Technical Support Specialist Jobs in Carmel, IN

*IT/OT Support Technician* * 5-6 Month Contract *Hourly Rate:* $40/hr *Industry: Pharmaceutical Manufacturing* Our client is a leading pharmaceutical manufacturing organization dedicated to advancing healthcare through innovative solutions. We are looking for (2) highly skilled IT/OT Support Technicians for a 6-month engagement with an opportunity to extend. This is a great opportunity to build your expertise in a pharmaceutical manufacturing environment and take on additional projects & responsibilities. *Key Responsibilities:* * Perform technical requirements analysis of workstation infrastructure design to meet the specific needs of a pharmaceutical manufacturing environment. * Install and configure workstation hardware, software, and any additional peripherals to ensure optimal performance and compatibility. * Provide qualified infrastructure platforms that support the diverse needs of the organization. * Create automation scripts to streamline processes and minimize the need for manual intervention. This includes tasks such as patching, software installs and removals, and system reboots. * Train end users on the operations of new equipment, workstation software, networking, and related technologies. * Diagnose and resolve issues related to platforms including Citrix, RealVNC, VDI, Linux, iGel technology, Windows XP/7/10/11 OS, workstation hardware, and networking protocols. * Serve as a consultant for questions regarding infrastructure, compatibility, backup, and configuration issues. * Provide strategy and recommendations for immediate and future upgrades of hardware and software applications. * Perform application and operating system upgrades for lab and automation systems, providing supporting documentation for validation and testing of upgrades. * Assist with the validation of new and existing systems by providing technical design information to ensure GMP data integrity. * Execute deployment tasks via automation using tools like PDQ Deploy. *Qualifications:* * 2-3 years of experience in workstation infrastructure design and management. * Proficiency in scripting languages for automation (e.g., PowerShell, Python). * Strong knowledge of Citrix, RealVNC, VDI, Linux, iGel technology, Windows OS, and networking protocols. * Experience with pharmaceutical manufacturing environments and GMP compliance is a plus. * Excellent problem-solving skills and attention to detail. * Strong communication and interpersonal skills for user training and consultation. Job Type: Contract Pay: From $40.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * Monday to Friday Experience: * Windows: 1 year (Preferred) Ability to Commute: * Indianapolis, IN (Required) Ability to Relocate: * Indianapolis, IN: Relocate before starting work (Required) Work Location: In person

Job Description Empowering People to Build What Matters- That is our mission and our legacy. Our nearly 100 years of building communities in which we work and play, started with one man and one dream. Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality. F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performances for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens. We are looking for the right person to join our team as a Part-time IT Deployment Specialist for 4-6 months in duration. Is that you? If so, we want to talk to you! Responsibilities As an IT Deployment Specialist, your key responsibility will be to serve as a vital team member of the IT Department by preparing and configuring computers for deployment to employees and investigating and resolving hardware and software problems during the pre-deployment process. A. Hardware/Software Images and configures company-issued computers according to defined standards. Patch systems and install software applications. Troubleshoot, resolve, or escalate tickets as appropriate. Document and track all problems to ensure timely resolution. Follow B. Documentation Record all user information into the help desk ticketing system. Assist in maintaining process and procedure documentation. Assist in maintaining accurate equipment inventory. Key Attributes Comfortable at the table with all levels of leadership Collaborator Integrity Organized and systematic Proactive Problem Solver with outstanding interpersonal skills Commitment to Excellence What it takes Associate degree in I.T. or related field. Combination of college experience in I.T. and/or relevant work experience (1-3 years) may be considered in lieu of degree. Microsoft Windows operating systems-intermediate knowledge (including installation, configuration, troubleshooting, and support) Microsoft Productivity tools e.g. Microsoft Office (including installation, configuration, troubleshooting, and support). Valid driver's license. CompTIA A+, Network+, or MCP (Microsoft Certified Professional) certifications a plus. Must be extremely detailed-oriented. Powered by ExactHire:176975

Job Description LILT in the News We were named to The Software Report’s fifth annual list of TOP Software Companies! Click here to learn more and see the full list. LILT listed on the Inc. 5000 List for the first time. Check out all our news on our website. Lilt is proud to announce that our co-founder, John Denero along with our employees- Joern Wuebker and Thomas Zenkel just received approval for the issuance of U.S. Patent 12,277,402 for their innovative end-to-end neural word alignment process! This patent represents a significant advancement in machine translation technology that allows for more accurate preservation of formatting when translating content between languages. Congratulations John, Joe and Thomas! About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! This position is based out of our Emeryville, CA office, and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S. is a precondition of employment. What you’ll do We are seeking a highly motivated and skilled Technical Support Engineer to join our customer support team. As a Technical Support Engineer for the Lilt platform, you will work directly with our customers and linguists to help them resolve the issues they face while working with the platform and help LILT improve its AI platform. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback internally to our engineering teams to help improve our products and services. You will collaborate closely with our production and customer success teams and leverage your technical abilities to ensure timely delivery of projects to our customers. The role also provides you the opportunity to build, fix, and create tools and features that have a direct impact on both internal and external users that depend on our product every day. It's a great opportunity to learn a technically complex, customer-oriented product from the inside-out. Every day brings exciting and new challenges! Responsibilities: Be a key source of knowledge on the LILT platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices. Interact regularly with Engineering, Production, and cross-functional management on high-profile technical issues to the product support team. Reproduce customer issues, file bug reports, and coordinate the delivery of fixes. Analyse customer data including log files, stack traces, browser traces and thread dumps. Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from LILT platform users Author knowledge base articles and drive internal knowledge-sharing initiatives. Be prepared to work in a 24x5 shift environment Who you are: You are creative, courageous and have strong problem-solving capabilities You can adapt to change quickly, while dealing with many varied technical support requests and challenges You are highly technical with an interest in internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting). You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered. You’ve had exposure to uncertain situations and show a history of dealing with ambiguity successfully You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests. Skills and Experience: Excellent customer service and problem solving skills Ability to quickly diagnose, multi-task and resolve customer issues Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions Effectively communicate with customers as required: keeping them informed of incident progress and maintaining records of customer interactions including actions taken - in written and sometimes in a meeting conference call Must be able to work independently and as a member of a team STEM degree preferred but not required Experience with a monitoring tool like Datadog is required Experience within the localization industry and multiple languages is a plus Experience in a Technical Support team setting (preferably in enterprise application software support) for more than 2 years SQL/Relational Databases - minimum 2-5 years Linux environment and kernel - minimum 2-5 years Scripting (i.e. Bash, Python, etc.) - minimum 2-3 years Why You’ll Love LILT We are mission driven, passionate about our Customers' outcomes and we move really fast! There is never a dull moment in our learning rich environment. We live the 70/20/10 learning model where 70% of your learning will come through on-the-job experience, 20% through coaching and mentoring and 10% through formal learning channels. This role will push you outside your comfort zone, but our leaders and team members will be right there with you to provide real time coaching and feedback. You will grow a TON in your first year and we are excited to be a part of unlocking your potential! Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ****************************** . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $110K - $115K

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crews commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year Free carwashes, naturally Industry-leading training Incredible growth potential Tuition reimbursement and paid IT certifications Group health, dental, and vision 401K with company match Crew's expectations: Work schedule is generally Mon-Fri but does include a weekend rotation once per month. Provide level 1 telephone/email support for all Crew locations. Respond to incoming ticketing portal break/fix and new IT requests. Repair, image, and configure new IT assets for deployment at Crew locations. Troubleshoot application and hardware issues to resolve problems for users. Possess initiative and motivation with a get the job done attitude. Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting. High school diploma or equivalent is required. A+ or Network + Certification along with an Associates or Bachelor's Degree in Information Technology highly preferred. Must possess the ability to deal tactfully with customers, team members, and the general public. Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars! RequiredPreferredJob Industries Other

**Job Category:** Human Resources **Program Overview and Benefits** : Republic Airways is proud to offer an internship program that prepares students for the workforce. While we provide resources to help interns sharpen skills and make meaningful contributions in their department, we also provide the following during the internships: + Mentorship program + Professional development workshops and departmental information sessions + Direct exposure to aviation industry, facilities tours, etc. + Additional opportunities to work with other interns directly on projects + Competitive hourly pay **ESSENTIAL DUTIES** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + Provides technical support to associates in various departments + Closely following established procedures and protocols + Attend team meetings regarding projects, changes, department updates, etc. to better understand the company + Interacts with cross-departmental associates/teams during projects and day-to-day operations + Encourages cohesiveness among personnel under other managers in the department + Experience with installation, maintenance and organization of AV cabling + Maintain and troubleshoot technology + Provide cross-departmental customer service across various departments to ensure cohesive and timely support + Perform effective and informative user testing + Serve clients and stakeholders + Assists with other duties, tasks, projects, and presentations assigned **EDUCATION and/or EXPERIENCE** + Pursuing an associate or bachelor's degree (AIT/ AT/ AE / BA / BS) in Information Technology, Information Systems, Computer Science, or related + Minimum 3.0 GPA on a 4.0 scale + Advanced Microsoft Office skills (focusing on Microsoft Excel) + Ability to work both independently and collaboratively in a business group + Strong analytical skill + Developed interpersonal skills + Identifying, understanding and working with professional standards **OTHER QUALIFICATIONS** + Ability to work onsite at our Indianapolis Headquarters location and Camel Training Center or other site locations as needed. + Ability to work up to 32-40 hours per week + Eligible to work in the United States without sponsorship **LANGUAGE SKILLS** Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. **REASONING/PROBLEM SOLVING ABILITY** Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Able to read and interpret technical, regulatory and contractual documentation. Able to maintain confidentiality. **DECISION MAKING** Makes day to day decisions used to support strategic direction. Decisions often require some thought without established precedents or procedures. Decisions tend to be short term and usually of moderate cost. Able to work independently or as part of a team to drive results. **PHYSICAL DEMANDS** _The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job._ + Able to move about the work environment. + Frequently required to stand, walk, sit, talk and hear. **WORK ENVIRONMENT** _The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job._ + Typically not exposed to extreme environmental conditions. **Equal Opportunity Employer, Disability and Veteran Accommodations** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.

pProvide day to day support of company wide IT operations to 250+ world-wide users for company-wide PC's, software applications (including MS Office and anti-virus), Lotus Notes email and databases, and various peripheral devices (printers, scanner, faxes, phones, digital cameras, etc.)./p pESSENTIAL FUNCTIONS AND RESPONSIBILITIES:/p p· Quickly analyzes and solves technical problems. Resolves technical support issues via telephone, email, in person or remotely./p p· Troubleshoots hardware (PCs, laptops, tablets, printers, smart phones, etc.) software, and network issues with a direct focus on the source(s) of problems./p p· Develops and maintains current, easy-to-understand documentation. Recognizes recurrent problems and documents resolution procedures./p p· Documents all incidents in the help desk tracking software, including how issues were resolved and what communication took place. Escalates, coordinates and collaborates support incidents. Monitors status of all open tickets./p p· Participates in the ordering, installation, configuration, maintenance and integration of computer hardware, software, communication and connectivity systems/devices in accordance with established company procedures and security needs./p p· Maintains accurate inventory of IT related equipment in company database./p p· Communicates technical solutions in a user-friendly and professional manner, both verbally and in writing./p p· Takes ownership of client issues./p p· Stays abreast of current software and hardware technologies as it relates to business needs./p p· Travels domestically and internationally up to 10% to support internal customer base./p pADDITIONAL FUNCTIONS AND RESPONSIBILITIES:/p p· Participates in longer term projects, which include researching, testing, and providing feedback to team members./p p· May provide occasional training to peers and co-workers./p p· Will absorb other duties and projects as assigned and dictated by business requirements./p pEDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE:/p pAssociates or Bachelors degree in Business, Information Technology or related field required, with 2+ years of related experience in a Help Desk support environment. Has working experience with remote access and remote desktop assistance tools. Has technical experience within a Windows environment. Must possess and maintain a valid US driver's license and a current US Passport./p pBASIC SKILLS:/p p· Possesses well-developed communication, organizational and interpersonal skills./p p· Possesses a strong sense of customer service and issue ownership. /p p· Has intermediate to high proficiency in Microsoft Excel, Power Point, and Word software./p p· Ability to troubleshoot issues and perform root cause analysis./p p· Proven ability to work effectively in a team-oriented, collaborative environment.br/span style="color: black;"br//span/p

Prolific is the growth firm. By combining the best traits of a consulting firm, marketing agency, and capital provider, we craft and execute bold growth strategies for visionary brands. Come join our optimistic, people-first culture. We believe the best is yet to come because we're building it together. Headquartered in downtown Indianapolis, Prolific has been recognized as a Best Place to Work by the Indiana Chamber of Commerce for 5 consecutive years. And we aren't done growing. Having been named to the Inc. 5000 list for 8 consecutive years, we are looking to add more talent to our ambitious team. Prolific's state-of-the-art offices are filled with curious, kind people working alongside purpose-driven clients such as Biglife, Unitus, and Bleacher Report. We hope you'll consider joining our team! The Role Prolific is looking for a tech-savvy, part-time help desk technician responsible for providing technical assistance with computer systems, networking equipment, SaaS applications, and computer software. As a help desk technician, you are responsible for responding to email, chat, and phone inquiries and offering technical support to employees across the Prolific family of brands. A successful help desk technician should be passionate about technology and well versed in mac OS environments. You should have excellent interpersonal and communication skills, and love working directly with people to solve challenging problems. Friendly people, fun offices and incredible clients make it enjoyable to come to work at Prolific. Primary Responsibilities Respond to all inbound help desk tickets in a timely manner Provide excellent customer service Document service interactions, ticket resolution, and infrastructure design Configure, set up, maintain, and troubleshoot computer systems, hardware, and software Diagnose and repair computer issues Diagnose and repair SaaS account issues Training computer users Manage device inventory Maintain the technology in our Indianapolis, IN office (On-site) Maintain the technology in all our additional offices (Remote) The responsibilities are many, various, and not limited to those listed above. Requirements Must have extensive experience with mac OS computers 80% mac OS / 20% Windows Proficiency with Windows 10 / 11 computers Excellent oral and written communication skills Excellent problem-solving skills Attention to detail Willingness to learn Ability to diagnose and resolve basic computer related technical issues Associates degree or equivalent experience in information technology or related field Additional Skills: While not required, understanding in the following skills is a plus Experience with Office 365 administration Experience with networking administration Applicant Note: This is an Indianapolis-based position. You must live within driving distance of the Prolific office to be considered for the role.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. NPHS IT enables technology solutions for the Nuclear & Precision Health Solutions business unit of Cardinal Health. From more than 150+ locations in the U.S., the business unit manufactures and dispenses time-critical pharmaceuticals used for diagnostic and therapeutic purposes. **_What IT Client Site Support contributes to Cardinal Health_** IT Client Site Support is responsible for providing Tier 2 support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics, and troubleshooting. + Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests. Ability to work independently or via a team collaboration process. Experience providing support via in-person, phone, or remote methods. + Installs/removes/configures hardware and software in accordance with computer systems validation process. + Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service. Partners with end users to correlate business requirements to technology solutions (strong business acumen). + Maintains ownership on schedule patching, back-ups and system health across the NPHS sites. + Manage client and warehouse hardware as well as peripheral inventory to ensure timely replacement. + Prioritizes effectively and escalates as needed. Responds to customer needs and services as assigned. + Organizes and schedules upgrades and maintenance without deterring others from completing their work + Closely works with infrastructure, network, firewall and security teams to outline and implement enterprise solutions + Collaborates with Operations and Computer System Validation (CSV) team to ensure manufacturing and laboratory systems remain in a validated state + Responsible for writing GxP computer validation and 21 CFR Part 11 related documentation such as change plans, user requirements, functional requirements, system baseline documents, and test scripts + Assist in the drafting and approving of site Standard Operating Procedures + Partners with Quality Control, Engineering, and Operations teams to identify business needs and deliver Information Technology solutions. + Demonstrates an understanding of the relevant regulations, standards, and operating procedures. **_Qualifications_** + Bachelor's degree in related field preferred or equivalent work experience + 2+ years experience in related field preferred + Applicable technical certifications preferred (CompTIA A+, Network +, MCSE, GCP) + Understanding of Computer Systems Validation(CSV) preferred + Ability to multi-task with emphasis on customer service and root cause analysis. + Strong oral and written communication skills + Ability to work in a team-oriented environment that includes Cardinal Health employees and consultants + Customer / Client focused and Mission driven to solve problems + Experience in a previous manufacturing facility preferred + SAP or ERP system understanding a plus + Strong troubleshooting skills **Anticipated salary range:** $66,500 - $99,645 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 06/30/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

td id="gnewton JobDescriptionText" div divbu IT Support Specialist /u/b/div div Ryan Fireprotection is looking for an IT Support Specialist to support IT team in our growing organization. The right candidate will look forward to new challenges and work independently to research and solve those challenges efficiently. They will genuinely enjoy working directly with fellow employees to help them solve their IT challenges with the ability to communicate technical items to non-technical people. This position reports to the IT Director, who will share the ongoing vision and direction of our growing Company during the interview process. This person understands that there is room to learn and grow. /div div /div div We will expect this role to work in-person out of our Noblesville, IN or Indianapolis, IN offices (or a hybrid of both), as those are our headquarters, and we are passionate about you getting to know the people you're supporting in the organization. /div div /div div This is a full-time salaried position, and the compensation will range based on experience. We are looking for someone with a minimum of 5+ years of relevant experience in an IT support role. Please check the job duties in the description below and apply if this position seems like a good fit for you! br/ br/ bEmployee Support - these are some tasks you will spend working with colleagues: /b/div ul li Provide first contact support of incoming requests to ensure courteous, timely, and effective resolution of employee's issues /li li Identify, troubleshoot, resolve, and document employee's issues and requests /li li Provide IT support to employees across multiple locations, troubleshooting hardware, software, and network issues./li li Install new software, hardware, and drivers and updating existing as needed /li li Configure, deploy, and relocate desktops, laptops, printers, and any other related devices /li li Mobile device support including procurement, MDM, and knowledge/experience troubleshooting, supporting, and configuring Apple iOS in an enterprise environment /li /ul divb System Administration amp; Infrastructure Management:/b/div ul li Administer and maintain Windows Server environments, Active Directory, and Group Policy./li li Manage Microsoft 365 and cloud-based services, including Exchange, SharePoint, and Teams./li li Monitor and maintain system backups, disaster recovery plans, and data integrity policies./li li Deploy, configure, and manage virtualization technologies such as VMware/li li Administration of Active Directory, Microsoft Entra, Microsoft 365, Endpoints, firewalls, phone systems, and any other IT-related systems /li li Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc. /li li Experience with IT automation and PowerShellbr/ /li /ul divb Network amp; Security Administration:/b/div ul li Monitor, troubleshoot, and optimize network performance, including LAN, vLAN, WAN, VPN, and Wi-Fi./li li Configure and maintain firewalls, switches, and routers./li li Implement and enforce cybersecurity best practices, including endpoint security, patch management, and threat detection./li li Manage user access control, multi-factor authentication (MFA), and identity management policies./li /ul divb Cloud amp; SaaS Management:/b/div ul li Support a variety of SaaS solutions and integrations, optimizing the use of cloud platforms for business operations./li li Ensure cloud security compliance and data protection policies are met./li /ul divb IT Documentation amp; Training:/b/div ul li Maintain accurate IT documentation, including help guides, system configurations, and standard operating procedures./li li Develop and deliver IT training sessions for employees on best practices, security awareness, and new technologies./li /ul divb Qualifications:/b/div ul li5+ years of experience in IT support, system administration, or a related role./li li Strong expertise in Windows Desktop, Windows Server, Active Directory, and Microsoft 365 administration./li li Proficiency in managing and troubleshooting network infrastructure (firewalls, routers, switches, VPNs)./li li Experience with virtualization technologies (VMware)/li li Knowledge of security best practices, including endpoint protection, patch management, and compliance standards./li li Ability to communicate technical issues to technical and non-technical employees /li li Ability to organize, prioritize, and meet established deadlines /li li Quick analytic response to resolve issues in any situation /li li Self-motivated and willing to learn, as well as always finding the solution /li li Minimum 5+ years of relevant experience in an IT support role /li li An IT related college or technical degree required (or equivalent relevant experience) /li li Travel to other office locations as needed/li /ul /divbr/ /td

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Use your Windows/Mac expertise to solve challenging problems. The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs. Are you a self-starter who has a passion for finding technical solutions to improve productivity? Are you determined to deliver impactful, secure IT solutions? If so, please apply. What You'll Be Doing The Technical Pathway Program is a 13-18 month intensive fixed duration (FDE) professional development program during which the apprentice receives a combination of formal training, on-the-job learning, and mentoring in a key functional area to be equipped to compete for a Lilly position after successful completion of the apprenticeship. Tech@Lilly Technical Pathways apprentices will complete IT certifications relevant to the job they are apprenticing in, that is paid for by Lilly, as part of their participation in the Technical Pathways Apprenticeship Program. Technicians will be the “face of IT”, working directly with Lilly resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). Some on-call after hours may be required. In addition, technicians will work in our walk-up support kiosks, aka IT On Point, on a rotating schedule. IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Lilly Technology Center-North and Lilly Technology Center-South) How You will Succeed As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that will enable you to return users to productivity. You will bring your technical and customer experience to troubleshoot and correct technical issues when they arise. With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Lilly. You will embrace training and learning opportunities to raise your skills that will allow you to compete for possible future roles What You Should Bring Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles A “can do, positive” attitude and the ability to work well individually or as part of a team Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.) Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers Basic understanding of multiple operating systems (Windows, Mac, iOS) Certifications as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional) Your Basic Qualifications High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Additional Preferences Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional Completed Microsoft 365 Fundamentals Certification Previous Help desk experience Previous Customer Service experience About the Organization The Global Information and Services IT team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $14.61 - $40.87 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Serco is seeking a Sr. Principal Military Trainer - Technical Support Team Lead to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. This position is contingent upon contract award, budget, and customer approval. In this role, you will: Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). Train and provide technical support to establish command post networks, tactical communications equipment, and install, operate, integrate, and troubleshoot communications. Perform application configurations, establish network addresses and connections, conduct routine maintenance, perform upgrades as needed, and implement security updates. Provide support at the Mission Training Complex (MTC) or at the Training Unit Commander's (TUC) point of need. Qualifications Qualifications Bachelor's degree with a minimum of 10 years of experience with Military training and training support; or Master's degree with a minimum of 8 years of experience with Military training and training support. To be successful in this role, you will have: Active U.S. Department of Defense (DoD) Secret security clearance. Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and MCIS Integration. Strong background with integration of various MCIS, including CPCE, AFATDS, AMDWS, TAIS, GCCS-A, JADOCS, Command Web, Tactical Messaging, WAVE, and JBC-P. Working knowledge of simulation systems supporting MCIS course instruction and exercise support, including JLCCTC and DXTRS. IAT Level II certification. Ability to travel as needed (up to 25% of the time). Ability to work on-site at Camp Atterbury near Edinburgh, Indiana. Additional desired experience and skills: Digital Master Gunner qualification. Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

All Lines Technology is seeking a Deskside Technician in Lafayette, IN. The Deskside Technician will be providing deskside support to end users and will interface with a service desk and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be tech savvy, embrace new technology and changes quickly. The technician will be located at the customer's facility providing support in a manufacturing environment that will consist of standard PC hardware and software troubleshooting. Skills: Deskside support experience and Basic troubleshooting skills including: Hardware, software, printing, networking, file shares, etc. Windows 10/11 experience Ability to resolve Windows 10/11 Operating System Issues and Errors Proficient in the latest Microsoft Office Applications (Office 365) Remedy Service Now or related ITSM ticketing tool experience Printer support can include various brands of printers, various types of scanners Familiarity with Microsoft Active Directory Experience with computer asset tracking Experience with user ID creation Some experience with support and administration of network phones (VoIP system). Understanding of Symantec Virus Scan software Ability to work with multiple platforms, devices, etc. Ability to research and resolve technical issues and know what to do next and/or when to escalate for help Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 50 lbs. when moving electronic equipment Ability to maintain and abide with compliance activities driven from a central compliance group Ability to communicate technical information to non-technical audiences Must be amenable with doing Overtime or off-hour work when needed Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills

Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: * Satisfactory completion of a background screening. * Authorization to work within the US

divp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivpbspan Do you have a technical mindset?/span/bspan /span/p/divdivpbspan Would you like to provide an exceptional service to our customers?/span/bspan /span/p/divdivpspan /span/p/divdivpbspan About the Business/span/bspan /span/p/divdivpspanspan LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our /spanspan Insurance/spanspan vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to /spanspanassist/spanspan them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle - all while reducing risk. You can learn more about LexisNexis Risk at the link below. /span/spana href="************* lexisnexis. com/insurance" target="_blank"uspan************* lexisnexis. com/insurance/span/u/aspanspan /span/spanspan /span/pp/p/divdivpbspan About our Team/span/bspan /span/p/divdivpspanspan We are a cohesive team of committed professionals working together to deliver valuable services, united by a shared commitment to excellence and common /spanspanobjectives/spanspan. /span/spanspan /span/pp/p/divdivpbspan About the Role/span/bspan /span/p/divdivpspanspan The candidate chosen for this role will work alongside team members in an agile environment and apply technical, analytical and communication skills towards supporting and /spanspanmaintaining/spanspan high quality database driven web and Windows based applications using . NET and the Microsoft technology stack. /span/span/ppspan /span/p/divdivpspanspan The candidate will be working within the centralized repository for the State for all things law enforcement crash report related. A typical day on the job includes user software troubleshooting support via oral and written communications, analyzing data using relational databases, remoting into client servers, as well as other technical problems that may arise. This individual will be working directly with Law Enforcement and Traffic Safety individuals to help improve the traffic safety programs for the state. /span/spanspan /span/pp/p/divdivpspanspan The candidate for this position will need to be driven and willing to work in a fast-paced environment and ready to take on skills that require critical thinking, as well as communication with direct contact of customers via Phone and E-mail. /span/spanspan /span/pp/p/divdivpspanspan This position is hybrid in Martinsville, IN - 3x week/spanspan. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspan Responsibilities/span/bspan /span/p/divdivullipspanspan Provide technical support for database-driven web and Windows-based applications developed using . NET and the Microsoft technology stack. /span/spanspan /span/p/li/ul/divdivullipspanspan Diagnose and resolve software issues through oral and written communication with end users, primarily law enforcement personnel. /span/spanspan /span/p/li/ul/divdivullipspanspan Investigate and troubleshoot technical problems related to application performance, connectivity, and user access. /span/spanspan /span/p/li/ul/divdivullipspanspan Utilize remote desktop tools to access client environments and resolve issues efficiently. /span/spanspan /span/p/li/ul/divdivullipspanspan Analyze and interpret data within relational databases to /spanspanassist/spanspan in resolving user-reported issues. /span/spanspan /span/p/li/ul/divdivullipspanspan Work with SQL and/or Oracle databases to build and execute queries and analyze records to /spanspanidentify/spanspan trends, inconsistencies, and potential data-related problems. /span/spanspan /span/p/li/ul/divdivullipspanspan Serve as a primary point of contact for law enforcement and traffic safety professionals /spanspanregarding/spanspan application-related concerns. /span/spanspan /span/p/li/ul/divdivullipspanspan Communicate technical solutions to non-technical users in a clear and concise manner. /span/spanspan /span/p/li/ul/divdivullipspanspan Log, track, and resolve incidents in a ticketing system, ensuring /spanspantimely/spanspan follow-ups and resolution. /span/spanspan /span/p/li/ul/divdivullipspanspan Document troubleshooting steps, resolutions, and workarounds for common issues to enhance team knowledge sharing. /span/spanspan /span/p/li/ul/divdivullipspanspan Coordinate and create reports and data extracts using Microsoft tools for end users/span/spanspan /span/p/li/ul/divdivullipspanspan Work closely with developers, engineers, and other team members in an agile environment to escalate and resolve critical issues. /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspan Requirements/span/bspan /span/p/divdivullipspanspan Technical degree from a college or university or relevant experience /span/spanspan /span/p/li/ul/div/divdivdivullipspanspan Knowledge of SQL is /spanspan or similar platforms. /span/spanspan /span/p/li/ul/divdivullipspanspan Strong communication/spanspan skills /span/spanspan /span/p/li/ul/divdivullipspanspan Ability to think critically /span/spanspan /span/p/li/ul/divdivullipspanspan Be able to provide exceptional technical support in a dynamic and demanding work environment. /span/spanspan /span/p/li/ul/divdivullipspanspan Be able to troubleshoot and resolve complex technical issues/span/spanspan /span/p/li/ul/divdivullipspanspan Be able to communicate effectively with customers, both verbally and in writing. /span/spanspan /span/p/li/ul/divdivullipspanspan Be able to work in a dynamic environment and handle multiple tasks simultaneously/span/spanspan /span/p/li/ul/divdivpspan /span/pp/p/divdivpspan /spanspan We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: /span/p/divdivullipspan Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits /span/p/lilipspan Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan /span/p/lilipspan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs /span/p/lilipspan Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity/span/p/lilipspan Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits /span/p/lilipspan /spanspan Health Savings, Health Care, Dependent Care and Commuter Spending Accounts /span/p/lilipspan In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice /spanspan /spanspan /span/p/li/ul/divdivpspan /span/p/divdivpspan /span/p/div/divp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp/pp/pp/pp/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. /pp style="text-align:inherit"/pp style="text-align:left"span We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. /span We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: a href="************** safelinks. protection. outlook. com/?url=https%3A%2F%2Fforms. office. com%2Fr%2FeVgFxjLmAKamp;data=05%7C01%7CSharon. Martin%40lexisnexis. com%7Cabdf3ba022bd4d8e4d4a08db20e74ed3%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C6**********7986426%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7Camp;sdata=lVgVu8BCpJtairuAE6wAofK9Lc2ZhkRrOkdai9Q2FxM%3Damp;reserved=0" target="_blank"spanspanspanspanspanspanspanspanspan class="WAJ1"************** office. com/r/eVgFxjLmAK/span/span/span/span/span/span/span/span/span/a , spanor please contact **************. /span/pp style="text-align:inherit"/pp style="text-align:left"span Please read our a href="************ relx. com/careers/join-us/privacy" target="_blank"Candidate Privacy Policy/a. /span/p/div

Tier 2 IT Desktop Support Contract: 6-Month Contract-to-Hire We are seeking a Tier 2 IT Support Technician for our retail real estate client, a leader in managing shopping centers and commercial properties. The ideal candidate will have a strong technical foundation, excellent problem-solving skills, and experience working in corporate IT environments. Key Responsibilities: * End-User Support: Provide Tier 2 technical support, primarily for HQ employees, including virtual assistance. * Device Management: Support Windows & Mac (100+ Macs), iPhone/iPad deployment, and laptop imaging & deployment. * System Administration: Handle Active Directory tasks (password resets, unlocking accounts). * Intune & Print Management: Manage Intune MDM and multi-function printers. * KPI-Driven Performance: Maintain SLA compliance-most issues resolved within 3 days and contribute 2 knowledge base articles per month. Requirements: * 3-4+ years of IT support experience * Experience in 400-500 user environments * Strong knowledge of Windows OS, Mac, iPhone/iPad deployment * Experience with Intune, Active Directory, and Imaging/Deployment * Ability to work efficiently within defined SLA/KPI metrics Additional Details: * Interview Process: Two rounds, virtual * Downtown Parking Covered Job Type: Contract Pay: $28.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Commute: * Indianapolis, IN 46204 (Required) Ability to Relocate: * Indianapolis, IN 46204: Relocate before starting work (Required) Work Location: In person

Job Category: Human Resources Program Overview and Benefits: Republic Airways is proud to offer an internship program that prepares students for the workforce. While we provide resources to help interns sharpen skills and make meaningful contributions in their department, we also provide the following during the internships: * Mentorship program * Professional development workshops and departmental information sessions * Direct exposure to aviation industry, facilities tours, etc. * Additional opportunities to work with other interns directly on projects * Competitive hourly pay ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides technical support to associates in various departments * Closely following established procedures and protocols * Attend team meetings regarding projects, changes, department updates, etc. to better understand the company * Interacts with cross-departmental associates/teams during projects and day-to-day operations * Encourages cohesiveness among personnel under other managers in the department * Experience with installation, maintenance and organization of AV cabling * Maintain and troubleshoot technology * Provide cross-departmental customer service across various departments to ensure cohesive and timely support * Perform effective and informative user testing * Serve clients and stakeholders * Assists with other duties, tasks, projects, and presentations assigned EDUCATION and/or EXPERIENCE * Pursuing an associate or bachelor's degree (AIT/ AT/ AE / BA / BS) in Information Technology, Information Systems, Computer Science, or related * Minimum 3.0 GPA on a 4.0 scale * Advanced Microsoft Office skills (focusing on Microsoft Excel) * Ability to work both independently and collaboratively in a business group * Strong analytical skill * Developed interpersonal skills * Identifying, understanding and working with professional standards OTHER QUALIFICATIONS * Ability to work onsite at our Indianapolis Headquarters location and Camel Training Center or other site locations as needed. * Ability to work up to 32-40 hours per week * Eligible to work in the United States without sponsorship LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. REASONING/PROBLEM SOLVING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Able to read and interpret technical, regulatory and contractual documentation. Able to maintain confidentiality. DECISION MAKING Makes day to day decisions used to support strategic direction. Decisions often require some thought without established precedents or procedures. Decisions tend to be short term and usually of moderate cost. Able to work independently or as part of a team to drive results. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Able to move about the work environment. * Frequently required to stand, walk, sit, talk and hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. * Typically not exposed to extreme environmental conditions. Equal Opportunity Employer, Disability and Veteran Accommodations All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Prolific is the growth firm. By combining the best traits of a consulting firm, marketing agency, and capital provider, we craft and execute bold growth strategies for visionary brands. Come join our optimistic, people-first culture. We believe the best is yet to come because we're building it together. Headquartered in downtown Indianapolis, Prolific has been recognized as a Best Place to Work by the Indiana Chamber of Commerce for 5 consecutive years. And we aren’t done growing. Having been named to the Inc. 5000 list for 8 consecutive years, we are looking to add more talent to our ambitious team. Prolific’s state-of-the-art offices are filled with curious, kind people working alongside purpose-driven clients such as Biglife, Unitus, and Bleacher Report. We hope you'll consider joining our team! The Role Prolific is looking for a tech-savvy, part-time help desk technician responsible for providing technical assistance with computer systems, networking equipment, SaaS applications, and computer software. As a help desk technician, you are responsible for responding to email, chat, and phone inquiries and offering technical support to employees across the Prolific family of brands. A successful help desk technician should be passionate about technology and well versed in mac OS environments. You should have excellent interpersonal and communication skills, and love working directly with people to solve challenging problems. Friendly people, fun offices and incredible clients make it enjoyable to come to work at Prolific. Primary Responsibilities Respond to all inbound help desk tickets in a timely manner Provide excellent customer service Document service interactions, ticket resolution, and infrastructure design Configure, set up, maintain, and troubleshoot computer systems, hardware, and software Diagnose and repair computer issues Diagnose and repair SaaS account issues Training computer users Manage device inventory Maintain the technology in our Indianapolis, IN office (On-site) Maintain the technology in all our additional offices (Remote) The responsibilities are many, various, and not limited to those listed above. Requirements Must have extensive experience with mac OS computers 80% mac OS / 20% Windows Proficiency with Windows 10 / 11 computers Excellent oral and written communication skills Excellent problem-solving skills Attention to detail Willingness to learn Ability to diagnose and resolve basic computer related technical issues Associates degree or equivalent experience in information technology or related field Additional Skills: While not required, understanding in the following skills is a plus Experience with Office 365 administration Experience with networking administration Applicant Note: This is an Indianapolis-based position. You must live within driving distance of the Prolific office to be considered for the role.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. NPHS IT enables technology solutions for the Nuclear & Precision Health Solutions business unit of Cardinal Health. From more than 150+ locations in the U.S., the business unit manufactures and dispenses time-critical pharmaceuticals used for diagnostic and therapeutic purposes. What IT Client Site Support contributes to Cardinal Health IT Client Site Support is responsible for providing Tier 2 support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals. What is expected of you and others at this level * Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects * May contribute to the development of policies and procedures * Works on complex projects of large scope * Develops technical solutions to a wide range of difficult problems * Solutions are innovative and consistent with organization objectives * Completes work; independently receives general guidance on new projects * Work reviewed for purpose of meeting objectives * May act as a mentor to less experienced colleagues Responsibilities * Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics, and troubleshooting. * Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests. Ability to work independently or via a team collaboration process. Experience providing support via in-person, phone, or remote methods. * Installs/removes/configures hardware and software in accordance with computer systems validation process. * Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service. Partners with end users to correlate business requirements to technology solutions (strong business acumen). * Maintains ownership on schedule patching, back-ups and system health across the NPHS sites. * Manage client and warehouse hardware as well as peripheral inventory to ensure timely replacement. * Prioritizes effectively and escalates as needed. Responds to customer needs and services as assigned. * Organizes and schedules upgrades and maintenance without deterring others from completing their work * Closely works with infrastructure, network, firewall and security teams to outline and implement enterprise solutions * Collaborates with Operations and Computer System Validation (CSV) team to ensure manufacturing and laboratory systems remain in a validated state * Responsible for writing GxP computer validation and 21 CFR Part 11 related documentation such as change plans, user requirements, functional requirements, system baseline documents, and test scripts * Assist in the drafting and approving of site Standard Operating Procedures * Partners with Quality Control, Engineering, and Operations teams to identify business needs and deliver Information Technology solutions. * Demonstrates an understanding of the relevant regulations, standards, and operating procedures. Qualifications * Bachelor's degree in related field preferred or equivalent work experience * 2+ years experience in related field preferred * Applicable technical certifications preferred (CompTIA A+, Network +, MCSE, GCP) * Understanding of Computer Systems Validation(CSV) preferred * Ability to multi-task with emphasis on customer service and root cause analysis. * Strong oral and written communication skills * Ability to work in a team-oriented environment that includes Cardinal Health employees and consultants * Customer / Client focused and Mission driven to solve problems * Experience in a previous manufacturing facility preferred * SAP or ERP system understanding a plus * Strong troubleshooting skills Anticipated salary range: $66,500 - $99,645 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 06/30/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Serco is seeking a Sr. Principal Military Trainer - Technical Support Team Lead to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Camp Atterbury near Edinburgh, Indiana. This position is contingent upon contract award, budget, and customer approval. **In this role, you will:** + Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). + Train and provide technical support to establish command post networks, tactical communications equipment, and install, operate, integrate, and troubleshoot communications. + Perform application configurations, establish network addresses and connections, conduct routine maintenance, perform upgrades as needed, and implement security updates. + Provide support at the Mission Training Complex (MTC) or at the Training Unit Commander's (TUC) point of need. **Qualifications** **Qualifications** + Bachelor's degree with a minimum of 10 years of experience with Military training and training support; or + Master's degree with a minimum of 8 years of experience with Military training and training support. **To be successful in this role, you will have:** + Active U.S. Department of Defense (DoD) Secret security clearance. + Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and MCIS Integration. + Strong background with integration of various MCIS, including CPCE, AFATDS, AMDWS, TAIS, GCCS-A, JADOCS, Command Web, Tactical Messaging, WAVE, and JBC-P. + Working knowledge of simulation systems supporting MCIS course instruction and exercise support, including JLCCTC and DXTRS. + IAT Level II certification. + Ability to travel as needed (up to 25% of the time). + Ability to work on-site at Camp Atterbury near Edinburgh, Indiana. **Additional desired experience and skills:** + Digital Master Gunner qualification. + Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Click here to apply now (*************************************************************************************************************************************************************************** **New to Serco?** Join our Talent Community! (*************************************************** **ID** _69497_ **Recruiting Location : Location** _US-IN-Indianapolis_ **Category** _Training_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Campaign** _LPMTS_