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Information Technology Technician Jobs in Lees Summit, MO

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  • Clinical Technology Specialist

    Fortec Medical 4.2company rating

    Information Technology Technician Job 25 miles from Lees Summit

    ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTec's commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: Competitive salary PLUS time and a half for hours worked over 40 per work week 7 Company Paid Holidays, PLUS 1 Floating Holiday Generous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral Bonuses Years of Service Milestone Awards Medical, dental, vision, disability, and life insurance plan options Free Teladoc Health Account Supplemental Critical Illness Insurance Supplemental Accidental Injury Insurance Company Paid Uniforms for Field Team Members Join our company - you CAN make a difference. Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities: Operate surgical lasers and other medical devices and provide technical laser guidance to surgeons and staff prior to and during surgery. Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork. Review patient procedure requirements with surgeons and staff before the case. Conduct medical equipment inventories. Practice safe vehicle operations, safe workplace practices and laser safety techniques. Create a team-oriented working relationship with both ForTec employees and client employees. Deliver innovative surgical technologies to hospitals and surgery centers for use in scheduled procedures. Skills Required: Ability to work independently. Strong problem solving skills. Outstanding communication and customer service skills. Strong organizational skills with a high attention to detail. Basic computer skills. Key Requirements: High School diploma or equivalent Prior medical, EMT, Surgical Technologist, Registered Diagnostic Medical Sonographer, or military experience is a plus, but not required. If you are eager to learn, we will train you. Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required. Ability to push, pull or manipulate over 50 pounds of medical equipment. Valid driver's license and good driving record. Professional demeanor. Join ForTec Medical - make YOUR impact today! All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. PandoLogic. Keywords: Surgical Technician, Location: Kansas City, KS - 66102
    $51k-82k yearly est. 13d ago
  • IT Procurement Specialist

    Brooksource 4.1company rating

    Information Technology Technician Job 18 miles from Lees Summit

    *The Corporate Purchaser is responsible for sourcing and managing technology products and services, including software, hardware, and professional services. Key duties include negotiating and renewing contracts with third-party suppliers, ensuring optimal value for the company.* The role involves overseeing procurement throughout the project life cycle. The Corporate Purchaser works closely with Legal, information technology, finance, and other internal teams to ensure contracts meet company standards. This position requires strong negotiation skills, attention to detail, and effective collaboration with both internal stakeholders and external suppliers. *Job Responsibilities will include:* Facilitate the sourcing and contracting processes, ensuring compliance with established policies and procedures. Develop RFXs based on business needs, serving as the primary contact for suppliers and business partners. Facilitate pre-bid meetings, respond to supplier inquiries, and update stakeholders on project plans and status. Identify and evaluate potential suppliers, including diverse options, and secure internal support for their inclusion. Support cross-functional teams in sourcing, contracting, and developing proposal evaluation criteria. Work closely with various organizations within IT to ensure consistency and compliance with InfoSec requirements, Integrations team, Enterprise Architecture and Software Asset Management. Prepare and process purchase order documents within the online purchasing system. Communicate and resolve procurement issues with relevant parties, including management. Draft contracts aligned with company policies that reflect negotiations used to reduce risk and capture long-term objectives. Serve as the subject matter expert for assessing completed contracts and resolving related issues or referring them to appropriate departments. Act as the primary point of contact for supplier inquiries and questions regarding executed contracts. Coordinate and facilitate contract negotiations with internal and external stakeholders. Perform additional duties as assigned. *Requirements:* Bachelor's Degree in Business, Supply Chain Management, Construction, Law or related field and 3 years direct purchasing experience. Required or applicable years of experience may be substituted for the degree requirement. Experience in negotiating software license agreements, cloud computing agreements, or other technology related contracts required. Project purchasing experience preferred. Excellent written and verbal communication skills. Excellent interpersonal skills. Strong analytical and problem-solving skills and ability to effectively negotiate. Proficient in Microsoft Office. Oracle Financial R12 software experience preferred. Proven ability of successfully solving difficult problems that require adaptation and modification of standard techniques, procedures and criteria. Experience in devising new approaches to purchasing problems encountered. CPM, CPSM, CTPS or CTPE Certification Preferred Job Type: Contract Pay: $60.00 - $70.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift Ability to Commute: * Kansas City, MO 64126 (Required) Work Location: In person
    $60-70 hourly 60d+ ago
  • IT Infrastructure Technician (2797)

    Honeywell 4.5company rating

    Information Technology Technician Job 18 miles from Lees Summit

    div class="external Posting" pb Join the industry leader to design the next generation of breakthroughs. br/ Innovate to solve the world's most important challenges. br/ /bbr/ Honeywell is a Fortune 100 company that invents and manufactures technologies to address critical challenges linked to global macrotrends such as safety, security, productivity, global urbanization and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, Honeywell has an unrelenting focus on quality, delivery, value, and technology in everything they make and do. Honeywell has been named a Top 100 Global Innovator for seven years in a row, recognizing the company's global reach of portfolio and invention influence. br/ br/ In Kansas City, Honeywell Federal Manufacturing amp; Technologies (FMamp;T) manages and operates the U.S. Department of Energy/National Nuclear Security Administration's (NNSA) Kansas City National Security Campus. This state-of-the-art engineering, manufacturing and sourcing facility produces a wide array of intricate components to deliver trusted national security products and government services primarily for the NNSA. Honeywell FMamp;T's culture of integrity, commitment and continuous improvement enables them to deliver responsive, collaborative and innovative management and technology services and products that translate into cutting edge solutions to complex national security issues. /p divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bSummary/b/h2 /divdivp Summary: This position is responsible for collaborating with senior network personnel to provide network infrastructure that is available, stable, and secure. This includes the evaluation, design, selection, purchase, installation, configuration, and maintenance of network systems, hardware, and software. This position is responsible for leading small projects for network design, development, integration, and/or enhancement. Networks consist of LAN, WAN, WLAN, VoIP, and associated communications systems. /p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bDuties and Responsibilities/b/h2 /divdivul li Configure, manage, and monitor daily network operations to maintain and increase network effectiveness. /li li Participate in incident management, asset management, change management, and continuous improvement of network systems. /li li Work with cyber security to maintain and monitor system security measures as well as assisting with computer security plans and documentation. /li li Identify and help resolve issues proactively before they become critical. /li li Remain aware of advances and current thinking in areas of responsibility and identify ways to apply latest technologies for improvement to network effectiveness. /li li Partners with Sr. Network Analyst to evaluate and recommend networking processes, tools, and/or software to be used in satisfying business and IT operational needs. /li li Utilize established processes for leading the planning and execution of small infrastructure projects. /li li Coordinate work with project delivery organization to support the successful completion of projects. /li li Create and/or update network systems and cable plant documentation in various systems per established processes and standards. /li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bYou Must Have/b/h2 /divdivul li Bachelors degree in the field of Information Systems, Computer Science, Computer Engineering, Engineering or Physical Science with a minimum of 24 semester hours of computer related courses or two additional years of equivalent work experience in lieu of a Bachelor's degree. /li li Two or more years of networking administration experience. /li li Ability to travel as determined by the needs of the business. /li li Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business. /li li Regular and reliable attendance is an essential function of this job. /li li United States Citizenship. /li li Ability to obtain and maintain, if required for position, a U.S. Department of Energy (DOE) security clearance (some positions require additional DOE designations). /li /ul pFMT2021/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"h2 style="font-size:1.0em;margin:0.0px"bWe Value/b/h2 /divdivul li Demonstrated experience with network management troubleshooting, and monitoring tools. /li li Demonstrated experience with and understanding of cyber security concepts. /li li Basic knowledge of scripting in the support of automating services and infrastructure maintenance. /li li Basic knowledge of SDN concepts. /li /ul /div/div/div pem This job description/job posting is not all inclusive and other duties may be assigned. /em /p p /p pHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status./p pb If you require a reasonable accommodation to submit an application, please send an email to our Reasonable Accommodation Support Team at a href="mailto:**********************"**********************/a./b/p pTo learn more about our benefits and culture follow the link below:br/ a href="*********************************************************************************************************** pb Additional Information:/b/p ul lib Job ID:/b 2797/li lib Category:/b Information Technology/li lib Level of Experience:/b /li lib Posting Location/b: Kansas City National Security Campus 14520 Botts Road Kansas City, MO, 64147/li lib Remote Eligibility:/b Hybrid/li lib Travel Required:/b 0-10%/li lib Approved Work States:/b MO/li lib Hourly/Salary: /bSalary/li /ul /div
    $41k-80k yearly est. 10d ago
  • TPA Information Technician

    RSC Insurance Brokerage 4.4company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ********************************
    $38k-75k yearly est. 60d+ ago
  • IT Technician

    Mark One Electric Co

    Information Technology Technician Job 18 miles from Lees Summit

    Since 1974, Mark One Electric has provided advanced electrical knowledge, experience, and service to general contractors, developers, facility managers, and business owners across the Midwest region. The company has evolved and diversified, providing an array of electrical construction services from Design/build and pre-construction to underground, data/comm and specialty systems. Mark One has grown to over 500 employees and is the specialty contractor of choice for the Kansas City construction community. The IT Technician is responsible for providing technical support and managing the systems at the Mark One office as well as in the field. The ideal candidate should possess the ability to prioritize the user experience and communicate clearly, courteously, and effectively across a diverse audience. They should manage time and priorities effectively, be adept at multi-tasking, and be detail oriented. Further, they should demonstrate a commitment to ongoing skill development, take the initiative to identify and resolve issues, and strive for continuous improvement. Essential Duties & Responsibilities Serve as the primary point of contact for all technology-related issues affecting employees and the company Manage employee logins, approvals, and accesses Identify and resolve POS hardware issues, including coordinating replacement equipment and ensuring proper installation Create and maintain documentation for support processes and standard operating procedures. · Proactively monitor and administer the network, workstation operating systems, security system, safety, backups, and servers related to the systems Assemble, disassemble, repair, install, and de-install computers, cell phones, and related equipment approved for use by the corporate office Supervise and train employees in the use of the systems to ensure compliance with pre-defined and set company policies Maintain accurate inventories of equipment and maintain an organized, safe and clean work area Basic Qualifications & Skills Bachelor's degree in IT or related field (or equivalent combination of education/experience) Minimum of 2 years of relevant work experience. Demonstrated proficiency in Microsoft Office suite Successful completion of criminal background check and drug screen Experience in the construction industry strongly preferred Physical Requirements Able to lift 50 lbs. Able to bend, stretch, and twist Able to stand or sit for long periods of time This is a full-time, hourly position. Core schedule is Monday through Friday, from 8:00 am to 5:00 pm, 40+ hours per week. This position may require, from time to time, working outside of regular business hours, including evenings and weekends, to accommodate system upgrades and maintenance. Apply now to make your mark with Mark One Electric and impact the future of some of the most dynamic businesses in Kansas City today. Equal Employment Policy It is the policy of Mark One Electric to offer equal opportunity in all areas of employment to all qualified individuals, regardless of race, color, religion, sex, age, national origin, veterans' status, sexual orientation, gender identity, disability, or other classes protected by applicable laws. This position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee to just the work identified. The expectation is that as a member of the Mark One team, each employee will offer their services wherever and whenever necessary and as requested.
    $38k-67k yearly est. 24d ago
  • TPA Information Technician

    Accession Risk Management Group

    Information Technology Technician Job 18 miles from Lees Summit

    Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ********************************
    $38k-67k yearly est. 3d ago
  • TPA Information Technician

    Risk Strategies 4.3company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www. risk-strategies. com/careers.
    $39k-49k yearly est. 60d+ ago
  • IT Support Specialist I

    ISG Technology 3.4company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Job DescriptionDescription: Job Type Full-time, Hybrid work schedule!!! At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Client Ticket Management / SLA Adherence Initial Support Contact Update ITGlue / Tooling IMAC and B/F Support Initial Troubleshooting / Diagnosis Job Summary: The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support – Follow company policies and procedures and complete other duties as assigned. Judgment – Include appropriate people in decision-making process. Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented – Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 1-3 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver’s license; driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We’re inclusive and create activities that align with people’s interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We’re creative thinkers who can adapt to evolving situations. We’re humbly confident, know our stuff, are willing to coach and be coached. We’re willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 3d ago
  • Informational Technology Position

    Missouri Reap

    Information Technology Technician Job 10 miles from Lees Summit

    Grain Valley Schools is currently seeking applicants for a Field Technician in our Technology Department. This position is critical for supporting and maintaining the district's hardware and software. Essential Duties and Responsibilities: * Diagnose equipment failures or software-related issues with PC and Mac computers, iPads, Chromebooks, printing, and instructional media equipment. * Identify needed repairs and ensure equipment is in proper working order. * Provide remote and in-person troubleshooting & technical assistance to district staff and students. * Install and maintain computer systems and peripherals within district guidelines. * Maintain documents, files, and records (e.g., work order logs, inventory, etc.). * Provide ongoing support by tutoring district staff on various software applications and hardware operations (e.g., e-mail, productivity applications, etc.). * Collaborate with team members on projects such as computer lab refreshes, network hardware refreshes, or server upgrades. * Attend meetings, workshops, and training to increase the job knowledge required to perform ever-changing job functions. * Perform other related duties as assigned. Required Knowledge, Skills, and Abilities: * One to three years of computer service experience is required. * Working knowledge of various computer systems, such as Windows, mac OS, & Chrome OS. * Ability to organize and prioritize multiple projects simultaneously. * Knowledge of computer installation, maintenance, and software support to perform computer troubleshooting. * Ability to work as part of a team; be dependable, reliable, and flexible. * Must have strong customer service skills. * Ability to work with others with lesser technical skills to resolve questions and issues. * Ability to be organized, set priorities, and work effectively under pressure, performing individual projects and routine matters with minimal direction from a supervisor. * Ability to learn new systems and concepts as the district continues to expand technology. * Ability to keep accurate records, files, and reports. Salry Range Based On Experience: $23.00 to $25.25 Apply at ****************************** You are navigating off of REAP site to the district's posting. OK
    $38k-67k yearly est. 11d ago
  • desktop support

    Artech Information System 4.8company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back (************ )or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE : Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************
    $40k-49k yearly est. 60d+ ago
  • Principal Technical Support Team Analyst

    Serco Group 4.2company rating

    Information Technology Technician Job 41 miles from Lees Summit

    Serco is seeking a Principal Technical Support Team Analyst to join our dynamic team supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Fort Leavenworth, Kansas. This is an excellent opportunity to work alongside a team of dedicated professionals committed to enhancing military operational readiness. In this role, you will: * Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation/distribution, and integration of Mission Command Information Systems (MCIS). * Train and provide technical support to establish command post networks and tactical communications equipment. * Install, operate, integrate, troubleshoot communications, configure applications, establish network addresses and connections, perform routine maintenance, and implement upgrades and security updates. * Provide technical support at the Mission Training Complex (MTC) or at the Training Unit Commander (TUC) point of need. Qualifications Qualifications * Bachelor's degree with a minimum of 9 years of experience with military training and training support, or Master's degree with a minimum of 7 years of experience. * Must possess an active U.S. Department of Defense (DoD) Secret security clearance. * Analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training. * Strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE, and Joint Battle Command - Platform (JBC-P). * Working knowledge of simulation systems such as the Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS). * Possess IAT Level II certification. * Must be able to travel as needed (up to 25% of the time). * Must be able to work on-site at Fort Leavenworth, Kansas. To be successful in this role, you will have: * Strong leadership and mentoring capabilities. * Excellent technical, analytical, and troubleshooting skills. * Ability to work independently and collaboratively in a high-paced environment. * Strong organizational and communication skills to coordinate with a diverse technical and training audience. Additional desired experience and skills: * Digital Master Gunner qualification. * Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons. If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $53k-67k yearly est. Easy Apply 33d ago
  • PC Support Technician

    Link Solutions 4.2company rating

    Information Technology Technician Job 41 miles from Lees Summit

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services. Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions. We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation in support of the US Army Training Management Directorate. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware, software, and standard applications. Provides help desk information and support; determines the cause of the problem; offers temporary solutions if the problem cannot be resolved within an appropriate timeframe. Services support tickets for Training Management Directorate (TMD) users. Support a variety of Information Systems projects, such as new system installations for a department. Installs, sets up or relocates, configures, troubleshoots, and supports PC/server hardware and software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; installs and configures network interfaces and Internet connections; diagnoses network cable and configuration problems. Installs and maintains specialized software, including performing setup functions, developing associated file structures, report formats, and input forms, ensuring file security, performing data entry to populate associated databases, and documenting procedures. Coordinate support with the local Network Enterprise Center. Implement and design an organization-wide set of standards for the implementation of future and existing information systems. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Associate's Degree or High School Diploma with two (2+) years of Tech School training in an Information Technology related field. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Experience with SharePoint-related site administration, optimization, and development. Have and maintain CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop Preferred: BA/BS degree in Engineering, Computer Science, Information Systems, or a related field. A problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Experience working in a Department of Defense (DoD) environment. A problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 7d ago
  • IT INTERN

    Load King LLC

    Information Technology Technician Job 18 miles from Lees Summit

    EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries either in person, via ticking system or over the phone.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Perform remote troubleshooting through diagnostic techniques and pertinent questions.• Walk customer through problem-solving process.• Install, modify, and repair computer hardware and software.• Provide accurate information on IT products or services.• Direct unresolved issues to the next level of support personnel.• Create knowledge base documentation on process.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal team.• Identify and suggest possible improvements on procedures.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Protects organization's value by keeping information confidential.• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. POSITION TYPE/EXPECTED HOURS OF WORK • Work hours are typically 8 am to 5 pm, however, this may vary depending on the location serving. COMPETENCIES: • Punctuality.• Flexibility.• Excellent telephone etiquette.• Collaboration skills.• Exceptional drive.• Excellent verbal communications skills.• Able to work with minimum supervision• Able to multi-task.• Strong knowledge of MS Office (Word, Excel, Outlook)• Ethical Conduct.• Technical Capacity.• Time Management• Organizational Skills• Problem Solving/Analysis.• Discretion.• Thoroughness.• Initiative.• Abides by all laws, regulations, policies, work procedures and instructions.• Professional appearance.• Business casual.• Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas. QUALIFICATIONS • Must possess a strong work ethic.• Ability to work well with others.• Able to finish tasks/projects in a timely manner.• Highly organized, detail-oriented, delivering accurate and polished work. EDUCATION and/or EXPERIENCE • At least one year of related experience and/or training; or equivalent combination of education and experience.• Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence.• Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate a number of complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. OTHER SKILLS AND ABILITIES • Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function. PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. BENEFITS 401(k) with Employer Match Competitive Health Care Dental, Vision, and Life Insurance Paid Vacation, Sick and Holidays STD/ LTD Partner Discounts Investment in Employee Development Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $31k-44k yearly est. 8d ago
  • IT Intern

    Custom Truck One Source 4.2company rating

    Information Technology Technician Job 18 miles from Lees Summit

    divdivdivstrong style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. /span/strongp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"Your success is what's next with Custom Truck One Source. /spanspan style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /span/ppstrong ESSENTIAL DUTIES AND RESPONSIBILITIES/strong br/• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. br/• Respond to queries either in person, via ticking system or over the phone. br/• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. br/• Perform remote troubleshooting through diagnostic techniques and pertinent questions. br/• Walk customer through problem-solving process. br/• Install, modify, and repair computer hardware and software. br/• Provide accurate information on IT products or services. br/• Direct unresolved issues to the next level of support personnel. br/• Create knowledge base documentation on process. br/• Follow-up and update customer status and information. br/• Pass on any feedback or suggestions by customers to the appropriate internal team. br/• Identify and suggest possible improvements on procedures. br/• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. br/• Protects organization's value by keeping information confidential. br/• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. br/ /ppstrong POSITION TYPE/EXPECTED HOURS OF WORK/strong/pp• Work hours are typically 8 am to 5 pm, however, this may vary depending on the location serving. /ppstrong COMPETENCIES:/strongbr/• Punctuality. br/• Flexibility. br/• Excellent telephone etiquette. br/• Collaboration skills. br/• Exceptional drive. br/• Excellent verbal communications skills. br/• Able to work with minimum supervisionbr/• Able to multi-task. br/• Strong knowledge of MS Office (Word, Excel, Outlook)br/• Ethical Conduct. br/• Technical Capacity. br/• Time Managementbr/• Organizational Skillsbr/• Problem Solving/Analysis. br/• Discretion. br/• Thoroughness. br/• Initiative. br/• Abides by all laws, regulations, policies, work procedures and instructions. br/• Professional appearance. br/• Business casual. br/• Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas. /ppstrong QUALIFICATIONS/strong br/• Must possess a strong work ethic. br/• Ability to work well with others. br/• Able to finish tasks/projects in a timely manner. br/• Highly organized, detail-oriented, delivering accurate and polished work. /ppstrong EDUCATION and/or EXPERIENCE/strongbr/• At least one year of related experience and/or training; or equivalent combination of education and experience. br/• Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence. br/• Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. br/ /ppstrong REASONING ABILITY/strongbr/Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate a number of complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. /ppstrong OTHER SKILLS AND ABILITIES/strongbr/• Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function. /ppstrong PHYSICAL DEMANDS /strong/pp• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. /pp This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. /pp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"strong style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-weight: 700;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: black; background: white;"BENEFITS/span/strong/pp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif; background: white;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 13px; font-family: Arial, sans-serif; color: rgb(74, 74, 74);" /span/pul style='--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; list-style-type: disc; margin-left: -0. 25in;'li style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"401(k) with Employer Match/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Competitive Health Care/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Dental, Vision, and Life Insurance/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Paid Vacation, Sick and Holidays/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"STD/ LTD/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Partner Discounts/span/lili style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: Arial, sans-serif; font-size: 10pt; color: black; background: white;"Investment in Employee Development/span/li/ulp style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin: 0in; line-height: normal; font-size: 15px; font-family: Calibri, sans-serif;"em style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;"span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 12px;"Custom Truck One Source is an Equal Opportunity Employer and span style="--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0. 5); --tw-ring-offset-shadow: 0 0 tr
    $35k-43k yearly est. 19d ago
  • Student Internship - IT Service Desk

    Olsson 4.7company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Omaha, NE; Overland Park, KS ** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. **Job Description** As a student intern with our service desk team, you'll assist with performing routine service desk assignments according to established guidelines which may include services related to user set up, technology assistance, and/or hardware and software installation. Other responsibilities include answering service desk phone calls, configuring new employee computers and replacement computers for existing employees, assisting with maintaining records of employee hardware and software, and logging all communication regarding diagnosed and resolved issues. _We are looking for a student intern to start this summer and continue working during the school year out of either our Overland Park, KS or Omaha, NE office._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Pursuing a bachelor's in computer information systems, computer science, or other related field is preferred + Ability to adhere to the firm's IT security policy and follow established procedures + Basic knowledge of Microsoft Windows and Office products + Ability to lift 25 pounds occasionally + Ability to work part-time hours in the office during the school year \#LI-DNI **Additional Information** Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: + Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP) + Engage in work that has a positive impact on communities + Receive an excellent 401(k) match + Participate in a wellness program promoting balanced lifestyles + Benefit from a bonus system that rewards performance + Have the possibility for flexible work arrangements **Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $30k-38k yearly est. 46d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology Technician Job 18 miles from Lees Summit

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-76k yearly est. 48d ago
  • IT Systems Administrator

    Standard Beverage 3.9company rating

    Information Technology Technician Job 49 miles from Lees Summit

    We are seeking a talented and motivated individual to become an integral part of our IT team. Our company requires an individual that is comfortable in an agile environment and enjoys opportunities to cross into multiple facets of IT. This position will specialize in supporting our business users by providing infrastructure support as well as understanding our applications and providing troubleshooting assistance. The overall infrastructure architecture is managed by the Infrastructure Manager, which will leverage the Systems Administrator in assisting with planning and executing infrastructure projects. Additionally, this role may evaluate technical resources from IT consulting companies to provide guidance for more senior level and complex projects resulting in managing hours and spending for professional services. Lastly, you will work closely with our other IT Support Specialist to share responsibilities in learning, understanding, and supporting our current infrastructure and rooting out innovations for more streamlined and resilient technical methodologies. This is an on-site role, based out of our Lawrence office. Responsibilities Gain a deep understanding of organizational workflows, business applications, and strategic goals to ensure infrastructure aligns with operational needs. Responsible for managing day-to-day helpdesk operations, including troubleshooting hardware, software, and access issues. You'll collaborate closely with our IT Support Specialist, providing guidance on more complex issues and ensuring consistent, high-quality support for all our users. Proactively communicate system changes to users clearly to properly prepare them for required events that may impact their ability to access systems. This may include email blasts, conference calls, virtual conferencing and/or live sessions. Management of active directory including user accounts, permissions, email, and group policies. Mitigate system issues proactively by setting up and utilizing system monitoring solutions to identify potential risks and preemptively resolving before issue(s) impacts production. Assists with system upgrades by creating and executing against a detailed project plan and conducting several iterations of testing before promoting changes in order to minimize impacts on end users. Help define and drive security policies and solutions to protect systems and information Collaborate with team to streamline onboarding processes allowing for a consistent and streamlined new hire experience, including license acquisition, device procurement and build, and user setup. Co-responsible for maintaining and supporting all company devices: servers, workstations, mobile devices, printers, mobile printers, phones, headsets, warehouse rugged devices, network equipment. Create well-formed training materials and training schedule for end user education of new devices, technology, and/or software. Adheres to current documentation methodologies and contributes to existing knowledge base. Take time to share thoughts openly with the team in a constructive and conducive manner. Protects the organization's value and integrity by keeping ALL company and personnel information strictly confidential. Qualifications Bachelor's degree or equivalent work experience (4+ years). Must be organized, self-motivated, adaptable and have a strong desire to embrace and drive change. Support business users with a positive and approachable manner. May require periodic same-day travel to other SBC office locations. Must be willing to field calls and resolve issues outside normal work hours should they occur. Ability to see the bigger picture and conversely break down overall projects into detailed steps for execution Ability to multi-task in a fast-paced environment. Attention to detail and a high level of accuracy. Strong written, verbal, and presentation skills. Preferred Technical Knowledge VMware Virtual Infrastructure: provisioning new VM's, daily management, and troubleshooting MS Active Directory and Entra (Azure AD) user management, group policy administration, Managing user access across Microsoft 365 services and On-Premise file servers, printers, etc... Microsoft Teams Phone Administration: Administer Microsoft Teams voice solutions by setting up and maintaining Auto-Attendants, Call Queues, direct routing or calling plans, and user phone number assignments. Microsoft 365 Administration: Administer Microsoft 365 services (Exchange Online, SharePoint, OneDrive) using both the admin portal and PowerShell for licensing, mailbox management, permissions, reporting and automation of routine tasks. Mobile Device Management: Utilize Microsoft Intune to configure, manage, and secure mobile devices. Define access groups and control application versioning on corporate devices & BYOD MSSQL Administration: deploying instances, configuring backups and maintenance plans, monitoring performance, and addressing routine database issues. Network Administration: Cisco Meraki Firewalls to manage site-to-site VPN, client VPN, NAT rules, content filtering, etc. Cisco IOS command-line interface for basic network switch troubleshooting, monitoring, configuration, and event log analysis. Cloud-Managed Wireless Network Administration (e.g., Extreme Networks or equivalent): Administer license management, access point deployment, and basic troubleshooting. Maintain a solid understanding of wireless networking fundamentals-such as RF behavior, signal propagation, channel planning, and common Wi-Fi protocols. Administer data backup solutions using Veeam and Synology systems. Provide basic administration and support for Microsoft Teams Rooms equipment. Windows File Server/Print Server for basic maintenance/management, and deployment. Experience with managing and supporting enterprise-grade physical server and storage platforms, including rack-mounted servers (e.g., Dell PowerEdge) and SAN/NAS storage systems (e.g., Dell PowerStore or equivalent). General End-user and Desktop Support. Manage public-facing web servers, including SSL certificate installation and renewal, Public DNS records, NAT rules to support access between public network and internal network. Administer Microsoft Defender to manage email security, including configuring mail flow rules (transport rules), anti-phishing policies, and block/allow lists. Monitor and respond to email threats, spam, and phishing attempts. Security awareness training for employees. *EOP*. Infrastructure Security Management: Monitor, assess, and address security vulnerabilities across servers, applications, and network devices. Procurement & Vendor Management: Collaborate with vendors and service providers to procure hardware, software licenses, and IT services; negotiate pricing and contract terms; manage vendor relationships, including service-level agreements (SLAs), delivery timelines, and performance expectations Personal Characteristics Must be organized, self-motivated, adaptable, and have a strong desire to embrace and drive change. Capacity to take the time to listen to problems or gaps within current solutions and thoughtfully prepare answers by collaborating with team members and/or reviewing system documentation. Ability to multi-task and effectively prioritize in a highly dynamic environment. Adaptability to change and able to manage competing demands. Demonstrates a sense of urgency and reliability. Self-confidence and a professional demeanor. Must be a self-starter with a strong work ethic who takes the initiative to get things done. Positive attitude towards daily work, team members, and customers. Ability to identify and resolve problems in a timely manner. Ability to speak knowledgeably about department capability and company to existing departments. Demonstrate a desire to learn, willingness to do both menial tasks and take on more complex challenges. Total Compensation Candidate will receive a market-competitive compensation package. Comprehensive benefits (medical, dental, vision, 401k, etc.) and a fun, interactive working environment. Benefits Medical Dental Vision 401K with Company Matching Life Insurance 9 Paid Holidays PTO RAIN program: immediate access to earned wages. Paid Parental Leave Tuition Reimbursement Employee Assistance Program SBC Wellbeing Program Referral Program Visit our website to learn more who we are and what we offer, be part of the IMPACT! *****************************************
    $52k-72k yearly est. 11d ago
  • IT Specialist I

    University of Saint Mary, Inc. 4.0company rating

    Information Technology Technician Job 41 miles from Lees Summit

    The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old. THE HISTORY OF THE UNIVERSITY OF SAINT MARY: The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online. POSITION SUMMARY: The IT Specialist I (Technical Support) is responsible for providing technical support for a full range of business and classroom technology, including computer systems (hardware and software), desk phones, mobile devices, and audio-visual equipment to anyone within the USM organization who needs technical assistance. Duties include responding to hardware and software problems, updating hardware and software. Support for printers, Wi-Fi, and all peripheral devices on the USM network for faculty, staff, and students at all campuses. Configure and issue laptops; maintain laptop inventory; and provide introductory training at orientation sessions. Install and support audio/visual equipment and special events, (i.e. registration days, new student orientation, check in days, will include infrequent Saturday time). Develops/demonstrates expertise of assigned systems. Manage technical systems that support your functions. Independently assess a reported problem, determine the likely cause and take appropriate action to resolve the problem in a timely manner. Collaborate with other team members (both internal and external). ESSENTIAL FUNCTIONS: Provide customer service for the end user's technology needs, by means of phone, in person or remote control. Document all phone calls and work orders in the KACE service desk. Respond to KACE support requests and assist in troubleshooting any problems that arise. Assign tickets in the KACE service desk to appropriate team members. Image, configure and deploy PC/MAC/laptop hardware and software as necessary. Move and install computer systems as required. Support audio/visual equipment, conference room, and classroom technology. Maintain current knowledge of all office applications, Windows and Mac operating systems. Assist in the installation and management of software licenses. Perform life cycle management, including the transfer of ownership/disposal of computers. Exercise initiative in the support of customers. Schedule, prioritize and accomplish projects and tasks in a timely and effective manner. Have a security mindset and implement security measures. Create and utilizes the knowledge base and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Provide occasional out of hours support. Ability to explain technical problems in layman's terms. Maintain accurate client network documentation. Other job-related duties as assigned. REQUIREMENTS: Associate's degree from an accredited Information Technology Program or 1-2 years related experience. Familiar with Microsoft Windows 10, M365, Microsoft Office products, MS Teams. A+ certification and familiarity with MACs desired. Effective interpersonal and communication skills. Affinity with the overall mission of the University of Saint Mary. Project a positive, professional, customer focused image for the university. Ability to work independently or as part of a team in a professional and confidential manner. Must pass required background screening as appropriate. You love working with people and being a strong active listener. TO APPLY: Submit a cover letter, resume and contact information for at least three current professional references. Saint Mary is an Equal Opportunity Employer. Questions: email human resources at *************
    $50k-59k yearly est. Easy Apply 1d ago
  • IT Support Specialist I

    ISG Technology 3.4company rating

    Information Technology Technician Job 18 miles from Lees Summit

    Full-time Description Job Type Full-time, Hybrid work schedule!!! At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Client Ticket Management / SLA Adherence Initial Support Contact Update ITGlue / Tooling IMAC and B/F Support Initial Troubleshooting / Diagnosis Job Summary: The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 1-3 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 4d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology Technician Job 18 miles from Lees Summit

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $52k-71k yearly est. 48d ago

Learn More About Information Technology Technician Jobs

How much does an Information Technology Technician earn in Lees Summit, MO?

The average information technology technician in Lees Summit, MO earns between $30,000 and $87,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average Information Technology Technician Salary In Lees Summit, MO

$51,000
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