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  • Operations Manager

    Teero

    Remote Field Operations Supervisor Job

    Are you ready to own and scale the future of the US dental industry? Teero is seeking exceptionally driven Operations Managers to spearhead our expansion across multiple territories in the United States. If you're a proven operator who thrives on ownership, isn't afraid of the phones, and wants to build something extraordinary, we want you on our team. About Teero Teero is transforming the US dental industry through cutting-edge software solutions that make running a practice easier, more efficient, and primed for growth. Our first product, an innovative staffing platform, is experiencing explosive growth across the United States, and we're just getting started. Having raised our Series A in 2024, we're rapidly scaling our core platform while preparing to launch exciting new product lines in 2025. About the Role As an Operations Manager at Teero, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. You'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. This isn't just an execution role - you're the CEO of your territories, responsible for everything from growth to profitability. We're Direct About What We're Looking For: 2-8 years of experience with a track record of excellence in any of these backgrounds: Former consultants or bankers who want to build something real Early-stage startup operators who've worn multiple hats Exceptional dental practice managers (bonus if you're also a hygienist) who run a tight ship Former entrepreneurs who understand the hustle Comfort with the phones - you'll be building relationships with dental offices and hygienists Problem-solver who can handle immediate issues while building scalable solutions Not afraid of nights and weekends - this isn't a 9-to-5 role Highly competitive with a burning desire to make Teero #1 across the US What You'll own Core operations Full ownership of 5-15 territories (depending on size) Drive growth and profitability metrics Make strategic investment decisions and execute on them Launch and scale new markets Account Management Build and maintain relationships with dental offices and hygienists Provide high-touch support while developing scalable solutions Prioritize effectively across multiple stakeholders Create processes that allow us to grow faster than our headcount Product Innovation Partner with our tech team to identify and solve scaling challenges Transform front-line insights into product requirements Identify the next burning problems beyond staffing that we can solve for dental practices What You Bring to the Table Required Proven track record of excellence in a high-intensity role Outstanding problem-solving abilities Strong analytical skills for P&L management Exceptional communication and relationship-building capabilities Self-motivated with ability to thrive in ambiguous environments Demonstrated ability to build and optimize scalable processes High standards in everything you do - never satisfied with "good enough" Nice to have Experience in marketplace or staffing businesses Knowledge of the dental industry Background in operations at high-growth startups This Role is NOT for You If You're looking for a standard 9-to-5 job or strict work-life separation You prefer stable, well-defined roles with clear boundaries You're uncomfortable with ambiguity and rapid change You're not excited about wearing multiple hats and doing whatever it takes You don't enjoy being on the phones What We Offer Direct reporting line to our CEO and Co-founder, Nate True ownership and autonomy - you're the CEO of your territories Significant equity package - as we succeed, your stake could translate into life-changing sums Unlimited growth potential - expand your territory coverage as you scale Frequent trips to Amsterdam to collaborate with our tech team and founders Remote work flexibility with the impact of a fast-growing startup About the Team We're a compact, powerhouse team led by our co-founders Nate and Christian, former Uber executives who launched and scaled multiple product lines across the globe. Both grew up in dental families and maintain deep connections throughout the industry, giving us connections and insights to build faster. Our team brings together early employees from Uber, Adyen, Yandex, and Google - seasoned engineers and operators who've built and scaled tech platforms from the ground up. We value people who take ownership and don't make excuses, who constantly raise the bar by improving on what came before them, and who lead with empathy by seeing challenges through the eyes of our dental practices, professionals, and team members. Ready to sink your teeth into this exciting opportunity? Apply now and join us in revolutionizing the dental industry.
    $50k-87k yearly est. 2d ago
  • Field Reimbursement Manager (FRM

    The Adecco Group 4.3company rating

    Remote Field Operations Supervisor Job

    Job Title: Field Reimbursement Manager (FRM) - Remote with Territory Travel Travel: Up to 80% (4 days/week) via automobile or air We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high-visibility, fast-paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy-and-bill or specialty pharmacy distribution models. Key Responsibilities Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily. Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client. Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution. Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing. Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed. Qualifications: Bachelor's degree or equivalent experience 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy) Knowledge of Medicare & commercial insurance Strong communication, customer service, and organizational skills Proficient with PowerPoint, CRM systems, and virtual meeting tools Valid driver's license; must be able to travel up to 80% Preferred Qualifications: Field reimbursement or specialty pharmacy experience Account management or pharmaceutical industry experience Working Conditions: Remote/Work-from-Home (must reside within the assigned territory) Travel required up to 80% (valid driver's license and clean MVR required) Benefit offerings available for our associates include: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan Flexibility to choose the type of coverage that meets individual needs Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $37k-51k yearly est. 3d ago
  • People Operations Manager

    Worthy.com 4.2company rating

    Remote Field Operations Supervisor Job

    ***This role will be expected in office 4 days per week with one day work from home. The WFH day is flexible and adjustable each week. Our business is here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. We are an international group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. The People Operations Manager will work directly with our CPO and small but mighty People Ops Team and will be responsible for performing a number of personnel support and HR related duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload, prioritizing tasks in a fast-paced startup environment. The role is an amazing opportunity to join a flourishing organization, grow with the role and make an impact. What You'll Do Learning & Development Work directly with our CPO and executive leaders to create learning and development paths to contribute to ongoing retention and growth of employees. Help create and own the Training Program for our growing Jewelry Buyer team which includes planning their travel to our NYC HQ for their 3 month training experience. Onboarding & Offboarding Manage and maintain all onboarding and offboarding needs. Partner with Benefits Coordinator to ensure all personnel and legal needs are taken care of during employee transitions. Partner with Office Manager to provide all tech, hardware, and tools for all employees starting (especially the Jewelry Buyer Team which requires more tools for work). Employee Relations Flex into a variety of HR projects, supporting the CPO and business needs by supporting different departments and leaders in the company (including coverage plans if employees are out for parental leave, training resources, etc.) Support all managers to navigate any needs for their team; ensure their teams have what they need to be successful Build relationships with employees and trust so they turn to you when they need support or resources for their success. Partner with our Office Manager to ensure the teams that work in the NYC HQ have what they need for a successful work environment. Occasionally partner with office leads in global offices for operating needs (Tel Aviv, Madrid, Barcelona, Hong Kong) Provide general assistance for all platforms that support the business operations Who You Are Looking to grow your toolbelt and breadth of experience in people operations A proactive self starter, highly independent, motivated, resourceful and assertive Able to thrive in a fast paced, fluid operating environment, where several pressing prioritizes tend to change rapidly Strong organizational, project management and problem-solving skills, unflappable and with impeccable multi-tasking abilities Reliable, comfortable at upholding strict levels of confidentiality Highly organized with the ability to manage multiple projects and communicate effectively with all teams Proactive, flexible and willing to adapt to changing business needs and ability to manage multiple moving parts What You Have 4+ years experience in a similar or transferable role (HR, People Operations) Proven experience mastering multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar and email Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously Expert attention to detail, must be able to manage complex scheduling Exceptional Proficiency in Microsoft Office or Google Suite (Excel, PowerPoint, Word) Comfortability with tech hardware and troubleshooting Strong communication and interpersonal skills, must be able to independently write eloquent, professional messages to investors, board members, and other external parties Proven ability to take initiative and passion for owning your work and creating value Ability to keep sensitive data confidential Due to the start-up nature of our business, flexibility in scheduling is required (some time-sensitive needs may require attention on evenings or weekends) What We'll Give You A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary and stock options A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
    $83k-134k yearly est. 5d ago
  • DevOps Transformation Lead

    Brooksource 4.1company rating

    Remote Field Operations Supervisor Job

    Job Type: Long-term Contract We are seeking a dynamic and results-oriented DevOps Transformation Lead to drive the adoption of new tools and processes within our Digital organization. This role is pivotal in facilitating a smooth transition to a revamped toolset while fostering a culture of collaboration and efficiency. You will work closely with the DevOps team and additional stakeholders to develop and execute a comprehensive change management strategy. Additionally, the candidate will dedicate 50% of their time as a DevOps Dojo Coach, providing hands-on coaching and training to teams to enhance their DevOps capabilities. This role requires a proactive individual who can manage change initiatives, create and organize content, and lead the team towards successful project completion. If you are a driver who can make things happen with a high level of understanding and move projects forward, we want to hear from you. This role would sit within the Digital DevOps team but push initiatives that span multiple teams across the Digital organization. *Responsibilities* • Change Management: Develop and implement a comprehensive change management plan to support the transition to new tools and processes. • Stakeholder Collaboration: Collaborate with stakeholders to identify potential resistance points and develop strategies to mitigate them. • Training and Documentation: Create engaging training materials, including PowerPoint presentations, wiki pages, and video recordings, to educate employees on new tools and processes. • Training Facilitation: Facilitate training sessions and provide ongoing support to end-users. • Adoption Metrics: Track adoption metrics and identify opportunities for process improvement. • Project Management: Lead large-scale initiatives and develop and maintain project timelines and milestones. • Change Culture: Foster a positive change culture by celebrating successes and recognizing achievements. • Ongoing Support: Provide ongoing support to the team, acting as a resource for questions and troubleshooting. • Proactive Leadership: Be proactive in driving initiatives forward, running with minimal oversight, and ensuring the teams stay on track. • Strategy and Brainstorming: Brainstorm with leadership to set future strategy. • DevOps Dojo Coaching: Spend 50% of the time as a DevOps Dojo Coach, providing hands-on coaching and training to teams to enhance their DevOps capabilities. *Experience* * 5+ years of Enterprise IT experience. Backgrounds may include Organization Change Management Specialist, Change Management Lead, Scrum Master, Business Analyst, DevOps Engineer, DevOps Dojo coach, or other relevant titles. * Change Management: Proven experience in change management andorganizational development. * Project Management: Strong project management skills with the ability to prioritize and meet deadlines. * Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels. * Analytical Skills: Strong analytical and problem-solving skills. * Teamwork: Ability to work independently and as part of a team. * Energy and Enthusiasm: High level of energy, enthusiasm, and a positive attitude. * DevOps Practices: Passionate about DevOps practices and tools. * Test Automation: Prefer experience with test automation frameworks and best practices * Leadership: Prior leadership experience is a plus. * Cloud Development: Experience with cloud development is highly desirable. * Training Development: Experience creating training materials, wikis, and supporting documentation. * Education: Bachelor's Degree in IT is strongly preferred. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. Job Type: Contract Pay: $75.00 - $85.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: Remote
    $75-85 hourly 15d ago
  • Operations Manager (Marketing Agency)

    Volt 4.4company rating

    Remote Field Operations Supervisor Job

    Looking For An Amazing Career? Apply Today! Volt is immediately hiring for Operations Manager (Marketing Agency) in Dallas, Texas. Industry: Marketing Agency (Social Media) This is a Full-Time/Direct Hire opportunity. Schedule: Hybrid: Work remotely Monday, Wednesday, Friday and in our Dallas office Tuesday, Thursday. Standard hours: 8 am - 5 pm. Compensation: $75,000 - $80,000 per year. (Open to negotiation on salary for exceptional candidates.) Annual bonus potential up to $26,000+ based on company revenue and personal performance (individual and company KPIs). *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualifications: Bachelor's degree in Business or relative field is mandatory. A minimum of 5 years of experience in operations management or agency management. Specific experience in agency management is required. Proven tenure in previous roles. As an Operations Manager you will: Provide daily leadership and support for full-time internal employees, including leading employee onboarding, training, and continuous development initiatives. Lead the optimization of internal processes and workflows to drive efficiency and scalability in a fast-paced agency environment. Develop, document, and enforce Standard Operating Procedures (SOPs) across all departments. Manage a select group of client accounts with the primary goal of optimizing internal processes and piloting new operational improvements. Collaborate with the team to resolve operational issues and ensure outstanding client experiences. Drive profitability and service delivery efficiency while maintaining exceptional client experiences. Manage relationships and trade partnerships, including office space, fractional CFO services, and employee wellness benefits. Occasionally support the CEO at select business development and networking events. Benefits: Health, Dental, and Vision Insurance. Retirement (IRA) plan. Paid Time Off (PTO): 3 weeks (15 business days) a year, available after the first 90 days. Significant entrepreneurial freedom and high autonomy in your role. A massive runway for growth, with the intention for this role to potentially evolve into a COO or CEO position. Complimentary membership at Wesley Wellness, an upscale fitness studio in Dallas (includes personalized fitness classes, sauna, cold plunge, lymphatic roller). Complimentary spray tans. A flexible hybrid work-from-home schedule. The opportunity to make a significant impact on the agency's growth and long-term success in a high-trust, high-responsibility role. Full control to build out the role and execute on your vision. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_************* or call **************. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
    $75k-80k yearly 2d ago
  • Facility Operations Supervisor

    Lockheed Martin Corporation 4.8company rating

    Remote Field Operations Supervisor Job

    You will be the Facility Operations Supervisor for our team in Grand Prairie, TX. Our team is responsible for ensuring the smooth operation of our facilities, implementing established policies and procedures, and providing excellent service to our internal and external customers. What You Will Be Doing As the Facility Operations Supervisor, you will be responsible for supervising multiple specialized groups of craftsmen, coordinating processes and projects, and ensuring that all work is completed on schedule and within budget. You will lead by example to guide your team and drive results. Your responsibilities will include: * Providing direction and reviewing performance for quality and efficiency * Coordinating processes and projects with other Facility Operations crafts, Facility Engineering, and ESH * Scheduling resources, conducting employee recruitment, training, work assignments, and recognition/disciplinary actions * Assigning and supervising maintenance work orders and preventative maintenance tasks * Interacting with customers to discover improvements, resolve issues, and improve the facility * Representing the Facilities organization in interactions with internal and external customers, vendors, and partners Why Join Us We're looking for a collaborative and experienced leader to join our team as a Facility Operations Supervisor. As a successful candidate, you will have a demonstrated ability to lead a maintenance department or act as a supervisor, with excellent communication and writing skills. You will be proficient in Microsoft Office applications and able to utilize SAP or similar computerized maintenance management systems. If you're a motivated and results-driven individual who is passionate about leading a team and driving excellence in facility operations, we encourage you to apply. This role offers the opportunity to work with a talented team, develop new concepts and techniques, and contribute to the success of our organization. We are committed to supporting your work-life balance and overall well-being, offering flexible scheduling options Learn more about Lockheed Martin's comprehensive benefits package here. Further Information About This Opportunity: This position is in Dallas. Discover more about our Dallas, Texas location. MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance. #mfcnews Basic Qualifications: Basic Qualifications : * Demonstrated ability to successfully lead a maintenance department or act as supervisor * Proficient in Microsoft Office applications * Ability to utilize SAP or similar computerized maintenance management systems proficiently * Excellent communications and writing skills * Ability to obtain secret clearance Performs tasks related to the overall Building Automation management systems and operations of facilities, including energy management maintenance. May oversee the repair, replacement or redesign of facilities, and preventive maintenance planning and scheduling in Building Automation management systems. Implements the timely completion of requirements in compliance with Company programs, objectives and within established cost parameters. Monitor work performed by vendors and/or subcontractors; determines adequacy of work relative to job specifications/scope, and recommends corrective actions as required. Regularly contributes to the development of new concepts, techniques, and standards. Considered an expert in field within the organization. Experience with Web Control, Tridium and other associated controls systems. Desired Skills: * Experience in material procurement * Demonstrated ability to lead and work with represented employees * Proficient in Flexnet or similar timekeeping applications * ESH training: Lockout/Tagout, Storm Water Pollution and Spill Prevention, Hazardous Waste, Aerial Work Platforms, Confined Space, Hearing Conservation and other similar training Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: MISSILES AND FIRE CONTROL Relocation Available: Possible Career Area: Facilities Type: Full-Time Shift: First
    $51k-88k yearly est. 30d ago
  • REGIONAL FIELD OPERATIONS SUPERVISOR

    Navis Clinical Laboratories Inc.

    Remote Field Operations Supervisor Job

    Job Description The Field Ops Supervisor oversees a group of Laboratory Collection Specialists (LCSs) in a specified geography, and is responsible for the successful onboarding, training, support, and continued education of their assigned team. The Field Ops Supervisor must be available to perform LCS and regular Lead LCS duties as dictated by business needs. The Field Operations Supervisor reports to the Field Operations Manager (FOM). Essential Functions: Train new hires in assigned region Travel to client offices to train, support, and cover for direct reports Coordinate staffing coverage of accounts Make recommendations for LCS schedule / hours adjustment based on need Manage and order team supplies through appropriate vendors on a weekly basis Approve payroll for internal (bi-weekly) and agency (weekly) staff Monitor overtime, manage OT approval, and manage schedule changes or coverages as necessary Participate in candidate interviews for open positions and collaborate through the hiring process Coordinate with RBDR’s and follow-up regarding frequency reports Manage specimen tracker reports and relay weekly counts or drastic changes to FOM and RBDR’s Work with FOM through necessary disciplinary processes of direct reports Contact direct report each week to review progress and any holds, missing information, training requests, or other needs Maintain relationships and regularly visit existing lab clients to proactively handle any service issues and ensure compliance with all Navis SOPs and polices Additional Duties: All other duties as assigned Education and Experience: HS diploma or GED, required 1+ year experience working in a medical practice or other healthcare environment, preferred but not required 1+ year experience in a lead or supervisory role requiring training, developing, or managing a team of 5+ people, preferred Remote management experience preferred Knowledge, Skills, and Abilities: Reliable transportation and valid driver’s license as frequent local and occasional overnight travel will be required Attention to detail Proficiency using a computer and ability to navigate computerized systems Microsoft word, excel and outlook proficient Strong customer service skills Strong time management skills Ability to self-motivate and work both independently and in a team Ethics – Treat people with respect; work with integrity and work ethically; uphold organizational values Communication – Excellent verbal and written communication skills, as well as strong interpersonal, organizational and customer service skills Physical Requirements: Light to moderate physical effort (lift/carry up to 25 lbs.) -Heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions and both physical and mental stress Contact with biological specimens that requires wearing of protective devices Occasional Overnight Travel May Be Required Must be willing to travel within region with little notice (24 hours or less) Word Schedule: Hybrid M-F 9a-1p (work from home) M-F 2p-6p (work from client location)
    $54k-76k yearly est. 26d ago
  • Operations Supervisor

    Team Global Express

    Remote Field Operations Supervisor Job

    About the role * This opening is for an Operations Supervisor to join our Team in Innisfail * This is a Full Time Permanent Position, Monday to Friday 7am to 4pm * Oversee floor operations to ensure cost efficient and effective allocation of labour and equipment to achieve daily work requirements * Ensure freight is received, documented, handled, and loaded in the correct manner, whilst achieving maximum vehicle utilisation at minimal cost * Plan and co-ordinate freight to allocated trailers, ensuring all freight is loaded in assigned bays * Ensure loading of Dangerous Goods is carried out in accordance with the Dangerous Goods Code * Ensure all freight movements are scanned using ILFT / TED * Ensure all freight is secured safely in accordance with Load Restraint Guidelines * Ensure all instances of damages to freight or equipment (forklift) are reported using a Service Incident Report. * Report all damaged freight to customer service. * Ensure customer freight is appropriately labelled and delivered in accordance with delivery specifications. * Ensure daily pre starts are done for all assigned forklifts and escalate any fault rectification * Ensure load plans and travel documentation are completed accurately * Monitor all Forklift Operators to ensure the correct use of any ancillary equipment e.g., ramps, lifting platform etc * Determine and consult with Terminal Manager regarding daily labour hire requirements * Ensure all new workers are inducted as per Global Express Procedures * Complete staff roster daily and ensure that all leave is recorded accurately * When required, work with Fleet to ensure the effective utilisation of trailing equipment * Other duties as deemed necessary by the Terminal Manager * Load and Unload Trucks as required using a Forklift * Perform on road delivery duties in a Semi Truck as required What you'll bring * Forklift Licence (Mandatory) * HC Truck Licence (Preferred) * Ability to pass relevant Pre Employment Checks * People performance management skills * An awareness of road legislation and permit conditions * Understanding of freight handling process and operational requirements * Ability to nurture a harmonious, congenial and efficient working environment * Computer literacy * Numeracy and literacy skills * Ability to determine labour and equipment to meet scheduled workloads #LI-DNP #LI-DNI About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit *************************** Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer * Competitive salary above industry standards * Upskilling, training, mentoring and more to support your career development journey * Fun and practical employee perks and discounts * Flexible work, including work from home * Inclusive parental leave policy that supports all parents & carers * Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note * When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. * During the recruitment process, please keep an eye on your junk emails and spam folders for updates. * TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
    $42k-69k yearly est. 43d ago
  • Field Service Supervisor

    AHU Technologies

    Remote Field Operations Supervisor Job

    Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Field Service Supervisor 100% Remote, USA JOB DESCRIPTION - Field Service Supervisor Job Title: Field Service Supervisor Location: Remote Reports to: Field Service Manager FLSA Status: Full-Time, Hourly Job Summary: The Field Service Supervisor FSS has the full responsibility of managing a working crew of mechanics to support KATS projects. This position will work with the customer site contact to ensure all contractual obligations are being met at the highest level of client satisfaction. Some of the reasons to work for us: Strong growth history and stable employment Competitive pay Advancement opportunities Excellent benefits and retirement plan with matching contributions Paid time off including holidays Great company culture focused on employee development, training and safety Responsibilities: Safety The goal is zero recordable injuries Lead daily shift start up meetings Ensure JSA's are completed and any new hazards are identified throughout the day. Execution Understand full scope of projects assigned Ensure other team members understand scope Communicate with client throughout the project keeping them up to date Utilize team members on the project efficiently and effectively Ensure appropriate procedures are followed Ensure documentation is completed in a timely manner; including time sheets, inspection sheets, pictures are taken and stored in the appropriate Sharepoint folders Identify client requests for changes in scope and notify the project manager for potential change orders Communication Communicate with team members on the jobsite to ensure they are working safely and efficiently Communicate effectively with superiors to give status updates Communicate regularly with the assigned project engineer to ensure disassembly and assembly are completed correctly and with the proper documentation Coach team members as needed to improve their performance and communication. Discuss and identify training needs with teammates Be an advocate for the company and your team. Sometimes that means apologizing for things you didn't personally do. Identify opportunities for additional field service, repair work, or engineered solutions. Communicate them to your supervisor or the project manager. Required Skills/Abilities: Demonstrated competency in hands-on maintenance of steam turbines, reciprocating compressors, engines, centrifugal compressors or gas turbines. Typically 5+ years of experience is required to obtain this competency. Basic Microsoft Office Suite skills - Outlook, Excel, Teams Proven industry leadership; recognized by internal and external peers. Ability to work in a fast-paced, deadline-oriented work environment. Personal Attributes Integrity - Embody Integrity even when no one is watching Humble - Be curious and listen to learn. Adaptable - Embrace change to drive growth. Have a growth mindset - Welcome challenges and setbacks as opportunities to improve Camaraderie - Trust and connect with teammates and clients Accountable - Deliver on your commitments Creativity - Innovate through collaboration and teamwork. Fond creative solutions to problems. Self-reflective - Willing to analyze self-performance and look for opportunities to improve Situationally aware - Read the situation and determine the leadership style required. This can change from very detailed management to high level coaching depending on the situation.Education and Experience: 5+ years' experience maintaining rotating equipment required. 2 years leading teams preferred. 2 year technical degree preferred. Physical Requirements: Ability to stand for long periods, kneel for reasonable periods, climb ladders Must be able to lift up to 50 pounds at times. Able and willing to travel to various work locations and client sites up to 100%. Able to obtain and maintain a valid state driver's license. Able to pass a comprehensive background check and drug screen. Metrics Safety OSHA recordable rate Client satisfaction KATS is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status or any other characteristic protected by Federal, State and/or local law. KATS is a drugfree workplace. (Must be able to pass a comprehensive background check.) Job Type: Full-time Pay: $32.00 - $45.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Application Question(s): Can you travel for Job related requirements 100%? Compensation: $32.00 - $45.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $32-45 hourly 60d+ ago
  • Supervisor Strategic Operations

    Commonspirit Health Mountain Region

    Remote Field Operations Supervisor Job

    USD $28.09/Hr. to USD $43.63/Hr.Welcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen-both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve. CommonSpirit Health is one of the nation's largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way. Overview: You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Responsible for managing and implementing Patient Access strategic objectives and special projects. Supports transformation initiatives in support of revenue management organizational priorities. Performs highly complex independent process improvement activities. + Serves as a liaison between providers offices, physicians, ancillary departments and revenue management. + Supports activities completed by outside regulatory agencies, legal and compliance departments, as well as hospital executive leadership teams. + Oversight and support of implementation of strategic initiatives supporting the patient access organization. Performs due diligence assessments, development of work plans, partnership with internal and external resources, and overseeing implementation and success tracking. + Coordinates and plans training and educational efforts with key stakeholders regarding technology upgrades, future implementations, policies and procedures, and new hire trainings. + Leads training development to support revenue management administrative tasks. Partners with clinical informatics, information technology, and education teams to support development of and delivery of new materials. + Build, develop, and maintain operational reporting to identify risks and opportunities to drive performance. Support account and patient management operations, including setting operational priorities. + Assists with the intake and prioritization of patient access tasks, and initiatives. Partners with Patient Access senior leadership to manage process documentation storage, procedure updates, and archiving of historical artifacts. + Occasional overnight travel may be required. Qualifications: In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: + 5 years experience in a hospital and/or physician patient access environment to include experience with and scheduling of inpatients, outpatients, surgery cases, emergency department patients and physician office visits. + Physician and/or hospital billing experience, preferred. + Epic experience highly desired + Intermediate computer skills + High School Diploma or GED required + Bachelor's degree in Business Management or Admistration preferred. Physical Requirements Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally. Your Connected Community: At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. CommonSpirit Mountain Region's Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people - including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day. Our Total Reward Offerings: Be sure to consider our generous benefits as part of your overall compensation! Designed with your well-being in mind, our benefits include: + Medical + Dental + Vision + 401K with generous match + Daycare FSA that can include a company contribution + Tuition Reimbursement + Student Loan Forgiveness and more! View more on our benefits HERE (************************************************************************************************************* . Pay Range: $28.09 - $43.63 / hour Shift: Days We are an equal opportunity employer.
    $28.1-43.6 hourly 15d ago
  • Pharmacy Operations Senior Supervisor - Express Scripts

    Cigna 4.6company rating

    Remote Field Operations Supervisor Job

    Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Operations Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Monday - Friday 6:30AM - 3:00PM Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: * Develop, track and monitor employee's safety, compliance to quality, service and production standards. * Monitor prescription turnaround time so that internal standards and client performance guarantees are met. * Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. * Address staff concerns and day to day operational, system, customer service, quality, and professional issues. * Work in production as needed. * Implement programs and process improvements to enhance the level of internal and external customer service provided. * Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. * Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. * Represents pharmacy operations in cross-functional meetings and projects. * Other special projects and tasks as assigned. What you will need: * High school diploma or GED * BA/BS degree preferred. * Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) * Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. * Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. * Knowledge of lean or process improvement methodologies * Excellent oral and written communication skills * Ability to adapt in a dynamic work environment, make independent decisions. * Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. * Willingness to work a flexible schedule for peak times. * Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. * May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) * Ensures that projects are completed on schedule following established procedures and schedules. * General PC knowledge including Microsoft Office, Internet, and email. Why join us? * Health coverage effective day 1 (including medical, dental, vision) * Holiday Pay and Paid Time Off (PTO) * 401K with company match * Tuition reimbursement * Growth Opportunities * Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $39k-59k yearly est. 22d ago
  • Regional Operations Supervisor - Northern Indiana

    Recover Together, Inc.

    Remote Field Operations Supervisor Job

    Salary $60000.00 - $75000.00 / year * Based on Experience, and education Schedule Mon - Fri 9am -5pm EST Sat/Sun off Occasional evenings may be required * Candidate must reside in Northern Indiana - this role will cover our Kokomo, Marion,Fort Wayne, Wabash offices* The Regional Operations Supervisor position at Groups plays a key role in the organization by building and leading a high-performing team and driving operational excellence within the assigned region/state. The Regional Operations Supervisor will partner with the Clinical Supervisor to provide consistent and high-quality care for our members. The Regional Operations Supervisor will lead a team of direct reports across multiple locations. This role reports directly to the Associate Operations Director or the Operations Director (based on region). Responsibilities Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Present as a positive role model and lead change within your team and office locations * Hire, train, supervise, and support a team of Office Coordinators across multiple locations * Deliver structured and effective onboarding for new employees * Provide direct in-person assistance to new staff for the first 2-4 weeks of employment and ongoing training for all direct reports, based on need * Oversee day-to-day operations within all assigned locations * Conduct regular touch bases, provide performance evaluations, and provide constructive feedback to all direct reports * Own/Assist with general task management and regional/state-specific KPIs, including but not limited to census, engagement, retention, scheduling, growth, P&L/budget, and employee satisfaction * Act within the scope of authority granted, ensuring adherence to regulatory requirements and professional standards * Own/maintain office schedules and capacity * Ensure office coverage or align coverage for any call-outs or scheduled PTO among direct staff * Ensure all policies, procedures, and workflows are implemented and adopted within all assigned locations * Maintain Health & Safety requirements where necessary * Oversee supply orders and other necessary equipment/furniture purchases * Perform operations audits to ensure quality standards are being met * Lead a successful launch of new locations, including but not limited to hiring, community outreach, operations/logistics * Lead the decommissioning of offices when appropriate * Collaborate with the regional leadership * Assist with the preparation of site audits with state licensing, accreditation, and managed care organizations * Address any elevated feedback from members or other stakeholders promptly and effectively Other Duties and Responsibilities: * Proactively engage in community outreach activities inclusive of but not limited to; Distribute brochures, flyers, written materials to community stakeholders, as well as, meeting with community stakeholders. * Other duties as assigned Qualifications Knowledge, Skills, and Abilities: * Ability to to manage and prioritize tasks efficiently and optimize productivity * Strong attention to detail and ability to manage confidential and highly sensitive information * Strong written and verbal communication skills; ability to be clear, confident and culturally sensitive in your communication style * Strong decision-making skills and the capacity to take initiative * Willingness to embrace change and drive innovation * Proficient in managing multiple tasks * Proficient in Google Docs, Sheets, Drive, Email and ability to troubleshoot minor technological challenges * Ability to use discretion and work independently under general supervision * Ability to manage confidential information in support of members, staff, and the organization. * Ability to understand and adhere to the Professional Code of Conduct * Present a focus on achieving measurable results and contributing to organizational success * Demonstrate ability to lead and motivate a team toward set goals * Ability to problem solve independently and as part of a team * A strong collaborator: You know how to engage and interact with disparate parts of the organization to achieve common goals. You are great at building relationships and are someone whom everyone enjoys working with. * You thrive on positive interactions and embrace engagement * Out-of-the-box thinker: You can shift the frame from status quo to innovative solutions. You like to think differently, unconventionally, or from a new perspective. Qualifications & Requirements: * Bachelor's Degree Preferred or equivalent combination of education and experience * 4+ years of relevant experience in a multi-site operation * Healthcare, retail, or hospitality experience preferred * This is a hybrid position; must have the ability to travel between 40-60% of the time to all office locations * Access to reliable internet and telephone services, specifically 50M download and 10M upload package or higher as well as a strong WiFi signal from your remote work location * Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening. Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, and CPR/Basic First Aid.
    $60k-75k yearly 26d ago
  • Accounting Operations Supervisor - Regional Carrier - Base Salary to 110k/year - Phoenix, AZ

    Allsearch Recruiting

    Remote Field Operations Supervisor Job

    Our client, a respected and established 100+ year regional carrier that operates in CA, AZ, NV, OR and WA has an immediate need for an Accounting Operations Supervisor. Responsibilities: The Accounting Operations Supervisor will manage premium accounting payment activities. Supervising the process surrounding Premium accounting related to direct, list, and Agency Bill AR. Monitors team results for receivables processing by exception and reports. Monitors accuracy, completeness, and timeliness of payments. The Accounting Operations Supervisor will lead a team of accounting professional & conduct performance evals. Additionally, the Accounting Operations Supervisor manages the Unclaimed Funds/Escheatment functions including filing of multiple annual states’ reports, tracking of and customer service related to multi states stale dated checks, following up with claims, RPS and AP departments and their reviews regarding checks to determine legitimacy or if they can be voided without issue, related monthly GL balancing and processing of timely and accurate escheatment payments. Qualifications: 5+ year experience in accounting. Knowledge of advanced math & accounting concepts is required. Basic SQL knowledge. Compensation: Base salary in the 71k - 110k/year range plus profit sharing, bonus & salary increases. Benefits package including Medical, Dental, Vision, PTO, Volunteer Time Off, 401+match, Paid Holidays, Insurance Education Reimbursement, Recognition programs and awards, etc. Hybrid role from any of their offices in CA, NV, AZ, or WA. You will receive a laptop, 2 monitors, docking station, phone, keyboard, headset etc. For remote work.
    $44k-78k yearly est. 10d ago
  • Accounting Operations Supervisor - Regional Carrier - Base Salary to 110k/year - Phoenix, AZ

    Allsearch Professional Staffing

    Remote Field Operations Supervisor Job

    Our client, a respected and established 100+ year regional carrier that operates in CA, AZ, NV, OR and WA has an immediate need for an Accounting Operations Supervisor. Responsibilities: The Accounting Operations Supervisor will manage premium accounting payment activities. Supervising the process surrounding Premium accounting related to direct, list, and Agency Bill AR. Monitors team results for receivables processing by exception and reports. Monitors accuracy, completeness, and timeliness of payments. The Accounting Operations Supervisor will lead a team of accounting professional & conduct performance evals. Additionally, the Accounting Operations Supervisor manages the Unclaimed Funds/Escheatment functions including filing of multiple annual states' reports, tracking of and customer service related to multi states stale dated checks, following up with claims, RPS and AP departments and their reviews regarding checks to determine legitimacy or if they can be voided without issue, related monthly GL balancing and processing of timely and accurate escheatment payments. Qualifications: 5+ year experience in accounting. Knowledge of advanced math & accounting concepts is required. Basic SQL knowledge. Compensation: Base salary in the 71k - 110k/year range plus profit sharing, bonus & salary increases. Benefits package including Medical, Dental, Vision, PTO, Volunteer Time Off, 401+match, Paid Holidays, Insurance Education Reimbursement, Recognition programs and awards, etc. Hybrid role from any of their offices in CA, NV, AZ, or WA. You will receive a laptop, 2 monitors, docking station, phone, keyboard, headset etc. for remote work.
    $44k-78k yearly est. 34d ago
  • MAIL OPERATIONS SUPERVISOR

    ESFM

    Remote Field Operations Supervisor Job

    Job Description MAIL OPERATIONS SUPERVISOR Reports To: Salary: Experienced Pay Grade: 12 Other Forms of Compensation: ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Click here to view the step-by-step instructions to refer a friend to this position. Job Summary In this role, you will supervise and coordinate activities of clerks who open, sort, and route mail, in addition to preparing outgoing material for mailing. Under your leadership, the office will exhibit an efficient and organized operation. Key Responsibilities: Reads letters and determines the department or official for whom mail is intended Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Prioritizes work and manage staff levels appropriately Establishes a full understanding for the utilization of Compass Group reporting systems Produces client invoicing/billing in a timely and accurate manner Performs other duties as assigned Qualifications: High school diploma; College Degree is a plus Facilities Experience, preferred not required Proven customer service related experience Competent computer skills including MS Office (Word, Excel, etc.) or equivalent Excellent communication skills - written and verbal Ability to effectively work both individually and in a team environment Ability to lift up to 40 pounds Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest services maintains a drug-free workplace. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1415541 ESFM Teresa E Whiteside
    $44k-75k yearly est. Easy Apply 33d ago
  • Claims Operations Supervisor

    Wellsense Health Plan

    Remote Field Operations Supervisor Job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The Claims Operations Supervisor provides direct supervision of Claims Operations staff responsible for processing claims for all Plan lines of business. The Supervisor ensures that all necessary tools and resources are available to meet or exceed state and federal contractual requirements and Plan internal metrics. The Supervisor is responsible for proactively and methodically identifying and resolving service barriers to initial claims handling and/or data entry productivity and quality. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: Monitors claims payment post agreement and configuration modification to ensure appropriate payment Reviews paid claims data and Quality feedback to identify, analyze and report emerging configuration or agreement issues impacting claims payment. Submits Facets questions and configuration requests to Manager to correct identified systemic claims payment issues May participate in or supervise and track issue reporting for all claims personnel performing Facets testing. Monitors the aging of claims and produces a daily claims inventory report using the BMCHP reporting tool for managerial review. Works with Human Resources and Manager on corrective action performance improvement plans and follow-up to ensure positive outcomes Supervises claims adjudicators to ensure productivity and quality through ongoing training and setting of professional standards Supervises claims mailroom staff, including scanning of paper claims and reconciliation of incoming and outgoing paper claims inventory. Troubleshoots scanning and imaging storage system issues with IT Department and vendor. Escalates unresolved issues to management in a timely fashion. Responsible for performance appraisals of all direct reports Ensures monthly compliance with corporate standards. Works as a member of the Claims Operations management team to ensure appropriate work allocation and adherence to all State and Federal requirements by sharing resources when necessary Maintains regular meeting schedule with other claims personnel to review procedures as well as identify and resolve claims issues. Maintains current knowledge of BMCHP/Well Sense benefits, provider network development and contract issues, state and federal regulations for all lines of business, BMCHP payment and reimbursement policies and industry standards for claims processing. Participates in both internal and external department audit Supervision Exercised: Supervises 10 - 15 staff Supervision Received: Direct supervision is received weekly or as needed Qualifications: Education: Bachelor's Degree or the equivalent combination of training and experience is required. Experience: Two or more years Claims experience required Two or more years of experience in healthcare or managed care is required Preferred/Desirable: Two or more years supervisory experience preferred, preferably in claims operations. Certification or Conditions of Employment: Pre-employment background check Competencies, Skills, and Attributes: Effective collaborative and proven process improvement skills. Strong oral and written communication skills; ability to interact within all levels of the organization. A strong working knowledge of Microsoft Office products with emphasis on Excel Demonstrated ability to successfully plan, organize and manage projects Detail oriented, excellent proof reading and editing skills. Working Conditions and Physical Effort: Regular and reliable attendance is an essential function of the position. Work is normally performed in a typical interior / remote office work environment. No or very limited physical effort required. No or very limited exposure to physical risk. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $45k-71k yearly est. 21d ago
  • Remote Operations Supervisor

    Jobsultant Solutions

    Remote Field Operations Supervisor Job

    The appropriate candidate would be responsible for managing workflow with a phone unit , developing and implementing policies and procedures, training staff to perform specific functions and managing employee performance. The right candidate will lead recruiting, hiring and training efforts that enable creative solutions to identifying the best candidates and enabling the new hires for success. Job Responsibilities: Responsible for the administrative functions and supervision of an operations unit. This includes backlog and quality management for a team of Operations/Customer Service associates Provide organization, direction and staffing for all assigned service calls and case load assignments to ensure all calls are answered in accordance with our policies and procedures. Monitor calls and audit case files daily to ensure the proper target resolution is identified and that, if possible, the case is closed at or near the target resolution. Ensure assigned staff members meet or exceed the standards, results, and responsibilities of their respective positions. Coach, mentor, and evaluate the performance of an assigned team. Assist in the selection, counseling, and discipline of all staff on the team. Provide oversight and direction to staff for assigned cases. Responsible for problem-solving issues and coordinating efforts with internal departments and subject matter experts. Provide healthcare benefit and claims consultation and support when appropriate to all internal departments. Routinely evaluate and monitor service calls and case management procedures to recommend any necessary changes to the Operations Manager. 11. Escalate cases through the appropriate channels in accordance with the policies and procedures. Qualifications Call center experience preferred Bachelor's Degree or applicable work experience. Management or supervisory experience in healthcare benefits or claims processing. Strong leadership skills and the ability to build effective teams. Effective communication skills to interact with members, physicians, and insurance carrier representatives, with an emphasis on ability to communicate both verbally and in writing. Assertive, self-confident, and resilient. Basic computer skills. Ability to search and identify resources through the internet. Demonstrated ability to communicate concepts, strategies and plans in terminology understood by business professionals. Ability to interpret Explanation of Benefits (EOBs). Familiarity with various types of health insurance coverage, coordination of benefits, and UCR fees. Pay Benefits Work Schedule We offer a competitive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, tuition reimbursement as well as opportunities for career growth and development. Equal Opportunities Optimere is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Optimere does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable PLEASE NOTE: Optimere is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.
    $49k-83k yearly est. 60d+ ago
  • Infrastructure and Operation Supervisor

    Uha

    Remote Field Operations Supervisor Job

    JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year Infrastructure and Operation Supervisor Department: Information Services FLSA Status: Full Time, Exempt Salary Level: 3Mgmnt Primary Purpose The primary purpose of the position is to ensure high quality and effective compute technology for UHA associates, customers and business partners. Oversees the implementation, support, maintenance, and operations of all information technology infrastructure products and services. Ensures system availability, usability, and survivability. Administers IT guidelines, procedures, goals, and objectives. Develops IT services and solutions to effectively meet the future needs of our organization and end users. Ensures that IT services are seamless, transparent, and effectively delivered, and that problems are promptly resolved. Provides technical support to end users as needed, diagnoses and resolves problem tickets, and monitors applications, system security, backup, and virus protection. Essential Duties & Responsibilities: Supports and maintains enterprise IT systems, including troubleshooting and remediation of system issues. Provides technical expertise and recommendations in assessing new hardware and/or software to meet business objectives. Documents system configuration, operating procedures and standards. Provides direction and training to others. Leads development of network architecture. Monitors and analyzes network performance to meet service level standards. Maintains network integrity and security. Determines network and system requirements based on business objectives. Assists in planning and implementing security measures to protect computer systems, network, and data. Supports and aligns work efforts with security policies and procedures in place. Identifies potential security issues and confers with HIPAA Compliance Officer as needed. Assess technology risks, identify and recommend effective solutions, and consults with operations or business units when necessary. Ensure changes made to production applications and systems are done in accordance with UHA change management processes and procedures. Partner with a Project Manager or lead the implementation of projects using UHA standard project management methodologies and artifacts. These include development and approval/use of: Business Case Documents, Business Requirements Documents, Solution/Vendor Selection Documents, Gantt Charts, Issue Logs, etc. Respond to end user support issues and requests. Quickly resolve or escalate resolution to appropriate IS support staff. Monitor and ensure end user needs are satisfied. Oversees and manages staff to include performance management, setting and managing job expectations and goals, staff development and team performance. Exceptional verbal and written communication skills Exceptional interpersonal skills and able to work effectively with others, including superiors, colleagues, and individuals inside and outside UHA Exceptional analytical and conceptual thinking skills Perform other duties as assigned Required Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in management information systems or computer science from an accredited college or university or equivalent work experience 5+ years of experience in IT infrastructure management, with a proven track record of success. 3-5 years of supervisory experience Strong leadership and interpersonal skills. Advanced technical knowledge of network infrastructure, server administration, and cloud technologies. Experience with IT security best practices and HIPAA compliance standards. Excellent problem-solving and analytical skills. Strong project management and organizational skills Excellent written and verbal communication skills Preferred and Advanced Qualifications: Previous experience in Health Care industry Physical Demands/Working Conditions: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Must be able to work under pressure This position is eligible to work from home subject to management approval Hours of Work May be required to respond to and coordinate remediation activities resulting from a security event during non-normal work hours, e.g., evenings, early morning, weekends. Vehicles No vehicle required Only Hawaii residents will be considered for this position due to the need for availability for in-person duties when required. Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer
    $62k-82k yearly est. 1d ago
  • Health Information Operations Supervisor

    Datavant

    Remote Field Operations Supervisor Job

    Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. You will: Have a passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship What you will bring to the table: A true leadership philosophy in which the goal of the leader is to serve Ability to support clients and your Team working both on-site and remotely. 1-2 years of Health Information related experience Well-versed with HIPAA standards. A knack for presenting to leadership, clients, and your Team via Video or in person. Solution provider and forward thinking Detail and quality oriented as it relates to accurate and compliant information for medical records. Power BI, MS Office Bonus points if: EMR experience with EPIC, or Cerner. Previous production/metric-based work experience Team building and experience elevating individuals' careers. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$21.25—$27.13 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at ***********************. We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $21.3-27.1 hourly 14d ago
  • Operations Supervisor (Work From Home)

    Pro Talent HR

    Remote Field Operations Supervisor Job

    This is Urgent Hiring (Work From Home) Full job description This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. Were doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers. Our Values Adaptability: Change isnt scary. You embrace opportunities to adapt and bring others along. Connection: Connection is important. You lift others up because when they grow you grow. Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity. The Role Lead and support a full-function team in client operations. This individual will be responsible for delivering the products, service, and experience that we promise to our clients while identifying process improvement needs, sharing best practices with peers, implementing policies/procedures within their team, and supporting the career development of individual team members. In addition, this role will lead their team to overcome obstacles and challenges standing in the way of team and client success. What You'll Be Doing Coach and develop a team of remote full-function employees who are responsible for all aspects of client services including but not limited to plan administration, client communication, and quality assurance. Allocate resources daily and weekly to adjust team focus towards goals attainment. Support company and team vision and values through role modeling and coach desired behaviors. Regularly communicate progress, results, challenges and obstacles with senior leaders and others involved in product management. Setting performance goals and delivering ongoing feedback. Lead the team to resolve escalated client issues efficiently and effectively. Cultivate strong team collaboration in alignment with ACE Values and Guiding Principles. Additional Functions Partner with other managers and senior leaders on special projects, reporting and process improvement. Act as team ambassador for cross-department initiatives and projects. Recommend changes for organizational and process improvement. Support the team and the company by utilizing visual management to monitor performance and goal achievement. Performs other duties as required. Requirements Must be 18 years of age 2+ years of customer care or client relations experience, preferably in a lead or supervisory role Ability to work in a fast-paced environment to meet deadlines while managing multiple priorities Demonstrate interpersonal leadership skills, including emotional intelligence, navigating team conflict, and motivating team members Passion for developing others including teambuilding, coaching, and mentoring Clear communicator Ability to work in an autonomous environment where you can be a self-directed, independent worker Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen. Other Requirements Must meet work from home requirements to qualify Complete continuing education based upon current certification For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment. These include 1) a space to work out of (i.e., home office) and 2) High speed internet Benefits Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 20% of our organization into new and exciting roles! Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays. Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment. Awesome Culture: Be part of Guidants award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported This is a fully and permanently remote work from home opportunity with a growing and stable company
    $47k-82k yearly est. 60d+ ago

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