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Service Desk Specialist (Contract ONLY-4 months) FULLY REMOTE Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one's technical acumen, we expect a high attention to detail, outstanding customer service, and one's ability to build a rapport to optimally elicit essential details from the user. Responsibilities: Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. Diagnose and solve hardware and software issues Research issues using available internally available resources Approach each interaction with a “Customer Obsessed” mentality Evaluate documented resolutions and analyze trends Support various types of end users, from software engineers and financial associates, to top executives Qualifications: (Required) High-level customer service and interpersonal skills Strong written and verbal communication skills Ability to quickly absorb and retain information Strong documentation and organizational skills Ability to work well on a team in a fast-paced environment Ability to type a minimum of 40 wpm Working knowledge of computers and networks Excellent troubleshooting skills (Preferred) Associate degree, technical certification, or equivalent work experience is preferred Previous experience in a Help Desk Support role is a plus Experience supporting Microsoft Windows 7 & 10 Experience supporting Microsoft Office 2010 & O365 Experience supporting Apple MacOS and Apple mobile products Experience with ServiceNow, or other ticketing systems is a plus Knowledge of ACD telephony systems Experience supporting remote workers in a corporate environment Additional Considerations The initial paid training will be conducted Monday - Friday. The start times of training will vary depending on the candidate's location. Once training is complete, your shift be adjusted to align with the business need. Equipment will be provided We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Key Responsibilities: · Provide technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience.

Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

GAI is seeking a Transmission Line Technical Specialist 3 to join our Power Delivery team. Required skills include transmission line design experience, critical thinking, problem solving, organization, team-focus, and eagerness to apply learned engineering principles to solve real life problems. This will be a fully remote position. As a GAI transmission line technical specialist 3, this position is responsible for assisting a team of engineers and project managers with transmission line designs. This individual should be technically focused and a strong leader with developed technical, communication, and computer skills. Job Responsibilities: Complete day-to-day project tasks as required for successful project delivery. Tasks may include: Preparation of Specification Packages Preparation of Structural and Fabrication Drawings Design and Analysis of Transmission Lines using PLS-CADD, PLS-POLE, and PLS-Tower Design and Analysis of foundations. Analysis of existing and proposed structures with regard to Client and Other required codes, standards, and specifications. Performance of Electrical Clearance checks and calculations. Coordination and development of permits for Railroads, Roadways, and Environmental Crossings. Apply engineering principles to assist in the design of Power Delivery Projects. Must demonstrate attention to detail. Demonstrate excellent written and verbal communication skills. Perform complex tasks typically following established processes. General Characteristics Applies broad knowledge of principles and practices in a specific practice area. Independently evaluates, selects, and adapts standard techniques, procedures, and criteria. Acquires general knowledge of principles and practices of related fields, and ability to function on multidisciplinary teams. Applies leadership and teamwork skills to effectively plan, execute, and manage scopes, schedules, and budgets to meet project stakeholder needs. Minimum Years of Experience 4+ Years of related experience is required. Education A bachelor's degree from an ABET accredited college or university in engineering, preferably civil engineering, is required. Certification/Licensure Driver's License Technical Responsibilities Supports design of a complete project, system, component, or process. Occasionally prepares complete plans, specifications, and other project documents. Supports designs and conducts analyses and interprets test data. Project and Task Management Assigns tasks to and directs other technical and nontechnical staff. Occasionally plans and coordinates detailed aspects of engineering work. Occasionally prepares scopes, budgets, and schedules for assignments. Assists with proposals to provide professional services or obtain funding for engineering projects. Management Responsibility Receives general direction on key objectives. Receives guidance, when necessary, on unconventional/complex problems, direction on modified techniques, and new approaches on assignments with conflicting criteria. Assists with mentored experience directing reports and junior staff through providing guidance, explaining professional responsibilities, and reviewing work products. Attends project meetings and presents specific aspects of engineering assignments. Communication Skills Communicates effectively with both technical and nontechnical audiences. Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: Competitive salary - GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources Description At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and courageous staff. We offer aggressive PTO from day one, multiple benefits, and learning opportunities to support our employees in being their best. As a valued member, you will play a crucial role in providing top-notch Account Management Services for Department of State consolidated accounts. Your responsibilities will include creating, modifying, and overseeing all Department of State accounts and handling SNAP card administration. Additionally, you will be responsible for initial mobile and laptop support at the tier 1 level. Details: Location: Washington, D.C, and the immediate DC area (Northern VA) Job Type: Full Time Education: Minimum Associates degree or equivalent experience Experience: Minimum 1-3 years of experience working as IT Mart Tech Support Clearance: Must hold Active DoD Secret Clearance or higher Responsibilities: Performs systems administrative and operational duties on computer systems Perform account management duties in Active Directory Welcome and greet customers when handling front desk operations Analyze, evaluate, test, and repair basic hardware problems Prepare activity and progress reports regarding support activities Respond, investigate, and correct problems. Acts as a technical resource for user queries Contribute to developing and implementing improvements in the account management processes. Working to achieve SLA's when resolving customer issues Organize and conduct one-on-one and small group training in the use of commercial and government off-the-shelf software products (COTS and GOTS) Provide troubleshooting diagnosis, and repair for laptop and mobile devices Requirements Strong customer service and communication skills (both written and verbal) Excellent interpersonal skills, especially the ability to listen and understand what is being described Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets. Experience providing Tiers 1 and 2 technical support for hardware and software. Excellent attention to detail. Strong working knowledge of computer terms. Customer service operations experience. 1-3 years of related experience One or more industry standard certifications- A+, Security+, Network+; etc. preferred Must Have mobile or public key infrastructure (PKI, Smartcard) experience will be a plus Experience providing Tech support to Department of State IT Mart locations Physical Requirements: Must be able to move/handle equipment up to 30 pounds DANE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Flexible work from home options available.

Thriveworks Counseling is seeking individuals pursuing South Carolina State Licensure as a LPC in Rock Hill, SC. Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought that-for our clinical team to be accessible to clients-we must fully support our clinicians by allowing them to do what they are trained to do. A graduate of an approved 60-credit hour program Approved by the board as a Licensed Professional Counselor Associate Post-graduate work experience in a counseling setting treating depression and anxiety required. Post-graduate work experience independently conducting intakes and diagnosing according to the DSM under a licensed supervisor. Full-time availability (30 hours/week - 25 client visits with 5 hours administrative time including supervisory meetings). Must reside within 45 minutes of the office location. Ability to work in the office for the probationary period and then work a hybrid model (50% in office and 50% remote). FREE group and individual clinical supervision provided Dental and vision, disability, life, and liability insurance options, 401K program with a 3% employer match, malpractice insurance and PTO. It's about helping others, joining a community, and learning to thrive both personally and professionally. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.

Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement. Need to have a smart phone and lap top or desk top computer to perform work.

Job Description: Short Description: Service Desk Technician Complete Description: The Service Desk Technician - Journeyman provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the client and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: a. Respond to service requests and service incidents reported by client staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. c. Ability to provide tier 1 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications. d. Configure and deploy PCs, laptops, printers, mobile phones, tablets, and other desktop IT assets. e. Interact with network team and application development teams to restore services and/or identify and correct issues. f. Simulate or re-create user problems to resolve incidents. g. Recommend system modifications to reduce user problems and service incidents. Qualifications Required Experience: At least three (3) years of experience in the following: a. Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; b. Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; c. Configuring, imaging and deploying Windows based laptops, printers, and desktop assets; d. Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. e. CompTIA A+ certified Preferred Experience: At least three (3) years of experience in the following: a. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; b. IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Skills Matrix: Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management. Required 3 Years Providing help desk support for iOS devices, iOS-based applications, and iCloud account management. Required 3 Years Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets. Required 3 Years Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years CompTIA A+ certified. Required Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick. Highly desired 3 Years IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Highly desired 3 Years Flexible work from home options available.

• Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes – ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. Wage (Wage Transparency benefits) = $21.63/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics. Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users. Track, analyze, and report support trends. Collaborate with development team to integrate user feedback into product improvements. Qualifications: 5+ years in IT Help Desk management or technical support. Strong background in SaaS support and knowledge base creation. Excellent communication and coordination skills. NOTE: Must have Public Trust This is a remote position.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Job DescriptionDescriptionOPEN DATE: April 8, 2024 CLOSING DATE: April 22, 2024 POSITION TYPE: Trust FundAPPOINTMENT TYPE: Temporary Not to Exceed Three (3) Years SCHEDULE: Full TimeDUTY LOCATION: Washington, DC Non-Sensitive/Low Risk Open to all qualified applicants What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care). Conditions of Employment Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk. Complete a Probationary Period Maintain a Bank Account for Direct Deposit/Electronic Transfer. The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. OVERVIEWThis position is in the Web Office, Digital Strategies and Engagement, National Museum of the American Indian (NMAI), Smithsonian Institution (SI). The NMAI promotes equity and social justice for the Native peoples of the Western Hemisphere through education, inspiration, and empowerment. In partnership with Native peoples and their allies, the museum fosters a richer shared human experience through a more informed understanding of Native peoples. The UX/UI Developer designs, develops, and maintains the online portal and other online products of the NMAl's Native Knowledge 360°ree; (NK360°ree;) education initiative to transform teaching and learning about Native Americans, collaborating with the NK360°ree; Online Production team in the production of audience-focused online experiences. Occasional travel may be required. Option for fully remote work. DUTIES AND RESPONSIBILITIES Designs, develops, and maintains the NK360°ree; online portal and other NK360°ree; online products using development tools and technologies, including CSS3, HTML, JavaScript, jQuery, XML, Adobe CC, and content management systems. Creates engaging user interfaces for NK360°ree; online products using visual design techniques and principles effectively to convey conceptual and educational project components. Develops wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Manages online content using content management systems (experience with Drupal preferred), and integrates application programming interfaces, social channels, and other systems, services, and data sources to enhance online products and engage online audiences. Applies user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing, to inform design decisions and create user-centered experiences. Develops user experiences that are responsive across devices and function effectively in major operating systems and browsers, and tests and optimizes online products regularly for functionality and performance. Ensures NK360°ree; online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Designs NK360°ree; online products that adhere to related project visual standards and museum brand style and guidelines. Manages the development and lifecycle of NK360°ree; online products, balancing competing priorities and coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule.• Coordinates the work of staff and contractors in the design and development of NK360°ree; online products; develops plans and schedules; estimates resource requirements; manages project phases and monitors activities; and evaluates and reports on accomplishments against established key performance measures. Coordinates with the Office of Contracting and serves as contracting officer's technical representative on contracts for NK360°ree; online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Coordinates with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Utilizes Google Analytics 4, Webtrends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; generates recommendations for NK360°ree; online product performance and continual improvement of the user experience. QUALIFICATION REQUIREMENTSTo qualify for this position, applicants must possess a bachelor’s degree (B.A.) from an accredited four-year college or university and/or 3–5 years of related experience (described below); or an equivalent combination of education and experience. Experience required for this position: Ability to expertly use development tools and technologies, including CSS3, HTML5, JavaScript, jQuery, XML, Adobe CC, and content management systems, to design, develop, and maintain complex websites and other online products. Ability to create engaging user interfaces for online products using knowledge of visual design techniques and principles effectively to convey conceptual and educational project components. Ability to develop wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Ability to manage online content using content management systems (experience with Drupal preferred). Ability to apply user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing to inform design decisions and create user-centered experiences. Ability to develop user experiences that are responsive across devices and function effectively in major operating systems and browsers, and skill in testing and optimizing online products for functionality and performance. Ability to ensure online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Ability to manage the development and lifecycle of online products, balancing competing priorities and expertly coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule. Knowledge of project management principles, methods, and practices, and ability to coordinate the work of staff and contractors in the design and development of online products, developing plans and schedules, estimating resource requirements, managing project phases and monitoring activities, and evaluating and reporting on accomplishments against established key performance measures. Knowledge of federal acquisition processes and procedures and ability to coordinate with the Office of Contracting and serve as contracting officer’s technical representative on contracts for online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Ability to coordinate with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Skill using Google Analytics 4, Web trends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; ability to generate recommendations for online product performance and continual improvement of the user Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid. Commitment to Diversity, Equity, and Inclusion The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact **************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: *****************

Loves Park, IL, US Employment Type: Full Time Segment: Danfoss Power Electronics and Drives Seg Job Function: Sales Job Description Join Danfoss Drives and become part of a team making a significant impact in energy efficiency and electrification. As a global leader in power conversion solutions, we are committed to sustainability, exceptional quality, and fostering an inclusive work environment. Our technology powers industries worldwide and supports global decarbonization efforts. Engineer a better future with Danfoss, where meaningful change begins with you! Technical Support Engineers report to the NAM Technical Support Manager and will serve as the first point of contact for all NAM Danfoss Drives technical inquiries and Level II support. The core of their duties is to provide outstanding, expert support on the full spectrum of cases with a focus on mid to high complexity. Job Responsibilities Provide technical support to NAM Danfoss Drives customers via phone and email in a fast-paced contact center environment Own VFD-related issues through resolution, including troubleshooting, installation, programming, commissioning, spare part identification, documentation, equipment crossover, warranty support, and case management Maintain accurate records of customer interactions and technical issues to track trends and improve support processes Contribute to continuous improvement of support tools and procedures through customer feedback and issue analysis Participate in a rotating 24/7 after-hours emergency phone support schedule Conduct product training sessions and collaborate with cross-functional teams. Serve as the point of contact for the My Drive Assistant website, supporting its growth and maintenance Travel up to 25% domestically for onsite technical assessments, investigations, and repairs as needed Background & Skills At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills: Bachelor's degree in electrical engineering or related technical field (or a mix of Associate degree and demonstrable equivalent experience in the drive, power electronics or automation industry). Minimum 3 years of experience in the Power Electronics or Automation industry. Ability to read and interpret electrical schematics of varying levels of complexity, including PCB level. Ability to effectively use standard electrical test equipment such as multimeters, oscilloscopes, and power analyzers Compensation Data HIRING SALARY RANGE: $75,000- $85,000. Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employee Benefits We are excited to offer you the following benefits with your employment: Bonus system Paid vacation Flexible working hours Possibility to work remotely Personal insurance Communication package Opportunity to join Employee Resource Groups State of the art virtual work environment Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. Danfoss - Engineering Tomorrow At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder's mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Job Description Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you service minded team player who works towards creating solutions for the greater good? We Empower You to Serve! SRE delivers Organizational Transformation Services to the federal Government through Strategy, People, Leadership Development, Coaching, Facilitation, and Organizational Change Management. We underpin this with Project Management, business process improvement, and use technology as an enabler. Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave then when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed out our values of Integrity, Quality, and Performance. After reviewing the position description, if you feel you are a fit for our organization and possess the required qualifications, we invite you to apply: SRE is seeking a Junior Solutions Analyst who will support strategy development, planning, and execution for multiple programs and initiatives. The ideal candidate will have experience in several of the following areas: strategic planning; organizational change management and communications; data analysis and reporting; writing and editing; and meeting design and facilitation. The candidate will create impactful deliverables (written materials, briefings, data visualization) and must be comfortable briefing leaders. Duties include, but are not limited to: • Assists with the analysis, review, development, test and inspection of business process improvement, program management, and solution implementation efforts • Applies strong analytical and technical skills to document findings in accordance with approved quality procedures and standards • Works closely with experienced analysts or project leaders to seek guidance and added instructions • Must be able to manage competing priorities through prioritization of tasks and activities and set deadlines appropriately • Produce high quality work and strive to be error-free by focusing on quality assurance. Deliverables must be appropriate, accurate and meet the customer and contractual requirements • Must possess integrity and be service-focused at all times • Exhibit flexibility and resilience with both client organizations and SRE • Must possess a drive for continual learning and professional growth Competencies: Education and Experience: • Bachelor's Degree and minimum of 3 years of experience in related field • Master's Degree and no years of experience Skills: • An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image • A well-organized and self-directed individual who is a team player • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills • Proficient writing and communication skills • SRE and Client mission oriented • A processes and solutions oriented individual • Must have experience and be an expert with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile (or other online platforms), and online meeting platforms such as googlemeet and Zoom Compensation: The estimated salary range for this position is estimated to be $59,000 - $85,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE's total compensation package for employees. Work Environment: The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location. EEO Commitment: SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The California ISO is currently taking general applications for university or graduate students majoring in Computer Science or related fields for internship positions in the summer of 2025. There are several groups inside the organization where you could further develop and utilize your skill set in this area! The selection process (with more details on the 2025 summer assignments) will begin shortly. The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7. As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers. The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently-managing the electron traffic on a power grid we do not own-making sure electricity is safely delivered to utilities and consumers on time and reliably. Job Description What's In it for You Our purpose is to lead the way to tomorrow's energy network. Your work as an intern can impact millions of people who depend on electricity for their everyday lives. You will get "real world" experience to begin or further your career pursuits in the energy industry. This is a paid intern position for 10 -12 weeks during summer 2025. You get to work on interesting and challenging assignments that will help grow your skill set. Opportunities to interact with the CEO and the Executive team of the ISO. Invitations to seminars on the latest energy industry topics such as renewables, electric cars and micro grids. Social activities with other interns. You have the opportunity to work at our "green" LEED certified Folsom, California campus with some of the brightest people in the industry if you are local. What You Will Be Doing Past Assignments have included work such as: Building new software tools in support of the reliable operation of the Grid and the energy markets we facilitate. You will learn more about smart grid technology, renewable resources, forecasting and the latest developments in energy industry. You will see how the work you do this summer contributes directly to the success of the California Grid. Data validation and user acceptance testing (UAT), schedule and monitor processes necessary for calculation and publication of energy market settlement statements and invoices. Development of enterprise-wide systems integration mapping, with database that links to interface specification. Interface with IT Architects, UML Modelers, and QA Leads to understand how to best depict these system-to-system interfaces to meet specific use cases. Provide technical content and sample code for the ISO's developer.caiso.com website. Document archiving solutions for new technologies as well as development of automation solutions. Oracle Database/Storage task queue maintenance, documentation, create automation scripts for Oracle database admin tasks/storage procurement and document, create automated reports of daily DBA/Storage procedures, create standard monitoring scripts, generate capacity reports. Projects to develop work products that will reduce processing time, enhance transparency or enhance capabilities in departments across the organization. Qualifications Level of Education and Discipline Currently in a Bachelor's degree (BS) or Masters degree (MS) program in Computer Science, MIS or related field. Graduating December of 2025 or later. Amount of Experience Previous internships, research or work experience using economic analysis is desired. Research and or studies in energy industry highly desired. Type of Experience Proficient in Microsoft office suite. Good presentation, oral and written communication skills highly desirable. Must be able to work effectively in a team environment. Excellent analytical and problems solving skills required. Additional skills and abilities Strong quantitative skills. Competence in software such as R, Python, SQL, and Java desired but not required. Additional Information The pay range for computer science interns at the CAISO is $27 - $32 per hour.

Join the growing Porter Team as Production Support Engineer! The Ideal Porter Team Member The ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide an innovative and empathetic ecosystem of transparency to our customers. New Team Member will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission driven organization. Now is the time to seize the moment for consumer-centered digital health experiences and join our team. Your Impact at Porter The Production Support Engineer will be responsible for triaging and resolving application issues, configurations, and bugs across various platforms, including Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines. This role requires strong technical skills, problem-solving abilities, and a customer-focused mindset. Key Responsibilities: Monitor and maintain the health of applications and systems. Triage and resolve application issues, configurations, and bugs in a timely manner. Collaborate with development and operations teams to identify root causes and implement fixes. Manage and support integrations between Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines. Perform regular system maintenance and updates to ensure optimal performance. Document incidents, resolutions, and processes for future reference. Provide technical support and guidance to end-users and stakeholders. Participate in on-call rotations to ensure 24/7 support coverage. What You'll Need to Make Your ImpactBachelor's degree in Computer Science, Information Technology, or related field.Proven experience in a production support or similar role.Strong knowledge of Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines.Knowledge of SQL and PythonExcellent troubleshooting and problem-solving skills.Familiarity with monitoring tools and incident management processes.Strong communication skills and ability to work effectively in a team environment.Ability to prioritize and manage multiple tasks in a fast-paced environment.Relevant certifications (e.g., Salesforce Administrator, AWS Certified Solutions Architect) are a plus.Experience in Healthcare and Healthcare data is a plus $80,000 - $86,000 a year Benefits of Working with Porter: · Remote work environment · Medical, dental and vision benefits within 30 days of hire · Paid vacation and holidays · A fun team and special culture · Equipment Provided

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members. Responsibilities Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others Experience with mac OS, Windows 11, iPad OS, and iOS Understanding of VPN access Familiarity with SSO implementations with FIDO keys Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF Check computer hardware (mostly laptops) to ensure functionality Install and configure appropriate software and functions according to specifications Assist with security training and implementing new processes to ensure corporate security compliance Develop and maintain local networks (office networks) in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Requirements Proven experience as IT Technician or relevant position Excellent diagnostic and problem solving skills Excellent communication ability Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Benefits As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home Stock Option Plan