Service Coordinator Jobs in Baldwin, PA

Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications. Vital Care (****************** is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. Paid time off, personal days, and company-paid holidays. Paid Paternal Leave. Volunteerism Days off. Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. 401(k) matching and tuition reimbursement. Employee assistance programs include mental health, financial and legal. Rewards programs offered by our medical carrier. Professional development and growth opportunities. Employee Referral Program. Job Summary: Perform duties to process referrals, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt. Recognize additional revenue opportunities and improve collection rates while working within standard or accepted practice limits. Credentialing/re-credentialing and Contract applications. Duties/Responsibilities: Review patient files for completeness and accuracy, identify and audit claims, ensure all revenue opportunities are included, and complete and submit primary and secondary billing to payers for reimbursement via paper bills and clearinghouse submittals. Communicate effectively with franchise partners and other VCI departments regarding the status of order intake. Document case activity, communications, and correspondence in the computer system to ensure completeness and accuracy of account activity and actions taken to resolve outstanding claims issues. Schedule follow-ups in required intervals. Investigate and verify benefits for pharmacy and medical third-party claims. Obtain prior authorizations; initiate requests, follow up to provide the additional required information, track progress, expedite responses from insurance carriers and other payers, and maintain contact with customers to keep them continuously informed. Track, report, and escalate service issues arising from requests for authorizations or other issues that delay service to ensure patient access and to avoid delays that may interrupt therapy. Communicate financial obligation information with patients so that they clearly understand all therapy costs before starting service. Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team. Assist with processing online adjudication of collection issues and nurse billing as assigned. Perform other related duties as assigned. Required Skills/Abilities: Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts. Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types. Proven ability to identify gaps and problems from a documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action. Strong organizational skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation. Proven knowledge and skill in utilizing MS Office suite of software and pharmacy applications. Education and Skills: High school diploma or equivalent and additional specialized training in intake, pharmacy/medical billing, and/or collections. Two years' Intake, Medical Billing, and/or Collections experience required. Two years of home infusion therapy is required. Coding Course Certification is highly preferred. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time.

Job DescriptionSalary: $21.00-$24.00 requires travel in Allegheny county and surrounding areas.*** **Sign On Bonus available** *Pittsburgh Post Gazette 2024 Top Workplaces Winner!* View our Pittsburgh Post Gazette Top Workplaces Page here: ************************************************************* Join Our Team as a Service Coordinator I! Are you passionate about making a difference in peoples lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you! About Us: At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community. View our careers page here: ***************************************************** Key Responsibilities: Service Coordination:Assess, identify, secure, and monitor services for program participants based on their unique needs. Participant Support:Respond to participant needs through various communication methods and remain attentive to their requirements. Compliance:Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting. Documentation:Document each visit and contact in a detailed and person-centered manner in all required systems. Training & Support:Provide necessary training and support to participants and consumer employees in managing direct care services. Database Management:Maintain and utilize internal databases to track participant information and encounters. Assistance:Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services. Company Values:Demonstrate company values consistently in all interactions and duties. Qualifications: Education: Bachelors degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus. OR Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred Skills:Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork. Technical Skills:Proficient in using computer systems and technology relevant to the role. Physical Demands:Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently. License:Valid drivers license and dependable means of transportation. Must be able to travel throughout Allegheny and surrounding counties. Why Join Us? Impactful Work:Make a real difference in the lives of individuals in your community. Supportive Environment:Work with a team that values collaboration, inclusivity, and personal growth. Professional Development:Opportunities for continuous learning and career advancement. Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being. Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!

Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Field Service Work Coordinator Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-Time position with hours Monday - Friday 9:00-5:00 PM The Field Service Work Coordinator oversees the coordination of Field Services activities, including administering the Field Service Database, initiating Field Service work orders (FSWOs), performs customer follow up, prepares customer correspondence for Field Service events, manages purchase requisitions and invoice receiving, and coordinates prevailing wage payments and Certified Payrolls. This position is an integral part of the CCC Customer Satisfaction program for Field Services. Duties and Responsibilities (not limited to) * Maintain Day-to-Day Field Service Workflow * Initiates Field Service Work Orders * Coordinates with CSEs on order changes and assuring correct sales order and line items are available for cost collection * Update/maintain Field Service Personnel lists * Prepare internal and external correspondence * Primary contact for all remote Field Service personnel * Maintain and stock departmental supplies * Mail Distribution (First Class, FedEx, DHL overnight Courier express) * Primary point of contact for notification of jobs requiring prevailing wages * Determines wage rates for applicable time and jurisdiction * Compiles hours worked on prevailing wage jobs * Calculates any additional pay due to each person working on prevailing wage job(s) * Completes Certified Payroll forms for each prevailing wage job for each week, as required * Enters purchase order requisitions in SAP for Field Service project-related items such as subcontractors and equipment rentals * Performs goods receipt and invoice receipts against Field Service Pos * Assists other departments in PO Requisitions and receiving as necessary Qualifications * A high school diploma or general education degree (GED) is required * 0-2 years of experience with computers or SAP is required About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is in western PA, western NY, and WV. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Service Coordinator will be responsible for providing telephone and email support to customers requesting service support. This person will coordinate with internal departments and vendors in regards to the scheduling and ordering of installation, maintenance, and repair of CNC machines. Other duties include, but are not limited to: What You Will Contribute: • Effectively respond to machine service requests from customers/internal staff; updating customers on service related issues • Documenting service updates in the job file; following up with customers and technicians on CNC service repairs to ensure customer satisfaction • Answer incoming customer calls, creating phone supports in our service system • Reviewing closed work orders to ensure service report is present and accurate. Submitting it to the billing team. • Assisting with schedule. • Submitting and managing requests with core vendors • Possessing and maintaining a basic knowledge of machine tool industry and product lines represented by the company will be helpful • Perform miscellaneous organizational and administrative tasks as required • Adhere to all company policies, procedures and business ethics codes Other Functions: Perform related duties as required The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: • Experience in service coordination and customer service • Working knowledge of CRM Systems is beneficial, specifically salesforce.com • Intermediate to advanced skills in Microsoft Office Suite • Excellent technical, communication, and presentation skills. • Problem solving skills and strong attention to detail • Available for 40 hours in office, Mon-Fri 8a-5p What's in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: • Competitive starting salary • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance • 3+ Weeks' Vacation to Start • 10 Company Paid Holidays • 401(k) retirement plan with company contribution • Tuition reimbursement • Employee appreciation events and perks • Employee Assistance Program **************************************** Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises. • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. • Ability to sit for prolonged period of times. • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. • Ability to frequently use hands and arms. • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Morris Group, Inc. offers competitive salary, comprehensive benefits packages including a zero-premium option, and tuition reimbursement. Job Req: 1222B

Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check: ****************** Position Summary: Will be taking inbound calls from patients, doctor offices and pharmacies. Following a call script Excellent Communication skills both written and verbal Organized and Detailed Do not need background in Health Insurance but would be a plus. Outstanding Customer Service Skills Good Data Entry Skills Job Description: Responsible for customer service and case management Answers basic clinical and program inquiries. Coordinates access to therapies through the patients' healthcare providers. Schedules and conducts appropriate follow-up based on each patient's situation. Facilitates access to appropriate support services, including reimbursement counselling, nursing hotline, and support. Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information. Supports payer research, health care policy library, and state management. Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database. Performs related duties as assigned. Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong organizational skills; attention to detail Ability to proficiently use computer and standard office equipment Working knowledge of Microsoft Office Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management Ability to resolve associate issues effectively and efficiently Qualifications only W2 Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionThe DHS Complex Case Service Coordinator will provide assessment, outreach, linkage, and assist with the acquisition and coordination of resources and services for the identified client’s on their caseload. This individual will be responsible for administering the Child and Adolescent Needs and Strengths Assessment (CANS) to assist in the service planning for the youth and/or their parent/guardian. Additionally, the Complex Case Service Coordinator will provide ongoing support for youth placed in specialized group homes, which currently include Devereux Mapleton, Family Links Phoenix, Pathways and Horizon, Keystone, Pathways Enhanced (Oil City) and Family Links shelter (for youth who do not have current SC assignments). These programs are subject to change based on additions or deletions to the DHS contracted provider list. The CANS is a multi-purpose tool developed to support care planning and level of care decision-making to facilitate quality improvement initiatives and to allow for the monitoring of outcomes. The assessor will facilitate communication across child-serving agencies and better identify the needs and strengths of youth and their families to support and maintain the youth’s path toward recovery. Work is performed with considerable degree of initiative and independent judgment in accordance with established regulations, policies, and procedures. The position reports directly to the supervisor who provides general guidance regarding program issues. DUTIES AND RESPONSIBILITIES Maintain CANS credentialing on a yearly basis Meet all timelines identified by the Department of Human Services screening process Maintain a caseload of 25-30 youth Completes case notes and documentation within the DHS documentation system Completes the CANS assessment in the Key Information Demographic System (KIDS) Implement the CANS screening tool for referred eligible youth placed in care Ability to travel to identified contracted providers as needed Attend and participate in County Integrated Children’s Planning meetings Complies with and adheres to HIPAA confidentiality policy Coordinates with families, providers, Office of Children Youth and Families, juvenile probation, educational system and any other community resources as necessary to facilitate appropriate services and resources Attends and participates in personal development and remains competent and knowledgeable of current trends, initiatives, resources and services available for clients and families SKILLS AND KNOWLEDGE Ability to work in a team-oriented atmosphere Ability to be attentive to detail Demonstrates organizational skills Ability to adapt and adhere to timelines Ability to be a self-starter and creative in identifying solutions to problems; knowing when to inform supervisor when obstacles arise Knowledge of Microsoft Office products including Word, Excel, and PowerPoint Ability to adapt to and learn new software products Ability to work with people from a variety of diverse agencies, backgrounds, resources, and communities ESSENTIAL REQUIREMENTS Possess Act 33, Act 34 and FBI clearances Have a valid Pennsylvania motor vehicle license and access to a personal vehicle. Have current auto insurance that meets minimum collision coverage Knowledge of guidelines and regulations of all levels of service coordination Strong oral and written communication skills Excellent leadership qualities Ability to work independently Full-time position requiring 40 hours per week EDUCATION AND EXPERIENCE Master’s Degree in Social Work, Education, or Psychology, or RN Degree, or a Bachelor Degree in Social Work, Education, or Psychology with two years experience in the CASSP system. BENEFITS AND COMPENSATION $24.52 an hour ($51,000 yearly) 18 days PTO 401k Match Medical, Dental, and Vision Benefit Option Fund Powered by JazzHR fd SguzJg92

Start your veterinary career as an Associate IndeVet: a first job so awesome, you won't need a second. The IndeVets GP Rotating Mentorship Program is a comprehensive, paid mentorship program designed specifically for new and recent grads. This program is designed to help you step into a full-time vet med career more confidently, and with more hands-on support. If you're a practicing vet looking to make a career transition into small animal general practice, this program is built for you, too. When you join us as a fully paid IndeVet you get: Six months of practical experience in clinical settings, all with your mentor by your side for real-time guidance. More experience in more settings. Get access to the full spectrum of care - corporate, private, shelters and specialties. Weekly check-ins with your Director of Clinical Excellence, who will coach you, offer advice on reaching your goals, and just be there to listen if you ever want to vent (we've been there, too). Access to our IndeVets GP Clinical Certification course takes the vast knowledge you gained in vet school to the next level. Hands-on labs covering ultrasound, surgery, and dentistry Fear-Free and BlendVet (DEIB) Certification Communication and conflict management training A wealth of mental health and wellness resources, including access to our veterinary social worker for 1:1 support 24/x7 access to our private clinical channel on our IndeVets App. Think of it like a group chat with a few hundred of the smartest crew from vet school. Our Veterinary Social worker partners with you, your clinical leadership team, and the rest of IndeVets to give support in those times where we question why we ever wanted to do this in the first place. Here are the basic clinical requirements for joining the program: Ability to work a minimum of 34 hours/week Active veterinary license/DEA license/CDS license (if applicable) or ability to apply for a license in the state you're applying to work in Thrives on feedback and collaboration An aptitude and desire to learn strong clinical skills and excellent client communication All of the best benefits, none of the burnout. First-year salaried compensation based on 30 hours per week in clinic with a mentor and 10 hours per week for remote training and support. A variety of medical, dental, vision insurance options, including two medical plans that are fully paid by IndeVets Continuing Education allowance (plus additional PTO for CE) and license reimbursement Paid Parental Leave 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period A dedicated stipend to cover whatever you need for better mental and physical health Company-Paid Short-Term Disability Insurance Company-Paid Professional Liability Insurance (Just like your PLIT, but free to you.) Membership Perks: deeply discounted memberships to VIN, VETgirl, Fear Free certification, and more! Generous Paid-Time Off We are where you are, or we're getting there. We are in 33 states and growing every day. Just send us a message letting us know where you're located, and we'll work out the rest. Our vets have some incredible things to say. Don't just take it from us. See and hear for yourself what our docs love most about IndeVets. (************************************************************ About IndeVets Doctor-driven and vet-led since day one, IndeVets was founded in 2017 to bring balance, fulfillment, and joy to veterinary medicine. In an industry burdened by extreme burnout, we've created new ways to work so veterinarians can achieve professional success without personal compromise. We empower vets with the freedom to build their own schedules, choosing when, where, and how they work at thousands of partner hospitals nationwide. Our associate vets receive deep-seated support and select roles tailored to their evolving needs. We are redefining the industry by growing the businesses of our partner hospitals with the best vets, who are once again fueled

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS. Job Description The Patient Case Coordinator will be taking inbound calls from patients offering affordable options. Duties and Responsibilities · Must have Customer Service Experience answering high volume in-bound Customer calls. · Call Guide use · Data Entry documentation · Process incoming enrollment forms for program · Excellent verbal and written communication · Strong interpersonal and organizational skills Experience Education · High School Diploma/GED · Previous experience in a related position. · Must possess strong Microsoft Office knowledge. · Must be a team player and demonstrate effective communication and problem solving skills · Customer Service Experience Terms of Assignment Hours of assignment 11:30 a.m. - 8:00 p.m. Monday - Friday. Training - first two weeks schedule will be 8:30 a.m. - 5:00 p.m. Length of assignment 6 months assignment could be extended past 90 days. Could be temporary to permanent placement based on performance. Qualifications 1. 2+ years of Customer Service experience 2. Strong Data Entry skills/Microsoft Office 3. Excellent phone skills Additional Information All your information is kept confidential as per EEO standards. Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!

Capacity Management Coordinator (Clerical Support) Business Unit: UPMC Presbyterian Schedule: Part-time; minimum of 20 hours/week Shift: Rotating Shifts (evenings, nights, holidays and weekends): 7p-7a; 11p-7a UPMC Presbyterian has an exciting opportunity for a Capacity Management Coordinator in the Administrators on Duty department. This full-time position will be working rotating shifts including weekends, holidays, and evening hours. The Capacity Management Coordinator position will provide clerical and technical support to the capacity management team allowing for safe and effective throughput of patients in and out of the facility. The Capacity Management Coordinator will work side by side with the Administrator on Duty and will have patient interaction mostly by phone. This is a great opportunity to grow within your professional career! Purpose: This position will provide clerical and technical support to the capacity management team allowing for safe and effective throughput of patients in and out of the facility. Responsibilities: * Maintain customer confidence and protects the organization by keeping all information confidential. * Provide technical support for pre-admit issues and training/development of bed board. * Assist with appropriate flow of admissions. * Serve as a role model of excellent customer service by responding with courtesy and respect to the needs of all those he/she interacts with daily, and incorporating language that reflects the efforts to place all patients. * Assists in researching and drafting of routine reports. * Partner with AOD and monitor assign to occupy times of patients from ED, outlying facilities, physician offices, clinics, and home to ensure that the goals of an efficient and seamless entry into the facility occur. * Under direct supervision, provides general support to the department. * Act as a liaison between with Med Call to ensure timely transfer of patients. * Provides general clerical functions and maintains varied office files, logs, and records. * Partner with the capacity management team to coach/teach unit staff in the use of bed board. * Answers, screens and routes incoming calls and messages. * Coordinate with registration when any changes or updates are necessary. * Demonstrates ability to operate and efficiently utilize all systems and office equipment. * Support UPMC core values and guiding principles of Your Care. Our Commitment. Abide by all UPMC departmental policies, procedures, and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions. * Make effective decisions within the scope of delegated authority. * Ensure all fields are updated and pertinent in Pre-Admit Tracking and Medipac. * Utilize time management and organizational skills to identify, prioritize, reach goals and objectives of department with ease in an ever- changing environment. * Adjust cancelled admissions by verifying changes with admitting, notifying the AOD/unit, and enters changes or cancellations into the Pre-Admit Tracking screen. * Assist with patient placement and associated notifications. * Participate in department and hospital activities to ensure a seamless environment for positive customer outcomes. * This would include participation in interdepartmental activities, gaining the necessary knowledge and skill to improve outcomes, and quality improvement initiatives to optimize hospital operations. * Completion of High School Graduate or Equivalent. * Experience with computer-based applications, other various office equipment, and proficient typing skills. * Ability to use MS Suite products. * Two years of experience in a customer service-related role. * Medical terminology. * Strong critical thinking skills, multi-tasking ability, and customer service skills. * Excellent interpersonal, written, and verbal communication skills required. * Initiative to work productively with minimal supervision. * Basic reasoning skills. * Able to work well under pressure. * Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

The Sales Program Advisor is responsible for handling the Care Center’s inbound calls, selling Smart Start’s products, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service and will uphold Smart Start’s credible reputation in the alcohol monitoring community. Responsibilities Sell products, programs, and services to callers using a Consultative Sales approach. Provide product and service information to callers and clients. ▪ Answer incoming calls and respond appropriately. Identify, research, and resolve client’s complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary Upsell products, programs, and services to existing clients. ▪ Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Gather data from multiple technology systems. ▪ Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. ▪ Provide general Care Center support as needed. Perform other duties as assigned. Qualifications Bilingual proficiency in English and Spanish (spoken and written) is required. Candidates must demonstrate the ability to communicate clearly, professionally, and effectively in both languages across verbal and written formats. This includes translating documents, engaging with clients or team members, and providing customer support or services in both languages. High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Benefits The Sales Program Advisor Role at Smart Start offers the following: Hourly-rate pay along with uncapped, performance-based commissions and bonuses, allowing you to maximize your earning through your own hard work and achievements A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Verland is now hiring a full time Residential Coordinator Manager to join our ICF division (Intermediate Care Facility) at our Main Campus in Sewickley. As the Residential Coordinator Manager you will be responsible for supervising the labor logistics of the direct care staff who provide care for our residents. This is a salaried, exempt position. Contributions: Scheduling staff to work 24 hours a day, 7 days a week, 365 days a year Scheduling staffs vacation / holiday time Developing a meaningful relationship with residents' families Overseeing and coordinating all medical trips and outings for the residents Working with the House Managers on requests for the 10 homes on campus (i.e. maintenance & supplies) Advocating for all staff and residents needs Training and retaining of assigned staff • Handling and resolving staff scheduling conflicts Responsible for ensuring all fire drills are completed for TVFI Assist with daily operations of TVFI (tracking memos, in-services, trips, etc.) Responsible for the overall flow of the daily schedule in the UKG Exceptional Benefits: Minimum of 30 hours worked, and employees enjoy a comprehensive benefits package: Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date) Healthcare Flexible Spending Account (HSA) Dependent Care Flexible Spending Account 403b - Traditional and Roth with Company Match Tuition Reimbursement (for core positions) Competitive PTO Plan 8 Paid Holidays Incentive in lieu of medical coverage Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Requirements Must possess a strong background in leadership Must have excellent verbal and written skills necessary to communicate with individuals and staff professionally Must be detail oriented Must possess excellent organizational skills Must have all required clearances and maintain a valid Driver's License. Minimum Experience: Experience in Direct Care and in the ID/D field, with some supervisory experience preferred. Must have an associate's degree in related field, or 60 credits from an accredited college required APPLY TODAY to make a lasting impact! Visit ************************ to learn more about what makes Verland expectational! Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps. The Patient Admissions Specialist is one of 6 staff that provide excellent customer service to patients of the Dental School. The Patient Admissions Specialist will greet and assist patients with getting to scheduled appointments; completes patient registration which includes verifying patient dental insurance and entering this information into the patient chart; and is responsible for answering a high volume of patient phone calls, returning messages and scheduling patient appointments. The Patient Admissions Specialist also sends and receives patient x-rays and health record information. Job Summary Provides administrative assistance and support to unit. Serves as a primary contact for patients and assists with record maintenance and filing. Assists in patient services projects as directed. Essential Functions Incumbent provides customer service, uses patient database software, and answers a high volume of calls and schedules appointments. Physical Effort Position is primarily sedentary; ability to move around registration area to assist patients and students; use of keyboard; sitting and standing for extended periods; ability to communicate with others on the telephone and in person. The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets. Assignment Category Full-time regular Job Classification Staff.Patient Services Assistant Job Family Health Professionals Job Sub-Family Clinic Operations Campus Pittsburgh Minimum Education Level Required High School Diploma/GED Minimum Years of Experience Required No experience required Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Additional details about Required Licensure/Certification Bachelor's Degree preferred; 1-2 years of customer service experience, preferably including serving as a receptionist with responsibility to answer telephones; general business office skills, computer literacy, and ability to type and enter data; career training program in a health care related field, and/or experience in a medical or dental office is a plus; cash handling experience would be useful. Work Schedule Monday-Friday, 8:00 a.m.-4:30 p.m. Work Arrangement On-Campus: Teams that work on campus, in an office, or in a lab. Hiring Range TBD Based Upon Qualifications Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume Optional Documents Not Applicable

Pay Range: $13-15/hour I Hours: 19 hours/week I Schedule: Week 1: M 9:30-2, T 12:30-7, TH 9:30-2, F 9:30-1 & Week 2: Sat 9:30-1, M 9:30-1, T 2-7, TH 9:30 -1:30 F 9:30 - 12:30 I Supervisor: Library Manager I Location: Red Land Community Library The Youth Services Program Coordinator is responsible for the Youth Services area and age-appropriate programming (from birth through 18years old) utilizing PA Early Learning Standards and PA Forward 5 Literacies plus coordinating with Manager in the management and implementation of youth/teen collection development.

Company :Allegheny Health Network : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify GENERAL OVERVIEW: This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations. ESSENTIAL RESPONSIBILITIES: Coordinates and oversees clerical and clinical functions. (20%) Coordinates and/or performs clinical support duties not limited to preparing exam rooms, rooming patients to obtain health and physical information, and assisting healthcare providers in the delivery of patient care during exams, procedures, testing and administering injections. (20%) Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%) Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%) Supports front office including registration, chart preparation, insurance verifications, precertification, and billing functions. (15%) Orders and tracks inventory of operational and clinical items. (5%) Performs other duties as assigned or required. May travel to satellite office locations to support physician(s) as required. QUALIFICATIONS: Minimum Accepted Medical Assistant Certification (National Healthcare Association-NHA, American Association of Medical Assistants- AAMA, American Medical Technologists- AMT, National Center for Competency Testing- NCCT, American Medical Certification Association- AMCA) 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education CPR - American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Associate's Degree Medical Assistant program graduate Driver's license Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description PROGRAM OVERVIEW: Goodwill's Welcome Center connects individuals and families to Goodwill programs and services through employment, education, reintegration, and other essential supportive services to establish and improve self-sufficiency. Goodwill's Welcome Center is the central point of contact for individuals and families who are trying to access Goodwill's programs and services. We provide a safe and calming environment for individuals who are seeking assistance to come in and speak with the Welcome Center staff. POSITION SUMMARY: The Intake & Outreach Coordinator is instrumental in coordinating and supporting the functions specific to the Goodwill Welcome Center and Goodwill's Core Services. Responsibilities include staff oversight and support, data management and reporting, and direct support for daily operations. This position will work with the Director of Client Services to enhance the participant client flow from outreach through intake into Goodwill's programs and services. The Intake & Outreach Coordinator ensures policies and procedures adhere to best practices and assists the Core Services department with communicating the mission, vision, values, and available services to prospective participants and partners. Duties include but are not limited to: Ensure quality customer service through staff training and routine monitoring, guaranteeing timely replies to customer inquiries in a professional, efficient, and courteous manner. Develop, provide, and maintain consistent intake, assessment, service planning, and follow-up processes as well as ensuring appropriate flow of services between outreach, intake, and additional services. Coordinate with interdepartmental staff to ensure intake functions comply with funding, agency, and accreditation requirements. Develop and maintain relationships with Core Services team and Human Services staff to maintain up-to-date knowledge on Goodwill programs and services Develop and maintain relationships with area partners, in conjunction with agency outreach initiatives, to develop additional referral networks. Prepare weekly and monthly reports to update program director and compliance administrator with funding, agency, and service requirements. Assist with compiling information for timely submission of reports required by agency leadership or funding sources. Identify, prioritize, and support continuous improvement projects related to intake functions and service coordination. External Hiring Range: $45,760.00 up to $47,590.40/year Schedule: Monday - Friday (8:00 a.m. - 4:00 p.m.) Hybrid 1 to 2 days a week working remotely. Schedule may vary based on department needs. Travel Required: Yes, some local travel may be required. Qualifications High school diploma or equivalent AND 6 years of experience required. OR Bachelor's degree AND 2 years of experience required. Supervisory experience is preferred. Required Degree(s): Social services, human services, psychology, rehabilitation science, or a related field. Required Experience: Experience working with individuals with barriers. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver's license and reliable transportation. Additional Information To apply to this position, copy & paste this link into your address bar: *********************

requires travel in Allegheny county and surrounding areas.*** **Sign On Bonus available** *Pittsburgh Post Gazette 2024 Top Workplaces Winner!* View our Pittsburgh Post Gazette Top Workplaces Page here: ************************************************************* Join Our Team as a Service Coordinator I! Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you! About Us: At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community. View our careers page here: ***************************************************** Key Responsibilities: Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs. Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements. Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting. Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems. Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services. Database Management: Maintain and utilize internal databases to track participant information and encounters. Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services. Company Values: Demonstrate company values consistently in all interactions and duties. Qualifications: Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus. OR Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork. Technical Skills: Proficient in using computer systems and technology relevant to the role. Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently. License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Allegheny and surrounding counties. Why Join Us? Impactful Work: Make a real difference in the lives of individuals in your community. Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth. Professional Development: Opportunities for continuous learning and career advancement. Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being. Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!

The DHS Complex Case Service Coordinator will provide assessment, outreach, linkage, and assist with the acquisition and coordination of resources and services for the identified client's on their caseload. This individual will be responsible for administering the Child and Adolescent Needs and Strengths Assessment (CANS) to assist in the service planning for the youth and/or their parent/guardian. Additionally, the Complex Case Service Coordinator will provide ongoing support for youth placed in specialized group homes, which currently include Devereux Mapleton, Family Links Phoenix, Pathways and Horizon, Keystone, Pathways Enhanced (Oil City) and Family Links shelter (for youth who do not have current SC assignments). These programs are subject to change based on additions or deletions to the DHS contracted provider list. The CANS is a multi-purpose tool developed to support care planning and level of care decision-making to facilitate quality improvement initiatives and to allow for the monitoring of outcomes. The assessor will facilitate communication across child-serving agencies and better identify the needs and strengths of youth and their families to support and maintain the youth's path toward recovery. Work is performed with considerable degree of initiative and independent judgment in accordance with established regulations, policies, and procedures. The position reports directly to the supervisor who provides general guidance regarding program issues. DUTIES AND RESPONSIBILITIES Maintain CANS credentialing on a yearly basis Meet all timelines identified by the Department of Human Services screening process Maintain a caseload of 25-30 youth Completes case notes and documentation within the DHS documentation system Completes the CANS assessment in the Key Information Demographic System (KIDS) Implement the CANS screening tool for referred eligible youth placed in care Ability to travel to identified contracted providers as needed Attend and participate in County Integrated Children's Planning meetings Complies with and adheres to HIPAA confidentiality policy Coordinates with families, providers, Office of Children Youth and Families, juvenile probation, educational system and any other community resources as necessary to facilitate appropriate services and resources Attends and participates in personal development and remains competent and knowledgeable of current trends, initiatives, resources and services available for clients and families SKILLS AND KNOWLEDGE Ability to work in a team-oriented atmosphere Ability to be attentive to detail Demonstrates organizational skills Ability to adapt and adhere to timelines Ability to be a self-starter and creative in identifying solutions to problems; knowing when to inform supervisor when obstacles arise Knowledge of Microsoft Office products including Word, Excel, and PowerPoint Ability to adapt to and learn new software products Ability to work with people from a variety of diverse agencies, backgrounds, resources, and communities ESSENTIAL REQUIREMENTS Possess Act 33, Act 34 and FBI clearances Have a valid Pennsylvania motor vehicle license and access to a personal vehicle. Have current auto insurance that meets minimum collision coverage Knowledge of guidelines and regulations of all levels of service coordination Strong oral and written communication skills Excellent leadership qualities Ability to work independently Full-time position requiring 40 hours per week EDUCATION AND EXPERIENCE Master's Degree in Social Work, Education, or Psychology, or RN Degree, or a Bachelor Degree in Social Work, Education, or Psychology with two years experience in the CASSP system. BENEFITS AND COMPENSATION $24.52 an hour ($51,000 yearly) 18 days PTO 401k Match Medical, Dental, and Vision Benefit Option Fund

Start your veterinary career as an Associate IndeVet: a first job so awesome, you won't need a second. The IndeVets GP Rotating Mentorship Program is a comprehensive, paid mentorship program designed specifically for new and recent grads. This program is designed to help you step into a full-time vet med career more confidently, and with more hands-on support. If you're a practicing vet looking to make a career transition into small animal general practice, this program is built for you, too. When you join us as a fully paid IndeVet you get: Six months of practical experience in clinical settings, all with your mentor by your side for real-time guidance. More experience in more settings. Get access to the full spectrum of care - corporate, private, shelters and specialties. Weekly check-ins with your Director of Clinical Excellence, who will coach you, offer advice on reaching your goals, and just be there to listen if you ever want to vent (we've been there, too). Access to our IndeVets GP Clinical Certification course takes the vast knowledge you gained in vet school to the next level. Hands-on labs covering ultrasound, surgery, and dentistry Fear-Free and BlendVet (DEIB) Certification Communication and conflict management training A wealth of mental health and wellness resources, including access to our veterinary social worker for 1:1 support 24/x7 access to our private clinical channel on our IndeVets App. Think of it like a group chat with a few hundred of the smartest crew from vet school. Our Veterinary Social worker partners with you, your clinical leadership team, and the rest of IndeVets to give support in those times where we question why we ever wanted to do this in the first place. Here are the basic clinical requirements for joining the program: Ability to work a minimum of 34 hours/week Active veterinary license/DEA license/CDS license (if applicable) or ability to apply for a license in the state you're applying to work in Thrives on feedback and collaboration An aptitude and desire to learn strong clinical skills and excellent client communication All of the best benefits, none of the burnout. First-year salaried compensation based on 30 hours per week in clinic with a mentor and 10 hours per week for remote training and support. A variety of medical, dental, vision insurance options, including two medical plans that are fully paid by IndeVets Continuing Education allowance (plus additional PTO for CE) and license reimbursement Paid Parental Leave 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period A dedicated stipend to cover whatever you need for better mental and physical health Company-Paid Short-Term Disability Insurance Company-Paid Professional Liability Insurance (Just like your PLIT, but free to you.) Membership Perks: deeply discounted memberships to VIN, VETgirl, Fear Free certification, and more! Generous Paid-Time Off We are where you are, or we're getting there. We are in 33 states and growing every day. Just send us a message letting us know where you're located, and we'll work out the rest. Our vets have some incredible things to say. Don't just take it from us. See and hear for yourself what our docs love most about IndeVets. (************************************************************ About IndeVets Doctor-driven and vet-led since day one, IndeVets was founded in 2017 to bring balance, fulfillment, and joy to veterinary medicine. In an industry burdened by extreme burnout, we've created new ways to work so veterinarians can achieve professional success without personal compromise. We empower vets with the freedom to build their own schedules, choosing when, where, and how they work at thousands of partner hospitals nationwide. Our associate vets receive deep-seated support and select roles tailored to their evolving needs. We are redefining the industry by growing the businesses of our partner hospitals with the best

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services is currently seeking a Patient Case Coordinator for one of our top clients in Monroeville, PA. As a Patient Case Coordinator placed with Kelly Services, you will be responsible for performing customer service and case management to patients in a call center environment. This position starts at 14.50 /hour and is a contract to hire opportunity. There hours are 8:30AM-5:30PM Monday-Friday. Additional Information Instructions : Please call 641-424-3614 for more information on how to apply! Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans