Specialist Jobs in Orem, UT

Candidates from South Jordan UT only! Job Title : IT Helpdesk support Duration: 12 months contract Pay rate : $21/hr. on W2 (No Benifits) Responsibilities: Responsible for high quality end-user technical support, related to enterprise software and hardware An understanding of technology and the ability to apply that knowledge to support all existing systems Provides investigation, diagnosis, resolution and recovery for hardware/software problems The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process. Qualifications: • Excellent customer service skills required • Excellent communication skills required • Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment • Preferred work experience in technical support role but not required • Required Education: High school diploma or GED with relevant work experience • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly • Self motivated and ability to work on own initiative in a high pressure environment • Willing to work variable shifts including evenings, weekends and public holidays

💼 Service Desk Agent - Full-Time Opportunity 🕒 Schedule: Full-Time (Hybrid) 💰 Pay: $21/hour 💸 Overtime Pay: ~$30/hour Are you passionate about providing exceptional customer service? 🌟 We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count! 🙌) to join the team of a leading investment banking firm 💼💹 ✅ Ideal Candidate: ✔️ Recent grad with a Bachelor's degree 🎓 ✔️ Experience or internship in a related field 💻 ✔️ Strong communication, problem-solving, and organizational skills 🧠🗂️🗣️ ✔️ Preference for candidates with at least one of the following: • 🎓 College Degree • ☎️ Previous contact center experience 🛠️ What You'll Do: • Investigate, diagnose, resolve and recover hardware/software issues 🖥️🛠️ • Install, modify, run diagnostic programs, and repair computer hardware/peripherals and software 🧰💾 • Handle incoming phone calls regarding customer service inquiries 📞 • Respond with accuracy and efficiency while meeting performance metrics 📊 • Troubleshoot and resolve concerns while ensuring a positive experience 🙋 ♂️✅ • Maintain accurate records of customer interactions and transactions 📝 🌟 Why Join Us? Gain valuable experience with a top-tier financial institution 💼🏦 Work in a fast-paced, team-oriented environment that supports career growth 🚀🤝 Enjoy the flexibility of a hybrid schedule 🏠🏢 ✨ Overtime opportunities available with competitive pay

As a Fire Control Specialist, you'll use strategic skills to coordinate and integrate weapons operations. You'll process and relay tactical battlefield information to a network of joint fires in support of mission-based operations. You'll integrate information from multiple users and sensors through the Army and other service networks, and you'll operate computer and database systems. Soldiers in this job will enlist as a Field Artillery Soldier (13U) and be assigned to a specific Field Artillery job (13-Series MOS) based on available Army opportunities and skills assessed at Basic Combat Training. At A Glance Enlisted Soldier Active Duty Army National Guard Entry Level Requirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 28 Nationally Recognized Certifications Available 10 weeks of Basic Training 7 weeks of Advanced Individual Training 87 ASVAB Score: General Technical (GT) Skills You'll Learn Information Processing Calculating & Recording Data Weapons Operations

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Client Experience Specialist to work in Salt Lake City. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for a top notch customer service professional to work on the Donor Services team. As a Client Experience Associate, you will be the primary point of contact for Non Profit Organizations affiliated with Fidelity Charitable. We are looking for ‘customer obsessed' individuals that want to make a difference in helping our Non Profits with all their needs. Still interested? Read on. This temporary position supports our busiest time of year, Giving Season. The hours are demanding, please expect to work overtime in November and December. We request that you do not take extra vacation days in November, December and January. You will be off Thanksgiving, Christmas and New Year's Day as major holidays. The Expertise We're Looking For Bachelor's degree preferred Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment The Purpose of Your Role Your role is to ensure each interaction creates a superior customer experience while responding to all requests. You will perform daily functions while ensuring you are maintaining department and individual goals, as well as call metrics and call quality. You will engage with non profits using conversational techniques to understand the scope of their request, gather relevant information and identify a solution, if necessary. It's more than just taking a call and processing a transaction, it is helping reach goals. You get to be a part of that! The Skills You Bring Your proficient verbal and written communication skills required Your very best problem- solving skills with excellent follow through Your strong organizational skills, planning and time management You are able to proficiently multi-task in a Windows based environment You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate. Your flexibility for overtime as requested (especially December - Giving Season) Various shifts are available. Business hours are 8:30-6:30pmET, Monday-Friday The Value You Deliver Executing quality and timely work to meet the needs of Fidelity Charitable Donors, Advisors and Non -Profits Via telephone, assist with various requests including password/PIN reset, navigating the web site, Giving Account transactions, providing updates to account or profile information. Interact with other internal Charitable business units as needed Employing good sound judgment in decision making or problem resolution Deliver a great customer experience with each interaction How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits - and increased charitable impact - of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity.

pJoin Wasatch Behavioral Health as a Full-Time Client Budget Specialist and take part in a dynamic and rewarding environment! Located at our Provo, Utah Westpark office within the Clinical Performance amp; Compliance department, this role puts you at the forefront of health care administration, where your attention to detail and organizational skills will make a significant impact. Embrace the excitement of working onsite, fostering collaboration and innovation within a team that values safety and integrity. Don't miss your chance to be part of a forward-thinking organization that celebrates flexibility, energetic teamwork, and professional growth!/p pspan style="font-size: 10pt;"strong SCHEDULE: Monday-Friday 8:00am-5:00pm/strong/span/p pspan style="font-size: 10pt;"strong Wage: $18.86 to $23.90 per hour/strong/span/p pspan style="font-size: 10pt;"strong BENEFITS/strong/span/p ul lispan style="font-size: 10pt;"Medical, Dental, Vision (PEHP)/span/li lispan style="font-size: 10pt;"Health Savings Account, Flexible Spending Account/span/li lispan style="font-size: 10pt;" 401(k), Life Insurance/span/li lispan style="font-size: 10pt;" Competitive Salary, and Paid Time Off/span/li /ul h3 style="text-transform: uppercase;"span style="font-size: 10pt;"strong Let us introduce ourselves/strong/span/h3 pspan style="font-size: 8pt;"You could not find a more exceptional fit for your career than Wasatch Behavioral Health! As a local government agency, we are committed to provide access to mental health services to everyone in our community. Wasatch Behavioral Health needs kind and motivated people to best support our clients and clinicians. If you have some experience or education, or even just an interest in the field of Mental/Behavioral Health, come join us!/span/p h3 style="text-transform: uppercase;"span style="font-size: 10pt;"strong Essential Responsibilities and duties:/strong/span/h3 pspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Assists in the development of assigned case client's financial plan; educates and instructs regarding Representative Payee Services (RPS) policy, practices and procedures; meets individually to determine and assess various budgetary needs, including bill payments, debts, etc.; creates a personal-needs funds distribution schedule; work closely with the client's treatment team to ensure appropriate use of clients funds with regards to meeting client's most urgent needs and wants. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Log into utcourts.gov website to access client's court fines; print off current month's fine statement; create check request for fines; sign and submit to Representative Payee Services (RPS) for payment; call Utah County Jail or local courts to verify client's fines; set up monthly payment arrangements. Negotiate with debt collection agencies and client's creditors for settlement offers/monthly payment plans, lower interest rates, etc. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Works closely with RPS staff to submit check requests and direct client disbursements in order to pay client obligations in a timely manner and by the due date. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Works as part of an interdisciplinary treatment team to wrap mental health services (including financial services) around clients in order to promote client recovery in mental illness. This includes formal and informal staffing, attendance at team meetings, performing necessary personal services including running client errands and responding to requests for services from the clients' treatment team. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Assists to monitor diagnosis, goals and progress notes related to individual clients; assists with document reviews to assure compliance with record keeping requirements, policies, and outside audit regulations. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Assists professional staff in the transportation of client to various locations to receive special professional care; assures safety of the clients and follows established control procedures to prevent or minimize crisis situations; assists with crisis intervention. /spanspan style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Responds to telephone calls, screens calls, determines appropriate action and establishes contact with case manager and crisis staff as needed./span/p pspan style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"strong MINIMUM QUALIFICATIONS:/strong/span/p p style="text-align: left;"span style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"High school diploma or GED;/span/p p style="text-align: left;"span style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"AND/span/p p style="text-align: left;"span style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Two (2) years post high school education in social work, psychology, business, finance or a related field; or one year related experience; or an equivalent combination of related education and experience /span/p p style="text-align: left;"span style="font-size: 8pt; font-family: verdana, geneva, sans-serif;"Some knowledge of personal finances and psychology; evaluation and various forms of counseling; client counseling processes, techniques, and methods; basic teaching techniques./span/p p style="text-align: left;"span style="font-size: 8pt; font-family: verdana, geneva, sans-serif;"Ability to perform under adverse crisis situations; communicate verbally and in writing; develop and maintain effective working relationships with executives, professionals, administrators, and the public, meet or exceed productivity standard set by the agency. /span/p p style="text-align: left;"span style="font-size: 10pt;"strongspan style="font-family: verdana, geneva, sans-serif;"span style="font-size: 10pt;"Special Qualifications/span:/span/strong/span/p p style="text-align: left;"span style="font-family: verdana, geneva, sans-serif; font-size: 8pt;"Documented education or experience in finance or other related areas is preferred./span/p pspan style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"strong Work Environment:/strong/span/p pspan style="font-family: verdana, geneva, sans-serif;"Work performed in a clinical setting with appropriate climate controls. Tasks require variety of physical activities, occasionally involving muscular strain, related to walking, standing, stooping, sitting, and reaching. Hearing, talking and seeing essential to successful completion of typical duties. Common eye, hand, finger dexterity exist. Mental application utilizes memory for details, complex instructions, emotional stability, creative problem solving. Elements of hazard uncertainty exist in the normal course of performing duties associated with providing mental health services./span/p pspan style="font-size: 10pt;"emspan style="font-family: verdana, geneva, sans-serif;"strongspan style="font-weight: 300;"Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification./span/strong/span/em/span/p

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Bilingual: French and English Shift: Tuesday - Saturday 9:30 AM to 6:00 PM or Sunday - Thursday 9:30 AM to 6:00 AM Job Description: • Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. • Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. • Assists in the business process redesign and documentation as needed for new technology. • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. • May make recommendations for buy versus build decision. • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. • Typically has 3 to 5 years of relevant technical or business work experience. Qualifications Technical support, French fluency Additional Information To get further details or to schedule an interview, Please contact Shivani Shah at **************

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

The Global Services Department's purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Specialist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. This role serves as the initial point of contact as well as an escalation point for Global Tech Support representatives. This person gathers and analyzes information about the user's issue to answer intermediate to difficult questions about installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This is a full-time (40-hour/week) position. Under current hybrid working arrangements, the person in this position is required to work in our Riverton office once a week (as designated by division) or more depending on business needs; therefore must live close. Must be available to work mornings. Learn more about the GSD HERE ! Responsibilities Acts as initial point of contact and escalation for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Handles escalated issues from Global Tech Support representatives Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates the most complex problems to the Product Managers/Engineers Performs work under limited supervision Qualifications High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science, Information Systems, Business or any combination of related education or experience up to a minimum of 2 years required. Fluency in reading, writing, and speaking English is required Fluency in reading, writing, and speaking Portuguese is required A+, MCP, Dell or other industry identified certifications are preferred Advanced knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues The ideal candidate: must be fluent in Portuguese and English - it is required. available to work mornings must have a degree in an IT Field and prior Tech Support skills are critical for success

+ Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, outside consultants, and vendors. + Provide Japanese cultural training to Otsuka US and affiliates. Also offer expertise in Japanese culture and language to various organizational initiatives. + Liaise with language service vendors to arrange external linguists and oversee successful assignment completion. + Contribute to department operations by monitoring service metrics and generating monthly reports. + Manage user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the most up-to-date language technologies and solutions, and process improvement. **Qualifications** Required + Minimum bachelor's degree + 2+ years of experience in the interpretation/translation industry + Strong capability in different modes of interpretation and translation including simultaneous interpretation, consecutive interpretation, whispering, and sight translation + Fluency in Japanese and English with comprehensive understanding of Japanese and American cultures and their differences + Excellent oral, written, and interpersonal communication skills + Have initiative and proactively strive for superior customer services and outcomes + Ability to build and maintain effective relationships and partnerships with internal customers and global key stakeholders + Ability to handle sensitive or confidential information + Ability to identify and solve problems effectively with creative or innovative solutions + Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes + Ability to manage multiple tasks simultaneously in a fast paced and fast changing environment + Up to 5% domestic travel may be required based upon business needs Preferred + Master's degree in interpretation + Experience in pharmaceutical, biotech, or medical industry + Experience with a global work environment **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $119,130.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Sales | Custom Closet Designer | In-Home Sales | Work from Home Opportunity | Flexible Schedule | Uncapped Income Are you our next Star? A true potential Closet Wizard? As a highly-valued Closet Factory Design Consultant, you’ll have FUN meeting nice people AND being well-paid to sell & design Custom Closets, Home Offices, Garages, Entertainment Centers, Pantries, and much more! Closet Factory provides preset, well qualified leads scheduled within your own flexible schedule - Self-Generated clients are highly encouraged and are rewarded at an even higher compensation rate, too. We are proud of our Sales team and pay the highest commission rate in the state! Our ideal candidate for this position will bring: self motivation some sales skills creativity the ability to learn new skills solid communication and follow up skills a strong drive to succeed an outgoing, fun personality At Closet Factory, we listen carefully to our clients goals, understand the project details and connect with clients to create functional and meaningful solutions for their organizational needs. With your creativity, dedication and dedication to our proven process, significant success can be yours! We believe in team support and enjoy working together as we collaborate for the benefit of our clients! We proudly offer a paid, comprehensive, 4-week training program with the best technical support in the industry. Initial training covers our sales process, design software, product knowledge and more; continuing education will keep you up to date with the latest in design innovations, sales/product tools and advances in the industry. Compensation for this position is fully commission-based, with additional sales incentives with No Cap On Income. An 'On-Target' Sales Designer should expect to earn $5,000 - $8,000/mo while top performers can exceed $10,000/mo - without a cap on your earnings! Sales Consultant/Designer Primary Responsibilities: Successfully close assigned leads & sales/design opportunities creating a Win-Win-WIn result Build relationships with existing clients to generate new clients Maintain consistent communication, follow-up and updating client contacts in our CRM Consistently following the Closet Factory sales process Take accurate measurements of projects; create functional and aesthetically-pleasing designs with our 3D software Consistently deliver excellent client communication & account management from initial contact through post-installation follow up Have fun and educate our clients! Maintain and exhibit a positive attitude and approach which promotes the company We service all of N. Utah; it's a PLUS if you are able to handle clients from Salt Lake City to North Ogden areas. Send us your RESUME today AND tell us, in your own words, why YOU are the perfect choice for OUR team!

Hiring Range: This position's hiring range is anticipated to be $20.00 to $24.00 hourly, depending on experience, plus great benefits! is filled. Summary: Outcomes Specialists are responsible for connecting pets with their potential adoptive families through superior customer service and relationship building to set both the animal and new family up for success. The Outcomes Specialist should model the Best Friends culture of warm, welcoming hospitality with our visitors and guests at every touch point when visiting a Best Friends Lifesaving Center to create longstanding connections with the visitor and the organization's lifesaving mission. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. While this role includes responsibilities primarily in pet adoption duties, specialists may receive assignments in any lifesaving outcome-focused programs, based on organizational needs. Essential Duties and Responsibilities: * Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. * Promote, coordinate, and facilitate animal placements, this includes animals in foster, by matching potential adopters with animals looking for homes by providing superior customer service, counseling on pet history and needs and provide medical and behavior support and information to set up adopter for success; Support pet adoption opportunities through events, offsite adoption meets and identify pet retention opportunities to help expand Best Friends lifesaving capacity * Develop a general knowledge of the animals in the Best Friends' care; deliver superior customer service, assist adopters, fosters and transfer partners by gathering information to match them with appropriate animals, arranging introductions, pet to pet meets; acquiring/providing medical records, health certificates (when necessary), follow-ups as needed or required. * Create a welcoming and engaging environment to enhance overall visitor satisfaction and support Best Friends Animal Society's mission; provide superior customer service to all Lifesaving Center visitors and use each interaction as opportunity to develop and engage individuals to support the organizational goals for constituent journey development. * Work directly with and support volunteers on all aspects and protocols of lifesaving care and outcome programs, including program protocols, cleaning protocols, specific animal behavior and care, animal handling, transportation requirements and procedures, data entry, and communications with the goal of maximizing meaningful volunteer contributions. * Develop a detailed knowledge of Best Friends' programs to speak knowledgably about and best match both the animal and client's (adopters, fosters, transfer partners) needs; lead by example in providing superior customer service. * Assist or oversee the creation of engaging content for social media platforms, to include creation and/or editing of written, video, and photo content. Work collaboratively with other departments and marketing teams to identify engagement opportunities with social media and PR to support lifesaving outcomes and programmatic needs at the center. Represent Best Friends in media relations when requested and ensure to maintain Best Friends' voice across all communications. * Assist other teams in providing basic care such as feeding, cleaning, walking, and medicating animals housed or transported within Best Friends' vehicles, buildings, or facilities; follow all policies and local standard operating procedures when completing daily functions to ensure health and safety standards are upheld. * Work collaboratively with and assist Best Friends' team members in all areas of operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping. * Responsible for maintaining a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions. Skills and Experience: * High School Diploma or GED or 1-2 years' experience in customer service, animal related programs or similar. * Experience working in animal shelter environment preferred but not required. * Strong communications skills. * Bilingual or multi-lingual skills preferred but not required. * Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process. * Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. * Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. * Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands. * Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved. * Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. Physical Requirements: * Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. * Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. * Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. * Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. * Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed. * Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! The Role: We are hiring outbound call center employees for a full-time Install Scheduling Professional in AMI. In this role out of our Provo, UT call center, you will act as an ambassador between the sales professionals and our field technicians/managers. This position is hiring eager customer service representatives to work with the scheduling and escalation of security installations. We are looking for reps that: Have a positive attitude Are driven to do better every day Demonstrate exceptional communication skills Are goal-driven Have a competitive spirit Provide stellar customer service Accountability and problem solving are qualities found in every single member of our team, and we are looking for people to help build our fun and engaging work environment. Every call must be handled with care and treated with the intent to go above and beyond every time as you ensure every interaction has a smooth, positive transition from the point of sale to the installation of our customer's equipment. What We Offer: Full Time employment $16.00/hr plus Performance Bonuses Paid training Paid Time Off Minimum Qualifications: Must be able to work in office at our Provo location Completed High School Education, GED, or equivalent Must be at least 18 years of age Computer Literate Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent Preferred Qualifications: Sales/Customer Service Background Ability to creatively solve problems Ability to multi-task (especially while talking on the phone) Attention to detail Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: Free daily lunch and drinks on site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Onsite health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

The Global Talent & Mobility Specialist is a crucial member of the Human Resources team, responsible for supporting and administering the company's immigration programs, processes, and work-related international travel needs. This role ensures compliance with all relevant immigration laws, regulations, and international travel guidelines while providing comprehensive support and guidance to employees, the business, and the HR team on immigration, international visa, and business travel related matters. The Global Talent & Mobility Specialist will partner closely with employees, managers, and external legal counsel to facilitate the sponsorship and employment of foreign national talent and ensure compliant and efficient international business travel. Responsibilities: * Case Management: Manage the full lifecycle of immigration cases, including but not limited to H-1B, L-1A/B, TN, E-3, and Permanent Residency (PERM) processes. * International Travel Support: Provide guidance and support to employees on work-related international travel requirements, including visa applications for business travel, documentation, and compliance with travel policies. * Compliance: Stay up-to-date on the latest immigration laws, regulations, international travel regulations, and duty of care obligations, ensuring the company's practices are compliant. * Policy Development: Assist in the development and implementation of internal immigration and international travel policies and procedures including updating and maintaining DG's intracompany travel guide. * Vendor Management: Liaise with external immigration attorneys, travel agencies, and other service providers, managing relationships and ensuring cost-effectiveness and quality of service for both immigration and travel needs. * Effective Business Partner: Proactively align immigration and international travel processes and programs with business needs to maintain predictable project staffing, direct visa resources to recognize and retain our top-performing talent, avoid visa lapses and other disruptions to business continuity, and facilitate efficient and compliant international business operations. * Employee Support: Serve as a primary point of contact for foreign national employees regarding immigration-related inquiries, providing guidance and support throughout the immigration process and for all employees regarding work-related international travel inquiries. * LED Program Support: Partner with our Sao Paulo office to help administer the Leadership & Engineering Development (LED) employee training and development program initiative in the US. * HR Collaboration: Partner with HR Business Partners, Talent Acquisition, and other HR functions to understand business needs and develop immigration and international mobility strategies to support talent acquisition and retention. * Documentation: Maintain organized and confidential employee immigration files, support the visa application process by assuring timely submission of applicant documentation, and assist with necessary travel documentation where applicable. * Field Team Support: Provide support to our Field office as they review, negotiate, and sign leases for temporary housing related to project support. * Audits and Reporting: Assist with internal and external audits related to immigration compliance and international travel. Prepare reports on immigration activities and metrics as well as international travel trends and compliance. * Training and Awareness: Develop and deliver training on immigration-related topics and best practices and international travel policies and procedures. * Problem Solving: Proactively identify and resolve complex immigration and international travel issues and questions, escalating as necessary. * Process Improvement: Continuously evaluate and improve immigration and international travel processes for efficiency and effectiveness. * Other Duties: Perform other duties and responsibilities as assigned. Qualifications: * Bachelor's degree in Human Resources, Business Administration, Legal Studies, or a related field or equivalent work experience. * Minimum 6 years of experience in immigration case management within a corporate HR department or law firm. * Experience supporting work-related international travel for employees, including visa requirements for business travel. * Strong knowledge of U.S. immigration laws, regulations, and procedures. * Familiarity with international travel regulations, visa requirements for various countries, and duty of care obligations for international travelers. * Experience managing various visa types (e.g., H-1B, L-1, TN) and the Permanent Residency process (PERM). * Experience working with external immigration counsel and travel agencies. * Excellent organizational skills and attention to detail. * Strong written and verbal communication skills, with the ability to explain complex immigration and international travel concepts clearly. * Ability to handle confidential information with discretion and professionalism. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Ability to work independently and as part of a team. * Strong problem-solving, customer service, and decision-making skills. Preferred Qualifications: * SHRM-CP or SHRM-SCP certification. * Experience with HRIS systems is a plus. * Fluent in Portuguese is a plus. Competencies: * Technical Expertise: Demonstrates a strong understanding of immigration laws and procedures and familiarity with international travel regulations and best practices. * Attention to Detail: Thorough and accurate when performing tasks related to both immigration and international travel. * Communication: Effectively conveys information both verbally and in writing regarding immigration and international travel matters. * Problem Solving: Identifies and resolves issues effectively and efficiently related to immigration and international travel. * Organization and Time Management: Manages tasks and deadlines effectively for both immigration cases and travel arrangements. * Confidentiality: Maintains the privacy and security of sensitive information related to employee immigration and travel. * Customer Focus: Provides excellent support and service to employees and stakeholders on both immigration and international travel matters. * Compliance: Adheres to all relevant laws, regulations, and company policies related to immigration and international travel. About Us We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we've focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn't one thing we do, it's all we do. Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans. Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. JOB CODE: 1002312

At do TERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation. Job Responsibilities: Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth. Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels. Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan. Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers. Manage and advocate for exception requests, ensuring they are handled promptly and accurately. Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success. Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters. Provide ongoing support for various projects, tasks, and responsibilities as needed. Job Qualifications: Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates. Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges. In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results. Prior experience in the direct selling industry and/or customer service is preferred. Familiarity with DataTrax or similar tools is a plus. Full-time commitment and availability required. Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures. Essential Job Duties: Participates in the formulation and strategy for marketing properties and expanding business. Creates and produces electronic and/or direct marketing campaigns for sale or lease of properties to include customized property information materials, comparable market analyses, market and industry research, and targeted mailing lists. Assesses team and client needs to determine appropriate methodology, format, and medium in creating marketing and presentation materials. Supports Sales team members in the implementation of business marketing strategies for clients upon closing of sale. Manages and updates marketing infrastructure which may include a database system, intranet, and external web site, including data on all prospects. Determines data requirements and provides direction to a centralized function within the Sales team environment and/or Research, Financial Analysis, Marketing, etc. Conceptualizes and develops the design of flyers, property brochures, proposals or offering memoranda for the purpose of closing sales. Develops and catalogs business intelligence for assigned sales team. Sources Investment properties and brokerage investors by researching local and national databases. Tracks and reports on investor responses and communications. Audits and manages the update and maintenance of office transactions to include listings and sales. Analyzes competitive and industry information and provides data and recommendations to the team. Provides client services that enhance and expand business. Actively participates in client meetings. Conducts property tours for clients; shows space and discusses property specifications. Regularly Interfaces with client, resolving complex issues, providing technical, marketing, or other information as requested. Responds to pricing and/or non-routine or more complex inquiries and develops proposals in collaboration with team members. May perform other duties as assigned. Skills, Education and Experience: Bachelor's Degree in Marketing, Communications, Business or related field preferred. Current real estate sales license for State where work is performed. 5+ years experience in progressively responsible professional level marketing, sales, or communication jobs. 3+ years experience in the Real Estate industry preferred. Demonstrates creativity and professionalism in presenting marketing and sales data for a diversified audience. Advanced Microsoft Office Suite and website software skills. Excellent organizational, communication (written, oral, telephone), customer service and public relations skills required. Highly developed presentation skills; demonstrated ability to present materials and some complex information effectively in both one-on-one and group situations. Demonstrates problem solving, decision making, and analytical skills. Ability to prioritize, and manage multiple tasks, and meet stringent deadlines. Must possess excellent oral, written and interpersonal skills; Ability to speak clearly and persuasively, as well as listen and respond well to inquiries. Demonstrate high level of group presentation skills and effectively present numerical data. Able to work cohesively in a team environment. Able to maintain confidentiality and integrity of data being reviewed by internal and external clients. Focus on problem solving, mathematical analysis and project management. Knowledge of accounting and business law helpful. Should have advanced knowledge in Microsoft Office software and Project Management software. Utah Driver's License in good standing. Must have reliable personal vehicle with appropriate car insurance. May perform other duties as assigned Salary: $45,000 - $60,000 annually The expected base salary for this position ranges from $45,000 to $60,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The Global Services Department's purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Specialist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. This role serves as the initial point of contact as well as an escalation point for Global Tech Support representatives. This person gathers and analyzes information about the user's issue to answer intermediate to difficult questions about installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This is a full-time (40-hour/week) position. Under current hybrid working arrangements, the person in this position is required to work in our Riverton office once a week (as designated by division) or more depending on business needs; therefore must live close. Must be available to work mornings. Learn more about the GSD HERE ! High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science, Information Systems, Business or any combination of related education or experience up to a minimum of 2 years required. Fluency in reading, writing, and speaking English is required Fluency in reading, writing, and speaking Portuguese is required A+, MCP, Dell or other industry identified certifications are preferred Advanced knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues The ideal candidate: must be fluent in Portuguese and English - it is required. available to work mornings must have a degree in an IT Field and prior Tech Support skills are critical for success Acts as initial point of contact and escalation for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Handles escalated issues from Global Tech Support representatives Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates the most complex problems to the Product Managers/Engineers Performs work under limited supervision

Job Description Department: Power Generation Operations Supervisor and/or Instrumentation Tech II Pay Grade: 16 Employment Type: Full-time Exempt/Nonexempt: Non-exempt Description: Under the direction of the Generation Operations Supervisor and the Generation Instrumentation Tech II, carries out specific job assignments, and sees to the installation and maintenance of the department operational technology network, automation systems, instrumentation, and SCADA. Requires willingness to be cross trained in maintenance and operation of power generation equipment. Duties: Installs, maintains, and repairs instrumentation in substations and generation facilities, including fiber optics and Multiple Address Systems (MAS) radios under the direction of the Generation Instrumentation Tech II. Recommends and implements new automation technologies and techniques. Maintains power departments servers, Programmable Logic Controllers (PLC), firewalls, routers, and network equipment. Performs SCADA installations, including project design, programming, project layout, and network terminal (NTU) installation. Maintains electronic fuel metering and related electronic generation and engine controls. Monitors and maintains hydroelectric production, weed abatement, and hydro facility appearance, as per FERC requirements. Maintains and operates dual-fuel reciprocating engines and hydroelectric generators for city power production. Monitors municipal electrical system and the usage of electric power and culinary water systems. Dispatches after-hours electrical crews and equipment. Periodically required to be on-call (remote). All other duties as assigned. Qualifications: High school diploma or equivalent required. Bachelor of Science in Automation and Electrical Technology or similar degree, plus two (2) years of experience with SCADA in a power department or equivalent setting is required. Will also consider equivalent years of experience in instrumentation, computer operating systems, networks, communication protocols, and electronics. Network, PLC programing, CCST, or similar designation, as well as protective relay certifications are a plus. Background or experience in Diesel Technology and heavy-duty mechanics training is helpful. Must have valid Utah driver's license. KNOWLEDGE, SKILLS, and ABILITIES Must be able to work independently and solve problems under stressful conditions. Must be able to troubleshoot and repair all types of communication topologies, including wireless and fiber communication systems, IP networks, and copper communication infrastructures. Must be willing to expand knowledge by formal and informal education programs. Experience with or willingness to be cross trained in maintaining and repairing large reciprocating engines, air compressors, pumps, and valves. Requires the ability to perform duties and work for extended periods of time with minimal supervision. Physical Demands: While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is frequently required to sit, climb or balance; stoop, kneel, crouch, or crawl; talk, and have good vision and hearing. Must be willing to work outdoors in all types of weather. Moderate exposure to dust, grease, noise, etc. The employee must frequently lift and/or move up to 75 pounds. Drug screen and background checks performed

Why Springbrook: Springbrook Software is the premier provider of cloud-based ERP and payments solutions tailored for local government entities and special districts. For over three decades, we have been pioneers in setting operational standards for small to medium-sized municipalities and utility districts, focusing on efficiency, economy, and security. Our solutions are trusted by over 3,400 cities, towns, and districts across the nation, enhancing financial management, payroll, and utility billing processes. At Springbrook, we cultivate a work environment that values performance, productivity, and teamwork. Our team members are empowered to innovate and excel alongside colleagues who share a passion for transforming the public sector through cutting-edge technology. We prioritize fun, engagement, and a balanced work-life dynamic, offering competitive salaries and superior benefits. Join us if you're inspired to contribute to a new era of transparent, efficient, and innovative governance. We're eager to welcome forward-thinking individuals ready to make a significant impact. Where You Fit: The Merchant Services Support Specialist provides technical support and customer services (online payments and basic - intermediate technical support tickets) to our customers over phone and email. This position is not eligible for remote work. Payment Card Industry (PCI) Standards require candidates in office at 108 South 700 East, American Fork, Utah. This is a full-time position. Responsibilities: Respond to customer queries in a timely and accurate way, via phone or email, adhering to Springbrook Software policies and best practices. Work with customers using credit cards or bank checks for payments over the phone. Become an expert on the Xpress Bill Pay (XBP)/Payment system merchant services Help end-users set up accounts online on the XBP website. Assist customers with chargebacks, refunds, and voids Uses SalesForce to create, track, and/or update details on the specifics of client issue(s). Determine the urgency of issues for each client case and escalate where necessary. Update our internal databases with information about technical issues, internal process documentation knowledge base articles, and useful discussions with customers. Share feature requests and effective workarounds with team members. Maintain general awareness of Springbrook security and privacy policies. Report any security incident or suspected security incident to the Xpress Bill Pay Incident Response Team Required Qualifications 3+ plus year experience providing customer support on electronic payment solutions via phone and email Experience with payment processing and merchant services Call-Center experience Strong customer service skills with the ability to work independently or with minimal supervision to diagnose and resolve moderately complex technical or operational problems. Organized, positive attitude and a team player. Ability to work with others in researching and resolving issues to help simply the complex world of payments, chargebacks. Prepare reports for internal and external updates. Desired Qualifications Bachelor's Degree or equivalent Understanding and experience working in the Payments area, particularly support of merchant accounts and payment systems Prior work experience within local government or providing support for a SaaS product Applicants must have the unrestricted ability to wor k in the United States (sponsorship will not be offered). Xpress Bill Pay is an Equal Opportunity Employer. Xpress Bill Pay does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.