Specialist Jobs in Ann Arbor, MI

CBRN Specialist Job Overview: If you're passionate about cutting-edge technology and playing a key role in occupational safety, this is the opportunity you've been waiting for. Your role will involve utilizing state-of-the-art equipment and technologies to safeguard the workplace against contamination and potential harm from hazardous materials. Join us and be a part of shaping the future of STEM innovation. Requirements: Attend a 21-week paid training program to gain skills and certifications in chemistry, biology, laboratory safety, laboratory compliance, laboratory decontamination procedures, laboratory protocol, hazardous material handling, hazardous material removal, hazardous material storage, and hazardous material detection equipment operations. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. 30 days paid vacation. 90 days paid paternity and maternity vacation. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Tuition assistance. Student loan repayment. Flexible retirement and pension plans. Pay and Promotion: Entry pay and promotions vary based on education level and qualifications. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Cedar-Sinai Medical Center, Johns Hopkins Health System, and College of Biomedical Equipment Technology. Similar Career Fields Include: Occupational Safety, Chemical Technicians, and Biological Technicians. About Our Organization: The U. S. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Interview

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Lead Client Access Specialist FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO’s programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver’s license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. Benefits Overview 403(b) retirement plan Medical, dental, and vision insurance Life insurance Short-term and long-term disability (STD/LTD) Combined Time Off (CTO) E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

This role is responsible for all of the tasks associated with review and payment of warranty claims, which includes a technical analysis to ensure compliance with the established client Warranty Policies & Procedures in effect at the time of repair. The role provides direction and support to Dealers, field staff, and corporate employees via phone and email support to ensure that warranty data is correctly submitted, reviewed, and paid in a timely manner. It also provides clarification on Warranty coverage, eligibility, and policy by providing instructions on where to obtain needed information for proper claim coding and processing. This position adjusts and approves claims for payment, and follows-through to ensure that claim adjustments are accepted and implemented via the Warranty Audit Trail when the claim is paid. The function ensures that SAGA is up-to-date to handle a smooth and accurate claim process to avoid unnecessary rejections and also review claims that fail SAGA edits. Finally, this role tracks warranty trends, trains dealer staff, new corporate employees and field employees regarding client Warranty Policy and Procedures, and SAGA as it pertains to Claims Adjusting. **MUST:** - Be able to come in office. Although we are hybrid, it is important that they are aware of the 3 days in-office requirement and have no issues with meeting this requirement - Good attitude and is able to work in a team environment - Is able to work under pressure **WANT:** - Customer service experience - Warranty Experience - Automotive Experience **Experience** : 2+ years dealer experience **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Job Description Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments. Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals. • Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks. Requirements include: Associates degree or at least 2 years’ experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.

Job DescriptionSalary: 17.50/hr Zeppelin Cleaning Services offers the best pay and work environment in the industry. Our employees are a team of all-stars and love working here. Although we love hiring experienced professionals, we are willing to invest in people who are eager to learn and succeed. If you're looking for a great opportunity to excel and be compensated well for your talent, we would like to speak with you. Shift Details: Type: Cleaning Open Accounts During the Day Time, Delivering Supplies, Taking care of inventory, Assisting with collection of Laundry Days Cleaned: Monday through Fridays Location: Saint Clair Shores, MI (This is where you will start your shift, a company car is provided to travel to various locations) Hours cleaned: Hours vary, expect 4-6/day Total hours per week: 20 - 30 a week Start Time: 8:00 am Responsibilities Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, trash removal etc.) Delivery Supplies to multiple accounts Collect laundry from various job sites Take a detailed list of inventory at accounts and report back to management Perform and document routine inspection and maintenance activities Carry out heavy cleansing tasks and special projects Notify management of occurring deficiencies or needs for repairs Wiping and disinfecting surfaces Notify management of occurring deficiencies or needs for repairs Cooperate with the rest of the staff Requirements: Driver's License Willing to take a background check Have reliable transportation Team oriented, also can complete tasks alone Have an excellent work ethic and an eye for detail Excellent Attendance Ability to walk, stand, reach and bend for extended periods of time Ability to lift and move items around 15 -30 pounds If this position is something you may possibly be interested in, please visit our company website at zepservices.com and fill out the employment application at the top. If you fit the criteria that Zeppelin is looking for, someone from the office will then give you a call to discuss further detail.

Are you the kind of person who lights up on the phone, thrives on helping people, and loves the thrill of turning interest into action? Rutkowski Law Firm is looking for a Client Engagement Specialist to be the warm, confident first voice our potential clients hear. In this role, you'll guide families through their first interaction with us - booking meaningful appointments that lead to peace of mind and lasting legal protection. If you're energetic, organized, and passionate about people, we want to hear from you. Respond promptly and warmly to all new client inquiries - by phone, web, or referral - within 1 hour during business hours Qualify potential clients using clear, empathetic conversation flows and firm-provided intake criteria Confidently schedule 20+ appointments per week with qualified leads for our legal team Re-engage unbooked leads through follow-up calls, emails, and texts, with a goal of scheduling at least 2 additional appointments per week from reactivations Document all client interactions accurately and consistently in our CRM Collaborate with the sales and legal teams to ensure a smooth, professional client experience from first contact to first meeting Track and report lead engagement metrics and identify trends or gaps that impact the booking rate Contribute to a team culture grounded in empathy, responsiveness, accountability, and continuous improvement Required: 1-3 years of experience in client service, inside sales, appointment setting, or a similar front-line role Exceptional verbal communication skills - confident, clear, and empathetic on the phone Strong organizational skills with the ability to manage multiple conversations and follow-ups simultaneously Comfortable using CRM systems, phone platforms, and online scheduling tools Proven ability to meet and exceed individual performance goals (e.g., booking targets, response time SLAs) Reliable, self-motivated, and eager to contribute to a fast-moving team High emotional intelligence and the ability to handle sensitive client situations with warmth and professionalism Coachable with a growth mindset - open to feedback, training, and continuous improvement Preferred: Experience working in a law firm, medical office, or other professional service business Familiarity with estate planning, elder law, or working with senior clients and their families Prior training in sales, intake, or consultative communication frameworks Experience in a high-volume call or lead-response environment Michigan-based (or Eastern/Central time zone), even if working remotely

Client Specialist, Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Personal Lines team, you will work directly with the Private Client Service Manager, Producers, and other Account Managers for operational support. This role is responsible for servicing and retaining existing personal lines clients. This includes the ability to manage workload by processing daily servicing tasks and respond to customer needs. Responsibility also includes assisting the personal lines department with the marketing and placement of new & renewal personal accounts in accordance with guidelines, procedures, and objectives of the company. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * College degree preferred. * Prior insurance experience preferred. * Must be a self-starter, be able to work under extreme pressure, multi-task, be detail oriented and meet established deadlines. * Ability to work well with people, in a team environment, and to communicate effectively at all levels is required. * Excellent verbal and written communication skills. * Strong analytical and problem solving skills. * Excellent time management and organization skills. * Proven ability to perform work accurately and thoroughly. * High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, Outlook, Internet and carrier websites preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #LI-Hybrid #MMAUMW

Responsible for providing clerical support for loan and other business services activities. Prepares and files a variety of documents. Monitors, updates, and services business accounts. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to members, and acts in support of the Business Services Specialist Team. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective performance of assigned clerical, secretarial, and account processing functions; a. Monitors, maintains and services business accounts, and serves as primary point of contact for borrowers post close b. Monitors and compiles adequate supplies of business service offerings for branches. Orders checks for businesses. c. Assist with the collection of data for annual loan reviews d. Tracks and ensures appropriate business account opening information is received from branches in a timely manner. e. Orders checks for businesses, processes payment history requests, payoff letter requests, lien releases and business member / department mailing needs f. Processes invoices and GL reimbursements g. Scan, organize and file various forms of documentation h. Assists and compiles information related to members research requests i. Maintains, organizes, updates and prepares files for internal audit business files. j. Prepares appropriate vendor reviews k. Monitors negative accounts and assists resolutions in business collections l. Processes business credit report requests, approves RDC requests m. Ensures mortgage recordings and final title policies are received n. Sends out adverse actions for loan denials 2. Assumes responsibility for establishing and maintaining effective business relations with members; a. Assists with questions and problems courteously and promptly. b. Obtains and conveys information as needed. c. Maintains the Credit Union's professional reputation. 3. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management; a. Attends and participates in meetings as required. b. Assists, supports, and replaces Business Services personnel as needed. c. Develop and maintain strong working relationsip with all branch staff to assist with any needs d. Keeps management informed of area activities and of any significant problems. 4. Assumes responsibility for related duties as required or assigned; a. Completes special projects as assigned. b. Ensures that work area is clean, secure, and well maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Basic knowledge of business account services and procedures, helpful not Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. EXPERIENCE REQUIRED: Prior experience helpful, particularly in a financial environment. SKILLS/ABILITIES: Accurate and attentive to detail. Project management skills and well organized. Strong typing abilities. Ability to assist, direct and coordinate others. Able to use computer, adding machine, copy machine, and basic business equipment. Maintains high degree of confidentiality. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Able to work well independently. Use of Excel, Word and Adobe acrobat

IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer. Job Description Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote during COVID, then Troy, MI Requirements gathering and analysis / break down of large requests into user stories and/or component parts System and system integration design based on requirements Man management of adjunct technical resources, including vendor deliverables Agile or agile-variant software development methodologies Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans Proven strength in interpreting customer business needs and translating them into application and operational requirements. Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling. Strong experience with incident management, leading both on and off-hours ad hoc support teams. Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc. Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus) Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. Excellent analytical and problem solving skills. Execute root cause analysis of systems and data issues. Excellent organizational skills. Excellent understanding of business process. Strong ability to think through workflows and the characteristics that make each workflow different. Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. Proven ability to easily adapt to changes in processes, procedures and priorities. Proven understanding of web service APIs and XML messaging systems Additional Information Local Preferred

EXCELLENT CAREER OPPORTUNITIES IN HOSPITALITY! APPLY NOW! EXCELLENT PAY - YOU PICK WHEN YOU WANT TO WORK - GREAT FOR PART-TIME OR SUPPLEMENTAL INCOME GREAT PAY $16 - $22/ HR We are currently accepting applications for professionals in the Hospitality Industry - Servers, Bartenders, Housemen, Barbacks, Chefs/Cooks, and more - Pay will vary based on position & venue. NOT A TRAINED PROFESSIONAL? ASK ABOUT OUR FREE TRAINING PROGRAM.

The Entry Level Loan Lock Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. WHAT YOU WILL BE DOING * Processing lock requests such as manual locks, re-locks, and rate changes * Completing lock related Change of Circumstance requests * Monitoring inbound Lock Desk work queues to maintain SLA on all received requests * Handling inbound phone calls from internal and external clients WHAT WE NEED FROM YOU * 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc. * Successful track record with Client Service * Comfortable with numbers and math * Comfortable in a high production role * Strong ability to remain calm and positive in stressful situations * Resourceful when problem-solving and able to think outside of the box while following the process in place * Ability to multi-task, prioritize, and quickly solve any problems that arise * Know when to escalate an issue and to the appropriate team; strong skills in judgment calls * Ability to simplify and include all details to provide appropriate feedback * Proficient with the entire Microsoft Suite * Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry * You thrive in a team environment. We're one team working towards one common goal * You have a strong ability to take ownership when necessary - We call this "Thumb Pointing" * Driven with a strong work ethic who thrives on getting better every single day * High School Diploma * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Qualfon is hiring Loan Specialists to manage inbound / outbound communication from our client's members regarding their banking loan needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers. Hourly pay rate - $19.25/hr This position is located onsite at our Headquarters in Highland Park, MI. Our Mission: Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. * Further your education and earn a college degree through our Qualfon University scholarship program * FREE access to personal and professional support through the Qualfon Care Coaches' program * Medical, dental benefits, vision, and life & accident insurance for full-time employees * Competitive wages * Opportunities to earn additional income through incentives * Paid time off * Onsite gym and cafeteria * We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values * Qualfon/Dialog Direct is dedicated to ensuring all team members have Fun@Work! RESPONSIBILITIES * In this position, you will field inbound communication (phone, email, chat, social media, etc) from our client's members regarding their banking needs. * Tasks include but are not limited to; handle inquiries related to active credit card accounts, assist with monetary transactions, non-monetary and maintenance transactions, assist with cases of fraudulent credit card activity, address queries, complete transactions, and perform maintenance for various account types, including checking accounts, savings accounts, and certificates of deposits, provide information regarding consumer loan applications, etc. * Begin by thoroughly understanding the customer's need. This may involve asking clarifying questions to gather more information. * Utilize resources and systems to conduct research and present the customer with a resolution. * Adhere to performance metrics and quality standards QUALIFICATIONS * 1 year of customer service experience required * 1 year of call center experience is required * 1 year of banking or financial services experience is strongly preferred * High School diploma or GED required; college degree preferred * Ability to work onsite in Highland Park and meet attendance requirements * Adhere to a set schedule including start, break, lunch, and end time * Veterans and their family members are encouraged to apply * Strong written and verbal communication skills * Professional, articulate voice and listening skills * Maintain customer privacy * Internet & research skills: ability to research and quickly become an expert in a variety of subjects. * Computer savvy and can resolve minor technical issues with minimal assistance * Typing 25 words per minute with 90% accuracy * Ability to critically think through situations and solutions * Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude * Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance * At ease with multi-tasking in several computer applications at once while holding a conversation with a customer EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon. com/************************* Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. ************************************************* to discuss reasonable accommodations. Apply

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collections Specialist to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collections Specialist is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team? Work with a high energy and collaborative group of supportive professionals. We are committed to helping you own your career and grow professionally and personally. Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more! Very generous paid time off and a very flexible work environment to help you find just the right work-life balance. Tuition reimbursement and a student loan debt repayment program Our Fidelity 401k program with employer match is one of the most generous you'll find. From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find! What will you be doing in this role? Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed. Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and Maintains high level of professionalism in regard to confidentiality and service in collection efforts Monitor Fraud Software Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts. Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off Continues collection efforts on previously charged-off loans Assists in providing training to other department team members Demonstrates responsibility for security of member information Contributes to the improvement of credit union processes and procedures Provides reports of collection activities Maintains knowledge of laws and regulations affecting financial institutions policies and procedures Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc. Other duties as assigned What you will need for this role: Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required 1 year of credit union collection experience is desirable Sensitivity to confidential matters and ability to exercise discretion Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook Strong verbal and written communications skills Must be a team player and possess a high energy “can do” attitude Physical Demands/Work Environment The environment is typical of an office atmosphere. The noise level in the environment is usually moderate While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

Join our global collections team at Clarivate as a Collections Specialist ! Are you passionate about building strong customer relationships and ensuring financial stability? As a Collections Specialist, you'll play a crucial role in our dynamic team, working closely with management, accounts receivable, customer service, and sales. Your expertise will help us meet customer needs, reconcile accounts, and resolve past-due balances, all while maintaining the highest standards of quality and professionalism. About You - experience, education, skills, and accomplishments… Bachelor's degree in Accounting or related field preferred, or equivalent combination of education and experience will be considered Strong technology skills, with strong working knowledge of Microsoft Excel and Microsoft Word. Experience using Oracle or similar ERP system It would be great if you also had… Working knowledge of systems used at ProQuest (i.e.: Oracle) 2+ years of B2B collections experience What will you be doing in this role?... Handles daily collection activity through customer contact; records entries within collector file. Reviews monthly statements for all customers in territory. Maintains collection notes in Oracle to track customer contacts and payment status. Initiates credit stops for customers when appropriate to the circumstance. Analyze open AR for collections risk for quarterly bad debt reserve calculation; handles categorization and recommendation of reserve amount. Maintains close contact with sales to better understand customer landscape. Investigates and facilitates resolution for incoming customer inquiries through direct service or referral to correct department. Assists with back-office integrations for acquisitions. Hours of Work This is a full-time, hybrid position working out of one of our Ann Arbor office location Ability to be flexible with working hours across regions and time zones worldwide #LI-hybrid #CB At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Our Opportunity: The Collections Specialist works with members to provide solutions to mitigate losses for the CU and collects on all delinquent accounts including consumer, business, mortgage, VISA, courtesy pay, and other loan products, as well as processing garnishments, levies, and other actions to recover on past due accounts in accordance with CCF's Mission, Vision, Goals and Service Promises. What You'll Do in This Role: Initiates contact with members through phone calls, emails, letters, texts, and messages within all digital channels, to urgently pursue and secure prompt recovery of all monies owed to the Credit Union that have been classified as being in default in accordance with CCF's Mission, Vision, Goals and Service Promises. Manages and maintains weekly and monthly collection queues ensuring appropriate penetration of the queues are achieved based upon the credit unions goals. Researches and imposes resolution options including, but not limited to payroll deductions, skip tracing, and lien placements to ensure the greatest amount of repayment and minimize losses to the CU. Processes legal request packets for lawsuits, repossessions, and bankruptcies to be filed and follows-through on all stages for alpha queues or prepares collection agency referral packets for 3rd party agency and follows-through. Includes, but not limited to gathering facts, negotiating redemptions, processing notice of sales, assigning repossessions to agents and auctions, and processing referral documentation to attorneys. Posts judgments and reaffirmations when received from the attorney. Initiates payment posting and filing of disability, GAP, CPI, total loss, life claims, or other filings necessary to recover funds. Gathers, negotiates, and presents case facts to Management for approval. Subsequently processes approved member requests for loan workouts/reduced payments/alternative payment arrangements related to income reduction or financial stress. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring To CCF: One to three years of similar or related experience, including time spent in preparatory positions. High School graduate or GED. Excellent organizational skills, with the ability to handle multiple tasks by prioritizing job responsibilities. Excellent customer service skills. Strong attention to detail. Strong listening, persuasion, and negotiating skills required. Strong, professional communication skills (written, verbal, digitally and in person). Proficiency with the Microsoft suite of products including Word, Outlook, and Excel. Ability to be bonded. Work Location: This position is based in Auburn Hills Michigan. Hybrid working arrangements are available following 3-6 months of successful employment. EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, and Ontario, Canada. As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients' health & safety at the center of everything we do. SUMMARY: The RCM Collections Specialist is responsible for the management of activities relative to third party payer collections. This includes, but is not limited to, performing accounts receivable management, following up on denials/non-payments, filing appeals for medical necessity, benefit coverage, etc. This position should have collections work experience in DME and other healthcare-related services. IN THIS ROLE, THE IDEAL CANDIDATE WILL: Monitor accounts receivable agings to ensure timely resolution of claims Ability to identify and report any trends causing future potential denials Ensure payment accuracy Must be able to interpret payer explanation of benefits (EOBs) Review payer denials, analyze accounts, and determine the next appropriate steps to achieve payment success This will include payer portal review and phone calls to payers. Successful candidates will have the ability to clearly and concisely communicate the issues that they are seeing and request payer representatives to assist with resolution. Conduct insurance reverification as needed through various eligibility tools Research, write, and submit appeals as appropriate Process third party payer correspondence, refunds, and adjustments Accurately and thoroughly document the pertinent collections activities in appropriate systems Respond to all patient inquiries timely Remain up to date on payer medical policy notices and changes Share information and ideas for process improvements with team Comply with all work instructions, policies, and behavioral expectations QUALITY AND QUANTITY OF WORK Team members will be responsible for hitting regular productivity targets with a high level of quality. Quality audits will be performed on a regular basis and feedback and education will be provided to the team member to help support growth and development. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS: Associate Degree or equivalent preferred; minimum two years related experience; or equivalent combination of education and experience Organizational skills Good troubleshooting skills Strong attention to detail Proficient with Word, Excel, Outlook Operate Express/HDMS/Waystar proficiently Understanding of insurance guidelines including Medicare, Medicaid, Workers Compensation, and all Commercial managed-care plans Ability to handle inquiries and respond via telephone or in writing Ability to explain and resolve collections-related questions/issues to patients, sales representatives, and facilities Proper use of ICD-10, CPT, and HCPCS codes Ability to independently meet tight deadlines in a project-based atmosphere PERSONAL AND PROFESSIONAL ATTRIBUTES: Required to understand and have a commitment to the philosophy, mission, values, and vision of the business and will be required to demonstrate these values with his/her daily actions. The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes: Strong work ethic Sound judgment Proven written and verbal communication skills Natural curiosity to pursue issues and increase expertise Passionate about InfuSystem and serving customers and patients Strives to make an impact on improving our business processes and results Exemplary honesty and integrity Ability to collaborate effectively and work selflessly as part of a team PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPREHENSIVE BENEFIT PACKAGE TO INCLUDE: Health, Dental, Vision Life Insurance, STD & LTD 401(k) with a specified Company Match Employee Stock Purchase Program Tuition Assistance Generous Paid Time Off plan Paid Parental Leave Employee Assistance Program Competitive Pay Direct Deposit Employee Referral Bonus

We are seeking a dedicated and detail-oriented Collection Agent to join our team. In this role, you will be responsible for managing accounts receivable, negotiating payment plans, and ensuring timely collection of outstanding debts. The ideal candidate will possess strong customer service skills and a solid understanding of billing and revenue cycle management. Your ability to analyze accounts and effectively communicate with clients will be key to your success. Responsibilities: Manage and maintain accounts receivable by reviewing outstanding balances and contacting clients for payment. Negotiate payment arrangements with clients while ensuring compliance with company policies. Conduct account analysis to identify trends in collections and report findings to management. Utilize accounting software to track payments, updates, and client communications. Provide exceptional customer service by addressing client inquiries and concerns regarding their accounts. Document all interactions with clients in accordance with company procedures. Participate in telemarketing efforts to reach out to potential clients for collections. Qualifications: Proficiency in accounting software and tools related to collections. Strong analytical skills with the ability to perform account analysis effectively. Excellent customer service skills with a focus on building rapport with clients. Ability to negotiate effectively while maintaining professionalism. Familiarity with ICD-10 coding is a plus but not required. Strong communication skills, both verbal and written, are essential for this role. A high level of attention to detail and organizational skills is required. Join our team as a Collection Agent where your contributions will directly impact our financial health while helping clients manage their accounts efficiently.

Vetted Locums is seeking OBGYN Physicians for ongoing locum contracts at $220-$280/hour across multiple states. Responsibilities: Provide routine and emergency obstetric and gynecologic care. Manage labor and delivery services. Perform surgical procedures including cesarean sections. Consult with primary care providers and specialists. Qualifications: MD with OB/GYN board certification. Valid license or eligible for expedited licensure. Skills: Expertise in prenatal and postpartum care. Strong surgical skills. Excellent communication for patient-centered care.

As a Chemical, Biological, Radiological, and Nuclear Specialist, you'll protect the country against the threat of CBRN weapons of mass destruction, and you'll decontaminate hazardous material spills or accidents. You'll employ the most advanced equipment and coordinate defense systems against these weapons of mass destruction in support of joint and combined arms operations. Requirements A U. S. Citizen or permanent resident with a valid Green Card Age: 17-34 years High School Diploma or GED Must meet tattoo guidelines No major law violations No significant medical concerns Training & Certifications 17 Nationally recognized certifications available 10 weeks of Basic Training 11 weeks of Advanced Individual Training 100 ASVAB Score: Skilled Technical (ST) Skills You'll Learn Chemistry & Biology Detection & Decontamination Defensive Operations