Systems Operator Jobs Near Me

Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement. Need to have a smart phone and lap top or desk top computer to perform work.

End User Support Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity's Enterprise Infrastructure Group in Westlake, TX! This position will provide end-user technology support for the Fidelity locations in Texas. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can't be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Expertise You Have Computer Builds - maintain a supply of computers loaded with our base image Computer Deployments - deploy computers to our end-users and ensure all applications and data is transferred to the new computer. Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems. Following guidelines to reporting and escalation procedures. Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. Working in conjunction with technical and non-technical personnel to optimally navigate the requests. Special assignments and other work related duties as the need arises by management. Education and Experience Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems A+ certification is a plus The Skills You Bring: Broad knowledge of Windows Operating Systems and Client Hardware. Ability to excel in a change controlled environment. Outstanding analytical and interpersonal skills. Ability to work optimally with client and other groups. Understanding of TCP/IP networking protocols. Ability to think independently to meet goals based on requirements. A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working - Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview: Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at ************** if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

A biotech company in Massachusetts has a great Remote contract opportunity awaiting a new Clinical Systems Specialist. In this role, the Clinical Systems Specialist will be responsible for supporting the lifecycle management of clinical systems for Global Development Operations. ***To be considered for this opportunity, the qualified professional must be able to work on a W2 basis. *** Responsibilities: Work on planning, design, configuration, and deployment of new clinical systems and enhancements to existing applications Coordinate and participate in analyzing system requirements, defining user acceptance scenarios, and user acceptance testing and system enhancements, as necessary Partner with IT, Quality Systems, and Global Development Operations stakeholders on all clinical system bug fixes and upgrades Build out Dashboard and Power BI reports, as needed Collaborate with Clinical Operations and Clinical Vendor Management in managing the systems vendor relationship on a day-to-day basis to ensure optimum system performance and to address/escalate issues, as appropriate Develop Standard Operating Procedures (SOPs) and guidelines related to the management and use of clinical systems Provide training on different clinical systems, as necessary Support the administration activities of clinical systems (e.g., User Management) Partner with internal teams to analyze clinical systems and vendor performance to ensure compliance with contracted services Support end users as an internal clinical systems subject matter expert Perform other duties, as needed Qualifications: 2+ years of Clinical Systems experience (eCOA, eDiary, eConsent, CTMS, IRT, eTMF, etc.) Bachelor's Degree or equivalent Solid understanding of Clinical Trial Operations & Regulations (Good Clinical Practice, 21 CFR Part 11) Experience in developing User Acceptance Testing scenarios for computer systems Experience or good knowledge with Databases and Reports Microsoft Office proficient (Excel, Outlook, PowerPoint, SharePoint, Word, Visio, etc.) Solid problem-solving and time management skills Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree in a Scientific and/or Technical-related field

Job Description Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We're inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it's a thing, we're working to connect it. Join Impinj and help us realize our vision of a boundless IoT— connecting trillions of everyday items to the Internet. Team Overview: Our fast paced, highly collaborative IT team is seeking an experienced and collaborative Senior Systems Engineer to join our growing team. We are looking for someone who possesses a wide array of skills and have experience across multiple technology disciplines, including network, storage, server, disaster recovery, directory services, identity management, security, scripting for automation to deliver business value. This role will require on-site presence at our Fairview office in Seattle on a hybrid basis. What You Will Do: Design, implement, and maintain server, network, and storage systems ensuring high availability and reliability Oversee the deployment, monitoring, maintenance, and support of all IT infrastructure Lead infrastructure projects from conception through implementation, ensuring timely delivery and alignment with business objectives Develop and implement strategic plans for infrastructure upgrades and enhancements Provide technical leadership and mentorship to other IT team members Ensure adherence to security protocols, compliance requirements, and industry best practices Develop and maintain disaster recovery plans, including regular testing and updates Collaborate with internal teams and external vendors to troubleshoot and resolve complex technical issues Document systems architecture, configurations, procedures, and maintain accurate records of infrastructure inventory Continuously monitor system performance and proactively implement improvements and optimizations What You Will Bring: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent experience 7+ years of experience in systems engineering, IT infrastructure, or related roles Proficiency in managing Windows and/or Linux servers, virtualization technologies (VMware, AHV, Hyper-V), and cloud platforms (AWS, Azure) Advanced knowledge and experience with network infrastructure components (routers, switches, firewalls, VPN) Strong understanding of storage solutions (SAN/NAS), backup technologies, and disaster recovery methodologies Familiarity with scripting and automation tools (PowerShell, Bash, Python) Excellent analytical, troubleshooting, and problem-solving skills Strong communication and interpersonal skills to effectively collaborate with cross-functional teams Relevant certifications (MCSE, CCNA/CCNP, AWS Solutions Architect, Azure Administrator) preferred Compensation and Benefits: The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work. The typical base pay range for this role across the US is $126,100.00 - $189,200.00. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time. At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others. For a more comprehensive list of US employment benefits, click here. Why work at Impinj: Know you're making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at "Tecnopuc," a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionSalary: $60k - $90K IT Technician / Engineer Level 2/3 Required Technical Experience / Job Support Responsibilities: 5+ years of ITEngineer/ Consulting experience working with the Products and Services listed below Customerticketing system environment Diligent time entry as work is performed Demonstrate exceptional customer facing skills Exceptional aptitude with both workstation and server environments Exceptional skills to provide level 2 or highersupport for the following Products and Services: Microsoft Active Directory / Policies / Integration DNS, Certificates, Domain Controllers, DHCP Exchange / O365 Migrations / Integrations VMware Suite Essentials +, Standard, Enterprise vCenter integrations Servers (HPE) SAN Support (IBM, HPE, EMC) Spec, configure, deploy, support Switches (Extreme / HPE ) Spec, configure, deploy, support VLANs, Trunking Wireless (Aruba / Extreme / HPE / Ruckus / Mist) Backup Software Veeam StorageCraft Barracuda CloudGen Firewall Sentinel Email Security Suite Windows RDP / Application Deployment Citrix 7.x and higher Design /Support / Deployment VoIPPhone system (3CX or other) Security Solutions - XDR Sentinel One Agents and integration Monitoring / Alerting / Remediation Responsibilities: Review and manage daily tickets by updating team, customer,ticket status, andtime entries Plan tasksand schedule yourself and resources as needed Liaise with staff at all levels of a client organization Travel to customer sites when applicable (Travel is infrequent) Clarify a client's system specifications by gaining an understanding of their work practices and the nature of their business Analyze IT requirements within companies and give independent and objective advice on the use of IT Enter documentation into documentation portal Define software, hardware and network requirements for quoting products and services Develop agreed solutions and implement new systems Present solutions in written or oral reports Design, test, install and monitor new systems Mentor other technicians for advancement and knowledge sharing Identify potential clients and build and maintain contacts as needed Environment: Work with a small team of peers to support our customers and their technologies. Increase your skills and mentor others as you work with the team on more complex projects. Exceed Benefits Offered: Health Care Insurance HSA Dental / Optional Cell phone / Optional Laptop 401k when eligible Work from home when applicable

Description:Come join Lockheed Martin Space's Sensing Systems Analysis Team! You will leave key imprints on our critical national security products through your efforts in detailing operational concepts and tight coordination with external interfaces. You will guide design trades, track implementation evolution, provide documentation that serves as multi-party agreements; all of which will ensure our space vehicles perform to and exceed their missions and keep us safe. We are seeking a versatile mid-career engineer who has demonstrated success and passion in taking on design and complex system integration issues in hardware, software, and/or operational space. The ideal candidate enjoys the creative process of choreographing mission profiles filled with precise, tightly coupled and constrained activities. They are curious, goal-oriented, and loves to solve puzzles, both a voracious gatherer of existing jigsaw pieces and a creator of the missing pieces, fearless of being wrong and confident of finding a solution after quick course corrections. You will be exposed to a variety of technical problems, and we will challenge you to solve them through coupled constraints and conflicting conditions, and instructs you to clearly communicate your findings and defend your recommendations. We will provide you with a supportive team environment, the context of the problem space, and surround you with knowledgeable experienced professionals. Your talented, collaborative, and dedicated teammates will show you how we perform miracles every day to make our products a reality. We are looking to invest in the career of someone like us: a mission-focused, motivated individual with the skills, intelligence, attitude, team-work mindset and perseverance to innovate our product line into the future. As a Concept of Operations (CONOPS) and Mission Integration Engineer, you will: • Use best practice Model Based Systems Engineering tools to develop the CONOPS for a complex satellite from a set of evolving constraints and capabilities; • Engage with counterparts to surface assumptions, arrive at a mutual understanding, and negotiate agreements across interfaces external to the system; • Articulate the rationales driving the end results clearly enough to serve as authoritative reference; • Practice judgment and take initiative to solve issues that leave a long wake of consequential impacts; • Generate resulting reference products effectively and clearly to target different user communities (e.g. designers, test planning, data exchange, operators, etc.); • Own requirements from mission-level functional performance to, as-applicable, lower-level specifications; Provide verification narrative and evidence. Basic Qualifications: • Experience with one or more Systems Engineering functions including: a) CONOPS and constraints development b) Requirements, Interface Documentation development c) System Integration • Advanced communicator in both verbal and written form • Excellent social skills, effective consensus builder, demonstrated team-player • US Citizenship, with ability to obtain and maintain TS/SCI with Poly (CI) Desired Skills: • Bachelors or higher in Engineering, Applied Science, Applied Math, related subject area • Knowledge of spacecraft architecture, subsystems and components • Experience with complex, large-scale spacecraft development from design through integration, test • Experience with interface development within a System-of-systems architecture • Experience with Model-Based Systems Engineering tools (Cameo, Rhapsody, etc) • Proficiency in MATLAB or equivalent engineering software for data manipulation, analysis, and modeling • Strong presentation skills, agile speaker who can effectively brief audiences from different backgrounds and/or with varying technical knowledge • Active TS/SCI security clearance with investigation in the last 5 years Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: TS/SCI w/Poly Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: SPACE Relocation Available: Possible Career Area: Systems Engineering: System of Systems Integration Type: Full-Time Shift: First

To apply visit: Deskside Support Engineer Please do not apply through MassCareers. At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the largest and most disparate collection of healthcare data in the Commonwealth and play a pivotal role in the stewardship and success of CHIA's influential and essential healthcare analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support, will be a mission critical resource on the CHIA team. You will join an IT operations team of extremely dedicated and thoughtful support engineers that will keep our very fast-moving business partners operational day in and day out. At CHIA, we foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others. As a Deskside Support Engineer you will have the opportunity to: Ensure Customer Satisfaction: Inform end users on the status of their requests to ensure customer satisfaction. Handle tickets effectively within timeframes outlined by the Desktop Manager and Director of IT Operations. Provide user-friendly, on-site, or remote support to all CHIA users. Facilitate User Onboarding and Support: Setup of new users, including configuring TEAMS phones, and managing user accounts across multiple systems. Ensure smooth transitions by deactivating users as they leave CHIA. Perform Active Directory administration and support MFD and printer functionality. Troubleshoot and Resolve Issues: Perform analysis, diagnosis, and resolution of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter experts or vendor support. Act as a liaison between vendors and end users when outside troubleshooting/repairs are required. Optimize and Secure IT Operations: Take charge of deploying, repairing, testing, and inventorying software. Implement CHIA IT enterprise images for laptops, and install and patch operating systems and software applications, specifically building and patching Microsoft Windows desktop images to protect against viruses and malware. Streamline Device Management: Install, configure, and troubleshoot devices; utilize IT tools for remote management of desktops and laptops; track inventory. Provide user-friendly, on-site, or remote support to all CHIA users. Maintain Network and Communication Systems: Troubleshoot and resolve network issues. Install, configure, and support state-issued mobile devices and other peripheral devices. Perform system analysis and troubleshooting procedures related to the LAN/WAN infrastructure. Install and maintain communication connections between workstations, printers, etc. Here are the important qualifications we are looking for: Collaborative and Customer-Focused: Ability to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support. Strong customer service focus and interpersonal skills. Excellent Communicator and Problem Solver: Ability to analyze and resolve tier 1 and 2 issues, escalating when necessary. Excellent written and verbal communication skills. Ability to professionally communicate with employees at all levels of an organization. Experienced IT Professional: 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. Possesses excellent technical knowledge of PC hardware and software, including Microsoft Windows 11, Microsoft Office Suite, Microsoft Exchange (including O365 and Azure), and Apple devices. Technical knowledge in imaging, deploying, and administering Apple devices. Network and Security Savvy: Showcases an understanding of network technologies such as LAN, WAN, VPN, and network protocols like TCP/IP, along with network diagnostic tools and techniques. Demonstrates knowledge of system and network security protocols. Proficient in Active Directory and Documentation: Possess experience with Active Directory account creation, password resets, distribution groups, and other AD functions. Demonstrated knowledge of group policy management and creation. Ability to produce and maintain documentation, knowledgebase articles, and training materials. Highly Organized and Detail-Oriented: Detail-oriented and highly organized, able to handle a variety of tasks efficiently. Demonstrated ability to prioritize workload and manage high-pressure situations effectively with minimal supervision. Take initiative and complete complex technical tasks with minimal supervision. As an IT professional, you may be required to work in-person additional days to meet operational needs and priorities. Comprehensive Benefits: When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! CHIA offers agency-specific flexible work and IT arrangements. BARGAINING UNIT: 06 NAGE TPL A Salary is commensurate with experience Salary Range $76,000 - $96,000. Grade 14 - Qualifications First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job Description s America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: We are seeking an experienced Systems Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves the ongoing administration and maintenance of a highly available corporate infrastructure, leveraging expert-level Azure knowledge, managing cloud-based and on-premises systems. In addition, supporting security-related systems and the firm’s other infrastructure components while collaborating with IT teams to ensure operational excellence. This position demands deep technical expertise, strategic thinking, a commitment to providing 24x7 support of critical financial business operations and a proactive approach to problem-solving. Reporting to the Systems Manager in the Information Technology department, you will be an integral part of the Systems Administrators group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. Core Responsibilities: Responsible for the ongoing administration, management, and strategic design of the firm’s infrastructure systems. Provide 24x7 support to maintain continuous uptime for the firm’s corporate infrastructure. Provide Level 2 and 3 support to other teams within the IT department. Provide support of O365/Exchange Online, Azure, Active Directory (AD), Entra ID. Management and Design of compliance-based systems (e.g. BloombergVault). Cloud based Infrastructure management, design and ongoing support. Management of applications, scripting, backups and on-prem infrastructure (Virtual/Physical). SFTP, NDM, SQL, DHCP, DNS, DFS, File Servers, PowerShell, SolarWinds, VMWare. SAN/NAS, SRM/RecoverPoint/Zerto and other storage technologies (EMC/Dell). Manage disaggregated hyperconverged infrastructure (Host, Storage, Networking). Manage and maintain relationships with hardware/software/infrastructure vendors. Manage and maintain relationships and peering states with market related vendors. Project Management – ability to lead and manage systems and infrastructure projects. Perform moves / adds / changes related to infrastructure. Design, maintain and support server-related systems; create and update documentation. Budgeting familiarity for equipment/software lifecycle management. Ongoing Data Center maintenance and inventory management. Address security related tasks / projects. Provide rotational on call support after-hours and on weekends. Required Qualifications: 5+ years of experience administering server/cloud infrastructure in a fast-paced financial services environment. 5+ years administering O365/Exchange online, Azure, AD, and Cloud based Infrastructure. 5+ years of experience with various storage technologies. Experience with HP/Dell/EMC storage, virtualization and dHCI high performance virtualization platforms. Experience with various systems, DNS, DHCP, SQL, DFS, PowerShell. Experience with Data Center management. Expert-level Azure knowledge. Proven skills in Azure administration, management, and design. Hands on experience with systems automation and scripting tools. Experience with network security systems / services as well as enterprise monitoring systems. Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours. Ability to independently manage projects from research and testing to production deployment. Ability to mount server equipment. Must be able to lift and carry items weighing up to 50 lbs. Exceptional server/systems troubleshooting skills and ability to resolve complex technical issue. Excellent communication skills with a high focus on customer service. Preferred Qualifications: Possession of high-level certifications in Microsoft Azure, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications. Skilled in disaster recovery and business continuity planning with hands-on experience managing tools like Zerto or RecoverPoint. Proven experience in similar IT infrastructure roles within financial services environments, ensuring an understanding of industry-specific security and compliance needs. Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration. Company Culture and Benefits: Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: Competitive Benefits Package (Medical, Dental and Vision) Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability) Flexible Spending and Health Savings Accounts (FSA and HSA) Employee Assistance Program (EAP) Comprehensive health and wellness benefits Parental Leave Family building benefits 401(k) with company match Paid Time Off and holidays Professional development, educational assistance and training programs Community Engagement Programs DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week. DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job Description Support Engineer (Technical Phone Support) - Polson, Montana (Hybrid or Fully Remote) Are you a tech-savvy problem-solver who thrives on helping others? We're looking for a Support Engineer to join our dynamic, fast-paced team in Polson, Montana-with hybrid and fully remote work options available! This is your chance to be part of an innovative company that builds local government software designed to power governments and empower communities across the country. As a Support Engineer, you'll provide top-tier technical support to customers and internal staff, primarily via phone and email. Your ability to diagnose, troubleshoot, and resolve complex issues across multiple platforms, systems, and environments will be key in ensuring our clients receive the excellent service they deserve. Whether you're consulting on specifications, supporting our BMS Cloud Hosting systems, or documenting fixes for future use, your expertise in technical support will drive client success and satisfaction. This full-time role runs Monday through Friday from 8 a.m. to 5 p.m. and offers a competitive salary range of $40,000-$55,000 per year. In addition to your sharp technical mind, we're looking for someone who brings strong communication skills, professionalism, and a friendly, people-first attitude. You'll regularly collaborate with internal teams to ensure consistent and quality technical support for our local government (city, school, county, and utility) clients. Your day-to-day as a Support Engineer will include analyzing system requirements, assisting with cloud setup and configuration, troubleshooting network and software issues, and delivering step-by-step solutions in a clear, helpful way. You'll use critical thinking and discretion to navigate complex challenges and will contribute to support documentation to help both clients and team members succeed. Ideal candidates are experienced in Microsoft Office tools, systems analysis, cloud configuration, and network management. Being detail-oriented, organized, and an excellent listener are must-haves. If you're passionate about technical support and enjoy solving meaningful problems, this is the role for you. As a growing company with a collaborative culture and exceptional client base, we offer more than just a job-we offer a place to grow your career. This is your chance to be part of a supportive, energized team that values your voice, your ideas, and your impact as a Support Engineer. If you're ready to step into a rewarding technical support role and help build solutions that matter, we want to hear from you! Click now to complete our quick 3-minute application process and take the first step toward joining our mission to transform government through exceptional technology and support. Job Posted by ApplicantPro

Job Description Simple Thread stands at the intersection of software engineering and energy innovation, committed to delivering cutting-edge solutions that streamline workflows and enhance processes within the power and energy industries. As we continue to grow, we are looking for a forward-thinking Senior Energy Technology Engineer II to join our team. This role is pivotal in driving our growth, both in acquiring top talent and building strong client relationships, while also contributing to critical study work that underpins our success. Position Overview: Reporting to the Director of Energy Technology, the Senior Energy Technology Engineer II will play a key role in expanding Simple Thread’s service portfolio. This individual will bring deep expertise in transmission planning and generation interconnection studies, with a strong focus on client engagement and team building. As a leader within our organization, you will be responsible for expanding our customer base, identifying and recruiting top talent, keeping us on the cutting edge in this area, and helping to ensure that power systems studies are executed successfully. The engineer is expected to contribute towards the successful completion of a range of consulting projects focused on power system planning studies involving Steady-State, Short Circuit and Dynamic Stability, Generator and Renewables Interconnections, Power System Economics, Market Analysis, and Grid Resilience. Key Responsibilities: Lead and Conduct Advanced Power Systems Studies: Perform transmission planning reliability studies and generation interconnection including system impact, feasibility, and deliverability assessments, delivering high-quality analyses that meet client needs. Execute Advanced Power Systems Modeling: Build and validate high-quality power system models for reliability and injection analyses. Client Development: Proactively seek out and cultivate new client relationships within the power and energy sectors, leveraging your expertise to position Simple Thread as a trusted partner. Serve as a Technical Expert: Provide expert guidance on power systems studies across multiple RTO/ISO markets, including PJM, MISO, SPP, ERCOT, and TVA ensuring accuracy and reliability in all deliverables and adherence to the regulatory and technical requirements. Support Business Growth: Collaborate with the leadership team to develop and implement strategies for expanding our consulting services, including identifying emerging needs and new market opportunities and service offerings. Engage with Stakeholders: Build and maintain strong relationships with internal and external stakeholders, including utilities, RTOs, project developers, and regulatory bodies, to advocate for and advance Simple Thread’s projects. Innovate and Improve: Lead the development of innovative methodologies and tools that enhance power systems analysis and streamline processes for both internal and client use. Mentor and Lead: Guide and instruct team members using a strong technical understanding of generation (including IBR), transmission, interconnection, customer and load, and modeling principles. Promote Automation and Digitization: Drive innovation by researching and implementing new techniques and methodologies to enhance power system analysis and planning, in line with Simple Thread’s vision for the future. Establish and Standardize Practices: Lead the development of internal training programs and the creation of standard operating procedures (SOPs) for power system studies and modeling. Ensure that best practices are documented and consistently applied across all projects, contributing to the creation of a robust internal knowledge base. Qualifications: Bachelor’s degree in Electrical Engineering or a related field; a Master’s degree is preferred. Minimum of 7 years of experience in electrical engineering, with a focus on transmission planning and generation interconnection studies, preferably within a consulting or utility environment. Proven experience in power system simulation and modeling tools (PSSE, TARA, PSLF, PowerWorld) is essential. Familiarity with PowerGEM TARA's standard and add-on modules such as PJM GD, MISO RIST, and CAISO GD. Strong track record of relationship building within the electric utility sector. Demonstrated leadership skills with experience in building and managing high-performing engineering teams. Proven track record of working in or with RTO/ISO markets (PJM, MISO, SPP, ERCOT, TVA, etc.), providing expert analysis and insights for transmission and interconnection projects. Excellent communication skills, with the ability to clearly articulate complex technical concepts to a diverse audience. Strategic thinker with strong analytical skills and a passion for driving innovation in the energy sector. Exceptional organizational skills, capable of juggling multiple projects and adapting to changing priorities. Excellent communication abilities, with the skill to distill complex engineering analyses into clear, actionable insights. Ability to successfully lead strategic initiatives in a fast-paced and challenging team-based multi-stakeholder environment. Eagerness to work in a remote-first work culture. Willingness to travel nationwide up to 25% for client engagements and business development activities. Nice to Have Qualifications: Background and experience conducting dynamic transient stability and Electromagnetic Transient (EMT) studies. Familiarity with dynamic and EMT simulation tools such as PSSE, PSCAD, and EMTP. Familiarity with IBR (Inverter-Based Resource) modeling and study principles. Join Us: Simple Thread offers an opportunity to be at the forefront of technological innovation in the energy industry. We are looking for someone who shares our passion for making a difference and is ready to tackle the challenges of integrating software solutions with energy systems. If you’re passionate about power systems, driven by growth, and eager to make an impact, we want to hear from you. What We Offer A Great Team – Our team is the best part of working here. We only hire people who are fantastic teammates – competent and smart, sure, but also humble, positive, and generous. Great Clients – We work with mostly small and medium clients, for whom our projects make a huge impact. We prioritize clients who are pleasant and good to work with, people who share our values of transparency and empathy. Work From Home – We are a distributed company. Everyone works from home. Flexible Work Schedule – We require a certain amount of overlap with the rest of the team, but if you have a predictable schedule, we can probably support it, e.g., ending at 3:30 every day or being out every Friday morning. Good Work Life Balance (really) – We ask our team to work 40 hours a week*. That’s all: a good, productive 40 hours. And then we try our best to leave you alone off the clock. We do this in part because that’s how we want to live but also because we want our team to be recharged and ready to do their best when working. *If you need to work fewer than 40 hours, that might be possible too; let’s talk. Competitive Compensation – We offer highly competitive salary and benefits, including generous time off, 401k, FSA, medical and dental insurance Simple Thread values diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Powered by JazzHR vWF3orHJc5

Job Description Advanced Automation Corporation (AAC) is a Systems and Specialty Engineering-focused company. We maintain highly experienced and elite teams of analysts, engineers, logisticians, economists, and education specialists that serve government and industry clients within the aerospace-defense sector. Our engineering and logistics focus is on the design and sustainment of mission-critical systems, with an emphasis on innovation and lifecycle optimization. As recognized experts in the Federal Acquisition System, we are Thought Leaders, helping our clients solve complex problems and develop leading edge solutions that are financially and logistically sustainable. AAC has been serving our customers in these areas for over 30 years. AAC is currently looking for a Chief Systems Engineer to join an already high-performing team of engineers and architects. This position is a key member of the AAC Leadership Team and will be responsible for ensuring deliverable quality and mentoring engineers across all AAC business areas. The successful candidate will: Review deliverables for quality prior to submission to customers. Have demonstrated expertise in requirements management; reliability, availability, and maintainability assessments; Have demonstrated experience leading and mentoring other engineers and architects across multiple engineering disciplines Have demonstrated expertise in DOE O 413.3B, Phase Six, or DODD 5000.01 Acquisition Lifecycle processes This position may be performed remotely from anywhere in the continental US; however, candidates located within commuting distance of Oak Ridge, TN; Aiken, SC; or Amarillo, TX are preferred. Requirements Minimum Qualifications and Skills: A Bachelor of Science (BS) in an Engineering Discipline US citizenship, with the ability to obtain and maintain a DOE Q clearance Expert interpersonal skills Prior experience managing acquisitions programs with DOD or DOE acquisition lifecycles (i.e., DOE O 413.3B or DODD 5000.01) Extensive knowledge of Systems Engineering Lifecycle and Engineering Logistics disciplines Available to travel up to 50% of the time 15+ years of prior work experience showing progressively increasing responsibility Desired Qualifications and Skills: Advanced Degree in Engineering Prior experience within National Nuclear Security Administration (NNSA) laboratories and sites Familiarity with requirements tools such as IBM Rational DOORS Next Generation and simulation packages Professional Engineering License Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan - 401k (includes employer matching contribution) Employer Paid Life Insurance (Basic) FSA (Flexible Spending Account) Paid Time Off Paid Holidays Off AFLAC (Supplementary Insurance) Work From Home Tuition Reimbursement Program EEO Statement Advanced Automation Corporation is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.

Job Description Job Title: Spacecraft Systems Integration Engineer Program: MAVIS – Mars Ascent Vehicle Integration and Software About the Program: NASA has awarded Lockheed Martin the prestigious contract to develop the Mars Ascent Vehicle (MAV)—a critical component of NASA’s Mars Sample Return (MSR) program. This program will retrieve rock, sediment, and atmospheric samples collected by the Perseverance rover and return them to Earth. The MAV is poised to become the first rocket ever launched from another planet, marking a historic milestone in space exploration. Join this groundbreaking mission and play a vital role in the next chapter of interplanetary exploration. Position Overview: We are seeking a highly skilled Spacecraft Systems Integration Engineer to support the integration of embedded real-time flight software, ground control software, and avionics systems within the MAVIS architecture. The ideal candidate will ensure seamless software integration, manage mission-critical data definitions, and support key program milestones. This role offers the flexibility to work remotely or in a hybrid capacity while contributing to one of NASA’s most ambitious space missions. Key Responsibilities: Integrate embedded real-time flight software, ground control software, and avionics systems within the MAVIS architecture. Develop and maintain the Command and Telemetry (C&T) Database to support MAV mission operations. Ensure consistency and accuracy of command definitions, telemetry points, and data formats across the system. Establish and maintain traceability between software requirements, verification artifacts, and test results. Review and provide feedback on MAV-level Software Development and Integration Plans. Support and participate in key program milestones, including: Software Readiness Reviews (SRR) Integration Readiness Reviews (IRR) Test Readiness Reviews (TRR) Collaborate with multidisciplinary engineering teams to ensure successful system integration and mission readiness. Required Qualifications: Bachelor’s degree in Engineering, Computer Science, or a related technical field. Experience integrating complex software and hardware systems, preferably in the aerospace or defense industry. Strong knowledge of command and telemetry systems, including database development and management. Familiarity with real-time embedded flight software and ground control systems. Experience with software verification, validation, and traceability processes. Excellent communication and collaboration skills to work effectively with cross-functional teams. U.S. Citizenship is required due to program security requirements. Why Join Us? Be a part of history as we work toward launching the first rocket from another planet. Join a team of world-class engineers and scientists dedicated to advancing space exploration and contributing directly to humanity’s next giant leap.

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: We are seeking Undergraduate and Graduate Student Co-ops to join the Navigation Research and Development Division (NRDD), of The Applied Research Laboratory (ARL) at Penn State, located in Warminster, PA, to support research, development, and engineering activities. NRDD is focused on developing the most advanced navigation technologies in the world, built around unique laboratories specially designed to test the most precise navigation sensors and systems. The mission of the NRDD is to conduct new navigation technology research and development, systems engineering and to provide expert knowledge for our Navy, Army, and other U.S. government sponsors. As an embedded systems and hardware co-op you will: * Support laboratory operations related to the development, testing, and evaluation of navigation systems * Work with a cooperative team of scientists and engineers responsible for a mix of hands on work, entry level electrical/mechanical design and software and/or firmware development * Work on several projects such as designing and building hardware to interface with state-of-the-art equipment and instrumentation, programming software to interface with this equipment, software for logging/processing test data, test fixture design, performing tests and analyzing data * Learn or strengthen practical skills such as C++/C#/Python/MATLAB programming, drafting electrical schematics, solid modeling, hardware interfacing, and electrical fabrication. Students studying Electrical Engineering and Computer Engineering are preferred. Students must be available to work at the Warminster facility for a six month time period. Penn State's Applied Research Laboratory (ARL) is a Department of Defense (DoD) designated University Affiliated Research Center (UARC), which serves as a center of research excellence in a multitude of areas. ARL conducts basic and applied research, exploratory development, and advanced development in support of the U.S. government organizations; contributes to the educational objectives and research goals of Penn State; and promotes the transfer of advanced technology to the U.S. government. You will be subject to a government security investigation, and you must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen. FOR FURTHER INFORMATION on ARL, visit our web site at **************** CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines Warminster, PA

Job Description Are you a master level counselor or social worker with behavioral health experience who enjoys working to strengthen programs and outcomes which ultimately improve client lives? Or, are you a counselor who has also been a behavioral health case manager or has supervised case managers or peer supporters? This position collaborates with local publicly funded agencies within Stark County's full treatment, prevention, and recovery support continuum to implement system level efforts which boost program utilization and improve the efficiencies, standards, and delivery of behavioral health services. Additionally, the System Improvement Coordinator (SIC) researches and informs evidence based (or evidence informed) strategies within Stark County based on data-driven information and assists in ensuring all services are infused with trauma, diversity, & equity-informed principles. Also responsible for the oversight of established programs and services that support mental health and substance use recovery, the SIC focuses on programs serving populations across the lifespan, from childhood, to the transition years, and onto adulthood. If you have experience in the counseling office, with other levels of behavioral health providers, and with your agency's compliance team, you are encouraged to apply. What we offer: StarkMHAR offers the more traditional "government" benefits that are appealing to many, and is also committed to recruiting, engaging and developing a diverse, high-quality staff. Some, but not all of the many employee-friendly features of employment at StarkMHAR include: Health benefits beginning the 1st month after start date; enrollment in the Ohio Public Employee Retirement System (OPERS); vacation and sick leave accrual from employee's first day; several personal and paid holidays observed annually; year-round staff development opportunities; and educational assistance. In an effort to promote work/life balance and offer staff greater flexibility, most StarkMHAR positions are eligible for remote work and/or alternate work schedules. Robust Benefit Package: Health Benefits begin 1st of month after start date Ohio Public Employee Retirement System Vacation & Sick Leave Accruals from day 1 Prior Gov't service may increase Vacation accruals 5 Personal Days & 10 Paid Holidays per year PURPOSE: Responsible for system improvements including efficiencies, program utilization, service standards and service delivery experience. Responsible for the oversight of established non-specialized programs/services of the full treatment and recovery support continuum, priority areas 3-5. Researches and informs evidenced based (informed) strategies within Stark County based on data driven information. REQUIREMENTS: Master's degree in human services or related field; A minimum of three (3) years' experience in behavioral health program administration required; Dependent clinical licensure required - independent clinical licensure preferred; Experience with system improvement and system level oversight preferred; Project management experience preferred. The final applicant selected for this position, prior to appointment, will be required to submit to a drug test for illegal drug use. The test site shall be chosen and paid for by the Board. An applicant with a positive test result will not be offered employment. The applicant will also be subject to any other requirements of Ohio law. Job Posted by ApplicantPro

Job Description Responsibilities Invaluable resource to the company and the team in proactively identifying problems and recommending solutions. Provide exceptional support for clients. Responsible for onsite and remote support for our end users and immediate IT team. Various methods of communication will be used, including tickets, Slack, and email. Serve as a technical escalation point for the IT support team, mentoring junior staff and promoting best practices. Be able to travel to different client sites as needed. Create weekly schedule for Onsite User Support Techs Optimize and provide training for all areas related to support analyst processes including but not limited to onboarding, offboarding, device management, event support, and access requests. Engaging with stakeholders to identify problems, gather requirements, propose and implement solutions. Scheduled On-Call responsibilities to monitor and support work stoppage situations. Provide technical support to users, addressing and resolving hardware and software issues. Assist in the maintenance and administration of servers and networks. Document and track support requests using ticketing systems. Conduct training sessions for users on IT best practices and system usage. Manage and maintain asset inventory of hardware and software. Support the implementation of security protocols and monitoring systems Requirements Qualifications: 5+ years of hands-on experience in user support and systems administration. Bachelor's degree in Computer Science, Information Technology, or a related field. Proficiency in Windows and Apple operating systems. Working knowledge of server systems, particularly Windows Server (2008/2012). Experience with cloud services such as Office 365 and Google Workspace. Familiarity with MDM solutions and security protocols. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills and a customer service-oriented mindset. Ability to adapt to rapidly changing technology and business needs. Benefits 401(k) with company match Company Paid Holidays Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home Free Food & Snacks Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Payabli's mission is to enable any software company to become a payments company through its payment infrastructure and monetization platform. With Payabli, software companies can make payments a core part of their business model to drive revenue, enhance customer lifetime value, and boost enterprise value. Our Founders are Serial Entrepreneurs who have built and scaled successful technology companies like RevoPay (Acquired), Seamless.com (IPO), and ServiceTitan. We are backed by top venture capital investors QED Investors, Fika Ventures, Bling Capital, and TTV Capital. As a Help Desk representative, you'll help uphold our core value of placing the customer first, providing white-glove service and acting as an advocate for client needs. You will work alongside a strong Support team, with the focus on building customer loyalty, retention and happiness. You will make our customers write us love letters! This is a fully remote role. In this Help Desk role, you will...Be the front line of the Client Support TeamAnswer inbound support inquiries Engage with clients via ticketing system Ticket ResolutionRespond to and resolve inbound partner support tickets.Respond to and resolve inbound merchant support tickets.Triage, document, and escalate tickets to internal teams as necessary.Maintain SLAs and track status of all assigned tickets.Knowledge ManagementMaintain customer records and changes.Contribute to external communication library Identify common issues and collaborate with teams for resolution Team CollaborationWork closely with CSMs to ensure seamless handoffs and shared context Work closely with Engineers/Technical Support teams Work closely with Onboarding/Risk/Compliance We'd love to hear from you if you have... 1+ year in a customer support, help desk, or IT support role or comparable customer-facing role.Problem-solving and written communication skills.Excellent communication and interpersonal skills, with an eagerness to communicate with clients and individuals daily.Experience with ticketing systems (Zendesk, Freshdesk, etc.).Exposure to financial software or payment systems is a plus. We think you'll love being part of our team because we're a values driven company that cares deeply about our team, partners, and customers. Our north star values are: Team First: We invest in our people to foster a vibrant culture where we all love coming to work everyday.Customer Love: We go above and beyond to woo Customers so that they write us love letters.Small Giant: We plan to build a massive business; however, we are also building a sustainable organization that has a strong sense of purpose and practices long-term thinking.Run to the Fire: We embrace difficult situations and lean in when confronted with adversity. We don't shy away from doing the right thing even if it's hard.Bias for Action: We operate with urgency; we don't leave for tomorrow what can be done today.Little Things Count: We differentiate ourselves by focusing on the little things. We believe small but thoughtful considerations and gestures can have an outsized impact.Punch Above our Weight: We don't fear the competition, rather we see our nimbleness as a competitive advantage. We carry ourselves with confidence and conviction in our abilities.Truth Seekers: We seek truth above pride and ego. We hold each other accountable with respect and in the open. We don't talk behind each other's backs. One team member's problem is the whole team's problem. What we can offer you:Competitive base and growth trajectory within Client Success and/or Payments.Flexible PTO and paid parental leave.Medical, dental, & vision insurance 401K, HSA, pre-tax savings programs.Monthly education fund to spend on anything that enhances your skills or gets you one step closer to your passion goals. $45,000 - $55,000 a year This is an entry-level position with a clear compensation path and career growth trajectory based on measured KPIs and objectives. We're eager to hear from you if you're interested in getting in at ground level in a fast-growing, exciting Fintech company!

IT Field Ops Tech, SNC This position is responsible for providing excellence customer service and proactive technical expertise to facilitate the implementation of new equipment and operating systems and upgrades to existing computer equipment. Furthermore, working on miscellaneous request while working in a team environment to provide outstanding customer support. In this function this position reports directly to the site IT manager. EDUCATION Technology, Network or Electrical Engineering, Computer Science and/or Information Technology is preferred. Related work experience will also be considered. Bachelor's/Associates of Applied Science/AS degree in Computer Systems KNOWLEDGE, SKILLS AND ABILITIES Primary Responsibilities include: Ability to troubleshoot both software and hardware issues both on site and remotely Ability to troubleshoot multiple operating systems, diagnosing and solving software faults Knowledge of: Computer operating systems and operating computer systems peripheral devices. Support all aspects of the end user including remote access, systems build and lease term (Desktop/Laptop) installation and setup and administration of desktops and laptops Support off-site equipment setup, troubleshooting, repair, and lease term (desktop/laptop) installation PC/MAC imaging and setup process, mobile device setup, and other types of moves and changes. This will include proactively install and maintain anti-virus/anti-spam solution, perform system recovery of deleted files; perform software installations; obtain patches, upgrades, and bug fixes. Order PC's/MAC's, peripherals, and PC/MAC software as needed maintaining detailed records, including inventories through ticketing system. Dispose of aged equipment in a timely fashion. Perform initial application troubleshooting for site specific and fleet applications. Installs, troubleshoots, and repairs audio visual equipment, video conferencing equipment, in-house cable TV systems, loudspeaker setups and non-vendor supported printers. Basic understanding of cyber security with the ability to respond to alerts and escalations in a timely manner Working knowledge and understanding of IT Service, Customer model and IT organizational roles / responsibilities which work together to serve customer needs. Experience implementing, integrating, and supporting vendor application solutions is required. Familiarity with Windows 11, MS-Office 365, and other Windows based applications. Ability to participate in a 9 week on-call rotation in support of 24/7 operations of the Plant Hatch facility. Nuclear plant support experience is preferred. Secondary Responsibilities may include: Installs, troubleshoots, and repairs telecommunications equipment for southern company, Co-Owners, Nuclear Regulatory Commission, and data/voice cabling including computer and telephone lines, voice mail system, conference bridges, Voice over IP (VoIP) equipment, audio visual equipment, cabling for fiber optic and cable. Behavioral Attributes Must demonstrate "Southern Style" behaviors of unquestionable trust, superior performance, and total commitment Must demonstrate the following behaviors: Customer Focus, Teamwork, Communication, Problem Solving, Adaptability, Decision Making, Self-Awareness, Continuous Learning and Business Acumen Must also exhibit the traits of creativity, leadership, motivation, respectability, initiative, and professionalism Must be able to communicate with various levels of management and engineering as needed. Effective oral and written communications skills with the ability to convey complex technical issues in business terms Self-motivated with the ability to effectively manage multiple project responsibilities simultaneously. Team-oriented with a strong work ethic. Ability to build relationships, to communicate and work with all levels of management, vendors, and other internal groups and customers and exhibit positive influence at all levels. Strategic thinker that can embrace, influence and lead change. Stays abreast of new technologies and techniques in the market Must be flexible and able to change directions quickly and comfortably Ability to work independently of direct supervision Strategic thinker that can embrace, influence and lead change Experience Requirements Experience with different types of Microsoft applications and general broad knowledge of IT to troubleshoot application issues reported by the business (computers, networks, Windows servers, packaged applications, etc.). Ability to provide on-call support. Candidate must be knowledgeable in hardware/network troubleshooting Although rare, the candidate must possess the ability to work in plant conditions that may include limited exposure to radiation and/or radioactive contamination Demonstrate personal computing skills (i.e. Word, Excel, Access, etc.) Successful completion of Southern Nuclear Background Investigation (including credit history/check) is required for employment Participation in Random Drug/Alcohol Testing is a requirement of employment. Establish highly credible relationship with customers and team members. Manage Completing requirements. ADDITIONAL CONSIDERATIONS: This IT Field Ops Technician position will report to the IT Manager at Hatch Nuclear Plant. This position will report and perform duties on-site. Only in extreme conditions will remote work be approved. It is desirable for this individual to live within a 50-mile radius of the plant. Relocation assistance will be offered with this position.

LOCATION: Remote - must live in or near Madison, Mitchell, or Yancey County, North Carolina. The person in this role must live in North Carolina or within 40 miles of the NC border. GENERAL STATEMENT OF JOB The System of Care Coordinator is responsible for community-based SOC advocacy and development, both with and for families of children and youth engaged in behavioral health services. The System of Care Coordinator works in three counties to develop, engage and support effective Community Collaboratives and work strategically with community leadership and all SOC stakeholders, at both state and local levels, to promote the expansion and sustainability of SOC values and practices. ESSENTIAL JOB FUNCTIONS Community Collaborative Development and Support: The SOC Coordinator joins and actively participates on local Community Collaboratives. The SOC Coordinator, in collaboration with a Vaya Family Partner, ensures each Community Collaborative includes membership and active participation from all SOC stakeholders, including, but not limited to: children, youth, and families who have received or are receiving behavioral health services; child, youth, and family advocates and advocacy agencies; public and private behavioral health providers; government representatives (e.g., Department of Social Services; Department of Juvenile Justice; Health Department; County Commissioner); school district personnel; all other relevant child-serving agencies; and relevant representatives from Vaya departments (e.g., Complex Care Management; Provider Network). When gaps in representation are identified, the SOC Coordinator engages in active outreach and recruitment in the local community to ensure Community Collaboratives represent all facets of SOC. In coordination with Community Collaboratives, the SOC Coordinator identifies child, youth, and family behavioral health needs and the services in place to meet the needs, establishing strategies to support the development and access of additional services as gaps and unmet needs are identified. The SOC Coordinator links Community Collaboratives with technical assistance and training opportunities to build capacity for data-driven goal setting, decision-making, and ongoing evaluation. In counties with no functioning Community Collaborative, the SOC Coordinator actively engages and recruits a diverse selection of SOC stakeholders, providing coaching and advocacy on SOC values and policies and best practices for Community Collaboratives. When initial membership is established, the SOC Coordinator works with Community Collaborative members to identify the group's mission, vision, values, and goals. The SOC Coordinator assumes a facilitation role for new Community Collaboratives until a leadership structure is established and implemented. Collaboration and Advocacy with SOC Stakeholders and Local Leadership: The SOC Coordinator collaborates with county SOC stakeholders to ensure fidelity to SOC Values: The SOC Coordinator establishes regular communication with behavioral health providers in each county to ensure regular and timely utilization of a family-driven, youth-guided, person-centered approach in member and recipient services, in collaboration with Vaya Care Management, providing oversight and consultation as needs are identified. The SOC Coordinator ensures consultation, training, and technical assistance with SOC stakeholders addresses, but is not limited to: collaborative goal setting to meet identified community needs; systemic changes in the behavioral health field; and best practices in mental health and substance use disorder treatment and recovery. In collaboration with Vaya Health's training teams, the SOC Coordinator ensures Vaya staff, providers, and community members receive required SOC-related trainings, as well as requested trainings as-needed. If applicable, the SOC Coordinator works collaboratively with the SAMHSA System of Care Expansion and Sustainability grant team working in the SOC Coordinator's counties to support the grant project's goals and objectives. Evaluation and Quality Improvement: In collaboration with the Family Partner, the System of Care Coordinator takes a leadership role in the ongoing evaluation and quality improvement of SOC, including: Through regular, active participation in Vaya's internal county “Huddles” as well as local Juvenile Crime Prevention Councils (JCPC), School Health Advisory Councils (SHAC), Local Interagency Coordinating Councils (LICC), regional and statewide School Mental Health Initiative committees, and other internal and external groups responsible for the regular review and evaluation of service access and provision, advocating with Vaya leadership, department representatives, and external SOC stakeholders to ensure the presence of accessible, equitable, timely, high-quality, evidence-based, effective behavioral health care for children, youth, and families. Providing opportunities for family, youth, providers, and community members to share identified issues and concerns with Vaya leadership and other SOC stakeholders and advocating for plans to be developed and implemented to address identified concerns. Developing, in collaboration with Community Collaboratives: A data-driven information management strategy, inclusive of demographic information and other factors to ensure cultural appropriateness, that allows for ongoing tracking and evaluation of SOC goals and objectives. A review system to evaluate performance measures on a regular basis. A process to share data and evaluation measures with local SOC stakeholders as well as regional and state legislative bodies and policymakers. A quality improvement process, with input from local SOC stakeholders, including family and youth, responsible for utilizing outcomes data to inform policy proposals and decision-making. Maintaining accurate records and ensuring appropriate documentation of work, including tracking required data as determined by Vaya Health's System of Care team. Documentation may include, but is not limited to: Community Collaborative minutes and action items; Community Collaborative project's baseline and follow-up data; and data points required for the Department's semi-annual reports. Collaboration with NC State Collaborative for Children, Youth, and Families and Department of Health and Human Services (DHHS) Division of Child and Family Well-Being: In collaboration with the Family Partner, the System of Care Coordinator: Ensures representation and active participation at the NC Collaborative's biweekly statewide SOC meetings and on each of the NC State Collaborative's subcommittees, sharing updates from local communities. Attends monthly Breeze Calls to ensure ongoing information-sharing and consultation with the Department . Meets all Department standards and requirements, including submitting Vaya SOC reports in accordance with the Department's expectations and timelines, supporting the Department's expectations for Community Collaboratives' project development and implementation, and participating in all scheduled conference calls, webinars, meetings, trainings, and conferences. Professional Development: The System of Care Coordinator will receive the State SOC training curriculum and participate in appropriate professional development to support best practice in working with youth and families. The System of Care Coordinator will attend meetings and trainings conducted by Vaya and/or NC DMH/DD/SAS. Other duties as assigned. KNOWLEDGE OF JOB Thorough knowledge of SOC core values and principals Ability to work effectively and collaboratively with a wide range of family members, stakeholders, community leaders, government agencies, providers and other Vaya staff. General knowledge of family cultures, dynamics and needs Knowledge of Person-Centered Planning, resiliency-building, trauma-informed care, evidence-based practices and results-based accountability. General knowledge of DSS, School, Health Department and other service agency protocols. Knowledge and ability to create brochures, public awareness materials and presentations. Must be able to maintain confidentiality and follow all agency policies and procedures. Maintain a valid NC driver's license. QUALIFICATIONS & EDUCATION REQUIREMENTS A Bachelor's degree in a human services field and four years of experience working in or with child public serving systems OR A Master's Degree in a human services field and two years of experience working in or with child public serving systems The System of Care Coordinator will complete System of Care: An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH/DD/SAS. Licensure/Certification Required: Within twelve (12) months of hire at Vaya Health, the SOC Coordinator will complete System of Care: An Introduction to Child and Family Team - A Cross System Training from the Family's Perspective and other trainings required by NC DMH/DD/SAS. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENTS: The person in this position is required to reside in North Carolina or within 40 miles of the NC border. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Where you'll work: Our flexible, hybrid work model offers the option to work remotely or in the office. How you'll contribute: As an IT Solution Coordinator - FIS - Actuarial, you'll be responsible for supporting the management of a portfolio of Actuarial technology Prophet applications on Prophet Managed Cloud Service (PMCS). This role collaborates with the Actuarial Modeling, Liability Analytics, business valuation, business analyst and data team in order to serve as a conduit between business partners, various technology stakeholders. In this role, you'll get to: * Manage Prophet Development and Production support activities to ensure the on-time delivery of Actuarial IT initiatives * Create/Refresh/Execute Production Support processes and key reporting to support key processes and leadership updates * Lead Actuarial IT technical projects and ensure projects are delivered on time and on budget. * Leverage IT tools such as Jira to manage work effort across IT teams. * Produce superior communication and documentation to support enterprise technology solutions. * Ensure management against all processes and stage gates. * Maintain productive working relationships with all business, technology partners and third-party vendors in assigned enterprise space. * Communicates with assigned resources to ensure on-time completion of planned tasks. * Resolves project issues through direct action or escalation when appropriate. * Implements risk management standards into the program to ensure all risks are identified and properly mitigated. * Demonstrates a high-level knowledge of the architecture, data, and system dependencies that allows effective risk identification, mitigation and project management throughout the working team. We're looking for people who have: * IT project management and business (systems) analysis experience (6+ years). * Prior experience managing complex Actuarial systems and/or Prophet experience a plus. * Life / Annuity insurance experience or financial services experience a plus. * Experience assessing and improving business processes, systems, and associated technologies * Excellent oral communication, written communication, executive presentation, conflict resolution, and problem-solving skills. * Ability to successfully interface and partner with all roles of technical solution stand up projects and programs. * Self-driven ability to understand, uncover, resolve and recommend options to solve complex business issues with technology solutions. * Software development methodology experience (agile and/or waterfall). * Experience with project management tools such as Jira. * In-depth understanding of application development and/or technical acumen. * Developed understanding of enterprise technical landscape (insurance background a plus). * Passion for innovation and dedication to enterprise technology development objectives. * Flexible team player with proven track record driving and delivering successful technology solutions. Research shows some people may not apply for a role if they don't check all the boxes of a job description. If you don't check every box listed, that's okay. We would love to hear from you. What you'll receive: * Compensation - Base salary ranging from $100,000 to $125,000 plus competitive performance-based incentives determined by company and individual results. * Flexible Work Environment - Work remotely or in the office to better thrive in all areas of life. * Paid Time Off - Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time. * Financial Health - Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services. * Health and Wellness - Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family. * Family Support - Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey. * Life and Disability Support - Gain access to company-paid basic life insurance and short-term disability insurance. The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We'd love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company. Why join us? Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they've earned and ensure it lasts. We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/. We're one of the largest providers of annuities and life insurance in the U.S.,* and our commitment to being a great place to work has earned us recognition from Forbes as one of America's Best Midsize Employers, from Newsweek as one of the Most Trustworthy Companies in America, and as one of the Healthiest Employers of Greater Charlotte. * Ranked by 2023 admitted assets. Best's Review: Top 200 U.S. Life/Health Insurers. AM Best, 2024. Nearest Major Market: Charlotte Job Segment: Accounting, Cloud, Liability, Actuarial, Project Manager, Finance, Technology, Insurance