Senior Product Designer
HCL International Job In Palo Alto, CA Or Remote
About Us: We are a forward-thinking team dedicated to pushing the boundaries of digital product design. We focus on creating exceptional user experiences across web and mobile platforms, emphasizing innovation, collaboration, and a user-centered approach. If you thrive in a creative environment and are passionate about delivering impactful designs, we want to hear from you!
Role Overview
As a Senior Product Designer, you will play a key role in shaping the user experience of our digital products from conception through to launch. You'll collaborate closely with multidisciplinary teams, bringing design excellence to every stage of the process. This position is ideal for someone who enjoys transforming complex ideas into intuitive, beautiful designs and is motivated by the opportunity to influence the product's evolution.
Key Responsibilities
Lead Design Projects: Drive the design process from research and ideation to final launch, ensuring a seamless user experience throughout.
Design Process Engagement: Participate in all aspects of design, including research, brainstorming, prototyping, user testing, and iteration.
User-Centered Design: Create personas, journey maps, user flows, wireframes, and prototypes to communicate design concepts effectively.
Workshops & Collaboration: Organize and lead workshops, design reviews, and user interviews to gather feedback and refine design solutions.
Advocate for Design Excellence: Champion best practices and high standards in design, collaborating closely with cross-functional teams.
Design System Maintenance: Maintain and evolve design systems, toolkits, and brand collateral to ensure consistency across all products.
Team Contribution: Contribute to the overall growth, culture, and productivity of the design team, sharing insights and learnings.
What We're Looking For
Experience: 5+ years of experience in product design for web and mobile applications.
Design Expertise: Strong understanding of design thinking, user-centered design principles, and familiarity with leading design tools and methodologies.
Creative Problem-Solver: Ability to build user empathy and translate complex requirements into intuitive, engaging designs.
Data-Driven Approach: Ability to back up design decisions with user research, data analysis, and a deep understanding of design principles.
Visual Communication: Skilled in translating complex data and user processes into clear, elegant visualizations and interfaces.
Core Design Skills: Expertise in layout, typography, iconography, and information architecture.
Continuous Learning: Passion for exploring new design trends, tools, methods, and emerging technologies.
Portfolio: A strong portfolio showcasing case studies and the thought process behind your design solutions.
Preferred Skills (Nice to Have)
Interest in Emerging Technologies: Experience or enthusiasm for digital assets, Web3 technologies, and blockchain.
Community Involvement: Active participation in the design community through speaking, writing, or hosting events.
Technical Knowledge: Familiarity with front-end development languages such as HTML, CSS, JavaScript, React, etc.
Design Systems: Experience in building and managing UI libraries and design systems.
Why Join Us?
Innovative Culture: Be part of a team that values creativity, experimentation, and continuous growth.
Career Development: Opportunities for personal and professional growth as you contribute to meaningful projects.
Collaborative Environment: Work with a talented and diverse team of professionals who share a passion for design and innovation.
Flexibility: Enjoy a remote work setup that supports work-life balance while allowing you to focus on delivering your best.
Associate Practice Client Partner
Remote Job
Infosys seeks an Associate Practice Client Partner for ESG and Sustainability practice. In this role the leader will accomplish sales budget and forecasts by developing marketing opportunities and plans; devising sales strategy; implementing sales plans; managing and developing practices to achieve, carrying a personal quota, and exceeding Infosys growth targets. Deliver sales budget with YOY bookings growth. Act disruptively in the market in a way that we move ahead of market trends and take market and account share from the competition. Develops the market for Infosys Sustainability service offerings by designing, developing, and executing the Sales plan in line with annual/quarterly objectives. Enables and tracks business pipeline, deal closure, account management and contract management. Develops and maintains a team spirit reflecting the role of Sales in the company. Sustains rapport with key accounts; explores specific needs; anticipates new opportunities. Engage the consultant community in the selling process and energize them. The Associate Practice Client Partner works together with their manager (Senior Practice Client Partner / Practice Client Partner) to build an account plan and is responsible for client management based on the account plan. Usually, the APEM handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.
About Infosys Sustainability Services
At Infosys ESG & Sustainability practice, we believe that sustainability and technology are inseparable imperatives for any business. Therefore, we proactively identify opportunities across the enterprise value chain for digital intervention to accelerate sustainability and community benefit. Infosys brings one-of-a-kind partnership potential to our engagements, from corporate strategy, compliance, and implementation to establishing a sustainability-first culture.
To learn more about Infosys and see our ideas in action please visit us at ***************
Role Description
* Client relationship management and business development: Practice sales across industry verticals in the Sustainability space. Manage client relationships, build a portfolio, and own the opportunity management cycle (Prospect-Evaluate-Propose-Close)
* Client delivery assurance: Collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client.
* Account planning and governance: Create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience
* Sustainability expertise to conduct initial conversations independently before involving Subject Matter Experts
* Detailed knowledge of multiple industry sectors such as Food, Consumer goods, Manufacturing, Energy & Utilities, Media, Telecommunications, etc
* Sales-oriented mindset with a keen focus on driving real business growth
* Proactive and ambitious attitude towards business development, blending lead generation with deal closure
* Knowledge of various ESG and sustainability regulations
* Ability to illustrate how technology plays an enabler and accelerator's role in meeting sustainability objectives. Should be able to construct use cases and position them with business & IT stakeholders.
* Work with business and IT executives from the client to identify the business needs and drive the initial discussions to fulfill business growth requirements.
* Sales and business development: Drive winning solutions and proposals.
* Build partnerships with large and small players to construct winning propositions.
* Knowledge of cloud-specific go-to-market solutions across GCP/AWS/Azure, Cloud consulting, cloud migration, cloud engineering, cloud-native development, cloud operations, cloud security, data and AI, cloud optimization
* Understanding cloud technologies like IaaS, PaaS, containers/Kubernetes, AI/ML, migration/optimization/telemetry tools etc.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is currently unable to provide immigration sponsorship for this role.
Preferred Qualifications:
* Knowledge of industry-specific go-to-market solutions
* Good understanding of industry-specific business issues and drivers
* Global Delivery Model experience
* Experience managing large multi-location consulting engagement teams
* Track record as an Account Manager in a rapidly growing client relationship
Estimated annual compensation range for candidates based in US are as indicated below:
Max-$169000 & min-$98000
Benefits:
Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
Senior Tech Support Associate Infra
Remote or New York Job
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0pt"span calibri",sans-serif"="" style="font-family:"• Hardware Inventory Management ensuring stock levels are constantly monitored.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Hardware request and receipt through our internal ordering system.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Actively monitoring the ticket queue and managing requests through to completion.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Housekeeping on IT rooms.
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0pt"span calibri",sans-serif"="" style="font-family:"• Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam).
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0pt"span calibri",sans-serif"="" style="font-family:"• Supports hardware decommissioning events.
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0pt"span calibri",sans-serif"="" style="font-family:"• Supports Business moves / changes - ensure involvement in early stages of planning.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Managing escalations through to conclusion.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Manage client expectations.
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0pt"span calibri",sans-serif"="" style="font-family:"• Setup and installation of Temporary training rooms / Office wide events - Expo's.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Comms room patching.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Supports work from home hardware requests.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Ensure that policies and guidelines relating to overtime and expenses are adhered to.
All local guidelines for cost control are adhered to.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Work across lines of service to ensure a coordinated approach to providing support for the customer.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Perform basic troubleshooting, system upgrades and replacements for employees.
/span/span/span/spanbr/span style="font-size:12pt"span style="font-family:Aptos,sans-serif"span style="font-size:11.
0pt"span calibri",sans-serif"="" style="font-family:"• Deploy equipment for new hires and refreshes and collect equipment from offboarded employees.
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0pt"span calibri",sans-serif"="" style="font-family:"• Evaluate user requests and requirements and recommend effective technological solutions.
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0pt"span calibri",sans-serif"="" style="font-family:"• Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals.
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0pt"span calibri",sans-serif"="" style="font-family:"• Will be required to work outside business hours and participate in additional weekend work.
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0pt"span calibri",sans-serif"="" style="font-family:"• Image/re-image computers, configure IP phones and mobile phones.
/span/span/span/spanbr/br/ br/strong About Us/strongbr/Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
br/br/strong Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
/strong/div
Utilities Field Service Management Consultant
Remote Job
Infosys is seeking a Utilities Field Service Management Functional Consultant. In the role of Field Service Management Consultant, you will interface with key stakeholders and apply your proficiency across different stages of the Software Development Life Cycle including Running Functional Workshops, Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality functional deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
This position is based out of Columbus, OH. Candidate can work from anywhere in USA and or Remote during EST time zone. This position may require travel to project locations.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 7 years of experience with Information Technology.
Preferred Qualifications:
* At least 5 years of experience including experience in Utilities in Field Service Management Area
* Experience in playing the role of functional lead, driving requirements and design considering product fitment and client requirements.
* Experience in handling solutions in the areas of Electric and Gas distribution.
* Expertise in at least one of the leading Field Services products (Salesforce Field Service/IFS/D365/Oracle Field Service)
* Ability to handle clients, multiple stakeholders and drive specific solution areas to closure.
* Strong communication and Analytical skills
* Ability to work in team in diverse/ multiple stakeholder environment
* Experience and desire to work in a Global delivery environment
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
Estimated annual compensation range for this role will be as follows:
In CA / WA / NY / CO: 94,000 to 131,600
In Washington, DC: 85,700 to 124,600
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Supply Chain Consultant
Remote Job
Infosys is looking for a Principal Consultant with Business Consulting/Domain Consulting experience to work with our global clients, lead a team of consultants to execute consulting engagements and provide domain leadership to Technology initiatives.
We offer business and domain consulting leadership in Technology transformation programs of our clients. The group also focuses on building capabilities and creating offerings aligned with business and tech trends in the market.
Required Qualifications:
* Candidate must be located within commuting distance of Richardson, TX or be willing to relocate to the area.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 11 years of experience in Information Technology.
* All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
* Must have familiarity to at least one industry segment- Automotive, Aerospace, Discrete Manufacturing, Process Manufacturing or CPG
* Experience of leading client engagements wearing the "domain hat" in Technology transformation programs. Nurture a team of domain consults and Business Analysts for client engagements, market development activities, offerings/solution building and thought leadership initiatives.
* Able to Co-own sales initiatives and marketing efforts. Support Bid management/ Proposal making. Conceptualize and co-build (with the tech team) offerings and solutions proactively based on market needs.
* Expertise in min one or two functional areas - Planning, Manufacturing Operations, Supply Chain, Sourcing & Procurement, Logistics & Distribution, Customer Relationship, Sales, Channel Management, After market and Service
* Strong problem solving, leadership and communication skills.
* End to end technology transformation program experience. Ability to interact at CXO level.
* Publication in business periodicals or invited speakership in industry forums.
* Global experience, especially stints in the US or Europe
* Experience with IT or Consulting/ Advisory firms. IIBA/ APICS/ SCOR/ TOGAF or equivalent certifications
* Bridge gap between business and IT ensuring common understanding and IT/Business alignment. Coordinate the business subject matter experts' involvement in all aspects of the project.
Estimated annual compensation range for this role will be as follows: In CA / WA / NY / CO / MD / IL / MN : $ 114000 to $167000 and Washington, DC will be $106000 to $147500.
Infor M3 Techno Functional Lead Consultant
Remote Job
Infosys is seeking an experienced Infor M3 Techno Functional Lead Consultant with multiple implementations/support experience. This position's primary responsibility will be to work as a lead support member on the AMS program. Under limited supervision, the Lead Consultant must function as a member of a team and participate in all phases of the software development life cycle (SDLC). The Lead Consultant must possess fundamental understanding of software/systems analysis, design, and performance principles. The Lead Consultant must be able to discuss technical issues competently with client stakeholders and develop technical recommendations based on options presented. The lead consultant will be accountable in driving activities such as maintenance, patching, upgrades, process improvements, etc.
Required Qualifications:
* At least 7 years of Information Technology experience.
* Candidate can be located Anywhere in USA but must travel to Blue Ash, OH for major milestones.
* Candidate will have excellent hands-on working experience on Infor M3 applications and deep understanding of its offerings.
* Candidate should have expertise in M3 integrations, data engineering, analytics, and cloud technologies. The role involves L2/L3 technical support, minor enhancements, API management, and data pipeline optimizations to ensure seamless business operations across Manufacturing, Supply Chain, Procurement, Sales and Finance in the Food & Beverage industry.
* Candidate should have end-user support and troubleshooting for production planning, batch processing, and MRP issues in Infor M3 CloudSuite. The role includes analyzing system errors, making small configuration changes, and ensuring seamless production execution.
* Should be able to provide L2/L3 Functional and technical support for Infor M3 Cloud and related applications.
* Should be able to troubleshoot BOM updates, routing issues, and MRP inconsistencies.
* Should be able to work with Infor ION, MEC, APIs, and BODs to resolve data and integration issues.
* Should be available for On Call support of high priority issues.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* Familiarity with Infor M3 food industry-specific workflows and compliance is a plus.
* Experience in the Food & Beverage industry a plus.
Estimated annual compensation range for this role will be as follows:
In CA, WA, NY, CO: $94,000 to $131,600
In Washington, DC: $85,700 to $124,600
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
Associate Manager - Client Services, Healthcare and Insurance Life Practice
Remote Job
Job description - Manager/Senior Manager Client Services EdgeVerve is hiring a Sales Leader to build a focused market strategy and implement pro-active sales activities for our Healthcare and Insurance Life Practice. Come join the team and put your net-new sales and business development skills to work today!
You will grow net new business and a new pipeline in the Healthcare & Insurance Life space. Requires deep understanding of market and competition to develop appropriate sales strategies and apply the sales and solution expertise. The ideal candidate will have a deep understanding of these industries, a proven track record in enterprise sales, and the ability to build strong client relationships.
AI Next
EdgeVerve AI Next is a powerful platform designed to alleviate the administrative burden on the insurance industry. Automating the processing of claim forms, EOBs, medical invoices, certificates of insurance, and other documents can significantly improve efficiency and reduce costs.
Work Location
North America
Work Authorization
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Experience range
15 years of experience selling multiple software products and services. A minimum of 5 years of previous experience leading a software or technology sales team is preferred.
Responsibilities
* The successful candidate will lead sales efforts and pursuits across Healthcare and Insurance Life industry selling our software solutions
* Build and maintain a robust pipeline of potential clients in Healthcare and Insurance.
* Develop and execute a sales strategy tailored to the Healthcare and Insurance sectors, aligning with company goals.
* Goal sheet designed around TCV, Revenue and sold Deal Margin.
* Understand client business needs and collaborate with internal team and deliver AI solutions.
* Convert new accounts for IP and services revenue from a given Target Account List.
* Drive renewals and foster long- term partnerships by demonstrating consistent value delivery.
* Develop trusted and long-term engagements, driving net new business, focused on enterprise accounts, and building customer relationships in chosen market segment (geographical).
* Sales Leadership: Lead and mentor a top-performing sales team, driving revenue growth and increasing market share.
* Technical Expertise: Leverage knowledge of AI, machine learning, and data mining technologies to conduct effective conversations with IT decision-makers.
* Collaboration: Work closely with internal teams, including product, marketing, and delivery, to align strategies and ensure successful execution.
Qualifications
* Bachelor's degree in business, Healthcare Administration, Computer Science, or a related field. MBA or advanced degree preferred.
* Strong consultative sales skills with the ability to understand client challenges and propose customized AI solutions
* Exceptional negotiation, presentation, and communication skills.
* Experience selling AI, document digitization, and digital solutions (especially in AI, cloud, and managed services).
* Proven track record of meeting and exceeding sales quotas, with a focus on TCV or revenue-based metrics
* Demonstrated ability to develop relationships with the 'C' or VP level business users to articulate business value and influence strategic application of EdgeVerve products
* Experience building, managing, and inspiring high-performing teams.
* Result-oriented, with a passion for innovation and technology.
* Strong leadership, interpersonal, communication and presentation skills
* Willingness to travel extensively to meet clients and attend industry events.
About EdgeVerve
EdgeVerve Systems Limited, a wholly-owned subsidiary of Infosys, is a global leader in developing digital platforms, empowering clients to unlock unlimited possibilities in their digital transformation journey. Our purpose is to inspire enterprises with the power of digital platforms, thereby enabling our clients to innovate on business models, drive game-changing efficiency, amplify human potential, and foster a connected ecosystem. Our comprehensive platform portfolio (EdgeVerve AI Next, AssistEdge, XtractEdge, and TradeEdge) across Automation, Document AI, and Supply Chain helps inspire global enterprises to bridge silos in people, processes, data, & technology, discover & automate processes, digitize & structure unstructured data, and unlock the power of the network by integrating value chain partners. With a deep-rooted entrepreneurial culture, EdgeVerve's innovations are helping global corporations across sectors such as financial services, insurance, retail, consumer and packaged goods, life sciences, manufacturing, telecom, utilities, and more.
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Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Citrix Technical Architect
Remote Job
Infosys is seeking a Citrix Technical Architect. This position will interface with key stakeholders and lead the design, implementation, and optimization of Citrix Virtual Desktop Infrastructure (VDI) solutions across both persistent and non-persistent environments, supporting On-Premises and Citrix Cloud deployments. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required skills:
* The client is based out of Wichita KS. Candidate can work anywhere from USA. This position may require few travels per client needs.
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 7 years of Information Technology experience.
* At least 6 years of experience in Citrix architecture roles
* This role may involve elevated access to Impact Level 4 (IL4) data and/or security requirements for handling controlled unclassified information (CUI) and sensitive data as defined by US Department of Defense (DoD). The eligible candidates must be US Citizens only
Technical Expertise:
* Strong hands-on experience with Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and Citrix Gateway
* Design and architect scalable Citrix solutions for persistent and non-persistent VDIs
* Lead migration and hybrid deployment strategies between On-Prem and Citrix Cloud
* Proficiency in managing HP thin clients using HP Device Manager
* Deploy and manage HP ThinPro and Windows-based thin clients using HP Device Manager
* Expertise in Ivanti Application Control and Environment Manager
* Solid understanding of Active Directory, Group Policy, and Windows OS internals
* Experience with PowerShell scripting for automation and reporting
* VDI lifecycle management - updates, upgrades, patching
* Troubleshoot complex Citrix issues related to performance, connectivity, and user experience
Preferred Skills:
* Excellent problem-solving, communication, and documentation skills
* Ability to work independently and manage complex technical solutions
* Technical leadership and mentoring capabilities
* Respond to customer RFPs/RFIs and provide VDI solutions and estimations
* Willingness to learn new technologies and adapt to different roles
* Good to have any or more certificates such as:
* Citrix Certified Expert - Virtualization (CCE-V)
* Ivanti Certified Professional
* HP Device Manager Certification
* Microsoft Certified: Azure Virtual Desktop Specialty
Estimated annual compensation range for this role will be as follows:
In CA/ WA / NY / CO / MD / IL / MN: $96,000 to $134,000
In Washington, DC: $85,600 to $129,000
Benefits: Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Senior Principal Consultant OCM - Business Consulting
Remote Job
Senior Principal OCM- Business Consulting (Workforce Transformation Practice) Infosys Consulting is seeking Workforce Transformation Management consultants looking for long-term growth and career enhancing opportunities working in the fast-growing WX practice. The ideal candidate will have at least 09 years of OCM project experience. The successful candidate will have demonstrated experience in building OCM programs, as well as in sales and practice development. The ideal should also be experienced in interacting effectively with client executives, business and IT client members in consultative project engagements.
About the practice
Infosys' global Workforce Transformation practice delivers state-of-the-art OCM, OE/OD, Learning and Human Capital Management solutions to clients across industry sectors. Our holistic approach integrates both business and technology perspectives, ensuring that we mitigate risk and safeguard business operations, while helping clients capture the business value envisioned for their transformations.
At Infosys, our collaborative work approach and flat organizational structure create a business culture that allows new consultants to dive right in, have access to all levels of practice leadership, become an integral part of the team immediately and add value to our innovative client solutions.
About the Role
As a Senior Principal, you will anchor proposal preparation and engagement delivery efforts for the OCM program tracks on major transformation programs. You will lead the development of the OCM solution, take bottom line for delivery, and guide teams on project processes and deliverables. You will collaborate and interface with senior clients daily to build confidence and lead/guide the team in aligning deliverables to business needs and mitigating business risks.
You will also contribute to branding, thought leadership, knowledge management and capability-building within Infosys Consulting, with the objective of providing high-quality and value-adding OCM solutions that enable our clients to meet the changing needs of the global landscape. You will be part of a vibrant and diverse Workforce Transformation global community, where we enjoy collaborating, learning from each other, and solving emerging workforce transformation challenges in the digital landscape.
Responsibilities include:
The OCM Lead is responsible for the successful delivery of the OCM track on Infosys' largest client programs. Individuals with these specialty skills manage large, complex OCM programs, ensuring delivery of solutions against client business requirements. As the OCM Lead, you will lead a project team in delivering a solution to the client as set forth the project charter, project agreement or contract, using the appropriate methodology and approach. You will have overall responsibility for managing scope, cost, schedule, and deliverables, and will be expected to apply normal project management techniques for planning, tracking, change control, and risk management. You will manage all project resources, including any subcontractors, and provide day to day direction to the project team and regular project status updates to the client and to Infosys, focused on on-time, on-budget and on-value measurements.
A Senior Principal will also have the following other responsibilities:
Business Development/Sales
* Develop and leverage client relationships to help identify and pursue sales opportunities.
* Lead development of the OCM tracks of ERP pursuits, including both solution development and written/oral proposals.
Practice Development
* Author OCM points of view, methodologies, tools, and IP.
* Contribute to practice growth through recruitment, training and retention of top consulting talent.
* Advance personal and firm brand though presence in social media, publications and speaking events.
People Development
* Coach and mentor junior consultants in practice area.
* Build OCM team through mentoring, training and on the job coaching.
* Participate actively in performance management processes for counselees and team members.
Basic Qualifications:
* 9+ years of end-to-end OCM experience for technology transformation programs.
* At least 3 full-life-cycle technology implementations in key OCM roles.
* At least 1 full-life-cycle technology implementation in lead OCM role.
* Track record of consulting sales and business development, including delivering on quantitative financial targets.
* Track record of consulting practice building and offerings/IP development; demonstrated thought leadership in field(s) of expertise.
* Strong oral and written communications skills, including presentation skills (development of the presentation and executive level presentation).
* Comfort with change and ambiguity; ability to flex approach to changing external stimuli.
* Highly collaborative work style, with a history of strong internal and external business partnerships.
* Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
* Candidates authorized to work for any employer in US without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
For candidates based out of CA, WA, NY, CO, MD, IL, MN,DC states, estimated annual compensation will be $157500 to $192500
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
GE Smallworld Developer and Support Analyst
Remote Job
Infosys is looking for a GE Smallworld Developer and Support Analyst - In this role candidate should be playing as a technology lead for implementing GIS solutions for Electric/Gas Utilities specific to GE Smallworld platform. The Candidate need to have experience in implementing GIS solutions preferably in Utilities markets. Candidates having strong experience in Magik Code programming. Candidate will be responsible to interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
This position is based out of Chicago, IL, Baltimore, MA, Philadelphia, PA. Candidate can work from anywhere in USA and or Remote during EST time zone. This position may require travel to project locations.
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of Information Technology experience.
* Experience in GE Smallworld Development and Maintenance.
* GE Smallworld EO GDO Development Experience in Magik Code Programming and is Hands on.
* Interface/Integration Expertise
* Safe FME Expertise including SBS FME Plugin.
* Expertise working in Agile Environment
Preferred Qualifications:
* Experience of at least 1 or 2 full-cycle implementation for a utility (Electric/Gas) with hands on design, development and deployment experience in GIS.
* Experience with process integration of GIS with other utility enterprise and operational systems
* Good interpersonal communications and analytical ability
* Ability to work in teams in a diverse, multi-stakeholder environment comprising of Business and Technology teams
* Experience and desire to work in a global delivery environment
* Should be familiar with the latest technology trends in the GIS Industry.
* Should participate in requirement discussions with the client for the GIS program.
* Should be able to resolve issues related to the development or support of GIS applications
* Should be able to design the forms, workflows and portlets, integration with the required systems. Mobile platform development is an added advantage.
* Should be able to perform issue resolutions during support /Post-Go Live phase.
* Should be able to assist the Testing team with the functional areas to be tested.
* The candidate must be a team player and is also expected to help the project team with any functional issues that may arise during the course of the project.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
"Estimated annual compensation range for this role will be as follows:
In CA / WA / NY / CO: $73,000to $102,200
In Washington, DC: $66,500 to $100,300
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements
Enterprise Sales Executive
Remote Job
Job description - Enterprise Sales Executive EdgeVerve is looking for a Sales Leader to grow net new business and build a robust pipeline across industries. If you thrive on closing deals and driving business growth, we want you on our team! As the Leader of Enterprise Sales, you will be instrumental in driving adoption of cutting-edge AI-first platforms, delivering impactful solutions to enterprise clients, and positioning EdgeVerve as a trusted advisor in the AI and digital transformation space.
About AI Next
EdgeVerve AI Next bridges silos across people, processes, data, and technology for enterprises, amplifying the value of their existing digital core investments. Part of Infosys Topaz, which includes a comprehensive range of services aimed at boosting productivity, velocity, and AI capabilities. AI Next is positioned as a platform to drive transformation in Business Operations and Programs at Scale
Work Location
North America
Work Authorization
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Experience range
15 years of experience selling multiple software products and services. A minimum of 5 years of previous experience leading a software or technology sales team is preferred.
Responsibilities
* Develop and implement a robust enterprise sales strategy aligned with EdgeVerve objective
* Identify and target high-value enterprise clients across key verticals such as finance, healthcare, retail, and manufacturing
* Goal sheet designed around TCV, Revenue and sold Deal Margin
* Lead Sales initiatives to penetrate new markets and grow market share.
* Drive revenue growth by identifying, qualifying and closing enterprise- level opportunities
* Expertise in negotiating large multi-year contracts with complex stakeholders
* Manage a portfolio of high-value accounts, ensuring client satisfaction and long- term retention
* Develop trusted and long-term engagements driving net new business and renewals focused on enterprise accounts
* Build deep relationships with key decision- makers, including C-suite executives
* Provide feedback on market demands to influence product roadmap and strategy
* Convert new accounts for IP and services revenue from a given Target Account List
Qualifications
* Proven track record of meeting and exceeding sales quotas, with a focus on TCV or Revenue-Based Metrics
* Preferred experience in selling RPA Automation/ Document digitization and AI / Supply Chain digital AI applications to enterprise clients
* Expertise in negotiating large, multi-year contracts with complex stakeholders
* Demonstrated ability to develop relationships with the 'C' or VP level business users to articulate business value and influence strategic application of EdgeVerve products
* Results- driven with a track record of exceeding sales goals and quotas
* Highly collaborative, with strong interpersonal and communication skills
* Willingness to travel extensively to meet clients and attend industry events
About EdgeVerve
EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, is a global leader in developing digital platforms, empowering clients to unlock unlimited possibilities in their digital transformation journey. Our purpose is to inspire enterprises with the power of digital platforms, thereby enabling our clients to innovate on business models, drive game-changing efficiency, amplify human potential, and foster a connected ecosystem. Our comprehensive platform portfolio (EdgeVerve AI Next, AssistEdge, XtractEdge, and TradeEdge) across Automation, Document AI, and Supply Chain helps inspire global enterprises to bridge silos in people, processes, data, & technology, discover & automate processes, digitize & structure unstructured data, and unlock the power of the network by integrating value chain partners. With a deep-rooted entrepreneurial culture, EdgeVerve's innovations are helping global corporations across sectors such as financial services, insurance, retail, consumer and packaged goods, life sciences, manufacturing, telecom, utilities, and more.
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Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Advanced Power Systems Engineer
Remote Job
Infosys is seeking a Advanced Power Systems Application Engineer -(AspenTech, GE eterra ADMS or Schneider Electric). In this role, you will be working with Electric Utilities and Distribution System Operators on modelling, functional software specifications, designing, testing, application tuning and delivery. You will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose, and create the solution. You will also play an important role in the development, configuration, and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
This position is based out of Rosemead, CA, Charlotte, NC, Juno Beach, FL. Candidate can work from anywhere in USA and or Remote during EST or PST time zone. This position may require travel to project locations.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 4 years of experience in Information Technology.
* Experience of at least 1 full-cycle implementation for a utility (Power) with hands on Functional testing and deployment experience of ADMS (AspenTech, GE eterra ADMS or Schneider Electric)
Preferred Qualification:
* At least 5 years of experience in electric distribution automation processes and systems
* Knowledgeable in smart distribution and transmission control systems
* Should have strong understanding on grid operational suites (ADMS, EMS, SCADA)
* Should be hands-on with DMS related functionalities e.g. Distribution Power Flow, Switching, FLISR, Volt Var Optimization related configuration and validation
* Should be hands-on with OMS and related functionalities e.g. Trouble Management, Crew management, Outage Indices and storm related configuration and validation
* Experienced in model management, tabular and UI configuration and SCADA display builds
* Should be able to comprehend and design industry standard information exchange models like CIM (61970 & 61968).
* Should be able to develop business process and system use cases
* Should be able to guide, mentor and review the end-to-end solution and perform issue resolutions during support /Post-Go Live phase
* Experience in utilities in North America
* Experience and desire to work in a management consulting environment that requires regular travel
* Experience and desire to work in a Global delivery environment
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
"Estimated annual compensation range for this role will be as follows:
In CA / WA / NY / CO: $73,000 to $102,200
In Washington, DC: $66,500 to $100,300"
The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Senior Labor Project Manager
Remote Job
Infosys Public Services is seeking a Senior Labor Project Manager, to join our Team. Description (scope of work or brief narrative): * The Project Manager will provide project management support on large Labor system implementations and projects, such as Unemployment Insurance (UI) Tax, Benefits, and Appeals, Paid Family Medical Leave (PFML), Workforce, Disability, or Industrial Affairs, etc.
* This position will be a responsible for working in a fast-paced environment focused on ensuring the project team provides quality services within time and budget for our clients.
* Support managing software implementations from contract execution to post-production, to ensure successful completion on-time and within budget.
* Support developing the project schedule, detailed work plans, project estimates, and resource plans including the determination and acquisition of needed resources.
* Supporting the project team to ensure deliverables are deployed with the highest quality standards on time.
* Communicating project status internally, to the project team, and externally with the customer and any other involved parties regularly.
* Managing work team activities, risks, and commitments within the constraint of time, cost, and quality while maintaining an intense focus on customer satisfaction.
* Conducting meetings with project teams and vendors as needed.
* Working collaboratively with internal resources to ensure we meet/exceed productivity targets.
* Ensuring the successful completion of the project on schedule and within budget.
Required years of experience, training, technical skills, and other requirements for job performance:
* Minimum 7 years of project management experience.
* Project management experience with large system implementations.
* PMP Certified.
* Structured and process driven mindset to drive and lead change with good influencing skills.
* A strong desire to achieve customer satisfaction and service standards.
* Excellent client/relationship skills - with strong written and oral communication skills.
* Must be comfortable and confident presenting to and meeting with client C-Level leadership.
* Project management experience with commercial software development.
* Labor, such as Unemployment Insurance (UI) Tax, Benefits, and Appeals, Paid Family Medical Leave (PFML), Workforce, Disability, or Industrial Affairs related products experience.
* Salesforce experience.
* Be flexible to meet with resources in varying time zones outside of normal work hours.
* Areas of Responsibility
* Proposal development / solution design
* Engagement launch
* Engagement delivery
* Engagement management
* Client relationship management
* IP protection
* Operations
* Competencies
* Business growth and strategic planning
* Client centricity and business metric management
* Project management
* Commercial knowledge
* Analytical ability
* High impact communication
* Planning and organization
* Driving innovation
* Leadership Qualities
* Passion: Passionate about customer success.
* Inquisitive: Always learning; approaches each interaction with open mind; great listener and hands-on.
* Leadership: Self-aware and strategic thinker; proficient at building strong relationships.
* Communicator: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence.
* Team Player: Proficient at collaboration and working with members of a team.
* Urgency: Ability to move fast and drive business value and results.
* Adaptable: Excels in high levels of uncertainty and change.
Educational Requirements:
A Bachelor's Degree in Engineering or a foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education.
The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.
Advance Energy Management System (AEMS)Consultant
Remote Job
Infosys is seeking a Energy Management System (AEMS) PowerOn Reliance Consultant. - In this role, you will be working with Electric Utilities or ISOs (Independent System Operators) and Transmission and Distribution System Operators on modelling, functional software specifications, designing, testing, application tuning and delivery. You will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose, and create the solution. You will also play an important role in the development, configuration, and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
This position is based out of Minneapolis.MN. Candidate can work from anywhere in USA and or remote during CST time zone. This position may require travel to project locations.
Required Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 7 years of experience in Information Technology.
* Experience in configuring, deploying and validating Advanced Power Systems Application / EMS
* Experience of at least 3 full-cycle implementations for a utility (Power) with hands on Functional testing and deployment experience of GE PowerOn Reliance
Preferred Qualification:
* At least 10 years of experience in Transmission and distribution automation processes and systems
* Experienced in TSM, GDC, SCADA, ICCP, Display building
* Should have strong understanding on grid operational suites (ADMS, EMS, SCADA)
* Should be able to develop business process and system use cases
* Should have excellent soft-skills and leadership skills to lead assessment workshops, and work with Enterprise architects to design roadmaps for next 5 years.
* Experience in utilities in North America and understanding of NERC-CIP
* Should be able to guide, mentor and review the end-to-end solution and perform issue resolutions during support /Post-Go Live phase
* Experience and desire to work in a management consulting environment that requires regular travel
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
"Estimated annual compensation range for this role will be as follows:
In CA / WA / NY / CO: $94,000 to $131,600
In Washington, DC: $85,700 to $124,600"
The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Health and Human Services Solution Architect
Remote Job
Infosys Public Services is seeking an HHS Solution Architect to join our team. Description (scope of work or brief narrative): * Provide and document Health and Human Services solutions * Review requirements and develop solutions * Anchor technical proposal work
* Act as a Subject Matter Expert to educate internal and external clients
* Mentor junior resources, enabling knowledge growth in the organization
* Create thought leadership
* Present and advocate at industry events
* Participate in client and prospect meetings
* Oversee and advise ongoing implementations
* Work as a Solution Architect in the HHS domain.
* Own and drive Solution workshops with Customers by aligning with Internal and Customer Technical Teams.
* Ability to learn and adapt to new Technologies and frameworks.
Required years of experience, training, technical skills, and other requirements for job performance:
* Minimum 7+ years' experience in a Health and Human Services, preferably in Eligibility and Medicaid
* Knowledge of HHS standards such as MITA, MECT, FISMA, MARS-E, etc.
* Knowledge of architecture standards and models, cloud technologies, and Information Technology in general
* Strong knowledge of Application, Architecture, Programming language, latest technology frameworks, and Enterprise Architecture standards.
* Knowledge of COTS packages in the HHS domain and experience in any one platform is preferred. ( Dynamics, Salesforce, ServiceNow, Curam, etc.)
* Excellent writing skills, experience with proposals in the public sector
* Must be able to develop creative solutions to problems
* Industry certification in TOGAF is preferred.
* Willingness to travel to Customer locations for Project work.
Educational Requirements:
* A Bachelor's Degree in Engineering or a foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education.
The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.
Automation Consultant
Remote Job
In the role of an Automation Consultant, you will be part of the consulting team in different phases of the project including discovery, solution generation, design, development and deployment (for small/low complexity projects); document system understanding, contribute to knowledge transfer with the objective of providing high-quality and value-adding consulting solutions to customers within guidelines, policies and norms of Infosys.
Responsibilities:
* Understand gaps in existing client systems/As-Is Processes and help the technology team to create the right technology-based solution fitment. Liaise with relevant people in the respective verticals/horizontals to understand and learn different processes and therefore recognize the right solution fit
* Front End Requirements Management for Software Implementation projects
* Validate Requirements Collection Process and Review Requirement Specification Documents
* Conducting Functional reviews and functional testing of the s/w applications
* Co-ordination with the clients and the project teams to ensure successful delivery
* Managing stakeholder expectations.
* Domain expertise in service offering such as Finance and Accounting or Sourcing and Procurement or Order Management.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 4 years of relevant work experience in Process Automation
Preferred Qualifications:
* Min 1 year experience in AI-ML project implementations
* Experience in RPA/UIPath/BluePrism/Automation Anywhere preferable
* Knowledge of at least 1 process/technology domain and have practical experience of having handled at least 1 module/technology/tool
* Knowledge of software tools & technology to some extent
* Good knowledge of MS Office preferred advanced Excel and PowerPoint skills.
* Good client facing and communication skills, ability to conduct demos, trainings, etc.
* Good knowledge of BPO Processes with strong capabilities in at least one Functional Service area be it HRO, F&A, S&P et al
* Should have good people management skills
* Good team player
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Work Model:
This role is a remote work from home Anywhere within the US. This role will require occasional domestic travel to be client facing.
Senior Director - Hitech Business Development
Senior Manager - Client Services
Location - Bay Area preferred
Client travel required, domestic and international.
Infosys BPM is seeking to hire a Senior Director for New Account Business Development to expand the BPO outsourcing presence in Hi-Tech accounts. The Senior Director-Hitech Business Development is responsible for all client interfaces within the assigned Hi-Tech sector. The person filling this role will build an account plan and be responsible for business development, growth, and expansion of the Infosys BPM brand based on the account plan. The role will be responsible for expanding the Infosys BPM business footprint across different lines of business to introduce our BPO outsourcing services, Global Business Services and Global Delivery Model to bid on potential growth business.
Role Description:
* Business development with expectation to utilize existing contacts to introduce Infosys BPM across assigned one named Hi-Tech account
* Manage and own the opportunity management cycle: Prospect-Evaluate-Propose-Close
* Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met
Provide client introductions, provide customer maps and organization charts in support of the account plan
* Responsible for competitor analysis, market trends and intelligence for the deal and business units supported in the account
* Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
Basic Qualifications
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
* 14+ years of experience, with strong business development experience
Preferred Qualifications:
* Experienced in New Business Development and large deal BPO outsourcing experience
* Ability to bring existing contacts and connections to expand the business within Hi-Tech sector
* Track record of interacting and building relationships with CXO level client contact
* Understanding of sales cycle, key influencers, budget cycles and client's bid process
* Hands-on experience with proposal creation and leading proposal presentations
* Ability to collaborate with internal cross functional teams for support
* Strong leadership, interpersonal, communication and presentation skills
* Wide variety of BPO, Management Consulting and Business Consulting engagement experience
* Track record in growing the BPO outsourcing business footprint within named Hi-Tech accounts
* Knowledge of Hi-Tech industry trends and insights
* Good understanding of Hi-Tech industry business issues and drivers in BPO outsourcing space
* Global Delivery Model experience
* Experience managing and communicating with large international teams
* Track record as a Business Development Manager in a rapidly growing HiTech sector
Work Model:
This role is client facing with ability to be remote (WFH) when not client facing. Role will require some domestic and occasional international travel. Preference is to be local to the Bay Area.
Compensation: base salary range is $200-200K
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Business Development Manager- New York
Remote Job
Infosys Public Services is currently seeking a Business Development Manager- New York to join our team. Description (scope of work or brief narrative): * Identify sales opportunities with clients/prospects in the assigned territory. * Participate in presentations or discussions with clients when required.
* Serve as a consulting account executive, ensuring clients receive the necessary resources and excellent customer service.
* Developing a sales strategy and setting sales targets.
* Identifying marketing opportunities and developing sales leads.
* Assessing potential clients' IT needs and recommending products.
* Preparing and delivering sales pitches and service offering demonstrations.
* Tracking sales targets and documenting sales performance metrics.
* Ensuring competitiveness by analyzing and researching industry trends.
* Engaging in client meetings, understanding business requirements, and coordinating with the internal pre-sales team to create a well-structured proposal.
* Developing strategic consulting services sales plans and carrying them out to completion.
* In addition to providing leadership, principal consultants who know a client's industry participate in deliverables such as market analyses, communication, and marketing plans.
* Responsible for offering IT consulting services to prospects and clients.
Required years of experience, training, technical skills, and other requirements for job performance:
* Eleven years of total experience, with a minimum of 5 years of experience in client engagement, consultative selling, and developing proposals for the public sector.
* Knowledge of IT Services and US Government RFPs (State & Local) and proposal processes.
* Strong communication skills and experience with proposal development and management.
* Experience in managing clients and sales quotas.
* Ability to explain and demonstrate IT services offerings.
* Proficiency in IT services industry terminology and jargon aligned with Public Sector prospective clients.
* Ability to liaise with management about consulting sales strategies.
* Exceptional ability to negotiate sales deals, contracts, and service agreements.
* Ability to evaluate client feedback and provide after-sales service.
* Good knowledge of consumer behavior, as well as industry trends and innovation.
* Ability to travel for up to 50% of the time.
Educational Requirements:
* A bachelor's degree or foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.
The job also entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.
Principal SAP ISU Consultant
Remote or Detroit, MI Job
Infosys is seeking a Principal SAP ISU Functional Consultant As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, architecture and process artifacts and implement the deployment plan. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* At least 11 years of experience with Information Technology.
* This position is based in Detroit, MI. The Position may require travel and/or relocation.
* All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
* At least 11 years of experience in SAP CR&B implementation programs in at least one of the modules of ISU Billing/ISU Device Management and ISU FICA and IDEX
* Experience across Electricity (preferred), or Gas or Water Utilities industries, North America
* Experience of at least 1 end to end lifecycle implementation activities including:
* Requirement gathering
* Business process design
* SAP configuration
* RICEFW Functional design
* Systems and Integration Testing
* Resolving production issues
* The candidate should possess strong domain knowledge on ISU Billing Process and should have expertise in key process and architectural knowledge in various ISU Billing areas as well as ISU FICA or Device Mgmt and ISU IDEX
* Experience in BRF+ and Dunning by collection strategy
* Integration with Device Management, Finance & SD module, and fundamental knowledge of other key ISU processes.
* Experience in business functions such as meter reading, meter data management, scheduling, billing & billing rates design, invoicing, accounting, customer service, and integration
* Setup of Main & Sub transaction Experience in analyzing issues in Billing & Invoicing process.
* Strong Client Facing experience, great communication and presentations skills.
* Strong analytical skills with ability to work in advanced excel based data analysis of SAP ISU data.
* Ability to work with offshore teams and coordinating work delivery between onsite and offshore.
* Flexible work timings required due to remote working environment including offshore overlaps twice a day.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Senior Sales Director - Insurance
Remote Job
Infosys is hiring a Senior Sales Director to build a focused market strategy and implement pro-active sales activities for our Insurance Practice. Come join the team and put your net-new sales and business development skills to work today! The Sales Director will grow net new business and a new pipeline in the Insurance space. Requires deep understanding of market and competition to develop appropriate sales strategies and apply the sales and solution expertise, in conjunction with project teams. A good Sales Hunter is keen to get their hands dirty and actively help the team develop value propositions based on a firm understanding of opportunity areas at Technology companies.
Description:
* Responsible for identifying and closing new deals
* Be the face of Infosys to the market and help position Infosys as an industry leader and trusted advisor
* Leverage the Infosys ecosystem of capabilities across technology practices, industry verticals and service lines to develop solutions that address the client's business problems
* Ground-breaking force behind developing platform solutions specifically geared towards Insurance enterprises
Required Qualifications:
* Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
* 9+ years of experience, with strong sales experience in service industry
* Strong domain experience in the Insurance business segments
* Understanding of Global Delivery Model (offshore/outsourcing) and large deal experience
* Minimum of 5-7 years of relevant business development experience selling IT services
* Track record of interacting and building relationship with CXOs of leading organization
* Hands-on experience with proposal creation and leading proposal presentation
* Strong leadership, interpersonal, communication and presentation skills
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
* History of achieving/overachieving sales targets
* Experience in S/W contract negotiations
* Experience with competitor mapping and SWAT analysis
* Ability to define specific to ground-breaking solutions within abstract environments
* Well networked within the IT services industry and Insurance vertical
* Ability to identify upcoming RFPs / deals by networking with key client partners
Senior Consultant - Capital Market - Data Analytics - Business Consulting
Remote or Atlanta, GA Job
Senior Consultant - Capital Markets - Data Analytics, Infosys Consulting The Role - What You'll Do You will be part of a dynamic, cross-cultural global team engaged in diverse business consulting projects within Capital Markets. As a key member of a world-class product management team, you will drive innovation and enhance user experiences in this evolving sector.
Your role will span multiple disciplines, including process consulting, experience design, business and data analysis, applied AI, technology strategy, program leadership, and change management. You will tackle complex challenges, develop creative and strategic solutions, apply cutting-edge business consulting frameworks, and leverage technical expertise to analyze data. Collaborating closely with client stakeholders, you will be instrumental in delivering measurable business outcomes and driving impactful transformation.
Here are some engagements our Capital Markets consultants are working on:
* Conducting strategic assessments to define future state functional / technical architecture to meet strategic client objectives leveraging Design Thinking, Service Blueprinting approach.
* Data transformation projects modernize outdated processes by integrating cloud-based solutions, enabling enhanced scalability, automation, and real-time data accessibility for optimized business operations
* Digitalization of Advisory Platforms covering end to end Advisory lifecycle from Prospecting to Portfolio Management
* Lead and execute data-driven projects focused on various financial concepts data pipelines and reporting; Product Master implementation, providing single source of truth for product-related data, ensuring consistency across trading, risk management, compliance, and reporting functions plus integration across financial systems
* Leverage Generative AI to automate UAT processes and optimize data pipeline development, ensuring efficiency, scalability, and seamless integration across enterprise systems
* Machine Learning driven personalization - life events, investment ideas, service alerts and assessment of client attrition risk
* Intuitive Advisor Power BI/Tableau Dashboard that provides an advisor full view of his/her book and action items
* Reimage Operations Users Experience to create an Intelligent Ops dashboard (with KPIs, Real-time notifications, SLAs etc.) with direct access to ops systems
Responsibilities
* Set product strategy and influence acceptance and adoption of that strategy with the end user's experience at the center of their decision making.
* Manage the product line life cycle from the strategic planning to tactical initiatives for both vended and custom solutions.
* Functional analysis / SME for specific journeys. E.g.: Prospecting, Financial Planning, Portfolio Mgmt., Servicing, Onboarding, Advisor Dashboard
* Technical data analysis involves systematically examining large datasets to identify patterns, extract insights, and support data-driven decision-making through statistical methods, predictive modeling, and advanced analytical techniques.
* Specify the market requirements in relation to the business' product for both existing and future products based on market research realized through interactions with the clients, consumers, and prospective users.
* Collaborate cross-functionally with business partners including engineering, marketing, design, and sales to allow for the smooth and efficient flow of product activities.
* Work closely with technical departments to ensure user needs are being met and resolve issues as they emerge and evolve.
* You will also lead / contribute to sales pursuits, consulting offerings and internal initiatives to participate in a variety of Firm building events.
* Scrum master
Basic Qualifications
* Bachelor's degree or equivalent required
* Prior work experience of 7 years either in management consulting or directly working on advisory business, technology or operational change initiatives in Capital Markets industry.
* Demonstrated ability in defining, mobilizing, and delivering complex change programs in Asset / Capital Markets firms.
* Intermediate proficiency in SQL, Power BI and Tableau.
* Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
* Experience of collaborating with teams, comprising both IT and business specialists.
* Scrum/Agile experience
Preferred Qualifications / Skills
* Strong knowledge of Capital Markets industry and business models across North America.
* Advanced proficiency in SQL, Power BI, Tableau, Python, and API development for robust data analysis and visualization.
* Ability to interact with Financial Advisors, operations, technology and practice leaders alike to understand business models, pain points, regulatory obligations and craft innovative solutions to drive value while balancing standardization.
* PMI/Agile certified
* Experience working on industry leading managed account solutions / platforms.
* Experience in UX/UI programs in Capital Markets or Asset Management industry to improve client and/or advisor experience.
* Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
* Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
General Information
* Location flexibility enabling our consultants to execute engagements while being based in their preferred location
* Flexible "Work from Home" policies and robust infrastructure support enabling uninterrupted remote access to work
* Internal training & leadership programs complemented by industry recognized certifications for reskilling and upskilling
* Formal counselor-counselee system aiding and driving well rounded career growth
* Dedicated mentorship programs, driven by the firm's women leaders for select women consultants, to drive acclimatization and create future-ready leaders
* Return to Work program to ensure smooth transition for career returners, help new parents, and improve work flexibility
* Collaborative and open work environment for our consultants to share professional experiences and learn, and define their own success paths
* This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off