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What is a health insurance agent and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Tom Faulconer JD, CPCU, CLU, ChFC, CASL,CFP(r)
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A health insurance agent is a licensed professional who helps individuals and businesses select and enroll in appropriate health insurance plans. They are knowledgeable about the various types of health insurance policies available, as well as the costs and benefits associated with each plan. Health insurance agents work with clients to determine their specific needs, budget, and coverage requirements before recommending suitable plans. They may also assist with claims processing and resolving issues related to coverage.

What general advice would you give to a Health Insurance Agent?

Tom Faulconer JD, CPCU, CLU, ChFC, CASL,CFP(r)Tom Faulconer JD, CPCU, CLU, ChFC, CASL,CFP(r) LinkedIn Profile

Clinical Professor, Butler University

That depends on the type of agent the person is. Most of us deal with agents who sell personal lines, such as auto and home and life insurance. Their day is filled with prospecting for new clients, appointments to review current insurance with current clients, service work such as adding autos and changing addresses, and, helping take and resolve claims. Some agents specialize in commercial lines. They spend their days prospecting as well, but also work very closely with their clients on a regular basis to assure their insurance program is appropriate. This is because commercial clients usually have very large insurance policies, make frequent changes, and have lots of service work. Plus, the relationship is the key in commercial lines.
ScoreHealth Insurance AgentUS Average
Salary
3.9

Avg. Salary $49,934

Avg. Salary $59,228

Stability Level
6.8

Growth Rate 6%

Growth Rate 0.3%

Diversity
5.6
Race

American Indian and Alaska Native 0.15%

Asian 4.85%

Black or African American 9.23%

Hispanic or Latino 15.75%

Unknown 3.55%

White 66.46%

Gender

female 56.55%

male 43.45%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress Level
6.8

Stress level is high

7.1 - high

Complexity Level
8.9

Complexity Level is advanced

7 - challenging

Work Life Balance
6.1

Work Life balance is fair

6.4 - fair

What are the pros and cons of being a Health Insurance Agent?

Pros

  • High earning potential

  • Potential for career growth and advancement

  • Opportunity to specialize in certain types of insurance

  • Access to training and educational resources

  • Job stability in a growing industry

Cons

  • High stress environment

  • May require long hours, including nights and weekends

  • Commission-based pay may be inconsistent or unreliable

  • Constant changes in healthcare laws and policies can make job challenging

  • May require extensive travel to meet with clients

Health Insurance Agent career paths

Key steps to become a health insurance agent

  1. Explore health insurance agent education requirements

    Most common health insurance agent degrees

    Bachelor's

    50.4 %

    Associate

    20.5 %

    High School Diploma

    12.7 %
  2. Start to develop specific health insurance agent skills

    SkillsPercentages
    HIPAA57.45%
    Health Insurance11.20%
    Customer Service8.06%
    Health Insurance Products3.28%
    Health Insurance Sales2.26%
  3. Complete relevant health insurance agent training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New health insurance agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a health insurance agent based on U.S. Bureau of Labor Statistics data and data from real health insurance agent resumes.
  4. Obtain the necessary licensing

    Becoming a licensed health insurance agent usually doesn't require a college degree. However, you need to pass an exam to become a licensed health insurance agent in most of states. 38 states require health insurance agents to have license for their work. You can see the list of states below.
    StateEducationExamLicense Url
    Alabama--Licensed Insurance Producer
    ArkansasDegree requiredState exam requiredInsurance Sales Producer (Agent)
    ColoradoSpecific course requiredState exam requiredInsurance Agent
    ConnecticutSpecific course requiredState exam requiredProducer License, Individual
    Delaware-State exam requiredInsurance Agent
  5. Gain additional health insurance agent certifications

    Health insurance agent certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific health insurance agent certification, having one may help you stand out relative to other applicants.

    The most common certifications for health insurance agents include Certified Professional, Life and Health Insurance Program (CPLHI) and Health Insurance Associate (HIA).

    More About Certifications
  6. Research health insurance agent duties and responsibilities

    • Manage communication points between corporate advisers, providers and patients for medical service advisory requests.
    • Sold/Enrol individuals in ACA health plans over the phone by making cold calls on a daily basses.
    • Explain healthcare benefits cover by major insurance carriers under the ACA.
    • Post CPT codes and ICD-9 codes for every patient at check-out.
  7. Prepare your health insurance agent resume

    When your background is strong enough, you can start writing your health insurance agent resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a health insurance agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Health Insurance Agent Resume templates

    Build a professional Health Insurance Agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Health Insurance Agent resume.
    Health Insurance Agent Resume
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    Health Insurance Agent Resume
  8. Apply for health insurance agent jobs

    Now it's time to start searching for a health insurance agent job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Health Insurance Agent Job

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Average health insurance agent salary

The average Health Insurance Agent salary in the United States is $49,934 per year or $24 per hour. Health insurance agent salaries range between $34,000 and $72,000 per year.

Average Health Insurance Agent Salary
$49,934 Yearly
$24.01 hourly

What Am I Worth?

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How do health insurance agents rate their job?

-/5

5 Stars

4 Stars

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2 Stars

1 Star

Health Insurance Agent reviews

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A zippia user wrote a review on Nov 2019
Pros

It give me unforgettable memories and experience In additional generating life time skills and excellence of the knowledge of is involved

Cons

It very stressful and so much calculation with the work plus graphical representation of the work experience


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A zippia user wrote a review on Oct 2019
Pros

The diversity of the work flow and the diverse network of people I work with on the daily. From customers,lenders, realtors, inspectors to underwriters and Sales representatives. I enjoy assisting others, problem solving and analyzing the different needs and products available to the client.

Cons

Scripts, depending on who you work for.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.