Blue Cross and Blue Shield of Louisiana Jobs

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Operations Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Monday - Friday 6:30AM - 3:00PM Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: * Develop, track and monitor employee's safety, compliance to quality, service and production standards. * Monitor prescription turnaround time so that internal standards and client performance guarantees are met. * Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. * Address staff concerns and day to day operational, system, customer service, quality, and professional issues. * Work in production as needed. * Implement programs and process improvements to enhance the level of internal and external customer service provided. * Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. * Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. * Represents pharmacy operations in cross-functional meetings and projects. * Other special projects and tasks as assigned. What you will need: * High school diploma or GED * BA/BS degree preferred. * Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) * Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. * Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. * Knowledge of lean or process improvement methodologies * Excellent oral and written communication skills * Ability to adapt in a dynamic work environment, make independent decisions. * Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. * Willingness to work a flexible schedule for peak times. * Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. * May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) * Ensures that projects are completed on schedule following established procedures and schedules. * General PC knowledge including Microsoft Office, Internet, and email. Why join us? * Health coverage effective day 1 (including medical, dental, vision) * Holiday Pay and Paid Time Off (PTO) * 401K with company match * Tuition reimbursement * Growth Opportunities * Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

divdivdivpspanspan As a /spanspan Sr. /spanspanS/spanspantrategic Account Executive/spanspan,/spanspan you are the face of Cigna to the client. Your focus /spanspanis on spending time with clients in person to cultivate the relationship, addressing clien/spanspant issues, selling annual renewal rate increase/spanspans/spanspan /spanspanin addition to new/spanspan products and services/spanspan to expand the relationship/spanspan. /spanspan /spanspanY/spanspanou will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities/spanspan by offering strategic insights and /spanspanensuring an exceptional client and customer experience. /span/spanspan /span/p/divdivpbspan Key Responsibilities:/span/bspan /span/p/divdivullipuspan Client Partnership:/span/uspanspan Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders. /span/spanspan /span/p/li/ul/divdivullipuspan Industry Expertise:/span/uspanspan Deeply understand your clients' businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals. /span/spanspan /span/p/li/ul/divdivullipuspan Relationship Building:/span/uspanspan Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna's voice is heard and valued. /span/spanspan /span/p/li/ul/divdivullipuspan Market Insights:/span/uspanspan Keep clients informed about the latest industry trends, helping them stay ahead of the curve and /spanspanleveraging/spanspan Cigna's solutions to meet their evolving needs. /span/spanspan /span/p/li/ul/divdivullipuspan Financial amp; Underwriting Expertise:/span/uspanspan Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna's solutions, including specialty products, and offer creative, proactive solutions to meet their needs. /span/spanspan /span/p/li/ul/divdivullipuspan Portfolio Management:/span/uspanspan Drive growth/spanspan, earnings/spanspan and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna's relationships through cross-selling /spanspanadditional/spanspan products and services. /span/spanspan /span/p/li/ul/divdivullipuspan Collaboration:/span/uspanspan Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions. /span/spanspan /span/p/li/ul/divdivullipuspan Client Experience:/span/uspanspan Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving. /span/spanspan /span/p/li/ul/divdivullipuspan Channel Management:/span/uspanspan Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and /spanspanleveraging/spanspan resources as needed to /spanspanmaintain/spanspan success. /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspan What You Bring:/span/bspan /span/p/divdivullipspanspan Strong relationship-building skills and a passion for developing deep client connections/span/spanspan /span/p/li/ul/divdivullipspanspan Expertise/spanspan in financials, underwriting, and providing strategic solutions/span/spanspan /span/p/li/ul/divdivullipspanspanA collaborative mindset with the ability to work effectively across teams/span/spanspan /span/p/li/ul/divdivullipspanspan Proactive, creative thinking to develop tailored solutions for each client/span/spanspan /span/p/li/ul/divdivullipspanspanA desire to grow with a company /spanspanthat's/spanspan committed to delivering innovative solutions in an ever-changing industry/span/spanspan /span/p/li/ul/divdivpspanspan At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If /spanspanyou're/spanspan driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!/span/spanspan /span/p/div/divdivdivpspan /span/p/divdivpbspan Qualifications/span/bspan /span/p/divdivullipspanspan Bachelor's degree or equivalent experience. /span/spanspan /span/p/li/ul/divdivullipspanspan Experience: 5+ years of experience in health benefits or client management /spanspanexperience managing large accounts is highly preferred/span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspan Skills:/span/bspan /span/p/divdivullipspanspan Strong communication/spanspan, sales negotiation, and relationship-building skills. /span/spanspan /span/p/li/ul/divdivullipspanspan Proven ability to manage and grow client relationships, particularly with clients /spanspanhaving 500+ employees/span/spanspan /span/p/li/ul/divdivullipspanspan Experience in sales, marketing, underwriting, or operations is preferred. /span/spanspan /span/p/li/ul/divdivullipspanspan Financial acumen with the ability to /spanspanidentify/spanspan and drive growth opportunities within the book of business. /span/spanspan /span/p/li/ul/divdivullipspanspan Additional/spanspan: /spanspan Demonstrated/spanspan success in managing large, complex client accounts with a focus on relationship-building and revenue growth. /span/spanspan /span/p/li/ul/divdivpspan /span/p/div/divp style="text-align:inherit"/pbr/p style="text-align:inherit"/pIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"This role is also anticipated to be eligible to participate in an incentive compensation plan. /pp style="text-align:inherit"/pp style="text-align:left"We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit a href="************** safelinks. protection. outlook. com/?url=http%3A%2F%2Fjobs. thecignagroup. com%2Fus%2Fen%2Flife-careersamp;data=05%7C01%7Ctara. lacy%40alight. com%7C614ff3e76611438bf19e08db0528595d%7C232a81501ff64e00ad51c491fb66cb74%7C1%7C0%7C63**********488453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7Camp;sdata=sujv OguJwxMApr%2F9VE3wKJvbkTt6wFwO8tzzzz6QPtM%3Damp;reserved=0" target="_blank"Life at Cigna Group/a. /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAbout Cigna Healthcare /b/pp style="text-align:inherit"/pCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iQualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iIf you require reasonable accommodation in completing the online application process, please email: spanspanspanspanspanspanspan class="WGI1"SeeYourself@cigna. com/span/span/span/span/span/span/span for support. Do not email spanspanspanspanspanspanspan class="WGI1"SeeYourself@cigna. com/span/span/span/span/span/span/span for an update on your application or to provide your resume as you will not receive a response. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iThe Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. /i/pp/pp/ppispan Qualified applicants with criminal histories will be considered for employment in a manner /spanspanconsistent with all federal, state and local ordinances. /span /i/p/div

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees. GEHA has one mission: To empower federal workers to be healthy and well. Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. The Copywriter is responsible for creative conception and execution of copy in the production of creative solutions in all tactics, with an emphasis on print, digital, direct mail, email, and other forms of promotion. Copywriter works closely with Growth Strategy Managers, business owners, designers, and Creative Director to ensure that materials are clear, engaging and support engagement and growth goals. This role, and the ideal candidate have a passion for writing and possess experience in the Health Payer or Healthcare Insurance space.SKILLS RESPONSIBILITIES: Works with stakeholders to develop concepts, campaigns, sales materials and engaging content for print, digital, direct mail, and other forms of promotion for our product offerings. Interprets input and/or creative briefs to understand project requirements, in an agile environment. Writes materials that help to build awareness of product benefits and stimulate sales, presenting copy concepts to creative colleagues, Growth Strategy Managers, and business partners when necessary. Has copy oversight of creative product from inception through completion to ensure elevated level of quality and maintenance of concept/messaging through approval of design. Stays up to date on products/services/brand voice to ensure ability to write accurate, on-target concepts/messaging for assigned projects. Works to ensure concepts/messaging serve the purpose of selling the organizations product/service/brand voice first and foremost, according to the strategic creative plan. Adepts at varying messaging of materials produced to align with Brand and/or specific target audience. Assists in editing, proofreading, writing proposals, marketing plans, publicity, etc., as requested. Maintains current computer software skills compatible with the needs of other creative team members. QUALIFICATIONS AND SKILLS: Bachelor's degree in Marketing, Communication, English, journalism or related field, additional years of relevant work experience in lieu of formal education. 3-4+ years of creative copywriting in marketing with solid portfolio. Health Payer or Healthcare Insurance copywriting experience required, with knowledge of writing direct response marketing that will engage members and prospects. Experience in writing creative solutions in all tactics, with an emphasis on print, digital, direct mail, and other forms of promotion. Excellent writing, editing, organizational, multitasking, and proofreading skills. Ability to work independently or collaborate with creative team colleagues. Familiarity in writing for print, digital and direct mail through a direct response lens, ensuring creative materials have an intent. Elevated level of proficiency in Microsoft Office products, strong curiosity and adoption of emerging technologies and tools, including Generative AI. Can collaborate with creative team colleagues and work within a project management tool. Work-at-home requirements Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. Latency (ping) response time lower than 80 ms Hotspots, satellite and wireless internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you Competitive pay/salary ranges Incentive plan Health/Vision/Dental benefits effective day one 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution Robust employee well-being program Paid Time Off Personal Community Enrichment Time Company-provided Basic Life and AD&D Company-provided Short-Term & Long-Term Disability Tuition Assistance Program Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The annual base salary range for this position is $65,985 - $93,015 USD. GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization. GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

This client facing Associate Account Manager (AAM) will directly report onsite with the Client. The AAM will serve as a liaison to the client's member experience. The AAM will also be responsible for the day-to-day contact and escalation services for high escalated member inquiries. The AAM documents inquiries and resolution in a centralized database and helps to identify trends to pursue process or procedural improvements. The AAM may assist the account team with work distribution and work plan development for team goals. The AAM escalates issues as necessary and work with internal partners for resolutions. ESSENTIAL FUNCTIONS * Day to day contact with clients for issue resolution by handling inbound client request. * Outbound contacts to members to resolve access to care concerns or benefit questions. * Monitor daily phone & email volumes to ensure workflows are handled quickly & appropriately. * Serves as a point of escalation for critical project issues requiring a high degree of expertise and/or discretion to ensure timely resolution. * Make independent judgments to respond to complex or critical customer issues. * Identifies common issues, constraints, and risks across * Work collaboratively with other departments to research and resolve issues. * Serve as SME for internal process/procedure inquiries. * Engages all necessary ESI areas working cross functionally to ensure projects are effectively implemented to meet business need and minimize operational risk & disruption. * Conducts presentations, when necessary, on benefit, project status and current issues * Acts as a single point of contact for facilitating resolution to cross functional operational issues for a given operational work stream. QUALIFICATIONS * Bachelor's degree or 3-5 years of equivalent member experience/account management experience. * 3 years (or more) experience in a customer service setting * PBM Knowledge preferable * Excellent phone presentation, verbal, and written communication skills * Demonstrates ability to handle challenging customers in a professional manner. * Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions with minimal supervision. * Microsoft office tools knowledgeable * Ability to travel up to 10% If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**_Hybrid Schedule: Onsite Tuesday/Wednesday and a third day of your choice_** The Sr. Account Manager acts as a primary contact for daily account activity and operational needs for issue resolution in eligibility, claims, implementations, participant materials, report requests, and general inquiries for complex clients. This position assists in managing client accounts, including new accounts and products, to ensure satisfaction, profitability, and renewal. The role assists in reviewing quality control of account activity and operations. The Sr. Account Manager is responsible for tracking operational performance guarantees and maintaining documentation for client review. The individual works with Account Directors on developing strategies for up sells, expansion and plan implementation for new and existing clients. ESSENTIAL FUNCTIONS Manage day to day client relationships through comprehensive knowledge of client's benefit plan and Express Scripts' product offerings. Interact d with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with Express Scripts core services. Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product up sells, new groups, terminations and escalated issues. Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards. Lead client centric team meetings to review ESI's operational performance against client's expectations and needs. Present Express Scripts operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with Express Scripts book of business to promote client satisfaction, client retention and up sell opportunities. Take a broad perspective to identify innovative solutions. Work independently, with guidance in only the most complex situations. Represent the organization as the prime technical contact projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. QUALIFICATIONS Bachelor's degree in related field or 14 to 18 years of experience. 8-12 years relevant experience with Bachelor's Degree or Master's degree and 6-10 years of relevant experience. Excellent PC skills including Microsoft Office and Internet experience. Excellent verbal and written communication and presentation skills. Strong analytical and problem solving skills. Strong focus on book of business client satisfaction and client retention results. Demonstrated ability managing projects, utilizing proven project management processes. Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency. Ability to work cross-functionally to resolve complex client issues. Ability to travel overnight up to 20%. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The job profile for this position is Application Development Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- * Develop tools and custom applications; * Configure, maintain, and administer on-premises Confluence; * Design and develop custom user interface based on wireframes; * Perform software upgrades and apply security patches to Confluence and custom plug-ins; * Improve and maintain the architecture of existing Atlassian implementations; * Manage Atlassian Confluence on a daily basis, including backend infrastructure and user support; * Work collaboratively with all departments to on-board users and implement custom solutions to meet operational needs; * Apply troubleshooting techniques for SharePoint online (SPO) based issues; * Build forms using Power Apps; * Build and develop unit test case and automation test scripts; * Build batch jobs/windows scheduler jobs; and * Build workflow solutions using Power Automate/SharePoint designer. * Work from home benefit available. Qualifications- * Requires a Master's degree or foreign equivalent in Computer Science, Electronics & Communication Engineering, or related field; * 3 years of experience in a related occupation; * Experience developing interactive SharePoint sites and solutions; * Experience creating automated scripts; * Experience developing software in enterprise environment; * Experience developing T-SQL programs, complex SQL queries, Stored Procedures, Triggers, and views; * Experience with programming languages: HTML, CSS, InfoPath, Nintex, SharePoint Designer, JavaScript, jQuery, and AngularJS; and * Using: CSOM, PowerShell, ASP.Net, XML, HTML, Bootstrap, and SQL. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Regional Provider Engagement Manager is a key member of the Provider Engagement team, supporting EviCore's solutions by working directly with the provider community and health plan partners across nine states: Arizona, New Mexico, Texas, California, Utah, Hawaii, Colorado, Alaska, and Nevada. This position is responsible for training providers on EviCore's prior authorization processes, promoting process improvement, and supporting market readiness efforts. The role includes managing provider relationships, delivering educational outreach, and collaborating across internal departments to optimize the provider experience and ensure seamless implementation of our solutions/programs. The Manager will support various programs, including Cardiovascular, Gastroenterology, Laboratory Management, Medical Oncology, Musculoskeletal, Radiation Oncology, Radiology, and Sleep, among others. The individual will serve as a subject matter expert and collaborate cross-functionally with teams such as Sales, Implementation, Program and Operations. **Duties and Responsibilities:** + Create and oversee market readiness strategy + Collaborate with other departments to fulfill provider engagement duties that lead to a successful implementation + Develop and lead in training sessions to providers, delivering effective verbal and written communications appropriate to the audience + Conduct provider outreach activities as needed based on direction provided by our health plan partners, Client management team and other areas of the business + Proactively identify and respond to issues and trends affecting multiple providers + Lead and coordinate communication with providers, providing timely status of efforts to resolve escalated, complex, and sensitive provider issues in collaboration with other internal departments at EviCore + Provide education to provider personnel to improve overall process efficiency that is patient-centric and educates providers on EviCore products and services + Engage appropriate provider staff regarding evi Core initiatives to ensure optimal impact of overall project efforts and outcome + Ensure knowledge of all solutions/programs across organization + Facilitate meetings with provider groups that may include clinical discussion and follow-up to each meeting with applicable research and issue resolution + Track and document all provider outreach interactions + Assist with the development and management of policies and procedures relating to provider participation including management and production of online provider materials and production of provider newsletters + Develop and manage relationships with providers, monitoring and reviewing key metrics and overall activity performance + Generate and analyze reports to share with provider groups to deliver pertinent information to providers to assist with process efficiency + Work with appropriate departments to develop and manage comprehensive provider reporting packages and issue tracking for assigned territory + Interact with other internal staff members to provide support with special projects or assignments **Position Requirements:** + Bachelor's degree in Business, Healthcare, related field or equivalent work experience + 5+ years of experience in provider relations or a similar role + Strong oral, written, and interpersonal communication skills + Proven ability to lead projects and present information effectively + Strong organizational, analytical, and problem-solving skills + Excellent project and time management capabilities + Up to 25% travel required across assigned states; travel may be limited due to public health guidelines + This is a hybrid role and will likely require the ability to work in-person. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Join a Leading Team at The Center for Health Affairs and CHAMPS Healthcare! We're more than just a workplace-we're a community of passionate professionals committed to your success. Whether you're advancing in your role or exploring new opportunities, we provide the support you need to thrive. Recognized consistently as a top workplace, we're proud of our century-long legacy of driving change in healthcare both locally and nationally. We celebrate diversity and are dedicated to fostering an inclusive environment where every employee feels a true sense of belonging. Position: National Account Manager, Long Term Care Focused Location: Hybrid (Cleveland, Ohio) or Remote Based on Individual Location About the Role: We are seeking an experienced National Account Manager to lead our efforts within the Long-Term Care/Senior Living accounts sector under healthcare. In this role, you will be responsible for driving contract uptake and optimizing GPO resources for our Long-Term Care/Senior Living-focused healthcare members. Your deep understanding of Long-Term Care/Senior Living purchasing and experience in selling to Long-Term Care/Senior Living will be critical in helping our clients achieve their organizational savings goals. Key Responsibilities: Client Consultation: Work closely with Long-Term Care/Senior Living accounts within healthcare to address their purchasing needs, ensuring they fully benefit from GPO contracts. Contract Optimization: Identify and implement GPO contracts tailored to Senior Living environments, delivering substantial savings and enhancing member satisfaction. Relationship Building: Establish and maintain strong relationships with Long-Term Care/Senior Living stakeholders, both internally and externally, using various communication methods. Business Reviews: Prepare and lead client business reviews, offering insights and strategies to optimize contract utilization in Long-Term

We are looking for an experienced attorney skilled in compliance investigations to be part of the Legal Department's Enterprise Investigations unit. Our team of seven internal investigators is responsible for assessing and investigating reports and allegations of healthcare fraud (including False Claims Act, Anti-Kickback statutes, and Stark Law), conflicts of interest, theft and fraudulent schemes, contract and procurement concerns, data privacy issues, discrimination, harassment, failure to report or escalate, and other inappropriate behavior. Working within Cigna's Legal Department, our internal investigators frequently partner with, and act under the supervision and direction of counsel. They are responsible for cultivating a culture that emphasizes integrity, and a working atmosphere that promotes open and candid discussions regarding ethics or compliance concerns; acceptance of responsibility for actions taken; effective oversight; and operational transparency with key stakeholders Specific Duties Include * Manage a case list comprised of complex compliance, ethics, and employment investigations, including conducting case intake meetings, background research, interviews, and stakeholder debrief meetings; * Assist with the review, analysis, and resolution of reports received through Cigna's Ethics Help Line and other channels, including complaints involving allegations of fraud, corruption, privacy concerns, conflicts of interest, discrimination, harassment, retaliation, failure to escalate, and other inappropriate behavior; * Ensure that compliance and ethics inquiries, and reports of alleged employee misconduct are promptly assessed, responded to, timely and thoroughly investigated, and resolved; * Partner with Cigna's team of e-discovery and forensic investigators to identify, preserve, and obtain relevant documents and data; * Conduct internal investigations, to include reviewing relevant documents, communications and data, and conducting interviews of relevant individuals, including privileged internal investigations conducted under the supervision and direction of in-house and/or outside counsel; * Ensure that investigative actions, files, findings, and outcomes are thoroughly and timely documented, memorialized, accurate and complete; prepare reports of interviews and other investigative reports; and ensure that findings and conclusions from internal investigations are timely and effectively communicated to relevant stakeholders; * Collaborate with Human Resources and Employee Relations on any employment actions arising from internal investigations; * In collaboration with partners in Enterprise Compliance and the relevant business segment, conduct root cause analyses and determine whether any remedial or corrective actions may be appropriate, and whether matters and/or findings or conclusions should be disclosed to federal and/or state agencies; * Ensure that appropriate policies and procedures, and training and education programs, are adopted as warranted by findings in internal investigations. * Foster a culture of integrity, accountability, and compliance within the organization. Qualifications * Juris Doctorate from an ABA accredited law school required; * Experience 5-8 years conducting and managing complex investigations, preferably in a large, matrixed healthcare company or other corporate investigations function. * Ability to prioritize and act with urgency when appropriate * Being part of a team in a manner that enables a collaborative, respectful, and inclusive environment; * Strong people skills, including effective interviewing skills, and outstanding oral and written communications skills; * A comfort level with the laws and regulations that apply to The Cigna Group's businesses; * Ability to review and analyze a complex set of facts, documents, or data, and an ability to identify, distill, and present the most relevant material; * Ability to evaluate complex issues and make appropriate recommendations to senior leaders; * A demonstrated commitment to integrity, compliance, and ethical decision making; * Consistently sound judgment and incisive analytical abilities; * Ability to present or explain complex issues clearly and succinctly; * Demonstrated ability to perform effectively and collegially as part of a cross-disciplinary team in a fast-paced environment; * Ability to prioritize - and to reassess priorities as necessary - to ensure that internal and external expectations are fulfilled; * Attention to detail and an ability to compile and analyze regulatory and business information, and to develop and provide recommendations for process improvement. * Demonstrated ability to work collaboratively with cross-functional teams; * Willingness to travel occasionally. * *This role is Hybrid and is 3 days in office. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 132,700 - 221,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

This is a Pharmacy Technician role that floats to all the Evernorth Care Group locations within the Phoenix area, The position is Worksite dependent and can only be performed onsite. *** This float role is eligible for 6% premium pay. If you elect to transition out of the float position in the future, you will forfeit this incentive. *** **** This float role is also eligible for round trip mileage reimbursement paid from your designated "home center" to all other centers. **** Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for certified pharmacy technicians to join our fast-paced, customer-focused pharmacy teams at EVERNORTH Care Group locations across the Phoenix Valley. If you've always wanted to work in pharmacy operations and enjoy a friendly work environment... well, we're pretty sure you'll love this position. Work hours: Typically, Monday-Friday 8 a.m.-5 p.m. Before we move on, let us tell you a little more about us. We're a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don't just care about your well-being, we care about your career health too. That's why when you work with us, have the opportunity to train, grow, and develop a career you will be proud of. What you'll do: Ensure day-to-day operations run like a well-oiled machine: Use your organizational skills to help manage pharmaceutical stock , ensure a safe and clean pharmacy by following policies and procedures, prepare reports, and maintain records of physician orders and prescriptions. Get hands-on: Calculate needed quantities; prepare labels; and organize and assemble medications for the lead pharmacist to dispense...and check, double check, and then check again for accuracy. Be a superstar in the eyes of providers and patients alike: Help answer questions and requests, both in person and by phone, and handle all the transaction-related steps of any purchases made. This job is for you if you: Have PTCB Certification, or willing to obtain within 1 year of start date. Have excellent customer skills, and care deeply about providing empathetic, quality care to customers Have spent time in a retail environment Know your way around a computer Preferred:: 2+ years of retail pharmacy experience CPhT credential Bilingual (English/Spanish) skills Why you should join our team: Benefits that start on day 1 18 PTO days + 8 holidays off/year Tuition reimbursement 401K match Consistent 40-hour work week, Monday - Friday Voluntary overtime opportunities Real clinical focus on pharmacy skills Career progression opportunities If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together. Candidates that exceed the minimum qualifications may be considered for a higher level position. This position can be performed remotely for candidates who reside in CO, WY, or UT Essential Functions: * Maintains and grows a profitable book of business for assigned territory within underwriting authority. * Evaluates accounts for risk selection and pricing purposes. * Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies. * Offers appropriate coverage for exposures. * Maintains proper file documentation in connection with accounts. * Develops and fosters agency relationships. * Educates agents on EMC products, underwriting appetite, systems, and services. * Visits agencies to discuss accounts and provide agents with updates at EMC. * Collaborates with marketing representatives to ensure agents receive great customer experiences, responsiveness, and select EMC as their insurer of choice. * Effectively communicate accept and reject decisions to agents. * Collaborates with experienced underwriters to continue to develop understanding of company and branch risk appetite. * Consults experienced underwriters to ask questions and gain understanding in underwriting best practices. * Supports underwriting team, including reviewing endorsements or assigning endorsements to other team members and analyzing small business or middle market policies. * Participates in the agency planning and review processes with marketing and branch management. * Monitors progress of assigned agents and guides agents in achieving annual goals Education & Experience: * Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience * One year of experience in commercial lines underwriting * Insurance designations, such as CPCU preferred Knowledge, Skills & Abilities: * Good knowledge of underwriting and risk analysis * Strong problem-solving skills and the ability to make sound decisions * Strong customer service skills * Ability to work effectively with others, as well as independently * Ability to maintain high standards of professional competence * Strong computer skills, including knowledge of Microsoft Office and social media * Ability to work on multiple projects while meeting deadlines * Strong written and verbal communication skills * Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if traveling The hiring salary range for this position will vary based on geographic location, falling within either the $59,463.00-$81,943.00 range or the $65,568.00-$90,343.00 range. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

We are seeking a detail-oriented and customer- focused Collections Specialist to join our Accounts Receivable team in a fast-paced specialty distribution environment. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, resolving billing issues, and driving timely payments while maintaining strong client relationships. The ideal candidate will have experience in B2B collections, particularly in healthcare, pharmaceutical, or specialty distribution industries. ESSENTIAL FUNCTIONS * Manage a portfolio of B2B customer accounts to ensure timely collection of receivables. * Proactively contact business clients via phone, email, and customer portals to resolve past-due balances. * Research and resolve payment discrepancies, short-pays, and disputes in coordination with internal teams (Sales, Customer Service, Billing, Cash, et..) * Monitor aging reports and prioritize collection efforts based on risk, balance, and payment trends. * Maintain accurate collection notes, status updates, and documentation in the ERP system. * Escalate high-risk accounts or unresolved issues to leadership in a timely manner. * Contribute to continuous process improvement initiatives for the collections workflow. * Schedule and lead customer-facing WebEx meetings to review aging, payment trends, and open issues. * Send out account statements in Excel format on a regular basis and support customer inquiries related to those statements. QUALIFICATIONS * 2+ years of experience in B2B collections or accounts receivable; industry experience ins specialty distribution, healthcare or pharmaceuticals strongly preferred. * Proficient in Microsoft Excel, including preparing and formatting customer-facing statements (VLOOKUPs, pivots tables a plus). * Comfortable leading virtual meetings with customer and internal teams. * Working knowledge of SAP. * Excellent communication and negotiation skills, with professional and customer-focused demeanor. * Ability to work independently, manage multiple priorities, and meet deadlines. * High attention to detail and problem-solving skills. WORK HOURS * Employee must be available to work between 10:00AM EST-7:00PM If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Exciting opportunity to play a high impact HR Leadership role supporting Cigna's Healthcare U.S. business. Cigna's Healthcare U.S. business is a comprehensive healthcare and services organization dedicated to providing high-quality health insurance and related services to employers across the United States. Serving over 11M customers through a wide range of products and services, including medical, dental, behavioral health, pharmacy, and vision care benefits. Cigna's Healthcare U.S. business is a commitment to improving the health, well-being, and peace of mind of those they serve. We work closely with employers to develop customized health plans that meet the unique needs of their workforce. This includes not only comprehensive health coverage but also wellness programs, chronic disease management, behavioral health services, and more. The VP, HR for Cigna Healthcare U.S will closely partner with the President of the US Employer business and the senior leadership team. The role will leverage and integrate expertise and capabilities of the Human Resources function including Total Rewards, Talent Acquisition, Organizational Design and Learning and Development to influence and achieve business results. This role will report directly to the SVP, HR for the President & Chief Operating Officer and will lead team of HRBP who are directly aligned in support the USE leadership team and our broader employee populations. Job Responsibilities * Lead development and implementation of human capital requirements to successfully execute client business strategies including but not limited to an aggressive talent strategy that drives business growth, leadership development, succession planning, employee development and engagement, and diversity broadly. * Provide strategic HR consulting and problem-solving solutions on the most complex issues to senior leaders. Takes a lead role in the evolution of various operating model and organizational design needs. * Support the leadership team through deployment of robust change management strategies and communication plans as the organizations grow and evolve. * Build leadership pipelines for the future through internal talent development and proactive talent acquisition. * Apply deep business acumen and the executional know-how of building and growing businesses. * Deliver solutions on how to improve processes, team dynamics, etc. to optimize organizational effectiveness. * Champion the enterprise people and other talent strategies through strong strategic partnership with the HR Centers of Expertise. * Grow, lead and motivate a team of HRBPs focused on identifying, developing and delivering measurable HR strategies and programs aligned to business goals. * Strengthen the senior leadership team of each function by providing coaching and counsel to executives to further develop their leadership capability and capacity as well as leadership team effectiveness. Qualification * Bachelor's Degree required, Masters preferred from a progressive Human Resources and/or business program. * 15 years of overall HR experience in roles of progressively increasing in scope and responsibility including 5+ years of leadership experience. * Experience successfully leveraging Center of Excellence functions, and partnership within a matrixed (i.e. shared services delivery model) environment at a large, global, complex organization. * Experience leading and strengthening teams of HR Business Partners while partnering closely with senior executives and leadership teams all focused on designing and enabling organizations to successfully deliver against strategic goals and objectives * Demonstrated systems thinking including influencing executives in shaping and implementing long-term business strategies aligned with Human Capital strategies. * Experience leading organization design and implementing change at scale. * High degree of executive influence, courage and relationship building skills essential. * Able to thrive and navigate within a fast-pace and at times ambiguous environment. * Significant and demonstrated ability to strategically align progressive talent strategies to business goals and objectives. * Large capacity for managing multiple, complex initiatives; exceptional work ethic. * Excellent verbal and written communication skills including public speaking skills * Demonstrated experience applying data and analytics to influence decision making and business outcomes. * Business Acumen: Experience in developing a strong and deep understanding of the business groups' main goals and challenges as well as the broader business strategy and key financial levers impacting enterprise earnings results. * Leadership/Coaching: Strong proven leadership skills and experience in positioning executives to make thoughtful decisions about their organization's mission and goals, and properly allocate people resources to achieve those directives. * Ability to travel up to 25% If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Engagement Consultant works with employers and brokers to develop and execute health engagement strategies based on client-specific needs. The Engagement Consultant coordinates awareness and education activities geared towards helping clients and customers become better consumers of healthcare and maximize the value of the solutions they purchase from Cigna Healthcare. Essential Functions & Scope of Role: + Partner with Client Manager or Client Service Consultant to understand client needs and objectives and deliver on client strategy. + Consult with Client on effective wellness program framework- virtually or in-person based on client needs/preferences. + Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (including but not limited to Medical, Pharmacy, Dental, Behavioral, Clinical, inclusive of Well-being incentives). + Advise on Client Wellness Funds utilization for assigned book of business and facilitate payments through the funds. + Participate in finalist, midyear, cross-sell, broker and analytics opportunities to provide insights on Cigna's health and well-being capabilities. + Supports Healthy Workforce Designation opportunities for clients. + Present Cigna employee benefits for new or renewing clients. + Effectively leverages Expert Advisors (e.g. Client Service Consultants, Platinum or Gold Service team, Implementation Managers, Well-Being Strategists, and others) to deliver on client expectations. Qualifications + Bachelor's degree (preferred) or equivalent experience in health-related industry + Experience in corporate health promotion program design is preferred + Excellent oral and written communication skills - Experience in developing and managing key relationships (internally and externally) + Team player with proven ability to prioritize and manage multiple tasks simultaneously and meet timelines within a fast-paced environment + Strong skills in Outlook, Webex, CRM (Salesforce), and other Microsoft 365 suite of programs. + Must be willing to travel to local and remote clients/customers and trainings/meetings as needed (30-35%); overnight travel may be required; markets may vary + Must reside in the local market with the ability to commute to the local Cigna office and meet in-person commitments 2-3 days per week (either in-office or in-market with clients/customers) + If working in WVA, FL, TX: Ability to obtain Health & Life Insurance license If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Cigna Healthcare** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees. GEHA has one mission: To empower federal workers to be healthy and well. Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. Provides technical oversight to Health and Business staff on correspondence and contracts, responding to questions, complex service issues, demographic data and workflow issues. Assists department with special projects, implementation and execution of new programs and processes. Analyzes department production reports, turnaround time and various department data.SKILLS Serve as the main point of contact for healthcare providers, addressing inquiries and concerns promptly. Resolve provider-related issues and disputes efficiently. Provide support to providers on policies, procedures, and issue resolution practices. Complete telephone records supplying all information necessary to resolve providers concerns. Actively engages in communication and response with internal and external customers. Maintain production and quality to ensure that department standards and goals are being met. Research network service issues. Coordinate with the Contract Admin and supervisor to determine appropriate action needed for resolution or resolves issues. Analyze and investigate all issue categories including quality assurance issues and coordinates with appropriate parties to resolve issue. Work with Contract Admin or Supervisor to implement workflows related to implementation activities. Create and make changes as needed to network management desk level procedures. Identify issue trends to assist with workflow updates or changes as needed. Assists with job aides and Desk Level procedures. Assist with projects resulting from network pricing adjustments.. This includes determining appropriate workflow, resources needed and coordinating with internal departments to insure minimal impact to payers or clients. Work with Quality Assurance Specialist to review audit results and appeal when issues are identified. Address daily reports received from internal areas and plan inquiries. Other duties as assigned. Requirements: Education & Experience Requires two years of college (60 credit hours), additional years of qualifying experience may be considered in lieu of education. Requires three years health or dental-care, insurance administration experience or similar. Requires effective verbal and written communication skills to respond to members, providers, network vendors, internal contacts and GEHA Management. Requires knowledge of MS Excel and Access. Requires analytic skills to evaluate network, provider and member data. Candidates must reside in KC metro area. Work-at-home requirements Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. Latency (ping) response time lower than 80 ms Hotspots, satellite and wireless internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you Competitive pay/salary ranges Incentive plan Health/Vision/Dental benefits effective day one 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution Robust employee well-being program Paid Time Off Personal Community Enrichment Time Company-provided Basic Life and AD&D Company-provided Short-Term & Long-Term Disability Tuition Assistance Program Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The annual base salary range for this position is $57,934 - $81,666 USD. GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization. GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees. GEHA has one mission: To empower federal workers to be healthy and well. Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. G.E.H.A is seeking a highly skilled and impeccably detail-oriented Learning Strategist to join the Organizational Talent and Effectiveness team. This position requires advanced expertise in instructional design and content development, advanced proficiency in project management and deep knowledge and application of strategic human resource management. The Learning Strategist supports stakeholder relationships, designs and implements training strategies and readiness plans, change management plans and ensures alignment with company performance goals. The successful candidate collaborates with internal partners to develop high-quality innovative business solutions to advance our organizational strategies and initiatives, and collects, analyzes, and uses data to inform continuous improvement of learning.SKILLS Duties and Responsibilities: Partner with SMEs and stakeholders to identify training needs, develop comprehensive training plans, content, and programming to drive organizational performance, outcomes and belonging. Engage and effectively collaborate with cross-functional teams to ensure consistency in training delivery and messaging. Own, recommend, implement, and monitor improvements to learning content and delivery based on workforce metrics / KPIs and unobtrusive, secondary data analysis. Monitor and evaluate learning effectiveness and outcomes, and report impact through quantitative and qualitative data analysis and feedback mechanisms. Remain current and apprised of industry trends and best practices. Knowledge, Skills, and Abilities: Master's degree in instructional design, educational technology, or a related field. Seven (7) to Ten (10) years of professional experience in education designing, developing, and/or teaching courses, including proven experience with managing projects or instructional services in a corporate setting. Certification in instructional design and project management. Problem solving and critical thinking. Advanced proficiency in e-learning development and authoring tools (Articulate 360, Rise, Adobe Captivate, or similar platforms) and learning management systems (LMS). Advanced understanding of andragogy to create and deliver best-in-class instructional design strategies. Utilize technology to enhance learning experiences and personalize learning pathways. Knowledge and application of best practices using technology for design and learning, including but not limited to, multimedia development, web conferencing, learning management systems, online collaborative tools, and high impact practices for learning and outcomes. Deep knowledge and application of instructional design methodologies (e.g., ADDIE, SAM). Proficient in visual and graphic design (Adobe, Shutterstock); video and multimedia editing (Premiere Pro, Audacity, Camtasia); UX/UI design principles and accessibility/UDL. Direct experience with AI-based onboarding technology to facilitate and streamline remote onboarding processes. Knowledge and application of Section 508 requirements and digital accessibility. Exceptional writing, editing, and proofreading skills, relationship management and people skills, including the ability to collaborate with all levels of the organization and work across organizational boundaries, particularly in the area of instructional design. Other duties as assigned. Preferred Qualifications: 10+ years of experience in instructional design and project management, including proven experience managing several programs and projects in a corporate setting. Experience in the health insurance or healthcare industry. Work-at-home requirements Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. Latency (ping) response time lower than 80 ms Hotspots, satellite and wireless internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you Competitive pay/salary ranges Incentive plan Health/Vision/Dental benefits effective day one 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution Robust employee well-being program Paid Time Off Personal Community Enrichment Time Company-provided Basic Life and AD&D Company-provided Short-Term & Long-Term Disability Tuition Assistance Program Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The annual base salary range for this position is $92,379 - $130,221 USD. GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization. GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

divdivdivdivpspanspan As a S/spanspantrategic Account Executive/spanspan,/spanspan you are the face of Cigna to the client. Your focus /spanspanis on spending time with clients in person to cultivate the relationship, addressing clien/spanspant issues, selling annual renewal rate increase/spanspans/spanspan /spanspanin addition to new/spanspan products and services/spanspan to expand the relationship/spanspan. /spanspan /spanspanY/spanspanou will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities/spanspan by offering strategic insights and /spanspanensuring an exceptional client and customer experience. /span/spanspan /span/p/divdivpbspan Key Responsibilities:/span/bspan /span/p/divdivullipuspan Client Partnership:/span/uspanspan Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders. /span/spanspan /span/p/li/ul/divdivullipuspan Industry Expertise:/span/uspanspan Deeply understand your clients' businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals. /span/spanspan /span/p/li/ul/divdivullipuspan Relationship Building:/span/uspanspan Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna's voice is heard and valued. /span/spanspan /span/p/li/ul/divdivullipuspan Market Insights:/span/uspanspan Keep clients informed about the latest industry trends, helping them stay ahead of the curve and /spanspanleveraging/spanspan Cigna's solutions to meet their evolving needs. /span/spanspan /span/p/li/ul/divdivullipuspan Financial amp; Underwriting Expertise:/span/uspanspan Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna's solutions, including specialty products, and offer creative, proactive solutions to meet their needs. /span/spanspan /span/p/li/ul/divdivullipuspan Portfolio Management:/span/uspanspan Drive growth/spanspan, earnings/spanspan and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna's relationships through cross-selling /spanspanadditional/spanspan products and services. /span/spanspan /span/p/li/ul/divdivullipuspan Collaboration:/span/uspanspan Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions. /span/spanspan /span/p/li/ul/divdivullipuspan Client Experience:/span/uspanspan Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving. /span/spanspan /span/p/li/ul/divdivullipuspan Channel Management:/span/uspanspan Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and /spanspanleveraging/spanspan resources as needed to /spanspanmaintain/spanspan success. /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspan What You Bring:/span/bspan /span/p/divdivullipspanspan Strong relationship-building skills and a passion for developing deep client connections/span/spanspan /span/p/li/ul/divdivullipspanspan Expertise/spanspan in financials, underwriting, and providing strategic solutions/span/spanspan /span/p/li/ul/divdivullipspanspanA collaborative mindset with the ability to work effectively across teams/span/spanspan /span/p/li/ul/divdivullipspanspan Proactive, creative thinking to develop tailored solutions for each client/span/spanspan /span/p/li/ul/divdivullipspanspanA desire to grow with a company /spanspanthat's/spanspan committed to delivering innovative solutions in an ever-changing industry/span/spanspan /span/p/li/ul/divdivpspan /span/p/div/divdivdivpspanspan At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If /spanspanyou're/spanspan driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!/span/spanspan /span/p/divdivpspan /span/p/divdivpbspan Qualifications/span/bspan /span/p/divdivullipspanspan Bachelor's degree or equivalent experience. /span/spanspan /span/p/li/ul/divdivullipspanspan Experience: /spanspan1-3/spanspan+ years of experience in health benefits or client management /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspan Skills:/span/bspan /span/p/divdivullipspanspan Strong communication/spanspan, sales negotiation, and relationship-building skills. /span/spanspan /span/p/li/ul/divdivullipspanspan Proven ability to manage and grow client relationships, particularly with clients /span/spanspan /span/p/li/ul/divdivullipspanspan Experience in sales, marketing, underwriting, or operations is preferred. /span/spanspan /span/p/li/ul/divdivullipspanspan Financial acumen with the ability to /spanspanidentify/spanspan and drive growth opportunities within the book of business. /span/spanspan /span/p/li/ul/divdivullipspanspan Additional/spanspan: /spanspan Demonstrated/spanspan success in managing large, complex client accounts with a focus on relationship-building and revenue growth. /span/spanspan /span/p/li/ul/div/div/divp style="text-align:inherit"/pbr/p style="text-align:inherit"/pIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"This role is also anticipated to be eligible to participate in an incentive compensation plan. /pp style="text-align:inherit"/pp style="text-align:left"We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit a href="************** safelinks. protection. outlook. com/?url=http%3A%2F%2Fjobs. thecignagroup. com%2Fus%2Fen%2Flife-careersamp;data=05%7C01%7Ctara. lacy%40alight. com%7C614ff3e76611438bf19e08db0528595d%7C232a81501ff64e00ad51c491fb66cb74%7C1%7C0%7C63**********488453%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7Camp;sdata=sujv OguJwxMApr%2F9VE3wKJvbkTt6wFwO8tzzzz6QPtM%3Damp;reserved=0" target="_blank"Life at Cigna Group/a. /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAbout Cigna Healthcare /b/pp style="text-align:inherit"/pCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iQualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iIf you require reasonable accommodation in completing the online application process, please email: spanspanspanspanspanspanspan class="WGI1"SeeYourself@cigna. com/span/span/span/span/span/span/span for support. Do not email spanspanspanspanspanspanspan class="WGI1"SeeYourself@cigna. com/span/span/span/span/span/span/span for an update on your application or to provide your resume as you will not receive a response. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"iThe Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. /i/pp/pp/ppispan Qualified applicants with criminal histories will be considered for employment in a manner /spanspanconsistent with all federal, state and local ordinances. /span /i/p/div

will cover both Indiana and Wisconsin markets The Manager, Provider Contracting serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting Senior Manager. This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory. DUTIES AND RESPONSIBILITIES * Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups). * Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy. * Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service. * Manages strategic positioning for provider contracting, develops networks and identifies opportunities for greater value-orientation and risk arrangements. * Contributes to the development of alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution. * Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position. * Creates and manages initiatives that improve total medical cost and quality. * Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives. * Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms. * Creates "HCP" agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners. * Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues. * Manages key provider relationships and is accountable for critical interface with providers and business staff. * Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape. * Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance. * May provide guidance or expertise to less experienced specialists. POSITION REQUIREMENTS * Bachelor Degree required, preferably in the areas of Finance, Economics, Healthcare or Business related. Significant industry experience will be considered in lieu of a Bachelor degree. MBA or MHA preferred. * 3+ years Provider Contracting and Negotiating experience involving complex delivery systems and organizations required. * Experience in developing and managing key provider relationships * Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred. * Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners. * Intimate understanding and experience with hospital, managed care, and provider business models. * Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization. * The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations. * Customer centric and interpersonal skills are required. * Demonstrates managerial courage as well as an ability to maneuver effectively in a changing environment. * Superior problem solving, decision-making, negotiating skills, contract language and financial acumen. * Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Hybrid Schedule: Tuesday/Wednesday and a 3rd day of your choice onsite The Executive Assistant will provide administrative support to senior leadership within the Evernorth organization. This position will be critical in managing calendars, preparing for meeting, partnering with key stakeholders and coordinating projects. Essential Functions * Anticipate organizational needs and perform administrative functions * Manage leader calendars including scheduling and coordination of internal and external meeting invitations * Prepare and coordinate materials for meetings and presentations * Handle department invoicing process, coordinate with procurement and accounts payable * Schedule and manage leader travel and expense reporting process * Partner with stakeholders on project needs * Provide logistical support for department * Coordinate onboarding for new employees * Manipulate data and prepare reports using spreadsheets * Compose communications, memos and correspondence * Special projects as assigned Minimum Qualifications * HS Diploma or GED * 4-6 years of Experience * Strong organizational and time management skills * Excellent written and oral communication skills * Proficiency in Word, Excel and Power Point * Ability to work in a team environment * Ability to keep sensitive information confidential * Experience in Project Coordination If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.