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Customer Service Supervisor salary
Average customer service supervisor salary
$38,792
How much does a customer service supervisor make?
The average customer service supervisor salary in the United States is $38,792. Customer service supervisor salaries typically range between $27,000 and $53,000 yearly. The average hourly rate for customer service supervisors is $18.65 per hour.
Customer service supervisor salary is impacted by location, education, and experience. Customer service supervisors earn the highest average salary in Maryland.
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Where can a Customer Service Supervisor earn more?
Customer Service Supervisor Salaries By Experience Level
| Experience Level | Avg. Salary | Hourly Rate |
|---|---|---|
| Entry-level customer service supervisor | $28,300 | $13.58 |
| Mid-level customer service supervisor | $32,600 | $15.66 |
| Senior-level customer service supervisor | $47,200 | $22.70 |
Customer Service Supervisor salary estimates from across the web
Average customer service supervisor salary by state
The highest-paying states for customer service supervisors are Maryland, New York, and Massachusetts. The lowest average customer service supervisor salary states are Kentucky, North Dakota, and New Mexico.
- State View
- County View
Highest paying states for customer service supervisors
| Rank | State | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Connecticut | $46,413 | $22.31 |
| 2 | Wisconsin | $40,662 | $19.55 |
| 3 | North Carolina | $42,291 | $20.33 |
| 4 | Massachusetts | $47,277 | $22.73 |
| 5 | Georgia | $40,318 | $19.38 |
| 6 | Delaware | $42,033 | $20.21 |
| 7 | Florida | $39,961 | $19.21 |
| 8 | New York | $47,912 | $23.03 |
| 9 | Maryland | $49,417 | $23.76 |
| 10 | Illinois | $39,790 | $19.13 |
| 11 | Louisiana | $37,671 | $18.11 |
| 12 | Washington | $44,931 | $21.60 |
| 13 | Ohio | $37,794 | $18.17 |
| 14 | District of Columbia | $49,439 | $23.77 |
| 15 | Tennessee | $37,821 | $18.18 |
| 16 | Rhode Island | $40,614 | $19.53 |
| 17 | New Jersey | $43,678 | $21.00 |
| 18 | Minnesota | $40,630 | $19.53 |
| 19 | Indiana | $36,511 | $17.55 |
| 20 | Pennsylvania | $39,841 | $19.15 |
| 21 | California | $43,011 | $20.68 |
| 22 | Michigan | $37,614 | $18.08 |
| 23 | Texas | $37,601 | $18.08 |
| 24 | Alaska | $42,155 | $20.27 |
| 25 | Iowa | $34,728 | $16.70 |
| 26 | New Hampshire | $35,715 | $17.17 |
| 27 | Arizona | $35,245 | $16.94 |
| 28 | Colorado | $37,944 | $18.24 |
| 29 | Alabama | $34,120 | $16.40 |
| 30 | Missouri | $37,812 | $18.18 |
| 31 | Oklahoma | $35,361 | $17.00 |
| 32 | Virginia | $38,342 | $18.43 |
| 33 | Idaho | $33,611 | $16.16 |
| 34 | Nevada | $34,399 | $16.54 |
| 35 | Maine | $32,591 | $15.67 |
| 36 | Kentucky | $31,852 | $15.31 |
| 37 | Wyoming | $32,448 | $15.60 |
| 38 | West Virginia | $32,488 | $15.62 |
| 39 | Hawaii | $35,139 | $16.89 |
| 40 | South Carolina | $33,294 | $16.01 |
| 41 | Vermont | $33,229 | $15.98 |
| 42 | Nebraska | $34,049 | $16.37 |
| 43 | Utah | $32,473 | $15.61 |
| 44 | Kansas | $32,069 | $15.42 |
| 45 | Oregon | $33,842 | $16.27 |
| 46 | Mississippi | $29,873 | $14.36 |
| 47 | New Mexico | $31,649 | $15.22 |
| 48 | Montana | $31,892 | $15.33 |
| 49 | North Dakota | $31,716 | $15.25 |
| 50 | Arkansas | $29,024 | $13.95 |
| 51 | South Dakota | $30,277 | $14.56 |
Highest paying cities for customer service supervisors
The highest-paying cities for customer service supervisors are New York, NY, Boston, MA, and Hartford, CT.
| Rank | City | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | New York, NY | $48,237 | $23.19 |
| 2 | Boston, MA | $47,147 | $22.67 |
| 3 | Hartford, CT | $46,008 | $22.12 |
| 4 | Los Angeles, CA | $43,192 | $20.77 |
| 5 | Charlotte, NC | $41,243 | $19.83 |
| 6 | Miami, FL | $40,532 | $19.49 |
| 7 | Philadelphia, PA | $40,254 | $19.35 |
| 8 | Atlanta, GA | $40,196 | $19.32 |
| 9 | Madison, WI | $40,151 | $19.30 |
| 10 | Chicago, IL | $39,994 | $19.23 |
| 11 | San Antonio, TX | $38,332 | $18.43 |
| 12 | Knoxville, TN | $38,314 | $18.42 |
| 13 | Richmond, VA | $38,252 | $18.39 |
| 14 | Colorado Springs, CO | $38,073 | $18.30 |
| 15 | Fort Wayne, IN | $37,637 | $18.09 |
| 16 | Columbus, OH | $37,571 | $18.06 |
| 17 | Kansas City, MO | $37,508 | $18.03 |
| 18 | Lansing, MI | $37,212 | $17.89 |
| 19 | Tempe, AZ | $35,298 | $16.97 |
| 20 | Des Moines, IA | $34,549 | $16.61 |
Customer Service Supervisors are the most in-demand in these five cities:
Customer Service Supervisor salary details
A customer service supervisor's salary ranges from $27,000 a year at the 10th percentile to $53,000 at the 90th percentile.
What is a customer service supervisor's salary?
| Percentile | Annual Salary | Monthly Salary | Hourly Rate |
|---|---|---|---|
| 90th Percentile | $53,000 | $4,417 | $25 |
| 75th Percentile | $46,000 | $3,833 | $22 |
| Average | $38,792 | $3,233 | $19 |
| 25th Percentile | $32,000 | $2,667 | $15 |
| 10th Percentile | $27,000 | $2,250 | $13 |
Highest paying customer service supervisor jobs
The highest paying types of customer service supervisors are customer service director, service lead, and customer experience manager.
| Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| Service Lead | $83,844 | $6,987 | $40.31 | 52,336 |
| International Customer Service Representative | $31,752 | $2,646 | $15.27 | 185,293 |
| Team Supervisor | $58,718 | $4,893 | $28.23 | 102,766 |
| Customer Service Representative Manager | $32,048 | $2,671 | $15.41 | 147,039 |
| Call Center Supervisor | $35,300 | $2,942 | $16.97 | 217,633 |
| Customer Experience Manager | $75,178 | $6,265 | $36.14 | 80,739 |
Top companies hiring customer service supervisors now:
Which companies pay customer service supervisors the most?
Customer service supervisor salaries at Schneider Electric Industrial Services and HP are the highest-paying according to our most recent salary estimates. In addition, the average customer service supervisor salary at companies like AbbVie and Massachusetts General Hospital are highly competitive.
| Rank | Company | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | Schneider Electric Industrial Services | $60,827 | $29.24 |
| 2 | HP | $59,837 | $28.77 |
| 3 | AbbVie | $58,382 | $28.07 |
| 4 | Massachusetts General Hospital | $56,251 | $27.04 |
| 5 | Oracle | $55,534 | $26.70 |
| 6 | City National Bank | $54,009 | $25.97 |
| 7 | Citi | $52,346 | $25.17 |
| 8 | BD | $50,835 | $24.44 |
| 9 | BCforward | $50,494 | $24.28 |
| 10 | Fidelity Investments | $50,245 | $24.16 |
| 11 | Portland General Electric | $49,897 | $23.99 |
| 12 | University of California-Berkeley | $49,879 | $23.98 |
| 13 | Sunrise Systems | $49,658 | $23.87 |
| 14 | Service Partners | $49,434 | $23.77 |
| 15 | Halliburton | $49,381 | $23.74 |
| 16 | PSEA | $48,792 | $23.46 |
| 17 | BNP Paribas | $48,776 | $23.45 |
| 18 | Swagelok Company | $48,717 | $23.42 |
| 19 | South Tahoe Public Utility District | $48,230 | $23.19 |
| 20 | Mvix Digital Signage | $48,035 | $23.09 |
Wage gap by gender, race and education
Customer Service Supervisor salary by industry
The average customer service supervisor salary varies across industries:
- The average customer service supervisor salary in the finance industry is $38,952, the highest of any industry.
- The average customer service supervisor salary in the finance industry is $38,021.
- Customer service supervisors in the retail industry earn an average salary of $32,538, the lowest of any industry.
Highest paying industries for customer service supervisors
| Rank | Industry | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | Finance | $38,952 | $18.73 |
| 2 | Manufacturing | $38,021 | $18.28 |
| 3 | Technology | $37,607 | $18.08 |
| 4 | Transportation | $36,693 | $17.64 |
| 5 | Telecommunication | $34,379 | $16.53 |
| 6 | Retail | $32,538 | $15.64 |
High Paying Customer Service Supervisor Jobs
Customer Service Supervisor salary trends
The average customer service supervisor salary has risen by $6,398 over the last ten years. In 2014, the average customer service supervisor earned $32,394 annually, but today, they earn $38,792 a year. That works out to a 8% change in pay for customer service supervisors over the last decade.
Compare customer service supervisor salaries for cities or states with the national average over time.
Average customer service supervisor salary over time
Compare customer service supervisor salaries for individual cities or states with the national average.
Customer Service Supervisor salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $38,800 | $18.65 | +3.1% |
| 2024 | $37,600 | $18.07 | +1.4% |
| 2023 | $37,000 | $17.81 | +1.3% |
| 2022 | $36,500 | $17.57 | +1.3% |
| 2021 | $36,100 | $17.34 | +3.1% |
Recently added customer service supervisor salaries
| Company | Job | Location | Date Added | Salary |
|---|---|---|---|---|
| Piedmont Airlines | Customer Service, Gate Supervisor | Allentown, PA | 12/17/2024 | $31,305 |
| General Dynamics | Customer Service Supervisor (VA Esdms) | El Paso, TX | 12/16/2024 | $42,500 |
| Kwik Trip, Inc. | Customer-Food Service | Stacy, MN | 12/16/2024 | $33,392 |
| Kwik Trip, Inc. | Customer-Food Service-Overnight | Red Wing, MN | 12/16/2024 | $33,392 |
| Kwik Trip | Customer-Food Service | Oak Creek, WI | 12/16/2024 | $33,392 |
| Piedmont Airlines, Inc. | Piedmont Airlines, INC | Customer Service Supervisor FL | Fort Walton Beach, FL | 12/16/2024 | $38,088 |
| NES Associates | Customer Service Supervisor (VA Esdms) | El Paso, TX | 12/16/2024 | $42,500 |
| Envoy Air Inc. | Supervisor, Customer Services | Santa Barbara, CA | 12/16/2024 | $32,000 |
| Envoy Air Inc. | Supervisor, Ramp and Customer Services | Grand Junction, CO | 12/16/2024 | $32,000 |
| Highmarkhealth | Supervisor Customer Service | Delaware | 12/16/2024 | $50,200 |
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