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Service Supervisor skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical service supervisor skills. We ranked the top skills for service supervisors based on the percentage of resumes they appeared on. For example, 10.7% of service supervisor resumes contained patients as a skill. Continue reading to find out what skills a service supervisor needs to be successful in the workplace.

15 service supervisor skills for your resume and career

1. Patients

Here's how service supervisors use patients:

Planned and conducted training programs in dietetics, nutrition, and institutional management and administration for health-care personnel and patients.
Improved customer service and patient satisfaction by closely monitored operations assuring all patients are serviced on a timely manner.

2. Cleanliness

Here's how service supervisors use cleanliness:

Ensured safety and cleanliness of work areas, inspected repair bays for functionality and evaluated personnel performance.
Supervised cleaning of facilities and equipment, inspected dining rooms and equipment for cleanliness

3. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how service supervisors use safety procedures:

Awarded Army Commendation Medal for implementing post wide fueling safety procedures and processes during Operation Joint Endeavor deployment.
Directed unit explosive safety program through the development of explosive safety procedures and training.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how service supervisors use patient care:

Handled purchasing and inventory management functions involving patient care products for the entire hospital.
Developed Respiratory Therapy Driven Protocols to improve patient care and reduce unwarranted therapy.

5. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how service supervisors use direct supervision:

Provide direct supervision and leadership to Production Team Leads and other production/service personnel in high volume and labor intensive manufacturing areas.
Direct supervision of eight Member Service Representatives, and at times indirectly supervised thirty representatives while acting as the on-call supervisor.

6. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how service supervisors use professional development:

Managed human resources, staffing, professional development, strategic planning, policy development, resource allocation, and administration responsibilities.
Provided ongoing professional development training, supervision of the cost projection specialist team, and instructive communication with corporate clients.

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7. Front End

Here's how service supervisors use front end:

Front End supervisors also support cashier development and accuracy by utilizing various tools.
Led front end team to maximize operational efficiency and support customer satisfaction.

8. Customer Satisfaction

Here's how service supervisors use customer satisfaction:

Developed and implemented Customer Returns process and Distribution Center returns in Mexico resulting in significant customer satisfaction and reduced storage costs.
Evaluate customer satisfaction, develop cooperative associations and relationships, and utilize resources to continuously improve external customer relations and satisfaction.

9. Excellent Interpersonal

Here's how service supervisors use excellent interpersonal:

Developed excellent interpersonal communication skills.
Trained in and maintain excellent interpersonal and communication skills that complement proven creative problem solving capabilities.

10. Math

Here's how service supervisors use math:

Program benefited with the development of gross motor skills, math, science and sensory skills among the children.
Use of Math and English.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how service supervisors use payroll:

Approved all vacation requests for operational staff members, processed payroll information, and ensured all operational/financial goals were consistently met
Reviewed and analyzed budget transactions and payroll information, prepared financial reports and presented information to internal and external parties.

12. HVAC

Here's how service supervisors use hvac:

Originated new qualified job opportunities for Building Systems and HVAC projects and new accounts through building and sustaining strong customer confidence.
Managed HVAC service on all of Carrier's National Account Customers in Georgia, worth over $1M.

14. Plumbing

Here's how service supervisors use plumbing:

Assisted with a host of complex issues regarding home repair regarding in depth electrical, structural, and plumbing repair.
Supervised staff in the installation, repair, and maintenance of carpentry, painting, plumbing, mechanical and refrigeration.

15. PowerPoint

Here's how service supervisors use powerpoint:

Developed innovative PowerPoint presentation used to train Division employees in Suspicious Mail and the shipping of hazardous materials.
Create presentations in PowerPoint and assist Executive team with travel arrangements and calendar management.

12 Service Supervisor Resume Examples

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What skills help Service Supervisors find jobs?

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List of service supervisor skills to add to your resume

The most important skills for a service supervisor resume and required skills for a service supervisor to have include:

Patients
Cleanliness
Safety Procedures
Patient Care
Direct Supervision
Professional Development
Front End
Customer Satisfaction
Excellent Interpersonal
Math
Payroll
HVAC
Social Work
Plumbing
PowerPoint

Food Handling
Corrective Action
Middle Management
Direct Reports
Quality Standards
HR
Performance Evaluations
Coordinators
Performance Management
Departmental Policies
Quality Service
Disciplinary Actions
Staff Development
Process Improvement
Customer Complaints

Performance Appraisals
Medicaid
Federal Regulations
Service Calls
Customer Relations
Provides Supervision
Problem Resolution
Inventory Control
Staff Training
Performance Standards
Customer Issues
Staff Performance
Allergies

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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