Service Center Technician Jobs Near Me

Milestone Technologies, Inc. is seeking a remote Service Desk Analyst to provide first-line IT support, troubleshoot technical issues, and assist users with technology needs. You'll work remotely to ensure seamless service delivery and resolution of IT-related problems. Key Responsibilities: Support & Troubleshooting: Provide remote assistance for hardware/software issues, network problems, and service requests. Use service desk tools to log, track, and resolve issues. User Support: Assist with onboarding, including software setup, device configuration, and troubleshooting. Educate users on system updates, apps, and IT resources. Collaboration: Work with IT teams to resolve escalated issues. Communicate technical info to non-technical users clearly and effectively. Skills & Qualifications: Proficient in Windows/mac OS environments and networking basics. Experience with service desk software (e.g., ServiceNow, JIRA). Strong communication and problem-solving skills. Customer-oriented with a focus on delivering excellent user support. Benefits: Health & Wellness: Medical, dental, and vision coverage, EAP, wellness programs. Retirement & Financial: 401(k) with matching, life insurance, competitive salary. Work-Life Balance: Generous PTO, paid parental leave, flexible remote work. Professional Growth: Training programs, certification support, career advancement opportunities. Why Milestone Technologies? Work in a collaborative and inclusive remote environment. Enjoy work-life balance with flexible hours and remote options. Grow your career with a forward-thinking, supportive company.

MaxSolar is a leading provider of Operations & Maintenance (O&M), Asset Management and Technical Services for solar photovoltaic and battery storage systems in the commercial marketplace. As a comprehensive services provider, MaxSolar supports client needs throughout the entire project life cycle. Our programs ensure that system owners receive the maximum energy, environmental, and financial benefits from their assets. Position Overview: The Field Technician is required to troubleshoot and resolve solar PV and battery storage system issues, including emergency repairs/corrective maintenance, design change requirements, and equipment modifications/upgrades. Position will also be responsible for Preventative Maintenance activities to support system performance of O&M portfolio, as well as, QA/QC inspections, system commissioning and pre-con site assessments. Responsibilities: · Carry out O&M tasks such as electrical/mechanical inspections, preventative maintenance, IR scanning, torque checks on connections, and overall site conditions. · System alarm response/dispatch as needed. · Prepare inspection and service reports for site visits, emergency repairs, equipment modifications and equipment troubleshooting. · Ensure sites are operating at full power and with the efficiency required. · Site conditioning & vegetation control. · Work closely with EPC Project Managers to ensure seamless transition between EPC Construction and O&M Maintenance. · Communicate with Engineering, O&M team and Management to ensure timely and efficient resolution of all site maintenance activities. · Ensure a safe work environment by ensuring strict adherence to company protocols. · Audit site processes for compliance assurance · Enforce procedures and processes in accordance with site specific O&M Standards and guidelines · Perform site/system assessments and QA/QC inspections Qualifications: · Associates Degree in Engineering or equivalent Technical Certification/Training · Licensed Electrician and NABCEP certification preferred. · Valid Driver's license with clean record. · One (1) year minimum experience installing/maintaining commercial scale battery storage systems preferred. · Ability to work remotely and independently. · Project management/field operations management experience preferred. · Previous experience working with power electronic conversion equipment. · Experience with metering and test equipment. · Experience with centralized DAS/SCADA/EMS control systems. · Working knowledge of Commercial Power Plant Operations. · Ability to read electrical/mechanical drawings, equipment manuals and technical specifications. · Familiarity with CMMS based work order/ticketing systems and mobile reporting tools. · Working knowledge of NEC and local building codes and OSHA safety standards (OSHA 30 preferred). · Ability to efficiently troubleshoot system failures. · Proficient with the use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). · Must be willing and able to climb ladders, stairs and work on rooftops. · Ability to work in extreme weather conditions. Benefits: · Competitive salary and performance-based incentives · Health, dental, and vision insurance · Retirement savings plan · Opportunities for professional development and career advancement

Join Our Journey at Engine At Engine, we're revolutionizing work travel. Our modern travel platform isn't just about booking trips; it's about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we're growing fast-and we want you to be part of it. We're looking for a highly motivated IT Service Desk Technician ready to make an immediate impact. This role is vital for providing exceptional technical support, both in-office and remotely, ensuring our team can operate efficiently and effectively. This role is hybrid and based in Chicago, so candidates must be located in the area. Your Mission: As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. Here's what you'll take charge of: Incident and Request Fulfillment: Responsible for managing tickets according to target SLAs and KPIs, ensuring the best possible service for our business partners while maximizing uptime on systems. Technical Support and Consultation: Acts as a trusted advisor to our internal business partners, providing technical support for laptops, printers, conference rooms, office networks and applications. User and Asset Management: Assists with onboarding and off-boarding of users, leading new hire classes and ensuring on-time delivery of hardware and access. Collaboration & Business Tools: Go-to resource for questions on key systems such as Google, Zoom, Slack, and more. Documentation: Responsible for ensuring Engine's Knowledge Base is current and relevant, providing expertly crafted self-service documentation and internal troubleshooting guides. What You'll Bring to Engine: We're looking for someone who's ready to make an impact and grow alongside us: Experience: 2-3 years of experience in technical support within an enterprise setting. Extensive knowledge of mac OS and Windows operating systems, Google Workspace, Okta, and Slack platforms. Proven ability to use JIRA Service Management effectively. Service Oriented: Relentlessly focused on providing exceptional support, empowering colleagues through technology, and building strong partnerships to drive shared success. Highly Analytical: You have a knack for troubleshooting and analyzing problems. You also are highly organized, meticulously detailed and an excellent written and verbal communicator. Tech Stack Extra Credit: Bonus points if you have experience in Okta, Jamf/Intune and Meraki networking. Mindset: You're ready to roll up your sleeves, collaborate, and deliver results that matter. Cash compensation: The base salary for this role is starting at a $70,000 - $85,000 base. Final compensation packages are determined by various factors, including prior experience and expertise. The Engine Edge: Perks & Compensation We believe in rewarding great work with great benefits: Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. Benefits: Check out our full list at engine.com/culture. Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed. Perks and benefits may vary based on employment type, location, and more. Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works-for businesses, for travelers, and for the industry. Apply now and let's make travel simpler, smarter, and more enjoyable-together.

div class="job__description body"divp Engine is the modern travel platform for booking and managing work trips. It saves businesses time and money through an intuitive travel network that connects to nearly every hotel, airline, and car rental company in the U.S. It offers single invoice billing, the flexibility to modify trips at any time without sunk costs, and a unified view of all company travel and spend. Customers rely on Engine to not only make travel easier to manage, but to make it enjoyable for everyone involved. The company is backed by Telescope Partners, Blackstone, Elefund and Permira. Learn more at a href="************************************************** We're looking for a highly motivated IT Service Desk Technician ready to make an immediate impact. This role is vital for providing exceptional technical support, both in-office and remotely, ensuring our team can operate efficiently and effectively. /p pThis role requires in-office presence; applicants must currently reside in the designated geographic locations (Chicago, IL, Denver, CO, or New York, NY areas)***/p pstrong Your Mission:/strongstrongbr//strong As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. Here's what you'll take charge of:/p ul listrong Incident and Request Fulfillment:/strong Responsible for managing tickets according to target SLAs and KPIs, ensuring the best possible service for our business partners while maximizing uptime on systems./li listrong Technical Support and Consultation:/strong Acts as a trusted advisor to our internal business partners, providing technical support for laptops, printers, conference rooms, office networks and applications./li listrong User and Asset Management:/strong Assists with onboarding and off-boarding of users, leading new hire classes and ensuring on-time delivery of hardware and access./li listrong Collaboration amp; Business Tools:/strong Go-to resource for questions on key systems such as Google, Zoom, Slack, and more. /li listrong Documentation: /strong Responsible for ensuring Engine's Knowledge Base is current and relevant, providing expertly crafted self-service documentation and internal troubleshooting guides./li /ul pstrong What You'll Bring to Engine:/strongstrongbr//strong We're looking for someone who's ready to make an impact and grow alongside us:/p ul listrong Experience:/strong 2-3 years of experience in technical support within an enterprise setting. Extensive knowledge of mac OS and Windows operating systems, Google Workspace, Okta, and Slack platforms. Proven ability to use JIRA Service Management effectively./li listrong Service Oriented: /strong Relentlessly focused on providing exceptional support, empowering colleagues through technology, and building strong partnerships to drive shared success./li listrong Highly Analytical:/strong You have a knack for troubleshooting and analyzing problems. You also are highly organized, meticulously detailed and an excellent written and verbal communicator. /li listrong Tech Stack Extra Credit: /strong Bonus points if you have experience in Okta, Jamf/Intune and Meraki networking./li /ul pstrong Mindset:/strong You're ready to roll up your sleeves, collaborate, and deliver results that matter./p pCash compensation: The base salary for this role is starting at a $70,000 - $85,000 base. Final compensation packages are determined by various factors, including prior experience and expertise./p/divdivpstrong The Engine Edge: Perks amp; Compensation/strongstrongbr//strong We believe in rewarding great work with great benefits:/p ul listrong Compensation:/strong Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity./li listrong Benefits:/strong Check out our full list ata href="*************************** /aa href="************************************************** listrong Environments for Success: /strong Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed./li /ul pem Perks and benefits may vary based on employment type, location, and more./em/p pstrong Ready to Build the Future of Work Travel?/strongstrongbr//strong Join us on our mission to transform how work travel works-for businesses, for travelers, and for the industry. Apply now and let's make travel simpler, smarter, and more enjoyable-together./p/div/div

Are you getting tired of the traffic, growth, and higher cost of living in bigger metro areas? More and more people are being drawn to the quality of life offered in Southwest Idaho. The area is welcoming and family-oriented, has a great year-round climate, and offers plenty of recreational opportunities. The growing job market continues to attract new residents, and beautiful mountains, lakes, and rivers are in close proximity. If you love to hunt, fish, ski and recreate in all four seasons -- and enjoy unique shopping, dining and entertainment experiences -- then this is the place for you! Ok… now for the Nitty-Gritty. Let’s say we are looking for certified experienced auto technicians that want to get out of the hustle and bustle of whatever miserable metro you are currently living in. You are my target audience! Now that I have your attention, here is what I’m offering…. **Moving allowance to help you move your gun safes, hunting gear, tackle boxes, and tool boxes! **Medical, Dental, and Vision plan options **Paid Holidays / Generous Paid TIme Off, because what good is it if you can't go hunting and fishing and enjoy life in one of the best places on earth?? **A 401(k) retirement plan with a Percentage Match from the company, because after all, once you live here you will want to retire here, so best be prepared! The list of perks goes on and on. This is a magical place to live and raise a family. I want to help make this happen for you. This is the place where you can grow, have new opportunities, and earn big city wages while living a great life (see above!). It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential. Our benefits include: Health Insurance Life Insurance Disability & Accident Coverage Dental Coverage Vision Coverage 401(K) Retirement Plan w ith percentage match Generous Paid Time Off policy Paid Holidays Employee Discounts Paid training programs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Merrick & Company is actively seeking a high-energy IT Service Desk Technician to join our dynamic IT support team. This full-time position is based in our Greenwood Village, Colorado office and is responsible for supporting employees across all Merrick locations. Onsite with 1 Remote Day per Week After 90 Days. Pay range for this position is $26.00 - $32.00 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience. WHAT YOU'LL DO As a key member of our Service Desk team, you'll serve as the first point of contact for all internal IT support needs. This position focuses on Tier 1 issue resolution, ticket assignment and management, and exceptional customer service. You'll be expected to work independently, provide on-site regional office support as needed, and participate in occasional travel to Merrick offices (travel expenses reimbursed). Key Responsibilities * Serve as the first-level contact for IT incidents and service requests. * Log and track tickets using ManageEngine ServiceDesk Plus (SDP). * Categorize, assign, and escalate tickets as necessary. * Provide timely and accurate resolution of technical issues. * Support workstations, laptops, smartphones, and conferencing tools. * Maintain inventory and manage lifecycle of computer hardware. * Train end users on software, hardware, and Merrick IT policies. * Assist with setup and troubleshooting of A/V systems and meeting rooms. * Coordinate and attend executive presentation production events. * Participate in after-hours on-call rotation and occasional weekend support. * Maintain a clean and organized workspace. REQUIRED QUALIFICATIONS * Strong knowledge of Windows OS, computer hardware, and basic networking. * Experience with video conferencing tools (Zoom, Teams, WebEx). * Education Level: High School Diploma or equivalent. * Must be able to lift up to 70 lbs. * Must have a valid driver's license and be insurable under Merrick's insurance carrier. * Excellent organizational and interpersonal skills. * U.S. citizenship (due to project requirements). * Local candidates only (no relocation assistance). * Daily physical presence in the Greenwood Village office is required outside of the one remote work day per week. DESIRED QUALIFICATIONS * Prior experience in an IT support or service desk role. * Technical training or certification in an IT-related field. PERKS * Employee Owned - all eligible U.S. employees have an Employee Stock Ownership Account. * Robust Employee Referral Program. * Annual performance and compensation reviews. * Professional Training and Development. * Employee Recognition Awards. * Peer Mentor Program * And Much More! ADDITIONAL INFORMATION * Apply online only. No e-mail, hard copy or third-party resumes accepted. * Merrick & Company offers a competitive compensation and benefits package which includes health insurance, dental and vision coverage, 401(k), and paid time off (PTO). * Merrick is an Equal Opportunity Employer, including disability/vets. * Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be able to work from home for part of the week! We're looking for a helpdesk specialist to join our ranks. Are you a proactive problem solver with exceptional customer service skills? As a helpdesk specialist, you will put your technical expertise to use, providing our more than 900 home office employees with the technical support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff, regarding any technology they use. Ours is a fast-paced, on-your-toes environment, and a positive, can-do attitude is a must. Please note: This is a full-time opportunity, working 8:00 a.m. to 5:00 p.m. PST with a 60-minute lunch break. Key Responsibilities Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staff, on a wide range of issues and products Prioritizing and processing help requests to identify and resolve technical issues Core Strengths and Skills Excellent communication skills (phone etiquette, listening skills, and follow-up skills) Knowledge and experience troubleshooting basic-to-advanced Windows 10/11 OS and browser problems Experience with Microsoft Office Suite 2016, 2019, and Office 365 functionality and troubleshooting basic connectivity issues; experience with advanced Microsoft Outlook functionality and protocols involved with connecting to Exchange Knowledge of Active Directory, Azure, and domain environments Experience in providing mobile device support (iOS, Android) Ability to troubleshoot TCP/IP networking issues, including network devices such as printers and scanners 3+ years' experience working in a technical support role CompTIA A+, Microsoft MD-100, or equivalent technical certification preferred Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Picture Yourself Here At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love? We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. About Commonwealth Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio. Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 43 Best Place to Work awards. The Fine Print We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf. Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds. Min USD $65,900.00/Yr. Max USD $75,000.00/Yr.

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Service Desk Technician will provide services and support for a wide variety of customers including multiple subscribers to Company's monitoring and contract Service Desk offerings. In addition, this position will act as customer liaison for the Service Desk team as assigned, participating in customer-facing meetings and responsible for updating runbook documentation as required or requested. SUMMARY OF ESSENTIAL JOB FUNCTIONS: · Monitor ticketing system service boards, inbound email and receive inbound phone calls. · Act upon requests and notifications following defined procedures which vary by client. · Self-manage assigned tasks in accordance to Service Desk guidelines. · Create and manage workflow incidents within approved ticket and monitoring solutions. · Create and escalate incident response tickets. · Assist with new hire training. · Serve as an escalation point for Associate Service Desk Technicians when issues arise with incidents. REQUIRED SKILLS AND EXPERIENCE: · A minimum of 3 years of experience with various enterprise level systems and applications. o Microsoft Active Directory, Outlook, Exchange, O365 and others o Various VPN technologies and end user compute systems and peripherals. · DNS knowledge and how it applies to network devices. · Strong written and oral communication skills. · Strong interpersonal skills. · Ability to constantly adapt to rapid change. · Intuitive ability to gather data, diagnose and troubleshoot end user technology. · Ability to confidently explain and deliver complex recommendations. · Personally, and professionally self-motivated. · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Strong desire to exceed customer service and expectations. · Strong documentation skills regarding tasks which will ultimately improve team knowledge base. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.Estimated Pay Range$17.45—$26.15 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email *********************. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

: Veterinary Practice Partners (VPP) is a management company that forms joint ventures with Veterinarians to co-own and run their veterinary practices. Once the joint venture is formed, VPP provides support and leadership for marketing, financial, operations, IT, and human resources functions while the veterinarian leads the clinical and client services functions. VPP currently has over 150 partner hospitals with 3,000+ employees and continued growth. VPP is a dynamic, profitable, growth company with strong financial private equity backing. Summary: The Service Desk Technician II offers technical assistance to users, acts as a technical escalation resource for IT team members, and provides continuous guidance to Service Desk Technician I. Users are located across the country for both our corporate team and employees at our nationwide network of Veterinary Hospitals. This position will work users to resolve complex issues related to hardware, software, and networking. They are responsible for talking with the user, serving as a technical escalation point for IT team members to assist with solving each issue as quickly as possible. Service Desk Technicians use a Help Desk system to receive work trouble tickets raised by users as they are the primary IT point-of-contact for the organization. They, therefore, handle these issues independently with support from the helpdesk and IT administration teams. They test and assess issues related to computer software and hardware, including veterinary industry specific applications and workstation or server operating systems among other systems. Service Desk Technicians will also troubleshoot phone, network, and internet issues. They document user requests by logging their time into the helpdesk system and updating trouble tickets with the current state of the issue. This is a remote work role with regional onsite responsibilities. The IT technician will need to travel to hospitals within reasonable driving distance from the IT technician's home office to conduct service onsite. Technicians should communicate well at technical and non-technical levels. They need to have the capability to make informed decisions quickly. Technicians develop and deploy solutions for all computer-related problems and take action to resolve them when they arise. They handle issues independently and alongside a team of technicians and administrators. Technicians test new hardware and software and deploy the installation of all computers, keep users informed about the status of tickets, and confirm the resolution of user issues. Essential Duties and Responsibilities: * Provide technical escalation and mentorship to other team members. * Provide local and remote technical support to staff. * Provide desktop, laptop and printer support for Windows and Apple clients * Provide support for local and internet network connectivity issues. * Provide support for productivity applications like MS Office, among others. * Provide application support for Veterinary Hospital specific applications. * Work with software and hardware vendors, as needed, to resolve issues. * Commitment to providing excellent customer support experience. * Other special project work and duties as assigned. Qualifications: * Excellent communications abilities. * Great troubleshooting skills. * 5-7 years' experience in a service technician role that provided support for local and remote users. * Experienced with repair of most hardware (desktops, laptops, servers) platforms. * Expert with Inkjet printers, laser printers, scanners. copy machines, multi-function devices and label printers (HP, Dell, Brother, Canon, Zebra & Dymo Label Printers). * Expert with legacy and current Windows and Apple Operating systems. * Great with Microsoft/Office 365 * Great with Active Directory (manage user accounts, working knowledge of Group Policy). * Familiarity with Windows Server 2008R2, 2012, 2012R2, 2016, 2019 preferred but not required. * CompTIA A+ Certification or equivalent required. * CompTIA Network+ Certification or equivalent required. * Microsoft Certified Professional or equivalent Apple certification preferred. Ideal Candidates will Possess: * Strong analytical and methodical troubleshooting skills * Ability to deal with ambiguity in a fast-paced, evolving * Ability to work well under pressure and with constantly changing priorities, while keeping cool and professional. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The employee must be able to remain in a stationary position at least 50% of the The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. * While performing the duties of this Job, the employee is regularly required to use hands to grasp, handle, or feel; reach with hands and arms. Hearing and visual acuity are also required. * The employee will constantly be operating a computer and other office * The employee may occasionally be required to lift and or move up to 50lbs by Notes: Reasonable accommodation may be made to perform the essential functions. * This job description describes the ideal candidate for this position and in no way implies any limits to a person's desire to * To meet the needs of the company, employees may be assigned other duties, in addition to or in lieu of those described * Any duties are subject to change at any * This document does not create an employment contract, implied or otherwise, other than an "at-will"

The Service Desk Specialist provides a focal point for all employees when contacting the I.T. department for hardware or software support, serving as a first point of contact and a primary source of resolutions and expertise for all the organization's internal technology needs. In addition to managing internal support requests, a Service Desk Specialist is a key contributor to a steady stream of enterprise level project work. SPECIFIC DUTIES: Serve as a first point of contact for all internal technology needs and issues, resolving a large percentage without escalation while providing excellent customer service. Consistently, accurately, and in a timely fashion record all service requests and issues in the Service Desk ticketing system, triaging tickets to other members of the IT team when necessary or appropriate. Provide hardware and software support for both onsite and offsite employees, including PC's/Macs, smartphones, printers, A/V equipment, and associated accessories. Format and distribute new PCs as directed by management. Create job aids for users and system documentation for other support personnel. Creation and maintenance of user accounts and password resets for the network and various enterprise applications. Documents, tracks and monitors the problem to ensure a timely resolution. Diligently ensure that all equipment is properly recorded and tagged, and that software licensing is strictly enforced. Assist other IT Staff as needed. EMPLOYEES SUPERVISED: None JOB REPORTS TO: Service Desk Manager QUALIFICATIONS, EXPERIENCE REQUIRED: Bachelor's degree in Computer Science, or equivalent. Excellent customer service skills with experience in technology support. Excellent written and verbal communication skills. Excellent analytical and organizational skills, with the ability to identify priorities correctly in a high volume workload environment. Excellent research abilities to supplement experience in resolving issues and providing advice/recommendations on technical subjects. Demonstrated experience and strong proficiency supporting Microsoft technologies. Demonstrated experience and proficiency supporting Apple technologies. Must be proficient with the Microsoft Office suite (2010/2013/2016) including Word, Excel, PowerPoint, Outlook. 2 years' experience providing user support in a Windows environment (Windows XP & Windows 2007/2010). Demonstrated experience in virus detection and removal. Demonstrated experience in operating system deployment. Strong aptitude for learning and diagnosing software and hardware problems. Ability to quickly learn new and rapidly changing technology Proactive involvement with educational and training activities to enhance technical knowledge. Location: Atlanta Office

IS THIS FOR YOU? Are you a hard-working diligent person? Are you determined and persistent in making sure tasks are correct and complete? Do you like to support co-workers and clients? Are you interested in technology? Are you looking for an opportunity to make a real impact on an organization? Do you have help desk experience in IT or Mobility support? If this sounds like you, and if you have experience as a service desk technician, this position at Acuity allows you to be part of a dynamic team that is focused on the growth of the company. ABOUT ACUITY Acuity Technologies provides communications services to business clients across the US and Canada. These services include voice-over IP and management of mobile technologies, and although we're a small team, we're trusted by some of the biggest companies in the US. We're based in Tampa and have been in business for 20 years. Our growth has been a result of the efforts of a diverse team of people focused on innovation and professionalism. If you take pride in being innovative, in delivering excellent results to great clients, and in contributing to the energy of a growing team, we want to meet you! BENEFITS ENJOYED BY ACUITY TEAM MEMBERS We know it's important for our team to feel rewarded, so we've ensured that our team enjoys strong benefits. In addition to health insurance and paid time off, you may be eligible for merit bonuses, anniversary bonuses, birthday bonuses, and the pleasure of working from home. You'll also be part of a collaborative team environment. POSITION SUMMARY The Service Desk Technician is responsible for providing support to end-users by phone, email, and ticketing system. Specific responsibilities include: Provide daily technical support for mobile phones and tablets Maintain contracted SLA's while providing exceptional customer service Ability to work in multiple systems simultaneously Fielding inbound and outbound phone calls Independent problem solving Skills we're looking for: Ability to pivot in a high stress environment High focus on attention to details and accurate information Professional written and spoken communication skills Pleasant professional demeanor and a strong work ethic Requirements: Able to work in office (located in Tampa near Tampa International Airport) 1-year minimum experience working in a helpdesk environment for IT services (mobility experience a plus but not required) Familiar with or have worked in ticketing systems with SLA's

Description Company Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.We are seeking a Helpdesk Support Specialist (Level 1) to provide first-line technical support to internal users working with logistics and transportation software systems. This role focuses on ticket intake, basic troubleshooting, and documentation, ensuring smooth internal operations while escalating complex issues to the Tier 2 and Tier 3 support teams. This role supports key internal platforms such as Turvo, Deposco, and Magnus TMS.Position Title: Helpdesk Support Specialist (Level 1) Location: Remote (LATAM) What you will be doing: Provide Level 1 helpdesk support to internal staff using logistics and transportation systems. Log and track incoming tickets via the designated ticketing platform. Perform basic troubleshooting and issue triage for internal software tools (e.g., login issues, navigation support, user errors). Document detailed problem descriptions and resolution attempts for escalation to Tier 2/3 support. Communicate professionally and clearly with internal users to gather necessary information and provide status updates. Follow internal protocols and SLAs for support request handling and escalation. Collaborate with other IT support staff to ensure prompt and effective resolution of user issues. Maintain clear and up-to-date records in the support system. Requirements & QualificationsTo excel in this role, you should possess: Main Skills: These are the must-haves that are essential for this position. Associate's degree or vocational training or equivalent combination of education and experience 1+ year of IT or Helpdesk support experience preferred. Familiarity with internal software ticketing systems and basic troubleshooting. Strong verbal and written communication skills in English (B2+ level). Ability to clearly document issues and escalate when needed. Strong attention to detail, organizational skills, and customer service mindset. Willingness to learn internal tools like Turvo, Deposco, and Magnus TMS (training will be provided). Associate's degree, vocational training, or equivalent experience preferred.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What you can expect in a Division VP, Client Services role with TaskUs: You will play a pivotal role in overseeing the seamless delivery of high-quality services to our clients in the healthcare vertical, and contributing to the overall success and growth of the company. In addition you will play a crucial role in ensuring clients' satisfaction, building strong relationships, and driving strategic initiatives to support the clients business objective. Key Responsibilities: (including, but not limited to): 1.Client Relationship Management: * Develop and maintain strong, collaborative relationships with key stakeholders within the clients' organization. * Understand the client's business objectives, challenges, and industry trends to align our services accordingly. * Act as the primary point of contact for addressing client concerns, resolving issues, and ensuring overall satisfaction. 2.Strategic Planning and Execution: * Work closely with the executive team to develop and execute strategic plans for client engagement and growth. * Drive continuous improvement in service delivery, identifying areas for optimization and efficiency. 3.Team Leadership: * Lead a high-performing team, providing guidance, mentorship, and support to ensure a positive and collaborative working environment. * Foster a culture of continuous improvement and innovation within the clients' services division. 4.Quality Assurance: * Implement and monitor quality assurance processes to uphold service standards and exceed client expectations. * Conduct regular performance reviews and implement corrective actions when necessary. 5.Communication and Reporting: * Prepare and deliver regular reports to the client on KPIs, SLAs, and overall account health. * Communicate effectively with internal and external stakeholders, ensuring transparency and alignment. 6.Business Acumen & Critical Thinking: * Understand and contribute to the company's broader business objectives, make commercially sound decisions, and align team or individual efforts with organizational goals. * Analyze complex problems, evaluate multiple solutions, and make data-informed decisions that drive results. Requirements: * Proven experience in a senior client services role within the BPO industry, with specialization in the healthcare vertical, or big healthcare companies. * Strong experience in managing large-scale clients $100mm+, across multiple delivery countries. * Strong understanding of technology and industry trends. * Proven success with introducing innovations to clients such as automated customer service technology, chatbots, and AI interfaces. * Exceptional leadership and communication skills. * Strategic & critical thinking skills and problem-solving abilities. * Demonstrated success in client retention and growth. * Strong business acumen & exceptional presentation skills. Work Location / Travel: * The position is fully remote * Domestic and International travel 60% How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

with possible on sites in the Portland Metro We are looking for a competent Service Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. Essential Duties and Responsibilities: Must have ability to work at home effectively Experience working at and MSP IT Support relating to technical issues involving Microsoft's core business applications and operating systems Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix, Office 365, AzureAD System documentation maintenance and review in ConnectWise Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience with the following Cloud technologies - Office365, AzureAD, AWS, Azure, Windows Virtual Desktops, Teams, Onedrive, Sharepoint Online Experience with the following legacy technologies - Windows, Windows Server, Veeam, SonicWALL, Fortigate, Office applications Advanced understanding of operating systems, business applications, printing systems, and network systems Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast moving environment

Your primary task will be to support Magic's site-deployed systems and photography gear to keep our customers smiling * Work with developers and cloud operations on new projects and improvement of existing projects * Provide troubleshooting and fault-finding services for system and network problems * Work with the team to help develop procedures and documentation * A vital member of the global infrastructure team Are you interested in? * Deploying and supporting a complex set of new and existing applications at various attractions and sites * Designing and implementing reliable processes and practices - help craft standards and consistency within the team, and ultimately throughout the global enterprise * Performing upgrades, performance improvements, and rolling out architectural overhauls of existing products * Help to further instill a culture of forward-thinking technical operations where all team members are challenging themselves and each other to design, build and deploy reliable and secure systems. * Effectively communicating any technical issues or concerns * Making suggestions for improvements to enhance the customer's experience or improve efficiency The Technical Requirements: * 4+ years' experience in technical support roles (SysAdmin/SRE/similar) * Strong Windows systems administration - Primarily Windows 10 (some Windows 7) * In-depth familiarity with modern ticketing systems; ConnectWise and JIRA system knowledge a plus * Deployments - upgrades / new installations of gear, hardware, and software (internally developed) * Familiarity with basic data security methodologies and concerns * Familiarity with photography gear a plus The Non-Technical Requirements: * Must be a self-starter and self-motivated to prioritize and initiate action against tickets and/or to escalate to the appropriate internal team * Advanced analytical skills and problem-solving skills * Work efficiently and expediently to minimize outages * Demonstrable ability to design and implement highly effective technical procedures (and documentation thereof) to help deliver best practices, consistency, and repeatability * The ability to remain calm, open-minded, and professional in an occasionally stressful and demanding work environment with a wide variety of personalities * Acumen to perform remote support with internal customers when applicable * Excellent communication skills, both written and verbal * Comfort with consistent chat platform usage (Slack) * Strong personal confidence with a drive to make a positive impact * Organization and tenacity to see issues through to resolution * Working within agreed-upon timelines and deadlines; delivering excellent results with a clear timeline in place * Team-focused; a willingness to partner, teach, document, and learn Hiring Immediately Job Type: [FULL TIME] Classification: [NON-EXEMPT] Compensation: [$24/hr] At Magic Memories you will be a part of a retail team that will capture fun, interactive moments of guests at diverse attractions. These are published via both print and digital formats into storytelling products and then sold to our guests. We offer a fun job with great opportunities to expand your retail and leadership experience with a company that encourages growth and advancement! We offer competitive wages and incentives too! Magic Memories is a company that delights and amazes guests on the simple but universal concept of making people smile, and has driven that concept into its product, service, and innovation philosophy of capturing, creating, and sharing memories worldwide. For over 20 years our company has offered retail professionals with great opportunities that encourage growth and advancement in our expanding enterprise. EQUAL EMPLOYMENT OPPORTUNITY- Magic Memories is dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law.

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. You'll have the flexibility to choose your working hours when it's convenient for YOU and your family. We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills: • Excellent communication skills, including active listening and problem-solving • Ability to learn, adapt, and adjust on the go • Works well with others and individually • Possesses a strong work ethic and drive to succeed What you can expect: • Flexible Schedule with Weekly Pay • 100% Remote Position • Weekly Trainings lead by Top Leaders • Life Insurance • Health Insurance reimbursement • Industry-leading resources and technology * In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing. Apply now!

divp Dodge amp; Cox is seeking an experienced, highly skilled technical lead to join our innovative client service technology team. The ideal candidate would have experience in asset management, is technical and comfortable building a technology strategy and is hands‐on. This individual will play a key role in some of the following departmental initiatives: implementing a content management system, creating a self‐service business intelligence reporting platform, implementing a next‐generation CRM platform, rebuilding our client reporting, automating our exhibit generation, and enhancing our client presentation platform. /pp/ppb Primary responsibilities include: /b/pullip Technical ownership of projects and resources for the following platforms: FactSet Vermilion, Microsoft Dynamics CRM, Seismic, Tableau, Adobe Experience Manager/p/lilip Collaboration with cross functional teams to design and implement applications and platforms. /p/lilip Managing agile development teams, project managers and business analysts /p/lilip Coordinating technical interdependencies between projects /p/lilip Owning the technical end-to-end project lifecycle, including scoping, planning, execution, monitoring, and reporting. Ensure projects are delivered on time, within scope, and within budget. /p/lilip Communicating strategy and status on various initiatives to management. /p/lilip Managing roadmap, priorities, and delivery. /p/lilip Supporting the Client Services technology manager by managing the technology footprint and adding new capabilities. /p/li/ulp /ppb Qualifications /b/pp Dodge amp; Cox targets candidates with successful academic and professional careers and demonstrated leadership ability. /pullip15+ years progressive technical experience in a financial services organization /p/lilip3 - 5 years Project/Program management experience is highly desirable /p/lilip Strong working experience with Microsoft Azure and related cloud-based technologies /p/lilip Knowledge of Agile methodologies and tools /p/lilip Knowledge of Tableau, . NET (C#) development, SQL, Snowflake, and stored procedure development is highly desirable /p/lilip Strong technical and communication skills and the ability to work with team members at all levels /p/lilip Proven successful project completion - on time and on budget /p/lilip Ability to work independently, handle several projects simultaneously and prioritize effectively /p/lilip Good understanding of platform development and architecture /p/lilip Excellent problem-solving skills /p/lilip Strong attention to detail /p/lilip Goal‐oriented team player committed to quality and detail /p/lilip Enthusiastic, innovative thinker who is positive, proactive and readily embraces change /p/lilip Bachelor's or Master's degree in Computer Science, Engineering, or a related field. /p/lilip Proven experience in leading technical teams and delivering successful digital projects. /p/lilip Strong proficiency in web and mobile technologies, cloud computing, and database systems. /p/lilip Excellent communication and interpersonal skills to effectively collaborate with clients and internal stakeholders. /p/lilip Demonstrated ability to lead and motivate a team in a fast-paced and dynamic environment. /p/lilip In-depth knowledge of Agile methodologies and project management practices. /p/li/ulp/ppb Requirements: /b/pullipspan Dodge amp; Cox operates in a 4 and 1 Hybrid model. All employees are required to be in their assigned office as noted in the job posting Monday - Thursday each week, with the option to work remotely on Friday. This policy is subject to change. /span/p/li/ulp/ppb The salary range for this position is $195k - $210k. /b/pp/pp The listed pay scale denotes only the pay range of the base salary and does not include discretionary bonus compensation, which may make up an important portion of the total remuneration. Dodge amp; Cox encourages applicants to consider the value of the many competitive benefits it offers, including coverage of 100% of all healthcare premiums for employees and their families and fully funding a retirement plan at 25% of the total compensation to the IRS limit. /pp/pp Dodge amp; Cox also provides additional benefits such as a hybrid schedule, commuter, health amp; wellness, backup care, matching gift, employee assistance, and life and disability insurance. The listed pay scale reflects the base salary Dodge amp; Cox reasonably expects to pay for this position and is not a reflection of the highest and lowest base salary of any current Dodge amp; Cox employee. Actual base salary will be based on factors such as the candidate's prior relevant experience (including within and external to Dodge amp; Cox, as applicable), education, skills, and knowledge. /pp style="text-align:left"spani The job description above is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. /i iIt is the Company's policy to provide equal opportunity to all persons without regard to race, color, religion, sex, pregnancy, marital or domestic partner status, sexual orientation, gender identity or expression, age, ancestry, national origin, disability, or medical condition, as defined in state and federal laws. This policy covers all aspects of employment including, but not limited to, recruitment, selection, training, promotion, transfer, compensation, demotion, and termination. By applying for a position with Dodge amp; Cox, you acknowledge that you have read our /i/spana href="************ dodgeandcox. com/individual-investor/us/en/about-us/equal-employment-opportunity-policy. html" target="_blank"EEO Policy/aspani /i/span/pp style="text-align:inherit"/pp style="text-align:left"iAll Dodge amp; Cox employees must adhere to the Firm's security policies and Code of Ethics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. /i/pp style="text-align:inherit"/p/div

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE We are seeking a detail-oriented and technically skilled Warehouse Service Desk Technician to provide first-line support for IT hardware and software systems used in warehouse operations. The ideal candidate will be responsible for troubleshooting and maintaining mobile printers, Zebra printers, mobile scanners, and systems operating on Windows OS. The role also involves basic network troubleshooting (LAN, TCP/IP), server connectivity, and user support to ensure minimal downtime and smooth operational workflows. WHAT WILL I BE DOING? * Provide technical support for Zebra printers, mobile printers, and mobile barcode scanners sed in warehouse operations. * Diagnose and resolve hardware and software issues related to Windows operating systems and warehouse devices. * Install, configure, and maintain warehouse IT equipment including mobile devices, scanners, and printers. * Support LAN infrastructure including basic network cabling, LAN connectivity, and TCP/IP configurations. * Troubleshoot and escalate issues related to network connectivity, servers, and user access. * Perform routine maintenance and firmware updates on Zebra printers and handheld devices. * Coordinate with warehouse staff and IT teams to ensure seamless operation of warehouse technology. * Maintain accurate documentation of issues, solutions, and asset tracking in the service desk ticketing system. * Train warehouse personnel on basic troubleshooting and correct use of equipment when needed. * Monitor system performance and assist with proactive maintenance to reduce downtime. Required Skills and Qualifications: * Proven experience in a technical support or service desk role, preferably in a warehouse orlogistics environment. * Hands-on experience with Zebra printers, mobile scanners, and mobile printing devices. * Familiarity with Windows OS (Windows 10/11, Windows Server 2019/2022) and related troubleshooting. * Basic understanding of network protocols including LAN, TCP/IP, and DNS. * Experience with printer and scanner configuration, driver installation, and device pairing. * Strong troubleshooting skills with the ability to resolve issues independently or escalate when necessary. * Good organizational skills and attention to detail. * Ability to work in a fast-paced, physically active warehouse environment. * Google Corporate mail and Google Admin Console * Active Directory user and group administration Preferred Qualifications: * Certification in CompTIA A+, Network+, or Zebra Certified Specialist is a plus. * Experience with warehouse management systems (WMS) or inventory control software. * Familiarity with ticketing systems such as ZenDesk, Jira, or Freshservice. * 3 + years of IT experience and help desk experience Pay Range in Bolingbrook, Illinois: $24.00 - $25.50 Exact compensation may vary based on skills, experience, and location ABOUT THE LOCATION Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand's iconic aesthetic to West Hollywood, CA. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS Health and Wellbeing Benefits AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner. Health & Wellbeing Benefits Plan include: * Medical, Dental, Vision, and * Flexible Spending Accounts (FSA) & Dependent Care Accounts * Commuter & Parking Saving Accounts * 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching * Paid Time Off & Sick Leave * Enhance Paid Parental Benefits * Voluntary Additional Life & Disability Coverage for Spouse and Child(ren) * Basic Life and Disability * Short/Long-Term Disability * Employee Assistance Programs * Personal Clothing Discount . A mix of office work and working from home is available to team members who have positions that allow for them to work flexibly. Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Hybrid Closing date: 25th June 2025 Apply now

div class="description"pBREAK FREE OF A JOBSITE AND WORK FULLY REMOTE/p pBUILD AND LEAD YOUR OWN TEAM/p pNO PRIOR EXPERIENCE NECESSARY- YOU WILL BE FULLY TRAINED /p pHey there! We're all about embracing the virtual work lifestyle,br/especially after seeing how it rocked during the last few years. We've ditched the oldbr/9-5 grind and opened up to a world of flexibility, learning, and collaboration./p pPosition Overview:/p pLooking for a rock star to join our squad as a Remote Manager inbr/Training. You'll get to work from wherever you feel most productive, soak up wisdombr/from pros across different time zones, and get mentored by our awesome leadershipbr/team. Plus, there's serious potential for you to level up into a leadership role within thebr/company as we keep growing./p pKey Responsibilities:/p p• Lead our remote client service crew to deliver top-notch support and keep ourbr/clients happy.br/• Use all the cool virtual tools out there to manage and support your team, no matterbr/where they're based.br/• Soak up all that knowledge from our leadership squad, learning the ropes and pickingbr/up invaluable skills.br/• Help our customer service game level up by bringing in fresh ideas and making thingsbr/run smoother than ever.br/• Keep it pro at all times, delivering A+ service and building solid relationships with ourbr/clients./p pQualifications:/p p• Got some experience in management? Awesome! But if not, no worries, as long asbr/you're hungry to learn.br/• Love chatting with people and making connections? Perfect - we need someone whobr/can lead and inspire a team.br/• Totally cool with working remotely and thrive in a fast-paced, ever-changingbr/environment.br/• Got big dreams of climbing the career ladder? Great - we're all about helping you getbr/there.br/• Can handle whatever curve balls get thrown your way and still keep that positive vibebr/going strong./p pBenefits:/p p• Say goodbye to the old 9-5 and hello to a flexible work schedule that fits your life.br/• Work from wherever - as long as you've got Wi-Fi, you're good to go.br/• Get the lowdown from our leadership pros, no matter where they're based, and levelbr/up your skills.br/• Competitive performance-based pay structure and tons of opportunities for growthbr/and advancement within the company.br/• Join a team that's all about shaking things up, pushing boundaries, and making abr/difference!/p/div