Human Resources Coordinator
Watkinsville, GA Jobs
At BankSouth, we've been customer centric and community involved since 1946. Our team members are committed to our core values of Be Ready, Be Responsive, and Be Respectful each and every day. You want to make a difference and so does BankSouth - let's do it together!
Our HR Coordinator position reports to the VP of Human Resources and will provide support to a multi-location community bank. This position will support the Human Resources team to facilitate some or all of the duties associated with benefits administration, talent acquisition, HR Administration, learning and development, and other special projects. Responsibilities include:
HR Administration:
Onboarding: Set up new hires in HRIS and other ancillary systems such as timekeeping, user access & security, I-9 and EVerify
Employee Files: Establish and maintain digital files in an organized and timely fashion
HRIS: Administer Paycom portals for applicants, employees, benefits, learning management, timekeeping, reporting, performance management
Payroll: Verify timesheets, make corrections, run required timekeeping reports, 401k match entries, and provide dual control review of payroll input prior to submission - may provide back up for payroll processing as needed
Manage sensitive and confidential matters including but not limited to organizational changes, wage and benefit information, employee relations, all while protecting the security and integrity of the data
Monitor record retention schedule and purge files annually as specified
Assist with special projects or other departmental tasks (i.e., annual benefit summaries, open enrollment, surveys, ad-hoc reports for management)
Benefits Administration
Responsible for managing all benefits enrollments, changes and terminations in the payroll system and with each individual vendor
Answer employees' questions and requests about our benefit package or their specific benefit enrollments
Reconcile all monthly benefit billing statements and processes invoices for payment either online, through A/P or via paper check with HRO
Complete entries into billing reconciliation spreadsheets and general ledger upload spreadsheets and send to A/P for processing
Compile insurance information monthly to create and populate the annual benefit statements
Coordinate all leave requests, track days off and return to work dates, provide appropriate legal designation forms and paperwork ensuring they are returned in a timely manner, maintain updates with the employee and vendor, track uncollected benefit premiums and coordinate repayment with employees
Talent Acquisition:
Assist with facilitating internal and external job postings
Assist with conducting initial interviews with prospective employment candidates, contact candidate references and compose reference documentation for review
Provide onboarding services from initial new hire orientation to processing system and benefit enrollments; complete offboarding tasks according to offboarding checklist
Learning and Development:
Manage OnCourse LMS system for enrollments, terminations, assignments and reporting
Manages the NMLS registration, renewal and termination process for all lenders
Ideal candidates will have 1-3 years of Human Resources administrative experience, a working knowledge of Microsoft Office products, the ability to travel to our branches when requested, and a college degree or in-process degree path with a Human Resources emphasis. HR certification is preferred.
BankSouth offers a wealth of benefits and perks including 100% company-paid employee healthcare coverage, generous PTO plan, competitive compensation and incentives, free lunch on Fridays, and so much more. Apply today and take your next step to joining our amazing organization! Visit us at ******************
HR & Office Coordinator
Irvine, CA Jobs
Who We Are
Founded in 2018 by leaders across traditional and alternative finance, iTrustCapital is a digital asset investment platform that allows clients to buy and sell cryptocurrencies real-time, 24/7, through their retirement accounts.
We are an award-winning company and one of the largest crypto IRA platforms in the world. We strive to provide the best technology and experience possible for our clients who invest in cryptocurrencies using their tax-advantaged retirement accounts.
We believe one of the most important parts of an organization is the internal culture. We are a closely-knit team of innovators and game changers collaborating to make a positive impact through our technology. Together we celebrate our wins, learn from our experiences, and our employees feel like they are part of a fintech family.
What We Are Looking For:
We're looking for a highly organized and proactive HR & Office Coordinator to support our Human Resources operations and keep our office running smoothly. This dual-role position is ideal for someone who thrives in a fast-paced environment, loves wearing multiple hats, and is passionate about people and culture.
What You Will Do:
Handle all office management responsibilities, including maintaining a well-organized workspace, managing supplies, and supporting daily operational needs.
Serve as the primary point of contact for employees, providing answers for general HR-related questions.
Provide administrative support to the HR team, including data entry, document processing, and maintaining HR records.
Assist in onboarding and offboarding processes, ensuring all necessary documentation is collected and processed efficiently.
Maintain accurate and up-to-date employee records in HRIS systems to ensure compliance with company policies and labor regulations.
Support employee engagement initiatives by coordinating Social Committee events.
Assist in monitoring HR compliance, maintaining records, and ensuring adherence to labor laws, company policies, and best practices.
Partner with VP of HR to enhance internal processes and improve the employee experience.
What We Want:
Associate or bachelor's degree in human resources, business administration, or a related field preferred.
2+ years of experience in an HR support or administrative role, preferably within a fast-paced environment.
Familiarity with HR best practices, employment laws, and compliance requirements.
Strong communication skills with the ability to interact effectively with employees at all levels of the organization.
Proficiency in Microsoft Office Suite, Google Workspace and HRIS tools (Paylocity, Ease, etc)
Ability to manage multiple tasks efficiently while maintaining accuracy in a fast-paced setting.
Strong problem-solving skills and a proactive approach to handling employee concerns.
Must be authorized to work in the U.S.
We're a small-sized team that's growing fast, so everyone who joins iTrustCapital has a direct impact on the direction and success of the company. Today's hires will be tomorrow's leaders. We strive for an open, flat, collaborative, work-hard-play-hard environment. We offer competitive compensation, medical, dental, vision, flexible work schedules and more.
The Fintech industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and our clients.
iTrustCapital is an Equal Opportunity Employer. iTrustCapital does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
Portfolio Analytics & Strategy Specialist
Cleveland, OH Jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].
Job Profile
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Portfolio Analytics & Strategy Specialist within PNC's Retail Lending Decision Science organization you will use data and analytics to improve business results and customer outcomes. The candidate will have the opportunity to combine their knowledge of the consumer lending business, operational execution and analytical techniques to craft actionable strategies that drive results in the default lifecycle. The ideal candidate will play a pivotal role in developing, implementing, and refining default strategies to optimize recovery rates, minimize losses, and enhance customer relationships. This role requires a deep understanding of data analytics, risk management, and strategic decision-making. This role will be based in Pittsburgh, PA, Brecksville, OH, Cleveland, OH or New York City, NY. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
In this role you will:
• Perform Strategic Analysis: Analyze default trends, customer behavior, and economic factors to develop effective default management strategies.
• Define Requirements: Define and communicate technical and functional requirements to stakeholders to ensure accurate and timely delivery of objectives.
• Interpret Data: Utilize advanced analytics tools and methodologies to interpret large datasets, identify patterns, and derive actionable insights.
• Assess Risk: Evaluate the risk associated with default scenarios, including credit risk, operational risk, and market risk, to inform strategic decision-making.
• Collaborate: Work closely with cross-functional teams, including risk management, finance, operations, and legal departments, to ensure alignment and execution of default strategies.
• Monitor Performance: Establish key performance indicators (KPIs) and regularly monitor the effectiveness of default strategies, making data-driven adjustments as necessary.
• Ensure Compliance: Stay abreast of industry regulations, best practices, and emerging trends related to default management to ensure compliance and mitigate regulatory risks.
• Communication with Stakeholders: Present findings, recommendations, and progress updates to senior leadership, stakeholders, and regulatory bodies as required.
Requirements:
• Strong understanding of data mining techniques, curating, processing, and transforming data to produce sound datasets
• Experience in defining, recording, and communicating technical and functional requirements to product, risk, and technology teams.
• Strong project management skills and familiarity with software development lifecycle
• Experience with analytical programming languages, tools, and libraries (Python ecosystem)
• Experience in SQL and relational databases
• Experience in analyzing complex problems and translating them into an analytical approach
• Experience with analytics applied to financial services or consumer lending
• Strong leadership, stakeholder management, communication, partnership, and teamwork skills
• Degree in an analytical field preferred. (e.g., Computer Science, Data Science, Engineering, Applied Mathematics, Data Analysis, Statistics, Operations Research).
• Knowledge of Tableau helpful, but not required.Job Description
Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products.
Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.
Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight.
Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews.
Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAnalytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk AppetiteCompetenciesAnalytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management BankingWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $65,000.00 – $169,780.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 04/24/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Human Resources Generalist
Austin, TX Jobs
Experience: 1-3 Years
Compensation:
Highly Competitive Salary + Bonus
Full Benefits; Medical; Dental; Vision; Life; 401K; Disability
Outstanding Company Culture and Vertical Career Mobility
About the Role:
We are seeking a motivated and resourceful HR Generalist to join our growing team in Austin. This role offers a dynamic blend of administrative support, recruiting coordination, employee lifecycle management, and training facilitation across multiple locations. You'll be working closely with a collaborative HR team, providing thoughtful support across a variety of functions while helping us deliver a seamless employee experience.
Key Responsibilities:
Serve as a collaborative member of a four-person HR team, sharing responsibility for administrative and day-to-day HR operations.
Respond to lower-level HR inquiries and route complex issues to senior HR staff when needed.
Own administrative tasks related to documentation, compliance tracking, and process support.
Conduct screening calls for open roles and assist in drafting and posting job descriptions across relevant platforms.
Prepare and deliver offer letters for multiple hiring locations, ensuring consistency and accuracy across regions.
Support full-cycle recruiting efforts including scheduling, interview coordination, and candidate follow-ups.
Manage onboarding and offboarding processes, including system setup, access control, exit documentation, and feedback collection.
Deliver new hire orientation sessions confidently, comfortable presenting and guiding groups through company culture, values, and policies.
Proactively support HR initiatives and take ownership of projects with minimal oversight.
Coordinate across multiple company locations, ensuring compliance and consistency in processes and communications.
Exhibit a trainer's mindset-taking initiative to educate, support, and reinforce HR policies and practices among employees and managers.
Desired Skills and Experience:
1-3 years of experience in an HR Generalist, Coordinator, or related role.
Strong interpersonal and communication skills; comfortable speaking to individuals and groups.
Proven ability to manage confidential information and handle sensitive employee matters professionally.
Proficiency in Microsoft Office Suite and comfort learning HRIS or ATS tools.
Strong organizational skills with a proactive, solutions-oriented approach.
Experience working with distributed teams or in a multi-location organization is a plus.
MuleSoft Developer
Dallas, TX Jobs
Skill: Senior MuleSoft Developer
Must have:
10+ years of overall experience.
Experienced MuleSoft integration developer 3-5 years.
Experience building and consuming web services (REST, SOAP) 3-5 years.
Experience working with MuleSoft API manager 3-5 years.
Experience with Java, Groovy, JavaScript 3-5 years.
Experience with MuleSoft Any point Platform Components (Transformer, Message Enricher, Choice Router, Scatter Gather, Database, Connector, File Connector, HTTP Connector, Web Service Consumer, For Each, Batch Component, Active MQ & VM Queue) 3-5 years.
Experience with API tool kit 3-5 years.
Experience working with JSON 3-5 years.
Experience working with XML 3-5 years.
Experience working with flat files 3-5 years.
Roles & Responsibilities:
Worked with Mule ESB 4+
Experience in Mule/ESB development, with strong REST and SOAP web services and use of different MULE CONNECTORS.
Experience in developing Mule flows in Anypoint studio.
Experience of working with Mulesoft components, workflow, and patterns, and how to configure them.
Architectural, detailed Design and enterprise business experience within Mule ESB.
Some experience in integrating Mulesoft with Salesforce Marketing cloud and ERP applications.
Proven industry experience with focused integration experience.
Frame and implement best practices related to Mule ESB.
Knowledge on administrative aspects of Mule ESB.
Have specific knowledge of Mule CloudHub (v3.x or 4.X).
Experience in Core Java, Messaging(JMS), Web API - SOAP, REST and authentication methods such as OAuth and SAML.
Knowledge on JEE technologies, Spring/Hibernate Frameworks would be a plus.
Hands-on experience with tools such as GitHub, and Maven.
Thorough demonstrable understanding of cloud architecture for enterprise applications.
Excellent verbal and written communications skills as well as a winning team attitude and strong people skills.
Genesys Developer
Plano, TX Jobs
Skill: Genesys Developer
10+ years of development and Implementation experience with contact center solutions On-premises and Cloud.
Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).
Configure and troubleshoot Genesys software and hardware components.
Integrate Genesys with Third-party applications and Systems.
Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.
Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes.
Ability to trace and analyze call flows within Genesys strategies (Call Flow Debugging).
Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies.
Strategy Development: Experience developing and deploying strategies in Genesys.
Working Experience with eServices/Genesys Chat/Multimedia and GMS Callback Solutions.
Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs.
Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling.
Working experience on Major Genesys and NICE platform upgrades.
Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions.
Experience with Genesys products (PureCloud, Pure Engage, Pure Connect).
Experience with call recording platforms (NICE, Genesys IR).
Experience with Genesys Cloud APIs, SDKs and development tools.
Knowledge on Genesys Cloud security features.
Proficiency with programming languages (Java, Python, JavaScript).
Roles & Responsibilities:
Strong and confident knowledge in Contact Center network topology.
Coordinate with other tech partners like Avaya, network partners and product vendors.
Knowledge in Siebel CRM Application Integration.
Familiar with Agile methodologies and related process.
Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes.
Ability to trace and analyze call flows within Genesys strategies.
Knowledge of Genesys Architect, IRD and Composer including call flows, workflows, and routing strategies.
Strategy Development: Experience developing and deploying strategies in Genesys.
Call Flow Debugging: Ability to debug and troubleshoot call flows using Genesys tools and logs.
Routing Strategy Analysis: Ability to analyze and optimize routing strategies for efficient call handling.
Excellent problem-solving skills.
Tax Training Specialist
Atlanta, GA Jobs
Do you want a career without limits? Do you want to shape your own future and be surrounded by people who listen? If so, we have the perfect opportunity for you at Smith + Howard.
Smith + Howard is a family of companies that offers tax, audit, accounting and advisory and wealth management services. We have a national reach, while still offering a local firm flavor.
We offer competitive pay, excellent training opportunities, and great benefits. You can help influence our culture and have the support and dedication from our leaders to help you achieve your career goals. Smith + Howard provides a great opportunity for professional growth and advancement within one of Atlanta's top companies.
If you are ready to make a career move and join a firm consistently named an “AJC Top Workplace” and a “Best of the Best Firms” (Inside Public Accounting), we invite you to complete our employment application.
Essential Functions
Training Design & Delivery
Develop, implement, and maintain comprehensive tax training programs for new hires, experienced staff, and acquisition onboarding.
Deliver instructor-led and virtual training sessions on tax compliance, tax software, firm methodology, and relevant regulations.
Customize learning paths based on staff level (e.g., associates, seniors, managers) and service line needs (individual, corporate, partnership, etc.).
New Hire & Acquisition Integration
Create and manage onboarding programs to ensure new and acquired employees are effectively trained in the firm's tax processes, systems, and culture.
Coordinate with HR and Tax leadership to align onboarding and integration timelines.
Act as a point of contact for new team members during their tax training period.
Curriculum Development
Collaborate with tax leaders and subject matter experts to identify training needs and create/update materials accordingly.
Incorporate real-world scenarios, case studies, and current tax law updates into course content.
Leverage modern instructional techniques, including e-learning modules, microlearning, and blended learning approaches.
Program Management & Evaluation
Manage the annual tax training calendar and track completion of required courses.
Evaluate training effectiveness through assessments, surveys, and feedback; use results to improve future sessions.
Maintain compliance with CPE requirements, where applicable.
Technology & Tools
Utilize learning management systems (LMS) to administer, track, and report on training participation.
Ensure effective use of tax software tools and keep training materials aligned with software updates and firm standards.
Position Requirements
Bachelor's degree in Accounting, Tax, Education, or related field required.
CPA preferred.
4+ years of experience in a public accounting firm, with strong exposure to tax compliance and planning.
Prior experience in training, instructional design, or staff development is highly preferred.
Strong knowledge of tax laws and regulations affecting individuals, corporations, and partnerships.
Excellent communication, presentation, and facilitation skills.
Proficient in Microsoft Office Suite and tax preparation software (e.g., Sure prep, Tax Buddy, etc.)
Familiarity with learning management systems (LMS) and e-learning authoring tools a plus.
Competencies
Ability to simplify complex tax topics for diverse learner groups.
Strong organizational and project management skills.
Adaptability and sensitivity in working with acquired teams during periods of transition.
Commitment to continuous learning and professional development.
Why Join Us:
This is a unique opportunity to make a meaningful impact on the development and success of our professionals. You'll play a key role in shaping the future of tax training in a collaborative, growth-focused environment that values knowledge sharing, continuous improvement, and excellence in client service.
Training Specialist II
Orlando, FL Jobs
Job Details FL Office - ORLANDO, FL Hybrid Full Time Bachelor Degree $60000.00 - $73000.00 Salary/year Day TrainingTraining Specialist II
CrossLink is a leading provider of software for professional tax preparers across the United States. CrossLink's Department of Learning plays a pivotal role in the success of the company - and its customers - by helping instill proficiencies in the use of different CrossLink offerings. As a Training Specialist, you will be responsible for deliverables to both internal and external customers. Included in the job responsibilities will be the design, development, and delivery of training that increases our customers' abilities to best utilize CrossLink software. Additionally, Training Specialists are expected to assist customers in making a smooth transition to CrossLink by providing training and customer support throughout the entire onboarding process.
Primary Responsibilities:
Become an expert on CrossLink's different offerings, including the ability to properly provide benefits associated with each product during demonstrations and/or training;
Train new & current customers to become proficient with CrossLink by utilizing excellent customer service through the entire onboarding experience;
Design and deliver customized virtual trainings to both CrossLink customers and prospects;
Adapt to customer needs and situations in real time while delivering demonstrations and/or trainings;
Conduct internal training for the CrossLink Sales Department to help improve upon or enhance existing skills;
As assigned, travel to industry tradeshows or customer locations to deliver customized trainings;
Become comfortable with presenting trainings through different delivery methods - including, but not limited to, webinars, conference calls, and classroom settings;
Be willing to work flexible hours based on the needs of the business.
Knowledge and Skill Requirements:
Bachelor's degree or equivalent experience;
An understanding of the tax code and/or tax theory considered a plus;
Bi-lingual in Spanish considered a plus;
Experience in training design and delivery;
Strong and effective presentation skills;
Strong written and verbal communication skills;
Proficient with Microsoft Office;
Have a fundamental understanding of installing and configuring software;
Display an outgoing, friendly personality.
Training Specialist
Thomasville, GA Jobs
Job DescriptionTRAINING SPECIALIST (Principals Only) Check-Mate Manufacturing LLC, located in Thomasville, Georgia is a tool & die, stampings and assemblies company. Check-Mate has proven to be the winning move for hundreds of customers in a diverse range of industries including aerospace, automotive, firearms, cosmetics, and medical industries. Check-Mate offers competitive pay benefits. The company is looking to add a Training Specialist to its team of talented associates. Reporting to the Director of Human Resources, the position is open on 1st shift.
SUMMARY OF POSITION
The Training Specialist is responsible for designing, developing, and delivering training programs to enhance employee skills and knowledge within Check-Mate Manufacturing, by assessing training needs, creating learning materials, OJT’s, facilitating training sessions, and evaluating the effectiveness of programs to ensure optimal employee performance and organizational success; essentially acting as a bridge between the company and its employees to foster a culture of continuous learning and development.
ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following:
Needs Analysis:
Training Specialist conducts surveys, interviews, and consultations with managers to identify specific training needs across different departments within the organization.
Training Specialist utilizes strong organizational skills to establish timelines, coordinates resource, communicates to participants and revises course content to roll-out new developments and established training programs.
Curriculum Development:
Training Specialist designs training programs, including course outlines, learning objectives, and instructional materials (e.g., manuals, presentations, online modules) aligned with identified needs. Presents materials interdepartmentally.
Training Specialist establishes an annual training calendar for hourly and salaried employees of pertinent learning courses using the PayCom System.
Training Specialist works with Supervisors and Managers to assess existing knowledge and skill level of employees and adjust learning assets and delivery methods accordingly.
Training Delivery:
Training Specialist facilitates training sessions using various methods such as lectures, workshops, simulations, role-playing, and e-learning platforms to engage learners effectively.
Training Specialist administers the training system including but not limited to licenses administration, managing rosters, loading learning courses into PayCom, tracking completions and reporting training metrics.
Training Specialist oversees the maintenance of training records, including curriculum materials for facilitators and participants in the PayCom System.
Training Specialist assists Supervisors and Managers with and completes learning content development, defining learning objectives, researching, assessments, test courses and presentations.
Strong technical skills to deliver course content using multiple delivery options and media, including mobile/multiple devices, online, classroom and multimedia.
Evaluation and Measurement:
Training Specialist tracks training outcomes by monitoring participant performance, collecting feedback, and analyzing data to assess the effectiveness of training programs and make necessary adjustments.
Training Specialist measures the effectiveness of training programs and collaborates on necessary revisions and changes to implement across the organization.
Collaboration:
Training Specialist works closely with subject matter experts, managers, supervisors, and HR teams to ensure training aligns with organizational goals and priorities.
Onboarding Support:
Training Specialist develops and delivers onboarding training for new employees to familiarize them with company culture, policies, and procedures.
MINIMUM REQUIREMENTS
B.S. degree or higher degree in communications, business or learning-oriented field of study.
5+ years of experience in designing and delivering training programs in a high paced manufacturing facility.
5+ years’ experience with LMS systems, Canva (or similar), Adobe Captivate, PayCom or similar tools.
5+ years creating OJTs with an understanding of work instructions/process documents.
3+ years’ experience with PLEX (ERP) Training module
3+ years of instructional design skills to create engaging and effective learning materials
3+ years working and collaborating on training needs analysis
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Financial Crime Risk Training Specialist (US)
Vienna, VA Jobs
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
Department Overview:
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Preferred Skills & Experience:
* Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
* Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
* Develop engaging training materials that align with FCRM policies and global standards.
* Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
* Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
* Support the implementation of regulatory remediation activities related to training commitments.
* Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
* Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
* Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
* Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
* Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
* Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
Depth & Scope:
* Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
* Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
* Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
* Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
* Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
* Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
* Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
* Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
* Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
* Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
* Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
* Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
* Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
* Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
* Demonstrated commitment to continuous learning
* Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
* Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
* Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
* Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
* Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
* Strong negotiating, influencing and presentation skills
* Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
* Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
* Well-developed critical thinking, business acumen, analytical and problem solving skills
* Highly-developed communication skills (verbal and written)
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Financial Crime Risk Training Specialist (US)
Vienna, VA Jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
**Department Overview:**
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
**Preferred Skills & Experience:**
+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
+ Develop engaging training materials that align with FCRM policies and global standards.
+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
+ Support the implementation of regulatory remediation activities related to training commitments.
+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
**Depth & Scope:**
+ Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
+ Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
+ Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
+ Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
+ Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
+ Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
+ Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
+ Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
**Education & Experience:**
+ Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
+ Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
+ Demonstrated commitment to continuous learning
+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
+ Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
+ Strong negotiating, influencing and presentation skills
+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
+ Well-developed critical thinking, business acumen, analytical and problem solving skills
+ Highly-developed communication skills (verbal and written)
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Financial Crime Risk Training Specialist (US)
Fort Lauderdale, FL Jobs
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
Department Overview:
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Preferred Skills & Experience:
* Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
* Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
* Develop engaging training materials that align with FCRM policies and global standards.
* Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
* Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
* Support the implementation of regulatory remediation activities related to training commitments.
* Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
* Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
* Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
* Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
* Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
* Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
Depth & Scope:
* Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
* Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
* Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
* Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
* Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
* Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
* Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
* Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
* Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
* Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
* Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
* Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
* Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
* Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
* Demonstrated commitment to continuous learning
* Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
* Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
* Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
* Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
* Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
* Strong negotiating, influencing and presentation skills
* Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
* Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
* Well-developed critical thinking, business acumen, analytical and problem solving skills
* Highly-developed communication skills (verbal and written)
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Financial Crime Risk Training Specialist (US)
Fort Lauderdale, FL Jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
**Department Overview:**
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
**Preferred Skills & Experience:**
+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
+ Develop engaging training materials that align with FCRM policies and global standards.
+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
+ Support the implementation of regulatory remediation activities related to training commitments.
+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
**Depth & Scope:**
+ Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
+ Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
+ Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
+ Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
+ Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
+ Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
+ Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
+ Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
**Education & Experience:**
+ Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
+ Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
+ Demonstrated commitment to continuous learning
+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
+ Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
+ Strong negotiating, influencing and presentation skills
+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
+ Well-developed critical thinking, business acumen, analytical and problem solving skills
+ Highly-developed communication skills (verbal and written)
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Financial Crime Risk Training Specialist (US)
Mount Laurel, NJ Jobs
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
Department Overview:
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Preferred Skills & Experience:
* Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
* Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
* Develop engaging training materials that align with FCRM policies and global standards.
* Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
* Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
* Support the implementation of regulatory remediation activities related to training commitments.
* Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
* Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
* Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
* Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
* Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
* Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
Depth & Scope:
* Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
* Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
* Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
* Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
* Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
* Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
* Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
* Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
* Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
* Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
* Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
* Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
* Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
* Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
* Demonstrated commitment to continuous learning
* Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
* Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
* Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
* Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
* Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
* Strong negotiating, influencing and presentation skills
* Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
* Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
* Well-developed critical thinking, business acumen, analytical and problem solving skills
* Highly-developed communication skills (verbal and written)
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Financial Crime Risk Training Specialist (US)
Mount Laurel, NJ Jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
**Department Overview:**
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
**Preferred Skills & Experience:**
+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
+ Develop engaging training materials that align with FCRM policies and global standards.
+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
+ Support the implementation of regulatory remediation activities related to training commitments.
+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
**Depth & Scope:**
+ Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
+ Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
+ Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
+ Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
+ Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
+ Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
+ Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
+ Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
**Education & Experience:**
+ Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
+ Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
+ Demonstrated commitment to continuous learning
+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
+ Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
+ Strong negotiating, influencing and presentation skills
+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
+ Well-developed critical thinking, business acumen, analytical and problem solving skills
+ Highly-developed communication skills (verbal and written)
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Financial Crime Risk Training Specialist (US)
New York, NY Jobs
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
Department Overview:
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Preferred Skills & Experience:
* Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
* Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
* Develop engaging training materials that align with FCRM policies and global standards.
* Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
* Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
* Support the implementation of regulatory remediation activities related to training commitments.
* Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
* Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
* Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
* Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
* Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
* Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
Depth & Scope:
* Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
* Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
* Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
* Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
* Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
* Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
* Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
* Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
* Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
* Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
* Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
* Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
* Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
* Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
* Demonstrated commitment to continuous learning
* Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
* Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
* Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
* Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
* Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
* Strong negotiating, influencing and presentation skills
* Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
* Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
* Well-developed critical thinking, business acumen, analytical and problem solving skills
* Highly-developed communication skills (verbal and written)
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Financial Crime Risk Training Specialist (US)
New York, NY Jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
**Department Overview:**
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
**Preferred Skills & Experience:**
+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
+ Develop engaging training materials that align with FCRM policies and global standards.
+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
+ Support the implementation of regulatory remediation activities related to training commitments.
+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
**Depth & Scope:**
+ Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
+ Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
+ Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
+ Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
+ Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
+ Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
+ Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
+ Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
**Education & Experience:**
+ Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
+ Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
+ Demonstrated commitment to continuous learning
+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
+ Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
+ Strong negotiating, influencing and presentation skills
+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
+ Well-developed critical thinking, business acumen, analytical and problem solving skills
+ Highly-developed communication skills (verbal and written)
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Financial Crime Risk Training Specialist (US)
Jacksonville, FL Jobs
Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
Department Overview:
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Preferred Skills & Experience:
* Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
* Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
* Develop engaging training materials that align with FCRM policies and global standards.
* Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
* Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
* Support the implementation of regulatory remediation activities related to training commitments.
* Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
* Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
* Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
* Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
* Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
* Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
Depth & Scope:
* Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
* Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
* Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
* Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
* Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
* Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
* Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
* Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
* Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
* Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
* Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
* Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
* Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
* Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
* Demonstrated commitment to continuous learning
* Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
* Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
* Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
* Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
* Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
* Strong negotiating, influencing and presentation skills
* Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
* Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
* Well-developed critical thinking, business acumen, analytical and problem solving skills
* Highly-developed communication skills (verbal and written)
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Financial Crime Risk Training Specialist (US)
Jacksonville, FL Jobs
New York, New York, United States of America **Hours:** 40 **Pay Details:** $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Human Resources
**Job Description:**
**Department Overview:**
The Financial Crime Risk Management Training Specialist leads, and/or consults on enterprise, multi-business and/or complex business specific Learning & Development (L&D) initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Financial Crime Risk Management Training Specialist works collaboratively with Business Partners and other FCRM stakeholders to support the implementation of regulatory remediation activities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
**Preferred Skills & Experience:**
+ Design, develop, and deliver targeted training programs on financial crime risk topics, including AML, sanctions, anti-bribery & corruption, fraud, and other regulatory requirements.
+ Customize content based on audience, risk level, and regulatory obligations, incorporating industry trends, enforcement actions, and internal policies.
+ Develop engaging training materials that align with FCRM policies and global standards.
+ Analyze training effectiveness using completion metrics, learner feedback, and knowledge assessments; recommend and implement improvements.
+ Participate in training needs assessments in coordination with FCRM and business stakeholders to identify knowledge gaps and emerging risk areas.
+ Support the implementation of regulatory remediation activities related to training commitments.
+ Maintain thorough documentation of training initiatives, delivery, and controls to meet internal audit, regulatory, and Monitor expectations.
+ Track and report on remediation milestones and BAU oversight metrics related to FCRM training.
+ Collaborate with FCRM subject matter experts and business line partners to ensure training content is accurate, timely, and impactful.
+ Provide advisory support and act as a liaison with business units for training delivery, communication strategies, and rollout logistics.
+ Monitor industry developments, regulatory changes, and best practices to proactively update training content and methods.
+ Contribute to strategic initiatives aimed at strengthening the culture of compliance and financial crime risk awareness across the organization.
**Depth & Scope:**
+ Takes a North American perspective and OneTD approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
+ Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs
+ Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs
+ Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
+ Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
+ Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
+ Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
+ Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
+ Consistently builds out own learning consulting and design capability to support a learning centre of expertise; Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
+ Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive "rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
+ Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
+ Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
**Education & Experience:**
+ Bachelor's degree preferred; relevant Learning & Development certification/degree is an asset
+ Minimum 3-5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
+ Demonstrated commitment to continuous learning
+ Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
+ Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
+ Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
+ Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies; comprehensive knowledge of practice of project management; understanding of the principles of adult learning
+ Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
+ Strong negotiating, influencing and presentation skills
+ Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization.
+ Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
+ Well-developed critical thinking, business acumen, analytical and problem solving skills
+ Highly-developed communication skills (verbal and written)
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Occasional
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Training Specialist
Albany, NY Jobs
Full-time Description
The Credit Union Trainer will work with the Training Manager and VP of Training and Support Services to create new curriculum, edit existing curriculum and train material that will be appropriate for both front and back-office team members. This includes but is not limited to Jack Henry programs, Meridianlink, and proprietary systems used by the credit union. This will also include credit union policies and procedures. All training, internal and external, will be documented and submitted to the Training Manager monthly for reporting and record keeping. The training curriculum will consist of classroom and on-the-job training with a focus on development for current employees. The Trainer must maintain up to date knowledge of credit union programs.
Duties & Responsibilities
Develop and deliver training for current employees.
Develop and deliver training for all new credit union initiatives (new products and services, new computer systems and software, new policies and procedures).
Work with the Training Manager to create an annual training plan with published monthly training calendar and curriculum offerings.
Assist other departments in writing and maintaining procedures for their manuals.
Participate on committees and/or special training projects as assigned.
Deliver in person bi-weekly training classes on topics relevant to back and front office staff.
Keep and maintain attendance records for all training activities.
Participate in professional development opportunities and training associations.
Perform other duties as assigned.
Requirements
Possess or pursuing a minimum of an associate's degree or equivalent training experience
Excellent PC knowledge and skills including proficiency in Microsoft Office Suite applications
Excellent communication and writing skills
Good organizational skills
Knowledge of adult learning styles and adapts instruction, as needed, to meet trainee needs
Flexibility in adjusting work schedule and ability to travel to other branches for training and floating as a teller/MSR/MSS
Possess a desire to assist others in their professional growth and development
Work Schedule: Monday - Friday 8:15am - 5pm
Work Location: Fully On-Site
Salary Description $20.00 - $23.00/hr