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Customer Engagement Specialist salary
Average customer engagement specialist salary
$41,014
How much does a customer engagement specialist make?
The average customer engagement specialist salary in the United States is $41,014. Customer engagement specialist salaries typically range between $25,000 and $64,000 yearly. The average hourly rate for customer engagement specialists is $19.72 per hour.
Customer engagement specialist salary is impacted by location, education, and experience. Customer engagement specialists earn the highest average salary in Massachusetts.
For less than a Netflix subscription, get a new job.
For less than a Netflix subscription, get a new job.
Where can a Customer Engagement Specialist earn more?
Customer Engagement Specialist Salaries By Experience Level
Customer Engagement Specialist salary estimates from across the web
Average customer engagement specialist salary by state
The highest-paying states for customer engagement specialists are Massachusetts, Washington, and California. The lowest average customer engagement specialist salary states are Kansas, Arkansas, and New Mexico.
- State View
- County View
Highest paying states for customer engagement specialists
| Rank | State | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Montana | $46,958 | $22.58 |
| 2 | Rhode Island | $53,207 | $25.58 |
| 3 | Maine | $43,994 | $21.15 |
| 4 | Iowa | $42,139 | $20.26 |
| 5 | Massachusetts | $60,729 | $29.20 |
| 6 | New Hampshire | $47,018 | $22.60 |
| 7 | District of Columbia | $63,818 | $30.68 |
| 8 | Michigan | $43,244 | $20.79 |
| 9 | Washington | $55,498 | $26.68 |
| 10 | Delaware | $48,348 | $23.24 |
| 11 | Kentucky | $40,740 | $19.59 |
| 12 | New York | $50,958 | $24.50 |
| 13 | Illinois | $44,284 | $21.29 |
| 14 | Wisconsin | $44,211 | $21.26 |
| 15 | New Jersey | $50,322 | $24.19 |
| 16 | Vermont | $47,562 | $22.87 |
| 17 | California | $53,516 | $25.73 |
| 18 | Pennsylvania | $43,693 | $21.01 |
| 19 | Minnesota | $42,066 | $20.22 |
| 20 | Florida | $42,210 | $20.29 |
| 21 | Oregon | $46,051 | $22.14 |
| 22 | Connecticut | $45,950 | $22.09 |
| 23 | North Dakota | $38,419 | $18.47 |
| 24 | Nevada | $39,652 | $19.06 |
| 25 | Arizona | $39,759 | $19.11 |
| 26 | Texas | $40,602 | $19.52 |
| 27 | Maryland | $47,039 | $22.61 |
| 28 | Hawaii | $48,095 | $23.12 |
| 29 | Wyoming | $37,839 | $18.19 |
| 30 | Tennessee | $38,308 | $18.42 |
| 31 | West Virginia | $36,096 | $17.35 |
| 32 | South Dakota | $39,823 | $19.15 |
| 33 | Idaho | $38,217 | $18.37 |
| 34 | North Carolina | $39,438 | $18.96 |
| 35 | Virginia | $43,392 | $20.86 |
| 36 | Ohio | $36,575 | $17.58 |
| 37 | Nebraska | $36,295 | $17.45 |
| 38 | Louisiana | $37,693 | $18.12 |
| 39 | Mississippi | $35,190 | $16.92 |
| 40 | Kansas | $35,667 | $17.15 |
| 41 | Indiana | $35,894 | $17.26 |
| 42 | Missouri | $37,004 | $17.79 |
| 43 | Alabama | $36,587 | $17.59 |
| 44 | South Carolina | $36,246 | $17.43 |
| 45 | New Mexico | $35,292 | $16.97 |
| 46 | Oklahoma | $34,410 | $16.54 |
| 47 | Georgia | $36,465 | $17.53 |
| 48 | Colorado | $37,339 | $17.95 |
| 49 | Arkansas | $35,487 | $17.06 |
| 50 | Alaska | $37,629 | $18.09 |
| 51 | Utah | $34,565 | $16.62 |
Highest paying cities for customer engagement specialists
The highest-paying cities for customer engagement specialists are Washington, DC, Boston, MA, and San Francisco, CA.
| Rank | City | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Washington, DC | $63,805 | $30.68 |
| 2 | Boston, MA | $60,629 | $29.15 |
| 3 | San Francisco, CA | $57,876 | $27.82 |
| 4 | Seattle, WA | $55,883 | $26.87 |
| 5 | New York, NY | $51,274 | $24.65 |
| 6 | Urban Honolulu, HI | $48,101 | $23.13 |
| 7 | Silver Spring, MD | $46,631 | $22.42 |
| 8 | Portland, OR | $45,826 | $22.03 |
| 9 | Chicago, IL | $44,503 | $21.40 |
| 10 | Franklin, WI | $44,319 | $21.31 |
| 11 | Detroit, MI | $43,471 | $20.90 |
| 12 | Richmond, VA | $43,075 | $20.71 |
| 13 | Fort Myers, FL | $42,568 | $20.47 |
| 14 | Saint Paul, MN | $42,109 | $20.24 |
| 15 | Des Moines, IA | $41,875 | $20.13 |
| 16 | Houston, TX | $40,993 | $19.71 |
| 17 | Pittsburgh, PA | $40,545 | $19.49 |
| 18 | Raleigh, NC | $39,851 | $19.16 |
| 19 | Phoenix, AZ | $39,822 | $19.15 |
| 20 | Las Vegas, NV | $39,344 | $18.92 |
Customer Engagement Specialist salary details
A customer engagement specialist's salary ranges from $25,000 a year at the 10th percentile to $64,000 at the 90th percentile.
What is a customer engagement specialist's salary?
| Percentile | Annual Salary | Monthly Salary | Hourly Rate |
|---|---|---|---|
| 90th Percentile | $64,000 | $5,333 | $31 |
| 75th Percentile | $52,000 | $4,333 | $25 |
| Average | $41,014 | $3,418 | $20 |
| 25th Percentile | $32,000 | $2,667 | $15 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying customer engagement specialist jobs
The highest paying types of customer engagement specialists are customer relationship specialist, service specialist, and client specialist.
| Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Service Agent | $29,598 | $2,466 | $14.23 | 219,115 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Care Agent | $31,774 | $2,648 | $15.28 | 268,932 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
Top companies hiring customer engagement specialists now:
Which companies pay customer engagement specialists the most?
Customer engagement specialist salaries at NVIDIA and Microsoft are the highest-paying according to our most recent salary estimates. In addition, the average customer engagement specialist salary at companies like Boehringer Ingelheim and AstraZeneca are highly competitive.
| Rank | Company | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | NVIDIA | $120,360 | $57.87 |
| 2 | Microsoft | $114,781 | $55.18 |
| 3 | Boehringer Ingelheim | $101,970 | $49.02 |
| 4 | AstraZeneca | $95,709 | $46.01 |
| 5 | Salesforce | $81,124 | $39.00 |
| 6 | Cadence Design Systems | $77,551 | $37.28 |
| 7 | Pegasystems | $76,767 | $36.91 |
| 8 | SAP | $72,176 | $34.70 |
| 9 | Red Hat | $68,468 | $32.92 |
| 10 | BMC Software | $62,152 | $29.88 |
| 11 | City of Austin | $56,797 | $27.31 |
| 12 | GPAC | $56,318 | $27.08 |
| 13 | Boston Public Schools | $55,485 | $26.68 |
| 14 | Wonderful College Prep Academy | $55,327 | $26.60 |
| 15 | Boston Medical Center | $54,904 | $26.40 |
| 16 | Oracle | $54,596 | $26.25 |
| 17 | Massachusetts General Hospital | $54,184 | $26.05 |
| 18 | HealthTrust | $54,021 | $25.97 |
| 19 | Texas Health Resources | $53,959 | $25.94 |
| 20 | Harvard University | $52,111 | $25.05 |
Wage gap by gender, race and education
Customer Engagement Specialist salary by industry
The average customer engagement specialist salary varies across industries:
- The average customer engagement specialist salary in the health care industry is $48,710, the highest of any industry.
- The average customer engagement specialist salary in the finance industry is $37,249.
- Customer engagement specialists in the technology industry earn an average salary of $33,247, the lowest of any industry.
Highest paying industries for customer engagement specialists
| Rank | Industry | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | Health Care | $48,710 | $23.42 |
| 2 | Media | $37,249 | $17.91 |
| 3 | Professional | $34,093 | $16.39 |
| 4 | Retail | $33,382 | $16.05 |
| 5 | Technology | $33,247 | $15.98 |
High Paying Customer Engagement Specialist Jobs
Customer Engagement Specialist salary trends
The average customer engagement specialist salary has risen by $5,975 over the last ten years. In 2014, the average customer engagement specialist earned $35,039 annually, but today, they earn $41,014 a year. That works out to a 11% change in pay for customer engagement specialists over the last decade.
Compare customer engagement specialist salaries for cities or states with the national average over time.
Average customer engagement specialist salary over time
Compare customer engagement specialist salaries for individual cities or states with the national average.
Customer Engagement Specialist salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $41,000 | $19.72 | +3.1% |
| 2024 | $39,700 | $19.10 | +2.8% |
| 2023 | $38,600 | $18.57 | +2.5% |
| 2022 | $37,600 | $18.10 | +1.8% |
| 2021 | $37,000 | $17.78 | +1.8% |
Recently added customer engagement specialist salaries
| Company | Job | Location | Date Added | Salary |
|---|---|---|---|---|
| Amazon | Strategic Customer Engagements, Deal Team-Specialized | New York, NY | 12/16/2024 | $128,600 |
| Cigna Corporation | Customer Engagement Strategist-Hybrid | Delaware, OH | 12/16/2024 | $200,400 |
| Otsuka | Pharmaceutical Sales Customer Engagement | San Jose, CA | 12/16/2024 | $102,101 |
| United States Pharmacopeia | Customer Engagement Specialist (Remote) | Rockville, MD | 12/16/2024 | $63,000 |
| Heritage Behavioral Health Center, Inc. | Engagement Specialist, Access To Care | Decatur, IL | 12/16/2024 | $37,440 |
| Firmofthefuture | Lighthouse Customer Engagement Principal | Mountain View, CA | 12/16/2024 | $190,000 |
| Tennessee Board of Regents | Workforce Engagement Specialist | Jackson, MS | 12/15/2024 | $31,677 |
| F3 Learning | Strategic Customer Engagements, Deal Team-Specialized | Austin, TX | 12/15/2024 | $128,600 |
| Groundworks New Mexico | Community Engagement Specialist | Albuquerque, NM | 12/15/2024 | $51,904 |
| Ymcanyc | Peer Engagement Specialist | New York, NY | 12/15/2024 | $36,564 |
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