Support Specialist demographics and statistics in the US
Support specialist demographics research summary. Zippia estimates support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about support specialists after extensive research and analysis:
- There are over 346,729 support specialists currently employed in the United States.
- 61.6% of all support specialists are women, while 38.4% are men.
- The average support specialist age is 42 years old.
- The most common ethnicity of support specialists is White (56.4%), followed by Hispanic or Latino (15.9%), Black or African American (11.5%) and Asian (10.4%).
- Support specialists are most in-demand in New York, NY.
- New York, NY pays an annual average wage of $53,773, the highest in the US.
- In 2022, women support specialists earned 96% of what men earned.
- New Mexico is the best state for support specialists to live.
- Support specialists are 45% more likely to work at private companies in comparison to public companies.
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Support Specialist demographics by:
Support Specialist gender statistics
61.6% of support specialists are women and 38.4% of support specialists are men.
- Female, 61.6%
- Male, 38.4%
Support Specialist gender ratio
| Gender | Percentages |
|---|---|
| Female | 61.6% |
| Male | 38.4% |
Support Specialist gender pay gap
Women earn 96¢ for every $1 earned by men
Male Income
$42,631
Female Income
$41,119
Support Specialist gender ratio over time
This data breaks down the percentage of men and women in support specialist positions over time. Currently, 61.6% of support specialists are female.
Support Specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 32.41% | 67.59% |
| 2011 | 33.48% | 66.52% |
| 2012 | 35.11% | 64.89% |
| 2013 | 35.72% | 64.28% |
| 2014 | 36.18% | 63.82% |
| 2015 | 38.34% | 61.66% |
| 2016 | 38.51% | 61.49% |
| 2017 | 38.39% | 61.61% |
| 2018 | 39.31% | 60.69% |
| 2019 | 37.67% | 62.33% |
| 2020 | 38.30% | 61.70% |
| 2021 | 38.36% | 61.64% |
Support Specialist related jobs gender ratio
We compared support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job Title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Support Specialist | 38% | 62% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Support Specialist demographics by race
The most common ethnicity among support specialists is White, which makes up 56.4% of all support specialists. Comparatively, 15.9% of support specialists are Hispanic or Latino and 11.5% of support specialists are Black or African American.
- White, 56.4%
- Hispanic or Latino, 15.9%
- Black or African American, 11.5%
- Asian, 10.4%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Support Specialist Race
| Support Specialist Race | Percentages |
|---|---|
| White | 56.4% |
| Hispanic or Latino | 15.9% |
| Black or African American | 11.5% |
| Asian | 10.4% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Support Specialist race and ethnicity over time
See how support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
- White
- Asian
- Hispanic or Latino
- Black or African American
Support Specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 65.02% | 11.98% | 6.95% | 12.95% |
| 2011 | 65.72% | 12.07% | 7.10% | 12.45% |
| 2012 | 64.46% | 12.31% | 7.35% | 13.09% |
| 2013 | 63.39% | 11.55% | 8.15% | 13.47% |
| 2014 | 63.10% | 11.76% | 7.80% | 14.18% |
| 2015 | 63.01% | 11.22% | 8.98% | 14.06% |
| 2016 | 62.80% | 11.19% | 8.96% | 13.96% |
| 2017 | 62.01% | 10.85% | 9.41% | 14.36% |
| 2018 | 62.13% | 10.81% | 9.50% | 14.09% |
| 2019 | 60.32% | 10.73% | 10.20% | 15.22% |
| 2020 | 58.28% | 11.30% | 9.98% | 15.38% |
| 2021 | 56.42% | 11.54% | 10.36% | 15.92% |
Support Specialist wage gap by race
According to our data, asian support specialists have the highest average salary compared to other ethnicities. Black or african american support specialists have the lowest average salary at $40,154.
| Ethnicity | Salary |
|---|---|
| Unknown | $41,029 |
| White | $42,091 |
| Black or African American | $40,154 |
| Asian | $49,251 |
| Hispanic or Latino | $41,230 |
Average support specialist age
See how the average age of support specialists varies based on ethnicity and gender.
Male
Female
Support Specialist age by race and gender
| Race | Male Age | Female Age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Support Specialist age breakdown
The average age of support specialists is 40+ years years old, representing 56% of the support specialist population.
Support Specialist age breakdown
| Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Support Specialist educational attainment
The most common degree for support specialists is bachelor's degree, with 52% of support specialists earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 11%.
- Bachelor's, 52%
- Associate, 22%
- High School Diploma, 11%
- Master's, 7%
- Other Degrees, 8%
Support Specialists by degree level
| Support Specialist Degree | Percentages |
|---|---|
| Bachelor's | 52% |
| Associate | 22% |
| High School Diploma | 11% |
| Master's | 7% |
| Other Degrees | 8% |
Support Specialist Jobs You Might Like
Support Specialist wage gap by degree level
According to the data, support specialists with a Master's degree earn more than those without, at $53,336 annually. With a Doctorate degree, support specialists earn a median annual income of $49,845 compared to $43,484 for support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $53,336 |
| High School Diploma or Less | $37,028 |
| Bachelor's Degree | $43,484 |
| Doctorate Degree | $49,845 |
| Some College/ Associate Degree | $38,213 |
Support Specialist employment statistics
Most support specialists work for a private in the health care industry.
Company size where support specialists work
Below, you can see the size of companies where support specialists work.
Support Specialist jobs by employer size
| Company Size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 19% |
| > 10,000 employees | 39% |
Support Specialist jobs by company type
Employees with the support specialist job title have their preferences when it comes to working for a company. For instance, most support specialists prefer to work at private companies over public companies.
Support Specialist jobs by sector
| Company Type | Percentages |
|---|---|
| Education | 7% |
| Public | 38% |
| Private | 45% |
| Government | 10% |
Support Specialist jobs by industry
The most common industries for support specialists are health care, professional and finance.
Support Specialist industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 17% |
| Health Care | 15% |
| Professional | 12% |
| Finance | 9% |
| Technology | 9% |
| Government | 7% |
| Non Profits | 5% |
| Education | 5% |
| Media | 3% |
| Telecommunication | 3% |
| Retail | 3% |
| Transportation | 2% |
| Manufacturing | 2% |
| Hospitality | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Start-up | 1% |
| Real Estate | 1% |
Support Specialist turnover and employment statistics
Support Specialist unemployment rate over time
The unemployment rate for support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
- Unemployment rate
Support Specialist unemployment rate by year
| Year | Support Specialist Unemployment Rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average support specialist tenure
The average support specialist stays at their job for 1-2 years, based on the 46,258 support specialists resumes in Zippia's database.
Support Specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 26% |
| 1-2 years | 34% |
| 3-4 years | 13% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 6% |
Support Specialist LGBT ratio compared to similar jobs
Review the percent of support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job Title | LGBT | Job Openings |
|---|---|---|
| Systems Planner | 7.31% | 72,450 |
| Lead Integrator | 8.42% | 13,850 |
| Obiee Developer | 8.46% | 83,141 |
| Network Security Architect | 8.59% | 141,768 |
| Associate Technician Network | 9.03% | 57,999 |
| Senior Test Manager | 10.54% | 20,935 |
| Support Specialist | 10.88% | - |
Similar support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job Openings |
|---|---|---|
| Systems Planner | 7.31% | 72,450 |
| Lead Integrator | 8.42% | 13,850 |
| Obiee Developer | 8.46% | 83,141 |
| Network Security Architect | 8.59% | 141,768 |
| Associate Technician Network | 9.03% | 57,999 |
| Senior Test Manager | 10.54% | 20,935 |
Foreign languages spoken by support specialists
The most common foreign language among support specialists is Spanish at 68.3%. The second-most popular foreign language spoken is French at 8.2% and German is the third-most popular at 3.4%.
- Spanish, 68.3%
- French, 8.2%
- German, 3.4%
- Portuguese, 2.6%
- Chinese, 2.2%
- Other, 15.3%
Support Specialist languages spoken
| Foreign Language | Percentages |
|---|---|
| Spanish | 68.3% |
| French | 8.2% |
| German | 3.4% |
| Portuguese | 2.6% |
| Chinese | 2.2% |
| Other | 15.3% |