Sutherland Jobs

Sutherland has an exciting opportunity for an experienced Client Development Executive to join our Business Process Transformation (BPT) practice, to sell the full suite of Sutherland's transformative business services and solutions into new logo organizations. A Client Development Executive (CDE) is responsible for developing and closing a targeted list of new logo business in their respective domains to meet assigned quotas. The CDE directs business development and sales activities with prospective clients and is accountable for the client relationship from deal conception to closing. Responsible for selling across the suite of services, including digital transformation, IT, customer engagement, and business process transformation services. She/he also participates in the discreet handoff and subsequent evolution of the client relationship with the Client Partner. The CDE has demonstrated ability & track record to develop relationships with & sell to C-Suite Executives at scale players in the industry. The individual establishes and maintains consultative sales relationships within each prospective client organization at every level from the chief executive team to departmental managers. The individual Leverages his/her domain, technical, digital, and operational business knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales. The individual leverages her/his domain, technical, digital, and operational business knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales. Uses financial acumen to position a value proposition for client as well as financial soundness for the organization, making the client confident in their choice to grow with Sutherland. CDE will thoroughly understand the prospective client's business, both strategic and tactical, including themes and underlying issues, and will align Sutherland's current and future capabilities to create client opportunity and solve business problems. The role will play a significant role in the business, building and maintaining relationships with new clients, serving as a “guide” and “trusted advisor” on their business transformation journey, and working across Sutherland's various digital and core/legacy offering. Job Description Sales engagement: Driving end-to-end pursuit cycle. Consistently generate $3mil revenues from net new logos every year, before transitioning them over to the account management team to scale further Identify/ create and qualify opportunities (sole sourced, RFPs); shape and solution engagements in collaboration with subject matter experts as relevant. Work with Enterprise customers in helping them get the most from their technology/business investments through positioning the appropriate support models. Understand the competitive landscape in the BPT product support market and be able to participate in design/solutioning of support experiences based on market/customer requirements. Originate, qualify, and close large / transformational services engagements spanning business process services, digital, consulting, IT services & analytics. Develop and communicate compelling value propositions, advance sales conversations. Drive pricing and MSA negotiations with clients as well as internal approvals to drive to closure. Client relationship management and networking: Forging strong relationships - Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work - Engage, develop relationships with and sell to c-suite executives at scale players in the industry - Work with vertical heads and account management teams in existing Sutherland a/c's to ensure YoY rev growth - Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted - Invest in social selling own and promote Sutherland's brand Teaming: Collaborate to bring forth best of Sutherland - Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team, other horizontals incl. analytics, Sutherland labs, Technology (PSG) team, as needed to build customized solutions for end clients • Expertise and knowledge management: Staying ahead of the curve - Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments - Track competitor investments, footprint, new offerings; develop account-specific deep insights. Sales operations - Develop and own sales plan for winning priority new accounts for Sutherland; review sales plan/ business pipeline with leadership to ensure target achievement. Accountable for the client relationship from deal conception to closing. Qualifications • 10+ years of relevant experience in business development with high exposure to digital/transformation led sales engagements with top tier brands in the US • A deep knowledge of the Back-Office automation and services marketplace and the forces driving its current rapid evolution • Demonstrated ability to engage in consultative selling; listening to and building upon the needs of the customer, experienced at engaging senior stakeholders on business problems and ability to match those with relevant service offerings • Experience of selling large-sized deals with embedded digital/transformation opportunities, has hands-on experience of pursuing, shaping & closing $10M+ deals • Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises & top buyers within and adjacent to the industry. • Experience in growing and sustaining long-term customer relationships • Informed and articulate on key and emerging areas of digital transformation including design, data & analytics, automation, AI/ML, cloud, and high impact omnichannel technologies • An orchestrator that inspires, coordinates, and leads global, matrixed deal structuring teams and in multiple deal types including TCO, multi-tower, digital, consulting, managed services, etc. • True intellectual capability - the ability to understand, discern and synthesize complex business, technology and financial issues into real world strategies…a true “out-of-the-box” thinker with the intellectual horsepower to lead from the front; bringing the insights generated from market engaged back to the organization to help inform & shape our developing future offerings and strategies. • Top tier capacity for reasoning, logic, critical thinking & problem solving; Looks to research, learn & understand on relevant topics • Resourceful, understands and leverages “The-art-of-the-possible” • Role model for the highest standards of Integrity & Ethics & Alignment to Sutherland's Values and Winning Behaviors • Confident communication/ active listener with top tier skills in “telling the story” and facilitating conversation • Demonstrates a high ‘Will-to-Win' attitude towards targets & goals • Education: Bachelor's degree, MBA Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Tp and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding Appropriately communicate with customers, exercising retention efforts if needed Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Possess an active home state Property and Casualty License Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 25.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Customer Care Specialist (Sales Focused - Inbound) Remote | Full-Time | $17.31/hour Are you passionate about technology and helping people find the right solutions? Join our remote team at VXI as a Customer Care Specialist, where you'll represent a leading global brand known for its innovation and user-friendly tech products. 🌟 About the Client You'll be supporting a globally recognized technology company celebrated for its sleek product design, intuitive software, and customer-first philosophy. Their strong reputation and loyal customer base are built on delivering exceptional service and seamless experiences. 💼 What You'll Do As a Customer Care Specialist, you'll be the first point of contact for customers shopping online or reaching out to retail support. Your role is a blend of service and sales-focused on guiding customers through their buying journey, answering product-related questions, resolving concerns, and upselling solutions that enhance their experience. Your key responsibilities: Handle 30-40 inbound calls per day with professionalism and enthusiasm Provide personalized product recommendations and complete transactions Resolve customer inquiries efficiently while delivering exceptional service Translate technical information into simple, customer-friendly language Actively listen to identify needs and tailor solutions accordingly Adapt to a fast-paced sales environment and evolving technology offerings Maintain high energy and empathy in every interaction What We're Looking For We're looking for driven individuals with a passion for tech, a customer-first mindset, and a talent for communication. Qualifications: Minimum 2 years in a customer-facing sales or service role Bachelor's degree preferred, or equivalent work experience Excellent verbal and written communication skills Strong interpersonal skills and emotional intelligence Ability to work independently and make confident decisions Proficient in using digital devices (Mac, iOS, etc.) Basic troubleshooting experience for common tech issues Typing speed of at least 42 WPM with 95%+ accuracy Digital media experience (music, photography, video) is a plus Comfortable working in a dynamic, sometimes ambiguous environment Flexible availability, including evenings, weekends, and holidays Available to work shifts between 7:00 AM - 11:00 PM Central Time 🎁 What You'll Get $17.31/hour pay Full-time, 40-hour work week 100% paid training Medical, dental, vision & life insurance options available Referral bonus: Earn $20 on every paycheck per active referral-no cap! Exclusive phone plan: $25/month for unlimited talk, text, and data (up to 5 lines) Career advancement and skill development opportunities Remote work benefits: Save time, money, and energy from home 🖥 Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. 🚀 Let's Do Great Work Together If you're ready to combine your love of tech with your passion for helping people, we want to hear from you. Apply now and become a part of something exceptional. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities Overview: The Corporate Hardware & Support Technician is responsible for providing exceptional technical support and customer service to our corporate employees and contractors, ensuring the smooth operation of their hardware, software, and system access. The ideal candidate will be comfortable working in a office environment and adept at using a variety of online tools to diagnose and resolve technical issues. Key Responsibilities: Hardware Configuration: Setup and configure laptops with software as needed by the role of the employee. Problem Analysis and Resolution: Investigate and resolve complex problems with systems and software, utilizing technical expertise in a remote environment. Root Cause Analysis: Conduct thorough root cause analysis for recurring issues, collaborating with remote teams and stakeholders. Technical Guidance: Offer technical guidance and support to remote team members and other departments. Active Directory Management: Set up and manage user accounts, groups, and permissions within Active Directory. Implement security policies, password policies, and access controls. Troubleshoot authentication and authorization issues. Onboarding / Offboarding: Timely and accurate processing of employee and contractor change requests to least privilege standards ensure the security of the corporate environment. Documentation and Reporting: Maintain accurate records of problems, actions taken, and outcomes. Publishing information on common solutions, environmental changes, and process flows. Process Improvement: Continuously identify and implement improvements in the problem management process, particularly suited for remote operations. Requirements: Educational Background: A degree in Computer Science, Information Technology, or related field. Relevant Certifications: CompTIA A+, Network+, Security+, etc. are advantageous. Experience: At least 3 years of experience in IT problem resolution, with a focus on remote support of end user and corporate IT systems. Knowledge: In-depth knowledge of IT infrastructure, systems, and software, with an emphasis on remote troubleshooting and support. Skills: Proven experience supporting laptops in a corporate role. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues in a remote environment. Familiarity with PC imaging tools. Proficient in ticketing systems such as Jira or ServiceNow and remote collaboration technologies. Effective communication skills, both written and verbal, with a focus on customer service. Ability to work independently and as part of a remote team. Other Qualities: Proactive and self-motivated, with the ability to prioritize tasks in a remote work environment. Strong attention to detail and commitment to quality. Adaptability to changing technologies and corporate support requirements. Competitive Compensation and Benefits which include: * ~70% of your Health/Dental/Vision/Flex Spending Benefits paid by Arise * 401k - 40% match starting on day 1 * Tuition Reimbursement of $4,000 each year! * Flexible Time Off plan - take what you need * 9 holidays and 1 Diversity Day * Maternity & Paternity Paid Leave * Life and Disability Insurance 100% paid by Arise Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities As the first line of support for our customers, the AVA (Arise Virtual Assistant) Chatbot provides a critical touchpoint between Service Partners and our brand. Without proper maintenance and intentionally designed engaging experiences, the AVA Chatbot can quickly become a liability that causes Service Partner frustration and can cause more harm than good. Arise is looking for a Chatbot Content & Design Specialist to join the team and optimize the Service Partner experience by designing engaging conversational flows and maintaining an up to date content repository. What you will take on: Analyze Conduct market research and analysis to better understand customer needs across all categories. Analyze historical drivers of chatbot engagements to update the knowledge repository Work with the Analytics team to measure and quantify the impact of improvements. Conduct linguistic and functional quality assurance. Brainstorm possible interactions users would have with the chatbot A/B Test different conversational flows and presentation formats Review chatbot transcripts and implement improvements Track and report KPIs Design/Develop Create AI chatbot conversation flows using vendor systems to develop an effective architecture that can deliver a delightful conversational experience. Develop and maintain the chatbot content repository Design engaging chatbot experiences for users including multimedia and predictive responses Define an efficient process for identifying targeted follow-up questions based on keywords. Utilize UX design best practices including persona development, customer journey mapping, etc. Optimize the chatbot to achieve maximum balance of chat deflection rate and user satisfaction Thought Leadership Ability to take direction and work autonomously once briefed., Partner with Arise SMEs to produce informative, engaging, and up to date content Collaborate with cross-functional teams to ensure knowledge base is up to date Research and stay up to date on leading chatbot design frameworks Identify opportunities for automation using the chatbot (ex. Updating customer information or retrieving order status) Our new team member will need: 2 to 4 years of experience in content writing or content strategy in US English 1+ years designing content flows, conversational design, or user experience design Experience designing conversations for virtual agents, voice assistants or chatbots Experience in knowledgebase management Bachelor's degree in Linguistics, Marketing, UX, CX, Curriculum Design or 2+ years of equivalent experience Excellent written and verbal communications skills in US English Data driven decision making High level of technical aptitude Ability to work within in an Agile and fast-paced, results-orientated environment Exceptional logical, analytical, and organizational skills A basic understanding of technologies and platforms such as Dialogflow, Watson, LUIS, Bold360, Genesys, etc. and how it impacts conversation designs Proficiency with Microsoft Office suite Excellent business judgement and analytical problem-solving skills Competitive Compensation and Benefits which include: Joining a diverse group of awesome individuals Making a Difference every day ~70% of your Health/ Dental/ Vision/ Flex Spending Benefits paid by Arise 401k - 40% match starting on day 1 Tuition Reimbursement of $4,000 each year! Generous PTO Plan starting from day 1 9 holidays and 1 Diversity Day Maternity & Paternity Paid Leave Life and Disability Insurance 100% paid by Arise Work hard AND have FUN! We play a lot at Arise. When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

We are seeking an early career communications professional interested in filling a full-time Account Executive position and wanting to gain experience in the fields of public affairs, corporate communications, corporate sustainability, issues management, and more. As an Account Executive at IBEX Partners, you will have the opportunity to: · Be a part of a dynamic and growth-oriented consulting firm with unlimited potential for growth and professional development. · Manage accounts and execute a variety of client work, including research, narrative development, grassroots organizing, media relations, stakeholder engagement, and content development. · Work closely with top professionals in the industry, coordinate client-facing meetings and projects, and will be treated as a full member of the IBEX team. · Provide project management and coordination of special projects, as needed. · Track progress and document client deliverables. Generate succinct monthly activity reports to accompany invoices. · Work in a remote, fast-paced virtual environment. · Assist with company communications, marketing and promotion, as needed. Ideal candidates will have a desire to learn and problem-solve, enjoy strong writing skills, and think quickly on their feet. Applicants with a diverse background are welcome and experience working with a consulting company or in-house with a corporation is a plus. ABOUT IBEX IBEX Partners is a Washington, D.C.-based corporate strategy, communications and public affairs consulting firm specializing in corporate reputation, public affairs, issues management, crisis communications, and ESG. We are an equal opportunity employer with competitive compensation. Candidates will be able to work remotely or can work on location in Washington, D.C. or Sacramento, California.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Compliance Manager is responsible for ensuring that housing developments comply with federal, state, and local affordable housing regulations and guidelines. This role involves monitoring and managing compliance with various housing programs, such as Low-Income Housing Tax Credit (LIHTC), HUD programs, and other affordable housing initiatives. The manager reviews and maintains accurate records, oversees reporting requirements, conducts audits, and provides guidance to property management teams to ensure adherence to affordability standards. They also liaise with regulatory agencies and stay updated on changes in housing laws and regulations. Strong organizational, analytical, and communication skills are essential for this position. Tenant File Compliance: Preferred Compliance - Responsible for set up of new and existing properties. Act as liaison between Preferred Compliance and property staff. If site is not using Preferred Compliance or another 3 rd party compliance company. Compliance Manager is responsible for approving move in (initial certifications) and inspection of recertifications annually. Review monthly Preferred Compliance reports to ensure that all files for move ins and recertifications/renewals have been sent and approved by PCS. Systems Support: Monitor and update properties to ensure that property income set asides, utility allowances and other compliance related controls accurately reflect the affordable program structure for assigned properties and advises other compliance team members and property associates with pre-audit, and utility allowance related questions and concerns affecting daily system use. Property Programs: Preparation and maintenance of property TRG Rent Schedules, outlining property programs and requirements. Supports Property Operations: Ensures properties correctly apply LIHTC, HOME, tax-exempt bond, HUD and other program regulations. Provides clear guidance to property associates where these rules may conflict among applicable programs and questions from property staff on compliance related items. Compliance Monitoring Support: serves as primary point of support for properties, undergoing agency and investor timely reviewing files at targeted sites in advance of monitoring, reporting on deficiencies to the Co-President and/or Vice President and the Regional Manager, promptly resolving monitoring questions, assembling supporting documentation, and coordinating timely responses to monitoring findings. Reporting Responsible for reviewing of all reports (Program Reports, Bond Reports, etc.) before submittal of reports. Reporting to Co-President and/or Vice President, Regional Manager any issues found before report is sent out. Reports are sent out by Property Manager after review and corrections, if any, are identified by Compliance Manager and Regional Manager. Responsible for ensuring that reports have been sent out by due date. Annual Reporting Ensures accurate and timely preparation of all annual owner certifications relating to compliance with occupancy and other program requirements in strict accord with Treasury/IRS, HUD and housing finance or credit agency requirements. AFHMP Responsible for preparation of all AFHMP. Responsible for maintaining report up to date and in compliance. Annual Management Reviews, Management Operation Reviews, Audits Attend audits/reviews, if needed. Ensure all items requested by auditor are ready and complete by anticipated due date. Responsible for response and submittal of response to agencies by due date. AMI Limits Maintain maximum income limits and utility allowances. Prepare the TRG Rent and Income Schedule, send to Regional Manager for approval. Once approved, adjust income limits in OneSite. Confirm and approve Preferred Compliance Rent and Income Schedule. Monitor that rents are not over maximum allowable. Utility Allowances Maintain updated utility allowances, update rent schedules. Compare ECM to PHA for tax credit units to maximize GRP. Gross Rent Changes Compliance will handle all Gross Rent Change to update all utility allowances or rents, as needed. Training Train and assist with training new property associates on company compliance policies and procedures relating to file reviews, operating subsidies, and initial LIHTC qualification. Provide ongoing training to property staff via Preferred Compliance webinars, Gracehill webinars, State seminars, and/or TRG in-house seminars. Provide training to new and current employees on policy and process of TRG Management EIV and HUD EIV requirements, HAP, Zero Renters, TRACS, and all HUD related items Monthly Compliance Reporting Prepare and submit a monthly report to Compliance Director on the 15 th of the month on what happened during the month, what is pending with due dates and what is anticipated for the next month. Special Projects as directed, completes special projects which may include but is not limited to testing software updates or custom reports with IT, updating compliance forms to conform to regulatory or best practices guidance, etc. Agency Relationships build and maintain positive relationships with compliance and asset management associates with HUD, state and local agencies and investors in the context of day-to-day compliance activities. Assembling First Year Files gather, review and correct all 1st year files for lease-ups and refinanced properties and ensure that files are copied and secured in accord with procedures. Ensure that files are sent to 3 rd party review as required by the Operating or Partnership Agreement. Certifications and Continued Education Compliance Manager II will be hold COS certification for HUD and HCCP for tax credit, at a minimum. Other compliance related designations are encouraged. Compliance Manager must be up to date with the requirements of HUD the State(s) in which they are responsible for all programs. HUD Compliance Manager to also include (if Applicable) : Ensure all aspects of HUD compliance with Section 8 properties Enterprise Income Verification (EIV) oversight Failure To Report (FTR) oversight and monitoring Aid in calculating and creating FTR certifications and repay agreements Monitor repayment agreements Monitor UAR checks - Zero Renters Review monthly UA requests and make corrections, as needed Review site request to return UA checks to ensure return is appropriate Review vendor aging to ensure UA accounts are reconciled Monitor HAP submissions via Onesite to ensure accuracy and timeliness of reporting Monitor TRACS database monthly to ensure accuracy and timeliness of reporting Perform baseline UA analysis for HUD properties as required every three years Complete UA factor adjustments on non- baseline years Complete OCAF requests Submit all required forms annually to the appropriate monitoring agency based on each property's renewal date Oversee Gross Rent changes Monitor Gross Rent changes are entered correctly in a timely fashion Provide guidance to site staff on processing Gross Rent changes Inspect resident files including notification to tenant and other compliance items, conduct in-house compliance review Obtain signatures for reviews, OCAF, etc from Ownership Review AR & IR certifications, as needed Review and report past due recertifications to Regional and Co-President and/or Vice President Assist and train subsidy ledger maintenance Visit sites as necessary Monitor, support and report all compliance related items for properties assigned Performs other duties as assigned Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

Customer Service Representative Pay: $22/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Hawaii ONLY Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Note on Work Authorization: At this time, we are unable to consider candidates who require visa sponsorship (now or in the future). However, we are open to Corp-to-Corp (C2C) arrangements. Work Location: This position will be remote for the first year, with the expectation of transitioning to on-site work in Draper, UT thereafter. Candidates must be open to relocating or commuting to the Draper office when on-site work begins. Summary: As a Software Engineer, you will be building web browser extensions with a focus on cybersecurity used by Fortune 100 customers to protect their business-critical communications. The ideal candidate will bring expertise in creating extensions across multiple desktop and mobile platforms. This is a uniquely challenging role: we empower small teams to make large impacts, the scale of our user base is legitimately huge, and we're building product that is mission-critical to our customers 24/7/365. Responsibilities: * Design and develop browser extensions for Chrome, Edge, Firefox, and Safari (desktop and mobile) * Implement cybersecurity features and best practices in extension development * Collaborate with our engineering team to integrate extensions with existing security infrastructure * Optimize extension performance and ensure cross-browser compatibility * Conduct code reviews and contribute to technical documentation Qualifications: * Proven experience developing browser extensions for multiple platforms (Chrome, Edge, Firefox, Safari) * Experience with mobile browser extension development, particularly for Safari on iOS * Strong knowledge of JavaScript, HTML, and CSS * Familiarity with browser extension APIs and their security models * Understanding of web security principles and common vulnerabilities * Experience with version control systems (e.g., Git) * Experience with continuous integration and deployment (CI/CD) for browser extensions Salary Range: The base salary range for this position is $91,457 - $137,186 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is June 16, 2025. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. #LI-Remote #ConcentrixCatalyst Location: USA, NE, Work-at-Home Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.

Arise was founded on a simple but incredibly powerful mission: To change the way the world works. We continuously deliver powerful solutions and drive differentiated results, while making a positive impact on the world we live in. Recognized as a virtual customer experience management pioneer, Arise has been delivering services in the cloud through a network of tens of thousands of independent, virtual customer service, sales, and technical support providers in the United States, Canada, and Europe. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer connecting the world's biggest brands to the largest network of gig-economy Service Partners in the BPO industry. Come join our team of trailblazers! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities The Sr. Customer Success Manager will be responsible for ensuring client satisfaction with the Arise platform to enable growth of assigned client relationships. They will also become a trusted advisor and provide thought leadership to ensure that Arise is well positioned as a critical business partner. Responsibilities: Responsible for operating the client relationship Primary relationship will be with Vendor Managers running the client program with an expectation to build secondary relationships with Director level client contacts Responsible for demonstrating how use of the Arise platform will create high-value business results through superior virtual solutions Responsible for determining compliance to client performance expectations of all vendors that have selected and entered into a contractual agreement to provide service on client program Deliver Excellent Results: Fully understands the expected financial outcomes of the contract with the client and what actions are required to deliver those outcomes Anticipates when outcomes will not be met and performs deep analysis of root cause issues on client accounts Accountable for ensuring Gross Profit margin targets are met Develops and maintains a detailed Monthly Action Plan Performs daily reviews of client scorecard performance and takes action to ensure deliver against the client contract Accountable for running weekly scorecard performance reviews and rolling this up to monthly and quarterly business reviews Building and maintaining constructive vendor relationships, and facilitate resolution of exceptions to agreed-upon performance Manage vendor performance to include access to data, costs, cycle time and quality through the establishment of controls, exception reporting, and regular auditing and performance reporting of vendor adherence to key contract terms Responsible for authoring vendor statements of work, including service level exhibits. Undertake financial and qualitative analysis and understanding core operations management variables and calculations, with a focus on quality and timeliness of delivery Drive compliance and quality management Mentoring and supervising of the Managers, Customer Success Related duties as required Special projects as assigned by VPGM, VP or Director, Customer Success Interdependencies: Accountable for ensuring that vendor resources meet qualifications and performance expectations required to deliver contractual results for client Accountable for ensuring that Learning delivers the correct business outcomes Accountable for ensuring correct SLAs are being set and met and that Accountable for ensuring the forecasting process is optimizing both the Client's and Arise's outcome Accountable for ensuring the correct parameters are in place for real time levers such as Urgent Service and Convenience Leave requests to be executed Accountable for reviewing vendor level metrics and vendor rankings Collaborates with Business Analytics to evaluate results and prepare for the delivery of the results before any Client meeting is conducted Growth: Assists business development team in identifying new ways that Arise can garner more business or more applications from the client Supports the business development team in crafting new programs and value propositions Performs other duties as assigned Qualifications Minimum of Bachelor's degree or equivalent experience Prior BPO experience required Ability to work independently in a fast-paced environment Sales or Account Management experience and Operational experience preferred Strong negotiating skills Demonstrated leadership and decision making skills Experience with contract and vendor management Deep proficiency with reporting, data and trend analysis is a must Three years of exempt level managerial experience and managing client relationships Proficient in MS Office (must be close to expert level with Excel 2007) This position may require some light travel from time to time Must have 24/7 client engagement philosophy Professionalism and the ability to work well with others are extremely important, as well as the ability to maintain confidentiality of information Competitive Compensation and Benefits which include: Medical / Dental / Vision / Flex Spending Benefits 401k, Retirement (40% match) Flexible Time Off program - take what you need Tuition Reimbursement When smart, creative and passionate people get together, the results are astounding and the opportunities limitless. Achieve your potential at Arise. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V Privacy|Legal|Requirements|Artificial Intelligence

Collections Specialist Pay: $15.00/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary Work from home as a collection specialist, assisting customers with overdue accounts, outstanding debts, and making payment arrangements, through inbound and outbound collections. Responsibilities Inbound & Outbound calls Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Qualifications Qualifications High school diploma or GED Previous Collections experience required Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Ongoing usage of phone and computer systems Your Work At Home environment must be in a private residence, located at the address listed on your personnel file. Alorica will provide the equipment you need to conduct your work which may include a webcam. You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections. Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

As an Independent Sales Consultant Affiliate at Call Center Haven, you will leverage your sales expertise to promote and sell. This role is ideal for self-driven individuals with a passion for sales and a knack for building strong relationships. You will operate on your own, managing your own schedule and working remotely. Key Responsibilities: Sales & Business Development: Identify and engage potential clients through various channels (networking, social media, referrals, etc.) to generate leads and close sales. Product Knowledge: Develop a deep understanding of the to effectively communicate their benefits and value propositions to clients. Client Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business. Sales Strategy: Develop and execute personalized sales strategies to achieve and exceed sales targets and quotas. Marketing Support: Utilize provided marketing materials and tools to support your sales efforts and enhance brand visibility. Compliance: Adhere to company policies, industry regulations, and ethical standards in all sales activities. Qualifications: Proven experience in sales or a similar role, with a track record of meeting or exceeding targets. Excellent communication, negotiation, and interpersonal skills. Ability to work independently, manage time effectively, and stay motivated. Proficient in using CRM software and other sales tools. Access to a reliable internet connection and a suitable workspace for remote work. Compensation: Commission-Based: Earn a competitive commission on sales with unlimited earning potential. Bonuses: Additional performance-based bonuses and incentives. Flexible Schedule: Set your own hours and work from anywhere. How to Apply: If you are a driven and results-oriented sales professional looking for a rewarding opportunity with flexibility, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and sales achievements to ************************. Call Center Haven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and affiliates. Join us and be a part of our growth journey! Working Place: Dallas, Texas, United States

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Purpose We are seeking a seasoned and dynamic Pre-Sales Solution Architect to join our Technology as a Service (TaaS) team. In this role, you'll serve as a strategic partner to prospects and customers, articulating the value of our offerings, leading solution design discussions, and enabling successful sales engagements. This position is 100% work at home. Responsibilities Your Responsibilities * Lead all pre-sales activities, including technical discovery, solution architecture, and proposal development. * Design and present solutions tailored to client needs, collaborating with cross-functional SMEs and delivery teams. * Conduct client workshops, lead demonstrations, and support proof-of-concept initiatives. * Create reusable solution assets and contribute to continuous improvement of the pre-sales toolkit. * Support RFP/RFI responses with clear, concise technical documentation and presentations. * Interface with implementation teams to ensure a seamless transition from pre-sales to delivery. * Maintain strong relationships with key stakeholders to ensure client engagement and long-term success. * Stay current with industry trends and technologies, using insights to shape client solutions. * Contribute to strategic account planning alongside sales and delivery leaders. Qualifications Qualifications * Bachelor's degree or equivalent experience in the technology services field. * 7+ years in pre-sales or technical consulting, with demonstrated expertise in end-to-end IT Services. * Proven experience designing and delivering cross-technology solutions in diverse client environments. * Strong leadership, communication, and presentation skills; comfortable engaging with executive stakeholders. * Experience in market research, competitive analysis, and translating business needs into technical solutions. * Skilled at simplifying complex concepts for a variety of audiences * Multi-industry domain knowledge. * Strong analytical and research skills, with experience building business cases and solution strategies. * Customer-centric mindset with excellent interpersonal and problem-solving skills. * Ability to collaborate effectively across geographies and time zones. * Results-driven and adaptable, with a strong sense of ownership and initiative. TP Leadership Skills * Emotional Intelligence * Self-Awareness * Self-Management * Empathy * Knowledge * TP Processes (for internal only) * Call Center Acumen * Supervisor Role Understanding * Technology * Microsoft Office * Problem Solving * Problem Solving & Critical Thinking * Analytical Thinking * Interpersonal Skills * Assertive Communication * Active Listening * Leadership Skills * Feedback * Achievement orientation * Goals establishment * Follow up Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. We are seeking a highly creative, strategically minded visual designer who thrives at the crossroads of storytelling, strategy, and design execution. This role is essential for crafting compelling narratives and visual designs that effectively communicate complex ideas-particularly in consulting-led narratives and high-impact proposals. As a seasoned design lead, you will play a vital role in shaping the visual language of our key solutions and proposals. You will collaborate with product and services leaders, strategists, solution architects, and content leads to define how we bring our stories to life for enterprise clients and internal stakeholders. This is not a traditional graphic design role. We are looking for a hybrid thinker-someone who can conceptualize big ideas, execute with precision, and independently deliver high-quality work across diverse formats. Comfort with leveraging emerging technologies like generative AI to make content more dynamic, digestible, and visually compelling is crucial. This is a new role within a business-focused team, where you'll closely partner with content and strategists to establish a rhythm and process for integrating design across a team that hasn't had this resource before. Translate abstract ideas and solution stories into clear, engaging client presentations, proposals, visual frameworks, and narratives. Evolve our internal approach to storytelling and design. Partner with internal consultants, solution architects, and writers to co-create compelling visual content. Balance strategic input with hands-on design execution-delivering presentations, sales materials, and thought leadership from concept to completion. Utilize the latest design tools, including generative AI, motion graphics, and multimedia software, to innovate and elevate visual storytelling. **Who You Are** A hybrid thinker: conceptually driven and executionally strong, comfortable working with high-level executives and then getting your hands dirty to make things happen. Creative-minded yet comfortable in a consulting or B2B environment. Naturally curious, flexible, and confident navigating ambiguity. An initiator who thrives without daily direction, possessing a strong sense of accountability and the ability to work independently or as a team member. A strong communicator and collaborative team player with a positive attitude that elevates those around you. **Required Skills:** 5-10 years of experience in visual design, visual storytelling, or experience design. Expertise in PowerPoint and visual storytelling, with a strong ability to craft compelling narratives across presentations, video content, and multimedia formats. Experience in end-to-end development of video and podcast content-including scripting, design, editing, and publishing-using tools such as Adobe Creative Suite (Premiere Pro, After Effects, Audition), Figma, and other multimedia platforms to support strategic communication initiatives.Expertise in PowerPoint and presentation storytelling. Familiarity with generative AI design tools and video/motion platforms is strongly preferred. Excellent communication skills, emotional intelligence, and business acumen. A portfolio demonstrating strategic storytelling, frameworks, and high-quality design. **Salary:** The base salary range for this position is $131,699-$197,548, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. This job will be posted until 6/13/2025 \#Linkedin \#Concentrix Location: USA, FL, Work-at-Home Language Requirements: Time Type: Full time2025-07-15 Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (********************************************************************************************* Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: -English (************************************************************************************** -Spanish (**************************************************************************************** To request a reasonable accommodation please click here (************************************************************** . If you wish to review the Affirmative Action Plan, please click here (********************************************************* .

This is a Work-At-Home role We are looking for a dynamic Vertical Marketing Manager to join our growing Global Marketing team. This position is key in enhancing our vertical expertise and driving demand-generation marketing efforts. Your mission will be to create and implement marketing initiatives that generate new sales pipelines and expand opportunities within target accounts. In this role you will be responsible for leading the development of positioning strategies and marketing assets tailored to specific verticals and sub-verticals, and designing and executing integrated marketing campaigns, including sales collateral, digital media, events, webinars, thought leadership content, and social media. As a team player, you will collaborate with internal teams (Sales, Go-to-Market, Creative, Digital) to create compelling content and campaigns that resonate with target audiences, and grow and strengthen our Account-Based Marketing (ABM) function, a strategic priority for our business. JOB RESPONSIBILITIES Create unique selling propositions for assigned verticals (1-2) that reflect viewpoints on key topics, such as buyer pain points, emerging technologies, relevant experience, and value created for clients. Partner with internal teams to research industry sectors, organizations, and personas to produce targeted materials and messaging, including customized collateral to support the sales teams across the entire sales cycle. Develop and deploy multi-channel awareness, demand-gen & ABM campaigns, including crafting strategy, aligning internal teams, creating assets, and project managing execution. Strategize, create, and execute multi-touch marketing plans that focus on demand generation and deal acceleration, including 1:1, 1: few and one: many initiatives to help achieve sales revenue goals. Apply an experimental mindset to campaigns to drive, test, learn, and optimize, utilizing data to drive recommendations of campaigns and tactics. Develop strong relationships with sales and account management, acting as the link between them and global marketing, ensuring selling propositions are valid, key accounts are confirmed, materials meet brand requirements, and messaging is consistent. Measure and report on the impact of marketing campaigns (ROI) to support overall accounts and business goals. Work closely with marketing ops and business ops to support high-performance campaign marketing tools and integrations. Qualifications JOB REQUIREMENTS Minimum Education and Experience: Bachelor's Degree or equivalent work experience required. 3-5 years B2B marketing experience, ideally in the services or technology industry required. Knowledge, Skills, Abilities & other characteristics: B.A. degree in Business, Marketing, Communications, or related field Proven track record with account-based marketing initiatives, targeted vertical campaigns, or demonstrable success impacting pipeline growth. Experience planning and executing integrated marketing campaigns using digital tactics, events, webinars, and emails as well as content creation, having often had to manage multiple marketing programs simultaneously. Excellent communication skills including the ability to develop, and repurpose, written sales and marketing copy. Strong commercial acumen with the ability to understand and articulate key business drivers to senior decision makers in a variety of industry sectors. Proven ability to work collaboratively and cross-functionally, with experience of working closely with sales and product teams. Highly organized and efficient with the ability to develop and execute against an evolving plan. Team player that can work both collaboratively and autonomously. Strong project management, time management, prioritization, and organizational skills. CRM/marketing automation background, preferably Salesforce and Pardot. Demand base experience a plus. Equal Opportunity Employer - Veterans/Disabled We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia.

Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. This requisition has been posted in order to capture SOAR participants. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic and motivated individuals to join our growing team. If you have a passion for helping others, this could be the ideal career for you. The Call Center Reps will provide both inbound and outbound call support to our various clients. Representatives are expected to provide exceptional customer service while following protocols and guidelines. The Call Center Rep will use various web-based systems to answer customer inquiries. At this time, Senture can only offer employment to individuals located in the following states: AL, FL, GA, IN, KY, LA, MI, MS, NC, OH, OK, TN, TX, VA. Qualifications High School Diploma or GED Prior call center or customer service experience highly desired Effective verbal and written communication skills Ability to multi-task Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs Ability to sit for extended periods of time Ability to successfully pass a background investigation and drug screen Must successfully pass preemployment criteria testing and internet speed test Candidates must meet the following requirements to work from home: Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. Must be able to meet the minimum internet speed requirements for specific program Hotspots, satellite and wireless internet service is NOT allowed for this role. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Responsibilities Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction. Document each customers inquiry information into a database. Verify customers information, making corrections and updates as needed. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. Follow-up with callers as necessary. Use statistical contact center data to make improvements to performance. Outbound calling for surveying to obtain client specific information. Shift and Schedule adherence. This is a work from home opportunity. Representatives will be provided with the equipment, training, and support needed to ensure they are successful. Employees are required to have fast and reliable internet in order to work from home. will review the multiple contracts available at Senture and help determine which is a best fit for you.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Tp and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding Appropriately communicate with customers, exercising retention efforts if needed Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Possess an active home state Property and Casualty License Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 25.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Resumen Why TP? We are the industry leaders and are present in 88 countries! Great Place to Work has certified us as one of the best companies in the country and the world. We don't stop innovating and we always go beyond. Are you ready to work with the best? What you'll do as a Customer Service Associate: * Respond to all customer inquiries * Provide excellent customer service by being a good listener * Work with confidential customer information, while treating it sensitively * Aim to resolve issues on the first interaction by being proactive, patient and understanding * Keep a constant working knowledge of our client's products, services and promotions * Document and update records in the required systems Responsabilidades Enjoy: * Long-term contract * Ability to organize your time with our flexible schedules * Work from Home * Salary of COP 2.200.000 Requisitos Who are you? * A high school graduate (must present diploma or certificate) * Someone with an advanced English level and great communication skills * A person who is polite and empathic at the same time. Someone who can put themselves in somebody else's shoes, to understand what they might be feeling or thinking * Someone who knows how to solve problems in the most positive way * Someone who sees the big picture but also the small details * A person with no experience but with a proactive and confident attitude * Someone who desires to work from Bogota with the #1

We are happy to share that Georgia is the newest location on the Concentrix map! **Join our team and start your career journey with us. We are just a few clicks away!** Due to our incredible growth, we're looking for new people to join our lively, fun-loving team in Georgia to support us in providing exceptional experiences for some of the world's biggest and most well-known brands. We have lots of opportunities across our multiple clients and campaigns: + At various levels in the areas of Sales, Customer Service, Travel Consulting and Technical Support + With various languages: German, German and English (bilingual), Italian and English (bilingual). + Working hours flexibility - full-time opportunities **Travel Consulting Opportunities:** Along with our Travel Support teams, we work with one of the world's biggest travel technology companies and help travelers around the globe to find the perfect flight for their holiday. **Customer Support Opportunities:** Be a part of a team which supports one of the biggest companies, that provides legal music streaming services. If you have excellent communication skills, you will support the Premium users of Spotify via email, chat and the dedicated Spotify Community site, so they can enjoy the music and podcasts they love. **Technical Support Opportunities:** Our Technical Specialists help clients resolve any technical issues they might have. If you have a problem-solving mindset and love troubleshooting, then this could be the perfect job for you! **Customer Care Opportunities:** Our Customer Care teams are responsible for providing high-quality customer service through phone, E-mail, and social media to our client' customers- a fashion e-commerce retailer with online shops in many European countries. Our fashion advisors will be focused to improve sales and brand loyalty while handling enquiries including order taking, product information, tracking deliveries, returns, sizing etc. **At Concentrix you will not only find a job, but a career with future!** **We offer:** + Remote work from home opportunities, guaranteeing a healthy environment + Flexible working hours, ensuring a good work-life balance + Competitive salary + Medical insurance & Life insurance + Performance bonus + Internet allowance + Meal vouchers + Various career development opportunities + Holiday pay + Team and Concentrix events **Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!** **About us:** With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies. We're fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more). Location: GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (*********************************************************************************************