Senior Client Services Analyst Jobs Near Me

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us:• Proud Parent Company: Globe Life• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.• Secure your future with comprehensive life insurance coverage.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Plan for retirement with confidence, as we offer a robust retirement plan.• Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Job Description Acumen Technology is looking for confident and passionate Service Analyst to join our team. We want IT professionals that understand that the client’s experience is as important as knowing the right buttons to press, and that you can have fun while you work. Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs. A successful Service Analyst would: Be the voice of Acumen Technology to their clients, performing their jobs with excellent customer service and communication whether by phone or by email. Support our core values and commit to always improving. Have fun working. Be serious about mastering technology. Areas like Windows 10/11, Azure and On-Prem Active Directory, Microsoft 365, Windows Server, and basic networking will be part of the day to day life. Be ready to handle a broad range of troubleshooting requirements, including those escalated by our front line support team. Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics. Be in the Middle, TN area or willing to relocate. Work From Home/In Office: Acumen Technology is a hybrid workplace, and we support a work from home environment some days. We provide all the technology you’ll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that comes from group interaction. Acumen’s Commitment to our Employees: We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are a hybrid work environment. Applicants should be located in or around the Nashville area for those days that we are in the office Intermediate understanding of operating systems, business applications, printing systems, and network systems. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment.. Must be able to lift up to 50 pounds and be able to be on your feet for extended periods of time Benefits Hybrid workplace 100% employer paid health insurance (medical and dental) Mileage and phone reimbursement Fun working environment and culture SIMPLE IRA with 3% match Acumen Technology Core Values: Intentional Everything Deliver with Confidence & Passion I've Got Your Back Adapt & Overcome

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role specializes in implementing and supporting technical implementation of our software including configuration, training, and test support. This role will fill a multitude of roles involving client interaction. We will develop them into subject matter experts for our products. This role will support implementation of new client engagements deploying the product, support third-party integrations with the product, and ultimately help our clients realize gains in efficiency in their transaction execution. This position act as an interface between the clients and our software development team. Essential Job Functions: + Supports and drives the technical implementation of our software including configuration, training, and test support. + Supports and drives client adoption of our software offering after our clients have gone into production. + Support production usage including client issue triage, review, validation, and routing. + Provides Client Admin, End-User, and internal training + Develops and evolves knowledge of our SitusAMC software as well as the industry and client usage/processes + Exercises discretion and independent judgment with respect to matters of significance + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent combination of education and experience + Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. + 5+ years of related experience strongly preferred + Strong working knowledge of Microsoft Office suite + Exhibits ability to learn and apply new skills + Identifies and resolves problems in a timely manner gathering and analyzing information skillfully + Works cooperatively in group situations; works actively to resolve conflicts + Displays strong customer service acumen and skills + Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation + Ability to work independently, follow instructions and respond to management direction + Demonstrates accuracy and thoroughness \#LI-AS1 #LI-REMOTE Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $90,000.00 - $120,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

What We Do Roo (************ has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets. Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!About the Role Roo is looking for a fantastic Client Support Specialist who will facilitate positive user experiences for all veterinarians, hospitals and technicians on our innovative veterinary staffing platform. NOTE - This position requires working during client support hours - which can include early morning and early evening hours (Central time), AND weekend rotations. Your Responsibilities Be one of the point-of-contacts for customer inquiries coming through our online support channels - email, LiveChat, 1-833-Roo Vet, etc. Troubleshoot and resolve any first line issues raised by our hospital/vet/tech users, providing accurate, complete, and supportive responses. Coordinate second line/escalated issues with relevant regional BD/AMs and other departments as needed. Facilitate and help to manage potential call outs with current processes in place. Proactively document rainy day scenarios as encountered and share any key learnings with the team. Maintain Hubspot to be sure all client communications & CS tickets are documented appropriately. Coordinate with Finance, data, and other departments on rainy-day, shift, and payment reconciliation; generate reports as needed. About You 2+ years experience in client/customer support, ideally in an early-stage start-up environment. Vet technician/animal healthcare industry experience a plus Proactive, organized and accurate in all internal and external company communications. Excellent communication & organizational skills. Familiar with customer support tools/software. Timely and efficient in task accuracy and completions. Flexible & agile, ability to pivot quickly. Driven to improve processes/ communications. Excited to join an ever growing team of professional diverse individuals. Since we're a remote first company, compensation ranges are based on where you live. Please see below for examples of compensation ranges based on some state averages. **This is an hourly position - all rates below are quoted as per hour. Exact compensation may vary based on skills, experience, and location. California pay range$24—$28 USDNew York pay range$24—$28 USDWashington pay range$21—$25 USDColorado pay range$20—$24 USDTexas pay range$20—$24 USDNorth Carolina pay range$19—$22 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: Accelerated growth & learning potential. Stipends for home office setup, continuing education, and monthly wellness. Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. 401K Unlimited Paid Time Off. Paid Maternity/Paternity and reproductive care leave. Gifts on your birthday & anniversary. Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: The Client Services ADROIT/ Operations representative provides support services for NRG Business' highest valued customers and Third Parties. The representative is responsible for performing a variety of routine tasks. These duties include written and verbal communication with customers, brokers, and internal parties to inform them of actions needed, follow up to requests as in departmental Standard Work documents and customer account research as needed. Defined processes and procedures are followed to enable delivery of an outstanding customer experience geared towards retaining and expanding the customer relationship. Essential Duties/Responsibilities: Initiate and process customer journey On-Boarding communications. Process routine customer notifications for enrollment rejects, early move outs, turn downs and permit holds Process customer-initiated contract site amendment requests initiated through NRG's Online Account Management Portal (Add/Delete). Utilize systems including SAP, CCS, Siebel, ESG, OAM and others to research customer accounts. Counsel customers, Third Parties and internal team members on Market transactions, requirements, permit issues, notifications and all areas related to establishing new service and/or deleting service. Become an expert in the functionality available in the C&I Portal and assist customers in the use of the system and benefits. Maintain a thorough understanding of the market, the end-to-end customer lifecycle, and NRG products, services, and contracts to effectively process requests. Record all customer interactions and requests in designated issue tracking and issue escalation data repositories including Siebel Service Requests with detailed descriptions and customer authorizations as needed Provide feedback regarding departmental procedures to create efficiencies and streamline processes with a focus on improving the customer experience. Build and maintain an excellent customer relationship over the contract term by providing prompt, professional issue resolution and delivering relevant communication timely and accurately Working Conditions: Fully remote work. Open office environment (when in-office) Some overtime required as workload dictates / resource constraints arise. Minimum Requirements: Excellent oral and written communication skills, including an ability to effectively present to internal and external stakeholders. Excellent problem-solving skills and the ability to use good judgment to make independent decisions based on current business practices. Superior customer service skills. Excellent PC skills required with intermediate level Excel skills in order to independently create and analyze spreadsheets. Advanced math skills and analytical ability. Courteous, patient, energetic and an enthusiastic personality with professional demeanor Organized with attention to detail. Ability to work independently and comfortable in making rational and reasoned decisions that impact the client experience and financial outcomes. Ability to multi-task and work well under pressure, remaining focused and calm in the face of distractions and effectively adapt to new or changing situations. Thorough knowledge of deregulated Market rules and internal NRG business processes required to support the customer portfolio. Preferred Qualifications: Customer Care or Operational skills experience is a plus. The base salary range for this position is: $33,440-60,240. The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit ********************** ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. ABOUT THE TEAM The Client Relations Group (CRG) at Parametric builds meaningful relationships with clients by closely collaborating with sales teams and internal partners to deliver exceptional client service for accounts and client activities. CRG is comprised of teams and functions including Client Service (client relationship building and service), Client Experience (special client service initiates to support the client experience), Contract Management (manage contract lifecycle and record retention), and Client Operations (new account workflow, activities, billing, and audit/oversight). ABOUT THE ROLE The Analyst, Senior Analyst and Associate roles are responsible for working closely with Client Relations Representatives and Senior Client Relations Representatives in order to support the maintenance of client accounts and relationships within the firm. Primary Responsibilities * Support the maintenance of existing client accounts. * Assist with team projects and initiatives. * Establish familiarity with internal systems to respond to client requests - asset values, status updates, tax efficiency, account performance, etc. * Support the coordination of responses to client requests by liaising with internal teams, and utilizing internal resources for information, paperwork, transition analyses, etc. * Support the termination of client accounts as requested. * Establish working relationships with Distribution and other internal teams on existing client relationships. * Establish working relationships with external contacts for new accounts and activity for existing clients. * Gain proficiency and understanding of the channel guides and team policies and procedures in order to mitigate risk. Assist with coverage when team members are out and cross-train to ensure coverage. * Support the provision/refreshing of portfolio analyses with existing clients. Job Requirements * 4-year degree, preferably in related discipline such as economics, finance, marketing, or hospitality; work experience in lieu of degree will be considered. * 0-4+ years proven experience working with financial services advisors / money managers. * Introductory experience with registered investment advisors (RIAs), the Family Office community, separate accounts, unified managed accounts (UMAs), tax-efficient products, and/or indexes a plus. * Relationship-building skills and ability to thrive in a team environment. * Keen interest in and understanding of investment products and financial instruments such as equities and fixed income. * Established communication skills - both internally/externally in written/oral/auditory essential. * Familiarity with MS Office and the ability to learn additional internal/ external software programs. * Resourcefulness, problem solving, and organization (ability to prioritize effectively) * Willingness to work in fast-paced environment with hourly deadlines with attention to detail. * Flexible, willing, and able to work long hours as needed. Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. Salary range for the position: $60,000-$90,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary: The Client Services ADROIT/ Operations representative provides support services for NRG Business' highest valued customers and Third Parties. The representative is responsible for performing a variety of routine tasks. These duties include written and verbal communication with customers, brokers, and internal parties to inform them of actions needed, follow up to requests as in departmental Standard Work documents and customer account research as needed. Defined processes and procedures are followed to enable delivery of an outstanding customer experience geared towards retaining and expanding the customer relationship. Essential Duties/Responsibilities: * Initiate and process customer journey On-Boarding communications. * Process routine customer notifications for enrollment rejects, early move outs, turn downs and permit holds * Process customer-initiated contract site amendment requests initiated through NRG's Online Account Management Portal (Add/Delete). * Utilize systems including SAP, CCS, Siebel, ESG, OAM and others to research customer accounts. * Counsel customers, Third Parties and internal team members on Market transactions, requirements, permit issues, notifications and all areas related to establishing new service and/or deleting service. * Become an expert in the functionality available in the C&I Portal and assist customers in the use of the system and benefits. * Maintain a thorough understanding of the market, the end-to-end customer lifecycle, and NRG products, services, and contracts to effectively process requests. * Record all customer interactions and requests in designated issue tracking and issue escalation data repositories including Siebel Service Requests with detailed descriptions and customer authorizations as needed * Provide feedback regarding departmental procedures to create efficiencies and streamline processes with a focus on improving the customer experience. * Build and maintain an excellent customer relationship over the contract term by providing prompt, professional issue resolution and delivering relevant communication timely and accurately Working Conditions: * Fully remote work. Open office environment (when in-office) * Some overtime required as workload dictates / resource constraints arise. Minimum Requirements: * Excellent oral and written communication skills, including an ability to effectively present to internal and external stakeholders. * Excellent problem-solving skills and the ability to use good judgment to make independent decisions based on current business practices. * Superior customer service skills. * Excellent PC skills required with intermediate level Excel skills in order to independently create and analyze spreadsheets. * Advanced math skills and analytical ability. * Courteous, patient, energetic and an enthusiastic personality with professional demeanor * Organized with attention to detail. * Ability to work independently and comfortable in making rational and reasoned decisions that impact the client experience and financial outcomes. * Ability to multi-task and work well under pressure, remaining focused and calm in the face of distractions and effectively adapt to new or changing situations. * Thorough knowledge of deregulated Market rules and internal NRG business processes required to support the customer portfolio. Preferred Qualifications: * Customer Care or Operational skills experience is a plus. The base salary range for this position is: $33,440-60,240. The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Nearest Major Market: Houston

Description: As a Remote Bilingual Client Support Specialist, you will play a critical role in ensuring a seamless and positive experience for our clients. You will be the first point of contact, providing exceptional customer service and communication while handling legal intake processes and litigation support tasks. Your focus will be to gather and verify client information, ensure eligibility, and help clients with documentation, all while operating in a fast-paced and tech-driven environment. Additionally, bilingual skills are required to effectively serve a diverse client base. Note : This position requires candidates to reside in the U.S. Please note, we are not currently hiring in California (CA), New York (NY), Washington (WA), New Jersey (NJ), and Oregon (OR). This position is remote however, in order to qualify for this position, applicants must reside OUTSIDE a 75-mile radius of Billings, Montana. Responsibilities and Duties: Client Interaction: Answer incoming calls and communicate effectively with clients, ensuring they feel heard, respected, and supported. Gather necessary client information through phone interviews, messaging, and intake forms. Verify client details and determine eligibility by comparing them against required criteria. Provide clear explanations of legal processes, procedures, and resources to clients in both English and Spanish (or another relevant language). Client Support and Documentation: Obtain necessary client signatures and facilitate the timely completion of contracts and documents. Reassure clients throughout the process to maintain their trust and satisfaction with the service. Follow up on documentation and information to ensure all required steps are completed accurately. Quality Assurance and Procedure Adherence: Adhere to company standards and procedures to ensure quality client service and improve overall intake efficiency. Recommend improvements to enhance client experience and streamline internal processes. Team Collaboration: Work closely with the intake team and management to meet performance goals. Participate in ongoing training to stay updated on new campaigns and company protocols. Other Duties: Perform other tasks as required by management, ensuring a flexible approach to various needs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements: Must be at least 18 years of age or older. Bilingual proficiency (English/Spanish required; additional languages a plus). Excellent verbal and written communication skills in both English and Spanish. Strong interpersonal and customer service skills, with a focus on empathy and professionalism. Experience in legal intake or customer service in a similar environment is a plus. Comfortable with technology and data entry, ensuring accuracy in a fast-paced setting. Ability to handle sensitive and confidential information with discretion and professionalism. High attention to detail and strong organizational skills. Ability to adapt quickly to changing priorities and client needs. Available to work evenings, nights, and weekends, depending on business needs. Equipment Requirements: Computer: Intel Core i5 or AMD Ryzen 5 processor RAM: 8GB or more Headset: High-quality headset for clear communication Monitor: Color monitor (minimum size: 19 inches) Mouse or Trackpad: Mouse recommended for efficiency Internet Speed: Minimum 10 Mbps download speed, 5 Mbps upload speed Webcam: Required for meetings and coaching sessions Education: High school diploma or equivalent required; additional certifications or degrees related to legal or administrative fields a plus. Physical Requirements and Working Conditions: The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Requirements: Sedentary: Primarily sitting at a desk or workstation. Light: Occasional walking or standing may be required. Working Environment: Must work in a quiet, private, and secure environment conducive to focusing on tasks and maintaining the confidentiality of proprietary information. Webcam must be on for all meetings and coaching sessions with supervisors. Additional Requirements: Agents must notify their supervisor if they relocate to ensure compliance with local, state, and federal employment laws. Follow all company policies and procedures as outlined in the employee handbook. Assessment Requirement: Candidates who are selected for the next step in the recruiting process will be required to show proficiency in both Spanish and English through an online assessment. BENEFITS: Our company offers a comprehensive benefits package that includes health, dental and vision insurance, employer-paid Employee Assistance Program (EAP). We also provide a 401(k) plan, Paid Time Off (PTO), and various voluntary benefits. This role offers the opportunity to make a significant impact on clients' lives while working remotely in a fast-paced, supportive environment. Join our team and help us continue providing top-tier service to those who need it most! Top of Form

Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. About the Role Clipboard Health is looking for highly motivated, customer-focused individuals to join our team as B2B Support Specialists (HCF Agents). This is not a traditional call center role-you will be the frontline account manager for our most valuable business clients: healthcare facilities (HCFs). Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers. We don't measure success by any 1-2 metric scores alone-we care about whether you truly solve problems and help our business customers succeed. What You'll Do Own and resolve customer issues end-to-end - Act as the primary support contact for healthcare facilities, handling phone calls and emails with urgency and precision. Prevent churn & drive retention - Identify potential issues before they escalate and work closely with internal teams to retain customers. Engage in real-time problem-solving - Handle at least 30 calls and 15 email tickets daily, ensuring that each customer interaction results in a real solution, not just a quick fix. Work independently in a fast-paced environment - We seek self-starters who can think on their feet and don't require micromanagement. What We Look For Customer-Centric Mindset - You genuinely care about helping customers and take ownership of their problems. Strong Communication Skills - Clear, professional English (both spoken and written) is critical for success in this role. Proactive Problem-Solving - You don't just follow scripts-you think critically and find long-term solutions for customers. High Accountability - We value people who hold themselves to high standards and consistently deliver results. Who Can Apply? Experience Level: Open to candidates of all experience levels-what matters most is your ability to handle business customers professionally and solve problems effectively. Education: No specific degree required-we care about what you can do, not just what's on your résumé. Why Join Clipboard Health? 100% Remote - Always. Work from anywhere in the world. Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot-our selection is based on real-world problem-solving ability, not just credentials. Next Steps After Application: * The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection-these assess your ability to handle real client situations. * If you pass the initial screening, you will receive an email with case study instructions within 2-3 days. * Check your spam folder! If you don't see the email, make sure it hasn't been filtered. System Requirements To succeed in this role, you must have: A reliable laptop/desktop (no Chromebooks or Linux OS). Minimum 20 Mbps wired internet connection. Wired headset for clear communication. A quiet, distraction-free workspace. Stable power and internet connectivity. Working Hours Our customer support operates 24/7 because healthcare never stops. During training, you'll receive a list of available schedules to rank in order of preference. We make every effort to assign shifts that align with your top choice, and in most cases, we succeed. However, there may be instances where business needs take priority. Ready to Make an Impact? Apply Now! If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we'd love to hear from you!

div class="col col-xs-7 description" id="job-description" pstrong Compensation/strongbr/This is an independent contractor role and 100% commission-based. Earnings are performance-driven and uncapped./ppstrong Position Overview/strongbr/Lloyd Business Services is a leader in providing essential benefits and coverage solutions for families across North America. We are seeking motivated, service-oriented individuals to join us as Client Support Specialists. This role is perfect for those who thrive in a virtual environment and are passionate about helping others./ppstrong Company Overview/strongbr/For over 68 years, our company has been a trusted name in the financial services industry. We proudly serve more than 40,000 labor unions and associations, including the NFL, NBA, and MLB, reaching over 5 million members. With over $58.9 billion in insurance coverage in force and an A+ Superior Rating from AM Best, we are a top choice for clients and agents alike. Recognized as one of North America's Best Places to Work and ranking 24th on Forbes' Happiest Places to Work list, we continue to grow and evolve./ppstrong Key Responsibilities/strong/pullip Conduct inbound and outbound calls with clients to provide information and guidance/p/lilip Set appointments with individuals who have expressed interest in benefits/p/lilip Deliver virtual presentations to explain available coverage and options/p/lilip Assist clients in choosing the right benefits to meet their needs/p/lilip Submit applications and ensure all eligibility requirements are met/p/lilip Track and report daily activities and client interactions/p/lilip Participate in ongoing training to develop new skills and expand product knowledge/p/li/ulpstrong What We Offer/strong/pullip Fully remote position with flexible scheduling/p/lilip Weekly pay structure/p/lilip Performance-driven bonus opportunities and exclusive annual incentive trips (previous trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)/p/lilip Comprehensive training program and supportive leadership/p/lilip Opportunities for growth and advancement for high performers/p/li/ulpstrong Minimum Qualifications/strong/pullip Must be 18 years or older/p/lilip High school diploma or equivalent (higher education a plus)/p/lilip Strong communication skills and ability to manage time effectively/p/lilip Customer-facing or service experience is helpful but not required/p/lilip Self-motivated and results-driven/p/li/ul /div

Job Description ABOUT COASTAL At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in putting people first and have grown a team that genuinely cares about our clients. We promote a workplace that is fast-paced, fun, and creative. Coastal has proudly earned recognition from leading publications for several consecutive years, including the San Diego Business Journal, Inc. 5000, and Fortune, landing on lists celebrating best places to work and fastest growing private companies. The primary goal of our award-winning team is to have a positive impact on the lives of the clients we are honored to serve. We want our values to shine through every interaction, all conversations, and in every service we provide. We continue to find ways to do more and be better because our clients deserve it. All team members, wherever they start, have access to our leadership team, which is focused on their success. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Coastal nurtures growth for those willing to put in the work. If you're passionate about values, eager to impact the community, and ready to grow personally and professionally you'll be right at home. Coastal Payroll is seeking a dedicated and enthusiastic Client Support Specialist III to join our dynamic Client Support team. As a Client Support Specialist, you will play a crucial role in delivering exceptional customer service and ensuring seamless payroll processing for our valued clients. This position acts as the primary liaison for a portfolio of clients, providing comprehensive support, training, and issue resolution. WHAT YOU'LL DO Client Management: Oversee and manage your designated portfolio of clients, ensuring accurate and timely payroll processing in accordance with daily deadlines. Training and Support: Assist clients with the training and ongoing use of our web-based human capital management products, empowering them to maximize the system's capabilities. Payroll Analysis: Help clients analyze payroll reports and develop customized reporting tools to meet business needs. Customer Service: Handle a high volume of incoming calls and support cases, delivering top-notch customer service with every interaction. Professional Development: Work directly under company management to deepen your payroll knowledge and become an expert in the field. WHAT YOU'LL BRING Industry Experience: Proven knowledge and/or experience in customer service and operations within payroll and human resources functions. Communication Skills: Strong phone and web-based customer service skills, with the ability to communicate clearly and effectively. Technical Proficiency: Proficiency in Microsoft Office products (Excel, Word, Outlook). Regulatory Knowledge: Understanding of applicable federal, state, and local wage and hour laws, as well as payroll taxes at both the federal and state levels. Multitasking Ability: Ability to work in a fast-paced environment. Organizational Skills: Strong verbal and written skills, with a keen eye for detail and accuracy. Analytical Skills: Solid math and analytical skills to effectively support clients. Educational Background: A BS/BA degree or equivalent work experience. WHAT WE OFFER Paid time off - vacation, sick, holidays Medical, dental, and vision insurance 401 (k) retirement plan with company match AFLAC insurance enrollment Work from home options Employee referral bonus program Incredible Culture Coastal Payroll Services, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Wellness resources Springfield, MO (Hybrid) Monday Friday | 8:00 AM 5:00 PM Why Join Parmele Disability Advocates? At Parmele Disability Advocates, we're not just doing a job, we're making a difference. Every day, our work helps individuals navigate the complex process of securing disability benefits. If you're someone who thrives on helping others and wants to be part of a mission-driven team, wed love to meet you. About the Role: Were looking for a Client Support Specialist who enjoys providing great customer service and an organized multitasker. In this full-time, in-office role, youll play a key role in supporting both our clients and our team. What Youll Do: Serve as a support specialist for clients and act as a liaison with the Social Security Administration (SSA) Respond to client questions with empathy, clarity, and professionalism Handle and organize case documents: collecting, scanning, and uploading to our system Track case deadlines and perform essential document processing Incoming/Outgoing mail management (both physical and electronic) and complete timely follow up What You Bring to the Team: Excellent communication and interpersonal skills Experience in customer service or office administrative roles (bonus if both!) Detail-oriented with strong organizational habits Able to multi-task and manage time effectively Team player whos also comfortable working independently Trustworthy, reliable, and eager to learn About Parmele Disability Advocates: At Parmele Disability Advocates, we combine our expertise in disability law with a compassionate, client-centered approach. With offices across Missouri, Kansas, Illinois, and Oklahoma, we take pride in providing meaningful legal representation to those in need. Flexible work from home options available.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr, within PNC's Commercial Lending Operations organization, you will be based in Kalamazoo, MI or remotely. The position is primarily based in a PNC location. Responsibilities may require time in the office or in the field on a regular basis, if near one of PNC's Hub locations. Some responsibilities may be performed remotely, at the manager's discretion. This position may not be available in all geographic locations. Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST. As a Loan Support Analyst Sr, you will provide floor support to several areas of Loan Fulfilment. These areas include but are not limited to Relationship Support, CAT, ANT, and Equipment Finance. You will be expected to be a subject matter expert, answering questions that arise from the team and escalating matters as needed, appropriately. In each of the different areas of Loan Fulfilment you will provide both procedural and structural improvement recommendations to management, looking for ways to improve operations in these areas. Part of this will be reviewing procedures for clarity and effectiveness. In this role you will manage an average pipeline of 10 Commercial Loans. Throughout the process you will interact with Relationship Managers, Client Relationship Representatives, Underwriters and operations staff to facilitate the completion of these deals. For these loans you will conduct due diligence and document review. This consists of but is not limited to lines of credit, term loans, and equipment finance draws. You will conduct UCC lien searches, property reports and review certificates of good standing. Through this you will verify a borrower's legal name, and review insurance for the correct type and amount. It is preferred to have a working knowledge with Excel and experience within CLLO. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Job Description Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio. Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Data Analysis, Documentations, Due Diligence, Loan Documentation, Microsoft Excel, Problem Solving, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $37,000.00 - $82,550.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/28/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada's largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more. . TRADER Corporation's parent company AutoScout24 is the largest pan-European online car market with over 2 million listings and more than 43,000 dealer customers. With AutoScout24, users can find, finance, buy, subscribe for and sell used and new cars. The marketplace provides inspiration on cars and other vehicles and makes hard decisions easy. Since 1998 AutoScout24 has been offering private users, car dealers and other cooperation partners from the automotive, financial and insurance services sector a comprehensive digital platform for car trading. The online marketplace includes used and new cars, motorcycles as well as commercial vehicles. AutoScout24 has over 30 million users per month, more than 43,000 dealers and around 500 employees. In addition to Germany, AutoScout24 is also represented in the European core markets of Belgium, Luxembourg, the Netherlands, Italy, France and Austria. More information on ****************** Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. Candidates should demonstrate the ability to integrate AI-driven solutions into their daily work - such as code generation, debugging, reviews, documentation, and decision support-to improve efficiency for themselves and their teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued Dealertrack Canada is the leading provider of web-based software solutions and services for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Dealertrack Canada serves dealers, lenders, OEMs (Original Equipment Manufacturers), third-party retailers, agents and aftermarket providers with its comprehensive set of solutions including Sales/F&I products; market data for dealers, lenders and OEMs; and digital document services. Dealertrack Canada is a subsidiary of Trader Corporation. For more information about Dealertrack Canada, visit ******************* In addition to providing frontline customer support (including but not limited to: responding to inbound telephone and email inquiries from dealerships and strategic partners) the Senior Client Support Specialist (Sr. CSS) will be actively involved in coaching/mentoring junior/new team members, triaging and troubleshooting escalated issues and supporting cross-departmental projects and tasks. The Sr. CSS will provide interim leadership or guidance to the individual members of the Client Support team as needed. Key Responsibilities: • Effectively triage/troubleshoot and resolve or communicate issues escalated by Level 1 CSS or other internal solution groups. Manage timely communications between internal stakeholders and Level 1 CSS for customer updates • Responsible for the timely processing of all portal and security administration tasks and requests including, but not limited to, internal user administration, credit bureau activation, dealership enrollment and activation, dealer group and broker administration, and vehicle availability requests. • Creates, updates, and maintains detailed and accurate process and product knowledge artifacts. • Works in collaboration with internal business and technical solution groups as a product and process subject matter expert (SME). • Effectively triage, prioritize, and communicate system-level issues to internal stakeholders to ensure ‘Service Level Agreements' are delivered within target. • Provide functional application training and support the onboarding of new team members. Provide mentoring and on-going training to junior/new team members. • Facilitates supplementary support for DTN (Dealertrack Network) and Lender-user account administration requests. • Interact (primarily via telephone) with stakeholders including dealership and lending or strategic partners to resolve concerns, respond to inquiries, and process requests related to Dealertrack products and services. Qualifications: • +2 years of customer service experience • College or BA in relevant field, or an equivalent combination of experience and training • Exceptional communication skills (oral and written) • Finance and/or automotive experience is an asset. • Ability to prioritize workload according to demands, and demonstrated ability to multi-task • Demonstrated ability to problem-solve and think analytically • Excellent decision making, follow-up, and organizational skills. • Previous experience in a customer-service environment an asset • Technical experience supporting a web-based or client-based application a definite asset • Proficiency in a windows environment. • Competent in the use of MS Word, Excel and Outlook • Language: English and French required • Technical Skills: Well versed in MS Office (Word, Excel, PowerPoint and Outlook), Sales Systems What's in it for you… -We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. Fitness and wellness -We provide discounts to nation-wide gyms, onsite gyms (when we're in the office), an Employee and Family Assistance Program, as well as a virtual wellness program. Benefits from Day 1 -Gym discounts -Local in-office free gyms -Employee and Family Assistance program -Weekly virtual wellness events -Conferences & training budget -Regular internal training programs Financial planning -Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. Competitive salary -Annual bonus structure -3% CPP matching

Description What We're Looking For: Ready to explore the opportunity of Client Support Specialist in Meltwater? We are searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premium Support portfolio. As a Client Support Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.What You'll Do: Manage a portfolio of Enterprise Premium Support clients Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed Responsible for overseeing the completion of the customer's scope of work Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Manager (CSM) and/or Program Manager as needed Work closely with the Program Manager to continually enhance our enterprise support offerings through collaborative efforts Support Program Manager in completing operational tasks necessary for software and/or service deliveries Identify workflow inefficiencies or out-of-scope requests, and support the Program Manager in alignment among all stakeholders regarding the scope of Enterprise support What You'll Bring: Bachelor's degree or higher in any field, accompanied by a minimum of 2 years' experience in business-to-business client support, preferably within the SaaS industry Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency) Strong analytical skills enabling effective problem-solving in business contexts Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset Experience with large-scale enterprise implementations, understanding associated challenges and requirements Proficient in Boolean logic and data structuring methodologies Excellent written and verbal communication skills in English (proficiency in French, Dutch or German is a plus) Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off options for enhanced work-life balance Enjoy an 8% holiday allowance on your total earnings, encompassing bonuses and commissions, to enhance your overall compensation package. We've got you covered for travel expenses to the office if you reside in an eligible area Secure your future with our retirement plan Stay fit conveniently with reduced gym membership fees within our office building, promoting a healthy work-life balance for all employees. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Singel 250, 1016 AB AmsterdamWhen You'll Join: ASAPOur StoryAt Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and createsan environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Primarily responsible for executing and maintaining the implementations/upgrades, training, and business analysis of the ERP system. Essential Requirements: Oversee and support Infor ERPLn applications as a member of the ERP Applications Support team. Troubleshoot ERP anomalies and process data issues within Infor ERPLn systems. Provide end user support. Resolve day to day user reported issues, investigate, and provide resolution to resolve bugs in processes at root cause level. Monitor service desks for issues; review incidents created on the Service Desk; engage with users to understand and identify problems and remediate issues. Engage with user communities to understand issues, grade priority and severity, and perform remediation activities. Resolve queries and channel proposed change requirements through concerned approval channels. Support processes across operational workstreams, including O2C, P2P, Q2C, and NPD. Support logistics and operational processes, including Order to Cash, Procure to Pay, Make to Stock, Plan to Product, and Service to Cash, and perform linkage between upstream and downstream efforts within the system. Perform functional assessment and test software changes in logistic domains. Conducts functional assessments and testing in areas including manufacturing, distribution, planning, warehousing, and service. Document change and update process flows to ensure process governance. Provide functional specifications for changes. Configure and test functionality to satisfy business requirements as they change. Test and verify scripts to ensure software changes meet specifications. Document changes and update process flows to maintain procedural governance. Perform implementations and upgrades to the ERP system in the areas of data migration, data validation, system configuration, table sharing, testing CRP, UAT, and documentation. Research KBs to understand LN table knowledge and linkage between tables and processes to execute testing after KBs installation. Gather requirements and recommend optimal business processes relative to ERP functionality. Research and analyze current environments to improve systems and processes in place and provide recommendations and products to improve the overall environment. Minimum Requirements: Bachelor's degree, or foreign equivalent, in Computer Science, Mechanical Engineering, or a related field. Must have 5 years of experience with: overseeing and supporting Infor ERPLn to troubleshoot ERP anomalies and process data issues; utilizing enterprise resource planning (ERP) processes, including Infor ERPLn version 10.6 or higher, to support operations and logistics domain workstreams, including O2C, P2P, M2S, Planning, and Product development; utilizing SDLC for Systems Development Life Cycle; utilizing SDLC to gather requirements to develop system solutions, resolve business operational gaps, test system solutions, and perform integrated testing and deployment; and utilizing SSADM/SAD to perform software and systems analysis and design. *Position is eligible for remote work 100% of the time Reference code: 432511

JobID: 210625111 JobSchedule: Full time JobShift: : The Delaware team will provide comprehensive operational services to the Corporate Investment Bank's business across the Globe, for Foreign Exchange (FX) and Foreign Exchange Options (FXO) trading products. The department is very fast moving, with ever increasing volumes, there is always an opportunity to learn, increase knowledge, to take on more responsibility and where staff excellence is recognized through reward and promotion. Job Summary: As a Foreign Exchange - Client Service Analyst in the Delaware team, you will be responsible for liaising with our clients, front office, settlements, and multiple other internal teams. In this role, you will perform key controls and provide top-quality service to our clients and business partners. This position offers you the opportunity to work in a fast-paced environment, where you can learn, increase your knowledge, and take on more responsibilities. Job Responsibilities: * Manage day to day responsibilities involving confirming deals, and settlement instructions with clients within the deadlines * Ensuring that all new transactions are economically affirmed in a timely manner, specifically using Foreign Exchange (FX) industry standard applications. * Working with internal partner to ensure legal confirmations are returned to the bank in a timely manner. * Promoting automated solutions to clients, demonstrating and supporting these platforms. * Identifying issues and investigating root cause, escalating within an appropriate time frame. * Establishing an excellent relationship with Clients, Front Office, Middle Office and other internal clients. * Initiating and participating in process improvement initiatives. Required qualifications, capabilities, and skills: * Experience in an operational / financial services / customer services environment. * Effective organizational skills with the ability to manage and prioritize workload whilst working as part of a team in a fast paced environment. * Take ownership and display the ability to follow through with departmental objectives whilst taking into account risks involved in daily processing. * Well-developed problem solving skills, results-orientated driven. * Capacity to think laterally and understand the big picture. Preferred qualifications, capabilities, and skills: * Foreign Exchange (FX) and Foreign Exchange Options (FXO) experience is desirable, although not essential * A good working knowledge of the Global Transfer Policy would be an advantage. * Proficient in VBA, Alteryx, Advanced Excel * Currently working hybrid model 2 days in office / 3 days work from home (In office days : Wednesday & Thursday) * Subject to change soon and return to office 5 days.

Job Posting Closes at 11:59PM on: 06/16/25 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: If you are looking for a great opportunity for your career to take off, then this position welcomes you to work for a County that thrives on working collaboratively and overcoming challenges. We are seeking someone who has a strong work ethic, is a self-starter, loves what they do and is motivated to share their knowledge and experience with those who they work with. The Child Support Analyst Lead aids applicants in establishing paternity, establishing child and medical support orders, enforcement of existing orders, and disbursement of monies collected. Duties may vary depending on team specialty. Each area of specialty has an equal degree of difficulty and similar impact to the Child Support Services (CSS) program. Analysts serve as a lead and subject matter experts to staff, which includes assigning and monitoring work and providing direction. Position also provides situational and case specific training on work-related procedures and issues, provides input into assigned staff performance, problem solves difficult cases that fall outside standard operating procedures, assists management with coordination and implementation of special projects, handles elevated customer concerns and complaints, provides coverage for supervisor during absences, and conducts case load audits and other duties as required. SCHEDULE: This position follows a four-day or five-day work week schedule. At this time, one day in-office is required (but subject to change) following a hybrid model, with in-office and the remote work available as needed. COMPENSATION: Hiring Range: $29.00 - $32.00 USD Hourly Compensation will be determined based on education, experience, and skills. BENEFITS: Benefits include dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. Click here for our Total Rewards summary. ESSENTIAL DUTIES: The Child Support Analyst will have responsibilities in the following areas: Customer Service * Respond appropriately and professionally to internal and external customer interactions - engage in productive, respectful dialog * Defuse difficult situations * Respond timely- return calls within 2 business days * Greet and meet walk-ins * Provides management with feedback on staff performance. Training * Train new staff and provide refresher training as needed * Create consistent method of training * Create, maintain and update training material * Test for learned skills and applied knowledge * Assess and document staff ability to perform tasks * Identify what refresher training is necessary * Enroll and attend 16 hours of mandatory continuous training approved by supervisor Workload Management * Cover vacancies of peers when necessary * Act as subject matter expert * Check in with staff * Respond to, investigate/research and resolve questions, concerns and complaints received from the public, staff and/or management Supervisory Support * Reviews, verifies and updates documents, records and databases * Assists management with coordination, facilitation and implementation of special projects and tracking measurable outcomes * Cover during supervisor absences * Coordinate/conduct meetings * Provides analysis of potential workflow issues and makes suggestions to management for improving processes or best practices Process Improvement * Collaborate with peers to ensure appropriate workflow and functions align cohesively * Identify ineffective or outdated practices * Recommend changes with potential to enhance program efficiencies and customer service * Share best practices and learned efficiencies * Facilitate process review, improvement discussions and implementation plans with all key stakeholders Quality Assurance * Perform monthly caseload quality assurance audits for all staff * Identify training needs and celebrations for individual staff * Provide feedback to staff on results of the quality assurance * Work collaboratively with staff to understand the issue with their performance and present to supervisor for staff coaching opportunities QUALIFICATIONS: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click "apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications: * 3 years of child support service or work-related experience. * High School diploma or GED. * Note an equivalent combination of education and experience is acceptable. What does work-related experience look like to us? It could include one or more of the following: * Experience with Child Support Services * Experience using ACSES Additional Requirements: * Administrative Process Certification within 1 year of date of hire. * Enforcement Certification required within 1 year of date of hire. Preferred Knowledge, Skills and Abilities: * Strong customer service skills * Strong written and oral communication * Ability to articulate clearly and effectively to varying levels of customers and staff * Previous Lead worker or leadership experience and skills * Quality assurance/auditing experience or skills * Experience with Microsoft Office/Microsoft 365 * Experience entering and tracking data * Strong attention to detail * Strong time management and prioritization skills * Provide other administrative and technical support as needed * Team player and collaboration * Knowledge of Adult Learning Theory * Ability to train others * Knowledge and experience in process improvement techniques ADDITIONAL JOB INFORMATION: * Offer of employment contingent upon successful completion of criminal history background check, motor vehicle report, education verification, and/or references. * Current Jefferson County employees must apply through their employee profile in Workday. * In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. APPLICATION: Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal. For more details on the recruitment process, please visit: ******************************* Questions? Contact the Jefferson County Recruitment Team at ************ or ********************** Education: Experience: Work Experience: Minimum three years Certifications: Languages: Category: Health & Human Services

Canada opportunity as Director/Senior Warranty Analyst sought to join a dynamic Warranty Underwriting team, leading pricing and experience analysis across a variety of consumer, auto, and specialty equipment warranty products. Role works closely with Underwriting and Product teams across the organization. Seeking someone with 3 5 years' actuarial or P&C insurance pricing experience, strong analytical skills, and SQL proficiency. Flexible additional role locations including Dallas, Chicago, Atlanta, or NYC. May be considered for remote work in Eastern/Central time zones.