Support Specialist/Trainer Jobs Near Me

We are seeking an experienced and innovative Technical Applications Specialist to support and transform our mission-critical customer operations and water quality applications. In this role, you will not only maintain our essential utility systems but also drive technological advancement and operational excellence. The ideal candidate will provide technical expertise for our metering systems and water quality monitoring applications while identifying opportunities for process improvement and innovation. As we continue to modernize our utility operations, you'll have the opportunity to influence our technical roadmap, implement cutting-edge solutions, and leverage emerging technologies to enhance our service delivery. This role combines traditional utility operations knowledge with forward-thinking approaches to system optimization and automation, making it ideal for a technology professional who is passionate about innovation in the water utility sector. PRIMARY DUTIES / RESPONSIBILITIES Serve as primary technical expert for AMI systems, including Sensus AMI, Neptune 360, Itron/Temetra, and Metron Farnier Support and maintain water quality monitoring and compliance applications Manage and support custom Meter Test Bench application, ensuring accuracy of meter testing operations and data integrity Ensure data integrity and reporting accuracy for regulatory compliance Provide technical support for our Laboratory Information Management System (LIMS) and Water Quality Management System Troubleshoot system issues and provide timely resolution Configure and maintain system integrations Create and maintain technical documentation for all supported applications Develop standard operating procedures (SOPs) for routine operations Maintain system architecture and integration diagrams Prepare technical specifications for system enhancements QUALIFICATIONS Education / Experience / Background Bachelor's degree or equivalent required 5+ years of experience in utility operations and related applications Demonstrated experience with utility operations applications Proficiency with database management and SQL Proven track record in technical problem solving Knowledge / Skills / Abilities Understanding of AMI systems and meter data management Knowledge of water quality monitoring systems Familiarity with mobile workforce management platforms Experience with system administration and support Excellent communication and documentation skills Ability to manage multiple priorities effectively Quick problem-solving abilities for real-time operational issues Strong customer service orientation Self-motivated with the ability to work independently Team player with a collaborative approach Comfortable with both office and field work environments PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Local Position (Paramus, NJ) preferred with remote work allowed up to 2 days a week. Time flexibility required

• Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

You will work directly under our Supervisor of Trust & Safety and analyst team to review, analyze, and fulfill legal requests served on our clients (which include a variety of Communication Service Providers). We are looking for a highly organized, detail-oriented team player who can assist with filling, data entry, mail management and more! Your work will help us as we continue to interact with technical professionals, law enforcement, civil parties and more. This is an awesome opportunity for anyone who is interested in the criminal justice or the legal field and seeking an entry-level career with room for growth! Essential Duties and Responsibilities: Data Entry: Accurately input and update data into spreadsheets, databases, or enterprise software. Ensure that data is entered without errors and follow company guidelines. Administrative Support: Perform general office tasks such as answering phone calls, scheduling meetings, filing, and managing correspondence. Task Prioritization: Manage time effectively and prioritize tasks to meet deadlines, while maintaining high-quality data input and administrative support. Access customer databases, identify and obtain the required data and enter this data into our internal records production system. The ability to review legal documents (i.e. Subpoenas or warrants) and the ability to ensure all data is transcribed into the internal system accurately and in a timely fashion. Prepare mailings. Additional tasks may be added depending on customer activities, Law Enforcement requests and related needs. Completes other duties as assigned Qualifications: Completed Bachelor's degree Must be able to perform each essential duty satisfactorily. This position requires individuals be 18 years of age, a U.S. Citizen, and ability to pass a background check and drug screening. Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) or similar software. Experience with data entry, database management, and office administrative tasks. Excellent attention to detail and accuracy. Strong organizational and time-management skills. Good communication skills, both verbal and written.Trust & Safety Administrative Assistant 8:30 a.m. to 5:00 p.m. Work Shift Demands: Training will take place in-office. Flexibility with schedule or work from home opportunities will be considered based on performance.

Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker. The Clerical Support Specialist is primarily responsible for indexing faxes and supporting the reception area. Essential Functions - Index medical documents & forms received via faxes and U.S. mail in to the claim. - Add descriptions for documents indexed into the claim. - Research of documents with missing information and partial faxes before indexing into the claim. - Index historical documents and internal forms into the claim. - Monitor and correct returned documents for re-indexing into the claim. - Receptionist - answer incoming phone calls and route to appropriate staff member, greet visitors and sort U.S. Mail. - Back-up to running mail through the postage machine. - Participate in continuous improvement activities and other assigned duties as assigned. Supervision Received Reports to the Clerical Support Supervisor Experience and Education Required - General knowledge of the insurance industry with workers compensation exposure preferred - Basic knowledge of medical terminology and medical forms - Data entry experience - Indexing experience preferred Additional Skills Needed - Effective written and verbal communication - Detail oriented - Problem solving skills - Strong organizational ability - Basic computer literacy skills Working Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet. Work from home is offered one day a week for this position.

Job Title: General Reservations and Travel Partner Support Agent Inc.: Century Cruises Inc. is the largest luxury river cruise line in China, offering unforgettable journeys and world-class service to discerning travelers. As we expand into the breathtaking rivers of Egypt and Europe, we are building a world-class team of customer-focused travel professionals. Come be a part of shaping the future of luxury river cruising. Position Overview: Century Cruises Inc. is seeking friendly, detail-oriented Reservations and Travel Partner Support Agents to assist guests and travel partners with reservations, inquiries, and booking support. As a key member of our service team, you will ensure a smooth, personalized experience for our guests and industry partners, helping them create unforgettable cruise journeys. Key Responsibilities: • Assist guests and travel agency partners with reservations, itinerary planning, booking changes, and general inquiries via phone, email, and online chat. • Respond to all new inquiries and reservation requests within 48 hours. • Provide accurate information about cruise itineraries, promotions, policies, and procedures. • Maintain up-to-date and detailed records of customer interactions in CRM systems (e.g., Salesforce). • Support the Travel Partner community with booking support, troubleshooting, and post-booking service. • Collaborate with the Sales, Marketing, and Operations teams to deliver seamless service across all touchpoints. • Stay current with company updates, new offerings, and industry trends to better serve guests and partners. • Identify and escalate complex issues to the appropriate teams while ensuring follow-through for resolution. • Deliver an exceptional service experience that reflects Century's luxury brand standards. Qualifications: • Bachelor's degree preferred; equivalent work experience considered. • 2+ years of customer service, reservations, or travel support experience, preferably in the travel, hospitality, or luxury industries. • Strong problem-solving skills and a proactive approach to customer needs. • Proficiency in CRM systems (Salesforce experience preferred) and Microsoft Office Suite. • Excellent communication skills, both written and verbal. • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Preferred Qualifications: • Experience working with travel agents, consortia, or tour operators. • Background in luxury travel or hospitality preferred. • Familiarity with GDS (Global Distribution System) platforms or cruise booking tools is a plus. • Ability to handle high-volume inquiries while maintaining a focus on quality service. Compensation and Benefits: Century Cruises Inc. offers a competitive salary, performance-based incentives, comprehensive health benefits, generous PTO, travel perks, and flexible remote work opportunities. Key Performance Indicators (KPIs): • 100% response rate to new inquiries within 48 hours. • High customer and travel partner satisfaction scores. • Timely and accurate management of reservations and service requests. • Adherence to quality assurance standards and service protocols. How to Apply: Please apply via the LinkedIn job posting or email your resume to *****************************.

Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

The Technical and Strategic Initiative Specialist (TSIS) will play a pivotal role in enhancing the operational and strategic capabilities of the Office of the Chief Operating and Financial Officer and the Human Resources (HR) Office. This position will focus on maximizing the functionality and effectiveness of the college's Workday Human Capital Management (HCM) system and support a range of strategic projects across HR and the Division of Campus Operations (DCO), led by the SVP-COO. Reporting to both the Senior Vice President and Chief Operating Officer (SVP-COO) and Assistant Vice President-Chief Human Resource Officer (AVP-CHRO), the TSIS will provide expert guidance, and maintain the highest level of confidentiality and diplomacy regarding all matters. The TSIS will take a proactive and anticipatory approach, exercise excellent judgment in complex and challenging situations, communicate effectively in both written and verbal formats, maintain exceptional attention to detail, and embody an energetic, poised, and positive demeanor while successfully managing multiple priorities. The position requires the capacity to manage work well in a diverse, fast paced, and collaborative team environment. About Harvey Mudd College: Located in the heart of Claremont, California, 35 miles east of Los Angeles, Harvey Mudd College is a highly selective undergraduate liberal arts college offering degrees in science, technology, engineering, and mathematics. HMC enrolls about 800 students and is a member of The Claremont Colleges, which comprises five undergraduate colleges and two graduate institutions. According to students, professors, and alumni, what makes Harvey Mudd distinctive is its collaborative, cross-disciplinary nature. The working environment is built on collaborative relationships between and among all members of the campus community and a deep commitment to the College's mission to educate students “so that they may assume leadership in their fields with a clear understanding of the impact of their work on society.” KEY COMPETENCIES Self-Motivation: Proactively identify opportunities for improvement and drive projects forward with minimal supervision. Attention to Detail: Ensure accuracy and thoroughness in all tasks, especially data analysis and reporting. Problem-Solving: Analyze complex challenges and implement practical, data-driven solutions. Adaptability: Respond effectively to shifting priorities in a dynamic environment. Collaboration: Build strong partnerships across departments to achieve shared goals. KEY RESPONSIBILITIES Workday HCM Optimization Evaluate the college's current use of Workday HCM and recommend improvements to optimize its capabilities. Implement enhancements, including process automation, advanced reporting, and data integration with other systems. Partner with the AVP-CHRO to streamline workflows and improve user experience and system usability. Develop user training materials, deliver training sessions and document best practices for Workday HCM utilization. Strategic Project Initiatives Partner with the SVP-COO and the AVP-CHRO to support strategic initiatives within DCO and HR, addressing both technical and non-technical priorities. Conduct data analysis and process reviews to identify opportunities for improvement and operational efficiency. Provide project management support, ensuring initiatives are executed on time and align with organizational goals. Collaboration and Continuous Improvement Stay current with advancements in HRIS technology, higher education trends, and Workday updates to identify, propose, and implement innovative solutions. Foster a culture of continuous improvement by identifying and implementing process enhancements across DCO. REQUIRED QUALIFICATIONS Required Education and Experience: Bachelor's degree in Technology, Data Analytics, Information Systems, or a related field. Three to five years of related experience, including Workday HCM or a similar HRIS system. Required Knowledge, Skills and Abilities: Possess or develop expertise in Workday HCM with a focus on maximizing its functionality and overall effectiveness. Ability to utilize advanced Excel functions and tools such as macros, VLOOKUP, pivot tables, conditional formatting, data validation, INDEX-MATCH, and complex formulas for data analysis, reporting, and problem-solving. Skilled at managing multiple projects and conflicting priorities in a fast-paced environment by taking initiative, following through, and effectively managing workflow. Strong analytical and problem-solving skills with a focus on process improvement. Strong interpersonal and communication skills, including the ability to collaborate across teams and build relationships with diverse stakeholders. Strong judgment, discretion and the ability to represent the department professionally, maintaining confidentiality and handling sensitive matters with diplomacy. Highly motivated and resourceful self-starter with a proven ability to work independently and as a team player. Strong organizational skills with attention to detail, accuracy, protocol, and a commitment to high quality work. Excellent oral and written communication skills. Technically adept with using MS Office products, Google Documents/SharePoint. PREFERRED QUALIFICATIONS Experience working in higher education or a similarly complex organizational environment. Microsoft Office Specialist (excel expert) Certification, or similar certification. Familiarity with project management tools or methodologies. Hands-on experience with AI tools such as Copilot and ChatGPT, including practical use cases. Physical Requirements: While performing the duties of this job, the staff member is regularly required to sit; stand, use hands and fingers and talk or hear. The employee is occasionally required to reach with hands and arms. The individual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Remote Work Eligibility: All staff positions, regardless of remote work eligibility, require an initial 30-calendar-day on-campus work period. Based on an evaluation by the supervisor and area Vice President, this position is classified as Category B as defined in the College's Remote Work Policy, with occasional ad-hoc remote work flexibility (as needed). Your approved remote work arrangements under Category B allow for up to 1 remote work day per week during the academic year and up to 2 remote work days during the non-academic year. Please note these days may vary depending on departmental and College needs. Your standard working hours will generally be from 8:00 a.m. to 5:00 p.m., Monday through Friday, though these hours may vary depending on departmental and College needs. All remote work arrangements, including ad-hoc remote work, must be approved by the direct supervisor, area Cabinet member, and Human Resources, and are subject to periodic review based on institutional needs. These arrangements are neither guaranteed nor considered entitlements and may change due to factors such as employee performance, evolving business needs, or changes to the position. Hours: Regular office hours are 8:00 a.m. to 5:00 p.m. However, days and hours may vary due to the needs of the department or the College. Classification: This is an exempt, full-time, benefits-eligible position. Salary The anticipated starting salary is $70,000 - $80,000, annually. Salary will be commensurate with qualifications and experience. Reports To: This position reports to the Senior Vice President and Chief Operating Officer (SVP-COO) as well as the Assistant Vice President-Chief Human Resource Officer (AVP-CHRO). Application Process: Please visit ********************** to view a complete for this position and obtain information on how to submit an application. Information about HMC's competitive benefits package is available at *********************** Deadline to apply: Position will remain open until filled. Additional Information: This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act. Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

IT Voice is a trusted leader in IT solutions, providing everything from network management to system administration and technical support. We pride ourselves on solving complex problems and delivering tailored solutions that help our clients thrive. Guided by core values- focus on others, own it, work smart, and do the right thing -we approach every task with integrity and efficiency. At IT Voice, we're committed to excellence, ensuring our clients receive top-tier support and satisfaction in all we do. Job Description: As a Tier 2 Technician at IT Voice, you'll be a key player in keeping systems and networks running smoothly. With your technical expertise, you'll install, maintain, test, and repair IT infrastructure while providing crucial first-level support. You'll be the go-to for resolving routine technical issues and ensuring seamless IT operations, making a real impact on the Overland Park community. Responsibilities: Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively. Perform general problem solving and assistance on diverse software applications and hardware systems for department users and/or the university community. Provide individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies, while possibly leading lower graded staff and/or student employees performing similar work. Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation. Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems. Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work. Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning. Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required. Stay updated with current technological developments and trends, maintaining currency of knowledge in the IT field. Requirements: Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting. Must live in the Overland Park, KS greater area. Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges. Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise. Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance. Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance. Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues. Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets. Additional Information: Please include a brief cover letter with your resume, explaining your interest in joining IT Voice. We value teamwork and collaboration and expect all team members to contribute to a positive work environment. This position is full-time, and salary will be commensurate with experience. Benefits include 401(k), dental insurance, health insurance, life insurance, paid time off, travel reimbursement, vision insurance, and work-from-home flexibility. Work schedule is Monday to Friday. This role is based in Overland Park, KS. We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Goals: The Aim for 32-40 hours weekly per team member to ensure optimal productivity. Strive for 80%-100% monthly utilization per team member, maximizing efficiency and resource allocation. Target a monthly CSAT score of 95.0 to ensure high levels of customer satisfaction. Ensure tickets are closed within 3 days of creation, maintaining a swift response to client needs. Job Type: Full-time Salary: $50,000 - $60,000 Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Travel reimbursement Vision insurance Work from home Schedule: Monday to Friday Work Location: Overland Park, KS Company Website: ***************

Responsibilities: Customer Support Provide comprehensive support to treasury customers, including answering questions, setting up accounts, resetting passwords, and updating agreements and transaction limits for all treasury products, including ACH Origination, Wire Origination, Remote Deposit Capture, Lockbox, Account Analysis, and other services. Serve as the first point of contact for escalated issues and provide solutions for complex customer requests or problems. Provide exceptional customer support, troubleshooting complex issues, and ensuring resolution within established timeframes. Provide demonstrations and training for customers on treasury product usage, including the installation and troubleshooting of hardware/software. Process and Compliance Perform Account Analysis review and account maintenance. Oversee the initiation, execution, and review of treasury agreements to ensure accurate and timely implementation of contracted services. Verify that contracted services are implemented within expected timeframes and accurately to ensure service fees are appropriately charged. Monitor customer accounts to ensure services are delivered as requested and comply with treasury management procedures and bank policies. Create and update department procedures and training materials to ensure team alignment with best practices. Innovation and Projects Assist with research and development of special projects, perform support functions related to departmental tasks, and frequently interact with officers and other departments. Contribute to special projects and manage departmental initiatives as assigned. Technical Skills: Proficiency in Treasury Management Systems and related technologies. Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with banking software and online banking platforms. Preferred Qualifications: 1+ years of experience in Treasury Management or operational support. Demonstrated leadership abilities or previous experience in a senior/lead role. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP), preferred. Work Environment: Flexibility for remote work options, if applicable. Ability to manage multiple priorities in a deadline-driven, fast-paced environment.

Job DescriptionSalary: $23-$25/hr in the New Haven, CT area!!!!!! Hours: Varies- according to Recovery Plan Coaching and support related to: Continued use of recovery skills; Involvement in community activities and positive relationships with family and friends; Attention to personal hygiene and appropriated dress. Involvement in vocational, volunteer or educational activities; Follow through on personal obligations and commitments; Self advocacy during self-help, peer support and community meetings; Self advocacy during meetings with providers to facilitate linkage, communication and improved continuity of care; Development of natural supports; Filing complaints and follow-up with proposed resolution as needed, finding resources; 2. Assisting with avoidance of: Behaviors that might lead to a psychiatric crisis; Risky behaviors (e.g., unprotected sex, smoking/excessive use of tobacco products, unsafe driving/driving without seatbelt, unsafe relationships, criminal activities); Substance abuse; Overspending; Unnecessary conflict; 3. Mentoring and advice to facilitate development of effective decision making and problem solving skills; 4. Participation in waiver Recovery Plan development and quarterly Recovery Plan update meetings, if requested by the DMHAS Support Coordinator; and 5. Travel with the participant when the Peer Support provider is also engaged in a qualifying waiver service activity. 6. Limitations 7. Coverage of Peer Support services shall be subject to the following limitations: Peer Support services are subject to service volume (number of hours service units per day and/or week) and duration (number of months or specified service end date) limits Qualifications: Be at least 18 years old. Possess at least a high school diploma. remote work

Peer Support Specialist FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday- Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 25mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Peer Support Specialist who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community. The Peer Support Specialist is an integral part of Reema, a start-up working to transform how health care and social care work together. Reema believes that using technology to create human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. The Peer Support Specialist works to build genuine, positive relationships with members in an effort to improve member's health and wellbeing. The Peer Support Specialist's work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions. The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. Responsibilities and Expectations: Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes. Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals. Reach out to members and share about Reema Health to enroll them in our program. Coordinate with hospitals, community providers, and members after hospitalization(s) to complete follow-up appointments. Handle a caseload of 60-100 members and provide coverage for other Peer Support Specialists during periods of absence or increased workload. Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes. Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations. Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference. Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed. Prepare members for graduation by keeping self-sufficiency and independence top of mind. Complete accurate and thorough documentation and record keeping in a timely manner: Utilize the Reema App to thoroughly document all work with members in a timely fashion. Understand and comply with confidentiality of protected health information and HIPAA compliance. Provide positive representation of Reema: Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. Partner with Reemates across the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: High school of diploma or equivalent. Peer Support Specialist certification - valid in VA Two or more years of direct experience with population or community to be served and knowledge of community. Knowledge of crisis planning, case management, boundaries and personal safety in community work Proficiencies in critical thinking, time management, strategizing, and multitasking Strong propensity towards building and maintaining relationships Ability to initiate conversation and create connection quickly Ability to develop, adapt, and execute outreach plans Basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Technology proficient Qualifications & Position Requirements: 18 years of age or older Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record Comply with federal, state and local regulations regarding patient confidentiality HIPAA Use technology-based tools and systems daily Lift and carry up to 25 pounds occasionally. Mental health or substance use disorder recover for at least 12 months. Benefits: Competitive Salary Medical, Dental, and Vision Insurance HSA and FSA Options 401(k) Retirement Savings with Company Match Employee Assistance Program Flexible Schedules and Remote Work Technology Stipend Mileage Reimbursement Accrued Paid Time Off Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

End User Support Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity's Enterprise Infrastructure Group in Westlake, TX! This position will provide end-user technology support for the Fidelity locations in Texas. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can't be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Expertise You Have Computer Builds - maintain a supply of computers loaded with our base image Computer Deployments - deploy computers to our end-users and ensure all applications and data is transferred to the new computer. Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems. Following guidelines to reporting and escalation procedures. Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. Working in conjunction with technical and non-technical personnel to optimally navigate the requests. Special assignments and other work related duties as the need arises by management. Education and Experience Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems A+ certification is a plus The Skills You Bring: Broad knowledge of Windows Operating Systems and Client Hardware. Ability to excel in a change controlled environment. Outstanding analytical and interpersonal skills. Ability to work optimally with client and other groups. Understanding of TCP/IP networking protocols. Ability to think independently to meet goals based on requirements. A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working - Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview: Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at ************** if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Job DescriptionSalary: Starting pay $17 Join Our Amazing Team in Greensboro, NC (Guilford County)! Flexible Schedule | Opportunity to Serve Your Community Are you passionate about helping others on their recovery journey? Carolina Therapeutic Services First (CTSF) is seeking Certified Peer Support Specialists to join our multi-disciplinary team. This is your chance to make a meaningful impact in your community while working in a supportive and flexible environment. What We Offer: Flexible scheduling to support work-life balance. A rewarding opportunity to serve and uplift your community. A chance to be part of a dedicated and compassionate team. Your Role: As a Certified Peer Support Specialist, you will provide individualized support to individuals experiencing mental health and/or substance use challenges. Your role will be integral to enhancing their recovery journey through personalized guidance and community engagement. Key Responsibilities: Provide one-on-one guidance, coaching, and encouragement. Offer training on personal and community resource utilization. Assist in building formal and informal community supports. Help individuals expand social networks with family, friends, and others. Offer support and encouragement during crises. Advocate for clients rights and work to reduce stigma. Collaborate with providers, family members, and others involved in recovery plans. Participate in staff meetings, case conferences, and supervision. Maintain confidentiality and uphold professional standards. Engage in ongoing training and professional development. Serve on designated agency committees. What You Bring to the Team: Education: High School Diploma or GED (required). Experience: Lived experience with mental health or substance use recovery. Understanding of recovery principles and challenges. Prior experience in a service-oriented field is a plus. Certification Requirements: Certified Peer Support Specialist in North Carolina. Self-identify as having lived experience of mental illness or substance use disorder. Be well-established in personal recovery and currently stable. Supervised by a Qualified Professional (QP). Cannot be a family member of individuals receiving Peer Support services. Skills & Attributes: Strong interpersonal skills and ability to work with diverse individuals. Understanding of mental health and/or substance use challenges and treatments. Personal qualities: Patience, empathy, tolerance, maturity, and a deep understanding of recovery principles. Why Join CTSF? At CTSF, we believe in creating a supportive and empowering environment for both our clients and our staff. If youre ready to make a difference and help others achieve their recovery goals, wed love for you to join our team. Apply Today and Be Part of the Change! *************** remote work

Job DescriptionSalary: $16-18.00 an hour About the Role Wesley Behavioral Health Services is seeking a passionate and dependable Certified Peer Support Specialist (CPSS) to join our community-based team. In this role, youll use your lived experience with mental health or substance use recovery to support individuals on their own recovery journeys. This position is community-based, meaning services are provided in client homes or agreed-upon locations in the community. Compensation is based on billable services submitted through proper documentation, so attention to detail is key. What Youll Do Provide peer-to-peer support grounded in hope, empowerment, and mutual respect Share personal recovery experiences to inspire and encourage others Help clients build life skills, connect with community resources, and work toward personal goals Document all services accurately and submit them in a timely manner Collaborate with a multidisciplinary team to ensure quality, person-centered care Attend supervision, team meetings, and ongoing trainings What Were Looking For Must be certified as a Peer Support Specialist in North Carolina Lived experience with mental health or substance use recovery Reliable transportation and willingness to travel in the community Strong communication and time management skills Ability to maintain professional boundaries and follow agency protocols What We Offer Flexible schedule Paid based on documented, billable services Supportive and mission-driven work environment Opportunities for growth and continued education If you're ready to use your lived experience to make a difference and be part of a supportive team, wed love to hear from you! remote work

Job DescriptionSalary: $43k - $45K annual DOE; $3k hiring bonus! TITLE: School Youth Peer Support Specialist/Crisis Responder working full-time, 40 hours per week, 12 months a year. This position will be serving the Emerson/Hubbard and Pender, NE schools. MAIN FUNCTION: The School Youth Peer Support Specialist will be an individual who has had direct experience with mental health services and will utilize those experiences to collaborate with, coach, and challenge individuals to view their life situations as an opportunity for growth and change within each individuals recovery. The School Youth Peer Support Specialist will aid mental health providers and youth to move toward self-advocacy in the attainment of their own, culturally specific life goals. The Crisis Responder is responsible for providing 24-hour crisis coverage as part of the on-call rotation. This is a short-term service which aims to assist individuals who are in a crisis (e.g., suicidal, homicidal, psychotic). The Crisis Responder will screen, triage, and refer out to the appropriate level of care and services. The crisis program is designed to prevent hospitalizations and emergency protective custody by wrapping appropriate services around the individual to allow them the opportunity to remain in the community, therefore it is the Crisis Responders role to facilitate this. DUTIES/RESPONSIBILITIES: Collaborate closely with school based therapists to coordinate and enroll students in mental health services. Meet with parents to complete documentation needed to establish mental health services for students. Facilitate small groups each week in the school setting. Interact, build rapport, and connect with youth by sharing common experiences and modeling resiliency and recovery. Support youth involved with DHHS, the justice system, education system, youth, and family services. Assist youth in understanding components of recovery and resiliency and in applying skills to achieve life goals. Provide individualized direct support to peers according to that persons plan by supporting the individuals choice and building confidence, leading to a greater degree of independence. Work cooperatively and effectively with individuals and groups from diverse populations. Attend youth case meetings (when asked), other meetings as appropriate/assigned. Locate available resources, training, or skill-building opportunities that will help youth to achieve his/her goals. Serve as a resource for youth served during scheduled appointments or designated drop-in hours. Maintains up to date client charts to include needs assessment, screening tools, treatment plan, progress notes, discharge planning, and crisis encounters. Completes appropriate documentation in accordance with agency policy and procedures; this includes entering data into Heartlands EMR system as well as the CDS. Travel is required. Provide crisis support and intervention services in order to prevent a crisis, during a crisis and after a crisis has stabilized. This includes screening, triage, and safety planning. If hospitalization becomes necessary, facilitates in cooperation with all necessary parties (e.g., mental health professionals, medical facilities, domestic violence shelters, housing, substance abuse treatment, food banks, law enforcement, schools, families, inpatient providers) and assists with the clients transition back into the community. Will be a part of the on-call rotation to maintain coverage of the crisis line 24/7/365. This will include evenings and weekends. Attends scheduled supervisory, all-staff, and community-based staff meetings (as needed). Participates in community events as assigned. Participates in a committee as assigned. Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: Demonstrates appropriate boundaries with clients, families, referral sources, and collaborating entities. Ability to form cooperative and supportive relationships with staff/agency. Maintains ethics and confidentiality as dictated by profession. Maintains certifications as needed. Ability to form positive relationships with clients. Strong interpersonal skills in working with diverse Skills in verbal and written communication. Possess a valid drivers license and an insurable driving record. EDUCATION & EXPERIENCE: Minimum of an AA Degree or equivalent experience. Identification as having direct experience with mental health and/or substance use services past or present and being able to bring this experience to ensure services, supports, and goals are driven by the youth. State of Nebraska Peer Support Specialist Certification in good standing. Must become certified within one year of employment. BENEFITS: 2-3 weeks paid vacation per year. 12 paid sick days per year. 2 paid personal days per year. 1 paid mental health day per year. 9 paid holidays per year. 3 paid training days per year. Bereavement Leave. Medical, dental, and vision insurance. Paid life insurance policy. Medical and dependent care flexible spending accounts. Aflac. Employee Assistance Program. 3% matching 401k retirement plan within 90 days of employment. Flexible schedule. remote work

A biotech company in Massachusetts has a great Remote contract opportunity awaiting a new Clinical Systems Specialist. In this role, the Clinical Systems Specialist will be responsible for supporting the lifecycle management of clinical systems for Global Development Operations. ***To be considered for this opportunity, the qualified professional must be able to work on a W2 basis. *** Responsibilities: Work on planning, design, configuration, and deployment of new clinical systems and enhancements to existing applications Coordinate and participate in analyzing system requirements, defining user acceptance scenarios, and user acceptance testing and system enhancements, as necessary Partner with IT, Quality Systems, and Global Development Operations stakeholders on all clinical system bug fixes and upgrades Build out Dashboard and Power BI reports, as needed Collaborate with Clinical Operations and Clinical Vendor Management in managing the systems vendor relationship on a day-to-day basis to ensure optimum system performance and to address/escalate issues, as appropriate Develop Standard Operating Procedures (SOPs) and guidelines related to the management and use of clinical systems Provide training on different clinical systems, as necessary Support the administration activities of clinical systems (e.g., User Management) Partner with internal teams to analyze clinical systems and vendor performance to ensure compliance with contracted services Support end users as an internal clinical systems subject matter expert Perform other duties, as needed Qualifications: 2+ years of Clinical Systems experience (eCOA, eDiary, eConsent, CTMS, IRT, eTMF, etc.) Bachelor's Degree or equivalent Solid understanding of Clinical Trial Operations & Regulations (Good Clinical Practice, 21 CFR Part 11) Experience in developing User Acceptance Testing scenarios for computer systems Experience or good knowledge with Databases and Reports Microsoft Office proficient (Excel, Outlook, PowerPoint, SharePoint, Word, Visio, etc.) Solid problem-solving and time management skills Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree in a Scientific and/or Technical-related field

Job DescriptionWe are seeking a Software Trainer to lead client training sessions and ensure successful system adoption. This client-facing role is responsible for conducting training on software implementation, system administration, and configuration, helping clients achieve a seamless transition to our software platform. The ideal candidate will have strong communication skills, experience in training users on software applications, and a customer-focused approach. Key Responsibilities: Training & Client Engagement: Conduct comprehensive training sessions on software functionality, system setup, configuration, and administration. Guide clients through the implementation process, ensuring they are fully prepared for the go-live date. Develop and maintain training materials, including user guides, knowledge base articles, and help sheets. Schedule and facilitate training sessions, meetings, and implementation activities in advance with clients. Provide ongoing support and coaching to clients post-implementation, ensuring they can effectively use the system. Act as the primary point of contact for client training-related inquiries. Implementation & Process Support: Collaborate with implementation and technical teams to ensure training aligns with client needs and system setup. Assist in gathering business requirements and configuring the system to meet client objectives. Track and report on training progress, milestones, and client feedback. Contribute to product development and testing efforts by providing insights from training sessions. Technical Support & Documentation: Provide Tier 1 support, troubleshooting client issues and escalating complex problems to Tier 2 or Tier 3 as needed. Maintain an issue tracking system, ensuring all reported problems are documented and resolved within SLAs. Assist in the continuous improvement of software training methodologies. Work closely with cross-functional teams, including product, support, and implementation teams, to enhance the training experience. Collaboration & Reporting: Participate in weekly client and internal team meetings, providing updates on training progress and system adoption. Track key training metrics, such as engagement levels and issue resolution rates. Maintain compliance with company policies, client contracts, and industry regulations. Qualifications & Skills: 2+ years of experience in software training, client onboarding, or implementation support. Strong verbal and written communication skills with the ability to convey technical concepts to non-technical users. Ability to manage multiple training projects simultaneously. Experience with learning management systems (LMS), CRM, and helpdesk ticketing tools is a plus. Basic SQL knowledge or experience with system integrations is an advantage. Strong problem-solving skills and ability to adapt to client needs. Ability to travel occasionally, if required. This is a remote position.

Job DescriptionSalary: $30-$40 per hour About Us MSB School Services is an educational consulting firm that works directly with the Special Education community. We help our clients maximize their reimbursements from the Medicaid to Schools program, providing much-needed funding back to the school districts that we serve. We are able to accomplish this by always looking to Our Purpose: to collaboratively pursue excellence in Medicaid with school districts in a way that builds compliance, accuracy, and maximization and yields client loyalty. We focus exclusively on meeting the needs of school districts, implementing new technologies and processes with a commitment to excellence in quality and compliance in order to fulfill our purpose. We pride ourselves on going above and beyond the call of duty, not just existing as another billing vendor. MSB is not a one-size-fits-all company; we are versatile and fully customizable to fit each individual districts needs. Rather than providing districts with only a single person as a resource, our entire company is available as a support system, with each and every member dedicated to our purpose and our guiding principles. We center ourselves on building lasting and meaningful relationships that create a family dynamic for both our clients and our employees. Rooted in community, trust, and transparency, MSB is held to the highest standard to empower and lead our clients and ourselves in a way that is always driven by one singular purpose - to simplify districts' Medicaid experience so they can impact students! Our Guiding Principles At MSB, we have a greater sense of direction to help us achieve Our Purpose thanks to our Guiding Principles. Our Guiding Principles outline how a member of the MSB Family should engage with our clients and each other. At the end of the day, our Guiding Principles define the type of person we want to work with and ultimately who we aspire to be. We recommend visiting our Guiding Principles page at ********************************************** to learn more. Overcome Fear Choose a Positive Attitude Aspire to Lead Communicate with Integrity Learn with Humility Delight Clients Celebrate Innovation Readily Adapts Promote Teamwork Establish Trust Pursue Profit Purpose The primary objective of a seasonal software trainer is to facilitate training sessions on MSBs documentation software program to school district staff, based upon the predetermined expectations set by the school district administrators. Seasonal trainers are to ensure school staff meet the baseline requirements of understanding the functionality of the software and how to finalize their documentation on a weekly basis, while showing professionalism. Other Common Job Titles: Software Trainer Work Location: Remote Work Hours/Status: Hourly Travel Requirements: 90%-100% of the time Monday - Friday; Including some travel opportunities to or from a location on a Sunday night or Saturday morning. Travel up to 5,000+ miles is possible, but exact mileage is not guaranteed. Training primarily takes place in Texas, with potential travel to New Hampshire. Season date range: July - August; With the possibility of an extension through September HR/Employee Benefits: $40/hour for scheduled training sessions $13/hour for non-training hours (including preparation, meetings, and administrative tasks) Mileage reimbursement for work-related travel Hotel accommodations covered for overnight stays, if required Meal expenses covered while traveling Flexible scheduling available Potential opportunity for a full-time position after the season concludes Your Impact & Duties: Be certified in our training methods and consultation by the end of the training period (one week if training at 20 hours/week, or two weeks if training at 40 hours/week) Understand our proprietary tool (X Logs) at an administrative level Learn presentation and facilitate entire training/workshop Directly interact with MSB training staff and the Technology Product Manager Provides insight to the Technology Product Manager on high-level situations from other team members. Defusing high-stress situations by listening to users and providing speedy, effective resolutions Acting as the voice of the company on the front lines and providing excellent customer service Maintain a healthy and respectful work environment Meet expectations and goals determined by the Technology Product Manager Ensure processes are maintained and followed as set by the Technology Product Manager Clear communication with Technology Product Manager, other Seasonal Software Trainers, and Program Specialists. What Were Looking For Self-motivated to solve problems rather than waiting for an answer Ability to multitask in a fast-paced environment while maintaining a high level of attention to detail Ability to perform comfortably in front of large groups of people Ability to communicate clearly and effectively Ability to collaborate in a team environment Motivated to help and empathize with end-users Above-average knowledge and experience with current technology and devices Exceptional interpersonal, written, and verbal communication skills Honest and Hardworking Interested in joining our team? We are interested in learning more about you. Apply now! MSB School Services is an Equal Opportunity Employer committed to providing a diverse environment. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. If you require reasonable accommodation during the application process, please contact us at **********************. remote work

Job Description Skills: Epic Beaker Principal Trainer Certification with Curriculum Build preferred Education: High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred