Support Specialist Jobs in Champlin, MN

Why you will enjoy working with Diamond: Competitive pay Great health benefits include Health, Dental and Vision Insurance, HSA and FSA options, a 401(k) Retirement Savings Plan, a 529 CollegeSavings Plan, and Colonial Life Benefits Employer contributions to an HSA A close-knit team environment Quarterly staff lunches and annual holiday events Paid time off and holidays to promote a work-life balance A clean and safe working manufacturing environment Casual dress code, free company shirts Paid meal and rest breaks Referral bonuses Job Summary: The Technical Support Specialist will provide technical support, advice, and assistance to employees with technical, hardware, and software system problems. This position will act as a representative for internal IT needs and assist the external managed services provider with IT support as needed. This position is fully onsite. Essential Duties and Responsibilities: Provide day-to-day support for office staff, including assistance with Microsoft Office Products, video conferencing and Office 2019 products. Troubleshoot and resolve issues with company cell phones, Mitel VOIP phones, and office peripherals. Install, configure, and set up new equipment, including phones, printers, computers, docking stations, and other office hardware. Perform upgrades and decommission old hardware as needed. Assist machine operators, technicians, and maintenance teams to troubleshoot and resolve computer and controller issues on the production floor. Manage user accounts, groups, and other Active Directory tasks to ensure smooth user access and permissions. Provide support as needed to our managed service provider, acting as the primary liaison for IT-related needs. Assist with inventory and maintenance of IT supplies and equipment, ensuring efficient use of hardware and software across the organization. Miscellaneous tasks like assembling workstations, installing small TV's / monitors, installing monitor stands etc. Maintain a high level of confidentiality with sensitive information and ensure secure handling of company data and operations. rain users on effective use of hardware and software, providing clear instructions and ongoing support to maximize productivity. Other Duties as assigned. Requirements Minimum of three years of experience in a related IT support or technician role Solid understanding of basic computer hardware and peripheral components Proficient with Windows desktop operating systems (XP, 7, 8, 10, and 11) and Mac OS and cloud based communication tools (Zoom, Teams); some experience with Linux environments is preferred. Familiarity with Ethernet-connected surveillance camera systems is a plus Extensive application support experience. Advanced knowledge of process improvement, software maintenance, software testing, network design and implementation, software performance tuning, network performance tuning, and database performance tuning a plus but not required. Strong time management and organizational skills; ability to prioritize and follow through on multiple tasks. Strong problem-solving skills, with the ability to anticipate, analyze, diagnose, and resolve technical issues effectively. Strong interpersonal and communication skills, with the ability to build rapport and work well with users at all levels of technical ability. Ability to utilize logical, systematic and orderly procedures to meet objectives. The ability to effectively follow-up and follow-through with tasks. Confident in presenting technical information clearly to both technical and non-technical audiences. Fast learner with the ability to absorb and retain new information quickly; high attention to detail. Salary Description $ 25-$29

Job Description IT Support Analyst Vadnais Heights, MN What is IP Corporation: At IP Corporation, we empower you to make a difference, learn new skills, and achieve your goals. We’re committed to providing rewarding career opportunities, and we’re always looking for talented individuals to join our team. IP Corporation has been a supplier to the composites industry for over four decades. With our four subsidiaries (Interplastic, North American Composites, Molding Products and HK Research), we are uniquely positioned to meet the needs of our diverse customers. More than ever, our commitment to becoming the finest supplier and distributor of resins, gel coats and composite materials in our industry still stands. What you’ll do at IP Corporation as an IT Support Analyst: The IT Support Analyst is responsible for providing Level 2 support for end-users, ensuring efficient and timely resolution of IT issues related to the company’s software systems. This role involves diagnosing technical problems, assisting with software troubleshooting, and escalating unresolved issues to higher-level support when necessary. Additionally, the IT Support Analyst will gather, document, and manage user requests, ensuring accurate tracking and follow-up. What you can expect to do in this role an IT Support Analyst: Provide Level 2 support for IT-related incidents and service requests related to enterprise applications and desktop software. Troubleshoot and resolve complex software issues that have been escalated from Level 1 support. Accurately document user requests, issues, troubleshooting steps, and resolutions in the IT service management system. Escalate unresolved software issues to appropriate Level 3 support or vendor support as needed, ensuring all necessary information is clearly documented. Work closely with end-users to provide guidance on system usage and best practices to enhance productivity. Assist with the installation, configuration, and maintenance of software applications. Participate in testing and validation of system updates, patches, and new implementations to ensure minimal disruption to business operations. Collaborate with IT teams to identify recurring software issues and recommend improvements to IT support processes. Support IT security initiatives by following company policies and procedures related to access management, system updates, and data protection. Train and mentor Level 1 support personnel, providing guidance and knowledge-sharing on software troubleshooting and service delivery best practices. What we are looking for in an IT Support Analyst: Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience may be considered. 2+ years of experience in IT support, help desk, or technical support roles. Familiarity with IT service management (ITSM) tools and ticketing systems. Excellent problem-solving skills and ability to work under pressure to resolve IT issues efficiently. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively in a team environment. IT certifications such as ITIL Foundation, Microsoft certifications, or software-specific certifications are a plus. Why IP Corporation? Positive, challenging and supportive work environment. Competitive benefits, including dental, vision, generous PTO, 401(k)with company match and more. Freedom to innovate and make a difference in a vibrant, values-driven company that cares about its people. IP Corporation is an equal opportunity employer and encourages diversity in the workplace. If you are an experienced customer service professional with a strong background in manufacturing, we encourage you to apply and join our team! The annual salary range below is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $80,000.00—$90,000.00 USD

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************

Job Title: Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for Service Desk specialists in Minneapolis MN. Qualifications Mandatory Skills: Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. · Three years previous IT Service Desk performing at a proficient level of experience in an IT Service Desk environment. · Strong active listening skills · Strong customer focus and very personable · Proven troubleshooting and deduction skills to assist and resolve customer application, navigation and technical issues. · Ability to recognize and adapt communications with the customers to a level the customer understands. · Strong communication skills both written and verbal - able to fully document all ticket documentation at the time of the call. Impact/Outcome: · Many of our customers who will go through these changes provide critical services. It is imperative that we resolve issues in a timely manner, and with a high level of patience to insure a positive customer experience. · Provide the appropriate technical skillsets to resolve and help customers to adapt to the new technologies. · Demonstrate a high level of customer focused skills to insure a positive experience for all customers. Additional Information In person interview is required for this position.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

KEY RESPONSIBILITIES: Analyze, design, and implement business processes within the Epicor ERP system to improve efficiency and data integrity across manufacturing, inventory, supply chain, and finance functions. Assist in the configuration, maintenance, and support of Epicor ERP modules, including but not limited to Manufacturing, Inventory Management, Supply Chain, Finance, Order Entry, Customer Service, Warranty, Sales etc. Assignments will be made on experience and business needs. Assist in the development, customization, and maintenance of BAQs, SSRS reports, dashboards, BPMs, and data directives to enhance data visibility and system capabilities. Facilitate integration and data workflows between Epicor and other business systems. Provide training and documentation to end-users on Epicor functionality, new processes, and best practices. Troubleshoot, resolve, and document technical and functional issues related to Epicor ERP, collaborating with IT and business teams as needed. Participate in project teams for the rollout of new Epicor modules or upgrades, ensuring successful adoption and minimal business disruption. Stay current with Epicor updates and industry best practices, recommending improvements to maximize operational efficiencies. Other duties as assigned by management. QUALIFICATIONS: Bachelor's degree in information technology discipline or related field. 5+ years of relevant experience may be considered to satisfy educational requirements. Minimum 3-5 years of hands-on experience with Epicor, Kinetic preferred. Detailed understanding of business operations and accounting principles within an ERP manufacturing environment. Successful project participation in major ERP upgrades or implementations. Effective writing, communication skills and demonstrated success in various project methodologies. Detail-oriented, critical thinker with excellent problem-solving and analytical abilities. PHYSICAL DEMANDS/WORKING CONDITIONS: Standard office environment Travel to corporate manufacturing facilities as needed. This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.

Are you ready to be the go-to person for our valued customers and play a vital role in preserving long-lasting relationships? Join us as a Client Support Specialist (CSS) and make a significant impact on our organization. As the CSS, you will be the key point of contact for our Branch Sales Manager, Sales Representatives, and customers, ensuring their needs are met and concerns are addressed promptly. Your exceptional communication skills and ability to thrive under pressure will shine as you coordinate resolutions and uphold contract obligations. Join our dynamic team and take your customer support skills to the next level. Essential Duties and Responsibilities: All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other duties as assigned": Develop account relationships in support of the primary sales representative. Coordinate inter-territory installations with an assigned list of accounts. Coordinate customer equipment moves. Utilize CRM tools to look-up, enter and manage critical account information into the database, including EDA competitive information and account/territory alignments. Provide support to sales reps on the order process: utilizing the quoting tool for copier and print orders, prepping documents, credit applications, delivery status, etc. Schedule resources for client visits: demo room; conference room set up; specialists. Work with other departments to oversee large installations for the team. Assist with the RFP process. Using a closed-loop process, respond to miscellaneous customer issues: billing issues; supply orders; service escalation. Proactive customer interaction: surveys; marketing plans/open houses. Sales Manager Support: attend team meetings; assist with promotions; list manage focus and priority accounts; competitive watch/information etc. Typing & preparing of sales proposals, account reviews, and print management assessments. Submits dealer paperwork and data entry points, for various manufacturer programs. Monitor brochure levels. Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written. Qualifications/Requirements: Minimum of two days in office. Teamwork - Ability to work well with others on the team and earn trust through consistent follow through on commitments and tasks. Ability to work well under pressure to meet deadlines. Integrity - Foster's openness and trust through personal behavior; trustworthy with confidential data. Accountability / Ownership - Is self-directed, takes personal responsibility and is willing to be held accountable. Collaboration - Works effectively across organizational boundaries. Commitment/Perseverance - Maintains the ability to "stay the course" even in the presence of adversity and opposition. Product Knowledge - Demonstrates sufficient technical acumen to be credible in conversation with clients. Client Relationship Management - Develops relationships and trust with Loffler clients; capable of face-to-face interaction and leading a meeting agenda; proficient communication and writing skills. Business Acumen - Use account information systems (CRM tools) and understand the importance of data mining and its relationship to strategic account management. Ability to use the web and resources to profile major accounts. Organizational Skills - Attention to detail; Multi-tasking; Closed-loop communication; organized work area. Adhere to business hours from 8:00 AM to 5:00 PM. Utilize Loffler's CRM tool. Proficient with Microsoft suite (Excel; PowerPoint; Word; Outlook). Excel requires the knowledge of pivot tables and v-look ups. Participate in and be a contributing member of the sales team and uphold the company mission statement. Follow departmental procedures. Ability to work with minimal supervision. Plans and schedules work activities to complete assignments in their order of priority and make the most effective use of time. Contributes to a favorable working climate through a friendly manner and cooperative attitude in dealings with other employees. Education/Experience: Bachelor's degree (B. A. ) from four-year college or university is preferred but not required. Experience and a proven track record in this industry is preferred but not required. Successful track record and work experience. Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually minimal. For information on the physical demands of this job, see Human Resources. The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off. Why Work for Us? Top Workplace Career Advancement Employer Paid Life Insurance and Disability Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave Benefits Package including FSA, Medical, Dental, and Vision 401K with Employer Match Tuition Reimbursement Loffler Core Values What Defines our Culture. Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player. Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right. Innovation: Be a Visionary. Welcome New Ideas. Work Smarter. Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job. Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert. Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable. Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.

Niron Magnetics is commercializing the first new magnetic material in 40 years with the world's first advanced manufacturing process for the mass production of permanent magnets powered by its breakthrough material formulation. The company's proprietary magnet technology based on Iron Nitride enables magnets that are inherently high magnetization, free of rare earths and other critical materials, and solve supply chain reliability challenges, will drive innovation in various industries. Headquartered in Minneapolis, MN, Niron Magnetics is comprised of a team of professionals with a desire to make a positive impact on the global community. We were named one of “America's Top GreenTech Companies” for 2024 and 2025 by TIME Magazine and the “Innovation of the Year” at the 2025 mHUB Fourth Revolution Awards. Our team is made up of people who think big, dare to innovate, and strive to impact the planet through technological innovation for our customers. Ready to work alongside amazing people, solve complex problems, and leave a legacy? Join our team. What you'll do The New Product Introduction, NPI, Production Support Technician will support daily operations in our lab and production environment. This position plays a critical part in managing the flow of products through the system, staging production runs, maintaining accurate records, and driving efficient execution of the daily production schedule. The ideal candidate has strong proficiency in Excel, excellent organizational skills, and a proactive mindset. Build, manage, and update Excel-based databases to track products, materials, and production metrics. Monitor and track product status through the system from start to finish. Stage materials and tools for daily production runs in collaboration with lab and commercial team staff. Maintain and communicate the daily production schedule; coordinate with cross-functional teams to ensure timelines are met. Perform routine lab support tasks such as labeling, data entry, inventory logging, and sample handling. Identify and communicate process bottlenecks or delays in production flow. Assist with basic troubleshooting and process improvement initiatives related to lab support activities. Maintain clean, organized, and compliant lab and staging areas. Other activities to help the team succeed. What we're looking for High school diploma or equivalent; associate or bachelor's degree in a science, operations, or technical field is a plus. 1+ years of experience in a lab, production, or manufacturing support role. Proficiency in Microsoft Excel, including data entry, formatting, and basic formulas. Strong attention to detail and organizational skills. Ability to manage multiple priorities and follow through on tasks with minimal supervision. Excellent communication skills and a team-oriented attitude. Familiarity with quality engineering principles and protocols is desired but not required. Our pay and benefits Salary: $50,000 -$70,000 annually, depending on education, experience and skills Equity position in Niron via stock option grant Comprehensive medical, dental, and vision insurance Mental healthcare 401k plan with company match Paid vacation, sick time, and holidays Experience in a fun, high-performing, manufacturing environment

Full-time Description First State Bank and Trust seeks motivated individuals to help our clients and community achieve more. It's a formula that has worked for over 100 years serving the St Croix Valley community. As guides, we work alongside our clients every step of the way, helping them achieve more because we believe achievement is more than a transaction; it's a journey. And this is the same philosophy that extends to our team. By building a culture of care and commitment, we do more to help our employees achieve more. Focusing on development and career growth, we look to guide our employees on their career journey by providing resources to build and strengthen skills and actively give back and support our community through volunteer outreach and engagement. We look forward to welcoming you to our team, so we can achieve more together. Join the First State Bank and Trust team! The Information Technology Support Specialist is responsible for providing technical support to employees and ensuring adherence to regulatory compliance and FSBT policies related to information security, maintaining the organization's data, and telecommunication networks. All business units depend on this position to provide accurate information on a timely basis and troubleshoot the users' problems when they occur. Technical problems need to be resolved expeditiously. Problems may require investigation so that alternative courses of action are considered. Some of the more difficult aspects of this position include: Remaining technically current Working with users to diagnose the specific nature of their problems Resolving technical problems Handling concurrent projects/activities Allocating resources to meet job demands There is contact via email, phone and in person with employees from First State Bank and Trust, and Valley Agencies. SUMMARY OF DUTIES Information Technology User Support Services Identify, trouble-shoot, and resolve information technology user support related issues. Remain accessible to business units. Address user questions accurately and as quickly as possible with the scope of stated priorities. Effectively research system problems identified by users or provided through system flags and resolve the system problems by selecting the best of alternative courses of action. Proactively develop procedures/methods, etc. to help prevent any problems from reoccurring. Maintain a database of user/network/software problems and their resolutions. Consistently develop and maintain documentation of support calls. Demonstrate effective methods of prioritization of requests for assistance. Accurately setup and maintain users' appropriate levels of security. Ensure all end users can login to the Network. Orient new users to their hardware, software, and telecommunications products. Train users with the knowledge they need to access and use the network at a basic level. Assist end users with blocking and accepting emails with security issues. Information Technology Desktop Support Services Install, Configure, and service the desktop computer hardware and software, printing hardware and support, and telecommunications hardware and Quickly and accurately install end users' desktop computer, printer, and telecommunications hardware and software. Update and maintain desktop computer operating systems and applications for all UFS business units. Effectively manage system software updates and patches for security protection, etc. Provide all internal and remote support for desktop computers, laptop computers, tablets, printers, and telecommunications equipment for all UFS business units. Maintain and monitor all aspects of desktop systems and their network connectivity health. Prevent foreseeable desktop downtimes/service interruptions. Protect the copyright of all software, and licenses, from infringement. Monitor desktops for unapproved software. If identified, record and remove from the desktop. Troubleshoot and repair all desktop hardware and software issues. Using the Endpoint Detection and Response system monitor the security of the Desktop systems for malware, viruses, spyware, and unusual system activity. Provide support to management responsible for business continuity planning and vendor management. Assist with Network Administration Assist the Network Engineer in managing network equipment and systems. Assist in network hardware upgrades Assist in installing and upgrading all application servers' operating systems. Work with Network Engineer to document all network hardware Assist in identifying and addressing all LAN/WAN equipment problems quickly and effectively. Assist with installing and upgrading all application servers' operating systems. Help prevent foreseeable system downtimes/service interruptions When the system does go down, backup the Network Engineer in making the system available again to all end users as soon as possible. Recommend system, application, and security enhancements and changes to improve performance. Assist with system security as needed. Requirements Education Requires a 2-year technical degree or certificate in an IT or technical field. Previous computer network installation and maintenance experience is a plus. Minimum Qualifications Work experience must include extensive exposure to and the ability to practically apply knowledge in: the management of both cloud and on-premise information systems including computer applications, and software and hardware systems. Ability to communicate effectively, manage time carefully, work effectively under pressure and time deadlines, analyze problems (not just symptoms) propose reasonable and complete solutions, make logical decisions, carry out decisions made, and follow up with feedback where appropriate. Proven ability to troubleshoot problems and look for solutions. Knowledge of networking services and common networking protocols. Certifications/Licences is a plus: One year of experience supporting systems integral to effective network performance - including PCs, printers/multifunction devices, telephones, and providing network administration and support. Previous computer network installation and maintenance experience is a plus. Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA A+ certification or Network+ Benefits: 401(k) matching Profit Sharing Dental Insurance Vision Insurance Disability Insurance Employee assistance program Flexible spending account Health Insurance Health savings account Life Insurance Paid holidays Paid time off First State Bank and Trust and Valley Agencies is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and allowed to perform to their fullest potential. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Drug-Free Workplace. Salary Description $46,000 - $53,000 annually

St. Cloud, MN, USA $65,000 - $80,000 annually On-Site New Flyer is North America's heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. POSITION SUMMARY: We are seeking a Vehicle Application Specialist to manage and coordinate engineering projects for both production contracts and sales opportunities. This key role requires acting as the primary technical liaison, ensuring clear and effective communication between customers and our internal engineering teams. You will focus on innovation, teamwork, and integrity while providing strategic support for custom bus configurations and contract management. WHY JOIN US: Be a part of a team leading the world's electrification of mass mobility Competitive wages and comprehensive benefit package with immediate benefit eligibility Paid holidays and vacation 401K with generous company match Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members On-the-job training in a continuous learning environment Career advancement opportunities within our family of companies WHAT YOU WILL DO: Primary Technical Liaison: Serve as the key point of contact between customers, external stakeholders, and internal engineering teams, ensuring smooth communication and alignment between all parties. Bid & Proposal Support: Actively contribute to the bid process by supporting the preparation of proposals, responding to change requests, and conducting configuration audits to ensure technical feasibility and alignment with client requirements. Technical Configuration Management: Lead the definition and communication of technical configuration requirements to customers, ensuring that all design specifications are met and adhered to throughout the pre-bid phase. Risk and Opportunity Evaluation: Conduct in-depth analysis of potential technical risks and opportunities, identifying mitigation strategies or leveraging solutions to address design, production, and project delivery challenges. Bills of Material (BoM) Management: Oversee the development and release of initial Bills of Materials (iBoMs), ensuring proper tracking, version control, and coordination of custom-built buses and coaches. Project Documentation & Task Allocation: Maintain comprehensive project documentation, ensuring all technical requirements, design specifications, and changes are tracked. Assign engineering tasks to the appropriate teams and ensure the successful delivery of contract-specific engineering work. Continuous Improvement Leadership: Drive initiatives for continuous process improvements within the engineering team and across departments, leveraging lean manufacturing principles, best practices, and cross-functional collaboration to streamline operations and enhance product quality. Mentorship & Engineering Change Orders (ECOs): Act as a mentor to junior engineers and new team members, providing guidance and expertise. Review engineering change orders (ECOs) for accuracy and completeness prior to release, ensuring technical integrity. Travel: Less than 25% travel based on project needs. Requirements WHAT YOU NEED TO BE SUCCESSFUL: Education: Post-secondary degree in Mechanical, Electrical, or related Engineering field. Strong technical background with a demonstrated inclination toward mechanical or electrical engineering is highly preferred. A combination of relevant education, skills, and experience may be considered. Experience: Proficiency in engineering design, project management, Bills of Materials (BoM), and familiarity with manufacturing environments. Proven ability to work on large-scale, complex engineering projects is a plus. Skills: Strong verbal and written communication skills with the ability to clearly articulate complex engineering concepts to both technical and non-technical audiences. Excellent critical thinking and attention to detail. Technical Proficiency: Familiarity with enterprise database software and engineering product lifecycle management systems. Knowledge of CAD software and Product Lifecycle Management (PLM) tools is an asset. Benefits OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at ***************** ***************** ***************** nfiparts.com, ************************* arbocsv.com, and carfaircomposites.com. New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer. Accommodations are available at all stages of the recruitment process, at the candidates' request .

Salary: $21-$25/hour Transform Lives Through Expert Behavioral Support BrightPath seeks experienced behavioral professionals to provide sophisticated support services in our intensive adult residential programs. Join a team dedicated to evidence-based behavioral intervention in a high-acuity setting. Impact You'll Make: Implement advanced behavioral support strategies for adults requiring 2:1 staffing Lead crisis prevention and intervention in intensive behavioral settings Support complex behavioral and mental health needs Drive positive outcomes through data-driven approaches Create lasting change in clients' lives Required Qualifications: Experience working with severe challenging behaviors Crisis intervention certification (CPI, MANDT, or equivalent) Comfort with physical interventions when necessary Strong documentation skills Valid driver's license and clean driving record Your Experience Should Include: Managing aggressive behaviors Implementing behavior support plans Crisis de-escalation Physical intervention techniques Data collection and analysis What Sets You Apart: Prior Level 4 residential experience Multiple crisis intervention certifications Experience with 2:1 staffing ratios Mental health background Documentation expertise What We Offer: Competitive hourly rates ($21-$25) Comprehensive benefits Structured advancement path Ongoing clinical training Professional development Note: This position requires managing severe challenging behaviors. Successful candidates must demonstrate experience with physical interventions and crisis response. BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.

Pat Rate: $20.87 or full-time weekends, $18.63 for all other shifts Are you interested in helping people with mental illness experience success? Would you like to support people in reaching goals and achieving optimal mental, physical, and emotional health? RADIAS Health is hiring full-time 30 - 40 hours per week Mental Health Support Specialists to join the Residential Support Services program. You'll be working in a home-like setting, supporting adults who have experienced significant barriers in living due to symptoms of mental illness and substance use disorders. Mental Health Support Specialist daily support-related responsibilities include spending time interacting with persons served to socialize and build rapport, assisting individuals in meeting daily needs and ensuring ongoing connections with other community supports. You will be a key part of a person's care team, helping to implement treatment. We have 14 locations within Anoka, Dakota, Ramsey, and Washington counties. Hours: Full-time: Evenings (Mon - Fri, Sun - Wed, Wed - Sat, or Mon/Tue/Thur/Fri 4:00 pm - 12:00 am) Full-time: Weekends (Sat & Sun 8:00 am - 11:00 pm or 9 am - 12 am) Full-time: Days (Mon - Fri 9:00 am - 5:00 pm) Full-time: Overnights (Wed - Sat 11:45 pm - 8:30 am), 35 hours per week Duties Provide courteous and respectful care to all clients. Spend the majority of each shift interacting with clients, developing relationships and building rapport with clients, and conducting tasks that are directly related to client care Monitor clients regularly as stipulated in each client's care plans. Responsible for knowledge and implementation of service and behavior plans. Remain current on client's plans and case notes completed by other staff. Encourage and monitor treatment plan compliance. Utilizes crisis assessment tools for suicidal and aggressive behavior. Identify individuals prone to having behavior emergencies and recommends additional programming appropriate for their needs. Help defuse and de-escalate any potential behavior emergencies. Assist residents with their room cleaning, personal hygiene and laundry. Assist clients in independent living skills; hygiene checks, housekeeping, budgeting, etc. Administer medications according to RSS policy and procedures under the supervision of the facility's nurse. Inform other staff and Lead Clinical Mental Health Counselor when quantity of client's medications running low. Order client medication, as needed. Update medication sheets when medication changes occur. Develop weekly menus and shopping list and does grocery shopping for the facility, encouraging participation by clients. Plan and coordinates recreational/social activities. Schedule client appointments, as needed. Plan holiday activities and special events. Provide input in staff meetings and treatment planning. Prepare meals, serve and clean up according to Health Department standards. Assist in training new staff. Responsible for providing staff coverage and ensuring the security of the facility and general supervision of residents. Responsible for securing coverage of any missed shifts, planned or unplanned. Participate in routine cleaning duties. Perform light house maintenance or request maintenance assistance as needed. Must be able to transport clients in the community. Produce and distribute incident reports within (8) hours of the relevant event, as needed. Essential Physical Functions: Type frequently Drive frequently Sit often Stand occasionally Walk frequently Climb up to 10 flights of stairs Lift 40 pounds or more Requirements High School Diploma Must have car, auto insurance, and valid driver's license Preferred 2,000 hours of experience working with individuals with Mental Illness 2,000 hours working in Corporate Adult Foster Care. Benefits 4 weeks accrued PTO first year of employment 12 paid holidays Medical, dental, vision, life insurance Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA) Tuition reimbursement and Student Loan Repayment Assistance Dependent Care Account (DCA) + employer contribution Reimbursement for professional licensure fees Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities 403b retirement plan with an employer percentage match Employer paid short-term and long-term disability insurance Bereavement and paid parental leave Employee Assistance Program (EAP) Wellness program to support employee overall health and well-being Variety of discounts through ADP LifeSmart Pet insurance Mileage reimbursement Casual dress code RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status. RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary. #LowP

Mental Health Support Specialist People Incorporated Mental Health Services is seeking Mental Health Support Specialist to give care & support to our clients at our Deaf, Blind, and/or Hard of Hearing Programs. This is a great opportunity for individuals who know basic to advanced level ASL to gain valuable experience. This is an entry-level position that is responsible for providing a supportive environment for our deaf, hard of hearing, and hearing clients. American Sign Language (ASL) is the primary mode of communication for those who are deaf or hard of hearing. This offers our residents a strong sense of community with other deaf adults and strengthens our support activities in a culturally affirmative environment. We provide an array of individualized services to our residents to help maintain independent living in a community setting. Schedule: Part-Time & Full-Time, mornings, evenings, overnights and weekends. Location: Deaf Supportive Living: 726 2nd Street NE, Minneapolis, MN 55413 Hiring Bonus: $1,000 hiring bonus for external candidates Hiring Range: $20.50 / Hourly *Shift differential of $1/ hour working between 3:00 PM and 11:00 PM *Shift differential of $1/ hour working between 11:00 PM and 7:00 AM People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. Main Job Duties: Must have physical presence onsite. Document interactions with clients into organization's Electronic Health Record (EHR) and if applicable, program-specific documentation/record-keeping system, while providing clear and concise communication with client, staff and other applicable parties. Effectively interact and exhibit behavior that is consistent with customer service and professional standards established by the organizational, division and program. Responsible for medication administration in accordance with organization and program policies and procedures. Using person-centered principles, actively engage with clients in their daily activities, and develop and maintain appropriate relationships that support the client in meeting their individual goals. Provide crisis intervention and de-escalation for clients experiencing mental health symptoms or other emotional responses while prioritizing client and program safety. Independent Living Skills, teaching and/or coaching, as it relates to the individual's goal and/or treatment plans. Full-time staff are part of an on-call rotation. Attend mandatory team meetings. Requirements Education and Experience GED or High School Diploma If working in a program that is governed primarily by Group Residential Housing (GRH) guidelines, must be enrolled in a program in the pursuit of a bachelor or Associate of Arts degree in a health or human services field; or Have one year of experience working within the target population served; or Experience as a certified peer specialist according to Minnesota Statute section 256B.0615; or Meets the requirements for unlicensed personnel under Minnesota Statute under sections 144A.43 to 144A.483. If applicable, prefer experience working with individuals with chemical dependency and have been free from substance abuse for one year. Certifications/Licenses Upon hire must earn certification in First Aid. Upon hire and prior to independently working with clients, must receive CPR training. Upon hire must earn certification in CPR as required by program and division guidelines. Upon hire must earn certification in Medication Administration and van certification, if applicable. Benefits: Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays 403(b) Retirement Savings Plan with a 3% employer-match Multiple health and dental insurance plan choices available Lifestyle Benefit - choice between company contribution to health savings account, student loan repayment assistance, or flex time Employer-paid Short & Long-Term Disability Insurance & Life Insurance Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IT Support Analyst Vadnais Heights, MN What is IP Corporation: At IP Corporation, we empower you to make a difference, learn new skills, and achieve your goals. We're committed to providing rewarding career opportunities, and we're always looking for talented individuals to join our team. IP Corporation has been a supplier to the composites industry for over four decades. With our four subsidiaries (Interplastic, North American Composites, Molding Products and HK Research), we are uniquely positioned to meet the needs of our diverse customers. More than ever, our commitment to becoming the finest supplier and distributor of resins, gel coats and composite materials in our industry still stands. What you'll do at IP Corporation as an IT Support Analyst: The IT Support Analyst is responsible for providing Level 2 support for end-users, ensuring efficient and timely resolution of IT issues related to the company's software systems. This role involves diagnosing technical problems, assisting with software troubleshooting, and escalating unresolved issues to higher-level support when necessary. Additionally, the IT Support Analyst will gather, document, and manage user requests, ensuring accurate tracking and follow-up. What you can expect to do in this role an IT Support Analyst: Provide Level 2 support for IT-related incidents and service requests related to enterprise applications and desktop software. Troubleshoot and resolve complex software issues that have been escalated from Level 1 support. Accurately document user requests, issues, troubleshooting steps, and resolutions in the IT service management system. Escalate unresolved software issues to appropriate Level 3 support or vendor support as needed, ensuring all necessary information is clearly documented. Work closely with end-users to provide guidance on system usage and best practices to enhance productivity. Assist with the installation, configuration, and maintenance of software applications. Participate in testing and validation of system updates, patches, and new implementations to ensure minimal disruption to business operations. Collaborate with IT teams to identify recurring software issues and recommend improvements to IT support processes. Support IT security initiatives by following company policies and procedures related to access management, system updates, and data protection. Train and mentor Level 1 support personnel, providing guidance and knowledge-sharing on software troubleshooting and service delivery best practices. What we are looking for in an IT Support Analyst: Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience may be considered. 2+ years of experience in IT support, help desk, or technical support roles. Familiarity with IT service management (ITSM) tools and ticketing systems. Excellent problem-solving skills and ability to work under pressure to resolve IT issues efficiently. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively in a team environment. IT certifications such as ITIL Foundation, Microsoft certifications, or software-specific certifications are a plus. Why IP Corporation? Positive, challenging and supportive work environment. Competitive benefits, including dental, vision, generous PTO, 401(k)with company match and more. Freedom to innovate and make a difference in a vibrant, values-driven company that cares about its people. IP Corporation is an equal opportunity employer and encourages diversity in the workplace. If you are an experienced customer service professional with a strong background in manufacturing, we encourage you to apply and join our team! The annual salary range below is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $80,000.00-$90,000.00 USD

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description: The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line. They are expected to gather information and utilize web and product spec materials to guide customers through a Client product. This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition. Tasks and Responsibilities: Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. Problem Solving - Diagnose and resolve technical hardware and software issues. Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation. Qualifications Basic Qualifications: High school diploma Minimal call center experience Minimum 2 year technical experience and/or technical degree Additional Qualifications: Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVAC experience Experience troubleshooting Internet Service Provider equipment Wireless Networking experience Additional Information All your information will be kept confidential according to EEO guidelines.

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pSince 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. /ppspan Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. /spanbr//p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pbuspan Position Details:/spanbr//u/b/pp Title: Help Desk Support/pp Duration: 6 month (may extend)/pp Location: Columbia Heights, MN/ppbr//ppbu Responsibilites:/u/b/pp• Perform diagnostics on PC hardware failures and resolve any problems with software applications/pp• Work closely with Helpdesk Support Technicians on support of our remote employees/pp• Assist in inventory of our hardware supplies/pp• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards/pp• Maintain service levels while minimizing end user downtime with prompt response and turnaround/ppbr//p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pb To apply:/b/ppb Please contact Monil Narayan at **************/b/p/div/section/div

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Behavioral Support Specialist | Adult Services (Level 4/Crisis Certified) Salary: $21-$25/hour Transform Lives Through Expert Behavioral Support BrightPath seeks experienced behavioral professionals to provide sophisticated support services in our intensive adult residential programs. Join a team dedicated to evidence-based behavioral intervention in a high-acuity setting. Impact You'll Make: Implement advanced behavioral support strategies for adults requiring 2:1 staffing Lead crisis prevention and intervention in intensive behavioral settings Support complex behavioral and mental health needs Drive positive outcomes through data-driven approaches Create lasting change in clients' lives Required Qualifications: Experience working with severe challenging behaviors Crisis intervention certification (CPI, MANDT, or equivalent) Comfort with physical interventions when necessary Strong documentation skills Valid driver's license and clean driving record Your Experience Should Include: Managing aggressive behaviors Implementing behavior support plans Crisis de-escalation Physical intervention techniques Data collection and analysis What Sets You Apart: Prior Level 4 residential experience Multiple crisis intervention certifications Experience with 2:1 staffing ratios Mental health background Documentation expertise What We Offer: Competitive hourly rates ($21-$25) Comprehensive benefits Structured advancement path Ongoing clinical training Professional development Note: This position requires managing severe challenging behaviors. Successful candidates must demonstrate experience with physical interventions and crisis response. BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities. Powered by JazzHR StxBl0g50h