Resolution Specialist Jobs Near Me

Optum CO is seeking a Customer Service Representative to join our team in Golden, CO. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm Mountain Time. It may be necessary, given the business need, to work occasional overtime. Employees are required to work some days onsite and some days from home. We offer 90 days of paid training. The hours during training will be 8:00am to 5:00pm Mountain Time, Monday - Friday. Training will be conducted onsite. If you are within commutable distance to the office at 1707 Cole Blvd, Suite 100, Golden, CO. you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges. Primary Responsibilities: Answer average of 60-80 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Communicate directly with clinical staff for patient needs Medication refills, referral requests, chart troubleshooting Scheduling appointments for patients - entering and updating demographics Other tasks as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of experience in customer service environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Typing - 40 wpm Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm Mountain Time. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: 1+ years of health care experience Knowledge of Medical Terminology Telecommuting Requirements: Reside within commutable distance to the office at 1707 Cole Blvd, Suite 100, Golden, CO. Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment #RPO #RED

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please note you may be asked to come onsite to our Altamonte Springs Center for some in-person training. Additional details will be provided if successful completion of hiring process. Unlock Your Potential When you join us, you’ll be part of dynamic environment with supporting colleagues as well as exciting and meaningful work where you can truly make an impact. On our Call Center team you’ll ensure our customers’ are successful, and we will make sure you are supported as well through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages ($21.50/hour base pay plus 10% language differential for total compensation of $23.65/hr) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match. What you’ll do as a Collections Representative? You'll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You'll also tackle the important work of getting past-due accounts up to date, and most importantly, you’ll improve service by using your customer service skills. What you’ll need to succeed You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs. Our Way of Working You have the option to work from home or in our office. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you may be requested to commute to our nearest office so you must live within a commutable distance of Altamonte Springs, FL. What you’ll need to be considered for this role *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here. \t 6+ months customer service experience of any kind and/or military equivalent experience with strong preference for previous collections experience within a financial services or call center setting \t Must live within 2 1/2 commute of Altamonte Springs Center \t Fully fluent English and Spanish \t Confidence using a computer \t Be 18-years-old or older \t Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process \t \t New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). \t Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

Take advantage of an opportunity to be trained as an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. Residual income, stock opportunities, & tax advantages available. Full-time traveler friendly! Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Entry level supplamental income or possible career change New career path in one of the largest most SECURE industries in the country! APPLY NOW: This sales opportunity can be fully remote to work from home. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy 1099 Independent Sales Contractor 100% commission paid position.

Job DescriptionResponsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize; Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team; Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls; Using neutral and non-judgmental language when responding to the needs and requests of clients; Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates; Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact; Plan, implement and/or research self-care and other social activities for clients and their children; Actively participate in donor tours and help with special client events and holiday parties; Conduct regular health and safety facility checks; Understand and follow emergency procedures, including fire procedures; Sort and organize donations of food, clothing, or items/projects as assigned; Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients; During the orientation process, determine clients’ immediate needs and provide referrals for basic needs; Provide referrals for clients following their initial Case Management session; Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned; Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner; Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned; Provide childcare as requested by clients or staff in accordance with written policies; Provide client accompaniment to important appointments when requested; Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management. Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures; Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements: High School Diploma/GED and two years relevant experience. Basic computer skills necessary. Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested Additional information: Remote Job: Fully in-person Employment type: Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

OKC Metro area and surrounding areas preferred. Hybrid Opportunity! Work from home up to 2 days per week - Equipment provided! Hours: Flexible 7a-7p Days: Monday-Friday The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides. A day in the life of a Customer Service Representative at APMEX! Deal directly with customers either by telephone or written correspondence Handle and resolve customer questions, comments, or concerns in a professional, polite manner Listens attentively, clarifying questions, diffusing conflict, and finding solutions Commitment to increasing customer satisfaction Manage customers' accounts by keeping record of interactions and transactions Communicate and coordinate with internal departments Document and provide follow up to customer interactions Other Qualities of a Call Center Customer Service Rep... Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Computer Skills - Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, and uses computer systems and tools to improve productivity. Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates process improvement ideas decisions to others. Dependability - Meets commitments to key performance indicators (KPI) and metrics, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. Listening Skills - Listens attentively to customers and coworkers, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions. Product Knowledge - Knows and explains product features/benefits, understands/sells the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge. Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers, participates in group chat, and promotes a team atmosphere. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the team today! Education: High School degree is required Experience: High volume call center experience preferred 1-2 years of customer service experience Detail documentation skills required Experience in data entry and handling electronic files is preferred Ability to type 35-40 wpm with accuracy (will have a test administered for qualification) Computer Skills: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred Must be able to pass a comprehensive background screening- including criminal, credit inquiries and drug screen * Valid Medical cards are accepted* At APMEX, our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Free Lunch every day Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Paid Volunteer Opportunities Lunch and Learns Free Downtown Parking

Job Description A rapidly expanding AmLaw 100 firm is looking to add a Litigation Docketing Specialist to their team. This role offers candidates significant flexibility, with the option to work remotely or in one of the firm's nationwide offices. The docketing team at this firm is 17 strong and still growing! Willingness to work in a collaborative environment is key for this role. The role is open due to the firm growing. This team takes time off, work life balance, and workload management very seriously. When folks need days off- they get them. Essential qualifications: 3 years' experience as a Litigation Docketing Specialist. Confidence docketing in Mountain West OR Midwest jurisdictions. Commitment to teamwork and collaboration. Also nice to have: Experience working at a medium to large law firm #zrsep

Job DescriptionDescription: Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us! ******************************************* The Urology Group is searching for a Claims Resolution Specialist. The position is part time working up to 24 hours/week. The position is a HYBRID REMOTE position. The in-person days will be located in our office at: 2000 Joseph Sanker Blvd Cincinnati OH 45212 NO WEEKENDS, NO EVENINGS, NO HOLIDAYS GENERAL SUMMARY The Claim Resolution Specialist I focuses on following up and resolving claims submitted to third-party insurance payers. This includes claims that have yet to be adjudicated and denied accounts that require resolution. The Claim Resolution Specialist is accountable for meeting or exceeding daily/weekly/monthly productivity targets set forth by management productivity policy and procedure standards. They work with the Business Office Supervisor to escalate claim and denial issues to resolve denials as efficiently as possible. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Conducts appropriate follow-up of no response third-party receivables in accordance with payer guidelines. Reviews and resolves claim denials, conducts follow-up, appeals processing, claim statusing using and appeals template management when appropriate. Develops and maintains a working knowledge of payer contractual requirements particularly initial filing periods, appropriate follow-up and appeal protocols, and medical policies. Addresses/resolves issues relating to patient accounts while noting account actions for complete audit trail of follow-up activity. Drafts appeal letters as necessary. Communicates with Coders, Claim Readiness Specialist, and Business Office staff when necessary to resolve errors and clarify issues. Stays accountable to quality and productivity standards, and monitoring compliance with policies and procedures. Identifies process opportunity trends and recommend ways to improve efficiencies. Ensures adherence to third party and governmental regulations relating to coding, billing, documentation, compliance, and reimbursement. Participates in special projects, personal development training, and cross training as instructed. Informs Supervisor of trends, inconsistencies, discrepancies for immediate resolution. Works in conjunction with peers and functional areas of the Business Office department for the betterment of completing tasks and the company overall. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Demonstrate understanding of business and how actions contribute to company performance. Demonstrate excellent customer service skills. Knowledge of medical terminology, healthcare coding systems, and clinics functions. Maintain a complete understanding of payment posting protocols and required software systems. Develop and maintain a working knowledge of payer rules and guidelines. Track trends, inconsistencies, or discrepancies and resolve and/or escalate to a supervisor as appropriate. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Proven ability to manage multiple projects at a time while paying strict attention to detail. Ability to successfully meet departmental deadlines. Ability to follow policies and procedures for compliance, medical billing, and coding. Ability to type and enter data with proficiency and accuracy. Customer-oriented with ability to remain calm in difficult situations. Delivers exceptional patient service throughout all interactions. Strong analytical and problem-solving skills. Skill in using computer programs and applications including Microsoft Office. Ability to work independently and manage deadlines. Complies with HIPAA regulations for patient confidentiality. Complies with all health and safety policies of the organization. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS Minimum 1 year billing or follow-up experience within a physician’s office or medical environment. Experience in Urology physician practice environment preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Primary Duties & Responsibilities At Globe Life we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better. Role Overview Could you be our next Customer Retention Representative? Globe Life is looking for an experienced Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance. This is a remote / work from home position What You Will Do Handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. Answer questions about policy benefits and premiums and accurately document the information on the appropriate database. What You Can Bring * High school diploma or GED * Customer service experience * Excellent oral and written communication * Superior customer service skills required - friendly, efficient, good listener * Proficient use of the computer, keyboard functions and Microsoft Excel * Ability to work under pressure and multi-task * Excellent organization and time management skills * Must be detail-oriented with the ability to analyze information and make logical conclusions * Have a desire to learn and grow within the Company * Must type 30 words per minute, pre-employment assessment required How American Income Life Will Support You Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation is designed to reflect your expertise and contribution * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan * Paid holidays and time off to support a healthy work-life balance * Parental leave to help our employees welcome their new additions * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals * Company-paid counseling for assistance with mental health, stress management, and work-life balance * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career * Discounted Texas Rangers tickets for a proud visit to Globe Life Field Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 3700 S. Stonebridge Dr., McKinney, Texas

div class="col col-xs-7 description" id="job-description" h3strongAbout Us/strong/h3pAt Fisher Organization, the New England division of American Income Life, our mission is to protect the members of labor unions, credit unions, and various associations throughout the region. We're committed to safeguarding working families with supplemental insurance solutions, while fostering a company culture centered on personal growth and making a positive impact on our clients' lives./pp As a strong Top Place to Work in Boston/strong, we are proud to lead the way in innovation, service, and client satisfaction.br/(#1 for 2024 Boston Globe Top Places to work)/ph3strongLocation:/strong/h3ulliRemote - Work from Anywhere!/lili Home Office Location: Fisher Home Office, 222 Forbes Rd #101, Braintree, MA 02184/li/ulh3strongThe Role/strong/h3pWe're seeking motivated individuals to lead, inspire, and collaborate with our remote team. This role focuses on delivering exceptional client service while providing opportunities to grow into a leadership position. If you're ready to lead from anywhere and elevate your career, this role is for you!/ph3strongKey Responsibilities/strong/h3ullistrongClient Support:/strong Respond to inbound and outbound client communications (phone, email, virtual platforms) with professionalism and care./lilistrong Relationship Building:/strong Foster long-term relationships by understanding client needs and delivering tailored solutions./lilistrong Problem Solving:/strong Handle client concerns proactively, ensuring quick and seamless resolutions./lilistrong Process Improvements:/strong Identify strategies to enhance client satisfaction and streamline operations./lilistrong Collaboration:/strong Partner with cross-functional teams to address client feedback and develop innovative solutions./lilistrong Documentation:/strong Keep detailed, accurate records of all interactions while maintaining compliance with organizational and industry standards./li/ulh3strongQualifications/strong/h3ulli1+ years of experience in customer service, client relations, or a similar role preferred./lili Excellent verbal and written communication skills./lili Strong problem-solving and critical-thinking abilities./lili Self-motivated, disciplined, and capable of working independently in a remote environment./li/ulh3strongWhat We Offer/strong/h3ullistrongWork Flexibility:/strong Fully remote with the ability to set your own schedule in your preferred time zone./lilistrong Professional Growth:/strong Access to leadership training, mentorship programs, and opportunities to grow your career./lilistrong Performance-Based Rewards:/strong Competitive compensation with incentives tied to your success./lilistrong Supportive Team Culture:/strong Join a collaborative team that values innovation, teamwork, and mutual success./li/ulh3strongLocation Eligibility/strong/h3ulliThis position is open to candidates in multiple locations strongexcept New York, Minnesota, and California./strong/li/ulh3strongIndustry:/strong/h3ulliInsurance / Finance/li/ulh3strongApply Today!/strong/h3pIf you're ready to lead, grow, and make an impact from anywhere, we'd love to hear from you! strong Apply now/strong to join a team redefining remote work and professional success./p /div

Job DescriptionBenefits: Retirement Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual! Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine. Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family. Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool. Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: **************************** Meet Some of Our Local Team: Christian Schnabel Managing Director How long with NM? 12 years Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball. Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports. Randy Collins Wealth Management Advisor How long with NM? 43 years Prior Experience? Student at the University of Kentucky started at NM right out of college. Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work. Travis Powers Financial Advisor How long with NM? 2 years Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor. Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates. Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered. Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community. We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM. Flexible work from home options available.

Introduction You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Connection Enterprise Solutions is a profitable $1.3B+ company focusing on providing technology solutions for the Fortune 2000, located in Boca Raton, Florida. Connection Enterprise Solutions is a wholly-owned subsidiary of Connection (CNXN), a $2.5 Billion+ publicly traded company located in Merrimack, NH. Connection Enterprise Solutions offers a wide range of technology services with over 500 technical certifications and a qualified team of expert engineers, software licensing specialists and project managers to offer best-in-class solutions to our customers. We deliver end-to-end solutions across the entire IT lifecycle--from assessment, design, procurement, and installation to management and asset disposition. Focused on solving the complex business challenges of enterprise customers, Connection Enterprise Solutions is a one-stop source for a full range of IT products and services, including data center, networking, mobility, and software solutions. Offering over a million products from 1,600 technology vendors, Connection Enterprise Solutions' proprietary cloud-based e-procurement system, TRAXX, creates a streamlined, efficient approach to IT procurement that reduces the cost and complexity of buying hardware, software and services. By leveraging our strategic relationships with leading IT manufacturers and software publishers, Connection Enterprise Solutions is able to provide the best pricing and preferred product availability. Job Summary Working under minimal supervision of the Dir, Client Operations Support, referring only exceptional problems and issues for management review or approval, the Client Operations Advisor provides direct operational support to Enterprise accounts of one or more Inside Account Managers (IAM) and Enterprise Account Executives (EAE). The Advisor drives the day-to-day business and interactions with clients. The Advisor manages and maintains client standards, special pricing, and any client issues until resolution. The Advisor makes strategic decisions on catalog pricing and product recommendations to the client. The Advisor works alongside the EAE and IAM to strategically maximize margins and provides outstanding service to clients on all requests. The Client Operations Advisor proactively responds to or delegates client requests and tasks with little to no guidance, ensuring timely completion. The Advisor performs the high-end tasks such as configuration solutions, strategic deal registrations and/or negotiated bid pricing with manufacturers and other margin enhancement activities. Responsibilities Standards * Strategically and proactively manages the customer's standard catalog making strategic decisions on pricing and product availability. * Works with the client, IAM and EAE to provide the client with a catalog that is applicable to the client's business needs and policies. * Updates parts pricing and discontinued parts in catalog by referencing internal reports as well as updates provided by the manufacturers through product roadmaps and proactively notifies client of possible replacement. * Manages Clients Special Pricing and updates accordingly. * Manages and maintains margins on standards by updating special pricing and discounts. Quote Requests * Provides complex customer quotes in a timely manner, within 4 hours, which may require configuration by the Advisor or through a technical resource engagement. * Works with suppliers and Manufacturers to ensure the best pricing based on the opportunity. * Helps the sales team make decisions on the Price Matrix for the client. * Builds out configurations for clients of velocity products and works with the manufacturer's tools to provide pricing. * Engages presales engineers for high end configurations of networking equipment. Customer Service * Manages client order escalations thru to resolution as it relates to tracking, returns, or other post shipment issues. * Researches and provides feedback to manager for client experience improvements. * Takes the lead on resolution for accounting issues, such as credit and rebills, sales tax issues and RMA escalations. Deal Registration * Works with suppliers and manufacturers to ensure MoreDirect receives the best pricing available. * Manages current Deal Registrations and renewals as needed. Performs all other duties or special projects as assigned including: Order Processing * Assists the Sales Operations Specialist with overflow of Order Entry to ensure prompt processing when needed. * Processes complex orders such as networking, stocking orders or large projects. Order Management * Responds to all order processing escalation requests until fully resolved. * Manages any Open Order escalation from the Sales Operations Specialist. Requirements * Minimum years of career experience to qualify for role: 7 years. * Includes a minimum of five years of work experience in sales operations in a technology sales company, this could be manufacturer, reseller or distributor level working with enterprise clients. * Total years of career experience in order to be fully proficient: 10 years. Technology Skills * Working knowledge of the IT reseller industry. * Advanced technical knowledge as it relates to the anatomy of desktops, laptops, and servers with ability to quote correctly to clients. * Intermediate Microsoft Office skills to include Excel for creating and using spreadsheets. * Advanced knowledge of Microsoft Outlook for email to include working with a shared email box with ability to multi-task in a high paced environment with multiple messages arriving at once. * Intermediate knowledge of detailed data entry into a CRM or ERP system. Business Knowledge * Knowledge of IT manufacturers and all programs that they offer with ability to support Enterprise clients. * Experience with Manufacturer Special Pricing Letters for Enterprise clients. * Understanding of the top IT manufacturer's products, tools and websites with the ability to navigate the manufacturer tools and programs which leads to increased productivity and higher client satisfaction. Other Competencies * Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines. * Decisive with ability to make a prompt determination and substantiate decision if challenged. * Articulate with ability to express oneself clearly and professionally in oral communication. * Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals. * Good listening skills with ability to receive information completely and understand what is being said. * Quick study with ability to master a situation or learn new things with minimum direction or training. * Problem solver with ability to identify and efficiently resolve issues using good judgment. Connection, Inc. and its subsidiaries consider all qualified applicants for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. Connection will consider accommodations for any known physical, mental, or other impairments of otherwise qualified applicants to enable them to participate in our applicant screening process and to effectively perform the essential functions of their jobs, unless doing so would impose an undue hardship on the Company. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."

Job Description , OnPay is a fast-growing software company headquartered in Atlanta offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com The goal of the Client Experience team is to foster valuable partnerships with our clients through each interaction. We hold ourselves to the highest standards, providing CX members with extensive training in payroll, taxes, and, of course, the OnPay system itself. We provide our clients with efficient and effective product support so that they can get back to doing what they do best! Duties/Responsibilities: Provide Tier 1 customer support regarding the resolution of issues and/ or questions via the online portal, phone, and chat Learn and navigate OnPay systems to respond to client issues efficiently Effectively troubleshoot problems and identify solutions for clients as well as other internal teams Respond to client inquiries promptly and courteously Ensure that documentation of client issues and resolution are comprehensive and accurate Ask relevant questions to define the root cause of a problem and utilize resources to generate accurate solutions Consistently meet role-related goals Traits and Skills We Seek: Excellent customer service skills Respond promptly and professionally to customer inquiries Must be coachable and willing to learn Ability to manage multiple tasks simultaneously. A desire to make a meaningful impact at a fast-growing, exciting company. Superior interpersonal skills with the ability to work with various types of clients. Self-starter with a sense of urgency. Detail-oriented and very organized. Problem solver enjoys helping others. Great listener while showing attentiveness, flexibility, patience, and empathy. Excellent written and verbal communication. Education and Experience 1-2 years of customer service experience Previous experience in the Payroll Industry or related Must be willing to obtain the FPC certification within one (1) year of employment College experience (degree strongly preferred). Working knowledge of Accounting / Bookkeeping, HR, Payroll, tax, or related. Perks: A casual team-oriented environment with a solid work/life balance and flexible work options Competitive pay, including bonuses and stock options Four weeks of paid time off plus paid holidays and generous Parental Leave Medical, Dental, Vision, Short-term/Long-term Disability, and Life Insurance On-site training at our Ponce City Market HQ Stocked kitchen with a variety of snacks and drinks Ponce City Market employee discounts & more! The pay rate for the role is $25/hr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email *****************. OnPay is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.

**About this role** **Required Experience:** 1-7 years of experience in financial services, with the following capabilities: + Analytical approach + Basic or intermediate coding and programming skills + Verbal and written communication + Critical thinking + Multitasking and time management **Purpose and Scope:** Every day, Client Success Specialists tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients' businesses, and the investment management process to provide world-class service to our growing, global client base. Our team members come from different majors and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy. Our team is known for being industry experts with a reputation for getting the job done. As a team of 170+ strong globally, we... + Deliver exceptional client service to users, every time + Solve difficult problems by providing innovative solutions + Collaborate with others because we know we can do more together + Learn every day, question everything, and embrace change + Foster a fun, innovative team atmosphere **Key Responsibilities:** + **Provide hands-on service to empower our clients to run their businesses on Aladdin** : You will have direct, daily interactions with industry practitioners at respected investment institutions. You will solve problems that matter, making direct and measurable difference to our clients. In the process, you will hone technical, industry, and relationship skills. + **Use technology to solve problems** : We can teach the skills you need to succeed, such as SQL and UNIX, for maneuvering relational databases and parsing product logs. You will apply these skills to help client and product teams make Aladdin better. + **Educate users, demonstrate service insights, and relay user feedback to improve the client experience and our product** : We believe that the best client service is proactive, not reactive. We are students of our own data and engage with our clients and engineers to keep problems from arising, in addition to handling issues that are brought to our attention. + **Work on a global team, with a local presence** : Our support model follows the sun - if a market is open somewhere in the world, so are we. You will get to work with teams across the world, while engaging with a vibrant local team. For New York, NY Only the salary range for this position is USD$110,000.00 - USD$145,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job DescriptionBenefits: Retirement Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Join the Winning Team at Northwestern Mutual (NM) - Greensboro! Are you an athlete at heart with a passion for teamwork and competition? Bring your sports background to a dynamic career with Northwestern Mutual - Greensboro! Why Current and Former Athletes Thrive Here: We recognize the unique strengths and qualities that former and current athletes bring to the table. Athletes excel in our environment because of their inherent drive, discipline, and competitive spirit, which are essential traits for success in the insurance and financial services industry. Heres why athletes thrive with us: Teamwork and Collaboration: Just like in sports, our success depends on teamwork and collaboration. Athletes naturally excel in a team setting, working together towards common goals and supporting each other to achieve the best results for our clients. Resilience and Determination: Athletes are accustomed to facing challenges and persevering through difficult situations. This resilience translates well to the professional world, where overcoming obstacles and staying focused on long-term goals are key to building a successful career. Goal-Oriented Mindset: The drive to set and achieve goals is second nature to athletes. This goal-oriented mindset helps our representatives stay motivated and committed to helping clients achieve their financial objectives. Discipline and Time Management: Balancing training, competitions, and academics instills a strong sense of discipline and time management in athletes. These skills are invaluable in managing a client portfolio, meeting deadlines, and maintaining a high level of productivity. Competitive Spirit: The competitive nature of athletes fuels their desire to excel and be the best in their field. This competitive spirit drives our representatives to continuously improve, exceed performance targets, and deliver exceptional service to clients. Meet some of our local team, many who are passionate about athletics: M. Scott Henegar, Managing Director: How long with NM? 27 years (13 as an Advisor, 14 as Managing Director) Previous experience? Resort consulting, snow ski instructor, river guide. Passionate about? Family, fly fishing, piloting single-engine airplanes, golf, and traveling with family to Europe and the islands. Jeff Jackman, Wealth Management Advisor/GDD: How long with NM? 10 years Previous experience? Formerly in the golf business, selling and fitting golf clubs since college. Passionate about? Enthusiastic about spending time with his 1-year-old daughter, grilling BBQ, avid golfer, snowboarding, Pittsburgh sports fan, and enjoys personal development and psychology. Kristin Kling, Financial Advisor/Field Director: How long with NM? 10+ years Previous experience? Worked at American Express, Wells Fargo, and Lincoln Financial in both call center and banking roles. Passionate about? Empowering women in business, exploring new cities and restaurants, baking, musical theater, and connecting people. Megan Parker, Director of Selection & Recruitment: How long with NM? 1 year Previous experience? Worked in conferencing, event planning, sales, talent acquisition, and career services in higher education for 9 years. Passionate about? Traveling, live music, college football (Go Deacs!), musical theater, working out, volunteering, and crafting. Earnings Potential with our District Office: Years 1-4 average earnings: $165,000 per year Years 5+ average earnings: $560,000 per year Key Responsibilities: Your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. Qualifications: We prefer candidates with a bachelor's degree in finance, business, or a related discipline. While prior experience in insurance, financial services, or business development is beneficial, it is not mandatory. Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered. Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Scott Henegar is a General Agent of NM. Managing Directors are not in legal partnership with each other, NM, or its subsidiaries. Flexible work from home options available.

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home. As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Client Relationship Specialist Location: Virgina Beach, VA Workplace Type: Onsite Job Summary The future is bright for the Porch Group, and we'd love you to be a part of it as our Client Relationship Specialist for Rynoh, A Porch Family Company. Rynoh, a Porch Group company is a patented, cloud-based SaaS financial management platform and fraud prevention system that has revolutionized escrow account management practices. Since it was introduced, RynohLive has identified and prevented escrow theft, wire and ACH fraud, stopped employee embezzlements, eliminated check fraud and disbursing errors, and have saved our clients millions of dollars. We are seeking a highly motivated and results-driven Client Relationship Specialist to join our team at Rynoh. As a Client Relationship Specialist, you will own and manage relationships with clients, facilitating seamless communication and collaboration with the clients. Your primary focus will be to ensure client satisfaction, identify new business opportunities, and collaborate with internal teams to deliver exceptional service. The ideal candidate will have a proven ability to build strong relationships, manage projects, and provide consultative insights to improve business processes. This role requires a thorough understanding of the Escrow and Financial services industry, particularly in the Title and Escrow space, and performance reporting software. This position offers a compelling opportunity for an individual with strong interpersonal skills and a passion for fostering long-lasting client relationships. What You Will Do as a Client Relationship Specialist * Cultivate and nurture strong client relationships, own and manage conversations with clients. * Understand the clients' unique needs and act as the primary point of contact, ensuring clear and effective communication. * Conduct regular check-ins and anticipate client requirements to ensure client satisfaction and loyalty. * Identify opportunities for mutual growth and enhanced service delivery through effective communication with a collaborative approach. • Answer phone calls, voice mails, and emails within expected service levels. • Analyze and resolve customer inquiries while providing positive customer experience through creative solutions. * Research and resolve bank account balance discrepancies, positive pay errors, overall bank account issues. * Work closely with internal teams, including sales, marketing, and product development, to ensure client needs are met. Manage and resolve any issues or challenges that arise during the day-to-day processes. * Evaluate and offer enhancements with existing processes to improve efficiency and effectiveness. * Investigate a range of issues and requests that require gathering information, setting expectations, and working with other support teams to fulfill the request while delivering expert customer service. * Effectively manage time and tasks in a remote work environment. * Collaborate with team members through virtual communication tools. * Other duties and responsibilities as assigned. What You Will Bring as a Client Relationship Specialist * High school diploma or GED. College degree preferred. * 3+ years of proven experience in a similar client-facing role. * 3+ years of experience in the Title and Escrow Insurance Industry. * Experience working with Microsoft Office. * Experience with Salesforce.com. * Strong sense of customer service and attention to detail. * Good organizational skills with proven flexibility to meet the ever-changing needs of a growing business. * Excellent verbal and written communication skills. * Strong problem-solving skills with the ability to think strategically and adapt to change. * Have an average understanding of computers and software with little to no hesitations on how to fix general computer problems. * Must be a driven self-starter with a positive mindset and have the proven ability to work with little to no supervision. * Ability to multi-task, navigate multiple systems at once, and simultaneously maintain a high level of accuracy and customer service. The application window for this position is anticipated to close in 2 weeks (10 business days) from 04/23/2025 Please know this may change based on business and interviewing needs. At this time, Porch Group does not consider applicants from the following states for remote positions: Alaska, Arkansas, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, and West Virginia. What You Will Get as A Porch Group Team Member Pay Range* $20.19 - $26.92 Hourly Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location. Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals. Our benefits package will provide you with comprehensive coverage for your health, financial wellness and wellbeing. * Our health care benefits include medical, dental and vision programs with a healthcare savings account (HSA) and healthcare flexible spending account (FSA) options. * Our life and disability benefits include company-provided and voluntary life and AD&D insurance and short- and long-term disability insurance. * Our financial wellness programs include a 401(k)-retirement savings plan and dependent care flexible spending account (DC FSA) and transportation savings account options. preparation, and fitness and other discounts programs. * Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, an employee assistance program (EAP), identity theft program, travel assistance, will preparation, and fitness and other discounts programs. #LI-ED1 What's next? Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have! Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work. Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Full-time Our B2B Chargeback and Payment Disputes Team is a small team of payment domain experts. The Team's day-to-day work includes handling cases from multiple payment providers, of different payment methods and via internal or external channels, as well as cooperation with cross-functional teams and departments. We're looking for a highly motivated team player, a detail-oriented, organized, multitasking, emphatic, and professional Chargeback and Payment Dispute Specialist to join our team. The ideal candidate must be comfortable multitasking and an enthusiast of the payments world. What you'll do: * Investigate and analyze dispute cases from internal and third-party systems * Manage and represent chargebacks and retrieval requests * Ensure precise and proper responses to disputes * Correspond with customers, banks, acquirers, and other payment processors * Update and maintain payment dispute databases daily * Interact with different departments, including Risk, Customer Care, Reconciliation and Tech Services Who you are: * Bachelors degree in business, or related field * 1+ years of experience as a Chargeback and Payment Dispute Specialist or related field * Ability to communicate effectively (both written and verbal) * Proficient in Microsoft Office Suite; advanced Excel preferred * Strong attention to detail with swift execution * Organized, independent & detail-oriented * Quick learner with a 'can-do' attitude * SQL knowledge a plus What we offer: * Discounted medical, dental, and vision insurance (coverage starts on day one) HSA and FSA * 401K with employer match * Employee Stock Purchase Plan (ESPP) * Fitness/Wellness reimbursement * Generous PTO, paid holidays, and parental leave * Learning and development opportunities * Flexible work from home schedule * Volunteer activities * Fun office culture with supportive leadership In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus. The annual base salary range for this position is: $70,000 - $80,000. #LI-JE1