Admin Support - Disaster Relief Support (Potential Contract)
Support Associate Job 34 miles from Ogden
Job Opportunity: Admin Support - Disaster Relief Support (Potential Contract)
Compensation: $23-$27 per hour, depending on previous experience in administrative, claims or disaster relief experience
**Relocation options available for individuals that require it, offering full coverage of transportation, lodging and equipment required for the role. Relocation package of single occupancy may be available.**
Contract Status/Length: Contingent on award, 6-12 months, with opportunity to extend
Company: Beacon Hill Solutions Group
Beacon Hill Solutions Group is actively seeking several Claims Reviewer for a prospective contract supporting disaster recovery efforts related to the Hermit's Peak/Calf Canyon fires. This role plays a critical part in assessing and processing compensation claims for damages incurred by affected individuals. We're looking for detail-oriented professionals with a strong grasp of insurance processes and FEMA guidelines who can manage and evaluate third-party claims with accuracy and efficiency.
Key Responsibilities:
Acting as first point of contact for the FEMA site, accepting applications from families impacted by the disaster.
Provide program clarity on regulations and eligibility requirements and communicating directly to applicants.
Working cross functionally with the claim's reviewers, quality assurance and appeals teams in application guidance.
Performing routine file management tasks related to the applications to ensure accurate documentation and accessibility.
Engage with applicants of the program both in person and over the phone as needed.
Perform other duties as assigned.
Requirements:
Minimum Qualifications:
Administrative experience of at least one year in a professional office setting.
Ability to interpret insurance policies and determine appropriate coverage and limitations.
Strong communication skills, capable of clearly explaining complex policies and decisions to stakeholders.
Ability to do basic arithmetic-based mathematics.
Ability to work onsite at the Sante Fe location on a 90-day rotation schedule.
Ability to work overtime as needed.
Proficiency in Microsoft Office Suite.
Preferred Qualifications:
Background in insurance claims processing, damage assessment, or a related field.
Experience with Xactimate software.
Familiarity with FEMA programs, including Public Assistance and the Hermit's Peak Program.
Prior knowledge of disaster-related eligibility criteria and relevant policies.
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Desktop Support Specialist
Support Associate Job 34 miles from Ogden
On-Site Support: Respond to client queries and provide on-site technical assistance.
Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
Troubleshooting: Diagnose and resolve hardware and software issues.
Installation and Configuration: Set up new hardware, software, and operating systems.
Training and Assistance: Provide training and technical support to end-users.
Documentation: Maintain records of issues and solutions in a ticketing system.
Collaboration: Work with other IT professionals to ensure seamless support.
Operations Support
Support Associate Job 47 miles from Ogden
Respond to and coordinate with clients/business areas in regarding returned mail inquiries
Respond to internal and external inquiries and ensure maintenance of SLAs
Work with clients or internal stakeholders as information is required or requested
Support the reconciling of unclaimed assets as needed-Work on assigned projects on an as-needed basis to support Escheatment Operations
Identify and escalate potential process anomalies to management in a timely manner.
Qualification:
Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
Ability to effectively present information and respond to questions from business areas, managers and clients.
Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
Project management capabilities.
Strong critical thinking, organizational, and problem-solving skills.
Considerable technical skills, large data management processing, and MS Excel experience
Education:
High school diploma
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Aishwarya Raj
Email:*********************************
Internal Job ID: 25-39449
Service Desk Specialist
Support Associate Job 47 miles from Ogden
Russell Tobin is looking for a Customer Supp/Account Rep-Sr -IT based in Alpharetta GA for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
Job title: Customer Supp/Account Rep-Sr -IT/Technical Support Representative
Duration: 12 months +
Pay rate: $21.00/hour
Responsibilities:
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process.
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
Under general oversight, provides after hours and weekend support as needed.
The position requires attention to detail, follow through, teamwork focus and positive attitude.
An understanding of technology and the ability to apply that knowledge to support all existing systems
Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Excellent customer service skills required
Excellent communication skills required
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Preferred work experience in technical support role but not required
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
Self motivated and ability to work on own initiative in a high pressure environment
Willing to work variable shifts including evenings, weekends and public holidays
***Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Required Education:
High school diploma or GED with relevant work experience
Benefits Disclosure
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
ADAS Field Support Associate (SLC)
Support Associate Job 9 miles from Ogden
About Kinetic Kinetic is revolutionizing the automotive industry by establishing a network of automated repair centers designed for modern vehicles. Our mission is to lead as the premier infrastructure-as-a-service provider, servicing vehicles through advanced robotic repair and calibration centers powered by cutting-edge software and technology solutions. We specialize in providing precise calibration services to optimize the performance and safety of Advanced Driver Assistance Systems (ADAS). Kinetic's unwavering commitment to innovation and customer satisfaction makes us the trusted partner for OEMs, collision centers, dealerships, and service centers.
About the role
The ADAS Field Support Associate will provide onsite support at assigned customer locations, ensuring smooth operations and exceptional customer service. This role includes performing pre- and post-scan processes, identifying ADAS systems, and coordinating daily with Kinetic's hub locations. The ADAS Field Support Specialist will represent Kinetic's technical excellence, combining expertise with outstanding customer interaction.
What you'll do
* Relationship Building: Build and maintain trusted relationships with key stakeholders at assigned automotive repair centers.
* Daily Onsite Support: Deliver onsite assistance at customer locations to meet operational needs.
* Pre- and Post-Scan Procedures: Conduct pre- and post-scans for vehicles, ensuring timely processing and data accuracy.
* System Updates: Upload pre-scan and vehicle tags into Kinetic's operations platform.
* Vehicle Porting: Coordinate vehicle transportation to Kinetic hub locations as needed, ensuring seamless logistics.
* Production Planning: Maintain production schedules and operational updates in Kinetic's systems.
* Customer Collaboration: Work closely with customers to identify and resolve challenges, ensuring successful use of Kinetic's ADAS solutions.
* And More: Adapt to evolving business needs by supporting other tasks as identified & required.
Qualifications
* Experience: Background in automotive repair, ADAS calibration, or field support roles.
* Technical Expertise: Knowledge of ADAS systems, diagnostic tools, and pre- and post-scan procedures.
* Operational Efficiency: Strong organizational skills for managing daily operations, vehicle tagging, and logistics.
* Technology Skills: Proficiency with operational software and the ability to adapt quickly to Kinetic's systems.
* Interpersonal Skills: Excellent communication skills for effective collaboration with customers and teams.
* Education: High school diploma or equivalent required; advanced technical training or ADAS certifications preferred.
* Local Travel: Willingness and ability to travel locally to customer sites daily and occasionally to hub locations, including valid driver's license with a clean driving record and the ability to pass a background check and MVR.
Benefits
* Competitive hourly wage
* Comprehensive health, dental, and vision insurance.
* 401(k) retirement plan with company match.
* Paid vacation and holidays
Join Us
Join Kinetic and help empower automotive service providers internally and externally with the tools, knowledge, and support needed to drive ADAS calibration excellence and improve vehicle safety. If you are passionate about automotive technology, customer success, and making a lasting impact, we encourage you to apply. Submit your resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this position.
Business Relationship Support Associate - Billing Service Team
Support Associate Job 34 miles from Ogden
**About this role:** Wells Fargo is seeking a Business Relationship Support Associate in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com (********************************************* .
**In this role, you will:**
+ Conduct daily review of all system driven _Elevates_ and/or _High Priority_ request queues for the Billing Team in Service View.
+ Assist with creation of new procedures and drafting updates to existing procedures and help with the submission to Knowledge Center for publishing
+ Process cases daily and as assigned (Case volume and CTD's assigned will be limited, unless short-staffed).
+ Perform C3P Approvals daily, per your designated timeframe for coverage
+ Ensure that all system elevates are handled appropriately and processed correctly
+ Ensure that high priority items are both assigned and reviewed in a timely manner
+ Engage with the team individually and in team meetings to support GPL strategic priorities
+ Build strong partnerships with operations, relationship teams, vendors, and others and work collaboratively as one function in support of customers
+ Be adaptable and adopt process changes to operate in a simpler, stronger, and smarter environment to maximize effectiveness, and create a foundation for superior risk management and execution
+ Support Management by assisting peers with case resolution and review of manual _elevate_ cases at 4th follow-up/attempt, as needed, for pending and unresolved requests
**Required Qualifications:**
+ 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ WellsOne Commercial Card operational experience
+ Experience with Banking products, especially credit cards
+ Service View experience
+ Intermediate Microsoft Office skills
+ Intermediate Microsoft Excel
+ Experience acting as Subject Matter Expert
+ Experience coaching and mentoring junior employees
+ Excellent verbal, written, and interpersonal communication skills
+ Strong analytical skills with high attention to detail and accuracy
+ Ability to collaborate with others and work effectively in a team environment
+ Effective organizational, multi-tasking, and prioritizing skills
+ Strong organizational skills, ability to multi-task and work in a fast-paced, deadline driven environment.
**Job Expectations:**
+ Position schedule is Monday - Friday 8:00 AM - 5:00 PM MT; 9:00 AM - 6:00 PM CT; 10:00 AM - 7:00PM ET
+ This position offers a hybrid work schedule
+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
**Position Location:**
+ 260 Charles Lindbergh Drive - Salt Lake City, UT
+ 801 Walnut Street - Des Moines, IA
+ 100 North Main Street - Winston Salem, NC
**Posting End Date:**
11 Jun 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-460454
Technical Onboarding Specialist- TEMP
Support Associate Job 34 miles from Ogden
**Department:** Customer Support The success of our team members is no less paramount. We-re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?
Wilson Language training is growing and is looking to hire a Technical Onboarding Specialist.
The Technical Onboarding Specialist is responsible for successfully orienting customers to Wilson products, providing an efficient and engaging onboarding experience to enable deep engagement and drive successful outcomes.
The ideal candidate will be a self-starter and have a positive, customer-centric attitude with a high EQ and passion for problem-solving.
**Essential Job Functions:**
+ Walk schools and districts through the onboarding process and ensure that teachers are able to realize the value of our products quickly
+ Educate new customers on how to access and use resources
+ Optimize user adoption to drive renewals and expansion
+ Work with other internal teams to ensure seamless transitions throughout the customer journey
+ Collect customer feedback and communicate to appropriate internal stakeholders as part of ongoing improvement cycle
+ Continually surprise and delight customers with a proactive, customer-centric attitude
+ Ensure high customer engagement and satisfaction as measured by Onboarding NPS, CES, and CSAT ratings
+ Contribute to other onboarding and customer success projects as needed
+ Other duties as assigned
+ Understand and display WLT-s values
**Skills & Experience:**
+ Salesforce experience preferred
+ At least 1 year of customer facing technical onboarding experience required
+ Some experience in onboarding or customer success in a SaaS or edtech environment
+ Demonstrable experience using common customer success tools, including CRM, webinar/online meeting, and screen recording technologies
+ Ability to communicate effectively through all channels, chat, phone, email, and video conference
+ Experience with cloud-based productivity tools and ability to quickly learn and adopt new technologies
+ Exceptional organizational and project management skills, with the ability to set goals and prioritize many initiatives and opportunities with minimal guidance
+ Self-awareness, strong judgment, clarity, attention to detail, organization, ability to handle ambiguity, and goal-orientation
Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:
+ Medical, dental, vision, and Life & Disability Insurance
+ 401k plan with partial employer match
+ Paid Time Off
+ Paid holidays
+ Tuition reimbursement
+ -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks.
Anticipated pay rate: $22-25/hour
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
IT System Support Specialist
Support Associate Job 39 miles from Ogden
Job Title: System Support Specialist
Status: Full-Time (Hours may vary, Saturday on-call rotation and occasional work outside normal hours for system maintenance.)
Supervisor: Information Technology Manager
Position Purpose
Responsible for ensuring that Granite Credit Union workstation hardware and software work efficiently, without disruption and are up to date. Serve as a point of contact for end users to receive support and maintenance requests. Responsible for installing, diagnosing, troubleshooting, repairing, maintaining, and upgrading all workstation hardware and software utilized within the network architecture to ensure optimal performance.
Essential Duties, Skills & Abilities
Exhibit outstanding member services skills by applying Granite Credit Union Core Values.
Maintain, troubleshoot, and repair Credit Union hardware and software including computers, phone system and internet service.
Build and install PC's and mobile devices, configure smart phones and peripheral devices (such as printers, scanners, and cash machines).
Introduce and install new technologies into existing office environment.
Perform regular audit of systems and software.
Assist with help desk trouble tickets, branch visits, and other similar issues in a timely manner.
Develop and update IT documentation including system configurations.
Create, maintain, and distribute reports of progress to supervisors and end-users.
Assist other departments with Flex Access support.
Ensure that all information and transactions regarding credit union members are kept confidential. Maintain the security of the work area and keep it organized and neat in appearance.
Attention to detail, well organized and ability to multitask.
Able to lift 50 lbs. and work in tight areas to access network wires and power cords.
Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
Attend meetings as required.
Performs other job duties as assigned.
Required Knowledge
Knowledge of Windows 10 required.
Knowledge of Microsoft Office 365 required.
Experience maintaining and repairing networked equipment preferred.
Education
High School Diploma or equivalent
Granite Federal Credit Union is an Affirmative Action/Equal Opportunity Employer, including individuals with disabilities and veterans. Upon request, reasonable accommodations to the application and/or interview process will be provided.
May 13, 2025
Support Engineering Cust Supt Service Specialist 2
Support Associate Job In Ogden, UT
Job ID#: 211300 Job Category: Other Professional Associate - W2 Duration: 52 **PDS Defense, Inc. is seeking a Support Engineering Cust Supt Service Specialist 2, Ogden, UT.** **Job ID#211300** **Job Description:** Investigates simple technical, maintenance, operational and quality issues that cannot be resolved by customer. Assists in troubleshooting to understand root cause. Receives customer reports and correlates to established criteria for reportable events. Provides reports and assistance in researching event to determine safety implications. Develops routine in-service correspondence for continued safe and efficient operation and maintenance of equipment. Initiates routine quality investigations. Coordinates limited technical communications between customers, suppliers and the client's resources to assure customer requirements are met.
**Position Responsibilities**
* Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers.
* Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data.
* Travel Requirement: up to 10% of the time
**Required Skills**
* Experience working with teams of diverse backgrounds
* Ability to communicate with management and Government officials
**Preferred Skills**
* Experience performing large scale tests and checkouts
* Knowledge and experience in test equipment, setup, planning, and automation. Including oscilloscope, multi-meter, signal generators, etc.
* Knowledge of Ohms law and the resistor color code.
* Ability to remain calm and work under pressure
* Electromechanical assembly experience preferred, specializing in soldering and mil standard connector assembly
* Experience with test equipment including RF (radio frequency) sources, power meters, and spectrum analyzers
* Experience in the use of electronic measurement and test equipment
**Education / Experience:**
Education/experience typically acquired through advanced education (e.g. Associate) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. Bachelor, 3
years' related work experience, etc.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
Secret
**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************** or *********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
Support Specialist I
Support Associate Job 34 miles from Ogden
ModMed is hiring a driven Software Support Specialist I to join our positive, passionate, and high-performing Client Services team focused on providing best in class software support service to our expanding client base of EMR users. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
* Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution.
* Provide consistent, professional, and high-quality client support to our client base.
* Establish procedures to ensure client satisfaction and quality service delivery.
* Communicate and collaborate across teams and departments to help resolve issues.
* Replicate and document issues for further escalation.
Skills & Requirements:
* Bachelor Degree, preferred.
* 1-2 years of related experience.
* Manage/ field 25+ inbound calls per day.
* Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues.
* Experience within a medical practice and/or EMR experience is preferred.
* Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS.
* Knowledge of bug tracking software such as Zen and Jira.
* Excellent interpersonal, verbal, and written communication skills.
* Ability to effectively prioritize and manage time.
#LI-REMOTE #LI-SM1
#LI-SM
Peer Support Specialist - House 20 Program
Support Associate Job 34 miles from Ogden
Schedule: Full Time Benefits: Approximate benefits package value: $21,000+ * Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). * Employee AssistanceProgram for all employees
* 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
* Sick and vacation time accrue hourly per pay period.
* $50,000 in employer-paid life insurance; additional coverage available.
* $1,200 annual employer contribution to your Health Savings Account (paid quarterly).
* Employee Referral Program including cash bonuses and paid time off.
Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person's life experiences can provide firsthand knowledge relevant to being successful in the work that we do.
The Geraldine E. King Women's Resource Center exists to meet the distinctive needs of women who are experiencing homelessness by providing shelter, case management, life skills training, and connection to community services and resources. The House 20 Team will serve 20 individuals identified as high utilizers of emergency shelter services. This group often struggles with severe mental health disorders, substance use challenges, or co-occurring conditions, contributing to prolonged shelter stays and housing instability.
The center recognizes and meets the needs of those at risk and homeless populations including single women; domestic violence victims; individuals with behavioral health disorders; individuals who are medically frail/terminally ill [and/or] those exiting prison or jail. All activities are undertaken with the ultimate goal of assisting all clients in obtaining housing.
Under the direct supervision of the Client Services Supervisor, the Certified Peer Support Specialist provides individualized and group-based supportive to agency clients with the goals of 1) assisting clients to achieve or maintain stability and independence; 2) providing assistance accessing resources to help clients meet their housing and other needs; and 3) providing expertise about the recovery process and symptom management.
The House 20 Peer Support will serve 20 unduplicated individuals during the contract term. Outcomes include at least 3 to 5 placements into permanent supportive housing, stabilizing housing for high-barrier individuals, and connecting them to long-term behavioral health teams for ongoing support.
House 20 CPSS will provide support and services to program participants using a person-centered, housing first and trauma-informed approach. We promote and provide harm reduction services as needed, and we are seeking individuals who can engage in open, honest and non-judgmental conversations around this. The objective of this position is to provide Housing First and client-driven case management services to the individual participating in the House 20 program. Above all else, CPSS seeks to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient.
Essential Duties
* Assist clients in developing goals/service plan that will help them overcome homelessness, identify and address barriers to housing.
* The Geraldine E. King Women's Resource Center will provide peer support, and connection to behavioral health services for adults experiencing homelessness in Salt Lake City. Eligible activities include:
* Proactive engagement and rapport-building
* Peer support will work closely with case management services for housing, medical care, and benefit acquisition.
* Behavioral health support, including connecting to therapy and crisis planning.
* Certified peer support services to assist individuals in life skills and community building
* Outcomes include Housing retention support through landlord mediation. Reduced shelter use among high-barrier individuals. Increased housing placement rates. Enhanced engagement with behavioral health services.
* Participate in regularly scheduled case review to ensure appropriate case/service planning and referral of clients to the most appropriate service provider.
* Provide direct, Trauma Informed Care peer support services to clients, including crisis intervention, outreach, ongoing assessments (i.e. VI-SPDAT, SPDAT, HAST, Lethality Assessment etc.), goal setting, creative problem solving, agency and community resource utilization, and network building.
* Identify priority needs, (i.e. pregnant, IV/IM drug user, dual diagnosis, and other medical conditions) and coordinate services as needed.
* Attend weekly staff/clinical staffing meetings and other meetings as assigned.
* Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices. Also provides immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility following appropriate policies and procedures.
Secondary Duties
Certification in Utah as a Peer Support Specialist is required and work experience with adults with severe and persistent mental illness and substance use disorders or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
* Keep records, case management notes, and statistical data as required and participate in research and/or special projects as needed.
* Evaluate own performance to increase effectiveness as a CPSS.
* Use agency vehicles to provide transportation.
* Attend work on a punctual, regular, and predictable basis.
* Attend work as scheduled on a regular and predictable basis and arrive at the designated time.
* Work must be performed on-site due to the need to provide direct client care.
* Utilize the agency mission and applicable licensing and contract requirements to guide daily operations and program development.
* Maintain strong community relationships to support and sustain program implementation.
* Hire, train, supervise, and evaluate direct reports; provide ongoing performance feedback and support.
* Monitor and support the implementation of evidence-based prevention and mentoring programs.
* Lead outreach, recruitment, and retention efforts for program participants.
* Provide supervision to direct reports through regular team meetings, one-on-one check-ins, performance evaluations, and support with disciplinary processes when necessary.
* Manage and monitor program budgets; attend monthly budget meetings and assist with budget planning.
* Ensure timely and accurate program documentation, data collection, and outcome tracking.
* Coordinate compliance with grant and contract requirements across program activities.
* Develop and maintain partnerships with school districts and community organizations to expand program delivery.
Requirements
Qualifications
A degree in the field of social services and two years' experience working in the social services field or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
* Must qualify for and pass Utah Department of Human Services Case Management Certification within 60 days of being hired.
* Familiarity with Trauma Informed Care, Motivational Interviewing and Housing First philosophies and willingness to incorporate them into daily work.
* Ability to uphold professional boundaries, confidentiality regulations, and interact professionally with a diverse workforce, clients, and the public.
* Able to communicate effectively and handle difficult situations with professionalism and compassion.
* Ability to utilize trauma-informed practices to act and make sound decisions within the scope of position responsibilities, as well as reach out for supervision for major situations.
* Willingness to accept supervision and direction. Be a team player with strong interpersonal skills. Be dependable, reliable, self-starter, and self-directed.
* Must be at least 21 years of age, possess a current driver's license and have a good driving record.
* Must be able to pass Utah DHHS background check for those working with vulnerable populations.
* Must be able to pass pre-employment drug test.
Physical Demands
* Ability to lift and carry 25 lbs.
* Ability to move around the facility, interacting with clients for extended periods.
* Work is generally performed in an office environment. May entail using a computer for extended periods of time.
Patient Support Specialist
Support Associate Job 13 miles from Ogden
TMS Tech (Patient Support Specialist)
We are looking for compassionate individuals that want to impact lives by launching a career in healthcare, no experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
What you get
Paid training in TMS Therapy
A career in healthcare with no experience
Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare
20 days paid time off annually (PTO and holidays)
What you'll do
Provide support to our patients while they go through TMS treatment
Create an environment of compassion, while motivating your patients to complete treatment
Build a relationship of trust and gratitude with your patients
Work with a highly qualified team of providers that can assist with educating and motivating your patients
Who we're looking for
Grounded, empathetic individuals with a desire to help others
Minimum of two years of steady work experience, preferably in customer service
The ability to quickly relate to a variety of people
High School Diploma/ GED.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity's Provided Services
Meet our Patients
Client Support Specialist
Support Associate Job 34 miles from Ogden
Job Description
About SILAC
SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.
With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values:
Adaptability & Continuous Improvement
Transparency & Trust, Honesty & Integrity
Teamwork & Collaboration
Gratitude & Compassion
At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Client Support Specialist
Job Overview: As a Client Support Specialist, you will provide support to our sales agents via telephone, and email in a friendly, professional, and knowledgeable manner. This role requires patience, empathy, and listening skills to handle all requests and concerns. Occasionally, there will be complaints or complex problems, which allows development in conflict resolution and team collaboration.
Department Overview: Processing new agent contracting, ensuring agents comply with regulatory requirements specific to each State's regulation, along with research and resolutions of situations that vary in nature.
Job Details
.
Contract New Sales Agents
Process and ensure accurate set up for sales agent and managing agent(s). Ensuring agents appointments comply with State regulatory requirements, for any state the agent wishes to solicit an application. Provide tracking of the status of each contract to give agency staff the data needed to answer agent inquiries.
Verification
Initiate credit and other background checks using software such as Debit-Check and Business Information Group, and follow-through to completion. Communicate results of adverse credit to agents when necessary.
Appointment
Agents are required to have an appointment in required states, in order to represent SILAC. Collecting appointments fee may be required Commission Schedules
Ensure commissions are accurate for the agent and for each managing agent. Process requests for commission change.
Agent Support
Satisfy agent inquiries received by phone, e-mail, or other means. Inquiries relate to topics such as: agent website, contracting, new business submission, policy issue delays, commission calculation, and product information.
Inbound and Outbound Calls
Interpret the need, and provide personalized, accurate information involving areas such as: agent contract status and requirements, commission inquiries. Initiate outbound calls to report resolution of problems, results of research on issues.
Communication
Communicate professionally, both verbally and in writing, with sales agents and company staff to ensure information is accurate and complete. Communicate clearly and frequently to keep them informed about contracting and annuity training requirements. Continually enhance ability to effectively explain changes and remedy misunderstandings. Initiate clear and frequent communication with managers and employees in other departments.
Job Requirements
Required
Clerical and customer service
Ability to work specific hours to meet standards for phone coverage
Detail-oriented with the ability to complete tasks correctly
Ability to plan, prioritize and meet deadlines
Ability to research, document, track and summarize information and data
Ability to think creatively to solve problems and make decisions promptly
Ability to communicate professionally and clearly verbally and in writing. Skill in explaining how insurance work in simple, understandable manner
Ability to employ professional demeanor, courtesy, and excellent listening skills
Experience using computers and PC applications such as MS Word, MS Excel, Outlook, and Jira
High school diploma or GED, clerical or customer service or sale experience; or any combination of education, professional training, or work experience that demonstrates ability to do the job
Desired
Knowledge of life, health and annuity products and operational functioning
Experience as a support specialist in an insurance agency
Basic accounting experience
BENEFITS:
Medical Plans, including FSA and HSA
Dental and Vision
401(k) (Roth and Traditional)
Pet Insurance
Parental Leave
Paid Time and Sick Time off
10 Paid Holidays and 1 Birthday Pay
Paid Volunteer Time
College Tuition Reimbursement
Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address.
At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.
Job Posted by ApplicantPro
Sign Production and Installation Specialist
Support Associate Job 42 miles from Ogden
Benefits: * 401(k) * Competitive salary * Training & development FASTSIGNS of Murray is hiring for a full-time Sign Production Specialist to join our team! The successful candidate has: * Experience operating machinery, construction or related industry * Experience in the sign industry is a plus, but industry training is provided
* Attention to Detail
* Strong Project management skills
We offer these benefits:
* Generous compensation above industry average
* Paid time off - vacation, sick days, and major holidays
* Monday - Friday set and reliable schedule
* Industry Training in a cooperative team environment
Job Duties will include:
* Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium
* Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc
* Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images
* Operate and maintain printer(s)
* Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards
* Perform finishing operations such as laminating and/or mounting of printed pieces
* Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
* Clean and maintain storage areas
Ideal Qualifications for FASTSIGNS Sign Production Specialist:
* High school diploma or equivalent
* Ability to stand for long periods of time (4 hours or more)
* Ability to lift 50 or more pounds
* Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate
* Ability to work under pressure to output high volume, high-quality work
* Ability to use light power equipment
* 1-2 years of experience in sign production preferred
Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Support Specialist
Support Associate Job 49 miles from Ogden
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. You'll be on the ground floor of this exciting operation, ensuring that our driver-partners have a smooth interaction and experience and delivering an exceptional service to our riders.
**This is an in-person position. You will be working from our office in Summit County, Utah (close to Park City). Shift hours for this role include 5:00AM-3:00PM, 10:00AM-8:00PM, and 3:00PM-1:00AM.**
What You'll Do:
Serve as the front line, supporting our driver-partners
Thrive in a fast-paced environment tackling an array of customer issues
Become an expert on our services and spread the love of Via everywhere
Deliver above-and-beyond customer service to our riders
Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience
Channel customer feedback to all areas of the business such as technology, marketing, design, and product teams
Who You Are:
Clear communicator, good listener, with excellent reading comprehension and writing skills
Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus
A well-rounded team player who takes ownership of (and pride in) your work
Dynamic; willing to wear multiple hats and work on projects of all types
You take initiative to solve problems and get the job done
Empathetic and have the ability to put yourself in the customer's shoes
Intellectually curious, and a willingness to embrace the uncertain
General awesomeness and a sense of humor
Fluency in English is a must, and Spanish is a plus
Compensation:
Final pay will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Hourly wage starting at $23.00/hr
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Benefits:
Fuel costs reimbursed for those commuting into our office in Summit County, Utah
Employer-subsidized health, vision, and dental insurance
Employer-subsidized life insurance
Employer-subsidized short and long-term disability insurance
A generous paid-time-off package
Reimbursement for winter tires paid at the end of winter season
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Specialist II, South City Campus Events & Faculty Support (Part-Time)
Support Associate Job 34 miles from Ogden
The South City Campus (SCC) Events & Faculty Support Specialist will primarily provide daily support for faculty, focusing on their specific needs and activities. Although this role is centered in the Faculty Support Office, the staff member will also be expected to assist with Event Support tasks when required.
Essential Responsibilities and Duties
Faculty Support:
Provide quality service to faculty on the phone, via email, or in person. Assisting faculty with classroom access, use of the copy machine, and how to navigate Canvas and the Microsoft Office Suite, assist with managing daily operations in Faculty Workroom including inventory and posting classroom schedules.
Event Support:
Collaborate with clients, event patrons, and/or SLCC staff, Scheduling, Facilities, Parking, and the Key Office to ensure the success of events held at South City Campus. Test, set up, and oversee the basic audio-visual equipment used for events, as well as assist with the physical arrangement of tables and chairs.
Essential Responsibilities and Duties Continued Minimum Qualifications
* High School diploma or GED
* Basic computer skills
* Basic understanding of audio/visual tools
* Must be able to lift 20 lbs
Preferred Qualifications
Bilingual
Experience working with a diverse population.
Reliable transportation
Knowledge, Skills & Abilities
* Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
* Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties Special Instructions
Shift Hours:
Monday-Friday 7am-1:00pm
Primarily responsible for faculty support, with occasional backup for event support as needed
SLCC Highlights
Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
Campus Support Specialist - Full Time
Support Associate Job 34 miles from Ogden
Job Code SLC-CSS # of openings 1 Apply Now The Campus Support Specialist (CSS) is responsible for the daily operation of their location. We are looking for someone to work 10:00 am-7:00 pm (Monday - Friday). The CSS handles the location's administrative and operational duties and assists all departments by ensuring institutional policies and procedures are followed. The CSS must be knowledgeable of basic administrative duties, handling customers effectively on the phone and in person and should have the ability to multi-task, prioritize duties and exhibit excellent communication skills both written and verbal. Many of the duties outlined for this role are also duties the Campus Manager will be proficient in, so there will be some shared responsibilities.
The Campus Support Specialist reports directly to campus management.
DUTIES AND RESPONSIBILITIES
* Resolve campus level requests/questions/concerns/challenges or direct them to the appropriate department
* Open campus, set up for the day ensuring everything is ready in the Lync rooms to allow for operational services to be provided to students
* Assist with office items like onboarding new staff, providing tours and keys to new employees, opening and redirecting mail, distributing payroll checks and filing incident reports as needed
* Assists students with grievance processes routing questions/documents to appropriate staff members
* Ensure institutional policies and procedures are followed
* Ensure banking deposits are prepped, completed, and deposited every Tuesday and Thursday of the work week
* Ensure supply orders are provided to procurement per schedule provided
* Ensure scrub orders are provided to procurement per schedule provided
* Ensure monthly reconciliation of banking, AMEX card purchases, and associated tasks are completed per schedule provided
* Greet all customers in friendly manner, while also keeping reception area neat and stocked with appropriate information
* Answer main phone lines, route calls and messages accordingly, set-up and direct video interviews and appointments
* Update CNS records accurately and in a timely manner as well as uploading pertinent documentation needed for Admissions and other departments as assigned
* Receive, upload, and document immunization records for extern students
* Assist with transcript requests for High School, GED or College as necessary
* Provide campus tours (depending on campus location) to prospective students, obtain scrub sizing and photos for creating student identification cards. Photos required to be uploaded by end of current sit to start period
* Manage staff Outlook calendars by tracking the status of all video appointments and interviews
* Post and send mail daily, as needed
* Accept and post student payments, and assist with taking deposits to the bank
* Check inventory for print materials (ensuring marketing material at location is up to date)
* Keep video rooms stocked with necessary marketing material, and prepped for use
* Administer/proctor any entrance or certification exams, pull and log all test scores for the exams, when/if requested
* Coordinates and completes all pre-orientation duties including but not limited to: orientation packets, sign-in sheets, name tags, food, room set-up, and clean up
* Address and route student concerns to appropriate support staff or manager for resolution
* Provides ongoing communication with the Student Service Campus Support Manager.
* Assist in arranging and participating in offsite events in the community. This will be at the discretion of the Student Services Campus Support Manager upon communication with the Campus President
* Participate in campus events, including preparation and participation of the commencement ceremony and PAC meetings
* Assist students with changing passwords
* Coordinate and complete the creation and upkeep of student related displays around the campus, ensuring the most up to date compliance-approved pictures, events, and awards; included in this task are the department bulletin boards. Review boards on a modular basis which allows for changes, either programmatically or departmentally, as they occur
* Create an electronic resource manual, reviewed quarterly for any necessary updates, to identify area resources that assist students throughout their education. This manual would be comprised of available resources applicable to area public transportation, internet/computer availability, daycare options, utility opportunities for students etc.
* Provide Admissions sit updates to required personnel daily during start week
* Follow all procedures as outlined in department manuals and posted directives
* Adhere strictly to accrediting agency and U.S. Department of Education guidelines
* Participates in professional development activities on an annual basis
* Other duties as assigned by Campus Manager
JOB QUALIFICATIONS AND SKILLS
* 2 years minimum combined work experience in business, customer service, education or sales
* Some college or degree preferred
* Data entry and report writing experience required
* Ability to multi-task, prioritize duties
* Demonstrate excellent communication skills both written and verbal
* Proficient computer skills in Word, Excel, Outlook, database software and use of Internet
* Dynamic, punctual, responsible, ethical, and a team player
* For all candidates- must be able to pass an annual driving record check and have valid insurance
COMPENSATION
* Non-Exempt - hourly position
* Full Time
* 10:00 am-7:00 pm (Monday - Friday)
* $18.00-$19.60/hr
* Compensation dependent on experience, knowledge, and education level
We are committed to diversity. Charter College is an Equal Opportunity Employer. (EOE)
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Administrative: 2 years (Required)
License/Certification:
* Driver's License and proof of insurance (Required)
Shift availability:
* Day Shift (Required)
Work Location: In person
We are committed to diversity. Charter College is an Equal Opportunity Employer. (EOE)
Back Email Apply Now
Support Specialist
Support Associate Job 49 miles from Ogden
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. You'll be on the ground floor of this exciting operation, ensuring that our driver-partners have a smooth interaction and experience and delivering an exceptional service to our riders.
This is an in-person position. You will be working from our office in Summit County, Utah (close to Park City). Shift hours for this role include 5:00AM-3:00PM, 10:00AM-8:00PM, and 3:00PM-1:00AM.
What You'll Do:
* Serve as the front line, supporting our driver-partners
* Thrive in a fast-paced environment tackling an array of customer issues
* Become an expert on our services and spread the love of Via everywhere
* Deliver above-and-beyond customer service to our riders
* Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience
* Channel customer feedback to all areas of the business such as technology, marketing, design, and product teams
Who You Are:
* Clear communicator, good listener, with excellent reading comprehension and writing skills
* Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus
* A well-rounded team player who takes ownership of (and pride in) your work
* Dynamic; willing to wear multiple hats and work on projects of all types
* You take initiative to solve problems and get the job done
* Empathetic and have the ability to put yourself in the customer's shoes
* Intellectually curious, and a willingness to embrace the uncertain
* General awesomeness and a sense of humor
* Fluency in English is a must, and Spanish is a plus
Compensation:
* Final pay will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
* Hourly wage starting at $23.00/hr
* We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Benefits:
* Fuel costs reimbursed for those commuting into our office in Summit County, Utah
* Employer-subsidized health, vision, and dental insurance
* Employer-subsidized life insurance
* Employer-subsidized short and long-term disability insurance
* A generous paid-time-off package
* Reimbursement for winter tires paid at the end of winter season
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Regional Support Specialist - Park City, UT
Support Associate Job 49 miles from Ogden
At Anywhere Real Estate our mission is clear. We are reimagining the home buying and selling journey while leading the industry into the future. Coldwell Banker Realty has an exciting opportunity for you to be a part of it! We are looking for a Regional Support Specialist (RSS) to join our team and add value to our real estate agent's experience. In this role, you will provide critical administrative, operational, and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents. The RSS will work primarily in one location and will occasionally be asked to support other local offices. They will provide support digitally and in-person while acting as a liaison with our different departments and business partners. In addition, they are responsible for ensuring the agents are supported in their marketing efforts; especially social media strategy and supporting our marketing programs.
This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.
Responsibilities:
Agent Support
* Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
* Support Agents with any technology, process, or operationally related questions
* Promote a friendly, inclusive office culture that reinforces our agent value proposition
* Work with Agent Onboarding team to ensure successful agent onboarding process
Branch Leader Support
* Support and collaborate with Branch Manager to maintain office promotional items, sales meetings, new agent orientations, office culture, and light social media marketing
Office Organization
* In collaboration with facilities and IT partners, ensure all items in the office remain in working order and the office operates smoothly
* Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
* Greet and direct agents/customers
Transaction Support
* Ensure our agents' transactions are complete for compliance, efficiently and accurately processed, commission payments are timely, and adjustments are avoided. Scan physical checks, as needed
* Point of contact, as needed, for following up on missing documentation or escalation of transactional issues
* Database entry and updates - MLS, Transaction Manager
* Systems review of Trident and Transaction Manager, issue resolutions submitted through OnBase system
Minimum Qualifications:
* 2+ years experience in a professional setting with a strong customer first approach; Prior Real Estate office experience preferred
* Experience with marketing support, including marketing tools and social media preferred
* Strong written and verbal communication skills
* Technologically inclined to support basic operating systems including PCs and Macs and ability to navigate computer software
* Proficiency with Microsoft Office
* Ability to communicate effectively with different audiences, including agents, branch managers, and operational support teams
* Customer focused, delivery oriented, ability to multi-task
* Willingness to be "nimble" and adjust priorities, as needed
* Ability to travel to additional offices in the region on an as needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
* Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
* 401(k) savings plan with company match
* Paid Time Off to Include Holidays, Vacation Time, and Sick Time
* Paid Family & Paternity Leave
* Life Insurance
* Business Travel Accident Insurance
* All employees receive access to LinkedIn Learning
* Tuition reimbursement for approved programs
* Employee Referral Program
* Adoption Assistance Program
* Employee Assistance Program
* Health and Wellness Program and Incentives
* Employee Discounts
* Employee Resource Groups
#indjobs
Patient Support Specialist
Support Associate Job 34 miles from Ogden
div class="col col-xs-7 description" id="job-description"
pstrong TMS Tech (Patient Support Specialist) /strong/pp We are looking for compassionate individuals that want to impact lives by launching a career in healthcare, no experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives. /ppstrong Trigger Warning:/strong Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. /ppstrong What you get /strong/pulli Paid training in TMS Therapy /liliA career in healthcare with no experience /lili Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare /lili20 days paid time off annually (PTO and holidays) /li/ulpbr/strong What you'll do /strong/pulli Provide support to our patients while they go through TMS treatment /lili Create an environment of compassion, while motivating your patients to complete treatment /lili Build a relationship of trust and gratitude with your patients /lili Work with a highly qualified team of providers that can assist with educating and motivating your patients /li/ulpbr/strong Who we're looking for /strong/pulli Grounded, empathetic individuals with a desire to help others /lili Minimum of two years of steady work experience, preferably in customer service /lili The ability to quickly relate to a variety of people /lili High School Diploma/ GED. /li/ulpbr/strong About /strongbr/Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. br/ br/Learn More About Us /pullipa href="************************************************** target="_blank"About Serenity Healthcare/a /p/li/ulullipa href="************************************************** target="_blank"Serenity's Provided Services/a /p/li/ulullipa href="****************************************************** target="_blank"Meet our Patients/a /p/li/ul /div