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Senior Desktop Engineer skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Dr. Heidrun Schmitzer,

Dr. Heidrun Schmitzer

Below we've compiled a list of the most critical senior desktop engineer skills. We ranked the top skills for senior desktop engineers based on the percentage of resumes they appeared on. For example, 10.5% of senior desktop engineer resumes contained sccm as a skill. Continue reading to find out what skills a senior desktop engineer needs to be successful in the workplace.

15 senior desktop engineer skills for your resume and career

1. SCCM

Here's how senior desktop engineers use sccm:

Developed standards and guidelines for SCCM and packaging implementation to achieve uniformity and procedural standardization for Operations Team.
Documented Company s software distribution procedures and trained internal staff for day-to-day SCCM administration and support operations.

2. PowerShell

Here's how senior desktop engineers use powershell:

Created check scripts using PowerShell to verify footprints of success application installations in real time.
Migrate 3800 accounts to Active Directory/ Exchange 2007 with the aid of PowerShell

3. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how senior desktop engineers use infrastructure:

Maintained security infrastructure, while providing a stable environment utilizing all necessary tools, policies and documenting hospital procedures.
Engineered Disaster Recovery/Business Continuity solutions for SMS infrastructure, and high availability workstation applications.

4. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how senior desktop engineers use os:

Facilitated successful global Desktop OS upgrades.
Performed OS and software upgrades, patches and On-call support for Windows XP, Vista & Win 7.

5. Group Policy

Here's how senior desktop engineers use group policy:

Managed active directory administration of user accounts and group policy for corporate office.
Installed and configured Active Directory group policy management.

6. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how senior desktop engineers use troubleshoot:

Build, maintain, pilot, and troubleshoot Active Directory group policies which affect company workstations.
Leveraged this knowledge to troubleshoot network problems with implementing BMC client management software.

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7. Citrix

Here's how senior desktop engineers use citrix:

Administered large (1500+) MS Terminal Services and Citrix XenApp/XenDesktop environments dispersed across the country.
Implemented BCP strategy with 6 different pooled non persistent desktop images running off Citrix PVS.

8. VMware

Here's how senior desktop engineers use vmware:

Conducted software product installation, configuration management, maintenance, testing and documentation of VMware View.
Designed virtual test environment using VMware to simulate corporate environment and replace physical test lab.

9. VDI

Here's how senior desktop engineers use vdi:

Maintained the Windows 7 images for both physical and VDI infrastructures through regular software patches and monthly Microsoft updates.
Provide 3rd level support for the Desktop VDI environment.

10. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how senior desktop engineers use technical support:

Provide direct technical support to staff for all information technology related issues including installation configuration, troubleshooting, and training.
Provide leadership to Technical Support Analysts by disseminating information and through advising, coaching and mentoring of staff.

11. ITIL

Here's how senior desktop engineers use itil:

Provide Documentation for Firms certification with ITIL.
Implemented and practiced ITIL framework within desktop support function, ITIL Version 3 certified.

12. Desktop Support

Here's how senior desktop engineers use desktop support:

Maintain remote offices- Perform container administration and provide third level desktop support.
Interviewed and screened potential candidate for Desktop Support position.

13. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how senior desktop engineers use mac:

Led design, deployment, and support of Apple Mac proof of concept and pilot initiatives.
Provide solutions to enhance business productivity for end users (mostly Mac).

14. SQL

Here's how senior desktop engineers use sql:

Light use with SQL configured SA account and also database creation and SQL server setup.
Configured automated scripts to query information to and from SQL Databases.

15. Desktop Environment

Here's how senior desktop engineers use desktop environment:

Integrated commercial and in house developed applications into the standard desktop environment.
Core member of new team charged with installing, maintaining, upgrading, and supporting desktop environments across 3 locations.

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What skills help Senior Desktop Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Senior Desktop Engineer resumes?

Dr. Heidrun Schmitzer

Professor and Chair, Xavier University

Programming languages, numerical design and simulation tools, knowledge of various measurement equipment.

What soft skills should all Senior Desktop Engineers possess?

Dr. Heidrun Schmitzer

Professor and Chair, Xavier University

Communication, teamwork.

What hard/technical skills are most important for Senior Desktop Engineers?

Dr. Heidrun Schmitzer

Professor and Chair, Xavier University

Depends on the engineering career, but in general, an ability to know how to use design software, measurement/testing, and analysis equipment, in addition to prototyping and fabrication tools

What Senior Desktop Engineer skills would you recommend for someone trying to advance their career?

Dr. Sridhar Santhanam Ph.D.

Professor and Chair, Villanova University

In a gap year, graduates could consider retooling themselves by acquiring advanced knowledge and skills. Graduate school provides a perfect avenue for this. Enrolling in a Masters's program that aligns with one's interests and aptitudes can be an excellent investment. Many graduate schools also offer shorter certificate programs targeted to specific sub-disciplines within mechanical engineerings, such as robotics, sustainable energy, or additive manufacturing. Certificates can be obtained in a calendar year, or less, and can significantly bolster one's resume in preparation for exploring the job market after the gap year. Several programs offer online graduate classes, thereby providing convenience and accessibility to students.

What type of skills will young Senior Desktop Engineers need?

John Ring

Director Engineering Outreach, Elon University

While our universities consistently educate engineering students with hard skills and strong engineering fundamentals, tomorrow's engineers need to be strong communicators, collaborators, and critical thinkers. Our professional environments are filled with data and information, and the constraint is typically how much time individuals can dedicate to solving a problem. At Elon University, we educate tomorrow's engineers to have the hard skills necessary to analyze the information and situations, apply critical thinking techniques to determine ways to solve the issue, and then concisely and efficiently communicate with colleagues as solutions are being set in motion.

Do you want to know more?

List of senior desktop engineer skills to add to your resume

The most important skills for a senior desktop engineer resume and required skills for a senior desktop engineer to have include:

SCCM
PowerShell
Infrastructure
OS
Group Policy
Troubleshoot
Citrix
VMware
VDI
Technical Support
ITIL
Desktop Support
Mac
SQL
Desktop Environment
Mobile Device Management

PC
Windows Server
MDT
Patch Management
Virtualization
Software Deployment
IP
VPN
Encryption
DNS
WSUS
Software Packages
DHCP
Linux
Lifecycle Management
Toolkit

Software Distribution
GPO
Level Support
Workstations
Microsoft System Center
Java
Provisioning
VB
Software Updates
Video Conferencing
MSI
Disaster Recovery
Customer Support
Network Connectivity
Altiris
Technical Documentation

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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