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Customer Operations Specialist salary

Quoted Expert
Kim Chatani

Average customer operations specialist salary

$36,397

$17.5 hourly rate

Entry-level customer operations specialist salary
$22,000 yearly salary
Updated January 8, 2025

How much does a customer operations specialist make?

The average customer operations specialist salary in the United States is $36,397. Customer operations specialist salaries typically range between $22,000 and $59,000 yearly. The average hourly rate for customer operations specialists is $17.5 per hour.

Customer operations specialist salary is impacted by location, education, and experience. Customer operations specialists earn the highest average salary in New Jersey.

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Where can a Customer Operations Specialist earn more?

Compare salary by location
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79k
59k
39k
19k
-630
Massachusetts$55,184
Oklahoma City, OK$29,370
Compare salary by company
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140k
120k
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Microsoft$110,625
Bonneville International$50,209

Customer Operations Specialist salary estimates from across the web

Based on the latest salary information compiled by Zippia, Glassdoor, Ziprecruiter and Comparably, the average salary for a customer operations specialist typically falls between $36,397 and $56,328.
zippia
$36,397yearly
glassdoor[1]
$53,905yearly
comparably[2]
$53,529yearly
ZipRecruiter[3]
$56,328yearly

Average customer operations specialist salary by state

The highest-paying states for customer operations specialists are New Jersey, Massachusetts, and Pennsylvania. The lowest average customer operations specialist salary states are Oregon, Utah, and South Dakota.

  • State View
  • County View
Average Salary:

Highest paying states for customer operations specialists

RankStateAvg. SalaryHourly Rate
1New Jersey$58,183$27.97
2Pennsylvania$54,731$26.31
3Rhode Island$43,427$20.88
4Maine$41,301$19.86
5District of Columbia$44,772$21.52
6Texas$43,594$20.96
7Delaware$44,968$21.62
8Nevada$42,474$20.42
9Massachusetts$55,273$26.57
10Hawaii$43,972$21.14
11New York$50,657$24.35
12California$51,655$24.83
13Florida$37,424$17.99
14Ohio$40,941$19.68
15Indiana$36,454$17.53
16Arizona$40,836$19.63
17Louisiana$39,489$18.99
18Connecticut$44,140$21.22
19Vermont$39,582$19.03
20Maryland$44,074$21.19
21Alaska$35,298$16.97
22Michigan$38,283$18.41
23Georgia$34,796$16.73
24New Hampshire$40,071$19.26
25West Virginia$36,167$17.39
26Virginia$41,144$19.78
27Tennessee$34,002$16.35
28Kansas$33,905$16.30
29Arkansas$31,813$15.29
30North Dakota$30,113$14.48
31Illinois$36,008$17.31
32North Carolina$31,232$15.02
33Kentucky$29,469$14.17
34Minnesota$32,792$15.77
35Wisconsin$29,999$14.42
36Mississippi$33,872$16.28
37Colorado$34,802$16.73
38Iowa$29,753$14.30
39New Mexico$32,371$15.56
40Washington$29,788$14.32
41Utah$27,833$13.38
42Wyoming$26,244$12.62
43Alabama$29,915$14.38
44Nebraska$29,554$14.21
45Oregon$28,473$13.69
46Idaho$26,613$12.79
47Missouri$29,424$14.15
48South Carolina$29,659$14.26
49South Dakota$26,903$12.93
50Oklahoma$29,247$14.06
51Montana$26,039$12.52
Top customer operations specialist jobs near you

Highest paying cities for customer operations specialists

The highest-paying cities for customer operations specialists are Boston, MA, San Francisco, CA, and New York, NY.

RankCityAvg. SalaryHourly Rate
1Boston, MA$55,184$26.53
2San Francisco, CA$53,455$25.70
3New York, NY$51,005$24.52
4Corpus Christi, TX$44,908$21.59
5Phoenix, AZ$40,937$19.68
6Dublin, OH$40,206$19.33
7Tampa, FL$37,587$18.07
8Jeffersonville, IN$36,440$17.52
9Chicago, IL$36,097$17.35
10Colorado Springs, CO$35,348$16.99
11Atlanta, GA$34,715$16.69
12Memphis, TN$33,940$16.32
13Overland Park, KS$33,807$16.25
14Plymouth, MN$32,713$15.73
15Albuquerque, NM$32,361$15.56
16Raleigh, NC$31,879$15.33
17Menomonee Falls, WI$30,069$14.46
18Montgomery, AL$29,902$14.38
19Omaha, NE$29,758$14.31
20Oklahoma City, OK$29,370$14.12

Customer Operations Specialist salary details

A customer operations specialist's salary ranges from $22,000 a year at the 10th percentile to $59,000 at the 90th percentile.

Average Customer Operations Specialist Salary Graph
Average Customer Operations Specialist Salary Graph, Trends, and Summary

What is a customer operations specialist's salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$59,000$4,917$28
75th Percentile$47,000$3,917$23
Average$36,397$3,033$18
25th Percentile$28,000$2,333$13
10th Percentile$22,000$1,833$11

Highest paying customer operations specialist jobs

The highest paying types of customer operations specialists are staff specialist, control specialist, and business specialist.

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Operations Internship$33,357$2,780$16.04111,994
Customer Services Coordinator$35,520$2,960$17.08246,525
Operations Representative$38,127$3,177$18.3375,789
Operations Coordinator$41,934$3,495$20.16102,598
Customer Liaison$58,459$4,872$28.11181,470
Operations Agent$40,735$3,395$19.5890,038

How would you rate the starting salaries for Customer Operations Specialists, as well as the prospects for salary advancement?

Kim Chatani

Assistant Professor, Concordia University Irvine

Starting salaries will continue to increase but will be more dictated by supply and demand for the skill sets that graduates will provide. The current COVID 19 pandemic has put traditional thinking on its head. Employers will be evaluating employee skills in a multi-dimensional plane, competency, mobility, and transferability.

Top companies hiring customer operations specialists now:

  1. Mastercard Jobs (9)
  2. JPMorgan Chase & Co. Jobs (16)
  3. Franklin Templeton Jobs (5)
  4. Motorola Solutions Jobs (7)
  5. Hewlett Packard Enterprise Jobs (11)

Which companies pay customer operations specialists the most?

Customer operations specialist salaries at Microsoft and Lam Research are the highest-paying according to our most recent salary estimates. In addition, the average customer operations specialist salary at companies like FireEye and Deloitte are highly competitive.

RankCompanyAverage SalaryHourly Rate
1Microsoft$110,625$53.19
2Lam Research$98,533$47.37
3FireEye$97,818$47.03
4Deloitte$83,899$40.34
5Datadog$83,186$39.99
6Applied Materials$79,836$38.38
7Siemens Enterprise Communications Inc$76,452$36.76
8Siemens Healthineers$75,561$36.33
9Siemens$73,255$35.22
10ResMed$66,844$32.14
11Analog Devices$66,249$31.85
12Woodforest Financial Group Inc$66,163$31.81
13Qualcomm$65,189$31.34
14Johnson Controls$64,008$30.77
15Alpha Consulting$56,036$26.94
16Viasat$54,349$26.13
17BGC Partners$52,243$25.12
18Amneal Pharmaceuticals$51,102$24.57
19Motorola Solutions$50,784$24.42
20Bonneville International$50,209$24.14

Wage gap by gender, race and education

$38,000$36,800$35,600$34,400$33,200$32,000
MaleFemale

Customer Operations Specialist salary trends

The average customer operations specialist salary has risen by $5,357 over the last ten years. In 2014, the average customer operations specialist earned $31,040 annually, but today, they earn $36,397 a year. That works out to a 9% change in pay for customer operations specialists over the last decade.

Compare customer operations specialist salaries for cities or states with the national average over time.

Average customer operations specialist salary over time

Compare customer operations specialist salaries for individual cities or states with the national average.

    Customer Operations Specialist salary by year

    YearAvg. SalaryHourly Rate% Change
    2025$36,400$17.50+3.8%
    2024$35,000$16.83+2.3%
    2023$34,200$16.44+0.7%
    2022$33,900$16.32+1.4%
    2021$33,500$16.09+1.3%

    Recently added customer operations specialist salaries

    CompanyJobLocationDate AddedSalary
    Land O LakesSeed Coordinator/Customer Operations SpecialistMinot, ND12/15/2024$44,871
    EVgoCustomer Operations SpecialistBoone, CO12/15/2024$55,000
    Corning IncorporatedCustomer Operations SpecialistCharlotte, NC12/14/2024$36,254
    Iceye UsCustomer Operations & Satellite Planning (Cosp) SpecialistIrvine, CA12/12/2024$70,000
    Amazon.com, Inc.Customer Operations Workforce Planning, Kuiper Global Customer OperationsArlington, VA12/11/2024$70,400
    Barre Area Development, Inc.Seed Coordinator/Customer Operations SpecialistMinot, ND12/11/2024$44,871
    CarmaxCustomer OperatorDenver, CO12/09/2024$40,175
    JustworksCustomer Success Operations SpecialistNew York, NY12/09/2024$69,915
    CHS, Inc.Custom Applicator/Operations SpecialistOslo, MN12/05/2024$38,338
    Century Linen & Uniform, Inc.Customer & Operations SpecialistSomerville, MA12/02/2024$41,740

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