Technical Support Specialist Jobs in Biloxi, MS

**Who We Are** Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,700 Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects. Hargrove's key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients. Work-life balance and flexibility are important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. **What You'll Be Doing** **Job Scope:** Generally responsible for technical direction over technical onsite communications at an industrial site in Delisle, MS. This level requires extensive progressive experience in communication software and hardware, electrical and instrumentation communication, configuration, etc. and involves utilization of project controls for cost, schedule and quality of projects associated with needs at the site. This work will be performed under minimal supervision. **Primary responsibilities will include but not be limited to:** + Work closely with Cisco hardware provider to support onsite needs in regard to maintenance, configuration, installation, etc. + Work closely with project teams to support electrical, fiber, and other needs for projects including devices, switches, etc. + Work closely with contractors for fiber installation, proposals/quotes for needs for installation, etc. + Work as site liaison for these activities with contractors to share site specific and nuances of the area. + Performs site walkdowns throughout the facility to support ongoing technical efforts for IT and communication needs. + Assists with process controls team in various capacities. + Maintain fiber infrastructure for site. + Maintain 2 phone systems for site (Skype/Teams & analog) and all maintenance. + Safety communication champion. + Responsible for maintaining all paging systems, systems backups, maintenance, & configuration. (Input & Output). **Ideal Background** **Education:** Associate degree in Engineering Technology or Computer-Aided Drafting is required. **Experience:** This position requires 10+ years of relevant industrial experience in electrical / instrumentation and communication. **Required Knowledge, Skills, and Abilities:** + Familiarity with the current version of the National Electrical Code (NEC). + Able to determine motor control center loading. + Familiarity with specifications and installation details of construction bulk materials and equipment. + Ability to create accurate electrical installation documents from the information found on vendor equipment drawings. + Ability to determine load center unit substation loading. + Knowledge and understanding of work flow/information flow between disciplines. + Knowledge and understanding of schedule constraints and information requirements for the production of all electrical deliverables. + Ability to accurately estimate completion of assigned tasks. + Ability to determine load center unit substation loading. + Ability to develop equipment specifications for 480VAC equipment such as, motor control centers, variable frequency drivers, induction and synchronous motors, load center unit substations, etc. with engineering review and approval. + Ability to produce a 15kV power system equipment and installation techniques both above and below ground. + Familiarity with 15kV power system equipment and installation techniques both above and below ground. + Ability to develop equipment specifications for 15kV/5kV equipment such as, switchgear, load break switches, motor control centers, etc. and capable of performing calculations for required short circuit and overcurrent protective device ratings with engineering review and approval. + Ability to develop electrical installation specifications with engineering review and approval. + Ability to develop a construction cost estimate, a detailed engineering schedule and a man-hour budget for a small project or an area for a larger project. + Ability to determine construction material quantities. + Developing design criteria and scope of work. + Forecasting hours to complete professional services. + Developing staffing plans based on deliverables to be produced and the project schedule. + Identifying information required and proactively obtaining it. + Coordinating with other disciplines regarding design development, changes, etc. + Knowledge and application of company engineering design and CAD drafting standards. + Proficient in the use of Microsoft Word, Excel and Outlook. + Working knowledge of 2D AutoCAD and Microstation. + Programming experience with Programmable Logic controller (PLC), Human Machine Interface (HMI), and/or Distributed Control System (DCS) equipment. + Ability to lead a small team to deliver on commitments. + Ability to coordinate with the process group to provide efficient equipment layouts and space usage. + Ability to deliver presentations of Hargrove Engineers & Constructors services. + Proficient in the use of MS Word, Excel and Outlook. + Good communication skills, both verbal and written. + Virtual team skills and cross divisional relationships are highly developed and able to provide interoffice execution support with no supervision. Interoffice execution Leader is developed and visible. **Physical Requirements** + Ability to sit, stand, or walk for long periods of time. \#LI-MP1 **Hargrove Culture** We work to create an environment founded on trust, personal integrity, and a "team mentality" so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates. **Equal Opportunity Employment Statement** Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States. Hargrove is passionate about serving our clients within our industry and the local economy, and we recognize that our impact goes beyond building great projects. Our extraordinary teammates serve the community with their time, talent, and generosity. The Hargrove team is a family whose volunteerism makes a huge impact on our communities, and The Hargrove Foundation is the vehicle for making a true difference in the lives of others. We work to create an environment founded on trust, personal integrity, and a "team mentality" so that each person understands the value of their contributions both on a project and company-wide level. Hargrove has consistently been ranked one of the "Best Firms to Work For" by organizations such as ZweigWhite and Business Alabama. We pair expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our teammates strive to expand their knowledge and contribute to the success of the organization. Stay informed about new opportunities that are relevant to your profile.