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Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? The Director, Platform Operations is a leader of strategic and operational decisions and provides foresight and direction to our Platform Operations practice. They are passionate about technology and foster a culture of continuous improvement and innovative solutions. They develop strategies to build and mature high-performing teams and drive maturity of key technology capabilities, including infrastructure as code, continuous delivery, containerization and orchestration, and cloud operations. They have demonstrated the ability to build and develop high-performing teams that consistently deliver secure, scalable, highly available, and cost-effective infrastructure solutions. They are a role model and ambassador of our core values and lead by example. Comfortable owning business goals, they develop long-term roadmaps, balance operational and strategic objectives, and drive accountability. In this role you will wear many hats, but your knowledge will be essential in the following: Develop and execute Platform Operations strategy aligned to business objectives and industry best practices. Design and support data center and cloud infrastructure and operations practices to support platform availability and scalability needs, to meet security and compliance requirements, and to optimize cost. Modernize legacy systems and practices, build technology-enabled capabilities and processes that optimize service delivery and reduce “friction”. Align teams to enterprise Agile framework, make data driven commitments, and ensure organizational accountability. Cultivate relationships with other Engineering leaders and teams to build trust and maintain open, proactive communication across the organization. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: Proven experience as a leader of an effective infrastructure operations organization, ideally within a high-functioning DevOps culture Bachelor's degree or equivalent in Computer Science or related field 3+ years of formal management experience Previous experience in healthcare or other highly regulated industries preferred. You also take pride in offering the following Core Skills, Competencies, and Characteristics: Prior experience with data center hardware, MS Windows Server and SQL Server systems, virtualization technologies such as VMware and HyperV Strong experience with an enterprise public cloud provider (AWS, Azure) and extensive knowledge of key cloud computing constructs, patterns, and architectures Experience building and maintaining source-controlled infrastructure as code Strong understanding of security best practices for public cloud infrastructure and web services Strong understanding of public cloud cost models and a history of practical cost optimization accomplishments Familiarity with containerization technologies - preferably Docker and Kubernetes Have managed teams within an Agile/Scrum or Kanban framework No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $175,000 to $185,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 15% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Description What We're Looking For:We are looking for an enthusiastic and self-motivated Talent Acquisition Specialist to join our team in EMEA, on a 12-month fixed-term contract. In this role, you will support recruitment efforts across Europe, managing the end-to-end recruitment process and ensuring an exceptional experience for candidates and hiring leaders. You will work as a key partner within our dynamic global Talent & People team.What You'll Do: Focus on sourcing top talent across EMEA for sales & professional services roles, using a variety of channels including direct sourcing, job boards, LinkedIn, and networking. Build and maintain a strong talent pipeline for both active requisitions and future bench roles, ensuring readiness to fill key positions as business needs evolve. Conduct thorough screening and shortlisting of candidates to match hiring leaders' requirements, ensuring a strong fit for both skills and cultural alignment. Partner with hiring leaders to fill requisitions efficiently, ensuring high-quality candidates move through the process quickly and smoothly. Prioritize diverse sourcing strategies to ensure every hiring slate includes a wide range of candidates, supporting Meltwater's commitment to diversity and inclusion. Ensure a consistent and positive candidate experience by providing timely updates and clear communication throughout the interview process. Utilize market insights and data to refine sourcing strategies and stay ahead of hiring trends across EMEA. Manage all recruitment logistics, from posting jobs to coordinating interviews and collecting feedback, ensuring a seamless recruitment process from start to finish. What You'll Bring: Bachelor's degree or equivalent experience. 2 years of experience in corporate or agency recruiting, ideally with exposure to hiring across multiple countries and cultures. Strong knowledge of LinkedIn Recruiter and experience using Applicant Tracking Systems, preferably Jobvite. Ability to manage competing priorities and meet tight deadlines in a fast-paced environment. Experience recruiting for Sales roles is a plus. Strong communication, interpersonal, and problem-solving skills with attention to detail. Collaborative and open to feedback, comfortable working in a global, agile team. Data-driven with the ability to use market insights to refine sourcing strategies. Excellent written and verbal communication skills in English. Willingness to work in a hybrid model, with 2 days a week in the office. Legal right to work in the country of hire. What We Offer: Enjoy flexible paid time off options for enhanced work-life balance Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need

Description What We're Looking For: Ready to explore the opportunity of Client Success Specialist in Meltwater? We're searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Success Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.Be part of our lively community, where we celebrate your unique contributions and encourage you to reach your full potential. Let's team up and dive into the world of client support, making a real difference together. What You'll Do: Manage a portfolio of Enterprise Premium Support clients Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed Responsible for overseeing the completion of the customer's scope of work Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Manager (CSM) and/or Program Manager as needed Work closely with the Program Manager to continually enhance our enterprise support offerings through collaborative efforts Support Program Manager in completing operational tasks necessary for software and/or service deliveries Identify workflow inefficiencies or out-of-scope requests, and support the Program Manager in alignment among all stakeholders regarding the scope of Enterprise support What You'll Bring: Bachelor's degree or higher in any field, accompanied by 1+ years' experience in B2B client support, preferably within the SaaS industry Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency) Strong analytical skills enabling effective problem-solving in business contexts Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset Experience with large-scale enterprise implementations, understanding associated challenges and requirements Proficient in Boolean logic and data structuring methodologies Excellent written and verbal communication skills in English. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off options for enhanced work-life balance Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and

Description What We're Looking For: Ready to explore the opportunity of Client Support Specialist in Meltwater? We're searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premium Support portfolio. As a Client Support Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.What You'll Do: Manage a portfolio of Enterprise Premium Support clients Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed Responsible for overseeing the completion of the customer's scope of work Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Manager (CSM) and/or Program Manager as needed Work closely with the Program Manager to continually enhance our enterprise support offerings through collaborative efforts Support Program Manager in completing operational tasks necessary for software and/or service deliveries Identify workflow inefficiencies or out-of-scope requests, and support the Program Manager in alignment among all stakeholders regarding the scope of Enterprise support What You'll Bring: Bachelor's degree or higher in any field, accompanied by a minimum of 2 years' experience in business-to-business client support, preferably within the SaaS industry Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency) Strong analytical skills enabling effective problem-solving in business contexts Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset Experience with large-scale enterprise implementations, understanding associated challenges and requirements Proficient in Boolean logic and data structuring methodologies Excellent written and verbal communication skills in German and English. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 26 days of annual paid time off plus an additional day off on your birthday! Enjoy national and global health coverage through our statutory health insurance, ensuring your well-being wherever you are Benefit from a 30% employer contribution to our Company Pension scheme (BAV) Enjoy an additional day off on your birthday, promoting a healthy work-life balance Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? The Strategic Sales Associate identifies sales opportunities, drives brand and solution awareness, and assists the VP of Strategic Accounts in managing the pipeline. Responsibilities include following up on inbound marketing leads, sourcing outbound leads, qualifying prospects, and scheduling meetings for the Vice President of Strategic Accounts adhering to qualification guidelines. The associate will build relationships, handle objections, create urgency, manage the sales cycle, and collaborate with the VP of Strategic Accounts and marketing to create a sales pipeline that exceeds expectations. In this role you will wear many hats, but your knowledge will be essential in the following: Managing top-of-the-funnel activity Following up daily on inbound leads and campaign responses generated from marketing efforts Conducting ongoing outbound campaigning and outreach Account mapping Researching and creating buyer groups Collaborating closely with product marketing on messaging Supporting initial calls, meetings, and demonstrations Creating and following up on target account lists Strategizing, coordinating, and executing strategic outbound prospecting campaigns Providing active pipeline support Managing relationships with prospects and pipeline contacts Participating in onsite and offsite meetings Attending conferences, micro-events, networking events Providing RFI/RFP support Assisting in prospect follow-up and selling between events Coordinating with the VP of Strategic Accounts to maintain Salesforce records Preparing for meetings Facilitating contracting and deal closure Gathering internal resources to support the contracting phase Supporting the transition of closed deals to the implementation team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: A Bachelor's degree in Business, Marketing, or Communications would be fabulous, but not required, alongside experience in an inside sales role An outgoing, positive, and friendly demeanor with eagerness to engage on the phone High responsiveness and accountability A proven history of exceeding performance goals and quotas Familiarity with Account-Based Marketing (ABM) strategies, methodology, and technology Experience in selling enterprise products/services with a focus on value-based selling methodologies Strong communication skills and the ability to identify customer needs and map business value Proficiency in using Salesforce.com and Microsoft Office applications Internet and research proficiency using LinkedIn and 6Sense to identify contacts within target companies Ability to manage multiple simultaneous qualification and sales processes A strong understanding of core job deliverables and business problem-solving You also take pride in offering the following Core Skills, Competencies, and Characteristics: Results-oriented, with strong project management and influencing skills Demonstrates a strategic approach to territory and account penetration Proactive in planning, communicating, and proposing strategies with the VP of Strategic Accounts Understanding of business value, motivation, and purchase processes, providing actionable guidance for sales and marketing teams Excellent understanding of B2B prospecting and sales best practices, including ABM Proven ability to find creative solutions to challenges and new opportunities Sense of pace and urgency to ensure timely completion of work KPI Structure includes management discretion but considers: Exempt salary plus commission structure Quarterly commission payout Percentage of closed ARR No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from all $60,000 to $75,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for $40,000 target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele in the Public Sector. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth.Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio.At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction.What You'll Do: Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives. Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer. Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery. Proactively inform and guide customers on new features and releases to enhance their experience and maximize value. Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs. Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals. Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively. Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 5-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions. Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios. A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success. Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities. Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing. Bonus points for previous experience in Project Management, enriching your profile. Excellent written and verbal communication skills in Japanese and English. Openness to embrace our hybrid work schedule, requiring presence in the office one day per month. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Monthly wellness allowance to support your commitment to a healthy lifestyle. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? Personify Health is seeking a talented and motivated content specialist to join our marketing team and play a pivotal role in converting prospects' interest into valuable sales opportunities. You will collaborate closely with the marketing and SDR team to craft compelling, persuasive, and tailored messaging aimed at engaging potential clients and guiding them through the sales funnel. In this role you will wear many hats, but your knowledge will be essential in the following: Partner with the marketing and SDR team to understand target audience personas and develop engaging, personalized outreach materials including emails, scripts, and social messages aimed at initiating meaningful conversations with potential clients. Create high-quality content that resonates with prospects, effectively communicates the value proposition of Personify Health's products and services, and addresses their pain points and needs. Tailor messaging to align with specific industry verticals, buyer roles, and stages of the sales cycle to support the marketing and SDR team to drive engagement and stimulate action. Collaborate with the marketing team to leverage content assets, customer success stories, and industry insights to create demand generating campaigns for top of the funnel. Conduct ongoing analysis and optimization of messaging and content based on performance metrics and insights derived from sales interactions, aiming to continuously refine and improve the effectiveness of marketing and sales communication materials. Stay informed about industry trends, customer challenges, and competitive positioning to ensure content and messaging remain relevant and impactful. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: Bachelor's degree in Marketing, Communications, Business, or a related field. Proven experience in a sales writing, copywriting, or content development role, preferably in a B2B sales environment or within the healthcare industry. Exceptional writing skills and a keen understanding of how to tailor messaging to connect with and motivate potential clients, turning interest into tangible sales opportunities. Strong collaboration and communication skills, with the ability to work closely with SDRs, sales leadership, and marketing teams to craft engaging and effective sales messaging. Proficiency in analyzing data and metrics to drive content optimization and performance improvement. Ability to thrive in a fast-paced, target-driven environment and adept at managing multiple projects and deadlines. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $75,000 to $85,000. Note that salary may vary based on location, skills, and experience. This position is eligible for 5% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? The RBP Concierge will be responsible for engaging members who need escalated assistance with their RBP plan. This role will require the concierge to collaborate with internal teams including claims processing, clinical and member services as well as external RBP vendors and brokers to ensure a seamless member experience. In this role you will wear many hats, but your knowledge will be essential in the following: Provide exceptional support to RBP members, employer groups, and vendors. Work with internal and external teams to resolve member issues. Make outgoing calls to hospitals and physicians to resolve barriers to care. Take incoming calls and referrals to assist members as required. Review claim payments and benefit application to explain to both members and providers. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: Required- High School Diploma Required- Previous Self-funded and RBP experience. Preferred- Previous call center experience. Preferred-Associates Degree in Business. You also take pride in offering the following Core Skills, Competencies, and Characteristics: Must be familiar with RBP pricing models and vendors. Must have a solid understanding of claim processing and benefit application. Ability to work in a fast-paced environment and consistently meet deadlines. Must be able to maintain a positive attitude. Must be computer literate and knowledgeable in Windows and Microsoft Office environments, including Word, Outlook, and Excel. Knowledge of insurance database system a plus. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $19.00 to $24.00 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth #Remote Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Description What We're Looking For: As a Meltwater Implementation Project Manager to support the EMEA market, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritise account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations. Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success. Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. What you will do: Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts. Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription. Lead and manage client implementations to ensure smooth transitions. Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms. Assist in configuring and setting up the application to meet clients' desired outcomes effectively. Construct and manage complex Boolean logic queries and analytics for insightful data extraction. Develop and set-up customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns. Conduct both online and in-person training sessions to facilitate platform proficiency among clients. Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans. Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions. Effectively communicate project status and deliverables with internal and external teams to ensure project success. Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication. Track milestones and document client interactions and insights to enhance overall client experience and relationship management. What you will bring: A Bachelor's degree or higher and a minimum of 2 years of relevant experience in a client-facing role within software implementation, support or client management Excellent written and verbal communication skills in English. As our team supports the entire EMEA market, we are interested in speaking to candidates who are fluent or business proficient in at least one or more of the languages below.. Please specify all your language skills clearly in your application. Arabic Dutch Finnish French German Spanish

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? Are you a strategic leader passionate about client partnerships and team development? We're looking for a Director of Client Success to lead a high-performing, geographically dispersed team focused on delivering exceptional service and value to clients in both self-funded and fully insured markets. Reporting to the SVP of Client Success, this role is pivotal in driving client satisfaction, retention, and revenue growth. As a senior advisor and escalation point, you'll shape client strategy and guide benefit program design based on utilization and claims trends. The ideal candidate brings consultative expertise, a deep understanding of the benefits or TPA space, and a proactive mindset for navigating an evolving industry and regulatory landscape. If you thrive in a dynamic environment and are energized by leading teams and solving complex client challenges, we want to hear from you. In this role you will wear many hats, but your knowledge will be essential in the following: Lead and develop a team of talented Client Success Managers with varying levels of experience and tenure supporting a portfolio / book of business; may include Fortune 500, employer, health system and health plan clients. Deliver the highest level of client satisfaction for a complex and demanding client base while ensuring contract renewal and revenue objectives. Delivery of retention, revenue growth, relationships, and reference-ability within our installed client base Lead staffing planning and forecasting Develop and maintain relationships with senior level client contacts and decision makers. Demonstrate a passion to embrace and immerse yourself in our clients' business models understanding their benefit strategy objectives and aligning solutions to support meeting their goals. Maintain a strong working knowledge of all aspects of Personify Health programs. Drive training and approaches for Client Success Managers to develop strategic recommendations and action plans aligned with client's goals and objectives. Represent Client Success team during mid and late stages of sales efforts. Develop and nurture org-wide cross-functional relationships to break down/avoid silos and ensure continuous improvement, drive efficiencies and process optimization. Study our space in health insurance and related services and serve as a key influencer of strategy and execution in context of the rapidly evolving market. Excellent communication skills with natural diplomacy skills, excellent public speaking, and articulate with attention to detail. Excellent knowledge and skill using Microsoft Office suite. Experience with Salesforce & Gainsight preferred. Ability to travel. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: Bachelor's degree, or equivalent in related discipline Minimum of 8 years in a leadership role leading customer success/account management preferably in insurance or benefit services. Domain experience in employee benefits, healthcare industry, employee benefits, health plans, TPA services, or benefits administration. You also take pride in offering the following Core Skills, Competencies, and Characteristics: A strong, capable leader with solid emotional intelligence, vision, and drive to grow the CSM program, mentor its staff, influence clients' engagement, and build a Client Success Management model that is second to none. Passionate for client/customer success and support, health, and wellbeing, and capable of continuous active engagement in a fast-paced, innovative environment. Ability to build robust, dynamic teams that result in profitability. Must be capable of providing guidance and leadership to ensure client success managers properly analyze customer health metrics and quickly identify and mitigate customer retention risks. Exhibit executive presence, an innovative spirit, and a quantitative data-driven mindset. Excellent communication skills with natural diplomacy skills, excellent public speaking, and articulate with attention to detail. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges up to $145,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 15% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? You are a knowledgeable Enterprise Sales Leader in the Western Region of the United States; skilled in managing, developing and leading a team of mid-career & senior enterprise sales directors. You have a track record of successfully leading high performing team's in a fast paced, complex selling environment. You have experience managing remote field sales team members and understand the nuances of selling into the complicated world of HR, Benefits, and Talent Management. Ideally, you have experience selling or managing within the employee health, wellbeing, and/or navigation space and are familiar with the competitive landscape and key industry influencers. You thrive when challenged and understand how to effectively support and lead a sales team in a complex selling environment. You are strategic, collaborative, and willing to roll up your sleeves to help your team members achieve their sales targets. In this role you will wear many hats, but your knowledge will be essential in the following: Achieve and exceed Annual Recurring Revenue targets in specific geographic and market segments. Work closely with the broader sales management team to ensure alignment with key corporate initiatives and goals. Coach and develop team members to improve on key productivity measurements. Develop strategic territory plans to maximize revenue out of assigned market segments and accounts. Forecast monthly, quarterly, and annual revenue targets to executive leadership on a timely basis Leverage Salesforce.com to manage team opportunities and maintain accurate forecasting and reporting. Work closely with sales team members to demonstrate Personify Health solutions to prospective employers via in-person or web presentations. Support team members with sales proposal delivery to prospective clients. Coordinate with Personify Health Implementation Services and Client Success on pre/post-sales implementation, launch plans, and hand-off process. Collaborate and coordinate with Marketing to support voice of customer and influence our demand generation efforts and mindshare creation. Participate and support cross functional projects as requested by the Senior Leadership team. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: You have a Bachelor's degree or equivalent experience - both will be considered equally Your background contains 5 to 10 years of sales management experience in the Wellbeing, Benefits, or HR technology category. You have a documented history of consistent team quota over-achievement. You understand the importance of culture and want to be part of a high performing team that balances performance, productivity, and fun. Your experience includes selling and directing enterprise products/services with a focus on value-based selling methodologies. You also take pride in offering the following Core Skills, Competencies, and Characteristics: You possess strategic sales capabilities that include a high comfort level communicating with all levels of prospects within an organization. You are proficient in managing lengthy complex selling engagements - six to nine-month sales cycles. You are self-directed and results oriented, with strong project management and influencing skills. You operate with a strong sense of pace and urgency to ensure work is completed in the expected timelines. You have strong familiarity with sales productivity tools such as Salesforce.com, SalesLoft, Sales Navigator, Zoom, other web-based technologies. You possess excellent written and strong communication skills to understand and identify customer needs and map business value. You have the ability to understand business value and purchase processes, and synthesize these insights into actionable, useful, guidance for the sales and marketing teams. You consistently display a willingness to accept and contribute new ideas, and adapt to a rapidly changing, high-growth, and environment. You possess an excellent understanding of B2B prospecting and sales best practices, and proven ability to find creative solutions to project challenges and new opportunities. You have a passion for collaboration and team building across the sales organization and cross-functionally within Personify Health. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $190,000 to $210,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 75% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Description What We're Looking For:Are you excited to take your payroll expertise to the next level? We're looking for a detail-oriented, collaborative, and proactive Payroll Specialist to join our People Operations team and help ensure a seamless payroll experience for our employees. In this role, you'll take ownership of our payroll processing for multiple countries within the EMEA region, while supporting global initiatives, ensuring that every payslip is accurate, on time, and fully compliant.As a Payroll Specialist at Meltwater, you'll be a trusted partner to our HR, Finance, and external vendor teams, managing data, solving problems, and driving improvements across payroll operations. Your work will directly impact employee confidence and operational excellence.At Meltwater, you'll find an environment that values growth, mentorship, and inclusive leadership. Work alongside experienced professionals and respected leaders, continuously learning and evolving in a dynamic global environment. Join our team and be part of a supportive community that values your contributions and helps you succeed. What You'll Do: Ensure our employees are paid accurately and on time, while staying fully compliant with local regulations and internal policies. Manage the full payroll cycle for the multiple EMEA countries, including calculating wages, bonuses, statutory deductions, and final payments. Process all payroll transactions across the employee lifecycle from onboarding to offboarding including changes, absences, and adjustments. Review and audit timesheets and payroll data, proactively resolving any discrepancies. Generate and share regular reports for HR, Finance, and external stakeholders, ensuring data accuracy at every step. Maintain up-to-date employee payroll records, including compensation, benefits, and statutory information. Support internal and external audits, and contribute to payroll projects such as M&A integrations and system upgrades. Collaborate with our Finance team on reconciliations and payroll-related accounting queries. Be the go-to contact for employee payroll questions, providing timely, clear, and professional support. Uphold the highest standards of confidentiality and compliance across all payroll activities. Continuously seek out ways to improve processes, enhance accuracy, and ensure operational efficiency. Take on additional tasks and support the People team as needed, we're a team-first environment. What You'll Bring: At least 5 years of hands-on payroll experience, with strong expertise in UK payroll and processed payroll in multiple countries across the EMEA region. A solid understanding of payroll best practices, tax regulations, and statutory requirements. Experience working with payroll and HRIS platforms, especially Workday. Neeyamo is a strong advantage. Strong Excel skills (pivot tables, formulas, data manipulation) and comfortable working with large data sets in Microsoft Office. Strong analytical and organisational skills Able to work independently, prioritise effectively, and thrive under tight deadlines. A collaborative mindset, excellent communication, approachable, and a strong team player. Energy, positivity, and professionalism, allowing you to take ownership and bring a proactive spirit to your work. A natural problem-solver who stays calm under pressure and always looks for smarter ways of working. Someone who values trust and integrity so you can handle sensitive data with care and discretion. A thoughtful team player and active listener who can build strong working relationships across teams and time zones.

Description What We're Looking For: In this role, an established professional with enough prior work experience in software development to achieve full productivity within 1.5 months from onboarding. This engineer should also be passionate, creative, motivated, and knowledgeable with amazing communication skills to help drive conversations with Meltwater Product and Engineering teams while really listening to their needs. What You'll Do: In this role, you will be working to meet the functional and scalability requirements of our products. We offer total ownership of your team's products and your day-to-day will be jam-packed with opportunities to learn new technologies and grow as an engineer. 8+ yrs of strong hands-on experience in coding & debugging. Write code that your peers praise for its elegance and readability Design and implementation of backend systems. Collaboration with Senior developers. Be accountable for all aspects of your work, from research and analysis to testing and deployment in production as well as on-call rotation. What You'll Bring: Strong hands-on experience in Architectural Design, Problem solving & Troubleshooting Collaborating with Junior & Lead Developer Helping junior developers in development & coding Strong foundation in distributed systems Parallel programming and Distributed Systems Streaming and reactive data processing Preferred skills and experience: Experience with API integrations, both public and private, in a variety of formats (REST, GraphQL, SDKs, etc.) Ability to acquire new skills rapidly and to get familiar with new technologies quickly. Good conversational English When You'll Join: As per the Offer Letter.What We Offer: Enjoy Comprehensive paid time off options for enhanced work-life balance. Comprehensive health insurance tailored for you. Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Tech Stack: React.js (Front End) Node.js (Backend) Rest API No sql (DataBase) Good To Have: Java Spring Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global cultu

Description What We're Looking For Meltwater, a SaaS company and global leader in media intelligence, is hiring a Media Research Specialist to join our Content Support team. The Content Support team plays a vital role in building and maintaining an extensive, high-quality database of media sources and journalists. This ensures our platform delivers accurate, timely, and relevant media content to our global client base.We're looking for curious and detail-orientated individuals with a passion for media, communication and technology. If you're interested in playing a key role in delivering the quality content that powers our global SaaS solutions, and you enjoy working in a collaborative, fast-paced environment - we'd love to hear from you. As a Media Research Specialist, you'll combine media expertise with an understanding of PR and customer needs to keep our databases organized, relevant, and comprehensive. You'll be proactive in identifying gaps, solving problems, and staying ahead of industry trends. At Meltwater, we believe that diverse backgrounds and perspectives lead to stronger teams and better products. We are committed to building an inclusive workplace where everyone can thrive. What You'll Do Responding to customer feedback and inquiries in a timely, professional manner. Researching and verifying media sources and journalist data. Proactively identifying projects that enhance content quality and the customer experience at Meltwater. Researching news sources, journalists, and media professionals across regions. Developing in-depth knowledge of news cycles, media trends, and the evolving media landscape. Collaborating with colleagues across Content Support, Product, Engineering, and Customer Success teams. Work closely with teammates to streamline workflows, share knowledge, and contribute to a culture of operational excellence. Contributing to data quality projects, automation initiatives, and content strategy. What You'll Bring Bachelor's degree or a equivalent experience, preferrably in media related degree. Excellent written and verbal communication skills in English (additional languages are a plus). Strong online research capabilities and media literacy. Interest in journalism, media, and communications. Accustomed to working autonomously and as part of a global team in a fast-paced organization with ambitious growth plans. A mindset for quality, accuracy, and the bigger picture to be able to deliver high quality results in timely manner. High digital literacy and comfort with using modern tech tools. A structured and detail-driven work style to be able to quickly adapt to changes to customer requirements. Strong self-motivation and responsibility to be able to work through deliverables and provide approprioate solutions with limited supervision. Comfortable working in an agile and truly global environment. A passion for learning, continuous improvement, and innovation. Enthusiasm for tech-driven environments and a willingness to adapt quickly. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office once a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Now is the time to join us! Personify Health is a one-of-a-kind healthcare solutions platform focused on a more effective and efficient healthcare system. It is uniquely positioned to lead the market in the transition to the next generation of Third-Party Administrators as the partner of choice for employer and employee healthcare solutions. Already the market leader in wellbeing and the largest independent TPA in the United States, the company is built on a proprietary technology platform driving meaningful care navigation and improved employee experience. Market dynamics, including the employer shift from fully to self-insured and increased interest in independent TPAs with better head-to-head solutions than traditional BUCA-owned TPAs, create additional tailwinds behind Personify's growth trajectory. Responsibilities Who are you? The SVP Wellbeing Sales will be a proven sales executive with a demonstrated track record of successfully leading new logo growth. The successful candidate will possess natural leadership abilities as well as tremendous drive, intellect, and agility. The SVP will bring significant experience working across the healthcare tech-enabled services landscape, ideally with experience across Wellbeing, Navigation, payor solutions and digital/technology. Experience with employers, payors, health systems, brokers and advisors, and other key markets is critical to success. The candidate should have proven leadership, communications, decision-making, and presentation skills, ideally in a private equity-backed environment. In this role you will wear many hats, but your knowledge will be essential in the following: Go-To-Market, Client Retention, & Top-Line Revenue Growth: Create a go-forward strategy to take advantage of the overall market opportunity to grow the Wellbeing and Navigation businesses Develop and implement strategies to drive demand, generate revenue, and close new business across the employer, payer and health systems markets. Create an organizational culture focused on growth, while increasing shareholder value and building market momentum and brand awareness. Develop a best-in-class sales organization, creating a formal and systematic approach for top-line revenue growth and new customer acquisition driven by high-ROI value proposition. Develop and apply breakthrough customer insight, communication, influence skills, leadership, and energy to help drive the achievement of key goals, and continuously improves processes to adapt to market evolution, client trends, and company growth. Expand meaningful channel partnerships with brokers, consultants, employers and payers. Develop and cultivate these relationships, promoting the superior benefits of Personify's services and products. General Leadership & Culture Act as a as a cultural leader, aligning values to overall enterprise norms and standards in order to empower the team and create a scalable environment of high performance and operational excellence. Communicate effectively and regularly with the CCO, CEO, CFO, Wellbeing President and Functional Leaders, including regular reporting and discussion of planning, strategy, team, and performance. Allocate resources and talent strategically to ensure financial success, create operational efficiencies, and achieve organizational goals. Contribute to the development, management, and tracking of sales incentive compensation; establish sales, pipeline and lead gen goals and track performance against expectations while modifying strategies in response. Take true ownership of responsibilities, working diligently to ensure goals and objectives are met and exceeded at all levels within the organization. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: Deep knowledge and experience in the employer health space; previous track record of success managing teams selling into the employer and health plan buying community Proven track record in achieving and exceeding annual quota (both individual contribution and as a sales team leader Excellent verbal and written communication skills Ability to provide direction on both strategy and tactics in pursuit of complex sales to sales reps and pursuit team members Proven experience managing a complex sales cycle and selling to multiple levels within mid-sized and large enterprise organizations. Ability to draft and maintain effective and account and territory plans Proven relationship management skills and have experience with extensive account follow-up with prospects and customers in large cross-matrixed environments. A strong executive presence and outstanding communication skills as well as the ability to be a credible and articulate spokesperson for the Company. A strong competitor who drives growth and excellence. An achiever who meets objectives by setting clear expectations and promoting high levels of accountability; uses business/ financial acumen to create value and drive profitability. Provides clear directions, prioritizes work efforts, and organizes people to achieve specific goals. Possesses a hands-on, visible style and can converse fluently with employees and other constituents. Develops credibility and trust by being fully transparent, open, and honest; keeps commitments. High integrity, IQ/EQ, self-awareness, and empowerment of others. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $200,000 to $250,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 75% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

What We're Looking For:As an Enterprise Marketing Inbound BDR, your primary responsibility is to serve as the first point of contact for inbound leads generated by the marketing team. You will engage, qualify, and convert these leads into sales opportunities, ensuring a seamless handoff to the enterprise sales team. This role is focused on engaging with enterprise-level prospects and clients and requires a strong mix of strategic thinking, effective communication, and close collaboration with both marketing and sales.What You'll Do: Act as the front-line representative for inbound marketing-generated leads Qualify and nurture enterprise MQLs (Marketing Qualified Leads) Collaborate with marketing to enhance lead quality and campaign performance Help bridge the gap between marketing activity and pipeline creation. Help with marketing programs when needed Key Responsibilities:Lead Engagement & Qualification Proactively engage inbound leads via phone, email, and LinkedIn Research and personalize outreach based on the contact's role, account type, and campaign history Identify prospect pain points and assess sales-readiness Schedule qualified discovery meetings for the enterprise sales team Build nurture paths with contextual content utilizing marketing assets (e.g., Meltwater reports, case studies) Marketing Support Participate in enterprise marketing events as needed (e.g., staffing demo stations, coordinating logistics) Assist with sales+marketing collaboration efforts including pre- and post-event lead follow-up Help with marketing programs, data needs for events, marketing program outreach and onsite support at events Pipeline Building & Handoff Ensure smooth handover of qualified leads to the sales team with clear notes and context in SFDC Maintain consistent communication with AEs to align on lead quality and pipeline coverage Optimize conversion through timely and value-driven follow-ups Collaboration & Feedback Share qualitative feedback on lead quality, campaign messaging, and channel performance with the marketing team Actively contribute to refining inbound processes and playbooks with the BDR Manager and Marketing SFDC Management

Now is the time to join us! We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Who are you? The role of Member Services Specialist is primarily responsible for providing attentive customer services to Personify Health's clients. This role manages both incoming calls from clients regarding a variety of requests and assists members with technical issues related to the website or products. In this role you will wear many hats, but your knowledge will be essential in the following: Using top-notch interpersonal skills able understand customers' inquiries or complaints and deal effectively with callers who may be frustrated or angry Handling incoming calls from members and clients regarding a variety of requests Demonstrate and maintain professional oral and written communication with customers, co-workers, and other Personify staff Navigating multiple databases simultaneously for member research and resolution Answering questions about client and product design as well as Personify's involvement with members' overall wellbeing Assisting members with any technical issues related to website or products and escalate issues to as necessary Possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone Using excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections Identifying, researching, and resolving customer issues using Personify databases Follow-up on customer inquiries not immediately resolved Accepting repetitive work tasks performed in a confined work area Consistently meeting established performance and quality standards Maintenance of thorough knowledge of systems so that information can be researched, and proper information is given to members Learning and retain a thorough working knowledge of all existing and new products and services Discipline to work from home as business needs dictate. All other duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications What you bring to the Personify Health team: In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including: High school diploma or equivalent required Some University or Post-secondary Education preferred Must have at least one year customer service experience in a call center environment Familiar with cloud-based contact center software desirable Excellent written and verbal communication skills Strong personal computer usage and Internet proficiency skills Ability to type 30 wpm minimum with accuracy You also take pride in offering the following Core Skills, Competencies, and Characteristics: Flexible with scheduling as business needs dictate Ability to listen attentively and to use information provided to assist members specific needs Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Strong customer service, analytical and decision-making skills Must be able to learn quickly in a fast-paced environment Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Ability to learn and navigate new software quickly No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $17.00 to $20 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth #Remote Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site. Application Deadline: Open until position is filled.

Description What We're Looking For:As the Insights Services Project Manager, you'll spearhead the delivery of customer insights across diverse platforms and genres in the Media Monitoring sector. Collaborating closely with internal teams, you'll design and execute report and research projects, develop reporting methodologies and be consultative to our clients . Your role will involve guiding the analyst team on your projects, fostering collaboration across departments, and ensuring effective stakeholder management. It's an opportunity to sharpen your project management skills, enhance client servicing abilities, and gain valuable leadership experience. Meltwater offers more than employment-it's a journey towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced leaders who are dedicated to supporting your growth journey. Join us, and you'll be part of a diverse community that celebrates your unique contributions and empowers you to reach your full potential. What You'll Do:Client and Project Management Strengthen Meltwater's expertise in media insights analysis and consulting by working closely with our analysts and vendors on a portfolio of 15-20 Insights Services projects. Maintain all project costs and margins at a healthy level by ensuring project discipline, adequate documentation and data hygiene. Present insights and lead discussions with clients confidently, and build trusted relationships with key client stakeholders at all levels. Ensure that all projects remain well aligned with client objectives throughout the project lifecycle. This requires close collaboration with the analysts and Client Success Teams to understand and address client needs and concerns as they arise. Lead on initial project onboarding. This can involve representing Insights Services at project kick-off meetings, assisting in report template/dashboard generation and supporting query building. Work with the analyst managers to ensure appropriate and adequate allocation of analysts to projects under your purview. Strategic Projects Assist the Team to develop strong knowledge of Insights methodologies to enable business growth. This can include developing new innovative methods, bringing to bear past experience or engaging existing industry networks. Build and manage a network of vendors, freelancers and partners in Japan that can value-add the Japan Insights business. Work closely with the analysts to ensure all SOPs and report archives are streamlined and up-to-date. Contribute to scoping net new reporting projects, when required. Support all other strategic projects as assigned. Support the implementation of all Insights organisational initiatives and reporting needs as required. Ability to independently drive project transformation from legacy Power BI dashboards by developing feasible, cost effective alternatives is a plus. Renewal and Churn Risk Mitigation Develop strategies to improve report quality based on client feedback and enhance client “stickiness” in collaboration with cross-functional partners. Develop a deep understanding of client needs and effectively articulate the value of Insights products to enable project renewal and growth. Support the analyst managers to scope and cost projects accurately to ensure healthy margins, and bring added value to Meltwater's clients. What You'll Bring: 3-5 years of work experience. Experience in consulting, media insights and project management in the tech industry is preferred. Experience in the luxury, automobile and appliances industry of Japan or in the Japanese government would also be highly advantageous. In the absence of direct project management or consulting experience, relevant work experience that demonstrates the key project management competencies (e.g. leadership, communication, risk management, stakeholder management) is required. Qualifications in project management are not necessary. Strong interest and curiosity about current affairs, news media, and social media is necessary. Proficiency in Microsoft and Google Suite including PivotTable, VLOOKUP, and similar functions. Specific knowledge of project management software (e.g. Asana) or methodologies (e.g. PMP) is not required. Knowledge of PowerBI or Python is a plus. Good understanding of media research methodologies, particularly qualitative analysis and media measurement KPIs. Strong client-facing skills. Fluent business-level proficiency in English and Japanese. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Monthly wellness allowance to support your commitment to a healthy lifestyle. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

What we are looking for: We are looking for a talented and experienced Software Engineer to join our team at the IC Level 3 or 4, depending on your experience and expertise. This is an exciting opportunity to work on designing and building state-of-the-art systems, contributing to impactful projects, and solving challenging technical problems in a product-focused environment. If you thrive on building robust, scalable architecture and love hands-on development, we want to hear from you! What You'll Do: System Design & Development: Lead the design and implementation of event-driven systems, data pipelines, and complex distributed architectures. Performance Optimization: • Profile and debug Spring Boot applications, identifying and resolving bottlenecks. • Optimize REST API performance for scalability and low latency. • Debug and profile Java applications effectively, ensuring system reliability. • Optimize PostgreSQL queries for speed and efficiency. • Work on Akka and Pekko-based applications for distributed, reactive systems. Monitoring and Visualization: • Proficiency in using Grafana to create queries and build insightful dashboards. • Monitor system performance and proactively identify issues. Kubernetes Expertise: • Deploy and manage applications in Kubernetes environments. • Debug applications running in Kubernetes to ensure stability and performance. ● Cloud Expertise: Utilize Azure/AWS Cloud Services to deploy, monitor, and optimize applications. ● Infrastructure as Code (IaC): Create and manage infrastructure using frameworks like Terraform to ensure reproducibility and scalability. ● Event-Driven Systems: Design and develop systems leveraging Kafka or similar message broker systems. ● Cross-Functional Collaboration: Work