KeyBank Jobs

The Treasury Manager will support the Director of Liquidity and Liquidity team in Corporate Treasury to execute the liquidity stress testing, risk identification, liquidity metrics monitoring, and reporting activities. Responsibilities: Be a Subject Matter Expert (SME) in liquidity for Corporate Treasury with knowledge of liquidity management and requirements under Reg YY, OCC bulletins, and FRB SR letters Conduct analysis for monthly internal liquidity stress testing (ILST) and perform independent control checks to ensure the accuracy of results Develop and maintain analytical framework and periodic updates to the key ILST assumptions Drive stress testing enhancements and prepare materials for the ILST Change Management governance framework Assist in development and review of liquidity dashboard and annual calibration of liquidity limits and metrics for governance committees and stakeholders Lead the quarterly risk identification process with the line of business partners to identify emerging risks and incorporate in ILST framework Knowledge of 2052a reporting and Operational Deposit Methodologies: expectation to partner with Regulatory Reporting team to drive process improvements Collaborate with Corporate Treasury and FP&A teams to analyze and report on forecasted liquidity position and metrics Collaborate with Corporate Treasury Oversight (CTO, second line of defense), Model Risk Oversight (MRO, second line of defense) and the Risk Review Group (third line of defense) to maintain proper oversight and governance of liquidity-related risks. Maintain and enhance liquidity related documentation and foster an effective control environment to ensure compliance with internal policies and procedures and regulatory standards Mentor junior teammates on core processes and broader Treasury related concepts Assist with regulatory exams and ad hoc requests related to liquidity (e.g., Annual Horizontal Liquidity Review (HLR), Regulatory Ongoing Monitoring, etc.…) Educational Qualifications: Bachelor's Degree in a relevant field of study or equivalent work experience required; Master's Degree (MBA, MS in Finance, Statistics or a quantitative discipline) preferred Experience: 5-7+ years of liquidity and/or treasury experience at a bank, regulated financial institution or consulting experience Required Skills: Demonstrates strong analytical, critical thinking, and problem-solving skills including experience with advanced Excel modeling Possesses knowledge of industry best practices and liquidity-related regulations Displays strong verbal and presentation skills Exhibits team-orientation and a curiosity to learn Demonstrates aptitude and interest in programming and other advanced analytical skills (e.g., Python, R, SAS, SQL, VBA etc.) to analyze data and automate processes COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $135,000 to $155,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 06/29/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Attached resume is required in order to move to interview. Train onsite and Work from Home Home Office: requires you to complete training on site at 2150 S. Bonito Way Meridian, Idaho. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. Schedule will require either Sunday-Thursday or Tuesday - Saturday. Availability will be discussed at time of job offer. * Pay up to $20/Hr * Day 1 Health Benefits * Flexible Work Strategies * Collaborative team environment * 401(k) match * Tuition Reimbursement * Dental insurance * Vison insurance * Paid parental leave * Paid time off The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: * Assist with evaluating and resolving service inquiries from clients across different platforms * Effectively use various computer systems to complete assigned tasks and address account inquiries * Develop and maintain working knowledge of specific groups of Citi products and services * Analyze and identify potential risks and identify solutions that meet client needs * Complete assigned tasks in an accurate and efficient manner * Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations * Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 1-3 years' work experience in a related role * Proficient in Microsoft Office and Windows Operating Systems * Demonstrated experience solving customer service inquiries * Effective verbal and written communication skills * Ability to work in a fast pace environment * Excellent technical and data entry skills, including the utilization of a 10-key touchpad * Proven ability to navigate multiple systems and customer service platforms concurrently Education: * High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #CustomerSupport #CustomerSupport * ----------------------------------------------------- Job Family Group: Customer Service * ----------------------------------------------------- Job Family: Service * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Meridian Idaho United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $39,520.00 - $50,770.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Jun 13, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub. Searches for application and system weaknesses that are exploitable, and partners with technology, cybersecurity, and risk teams to remediate any found weaknesses. Partners with technology leaders to train engineering and infrastructure teams to develop new applications and systems securely to ensure weaknesses are removed prior to implementation or software deployment. Primary Responsibilities: * Complete penetration testing or red team/adversarial exploitation exercises of web applications, Application Programming Interfaces (APIs), hardware, and mobile. * Perform reconnaissance, social engineering, initial access, and post-exploitation activities across internal and external environments. * Develop and deploy custom payloads, exploits, and tools for use during engagements, including client-side, server-side, and lateral movement scenarios. * Contribute to purple team exercises by sharing red team findings and collaborating with detection engineering and incident response teams to improve defensive capabilities. * Document detailed findings, attack paths, and security gaps with clear recommendations for mitigation and risk reduction. * Stay current on emerging TTPs, CVEs, and adversary tradecraft, especially in the context of web and cloud exploitation techniques. * Define testing methods to meet the scope and goals of assigned penetration tests. * Understand breach and attack simulation solutions and work with the team to validate controls effectiveness. * Effectively educate and train Cybersecurity teams on new tactics, techniques, and procedures to ensure technology applications and services are not at risk of compromise or will leak information. * Collaborate across Cybersecurity and Technology teams to leverage intelligence sources, identify new threats, improve tool usage and workflow, and mature monitoring and response capabilities. * Identify areas of opportunities in daily tasks to advance penetration testing skills and regularly learn new tactics, techniques, procedures to assess risk and implement and validate controls as necessary. * Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. Scope of Responsibilities: * Engages in regular interaction with senior management and associated staff within Internal Audit, Compliance, Risk Management, and Technology. * Exercises judgement in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objective of assignment. Work is accomplished with limited direction. * Intermediate working knowledge of penetration testing and red team tools. * Advanced knowledge of networking and network protocols. * Intermediate working knowledge of operating systems and scripting and/or coding. * The position provides guidance and mentoring to less experienced team members. Education and Experience Required: * Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience. * Prior experience penetration testing and red team tools to be able to simulate attacker tactics, techniques, and procedures. * Advanced knowledge of networking and network protocols * Intermediate working knowledge of operating systems and scripting and/or coding Education and Experience Preferred: * Bachelor's degree in an applicable discipline such as Computer Science, Cybersecurity, or Information Technology * Extensive understanding of information security concepts (both technical and organizational requirements) * Highly ethical and expected to maintain a level of professionalism at all times * Intermediate working knowledge in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture, and a wide array of commercial and bring-your-own (BYO) products. * Excellent ability to strategically learn new technical skills, and apply broadly across systems, tools, and processes * Experience training penetration tester to ensure they have intermediate knowledge of penetration testing and red team concepts, tools, and ability to simulate attacker tactics, techniques, and procedures * Strong ability to analyze and draw reliable conclusions based on large volumes of quantitative data from diverse sources * Penetration testing-specific or Cybersecurity domain-related industry-recognized certification M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $110,635.01 - $184,391.68 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America

**About this role:** Wells Fargo is seeking a **Senior Commercial Valuations Specialist** to join the team. The role involves reviewing valuation assignments of complex commercial properties throughout the US and Canada to ensure accuracy and compliance with industry standards and regulatory requirements. Responsibilities include preparing complex valuation reports, collaborating with peers and managers and managing internal and external business relationships. The ideal candidate should excel at working independently to meet production goals while maintaining high quality standards. Successful candidate will have an active - **Certified General Commercial Real Estate Appraisal Licenses.** **In this role, you will:** + Lead or participate in moderately complex initiatives and deliverables within Commercial Valuations functional area + Contribute to large-scale planning related to functional area deliverables + Analyze new equipment and equipment under lease to ensure values are accurate and the portfolio is sound + Be responsible for both residual valuation and remarketing for various industries + Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of multiple factors + Resolve moderately complex issues and lead a Commercial Valuations team to meet project deliverables while leveraging solid understanding of Commercial Valuations functional area, policies, procedures and compliance requirements + Collaborate and consult with Commercial Valuations peers, colleagues, and middle level managers to resolve issues and achieve goals + Lead Commercial Valuations projects and teams, or serve as a mentor for less experienced individuals **Required Qualifications:** + 4+ years of Commercial Valuations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Active state certified general appraisal license / certificate + Professional commercial valuation designation + Experience both as a fee appraiser and a financial institution (or similar) review appraiser + Clear and concise written and oral communication skills + Advanced technical skills with Microsoft Office (Excel, Word, PowerPoint, Teams) and appraisal-related tools including Argus Enterprise and Parcel/Collateral C360 + Outstanding organizational, analytical, and problem-solving skills with high attention to detail and accuracy + Ability to take initiative, meet deadlines, and work independently with minimal supervision in a structured environment + Interact with integrity and a high level of professionalism with all levels of staff and management **Job Expectations:** + Valid, state-issued driver's license plus access to reliable transportation + Availability of reliable internet service + Ability to travel up to 10% of the time + 100% remote location **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $84,000.00 - $164,400.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 10 Jun 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-461384

The Retail Functional Coordinator Sr position provides Simply the Best customer service at all times. Responsibilities include providing the most complex clerical/administrative support to assigned region, directly focusing on supporting the regional director by coordinating a variety of complex tasks. Duties and Responsibilities: Provides advanced clerical/administrative support to assigned region serving as the direct liaison to the regional director and coordinates a variety of complex tasks under minimal supervision. Assures an exceptional customer experience for customers. Serves as a team leader, utilizing leadership and management skills, to other functional coordinators. Responsible for workflow direction, distribution and review. Provides effective guidance on processes and procedures. Provides coaching, discovers training needs and ensures the cross training of others. Serves as the escalation point for service related issues and handles the more difficult problems, only conferring with supervisor regarding the most unusual cases. Takes ownership ensures completion of problem resolution. Maintains subject matter expertise and ensures work completed of others and self adheres to applicable regulations, policies, and procedures. Utilizes specialized skills to coordinate, review, oversee, or administer programs, projects or processes related to the function served. Establishes and maintains strong working relationships with the critical operations business partners of the bank. Consults and serves as an administrative liaison with bank personnel, outside vendors and/or customers. Maintains detailed knowledge of company operations, organizational procedures and area's internal and external clients. Prioritizes daily workload with minimal supervision in accordance with established department deadlines. Performs other duties as assigned. Basic Qualifications: High school diploma or equivalent 5 or more years in a high-volume administrative role working on and resolving complex tasks Preferred Qualifications: Experience supporting senior level executives Experience leading or managing others Excellent in customer service, highly motivated, focused, and goal oriented Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Strong organizational skills with attention to detail, planning and follow-up Ability to multitask in a fast paced environment PC and internet proficiency Ability to provide corrective feedback and possibly a conflicting/alternative opinion Demonstrated problem-solving ability Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Capital One Shopping is looking for a Director of Client Development to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping's suite of solutions. In this client-facing role, the team is looking for a sales leader with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams. Key Responsibilities Include: Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping Leverage data and analytical methodologies to optimize and grow your book of business Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping Work with Product, Revenue Management, and other constituents to help drive our business Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus Building a pipeline of enterprise , and owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams Demonstrated success leveraging data, analytical and communication skills Create and deliver executive level decks & materials An ideal candidate will possess: Strong strategic, analytical, and data-analysis skills Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions Experience in identifying, creating, and building strategies to achieve organizational objectives Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners Experience partnering on and creating product roadmaps A strong deference to team culture, collaboration, and open communication Demonstrable expertise in developing and executing successful retail partnership programs, joint marketing initiatives, and co-op advertising campaigns Collaborate across our client team and within the commerce & retail media organization to solve, innovate, build skills and develop thought leadership and best practices Basic Qualifications: Bachelor's Degree or Military experience At least 12 years of experience in a strategic client facing sales or account management roles At least 8 years of experience reviewing or analyzing data Preferred Qualifications: MBA 10+ years of affiliate, enterprise sales, or performance marketing experience 8+ years of leading high functioning Sales teams Experience managing technical sales and integrations At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $181,800 - $207,500 for Director, Client Development Richmond, VA: $181,800 - $207,500 for Director, Client Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At J.P. Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion As an Unlicensed Investment Professional in J.P. Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams. Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry. **Job Responsibilities** + Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone + Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs + Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction + Document all client interactions and meeting all regulatory requirements around these activities **Required qualifications, capabilities, and skills** + FINRA Securities Industry Essentials (SIE), Series 7 and 63 (or equivalent) must be obtained within 90 days of employment + Strong compliance record in prior position(s) and ability to hold a registration in all 50 states + Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment + Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change + Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships **Preferred qualifications, capabilities, and skills** + Bachelor's degree preferred or equivalent experience + 2 years of relevant financial services or brokerage experience + Flexibility, self-motivation, coachability, and passionate for helping people + Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base **Additional information:** + Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing. Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days. + Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST. The working hours for this role will be assigned and may fall into any of the department operating hours. Candidate may be required to work non-standard schedule (example: four 10 hour days vs. five 8 hour days). Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

The Cross Sales, Senior Client Service Specialist will deliver consultative, cross-solutioning expertise to bank's existing merchant client base. Responsibilities include ownership of the end-to-end sales process and technical proficiency for all merchant product offerings including; standalone terminals and the integration of advanced point-of-sale systems. The ability to drive revenue growth while creating value for all clients will be principal for the achievement of all team and line-of-business sales goals. Added accountability for escalated client requests or concerns to include conversations with the client, document detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience with the customer. They will assist with client conversions and implementations, rate reviews requests, and provide overall support business as needed. Job Functions Demonstrate consultative sales skills for identifying a client's payment acceptance needs and the aptitude to cross-solution accordingly. Ability to negotiate hardware and account pricing relative to current market values. Technical expertise related to third party VAR integration and functionality. Evaluate efficiency opportunities with client processing habits to elevate Card Brand interchange savings. Create value for clients with an in depth understanding of Payment Card Compliance requirements, including safe handling practices of client data. Client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on client escalation analysis. Handle, resolve and track all client escalations determining root cause and reporting issues to manager to prevent future issues. Review daily security (PTS, funds held) reporting from processing vendor. Provide bank reference as appropriate and work with leadership as needed to approve release of funds and ticket limit increases. Partner effectively with internal partners to validate success of processing relationship and provide process improvement guidance to enhance efficiencies to leadership. Handle client service requests with efficiency and accuracy keeping the client's needs in mind. Review and analyze and action daily call reporting from vendor to verify procedures are being followed and clients' needs were met, additional outreach to the client, if appropriate. Speak with clients to assist with escalated issues to determine best next steps for client and resolve client issues. Includes tracking and reporting on root causes to manager. Document escalated issues in bank complaint tracking system. Assist with equipment training and implementation for clients that have escalated through processing partner or internal partner. Be point of escalation for Relationship Managers. Handle communication around lease declinations, buy backs, DDA changes and managed client engagement to ensure merchant contacts vendor directly. Create and deliver ad hoc report as requested and appropriate. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, demonstrating professionalism in the workplace, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Or equivalent (preferred) Experience Qualifications REQUIRED QUALIFICATIONS Minimum 3 + years in financial services Experience in client escalation management Minimum 5+ years in direct sales and solutioning in Merchant Services; direct sales in banking products or financial services a plus Strong analytical skills. Excellent problem solving and quantitative skills. Strong internal and external communication skills. Organizational skills, including ability to prioritize work. Must be able to handle fast paced, ever changing work environment. Excellent time management skills. Attention to detail. A team player with proven ability to build strong collaborative relationships with internal partners. Dedicated to exceeding the expectations of clients. Ability to identify inefficient processes, recommend solutions. An ability to change, influence others, and foster teamwork. Proficiency with PCs and standard Microsoft Office software. PREFERRED QUALIFICATIONS Experience at an acquiring bank/acquirer/ merchant services Tactical Skills Skill in completing assignments accurately and with attention to detail Time Management Ability to maintain effective interpersonal relationships Strong organizational skills able to effectively prioritize assignments and competing deadlines in a fast-paced environmen.t Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $55,000.00 to $60,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 06/23/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

may be filled at different salary grade levels depending on requirements. Lead Process Engineer Job Posting Details Responsibilities Applies process development, process engineering, and experiences to develop creative solutions to problems with a long term strategic and client and employee focus. Supports programs and lead projects with focus on core business processes to deliver results aligned to strategic objectives - improved client and/or employee experience, value attainment - expense and revenue. Engages with key stakeholders to evaluate and implement new technologies and processes that drive efficiency and consistency. Creates and maintains all documents used to evaluate existing processes and design of recommendations. Utilizes tools to evaluate and identify process capability and opportunity through a variety of methods such as process mapping or mining; and communicates the capability to key stakeholders to develop operating and process/formulation specifications. Utilizes technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability. Collaborates within Next Gen Enterprise Transformation and other cross-functional teams to create an atmosphere of openness and inclusiveness to deliver expected results and value. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Experience Qualifications Minimum of 7 years of experience in Business Systems Analyst and/or Process Engineer related roles Excellent verbal and written communication skills including the ability to communicate and develop influential relationships at multiple levels within an organization, and lead in a positive and collaborative manner Strong presentation and facilitation skills Experience with process simulations and standard operating procedures High-level knowledge of process engineering software systems (required) Ability to facilitate cross functional meetings to accomplish objectives or resolve issues Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Business Acumen- Proficiency Level: Extensive Experience Continuous Transformation- Proficiency Level: Working Knowledge Customer Focus- Proficiency Level: Extensive Experience Decision Making and Critical Thinking- Proficiency Level: Extensive Experience Effective Communications- Proficiency Level: Extensive Experience Influencing - Proficiency Level: Extensive Experience Leadership- Proficiency Level: Working Knowledge Organizational Agility and Awareness- Proficiency Level: Working Knowledge Organizational Change Mgmt.- Proficiency Level: Working Knowledge Problem Solving- Proficiency Level: Extensive Experience Project Management- Proficiency Level: Working Knowledge Results Orientation- Proficiency Level: Extensive Experience Strategic Thinking- Proficiency Level: Working Knowledge Business Process Management- Proficiency Level: Working Knowledge Consulting Process & Tools- Proficiency Level: Extensive Experience Technical Requirements- Proficiency Level: Extensive Experience Technical Delivery- Proficiency Level: Working Knowledge Data Analysis Tools- Proficiency Level: Working Knowledge Travel Occasional travel to include overnight stay. Process Engineer Job Posting Details This individual will partner with lines of businesses and other cross-functional teams at Key as part of the Next Gen Enterprise Transformation team. The Process Engineer will work with program/project leaders and stakeholders to identify and execute on business opportunities presented by Next Gen Enterprise Transformation, business partners and/or Executive Leadership. These programs or projects support business strategic goals and are centered on the client and employee experience, process optimization, risk mitigation, revenue growth and cost reduction where applicable. This individual will evaluate and analyze people, process and technology functions of the program/project to recommend and design an optimal solution or strategic future state with a focus on optimization. Applies process development, process engineering, and experiences to develop creative solutions to problems with a long term strategic and client and employee focus. Supports programs and lead projects with focus on core business processes to deliver results aligned to strategic objectives - improved client and/or employee experience, value attainment - expense and revenue. Engages with key stakeholders to evaluate and implement new technologies and processes that drive efficiency and consistency. Creates and maintains all documents used to evaluate existing processes and design of recommendations. Utilizes tools to evaluate and identify process capability and opportunity through a variety of methods such as process mapping or mining; and communicates the capability to key stakeholders to develop operating and process/formulation specifications. Utilizes technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability. Collaborates within Next Gen Enterprise Transformation and other cross-functional teams to create an atmosphere of openness and inclusiveness to deliver expected results and value. Qualifications: Minimum of 5 years of experience in Business or Systems Analysts and/or Process Engineer related roles Bachelor's Degree Excellent verbal and written communication skills including the ability to communicate and develop influential relationships at multiple levels within an organization, and lead in a positive and collaborative manner Strong presentation and facilitation skills Experience with process simulations and standard operating procedures High-level knowledge of process engineering software systems Analytical thinker Ability to facilitate cross functional meetings to accomplish objectives or resolve issues Ability to support multiple projects, tasks, and responsibilities concurrently Ability to meet deadlines and ensure others meet deadlines with minimal oversight Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Business Acumen- Proficiency Level: Working Knowledge Continuous Transformation- Proficiency Level: Basic Understanding Customer Focus- Proficiency Level: Working Knowledge Decision Making and Critical Thinking- Proficiency Level: Working Knowledge Effective Communications- Proficiency Level: Working Knowledge Influencing - Proficiency Level: Working Knowledge Leadership- Proficiency Level: Basic Knowledge Organizational Agility and Awareness- Proficiency Level: Basic Knowledge Organizational Change Mgmt.- Proficiency Level: Basic Knowledge Problem Solving- Proficiency Level: Working Knowledge Project Management- Proficiency Level: Basic Knowledge Results Orientation- Proficiency Level: Working Knowledge Strategic Thinking- Proficiency Level: Basic Knowledge Business Process Management- Proficiency Level: Basic Knowledge Consulting Process & Tools- Proficiency Level: Working Knowledge Technical Requirements- Proficiency Level: Working Knowledge Technical Delivery- Proficiency Level: Basic Knowledge Data Analysis Tools- Proficiency Level: Basic Knowledge Travel Occasional travel to include overnight stay. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If you are located near a KeyBank office location, you will typically work at the office location partially each week and your management/business unit will set the in-office work expectations for the role. COMPENSATION AND BENEFITS The Process Engineer position is eligible to earn a base salary in the range of $61,000.00 to $85,000.00 annually depending on location and job-related factors such as level of experience. The Lead Process Engineer position is eligible to earn a base salary in the range of $80,000.00 to $125,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 06/17/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

At KeyBank, we pride ourselves on being client advisors. This is a hybrid role where you will be asked to work on site Fridays with the other work being at home. Equipment is provided by the team. Shifts available: Mostly Days: Mon-Fri 8am-4:30pm. One late shift a week, 12:30pm-9pm, required. Can choose day from Tuesday, Wednesday or Thursday and can work more than one late shift if desired. Rotating Saturdays 8am-12pm. Essential Job Duties: This role primary focus is in the Real Estate Collections and Recovery area and covers a broad range of responsibilities and duties: * Identifies and resolves situations where customers cannot maintain a current status on their account by having a thorough and detailed conversation in regard to their delinquency and offering applicable delinquency solutions. * Individual will spend 90% of their day on the phone with our customers trying to solve the delinquency by placing outbound and taking inbound calls. The other 10% is documenting calls and trainings/meetings. * Has strong negotiation skills and is able to convince customers the benefits to maintain a status. * Able to follow a schedule that is set by management for breaks and lunches and to limit time away from the phones when scheduled. * Other duties as assigned. Required and/or Preferred Qualifications: * Minimum 1 year of experience in customer service or collection's role but not required. * Ability to take constructive criticism. * Ability to work from home 3-4 days per week in a quiet office setting with limited distractions. * Ability to work overtime when the line of Business requires it. * Works well with others in a fully developed work team environment. * Excellent customer service skills. * Proven excellent verbal/written communication and interpersonal skills. * Ability to work under pressure and meet deadlines. * Analytical, research and problem resolution skills. * Comfortable navigating multiple computer systems and applications. * Proficient in Microsoft Office applications {Excel and Outlook especially}. * Expected to maintain an excellent attendance record. * Exceptional attention to detail. * Excellent customer service skills. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.00 to $22.00 per hour depending on location and job-related factors such as level of experience. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 08/05/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for providing support to end users and responding to issues related to incidents and problem management for multiple applications, focusing on leading triage activities on all business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer, client, and associate experience and restoring any impacts to those experiences regardless of where the root cause of the impact lies. Position Summary: The Production Services Specialist role provides front line technical support to end users responding to issues related to Problem/Incident Management, Releases/Deployments, Operational Readiness, Application Monitoring, and Production Governance. The person is expected to learn the business and technical components of an application and work with peers to ensure stable release deployments and platform stability. Grow your career in our dynamic and fast paced environment of diverse software platforms and challenging projects that shape the future of the banking industry. Support includes research, triage, defect resolution, test support, coding, compliance and all other production support functions Provides on call support for problem triaging and will coordinate with various support teams across the organization. Communicates with line of business and management the overall status and health of the application Looks for areas of improvement in monitoring, application stability, and speed of determining root cause Performs trouble shooting, analysis, research and resolution using advanced query and programming skills and conducts root cause analysis Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period Assesses initial severity, gather impacts, creates tickets (REMEDY), engages necessary support teams, and escalates as necessary to ensure timely restoration Participate in Disaster Recovery and Resiliency Excellent communication skills. Demonstrate ability to communicate effectively with both technical and non-technical partners Must be willing and able to express new ideas, concerns and opinions directly to wider team in team meetings face-to-face and via remote-working tools Hands-on experience in Incident and problem management Required Skills Day to day task requires the ability to solve production down situations under tight SLA deadlines. Root cause and problem resolution follow-up L2 Application Production support experience Must have excellent oral and written communication skills Strong automation skills Work with Sr management and stakeholders to identify problems, suggest solution and implement improvements Ability to communicate well to other members across the verticals Willing to work in shifts and on weekends Required Qualifications: 5 years of experience in application production support Hands on experience with Linux/Unix, Shell Scripting, SQL Hands on experience with Database (Oracle, Sybase, SqlServer) Experience in monitoring tools like ITRS Geneous, Splunk Experience in Job scheduling tools like Autosys Aware of ITIL concepts like Incident and Problem Management Exposure to Back and Front Office Operations in investment banking environment Able to contribute to 1. Automation 2. Causal analysis 3. Develop shared/common solutions Desired Skills: Ability to Support users on complex technical issues, data issues, problems related to supported applications Exhibit a strong sense of teamwork and inclusiveness. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement Flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to Dev & Infrastructure Releases Demonstrate ability to communicate effectively with both technical and non-technical individuals Understanding in depth the business processes supported by the system. Monitor the scheduling jobs and ensure proper action in case if issues or failures. Maintain documentation and knowledge repository Strong analytical and problem solving skills Good verbal and written communication skills Skills: Adaptability Analytical Thinking Production Support Risk Management Automation Collaboration Result Orientation Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NJ - Jersey City - 525 Washington Blvd (NJ2525), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range$73,600.00 - $142,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. * 23060 (Richmond, VA) * 23320 (Chesapeake, VA) * 33634 (Tampa, FL) * 89144 (Las Vegas, NV) * 75024 (Plano, TX) * 19801 (Wilmington, DE) * 68521 (Lincoln, NE) * 56301 (St. Cloud, MN) As a Principal Project Manager (Principal Associate Level) in the Project Delivery Services (PDS) Team for Supply Chain Solutions (SCS), you will have a chance to support our upfront workflow management process and also lead delivery for initiatives impacting SCS. We are looking for an experienced project manager to join our team to lead a wide variety of horizontal initiatives. In this role you will be leading project management efforts for Supply Chain Solutions initiatives. The ideal candidate is an experienced, highly motivated project manager with great attention to detail, organization, and communication skills. This individual will have a drive for solving cross-functional problems through building relationships and partnering across teams (Line of Business Partners, SCS Operations, Suppliers, ESM (Enterprise Supplier Management), Finance, Product/Tech and other job families), creating structure to help teams get to solutions more quickly, and have experience leading projects impacting Supply Chain Solutions teams (i.e.: Letters/Statements/Card Delivery/Direct Mail/Imaging, etc.) and their partner teams. Interested candidates should be self-led, team players, and will optimally possess foundational knowledge of various US Card operating processes. In addition to leading projects, this individual will be responsible for owning/supporting our upfront workflow management process, which ensures that all work impacting our organization is brought through intake to evaluate impacts and scope, as well as prioritized and resourced through our Senior Leadership team. Who we want/The Person * A highly disciplined professional who excels in a team environment * A person who possesses exceptional communication skills (both verbal and written) and can communicate effectively within a team as well as to senior leaders / broader audiences * Someone who is a transformational story teller, and can elevate risks, as well influence partners and key stakeholders across the company and multiple levels of the organization * A proven track record of project management, bringing the ability to translate concepts into outcomes through structural frameworks and change management * A demonstrated competency in problem solving, breaking down large, complex projects into manageable bodies of work, and can implement improvements to mitigate issues / breakdowns * A balance of both attention to detail and a holistic understanding of the strategy / outcome through what are often ambiguous problem / scope statements * Someone who will bring bold ideas that improve associate collaboration, and help evolve well managed routines and processes * An individual with a passion for connecting the dots, contributing to process and change management improvement What you will do/Role responsibilities: * Lead moderate to large complex projects and provide direction to team members in a matrixed environment, and put structure in place quickly to drive results * Partner cross-functionally with various stakeholders to provide tactical thought partnerships to effectively drive strategic planning and delivery * Operate in areas of ambiguity, ability to lean in to independently and explore natural curiosity identify relevant intent information * Communicate across all levels to drive results and elevate key decision-points to leadership * Design, develop, and manage project plans in a complex dynamic environment and ensure programs / initiatives are being documented appropriately to mitigate risk and on time delivery * Work horizontally across SCS ensuring our team's work is enabled by well-managed, organized, and connected ways of working Basic Qualifications: * High School Diploma, GED, or Equivalent certification * At least 2 years of Project or Process Management experience * At least 1 year of experience with Confluence * At least 1 year of experience with Jira * At least 1 year of experience using Google Suite of Microsoft Office Preferred Qualifications: * Bachelor's Degree * PMP, Lean, Agile or Six Sigma certification * At least 3 years of Project or Process Management experience * At least 2 years of experience with Confluence * At least 2 years of experience with Jira Work from Home Technology Requirements * Secure home office environment that is free from background noise and distractions * Reliable private internet connection that is not supplied via cellular data or hotspot is required * A private network that is password protected where you have ownership or line of site sight to every device on the network * Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) * Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions * ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred * To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page * Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least 24 hours notice. We are unable to consider applicants who: * Do not maintain network-compatible internet access * Live or work beyond the 100 mile radius of their dedicated location, or * Live or work in the state of California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $106,700 - $121,700 for Principal Project Manager Chesapeake, VA: $106,700 - $121,700 for Principal Project Manager Tampa, FL: $106,700 - $121,700 for Principal Project Manager Lincoln, NE: $106,700 - $121,700 for Principal Project Manager Las Vegas, NV: $106,700 - $121,700 for Principal Project Manager Wilmington, DE: $106,700 - $121,700 for Principal Project Manager Richmond, VA: $106,700 - $121,700 for Principal Project Manager St Cloud, MN: $106,700 - $121,700 for Principal Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Director of Capital Markets Business Management role will be responsible for assisting and coordinating the design and oversight of the operating environment for Capital Markets business lines including Capstone Partners, Huntington Securities Inc., and the Huntington National Bank traded products. This position involves working in partnership with the Head of Capital Markets, the business line leaders, and shared services groups (i.e. Operations, Risk, Technology, etc), as the Capital Markets Business Management grout will own the collective strategy for all business, data, and technology infrastructure. This includes vendor selection, architecture, and business-related data and analytics for decision making purposes and business reviews conducted with leadership. Duties and Responsibilities: * Overseeing and managing business operations and delegating responsibilities as appropriate. Ensure proper monitoring and tracking of business operations activities and business management group's projects. * Continually improve and maintain framework of accurate and timely reporting of business level OKRs, QBRs, Pipelines, transaction revenue internally and throughout the organization's data and reporting platforms * Product Manager of Capital Markets customer relationship management system coordinating business needs with vendor and technology support. Maintain oversight of platform, ensure clean client and activity information, design efficient workflows and prioritize platform improvements. Design interactive data analytics and reporting of business activity. Empower usage and drive cultural and behavioral change around the customer management platform * Coordinate changes to infrastructure and support models for new and enhanced products and guide business lines through internal approval processes. * Coordinate special projects such as integration of acquisitions, evaluation/execution of new business opportunities and resources, and management of operational improvement projects. * Coordinate various shared services and support partners on behalf of the segment (Marketing, Technology, etc.) including reviewing and improving internal agreements between legal entities, establishing service level agreements, and streamlined support models to meet the agile needs of the capital markets businesses (i.e. Vendor Management, Technology support, etc.). * Coordinate oversight of findings and remediation plans along with Segment Risk and project management of internal and regulatory audits in partnership with business line leaders. * Develop, coordinate, and enforces systems, policies, procedures, and productivity standards. * Maintains knowledge and application of the Capital Markets products and solutions. * Accomplish financial objectives by forecasting requirements, assisting with annual budget preparation, expense management and reporting, scheduling and processing expenditures, and initiating corrective actions. * Coordinates on behalf of the teams middle office, risk, compliance, audit, OCC, and Credit Review requests * Performs other duties as assigned. Basic Qualifications: * Bachelor's Degree * FINRA Series 7 (or other appropriate securities licenses/training) * 10+ years' experience in capital markets, investment banking or corporate finance * 5+ years' experience leading teams of people * Deep understanding of business management, financial, and leadership principles Preferred Qualifications: * Excellent interpersonal, leadership, coaching, and conflict resolution skills * Excellent communication skills with a proven ability to interact effectively across all organizational levels * Excellent organizational skills with a high attention to detail * Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies * Work effectively in teams as well as independently across multiple tasks while meeting aggressive timelines in a fast-paced environment * Ability to embrace change, constructively negotiate constraints, and effectively leverage resources to create exceptional outcomes * Consistently model and inspire high levels of professional demeanor and integrity Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Priority Banker provides full-service banking to affluent clients through appropriate advice, guidance, and education on Regions' financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing appropriate advice, guidance, and education on Regions' financial products and services + Achieves required levels of inbound/outbound phone calls from the top 10% of Regions customer base + Educates and advises customers on products and services, including all loan and deposit types + Takes ownership of customer issues and works proactively with the customer for resolution + Refers customers to an internal team of experts when complex financial goals and needs are recognized + Completes work with a limited degree of supervision This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to ************************************************* for more information. **Requirements** + High School Diploma or GED + Two (2) years of experience in customer service, sales, or banking + Ability to accurately observe stable and scrolling on-screen text and images + Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone + Ability to operate a keyboard and mouse to type and make on-screen selections + Ability to work at a computer for extended periods of time If applying for a position that will work from a remote location and not in a Regions facility, the following technical specifications will be required: + Download speed of at least 50 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information + Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be able to furnish this information + Must test on speedtest.net to confirm download speed or provide documentation from provider + Satellite internet cannot be used. Wi-Fi and Wi-Fi extenders is not permitted when using Regions Equipment. Ethernet cable must be directly connected from the Internet Router to the Meraki device (provided by Regions). **Preferences** + College Degree + One (1) year of experience lending + One (1) year of experience in relationship-based client consultation **Skills and Competencies** + Ability to adhere to policies, procedures, and guidelines + Ability to handle multiple priorities simultaneously + Ability to problem solve + Ability to provide personalized customer service + Ability to work in a fast paced and energetic environment + Basic computer skills with the ability to navigate various systems + Intermediate knowledge of general banking, electronic banking, account opening processes and credit card products and services + Strong communication and customer focus Strongly preferred One (1) year of banking experience + Training will be required Monday-Friday from 8am-5pm CST + Following Training: Monday-Friday *12pm-9pm CST + May be required to work select bank holidays This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for **Birmingham AL, Nashville TN, Atlanta GA , Charlotte NC, Dallas TX, Denver CO, Houston TX, Orlando FL, Salt Lake City UT, Tampa FL, or Hattiesburg MS .** **Regions will not provide relocation assistance for this position, and relocation would be at your expense.** Exceptions to the geographic location requirement may be made for **current Regions associates who work remotely.** **Position Type** Full time **Compensation Details** Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. **Job Range Target:** **_Minimum:_** $46,212.08 USD **_Median:_** $52,136.70 USD **Incentive Pay Plans:** This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. **Benefits Information** Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (******************************************************************** Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. + Paid Vacation/Sick Time + 401K with Company Match + Medical, Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser. *********************************************** **Location Details** Heights Houston **Location:** Houston, Texas Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

ABOUT THE JOB Administer the operational event data collection process and related database. Maintain hierarchies, category frameworks and other information required for reporting. Conduct quality reviews of the data and provide guidance for reporters. Review and provide data for operational risk management and modeling, as well as regulatory and consortium reporting. Provide support for external operational event review and analysis. Collect and review information for tolerance reporting. ESSENTIAL FUNCTIONS Manage the data collection process and maintain standards and procedures established by the Basel II Advanced Measurement Approach (AMA) requirements. Continue to identify sources of and processes to collect Operational Loss Events, Near Misses, Operational Exposures, Credit Boundary Events and Reportable Loss Events for Governance Escalations. Work with data providers including Fraud, Legal, Insurance and Workers Compensation as well as business reviewers for events originated by other areas to ensure data quality and provide guidance and training for the collection process and GRC. Maintain various organizational hierarchies, as well as various category frameworks such as risk type, product, process and cause, for reporting requirements. Prepare reports using operational loss event data including quarterly Operational Risk Committee (ORC) report. Prepare quarterly tasks such as, tolerance metrics, OCC Reporting (Losses by Basel Categories and Gross Operational losses), FRB Operating Loss Forecasting, Economic Capital, and reporting to the Federal Reserve (PPNR and FR Y-14). Partner with business representatives, regulators and industry participants to provide information regarding operational risk and event collection. Work with GRC support staff for timely updates and maintenance used to process and report loss data including general ledger and hierarchy processing, and event creation and reporting. REQUIRED QUALIFICATIONS Ability to multi-task and work in a fast-paced, changing environment. Bachelor's degree in risk management or a business-related field. Ability to work in cross-functional groups and build strong relationships with business partners. Familiarity with Tableau, Microsoft Office tools (Work, Excel, PowerPoint) and proven ability to learn how to use other unique technologies. PREFERRED QUALIFICATIONS Minimum 3 years of work experience in financial services risk management or related role. Understanding of bank processes, organizational structure, and financial systems. Advanced Excel and PowerPoint skills Working knowledge of Basel II AMA requirements for operational risk. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $70,000 to $80,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 06/14/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. What You'll do: You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'. Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community. Growing the community of high performance, HNW members in San Francisco Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs. Owning the Content & Engagement strategy for your city's member cohort. Overseeing the conceiving of and execution of regular member events at inspired locations in your city. You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations. You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations. Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does. You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude. Basic Qualifications: High School Diploma, GED, or Equivalent Certification At least 5 years experience in the hospitality industry in San Francisco, CA Preferred Qualifications: Strong relationship building skills, customer focus and ability to collaborate Strong interest and knowledge of the hospitality market and industry Ability to work quickly and efficiently under pressure At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

#CustomerSupport Train on site/ Home Office Program: This position requires you to complete training on site at 14000 Citi Cards Way, Jacksonville FL 32258. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. Maximum starting pay for this role is $21.05/hr Attached resume is required in order to move to Interview We Offer: * Competitive rates start at $20.05/hr! * Day 1 Health Benefits! * Onsite Fitness Center * Onsite Medical facility * Flexible Work Strategies * Collaborative team environment * 401(k) match * Tuition Reimbursement The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity. Responsibilities: * Perform investigation of potential fraud activity on existing credit card accounts. * Respond to inbound client inquiries and assist with specific service-related requests and concerns * Provide solutions to client issues through the usage of all available resources under limited supervision * Complete assigned tasks in an accurate and timely manner * Consistently achieve individual and team performance targets * Contact card members to verify charges and recent activity to identify any potential fraud * Ensure a positive customer experience while * Determine specific verification procedures to be used in processing customer's information * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency. Qualifications: * 1-3 years relevant experience * Minimum 1 year of customer service experience * Ability to process both inbound and outbound client calls * High attention to detail with the ability to interpret data and organize information * Consistently demonstrates clear and concise written and verbal communication * Demonstrated ability to remain unbiased in a diverse working environment Education: * High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #CustomerSupport #CustomerSupport * ----------------------------------------------------- Job Family Group: Operations - Services * ----------------------------------------------------- Job Family: Fraud Operations * ----------------------------------------------------- Time Type: * ----------------------------------------------------- Primary Location: Jacksonville Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $41,600.00 - $53,600.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Jun 27, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Risk Review Group (Internal Audit) is the third line of defense. The Risk Review Group (RRG) is accountable to the KeyCorp Audit Committee and is responsible for providing an independent and objective perspective on KeyCorp's processes and risks through assessment and testing of the adequacy and effectiveness of Key's risk management policies and practices, while also ensuring adherence to applicable laws and regulations. This is accomplished through completion of an Annual Audit Plan, which includes both risk evaluations and risk reviews (internal audits). The Senior Lead Auditor will be responsible for the coordination and completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting of findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. During the course of a risk review, the Senior Lead Auditor will be asked to serve as the lead on complex reviews, manage assigned staff and provide feedback where applicable. The Senior Lead Auditor may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings. The Financial Risk Review (FRR) is responsible for providing independent testing of Key's Sarbanes-Oxley (SOX) program. FRR works with Financial Risk Governance (FRG) and Key's external auditor Ernst & Young (EY) in order to assess the effectiveness of control procedures to mitigate the risk of material misstatements to Key's financial statements. FRR also perform substantive testing, SOC1 audits, and compliance reviews on behalf of EY. Additionally, FRR will perform walkthroughs covering areas such as Treasury Operations, Reconciliations, Real Estate Capital, Wires, Capital Markets, Accounts Payable and multiple Loan Systems. JOB REQUIREMENTS Demonstrate intermediate knowledge of audit concepts with a solid understanding of audit concepts within internal audit including documentation of testing, audit findings and audit reports. Consistently demonstrate intermediate business writing skills and cohesively present information effectively to others. Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary. Exhibit intermediate leadership skills by leading or providing oversight on stand-alone and integrated reviews or ad-hoc projects while managing staff and deliver feedback on performance. Identify opportunities for continuous improvement and implementation of strategies to drive team and/or division change; demonstrate ability to draw insight from risk intelligence and regulatory bulletins. Deliver communication of audit findings and other audit matters to senior management. Develop relationships with clients; thoughtfully engage in networking with members of your team, within the RRG and across Key, to build lasting relationships. Exhibit an intermediate understanding of product skills and business, industry and regulatory concepts. Demonstrate the ability to perform in an organizational culture of respect and personal accountability regarding Diversity, Equity and Inclusion. QUALIFICATIONS Bachelor's Degree - preferred Master's Degree - preferred Minimum of 4 years of audit or related experience Relevant professional certification - preferred RELEVANT CERTIFICATIONS Certified Public Accountant (CPA) Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) ADDITIONAL INFORMATION All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $75,000 to $95,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 06/27/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

As a Commercial Portfolio Manager II - CSG Corporate Mortgage Finance, you will be responsible for underwriting CMF Lending facilities, assisting with legal documentation reviews as well as monitoring client performance to ensure compliance with the Policies and Procedures of Huntington's Corporate Mortgage Finance Group (CMFG). The CMFG Portfolio Manager II requires 2-5 years of commercial credit experience preferably within corporate mortgage finance; proven communication and collaboration skills and excellent organizational skills. This position reports to the Portfolio Management Team Leader. Please Note: This position is open to remote work location or hybrid. In this role, as a Portfolio Manager II, you will be performing the following responsibilities: * Portfolio Management: * Underwrite and close increasingly complex direct lend bilateral and/or syndicated asset- backed credit facilities to include mortgage warehouse lines, mortgage servicing assets and other mortgage related asset-backed and SPE collateralized credit facilities * Ensure all relationships and transactions within your assigned portfolio are in strategic alignment with the risk profile and credit policies of the Bank. * Spread financial statements, prepare accurate and timely risk ratings, and complete credit request presentations in compliance with CMFG and bank requirements acceptable to CMFG leadership and credit administration. Credit requests may include new deal requests, modification requests, annual reviews, renewals, portfolio reviews and criticized asset reviews. * Monitor the performance of assigned CMF Facilities to assess ongoing creditworthiness and anticipate opportunities as well as challenges * Analyze existing portfolio to identify trends and opportunities. Analysis includes, but is not limited to, stress testing, forecasting, concentration analysis and macroeconomic evaluations. * Provide Immediate communication of suspected credit problems or credit deterioration within assigned portfolio * Develop deep understanding of market dynamics/industry trends through continuing education or other means * Assist the team with portfolio review preparation and over time build core knowledge set to support increased participation with portfolio review and other presentations made to senior leaders within the Bank. * Build strong understanding of the legal structures for each of the respective facility types offered by the group. * Effectively utilize Bank reporting, record keeping and underwriting systems/tools to maintain accurate and timely portfolio level detail * Credit Quality: Responsible for maintaining acceptable levels of credit quality for assigned portfolio consistent with the Bank and CMFG credit policies, procedures, and guidelines as evidenced by satisfactory loan reviews and audits of assigned portfolio * Relationship Management: Build and maintain strong relationships with clients, internal and external stakeholders to ensure effective communication and collaboration. * Reporting and Compliance: Prepare and present portfolio reports highlighting performance, financial metrics, and compliance with internal policies. Additionally, prepare ad hoc portfolio reporting as needed. Preferred Experience: * Portfolio Management experience ideally within the mortgage finance industry or other specialty finance areas. * Experience with the relevant credit analysis and cash flow assessments, documentation and surveillance for each the respective facility types offered by the group. * Growing understanding of the legal structures for each of the respective facility types offered by the group. * Formal credit training or experience generally expected. * Strong knowledge of GAAP principles applied to mortgage banking entities. * Bachelor's Degree from an accredited institution. Basic Qualifications: * Proficient written and verbal communication skills. * Minimum 2 years of relevant credit experience. * Additional experience may be an acceptable alternative to a completed bachelor's degree and/or formal credit training. Other Traits and Characteristics: * Excellent organizational skills * Strong customer service skills both internally and externally * Continually seeks opportunities to grow and develop skills Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.