is a leading food and beverage Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

As an Explosive Ordnance Disposal Specialist, you'll be the Army's preeminent tactical and technical explosives expert. You'll have the advanced training and critical skills needed to disable and defeat explosive devices and weapons of mass destruction. You'll research and identify military weapons, assist leadership in the preparation and use of advanced robotics, dispose of hazardous objects, and perform missions in support of Army units worldwide, across all environmental conditions. At A Glance Enlisted Soldier Active Duty Army Reserve Army National Guard Entry Level Bonuses up to$42KBonuses up to $42KRequirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Eligible for a Top Secret Security clearance Testing & Certifications 16 Nationally Recognized Certifications Available 10 weeks of Basic Training 36 weeks of Advanced Individual Training 105 ASVAB Score: General Maintenance (GM) Skills You'll Learn Electronics & Robotics Detection & Destruction Chemistry & Biology

Summary/Objective The Customer Service/Sales Support Specialist (CSSS) is a key supporting role in the Customer Service Department. The position supports sales and provides excellent customer service in a fast-paced environment. Summary of Duties and Responsibilities: Guide and process customer orders and inquiries in a fast-paced environment. Observe all company Health and Safety policies and utilize safe working practices. Adhere to Axiom Quality Standards in performance of tasks. Provide superior support to customers and to sales team. Generate work order packets for production. Interface with customers and sales team via heavy phones and heavy email. Respond to and enter quotes and sales orders in a timely manner. Respond to shipping inquiries and answer order status questions. Act as liaison between Axiom and Customers to provide front line service for all requests. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service Other related duties and assignments may be performed as required. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following is a non-exclusive list of the essential functions of the position, which are listed in no particular order: Managing multiple priorities in a high paced environment Ability to communicate clearly and professionally, both verbally and in writing Strong work ethic and team player mentality Strong decision making and problem-solving skills Ability to work independently with little supervision Ability to Handle and resolve customer related issues in a patient and friendly manner High sense of commitment to customer service with respect to treating and caring for customers Knowledge of Microsoft Office including Outlook, Word, and Excel Competencies Communication Proficiency. Time Management. Problem-solving Skills. Professionalism

Job Title: Customer Service Support Specialist Hours: Monday-Friday, 7:30 AM - 4:00 PM Pay Rate: $24-$26/hour DOE We are seeking a motivated and detail-oriented Customer Service Support Specialist to join our client's team in Irvine, CA. This role is responsible for delivering exceptional customer service and support to brokers and insured clients across various platforms. You will assist with billing, claims, collections, and system-related inquiries via phone and written correspondence. This hybrid position requires 2 in-office days per week. Essential Duties and Responsibilities: Answer incoming calls promptly and professionally, providing solutions that exceed client expectations and meet service level agreements. Assist internal and external clients with routine billing, reporting, claims, and platform-related issues. Accurately update client accounts in our proprietary systems and Epic to ensure timely and thorough inquiry resolution. Escalate complex issues to management and contribute to the development of long-term solutions to prevent recurring issues. Process claims as needed in support of departmental goals. Utilize available technology and training resources effectively to provide high-quality service. Participate in special projects and conduct analysis as requested by management. Perform other duties as assigned to support the team and organization. Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. Minimum of 2 years in a customer service role, preferably within insurance or financial services. Strong communication skills (verbal and written) and a customer-focused mindset. Proficient in Microsoft Office Suite and experienced with CRM or agency management systems (Epic experience a plus). Excellent problem-solving skills and attention to detail. Ability to work both independently and collaboratively in a fast-paced environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas Ability to work after hours and weekends if necessary or required by the customer. Knowledge using ServiceNow as the ticketing tool. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot operating system issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution detail Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in a specific technology. Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specialize in different products and categories. Receives instructions from certified technicians and project managers to troubleshoot advanced issues. Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. Primary responsibility to manage End User related incidents and requests. Go to person for all plant IT related requests (Password resets, access etc. specific to plants).

Desktop Support/Domain Migration Specialist Onsite - 5 days in a week Duration : 04+ Months Pay range : $20/hr - $24/hr on W2 AD Domain Consolidation Project Change the domain of the laptop Copy the profile data from Law_ad to domain id on the laptop so that favorites, documents, etc. are restored Support user with outlook reconfiguration All other EUC/IMACD related activities Start Date: Immediate Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job DescriptionDescription: Support with technology initiatives. Requirements:

One of Insight Global's top employers within the financial services industry is looking for a support specialist. Their job responsibilities will include working with partner banks, sending and verifying transmission files, monitoring success of those files, forecasting, processing wires, and troubleshooting. We are looking for a hardworking, independent problem solver. This person will be required to be on site three days a week and work 8 hours between the hours of 5:30AM - 4:30PM, rotated on a 3-month regional basis. Must Haves: 2+ years of experience within banking verifications and troubleshooting Strong oral and written communication skills Attention to detail & organized Ability to work under pressure Attention to detail & organized Ability to work under pressure Can work independently & as a team Plusses: Banking or finance background Bachelor's Degree Compensation : $18/hr to $20/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services? Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.? BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. ? About the role:? This role requires that all individuals on the team hold one of the following current/active certifications: California Certified Phlebotomy Technician 1 License (CPT1), a California Certified Phlebotomy Technician 2 License (CPT2), a California Clinical Laboratory Scientist License (CLS), or a California Medical Laboratory Technician License (MLT). Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).? How you will contribute? You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).? You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.? You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.? You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.? You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.? You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.? What you bring to Takeda:? High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements? Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA) Current Cardiopulmonary Resuscitation (CPR) and AED certification? Fulfill state requirements (in state of licensure) for basic IV therapy? Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist? Two years in a clinical or hospital setting? Current license or certification in the state where duties will be assigned: Certified Phlebotomy Technician 1 (CPT1), Certified Phlebotomy Technician 2 (CPT2), Clinical Laboratory Scientist (CLS), or Medical Laboratory Technician (MLT). More about us:? At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.? Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.? BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - CA - Victorville U.S. Hourly Wage Range: $36.96 - $50.82 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.? The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - CA - VictorvilleWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No

Job Description Peer Recovery Support Specialist I, II Department: Inpatient, Residential and Outpatient SUD and/or MH Programs Reports to: As Assigned by Program Director Provides peer recovery support services to patients enrolled in substance use disorder (SUD) and/or mental health services at the inpatient, residential and/or outpatient program level. The recovery support services include educational groups, coaching, engagement, transportation, supervision, patient advocacy, and coordination of needed patient services that promote recovery, resiliency, and self- sufficiency. HOURS Residential/Inpatient: 12 hours per day/ 3 days per week Outpatient: 8 hours per day / 5 days a week CATEGORIES OF DUTIES Provide patient orientation for new patients to include unit tour, issuing of patient handbook, group schedule, and linens. Assist in completion of data entry into Avatar for admissions and discharges as assigned. Supervise and monitor patient activities to account for patient’s whereabouts at all times to include documented patient census count throughout the overnight hours (inpatient and residential units). Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures. Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures. Perform medication call (Inpatient and Residential units) Assist in daily cleanliness of the unit by overseeing and ensuring patients clean up after themselves (i.e., after meals, group rooms, bedrooms, and bathrooms). Assist treatment team with the integration and coordination of health services across mental health, SUD, housing, and primary medical care. Encourage patient engagement and self-management to promote wellness and recovery. Educate and equip patients with tools or strategies to cope more effectively, problem solve and manage their behavioral health needs. Assist the patient in identifying and building on their strengths and resiliencies. Assist patients in developing community living skills and utilizing community resources by discussing common transition experiences and walking through new activities to assist them in their recovery process. Attends assigned trainings, required staff meetings, and be responsible for continuing education and professional development as part of a commitment to provide quality services. Communicates effectively with other staff members regarding patient behavior, progress, activities, etc. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. Exhibit knowledge and support of the philosophy and objectives of the agency. Conduct alarm checks during shift change (inpatient and residential units). Provide patient escort and transportation services to and from activities and events and during such activities as needed. Provide ongoing recovery support guidance in such areas as 12 steps, housing, vocational training, employment and other relevant community services. Maintain patient confidentiality in accordance with agency policy and procedures and Federal laws. Encourage patients to develop independent behavior that is based on choice rather than compliance. Demonstrate consistency by supporting patients during ordinary and extraordinary times. Assist patients in combatting negative self-talk, overcome fears, and learn how to problem solve. Act as a role model for wellness and recovery and provide peer support that is mutual and respectful. Understand and abide by code of ethics and patient rights. Share personal recovery story in a manner that promotes recovery, instills hope, and is a benefit to those served while maintaining appropriate professional boundaries per employee handbook. Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol tester, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings as required. EDUCATION/ TRAINING EXPERIENCE High School Diploma or above Class C License or Class B license (if required by job assignment) Computer literate Medi-Cal Peer Support Specialist Certification (PSSC) Minimum 1 years' experience in behavioral healthcare and/or providing peer support services. SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing integrated healthcare services, including substance use disorder, mental health, HIV/AIDS, housing, and primary medical care services. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job DescriptionDescription: JOB TITLE: Peer Support Specialist REPORTS TO:Access Center Supervisor SCHEDULE: Saturday-Sunday 9:00am-4:00pm STATUS: Part-Time, 14 hrs/wk, Non Exempt CELL PHONE: Reimbursement for use DRIVER POSITION: Yes [if yes, please reference driving policy] SALARY RANGE: $22.00/hr ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of nearly 100 employees. SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving. ABOUT THE ROLE: A member of the Drop-In Center team, the Peer Support Specialist will assist TAY with accessing services at SPY’s Drop-In Center via street outreach efforts as well as on-site engagement. The Peer Support Specialist will also create and facilitate ongoing workshops on basic life skills, coping and self-help strategies, supporting our members path to independence with the necessary skills needed to thrive. WHAT YOU’LL DO: Assist with Front Desk operations during Drop-in hours ensuring members are connected with needed programs and services including medical, mental health, economic, and legal resources. Conduct intakes, assess needs, and refer new youth to appropriate services and programs. Assist youth at risk of or currently experiencing homelessness with navigating CES and Homeless Services Assist youth in completing the assessment that is required to enter the CES system (NextStep Tool or VI-SPDAT) and any additional paperwork needed Establish authentic, positive, and supportive relationships with SPY members, building rapport and providing support during drop-in service hours to increase knowledge of available services and resources. Coordinate and facilitate multiple group activities and life skill workshops that encourage communal gathering, promote wellness and build connections. Ensure seamless communication across sites between members, their case managers and partners who provide services. Advocate on behalf of SPY members aiding in access to mental health related services, including but not limited to: information and instruction on appropriate use of resources, overcoming barriers to obtaining needed care and social services Promote health awareness by providing community education on prevention, transmission and testing through tabling, groups and visual communications. Other duties as assigned to support the mission of the program and organization. Act as onsite point of contact for partners and external resource providers from the community, ensuring smooth flow of services for members and positive partner relations. Data tracking entry into appropriate systems. Develop and facilitate resources, workshops and toolkits to the West Los Angeles community that focus on community wellness, healing and restoration. Document activities, service plans, and results in an effective manner while strictly adhering to policy and procedure. Attend internal meetings and all required trainings. Additional duties as assigned to support the mission of the organization Requirements: WHAT YOU’LL NEED: Bachelor's Degree in Social Work, Psychology, Sociology or related field preferred. 2-3 years of experience in case management, counseling or related experience required. 1-2 years of experience accessing social services (homeless services, DCFS, probations, DPSS, etc.) 1-2 years of experience providing peer education and knowledge of issues relating to homelessness preferred 1-2 years of experience providing direct services to high-risk youth is a plus Ability to work independently and learn from mistakes Reliable transportation to travel between multiple sites; is punctual and organized Can utilize a harm reduction, trauma- informed approach Ability to work nights/weekends Ability to obtain First Aid/CPR certification and Employment Eligibility Verification Successful completion of background (LiveScan) check Strong computer skills and knowledge including word processing, database operations, spreadsheets and other software systems. Good verbal and written communication skills, including organizational, detail, and interpersonal Ability to work effectively with people regardless of their race, ethnicity, background, sexual orientation or gender identity. A strong interest in providing direct service and pursuing a career in the field of social work A commitment to and passion for the mission, vision, values and culture of SPY, such as the models of harm reduction, housing first, trauma informed care, and strength based approach A self-starter who is prepared to drive innovative solutions for an emerging organization An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals Must possess great communication and organizational skills WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: Suspended or revoked license Three or more moving violations in the past 36 months Any violations, including drugs, alcohol, controlled substances, within the past 24 months Reckless driving, including hit and runs, within the past 24 months At fault accidents, resulting in fatality or serious injury, within the past 5 years The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below: ************************************************************************************************************** For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application

Job Description Certified Peer Support Specialist Full-time with travel to Banning & Hesperia We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As the Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services/Aegis in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role, you must understand and have respect for everyone's unique path to recovery. Pay: $25/per hour Benefits: 18 days PTO (Paid Time Off) 401k with company match Company-sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification OR certification eligible within three (3) months. Personal Attestation of one year in recovery from substance use disorder. Valid driver’s license in good standing Ability to travel up to 50% locally as needed Preferred Associate or bachelor’s degree in one of the behavioral science disciplines from an accredited college or university. CPR Certification One (1) year of experience working in a behavioral health setting Responsibilities: Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around the community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when Appropriate Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.

Job Description Supports families of children and young adults with disabilities or developmental differences in navigating the educational system to obtain needed services. Works with families to identify additional needs, and provides warm referrals to community, government and social service agencies. Assists families with requesting services through Individual Education Plans or 504 plans, and supports the development or enhancement of services provided via IDEA. Facilitates group training for families, community, and professionals on special education services and policies. Works collaboratively with partners to support families, and maintains relationships with community agencies to stay informed of local resources. Duties & Responsibilities: Provide group training and one-to-one guided support to parents and families of children ages 3 to 18, and young adults 19 to 22, in removing barriers to ensure access to educational services. Communicate with families by phone, email, or video conferencing based on family preference and need. Provide support and education for families, community members and professionals to aid in accessing services from local education agencies, including special education and mental health services. Keep up-to-date with special education policies and procedures in addition to regional center and generic community social service agency policies. Educate and assist families with alternative dispute resolution activities to improve service delivery within the educational setting and improve families’ working relationships with school district personnel. Attend IEP and IFSP development meetings with families, as needed. Maintain assigned case load according to documentation and contact timeline standards set by FEC program guidelines. Collect and document data on all performed activities for reporting purposes. Perform data entry and record keeping for all assigned education support cases. Perform quality assurance reviews to ensure that data collected for the program is accurate according to grant requirements. Facilitate educational presentations and workshops for families, professionals and community members on accessing educational services. Assists families and community agencies with facilitating referrals and warm handoffs for various systems of care to determine eligibility and service access. Participates on various advisory committees to identify, develop, coordinate and implement program policies, educational conferences and outreach events. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily including maintaining timelines. An individual must also have a working knowledge of Microsoft Word, Excel and PowerPoint. Must be bilingual (English/Spanish) and have superior writing ability, excellent understanding of grammar as well as strong interpersonal skills and the ability to work well with teams to accomplish program goals. EDUCATION and/or EXPERIENCE: Bachelors in Social Work, Psychology, Human Services or Child Development or the equivalent of experience (at least three years) in a Human Service agency and experience working with individuals with varying disabilities. Must be a parent or caregiver of a student receiving specialized and individualized services from a local education agency or have previous experience in navigating special education systems on behalf of a student or loved one with unique learning needs. ADDITIONAL REQUIREMENTS: Advance knowledge of the following systems of care: special education services through local education agencies, IDEA special education law, mental health services, regional center system including extensive knowledge of early intervention and Lanterman Act law, healthcare and insurance services, social service agencies including Medi-Cal, Social Security, and In-Home Support Services. LANGUAGE SKILLS: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively communicate via oral and written correspondence. Ability to effectively present information in one-on-one and group situations to families, consumers, the community and employees of the organization. Ability to effectively present information to top management, public groups, and/or board of directors. Ability to read, write and communicate verbally in Spanish required.

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

As an Explosive Ordnance Disposal Specialist, you'll be the Army's preeminent tactical and technical explosives expert. You'll have the advanced training and critical skills needed to disable and defeat explosive devices and weapons of mass destruction. You'll research and identify military weapons, assist leadership in the preparation and use of advanced robotics, dispose of hazardous objects, and perform missions in support of Army units worldwide, across all environmental conditions. At A Glance Enlisted Soldier Active Duty Army Reserve Army National Guard Entry Level Bonuses up to$42KBonuses up to $42KRequirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Eligible for a Top Secret Security clearance Testing & Certifications 16 Nationally Recognized Certifications Available 10 weeks of Basic Training 36 weeks of Advanced Individual Training 105 ASVAB Score: General Maintenance (GM) Skills You'll Learn Electronics & Robotics Detection & Destruction Chemistry & Biology

Job Description Peer Recovery Support Specialist I Department: MNTP/Program Development Reports to: Program Supervisor Join a dedicated team of substance use disorder treatment professionals! Seeking a Peer Support Specialist to join Tarzana Treatment Centers’ Mobile Opioid Treatment Program (OTP) team. Working in a fast-paced environment, incumbent will be a part of a multidisciplinary team including counselors, nurses, and medical providers. Incumbent will provide assistance for staff and patients in the OTP clinic including enrolling new patients and working with established patients, as well as other duties assigned by the program supervisor. The incumbent should have an awareness of medications for addiction treatment and substance use disorder treatment. Those with lived experience are encouraged to apply. HOURS Residential/Inpatient: 12 hours per day/ 3 days per week Outpatient: 8 hours per day / 5 days a week CATEGORIES OF DUTIES Provide patient orientation for new patients to include unit tour, issuing of patient handbook, group schedule, and linens. Assist in completion of data entry into Avatar for admissions and discharges as assigned. Supervise and monitor patient activities to account for patient’s whereabouts at all times to include documented patient census count throughout the overnight hours (inpatient and residential units). Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures. Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures. Perform medication call (Inpatient and Residential units) Assist in daily cleanliness of the unit by overseeing and ensuring patients clean up after themselves (i.e., after meals, group rooms, bedrooms, and bathrooms). Assist treatment team with the integration and coordination of health services across mental health, SUD, housing, and primary medical care. Encourage patient engagement and self-management to promote wellness and recovery. Educate and equip patients with tools or strategies to cope more effectively, problem solve and manage their behavioral health needs. Assist the patient in identifying and building on their strengths and resiliencies. Assist patients in developing community living skills and utilizing community resources by discussing common transition experiences and walking through new activities to assist them in their recovery process. Attends assigned trainings, required staff meetings, and be responsible for continuing education and professional development as part of a commitment to provide quality services. Communicates effectively with other staff members regarding patient behavior, progress, activities, etc. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. Exhibit knowledge and support of the philosophy and objectives of the agency. Conduct alarm checks during shift change (inpatient and residential units). Provide patient escort and transportation services to and from activities and events and during such activities as needed. Provide ongoing recovery support guidance in such areas as 12 steps, housing, vocational training, employment and other relevant community services. Maintain patient confidentiality in accordance with agency policy and procedures and Federal laws. Encourage patients to develop independent behavior that is based on choice rather than compliance. Demonstrate consistency by supporting patients during ordinary and extraordinary times. Assist patients in combatting negative self-talk, overcome fears, and learn how to problem solve. Act as a role model for wellness and recovery and provide peer support that is mutual and respectful. Understand and abide by code of ethics and patient rights. Share personal recovery story in a manner that promotes recovery, instills hope, and is a benefit to those served while maintaining appropriate professional boundaries per employee handbook. Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol tester, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings as required. EDUCATION/ TRAINING EXPERIENCE High School Diploma or above Class C License or Class B license (if required by job assignment) Computer literate Medi-Cal Peer Support Specialist Certification (PSSC) Minimum 1 years' experience in behavioral healthcare and/or providing peer support services. SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing integrated healthcare services, including substance use disorder, mental health, HIV/AIDS, housing, and primary medical care services. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job Description Certified Peer Support Specialist Full-time with travel to Banning & Hesperia We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As the Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services/Aegis in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role, you must understand and have respect for everyone's unique path to recovery. Pay: $25/per hour Benefits: 18 days PTO (Paid Time Off) 401k with company match Company-sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification OR certification eligible within three (3) months. Personal Attestation of one year in recovery from substance use disorder. Valid driver’s license in good standing Ability to travel up to 50% locally as needed Preferred Associate or bachelor’s degree in one of the behavioral science disciplines from an accredited college or university. CPR Certification One (1) year of experience working in a behavioral health setting Responsibilities: Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around the community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when Appropriate Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.