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  • Communications Operator

    Nj Department of Environmental Protection

    Radio Dispatcher Job In Trenton, NJ

    Open to: General Public Work Week: 40 (40-hour) Work Week Salary: (O99) $43,620.21 (Non-Negotiable) Department of Environmental Protection Office of the Deputy Commissioner Emergency Management Program Bureau of Communication & Response Services 1400 Negron Drive Hamilton Township, NJ 08691 Scope of Eligibility Open to applicants who meet the requirements below. Description Under the close supervision of a Communications Operator 3 or other supervisory official in a centralized or regional communications center, as a trainee and productive worker, learns to perform varied types of communications work; learns to monitor and operate radio, telephone, and electronic equipment; learns to receive various types of emergent and non-emergent calls, transmit alarms and radio communications, and dispatch personnel to appropriate locations; does other related duties as required. Specific to the Position This position is an emergency essential title that requires preparedness to work on any assigned shift, to include weekends and holidays, times of extreme weather, and natural and man-made technological disasters. The Communication Center work hours are 24/7/365 with a 40-hour workweek. Candidates will sign a statement attesting to their understanding of these requirements. NOTE: All candidates must undergo and successfully pass a criminal background check in order to be considered for this position, in accordance with Criminal Justice Information System (CJIS) requirements. Candidates will be subjected to fingerprinting. Preferred Skill Set Previous experience in law enforcement dispatch and use of computer aided dispatch to create concise reports. Requirements License Appointees must successfully complete IS-100.c: Introduction to the Incident Command System training within one (1) year of appointment. Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. Advancement Appointees who successfully complete the twelve (12) month training period will be eligible for advancement to the Communications Operator 1, Environmental Protection title in accordance with the New Jersey Civil Service Commission procedures. The inability of an employee in this trainee title to complete the required ICS training and/or attain a level of performance warranting advancement to the title listed above shall be considered cause for separation. Residency All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”. Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States. SAME Applicants If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email ***************, or call CSC at ************** and select Option #3. Veteran's Preference To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit *********************************************************************** Equal Opportunity Employment The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.
    $43.6k yearly 47d ago
  • Dispatch/Logistics

    Ultimate Staffing 3.6company rating

    Radio Dispatcher Job In Corona, CA

    DISPATCHER Corona, CA Salary: $23-$25/hour RESPONSIBILITIES: Act as a liaison for the day-to-day routing between Customer Care, Inbound Logistics, Shipping and Transportation. Verify items shipped by matching bills of lading, reconciling quantities, noting discrepancies. Reviews weekly demand/volume for routes Re-routes, Plans, distributes, monitors and preforms follows-up on daily route assignments Communicates changes to shipping, transportation and customers as needed in real time. Ensures that trucks are mapped to make their deliveries. Inspects loading operations to ensure compliance with shipping specifications. Interacts with drivers regarding their routes and load quality KNOWLEDGE, SKILLS AND ABILITIES: Takes initiative and works well independently. Capability of prioritizing and handling multiple projects. Good attitude and able to work effectively with peers Ability to define problems, collect data, establish facts and draw valid conclusions. Minimum of one (1) year of experience of related experience. Must have strong Microsoft computer skills- All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $23-25 hourly 7d ago
  • Dispatcher

    Cainiao Group

    Radio Dispatcher Job In Los Angeles, CA

    JD: Daily Operations Coordination Verify merchants' pickup tasks daily based on system data, prioritize unfinished tasks from the previous day, and update the pickup schedule in real time. Optimize routing logic (based on factors such as distance, package volume, vehicle type, and operation time), assign tasks to drivers, and generate handover slips. Supervise drivers' pre-departure checks (accounts, devices, vehicle condition), lead morning briefings, and coordinate post-return inspections and key collection. Merchant Communication & Collaboration Make daily calls to key merchants (approximately 10%) to confirm pickup time, volume, and special requests; summarize and update the system accordingly. Monitor merchant volume fluctuations and work with dispatchers to adjust task priorities to ensure pickup efficiency. Driver Dispatch & Progress Monitoring Monitor on-time pickup rates in real time, track task progress, and coordinate with quality control to adjust plans for serious delays. Handle on-site driver issues (e.g., device malfunctions, volume discrepancies) and work with dispatchers for quick resolution and record-keeping. Data Management & Log Maintenance Consolidate daily pickup data (on-time rate, completion rate, exceptions), update logs, and share with relevant departments. Support warehouse dispatch in coordinating cargo sorting and secondary transport connection. Job Requirements Education & Experience Bachelor's degree or above, preferably in Logistics Management, Supply Chain, Transportation, or related fields. 1+ year of experience in logistics dispatch, courier operations, or related areas; familiar with routing logic and vehicle dispatch procedures. Core Skills 3. Proficient in using logistics management systems; capable of processing data and optimizing task assignments efficiently. 4. Strong communication and coordination skills; able to effectively interact with merchants, drivers, and cross-functional teams. 5. Clear logical thinking, multitasking ability, and quick decision-making under unexpected situations. Other Requirements 6. Willingness to work flexible hours (rotating early and late shifts between 8:00 AM - 9:00 PM). 7. Strong sense of responsibility, attention to detail, and ability to work under pressure. 8. Familiarity with the Los Angeles area geography is preferred. What We Offer Comprehensive position training and industry knowledge development Clear promotion path (e.g., Dispatcher Supervisor, Regional Operations Manager) Young, energetic team environment with flat management structure
    $33k-46k yearly est. 20d ago
  • Dispatcher

    Taylor Farms 4.5company rating

    Radio Dispatcher Job In Swedesboro, NJ

    Dispatcher (Pick & Load Department) About Taylor Fresh Foods, Inc. Taylor Fresh Foods, Inc. is dedicated to being North America's favorite maker of salads and healthy fresh foods. Our “Taylor Family” includes over 20,000 team members who are passionate about making high quality, great tasting products for families across North America. As we continue to rapidly grow, we have a career opportunity available for a talented and motivated individual to join our Taylor Farms New Jersey team in Swedesboro, NJ as Dispatcher. Job Responsibilities: Communicating all day-to-day updates pertinent to all key departments. Scheduling inbound receiving appointments via phone and email. Processing inbound and outbound orders in our Taylor Farms system. Keeping up with all daily tasks, SOP for dispatch in a fast-paced environment. Communicating and interacting with all company and inbound drivers including communicating the necessary information provided by the coordinator. Responsible for training new additions to the dispatch team when applicable. Ensure all required paperwork is accurately completed in a timely fashion. Assign seals to outbound trucks. Ensure driver's documentation procedures are accurately followed. Proper tracking of arrival and departure times must be completed and accurate. Bills must be printed for completed loads. Pick tickets must be printed as required. Logistic log sheet updated accurately as needed. Ensure phone calls and message distribution are done in a timely fashion. Handle in a timely fashion all calls for inbound appointments. Ensure Receiving paperwork is accurately compiled. Proper change over procedures followed at beginning and end of shift. Responsible for following all policies and procedures established to implement, maintain and ongoing improvement of the SQF program. Ensure all GM, PPE and safety procedures per Taylor Farms requirements are being followed. Additional duties may be assigned by the Transportation Supervisor. Experience and Ability Requirements: Excellent communication skills. Basic computer skills required. Proficient in Microsoft Office - (Word, Excel and Outlook). Individual should be a self-starter with the ability to analyze and improve existing processes. Previous experience in a warehouse environment. Minimum of 2 years' experience in a clerical position. Individual should be a strong candidate who can motivate colleagues to achieve daily goals. Ability to work in a fast-paced environment. Must be able to work a flexible schedule including weekends and holidays. Must have dependable transportation to and from work. Problem solving and troubleshooting skills. We are looking to fill 2 positions on the following shifts: Friday to Monday, 11AM-9:30PM Friday to Monday, 9PM-7:30AM
    $32k-39k yearly est. 20d ago
  • School Safety - Dispatcher

    California Department of Education 4.4company rating

    Radio Dispatcher Job In El Paso de Robles, CA

    * High School diploma or its equivalent -Typing Certification of 45 wpm or more -MUST PASS THE DISTRICT CLERICAL EXAM. This district exam is given every Thursday at 1 at the PRJUSD District Office; 800 Niblick Rd, Paso Robles, CA 93446 Please apply by submitting EdJoin application by the close date. Please include resume, cover letter, 3 letters of reference, Typing Certificate, and certification of passing the district clerical exam. Requirements / Qualifications About the Employer PRJUSD is committed to equal opportunity for all individuals in its educational programs, activities and employment. PRJUSD prohibits, in any district programs, activities, and practices, unlawful discrimination, harassment, intimidation and bullying based on perceived or actual race, color, ancestry, national origin, ethnic group identification, age, religion, pregnancy, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. To file a complaint, please contact the Assistant Superintendent-HR at ************ located at 800 Niblick Rd, Paso Robles CA 93446. Job Summary Job Summary School Safety Dispatcher needed to support the Assistant Principal at PRHS PCN# 004123 School Safety - Dispatcher was established for the purpose/s of providing support to the instructional process with specific responsibilities for processing radio messages and telephone calls; dispatching appropriate personnel in response to calls ensuring the security and safety of students, personnel, equipment and property of the high school; and maintaining department records in accordance with mandated requirements. View For more information about this position, go to the pdf file here *************************************************************************** Description***********3553895.pdf
    $52k-74k yearly est. 12d ago
  • Part-Time Lateral Public Safety Dispatcher II

    Rohnert Park City

    Radio Dispatcher Job In Rohnert Park, CA

    RP DEPARTMENT OF PUBLIC SAFETY MISSION STATEMENT: Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity The City of Rohnert Park is seeking to hire a Part-Time Lateral Public Safety Dispatcher I/II. This is a non-benefitted, temporary position that may work 30-40 hours per week during the training period, typically 3-6 months. After training is complete, the position has a flexible schedule or per diem schedule, typically 5-40 hours per week." The current pay rate for this position are as follows: $36.06 -$43.80 per hour Ideal candidates will possess: * High ethical standards * Be committed to providing excellent, friendly customer service * Be a team player and * Have technical and computer skills. APPLICATION PROCEDURES: To be considered for this exciting opportunity, please complete an online application - go to ************** , and click on "Job Opportunities." It is important to complete all the required application materials. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to interview. Work history must include all employment for the last ten years and electronically attach relevant certificates, i.e. POST Dispatcher Basic Course. PLEASE NOTE: You may submit a resume or other relevant documents to further describe your qualifications; however "see resume" will NOT meet the requirements of a "complete" application, including employment history, or be accepted in lieu of responses to supplemental questions. Be advised that your resume and other attachments not specifically requested by the City in order to apply for this position may not be used to determine your qualifications. If you need assistance applying online, please click on the Application Help/FAQ's link: *************************************** DEFINITION Under general supervision, receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties for the Department of Public Safety including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Safety Communications Supervisor. Functional direction is provided by a Public Safety Sergeant or other management personnel in the absence of the supervisor. Exercises no supervision of staff. CLASS CHARACTERISTICS This is a non-sworn public safety class series that performs the full range of receiving and dispatching emergency calls for the Department of Public Safety. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. Public Safety Dispatcher II: This is the journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Public Safety Communications Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an assigned shift involved in police and fire dispatch services.Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. * Receives and evaluates law enforcement, fire, medical, and other emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Department of Public Safety operations; provides information and/or transfers calls to the appropriate department, agency, or response organization. * Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit. * Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. * Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned. * Monitors security cameras in the Public Safety building and the area surrounding the building. * Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. * Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. * Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. * Acts as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. * Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. * Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. * Performs other duties as assigned. In performing the duties described above, the incumbent is expected to: * Provide outstanding and friendly customer service. * Create and maintain a respectful and collaborative working environment. * Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. * Demonstrate care for the organization, customers, and coworkers. * Perform work of the highest quality possible. * Practice and encourage initiative and innovation to improve the workplace. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade. Public Safety Dispatcher II: Two years of dispatching experience with a public agency within the last three years. Licenses and Certifications: * Possession of, or ability to obtain, a valid California Driver's License by time of appointment. * Possession of, P.O.S.T. Basic Dispatcher certificate. Knowledge of: * Functions, principles, and practices of law enforcement agencies. * Terminology and procedures used in public safety dispatching. * Operation of computer-aided communications equipment, including multiple telephone lines and radio systems. * City and County geography, maps, streets, landmarks, and driving directions. * Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. * Principles and practices of data collection and report preparation. * Business arithmetic and basic statistical techniques. * Basic principles of record keeping. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Modern equipment and communication tools used for business functions and program, project, and task coordination. * Computers and software programs to conduct, compile, and/or generate documentation. Ability to: * Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. * Memorize codes, names, street locations, and other information. * Read and interpret maps and other pertinent documentation. * Interpret, apply and explain policies, procedures, and regulations. * Attend to multiple activities simultaneously. * Obtain necessary information from individuals in stressful or emergency situations. * Compile and summarize information to prepare accurate, clear, and concise reports. * Perform technical, detailed, and responsible office support work. * Compose correspondence independently or from brief instructions. * Organize, maintain, and update office database and records systems. * Make accurate arithmetic and statistical computations. * Enter and retrieve data from a computer with sufficient speed and accuracy. * Organize own work, set priorities, and meet critical deadlines. * Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. ~EQUAL OPPORTUNITY EMPLOYER~ INFORMATION SUBJECT TO CHANGE
    $36.1-43.8 hourly 60d+ ago
  • Public Safety Dispatcher I/II

    City of Escondido (Ca

    Radio Dispatcher Job In Escondido, CA

    We Are 911 - Escondido Public Safety Dispatcher Video Criticall Exam: Date to be determined Pre-Investigative Questionnaire (PIQ): Date to be determined Oral Interviews: Date to be determined Failure to attach a valid typing certificate, issued within the past 6 months verifying your ability to type 40 net words per minute, will result in automatic disqualification. Internet typing certificate will be accepted, at this time. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. Public Safety Dispatcher I: $4,937 - $6,615 per month Public Safety Dispatcher II: $5,442 - $7,294 per month If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Public Safety Dispatcher I/II in our Police Department. For a complete listing of job duties and qualifications, please refer to the corresponding , which can be obtained from the Human Resources Department or downloaded from the City's website. Under regular supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II), performs communications dispatch and status monitoring for the Police Department in a computer-aided environment; receives and transmits telephone and voice radio messages; dispatches emergency police equipment and personnel; processes and maintains a variety of reports, records and files. Distinguishing Characteristics Public Safety Dispatcher I - This is the entry level class in the Public Safety Dispatcher series. Positions in this class have prior experience in public safety or public contact work. This level is not expected to function with the same amount of work knowledge or skill level as positions allocated to the Public Safety Dispatcher II level. Public Safety Dispatcher I's exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the office and field operations of the department under the direction of a Public Safety Shift Supervisor. Incumbents initially appointed to Public Safety Dispatcher I level may progress to Public Safety Dispatcher II after successfully completing one year (12 months) as a Public Safety Dispatcher I with the City of Escondido, and achieving the qualifications and department requirements established for progression. Public Safety Dispatcher II - This is the journey level class in the Public Safety Dispatcher series. Positions at this level require demonstrated ability to perform responsible communications dispatch and status monitoring. Positions in this class series are flexibly staffed and positions at the Public Safety Dispatcher II level are normally filled by advancement from the Public Safety Dispatcher I level. Positions at this level require one year of experience comparable to a Public Safety Dispatcher I with the City of Escondido. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Answers incoming fire and police emergency 911 and routine calls from the public requesting police, fire, medical, or other emergency services. Maintains, receives, and records pertinent information from two-way radio communications with emergency or field units; determines priorities, nature and location of calls for service Monitors and maintains status of public safety personnel and equipment, to ensure the safety of emergency personnel; monitors radio receiver with several complex public safety radio frequencies and multiple lines for all communications; operate a variety of communications equipment, including radios, telephones and computer systems. Dispatches police personnel and equipment utilizing a Computer Assisted Dispatch (CAD) System according to standard operational procedure established by department, instructions from a superior, or by individual judgment if required by the situation. Notifies superior regarding emergency situations and general activities. Answers questions from the public pertaining to departmental policies and procedures or community services. Records phone messages for off-duty and on-duty personnel and advises Watch Commander of pertinent incoming information. Receives and transmits requests for information using the City and ARJIS computer and teletype systems. Uses computer terminal to access various confidential law enforcement systems, including ARJIS, CLETS, SUN, and NCIC; interprets, verifies, receives and disseminates information and data. Assists in training new Public Safety Dispatchers as assigned. Responds to citizen requests for information or non emergency service. May serve as lead worker in the absence of the Public Safety Shift Supervisor. May be required to perform bilingual skills as a condition of employment. Performs related duties as required. Provides vacation and temporary relief as needed. QUALIFICATIONS Knowledge of: Fire and Police departmental policies and procedures and office practices, or ability to gain such knowledge. City government organization, functions, and policies. Federal Communications Commission regulations governing voice, radio and telephone communications, or ability to gain such knowledge. City boundaries and major buildings. Computer equipment and software applications. Principles of customer service. English usage, spelling, grammar and punctuation. Principles and practices of customer service. Ability to: Learn, interpret and apply departmental policies and procedures and Federal Communications Commission voice-radio regulations. Read maps rapidly and accurately. Operate or learn to operate radio telephone equipment. Type at a rate of 40 net wpm and operate a computer terminal. Operate and use modern office equipment including a computer and various software packages. Write clearly and concisely. Speak and understand English clearly and distinctly over communications equipment. Remain calm under pressure, exercise good judgment and make sound decisions in emergency situations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Work cooperatively with other departments, City officials, and outside agencies. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Performs related duties as required. Provides vacation and temporary relief as needed.Public Safety Dispatcher I/II Education/Training: Graduation from high school or equivalent. Public Safety Dispatcher I Experience: One year (full-time equivalent) of experience in clerical or public contact work. Excellent computer skills is highly desirable. License and Other Requirements: Per P.O.S.T. requirements and as a condition of successful probation, must obtain California P.O.S.T Public Safety Dispatcher Basic Certification or complete P.O.S.T. certified Basic Dispatcher's Course (120 hours) within 12 months of appointment. Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver's License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. Public Safety Dispatcher II Experience: One year (full-time equivalent) of experience comparable to a Public Safety Dispatcher I with the City of Escondido. Prior experience using a computer aided dispatch (CAD) system is highly desirable. License and Other Requirements: California P.O.S.T. Public Safety Dispatcher Basic Certification or completion of a P.O.S.T. certified Basic Dispatcher's Course (120 hours). Must be willing to work any of three shifts, on a rotating basis. Possession of a valid California Class C Driver's License. Works hours and schedules are flexible and include holidays and weekends. Must be willing to work overtime if required. NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: * Served in the U.S. armed forces * Received an honorable discharge * Did not retire from military service * Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request.
    $4.9k-6.6k monthly 2d ago
  • Public Safety Dispatcher Lateral

    Butte County (Ca 3.9company rating

    Radio Dispatcher Job In California

    We have some exciting news! The Butte County Sheriff's Office is now offering a $50,000 hiring bonus for Lateral- Public Safety Dispatchers CLICK HERE FOR MORE INFORMATION! Additional qualifications for lateral transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency. FLSA: Non-Exempt DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This classification is responsible for independently performing technical duties in support of public safety communications. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. * Receives, analyzes, and evaluates 911, Sheriff's emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch. * Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched. * Monitors status of public safety units to ensure officer safety and availability for services. * Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations. * Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts. * Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information. * Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information. * Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts. * Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines. * Performs basic equipment adjustments and maintenance; may perform associated office support duties. * Assist the Coroner's Office daily by using investigative tools to locate family members of decedents to make required notifications. * Performs related duties as assigned. Knowledge of: * Principles, practices, procedures, and terminology used in law enforcement ?and related emergency radio and telephone communications. * Basic functions of law enforcement agencies. * The topography and communities of Butte County. * Proper and effective methods of deploying law enforcement personnel. * Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. * Principles and procedures of recordkeeping. * Techniques for dealing with people of all socio-economic level under hostile and emergency situations. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability To: * Read and interpret maps and other pertinent documentation. * Observe and accurately recall places, names, descriptive characteristics, and facts of incidents. * Memorize codes, names, locations, and other detailed information. * Work under stressful conditions to assess difficult or emergency circumstances. * Independently make quick, sound decisions based on facts and implement appropriate response strategies. * Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. * Use tact, initiative, prudence, and independent judgment within general policy, legal, and procedural guidelines. * Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade; and One (1) year of general office and computer experience. Certifications and Licenses: * Possess and maintain a valid C.L.E.T.S. Operator certificate by the end of the probationary period. * Possess and maintain a Basic Dispatcher Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T). by the end of the probationary period. PHYSICAL DEMANDS * Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 10 pounds. * Vision to read printed materials and a computer screen. * Hearing and speech to communicate in person and over the telephone. * Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. WORKING CONDITIONS * Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. * Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. * Must pass a thorough background investigation. EQUIPMENT AND TOOLS UTILIZED * Equipment utilized includes personal computer, fax machine, and standard office equipment. Disaster Service Worker All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
    $54k-71k yearly est. 60d+ ago
  • Emergency Dispatch/SOC Officer

    Gardaworld 3.4company rating

    Radio Dispatcher Job In Glen Allen, VA

    GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What's in it for you: Set schedule: Full-Time, 3:00PM - 11:00PM & 11:00PM - 7:00AM Shifts Available Competitive hourly wage of $21.00 (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of Surveillance Security Guard Respond to incoming security concerns and track outcomes Monitor a wide network of security alarms and cameras to identify and resolve threats Synthesize large amounts of information quickly Create comprehensive records of security-related incidents Coordination of routine and critical incident communications Understand the proper use of security related tools and procedures Escalate to supervisors when appropriate Implement security and access control procedures Basic Qualifications At least 3 years of experience with customer service At least 1 year of experience with Microsoft Office or Google Suite Preferred Qualifications: 3+ years of experience in the security field 1+ year of experience with emergency communication operations 1+ year of experience with situational awareness tools (ex: NC4, VCC) Ability to multitask and synthesize large of amounts of information quickly Strong verbal and written communication skills Familiarity with news reporting sources, social media channels, as well as other channels for real-time monitoring of current events Geopolitical awareness, knowledge of global events, and cultural sensitivity If you want a real career opportunity where you're part of a dynamic supportive team that's dedicated to your success, check us out. We're a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing ideas across all our teams. At GardaWorld, you'll have plenty of room to grow - and that's just for starters. Explore your future with us today. In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment . 116404
    $21 hourly 16d ago
  • Public Safety Communications Dispatcher - Department of Emergency Management (8238)

    City and County of San Francisco 3.0company rating

    Radio Dispatcher Job In San Francisco, CA

    Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
    $37k-53k yearly est. 14d ago
  • Senior Public Safety Dispatcher (Open Until Filled)

    County of Madera

    Radio Dispatcher Job In Madera, CA

    HIRING BONUS LATERAL - UP TO $15,000 County of Madera is establishing a list of qualified applicants for this position. Applications will be accepted continuously until otherwise noted and the list will be used to fill current vacancies in this classification. DEFINITION Under general supervision, receives routine and emergency calls and transmits messages by operation of telecommunications, computer, and radio equipment during assigned shift; dispatches emergency law enforcement, fire/medical, and other public safety equipment, and personnel in a coordinated manner; receives and refers citizen complaints; and performs related work as required. SUPERVISION EXERCISED Receives direct supervision from an assigned Supervising Public Safety Dispatcher, Sheriff's Administrative Services Manager, or other management staff, as assigned. Exercises lead level direction over lower-level staff. * Provides lead direction, guidance, and training to other Public Safety Dispatchers. * Provide support and assistance in a team concept during day-to-day operations, critical or large-scale incidents; provide training to dispatch employees; cognizant of workloads and specific system status. * Receives 9-1-1 and other emergency telephone calls for fire and medical emergencies; determines the nature and location of the emergency; determines priority and enters information into the California Law Enforcement Telecommunications System (CLETS) and the Computer Aided Dispatch (CAD; answers non-emergency calls for service, determines type of assistance required. * Simultaneously receives, keyboards, and transmits information to dispatch fire and emergency medical resources, including aircraft; provides dispatching services for multiple agencies, following multiple agencies dispatching protocols; determines appropriate personnel, apparatus, and equipment to be dispatched using radio and/or computer systems; enters and updates information on computerized systems. * Coordinates communications between multiple units, agencies, and jurisdictions, including aircraft, responding to fire and emergency medical incidents; simultaneously monitors and transmits on multiple radio channels and multiple transmitters; maintains contact with and monitors status of field units; provides information to other law enforcement agencies including warrant abstracts. * Utilizes System Status Management protocols to ensure optimum geographic coverage through deployment of resources by type and availability, following multiple agency protocols. * Performs a variety of specialized record keeping, filing, and indexing work; maintains a variety of logs, files and records pertaining to activities including validation lists, reports, warrants, and restraining orders; enters, updates, and retrieves information from teletype networks including CJIS/NCIC; maintains complex department records and files; maintains and operates record keeping machines specific to the Sheriff's Office; verifies warrant and record data; performs master street address and phone number searches; maintains tapes on master recording equipment; searches master recordings for needed information. * Testify in court regarding legal proceeding related to dispatch call(s) received. * Stays current with knowledge related to public safety by attending professional conferences and in-service education programs, as well as by reviewing information obtained from Department memoranda, staff meetings and professional publications to attain and maintain public safety-related knowledge and skills and determine the impact of developments and change on providing service excellence. * Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the county. OTHER RELATED DUTIES * May represent the department on task forces, committees, or projects; represents the Sheriff's Office to the public, community organizations, and other government agencies; performs a variety of community outreach activities; may act as a department spokesperson to the media and direct departmental public information efforts. * May be assigned disaster service worker responsibilities as directed. * Performs related duties and responsibilities as assigned. RELATED EXPECTATIONS The Madera County Sheriff's Office is centered on the philosophy of Problem Oriented Policing. Employees are expected to provide high quality service to the public. As with all employees, Public Safety Dispatchers are expected to make non-enforcement contacts with the public to identify the needs of the community more clearly, and to assist the public in solving community problems. Knowledge of: * Principles of supervision and training. * Computer-aided dispatch terminal, two-way radio, computerized mapping system and other computer programs used to research and obtain information. * Proper operation and care of radio and telephone equipment and operational characteristics of emergency communication system equipment. * Law enforcement codes, terminology, phonetic alphabet, procedures, and practices. * Safety policies and safe work practices applicable to the work being performed. * Local geography, County streets, public buildings, and businesses. * Operations, services, and activities of a Sheriff's department within the County. * Methods and procedures used in Sheriff's records management activities and systems. * Operations, functions, services, and activities of a local law enforcement agency. * Current local, state, and federal laws, codes, and regulations. * Disaster preparedness and terrorism response strategies. * Principles of human behavior and behavior modification strategies and techniques for the purpose of identifying at risk people. * Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. * Basic principles and practices of organizational improvement and culture change. * Record keeping and report preparations techniques to ensure department compliance. * Standard office practices and procedures, and the operations of standard office equipment. Skill to: * Use sound judgment and make appropriate decisions in stressful situations and analyze and adapt to new situations quickly. * Utilize law enforcement computer systems, mobile devices and maintain and calibrate specialized equipment. * Operate modern office equipment including computer equipment. * Operate a motor vehicle safely. Ability to: * Provide lead supervision and training to Public Safety Dispatchers. * Receive calls for emergency and non-emergency services, elicit information to assess situations from callers, many of whom are upset, distressed, and not communicating clearly, and determine appropriate equipment and personnel to dispatch. * Learn to operate and monitor a variety of communications equipment, including radio consoles, telephones and computer systems and related software. * Broadcast clear, concise, and specific instructions over the radio in a distinct, well-modulated voice. * Simultaneously listen, enter key information quickly and accurately, and respond during difficult or traumatic situations. * Recognize signs of danger to people, property and grounds associated with the County, and its surrounding areas. * Act quickly and calmly in emergencies. * Gather, assemble, evaluate, and analyze facts and evidence. * Promote good community relations and build community confidence in the Sheriff's Office. * Communicate tactfully, respectfully, and effectively with board members, administrators, staff, and the public, both orally and in writing, in a manner consistent with the department's policing and customer service policies. * Represent the County effectively in dealings with other law enforcement agencies, community and business organizations, the media, and the public. * Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. * Develop and maintain an inclusive work environment that fosters diversity, respect, and engagement. * Interpret, apply, and explain the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions. * Meet all pre-employment as well as ongoing requirements pursuant to federal, state, and local legislation. * Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. * Communicate clearly and concisely, both orally and in writing. * Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. * Effectively communicate with individuals for whom English is not a primary language. * Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. * Operate a computer and use standard business software. Education and Training Guidelines: Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Education/Training: Graduation from high school or GED equivalent. Experience: Equivalent of two (2) years of experience as a Public Safety Dispatcher with Madera County. OR Four (4) years of dispatching experience in one or more various types of emergency services such as law enforcement, fire department, or emergency medical services (EMS). Licenses, Certificates and Special Conditions: * Must be at least 18 years of age. * Possession of, or ability to obtain, a valid California driver's license and the ability to maintain insurability under the County's vehicle insurance program. * Possession of, or ability to obtain a POST Public Safety Dispatcher Certificate within one year of hire. * Successful completion of a POST-approved comprehensive background investigation is required, including a review of employment history, criminal conviction record, psychological examination, credit history, use of intoxicants and/or other controlled substances. * Applicants must pass a medical and psychological evaluation that includes a review of explicit and implicit bias towards race or ethnicity, gender, nationality, religion, disability, or sexual orientation. Physical and Psychological Demands The physical and psychological demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee must maintain POST and department physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to walk and operate motor vehicles and equipment. The employee must be able to lift, carry, or drag up to 25 pounds. Specific vision required for this job include 20/70 uncorrected, correctable to 20/30 and normal color vision. Hearing must be within normal range. Psychological Demands: While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with County managers, staff, the public and others encountered in the course of work. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work primarily under typical office conditions and as needed in an outdoor environment with exposure to noise and outside weather conditions. Work involves potentially dangerous situations and exposure to disturbing or traumatic events. Work involves situations where an employee may encounter persons who may become physically violent or combative. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work extended hours.The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible. Only the most qualified applicants who pass the minimum qualifications review, will be invited to the examination process which may be administered by a written examination, oral interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application. Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Passing score is 70% out of 100%. THE ASSESSMENT (100%) WILL BE SCHEDULED ON AN AS NEEDED BASIS To move forward in the application process, you must complete an online application through our website ****************************************************** All job postings are also included via the TDD phone at ************ and the 24-hour job line at ************. Please attach a copy of your unofficial transcripts (indicating when degree was awarded), licenses, and certificates to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application. For an open recruitment, applicants claiming veteran's preference must submit a copy of their DD-214 form along with the application. Candidates who attain ranking on an eligible list and are involuntarily called to active duty may be considered for eligibility reinstatement upon their return. PLACEMENT ON THE ELIGIBLE LIST: The Civil Service Commission may limit the number of qualified applicants eligible to participate in the examination process. If two or more candidates have the same total final score on an examination, they shall be ranked in order of their scores in that portion of the examination which has the greatest weight. The names of two or more eligibles having final ratings which are identical shall be grouped on the eligible list as tie names with equal rank for certification and appointment purposes. Candidates who are successful in all phases of the examination process will be placed on an eligible list, in rank order based on a calculation of their total score from the examination process. The eligible list established by this recruitment will be active for a minimum of six (6) months or one (1) year, unless otherwise determined by the Director pursuant to section 6-4 (b) and may be extended for up to an additional year by the Commission. PRE-EMPLOYMENT MEDICAL REQUIREMENTS: As a condition of employment with the County of Madera, a candidate must submit to a Tuberculosis (TB) screening, and related follow up testing as necessary. Designated classifications* are also subject to a medical examination, which includes a review of medical history. TB screenings and medical exams are administered by the Madera County Public Health Department and/or health care professional designated by the County. Designated classifications required to submit to an employment medical examination generally include those that are physical in nature or as may be required by law. If you have any questions about the pre-employment requirements, please contact the Department of Human Resources at ************** or *******************. ELIGIBILITY FOR EMPLOYMENT: You will be required to submit verification of your identity and citizenship or legal right to work in the United States at the time of and as a condition of an offer of employment. As a condition of employment, all prospective employees shall be required to be fingerprinted (Live Scan) and/or undergo a background investigation. EQUAL EMPLOYMENT OPPORTUNITY Madera County does not discriminate on the basis of race, color, religion, sex, gender, gender identity, gender expression, transgender status, national origin, age, disability (physical or mental), medical condition, pregnancy, genetic information, ancestry, marital status, sexual orientation, veteran or military status, political affiliation, or any other basis protected by Federal or State law.
    $40k-58k yearly est. Easy Apply 60d+ ago
  • Public Safety Dispatcher - Lateral

    City of Sunnyvale, Ca

    Radio Dispatcher Job In Sunnyvale, CA

    Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at ************** or via email to *****************************. Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. (May include, but are not limited to, the following): * Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. * Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. * Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. * Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. * Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. * Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. * Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. * Monitor Text to 9-1-1. * May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: * Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. * Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. * Primary roads, streets, highways, major buildings and public facilities within the city limits. * Methods and techniques for responding to calls for emergency service. * Office methods, procedures, software and equipment. * Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. * Proper record-keeping techniques. * Principles of customer service. Ability to: * Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. * Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. * Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. * Extract information or data from multiple video terminal displays which dynamically update. * Apply Department of Public Safety telephone answering techniques, policies and procedures. * Memorize street names and locations. * Type at a rate of 35 net words per minute. * Work in a highly structured environment where all communications and work are recorded or documented as public record. * Maintain composure and work effectively under pressure. * Carry on multiple conversations while distinguishing background radio communication. * Operate a computer using word processing and business software and other office equipment. * Understand and follow written and oral instructions. * Communicate effectively, both orally and in writing. * Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. * Demonstrate initiative and exercise good judgment in the performance of duties. * Work independently and as a team member; recognize and set priorities and meet deadlines. * Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS * Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. * Possession of POST Dispatch certificate. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application
    $41k-59k yearly est. 60d+ ago
  • Dispatcher - Public Safety -Security

    Intergraded Security Management Group

    Radio Dispatcher Job In Rancho Cucamonga, CA

    Job DescriptionDescription: ESSENTIAL FUNCTIONS: The incumbent must have the ability to: Receive emergency calls from the public requesting police or other emergency services; determine the nature and location of the emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures. Coordinate emergency calls and relay information and assistance requests involving other public safety agencies. Maintain contact with all units on assignment; maintain status and location of patrol field units along with the standing post. Answer non-emergency and maintenance service call for assistance. Perform a variety of record-keeping, filing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested Learn departmental policies and procedures for service requests. Learn geographic features and streets within the area served. Learn police codes, practices, and methods. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Effectively and courteously deal with the public. Work various shifts and Holidays as assigned. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective cooperative working relationships with those contacted in the course of work Perform any other tasks or functions deemed necessary to the daily operations of the employer. Prefer candidates to have POST certification for Dispatcher Hourly Rates $18.50 to $21.00 depending on experience and training (DOE) THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER. WORKING CONDITIONS: Position requires prolonged sitting, twisting, turning, and bending, in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and finger coordination in preparing statistical reports and data, using a computer keyboard, monitoring large screen monitors for officer activity via live feed GPS Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public. Elected Benefits: Company Contributed Health Insurance after 60 days Dental Insurance Vision Insurance Accrued Vacation Time (8) Paid Holidays Per year Accrued Sick Time Aflac disability coverage Shift differential pay for graveyard Company Paid Life Insurance Company Paid Accidental Death Insurance Bi-weekly payroll Direct Deposit Company Description : ISMG. is dedicated to providing our clients with the leading physical security, life safety, and remote video intrusion detection solutions. Our security, technology, and managed service capabilities afford immediate solutions for today's fast-paced business environment. Our goal is to provide reliable managed services that propel customer success thus allowing you to do what you do best - concentrate on your primary core business. Requirements: Must be able to work days, swings, nights, weekends, and holidays. Prior Law Enforcement or Public Safety dispatcher experience preferred EXPERIENCE AND TRAINING : Requires equivalent to the completion of the twelfth grade and 2 years of general clerical experience, a typing speed of 45 corrected wpm Possession of, and continuously throughout employment, a valid CA Class C Driver’s License. Public safety dispatching using two way radio system with multiple field officers providing radio traffic Certificated POST Basic Dispatch training preferred. SUPPLEMENTAL INFORMATION: - Candidates must be able to pass a background investigation along with drug screening. Qualification Guidelines: - Education: Graduation from high school or recognized equivalent. - Experience: Dispatching including two-way radio and call-taking operations. - Ability to type at the rate of 45 wpm. Special Requirements: Ability to work any shift in a 24-hour/day, 7-day/week operation. Ability to work mandatory overtime. Ability and willingness to wear a mandatory uniform if required.
    $18.5-21 hourly 28d ago
  • Public Safety Dispatcher - Lateral - **$20,000 Recruitment Incentive**

    City of Vacaville (Ca 4.1company rating

    Radio Dispatcher Job In Vacaville, CA

    ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 500 employees, the City of Vacaville values the work life balance and offers alternative work schedules, employee social and wellness activities, competitive pay and a generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is looking for highly motivated, dependable individuals who enjoy working in a fast-paced environment to join the City of Vacaville's Public Safety Communications Team as a Public Safety Dispatcher. This recruitment will create a list to be used to fill vacancies that may occur over the next 12-month period. The Vacaville Police Department is dedicated to providing the best available law enforcement services to the community. The Communications Center is staffed by 1 Communications Manager, 4 Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department provides safety and service to the community and prides itself on integrity, ethics, and respect for individual human dignity. Lateral Salary Range: $86,151.01 - $104,718.93/annually For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Candidate: The ideal candidate will have excellent interpersonal skills in order to work in an effective manner across all City departments, all levels of employees, and other law enforcement agencies, as well as strong oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * receiving and responding to routine and emergency calls * referring callers to appropriate agencies * providing general information to the public * providing information * assigning calls to Police and Fire units * dispatching units expeditiously and as necessary EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Successful completion of the California POST Dispatch Academy is required. Experience:Two (2) years of work experience performing a variety of increasingly responsible duties equivalent to that of Public Safety Dispatcher Academy Graduate. License or Certificate:Eligibility for the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. All applications will be reviewed and screened, and only themost qualified candidates, who have submitted required documents,will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. For ADA information and other Frequently Asked Questions, please click on the link below: ****************************************************************************** The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals, committed to honesty and integrity. Applicants considered for appointment will be required to undergo the following, including, but not limited to: a thorough background investigation including CVSA exam, a complete medical exam, and a psychological exam.
    $86.2k-104.7k yearly 60d+ ago
  • Public Safety Dispatcher Trainee

    Ventura County Library 3.8company rating

    Radio Dispatcher Job In California

    , PLEASE VISIT OUR WEBSITE AT: ***************************** Public Safety Dispatcher Trainee 2 vacancies RECRUITMENT #19-K24-001 Police Department Salary: $52,256.05-$63,518.21/year Introduction Are you interested in a civilian law enforcement career dedicated to keeping Ventura safe and livable? Are you an excellent multi-tasker who can make quick, logical decisions in a fast-paced environment? The City of Ventura is accepting applications for two entry-level Public Safety Dispatcher Trainee opportunities in our progressive Police Department. To be considered for this rewarding career opportunity, apply online at ***************************** by the 8/18/2019 filing deadline! To learn more about the Ventura Police Department, visit ****************************************************** THE POSITION Under general supervision, receives, screens and responds to incoming emergency and non-emergency calls for police assistance. Dispatches appropriate units, and maintains necessary communication with units, during their response to calls. Performs a variety of clerical, record-keeping and general support duties related to communications activities. THE IDEAL CANDIDATE Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations, when they may be confused, upset, angry, drunk, irate, or irrational. Willing to work rotating shifts, including evenings, weekends, and holidays. Remains calm and continue working when violent or highly emotional situations are taking place. Handles multiple tasks at one time, making quick, logical decisions in high-pressure situations. Has excellent keyboarding, spelling, and data entry skills. Has prior experience dispatching people and/or vehicles using a radio. EXAMPLES OF DUTIES Duties may include, but are not limited to, the following: Uses a Computer Aided Dispatch (CAD) terminal and regular telephone lines to receive emergency calls from the public requesting police services. Determines the nature and location of the emergency, its priority, and dispatches police units as necessary and in accordance with established procedures. Exercises considerable judgment in dispatching deployed units, emergency resources, and equipment. Maintains contacts with all units on assignment. Maintains the status and location of field units. Monitors emergency alarm panels and city alarms. Monitors city and other camera surveillance systems. Answers non-emergency calls for assistance. Dispatches public works emergency and other "after hours" service requests. Coordinates emergency calls and relays information and assistance requests involving other law enforcement and firefighting agencies. Provides field personnel with information relating to subjects, vehicles, and property so that they can determine appropriate action to be taken. Trains new employees in dispatching procedures, techniques, and methods, as well as relevant department policies and regulations. Enters, updates, and retrieves information from computerized data base networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information. Assists in the maintenance of communication equipment as required. Performs other related work as required. LICENSE/CERTIFICATES License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate : Typing speed of 35 words per minute is desirable. WORKING CONDITIONS Environment: works in indoor office conditions with noise of police radio; works irregular hours, including rotating shifts, evenings, weekends, and holidays; and works under pressure and in potentially stressful conditions. Physical Abilities : hearing and speaking sufficient to exchange information on the telephone and police radio; close vision and the ability to adjust focus to read and operate office equipment including computer aided dispatch (CAD) system; sitting or standing for prolonged periods of time; use of hands to handle, feel or operate office equipment including CAD system; and mental capability to interpret people and situations, perform multiple concurrent tasks, and to work in highly emotional or emergency situations. Hazards: exposed to computer screens, radios and electrical energy. Qualifications MINIMUM QUALIFICATIONS Public Safety Dispatcher Trainee : A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. Public Safety Dispatcher : In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. Additional Information BENEFITS To view benefits, please visit our website at ********************************************* SELECTION PLAN Submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at *****************************. If you are unable to apply electronically, you may request paper application materials by calling ************** during regular business hours. Paper applications can be FAXed to **************, or mailed or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, California 93002. If you FAX, it is highly recommended that you also send the original documents. Once your application has been submitted, all future correspondence from the City will be via e-mail. Please be sure your contact information is up to date. You may also view notices sent to you by the City in the "My Applications" tab at *****************************. WRITTEN EXAMINATION: Applicants meeting the minimum qualifications will be invited to the written examination. All applicants must pass the written examination to be named to the eligibility list. The written exam sessions will be held on: When: Friday, September 6 and Tuesday, September 10, 2019 Where: City Hall Community Meeting Room; 501 Poli Street; Room 202; Ventura, 93002 You will receive email notification by August 20, 2019 regarding your application status and exam date. If you are invited to the written exam, you must self-schedule online by 5:00 p.m. on August 30, 2019. PERSONAL HISTORY STATEMENT COMPLETION: All applicants who pass the written examination will be certified to the eligibility list and are required to print and complete in their own handwriting the POST Personal History Statement and return to the Police Department by 5:00 p.m. on September 30, 2019. To locate and print a copy of the POST Public Safety Dispatcher Personal History Statement form 2-255, please visit the POST website at: *********************************** DEPARTMENT SELECTION INTERVIEWS: Applicants passing the written examination will have their names certified to the eligibility list and forwarded to the Police Department for further consideration. A limited number of candidates will be invited to participate in department selection interviews held in October 2019, date to be determined. Additional interviews may be scheduled at later date should additional vacancies occur.
    $52.3k-63.5k yearly 56d ago
  • Public Safety Communications Dispatcher - Department of Emergency Management (8238)

    Zuckerberg San Francisco General 3.9company rating

    Radio Dispatcher Job In San Francisco, CA

    Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
    $42k-50k yearly est. 56d ago
  • Senior Public Safety Dispatcher

    City of San Jose, Ca 4.4company rating

    Radio Dispatcher Job In San Jose, CA

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José. The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************. About the Department The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies. For additional information visit clickhere. Click here for information about the Fire Communications Division. Clickherefor the California Equal Pay Act Please note that applications are currentlynotaccepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose's website at****************************** This position is open until filled with the next review date of Monday, June 16, 2025. Position Duties The San José Fire Department (SJFD) is seeking to fill multiple Senior Public Safety Dispatcher positions in the Communications Division. Senior Public Safety Dispatchers (Senior PSDs) are responsible for supervising a team of Public Safety Radio Dispatchers (PSRDs) assigned to a shift in the Communications Center. PSRD is the journey-level class for public safety dispatching within the City of San José wherein incumbents are required to handle the full range of telephone answering and dispatch functions. Responsibilities of the Senior PSD include, but are not limited to the following: * Supervising PSRDs, including approving time-off and other scheduling requests in accordance with the established guidelines. * Assigning PSRDs to work the various dispatch positions within the Communications Center. * Conducting training sessions and drills to maintain the efficiency and coordination of their assigned team. * Evaluating the performance of team members and giving frequent feedback to subordinates. * Preparing written training evaluations and performance appraisals. * Investigating and responding to resident, department, and allied agency concerns or complaints. * Coordinating with Chief Officers in the field regarding matters affecting department operations. * Performing additional support tasks when assigned to an administrative role in the Operations Unit, Training Unit, Quality Improvement Unit, or Systems Support Unit. * Performing all duties of the PSRD classification. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. The starting salary will be determined by the selected candidate's qualifications and experience. In addition to the salary, employees in the Senior Public Safety Dispatcher classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay. Salary range(s) for this classification is/are: * $115,356.80 - $140,358.40 (pensionable) * $125,450.52 - $152,639.76 (includingnon-pensionable and certification pay) Minimum Qualifications Education and Experience Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND three (3) years of experience answering, processing, and dispatching emergency requests from the public for law enforcement, fire department, or emergency medical services resources. Required Licensing (such as driver's license, certifications, etc.) * Possess a valid State of California driver's license. * Must possess within three (3) months of employment and maintain the Emergency Medical Dispatch and Emergency Fire Dispatch certification through the International Academies of Emergency Dispatch. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. * Ability to provide direct supervision to subordinates by establishing realistic priorities within available resources, assigning work functions to others appropriately, and ensuring adherence to applicable policies and procedures. * Ability to coach subordinates by providing guidance, opportunities, and motivation to improve employee's capabilities. * Ability to use appropriate interpersonal styles and methods to resolve conflict between two or more people. * Ability to display initiative by exhibiting resourceful behaviors, anticipating possible problems and being proactive. Building Trust- Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Decision Making- Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Flexibility- Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Multi-Tasking- Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Problem Solving- Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. Please ensure your availability on the dates listed, as alternate dates may not be available. Internal candidates will be granted leave time (if needed) to participate in the selection process but must participate off-duty. Tentative Timeline for the first review * subject to change * Review of Application- October 14, 2024 * Candidates not currently employed as a PSRD with San José Fire Department: CritiCall exam (online) - October 23 - 30, 2024 * Assessment Center - which may include written, practical, and/or scenario exercise(s) and/or an oral board-style interview - Week of November 18, 2024 * Selection Interview -week of December 2, 2024 * Candidates not currently employed as a PSRD with San José Fire Department: Background investigation - Week of December 9, 2024 * Candidates not currently employed as a PSRD with San José Fire Department: Conditional Job Offer subject to medical, psychological evaluation, and polygraph -week of January 27, 2025 * Formal Job Offer a. Internal candidate - week of December 9, 2024 b. External candidate - week of March 24, 2025 If you have questions about the duties of these positions, the selection or hiring processes, please contact Lorena *******************************. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
    $125.5k-152.6k yearly 60d+ ago
  • Emergency Communications Officer

    City of Richmond, Va 3.9company rating

    Radio Dispatcher Job In Richmond, VA

    Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description RECRUITMENT FOR THE FALL 2025 BASIC DISPATCH ACADEMY
    $32k-41k yearly est. 26d ago
  • Public Safety Dispatcher II (Lateral)

    City of Palo Alto 3.8company rating

    Radio Dispatcher Job In Palo Alto, CA

    LOOKING FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS! Palo Alto Police Department The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include: To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner. To apprehend and prosecute offenders and/or resolve investigations in a timely and thorough manner. To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic. To provide coordinated, responsive and reliable 9-1-1 dispatch services. The Role Are you ready for an exciting opportunity? The City of Palo Alto is looking for qualified candidates for the Public Safety Dispatcher II (Lateral) position. Operating under general oversight, the Communications Public Safety Dispatcher II will handle the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure. Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment. Apply today to join our team and make a difference! The ideal candidate will possess the following competencies: Comprehensive Dispatch Experience: Proficient in emergency response procedures and protocols across multiple agencies. Critical Thinking and Decision-Making: Quickly assesses situations to determine appropriate responses and actions. Effective Communication Skills: Clear and concise communicator in high-pressure situations, both verbally and in writing. Technical Proficiency: Skilled in using dispatch systems, databases, and communication equipment. Adaptability and Resilience: Maintains composure and efficiency in dynamic and challenging environments. Collaboration and Teamwork: Works effectively with diverse teams and agencies to coordinate responses. Customer Service Orientation: Provides courteous and helpful assistance to callers and responders. Problem Solving Abilities: Identifies issues, gathers relevant information, and resolves incidents promptly. Attention to Detail: Ensures accurate documentation and information dissemination. Commitment to Public Safety: Demonstrates dedication to maintaining community safety and well-being. Benefits: Fantastic benefits package, to learn more click, HERE. Compensation (SEIU): Comprehensive compensation plan, to learn more click, HERE. This position is represented by Service Employee International Union position (SEIU). Essential Duties Essential and other important responsibilities and duties may include, but are not limited to, the following: Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units. Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units. Receives telephone complaints concerning utilities and public works emergencies and dispatches appropriate service units to make repairs. Relays instructions and questions from field units. Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units. Receive and transmit the above information by operating communication consoles, two-way radio, telephone, paging, various computers including both manual and computer-aided dispatch systems, voice intercom, fire alarm and intrusion alarm equipment and other public safety 911 equipment and applications. Maintain appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities. Operate conventional/automated office machines and equipment. Related Functions: Prepare special reports as may be required. Assist Lead Communications Public Safety Dispatchers and Supervisor, Police Services in projects. Minimum Qualifications Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through: High school graduate or GED, and One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities. Desired Qualifications Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate. Experience with Emergency Medical Dispatch (EMD) protocols. Experience with CLETS/NCIC Databases. Possession of National Academy of Emergency Dispatch Emergency Medical Dispatch (EMD) Certificate. To see full Public Safety Dispatcher II job description, click HERE. Supplemental Information Working Conditions / Physical Requirements: Work in an office environment; sustained posture and intense attentiveness for prolonged periods. Selection Process: Completion of "CritiCall" Exam* Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher Oral Panel Interview(s) Comprehensive Police Background Check Polygraph Test Psychological Test Medical Exam Technical Support: Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at ************** between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. More than one position may be filled from this posting. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $75k-111k yearly est. 60d+ ago
  • Public Safety Dispatcher/Senior Public Safety Dispatcher

    City of Costa Mesa (Ca 4.2company rating

    Radio Dispatcher Job In Costa Mesa, CA

    * SIGNING BONUS FOR LATERAL AND ENTRY LEVEL PUBLIC SAFETY DISPATCHERS* The City of Costa Mesa now offers a $15,000, one-time signing bonus for qualified Lateral Public Safety Dispatcher applicants. This bonus will be paid out at $5,000 upon hire, $5,000 upon completion after one year of service, and $5,000 upon completion of 18 month probation. To qualify for this signing bonus, candidates must meet all of the following requirements: * Currently be employed with another public safety agency as a public safety dispatcher * Successfully passed that agency's probationary period * Possess a current POST Public Safety Dispatcher Certificate (or equivalent) The City of Costa Mesa also offers a $10,000, one time signing bonus for qualified Entry Level Public Safety Dispatcher applicants. This bonus will be paid out at $5,000 upon hire and $5,000 upon completion of 18 month probation. SALARY Public Safety Dispatcher: $72,480 - $97,128 annually Senior Public Safety Dispatcher: $77,880 - $104,388 annually JOB SUMMARY: Public Safety Dispatchers and Senior Public Safety Dispatchers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, they perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. STEP #1: Written Examination Take the written exam with National Testing Network (NTN). Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country. * To schedule a test, visit the NTN website at ******************************* Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department". * NTN will submit the scores to Costa Mesa Human Resources for review. * Do NOT submit a test score if you do not meet the job qualifications. Passing scores for Costa Mesa are as follows for the three sections: * Call Taker - 53 or higher * Recording (Notes) - 64 or higher * Dispatch - 43 or higher * Applicants are also required to complete the Simulations. Waiver From Written Examination: Candidates who are currently employed as a police dispatcher with a California POST agency and possess a current POST Public Safety Dispatcher Basic Certificate (or higher) will be waived from the written exam requirement. Please proceed to Step #2. STEP #2: Typing Certificate Provide a typing certificate that meets the following criteria: * Must be issued from a recognized employment or public agency. * Online/Internet issued certificates will NOT be accepted. * Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. * Must be issued within the last 12 months (based on application date). * Certificates must indicate a NET (corrected) typing speed of 40 WPM or better. * Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. * Typing certificates must be attached to application (application requirement in step #3) Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Orange County Workforce SolutionsSanta Ana Work CenterHuntington Beach Adult School28202 Cabot Road, #140801 West Civic Center Drive, Suite 20017231 Gothard Street Laguna Niguel, CA 92677Santa Ana, CA 92701Huntington Beach, CA 92647 ****************************************** STEP #3: Submit Application Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process. AUTOMATIC DISQUALIFIERS: Please be advised of the Costa Mesa Police Department automatic disqualifiers: click here for a list of background disqualifiers. If any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be disqualified from the selection process. Required Attachment(s): * All applicants - Typing Certificate meeting the requirements stated in Step #2. * Applicants who have completed the POST Public Safety Dispatcher Basic Course must attach a copy of their Certificate of Completion to their application. * Candidates who are Peace Officer Standards and Training (POST) Certified must attach a copy of their Public Safety Dispatcher Certificate. * (Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency.) Lateral applicants may be eligible to have the written exam waived. Do NOT attach any other documents other than what is listed above (i.e., resume, diplomas, IDs, etc.), as they will not be accepted or reviewed in the application process. STEP #4: Oral Interview Evaluations Based upon the information presented in the application, a limited number of applicants who possess qualifications most pertinent to the position will be invited to participate in the selection process. Candidates must complete the written exam and typing certificate requirements in order for their applications to be reviewed. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. Eligibility List Candidates must pass all four (4) steps listed above to be placed on the City's Eligibility List. The written exam, typing certificate, and application review are all qualifying steps (pass/fail). The oral interview evaluation is weighted 100% and determines a candidate's placement on the eligibility list. Eligibility lists are valid for one (1) year from the date they are established unless it is exhausted sooner or extended for an additional period of time. Final Phases of the Selection Process: All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. The current essential functions of the Public Safety Dispatcher and Senior Public Safety Dispatcher positions are currently being updated. Updated functions will be available for viewing at later date at this link: Link The current minimum qualification guidelines including requisite knowledge, skill and abilities of the Public Safety Dispatcher and Senior Public Safety Dispatcher positions are currently being updated. Updated guidelines will be available for viewing at later date at this link: Job Description Link Applicants will be recommended for the Public Safety Dispatcher or Senior Public Safety Dispatcher position based upon their qualifications as noted on their employment application and in their interview evaluation (subject to verification). PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.
    $77.9k-104.4k yearly 60d+ ago

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