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  • Supervisor, Customer Support

    Samsara 4.7company rating

    Remote Documentation Supervisor Job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a supervisor capable of managing the day-to-day interactions and processes in our Level 1 Customer Support team. In this role, your main priority is to be available as a coach and mentor for your team members, providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the productivity of the support team as well as leading by example. Your goal is to empower your team to produce fast, consistent, world-class customer support and be present for the needs of the team. Our ideal candidate is a high performer with experience leading a team in a contact center environment. This role will focus on training, teaching, and empowering our Level 1 Customer Support Specialists to grow into high-performing members of the support team. This is a remote position open to candidates based in Mexico City and Metropolitan area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Be responsible for day-to-day monitoring and management of incoming contact channels (Phone, Email, Chat) and agent status to ensure adequate coverage, making adjustments as needed. Maintain schedules and monitor time-off requests and time reporting for FTE's and contract workers. Train, continually coach & educate the Level 1 agents to ensure the highest standards for our customer support experience are achieved and maintained. Conduct regular ticket audits and reviews (informally and through QA) and constantly practice active coaching on a day-to-day basis. Work closely alongside other Supervisors, Training/Enablement, Workforce Management, and Support Operations Leadership to plan/execute structured education (both for initial onboarding and ongoing development). Be the initial point of escalation for Tier 1 questions and escalations from your team, and work with the management team on the resolution when needed. Constantly go above and beyond to serve our customers and your team, and be a standard-setting example for customer satisfaction. Think strategically about the current process and how to improve them. Answer customer-facing calls in order to remain up to date with the customers and team and to assist with peak phone volumes. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Hire, develop and lead an inclusive, engaged, and high performing team. May be asked to work an assigned shift that covers after-hours and/or weekends. Minimum requirements for the role: 1-3 years of leadership experience as a leader of individuals in a high-volume contact center support environment is required. 1+ years of leadership experience supporting teams in customer retention capacities. Strong understanding of Behavioral-Based Coaching Model including establishing effective goals through a SMART model or similar. Spanish and English language proficiency is a must. Experience establishing expectations around development and performance management for both FTE and contingent workforces. Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment. Superior customer-facing skills with the ability to represent Samsara with strategic accounts and partners. BA/BS or equivalent work experience required. An ideal candidate also has: Good understanding of ITSM Methodologies. French language proficiency is a plus. At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $29k-47k yearly est. 1d ago
  • Supervisor, Customer Care

    Continuum 4.1company rating

    Remote Documentation Supervisor Job

    span class="jobdescription"pDo you enjoy helping people with important decisions? Do you like to coach team members? We are hiring a Team lead who will support a small team of Customer Care Coordinators that will take incoming Hospice intake calls from family members/patients who have questions about home hospice. You do not need a background in healthcare, just patience and empathy for those calling in and a desire to understand concerns, provide solutions, and make an impact on the lives of others. We offer paid training, health benefits for you amp; your family, the opportunity for professional growth, and many more employer perks. Interested? APPLY TODAY!/p p /p pb ESSENTIAL FUNCTIONS/b/p ul li Train and coach staff in standard policies, procedures, and best practices./li li Identify opportunities for operational improvements and implement solutions./li li May monitor staff performance and have responsibility for hiring and performance appraisal./li li Supervise a small group of para-professional staff characterized by highly transactional or/li lirepetitive processes./li li Contribute to the development of processes and procedures./li li Take inbound calls when gaps are identified or team members are out of the office/li li Answer Inbound Calls from patients/family members for home hospice/li li Provide information about the hospice care/li li Ask questions that will aid in the intake process and record information into database/li li Navigate Through Multiple Computer Applications with Speed amp; Accuracy/li /ul pb COMPETENCIES/b/p ul li Service Desk Management/li li Service Level Management/li li Service Management/li li Service Operations/li li Customer Service Help Desk Software/li /ul pb REQUIRED EDUCATION AND EXPERIENCE/b/p ul li Bachelor's Degree or the equivalent of 3 years of leadership experience/li li Professional Positive Attitude amp; Courteous Telephone Etiquette/li li Full-Time Schedule Availability (Evenings/Weekends Required)/li li Willing to submit a Background Check/li /ul pb BENEFITS amp; PERKS:/b/p ul li Benefits eligibility on Day 1/li li Health Insurance (Medical, Dental, Vision) amp; Other Benefits/li li Pet Insurance/li li Paid, Virtual Training/li li Remote Work Environment/li li Opportunity for Professional Development/li /ul p /p pb SUPERVISORY RESPONSIBILITY/b/p pYes/p p /p pb WORK ENVIRONMENT /bThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets./p p /p pb PHYSICAL DEMANDS/b The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms./p p /p pb OTHER DUTIES/b Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice./p p style="margin-bottom:20.0px"span style="font-size:12.0px"span style="font-family:Arial, Helvetica, sans-serif"strongu About Continuum Global Solutions, LLC/u/strongbr/ Continuum Global Solutions' customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found atstrong span style="color:#2980b9"u*********************************************** pspan style="font-size:12.0px"span style="font-family:Arial, Helvetica, sans-serif"Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. /span/span/p pspan style="font-size:12.0px"span style="font-family:Arial, Helvetica, sans-serif"Continuum recruiting correspondence will always come from a talent acquisition representative with an official strong@continuumgbl/strong e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to strongspan style="color:#2980b9"uCorporate.Security@continuumgbl.com/u/span/strong./span/span/p /span
    $33k-48k yearly est. 60d+ ago
  • Supervisor, Reimbursement Patient Access

    Guardant Health 3.6company rating

    Remote Documentation Supervisor Job

    Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Job Description Location: Remote, 3-Days Hybrid, and 5-Days Onsite Options Shift: Monday - Friday Shift The Supervisor, Reimbursement Patient Access is responsible for providing exceptional support to Guardant Health customers, the Guardant Health Clinical Laboratory, Sales Representatives and our billing vendor. The Supervisor, Reimbursement Patient Access must possess the ability to communicate professionally and effectively with all individuals, including external customers and internal Guardant Health personnel. Essential Duties and Responsibilities: Supervise a team of Reimbursement Patient Access Specialist. Meet regularly with the team. Meet regularly with individual staff members Approve timecards and time off requests Ensure timely and accurate resolution of financial cases and patient outreach Perform regular audits to verify all data was entered correctly and insurance is valid Ensure processes are evaluated and updated to align with sample volume and policy changes Verify incoming requisitions for payment type and data accuracy. Check incoming requisitions for insurance, Medicare, Medical, etc. patient eligibility. Contact clients and patients to obtain or verify billing data. Contact clients and patients with information on our Financial Assistance Program. Export data from LIMS; upload data into various applications for benefits eligibility and patient information. Document all phone calls and follow up activities. Contact physicians and other medical personnel to obtain missing information pertaining to billing. Adhere to Standard Operating Procedures (SOP’s) pertaining to Reimbursement, Patient Pre-Billing and FAP Procedure. Perform quality checks to ensure accuracy of data entry. Appropriately field calls for reimbursement and billing. Other administrative duties. Qualifications Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field preferred Ability to work as part of a team comprised of internal employees, contractors and managers. Ability to multitask and take on various projects. Ability to work with self-discipline, good judgment and independence in a dynamic office setting. Excellent written, verbal communication skills are required, as is computer proficiency. Solid experience using Salesforce and Microsoft Office. Flexibility with respect to working hours based on operational need. Ability to lift up to 10lbs. Additional Information Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US base salary range for this full-time position is $75,500 to $120,800. The range does not include benefits, and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the base salary range for this full-time position is $100,700 to $135,900. The range does not include benefits, and if applicable, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ***************************** Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants . Please visit our career page at: ***********************************
    $100.7k-135.9k yearly 28d ago
  • Account Supervisor (Pharma Agency, Rare Disease)

    Avalere Health 4.7company rating

    Remote Documentation Supervisor Job

    Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally. Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health-at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind. We are powered by our unique and proprietary model, SenseMaking. Combining strategic tools and human ingenuity, SenseMaking allows us to transform limitations into pathways, obstacles into possibilities, and intricacy into action. Our talented, diverse, and passionate team-known as SenseMakers-strive each day to make EVERY PATIENT POSSIBLE. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application. About the role The Account Supervisor is a driven, engaged client service professional who thrives in a collaborative team atmosphere and excels at developing unique solutions that differentiate our client's brands in the market. What you'll do Managing a digital brand focused on websites.Build and sustain relationships with key clients grounded in an understanding of their business goals.Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health.Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.Effectively communicate the brand's business objectives to the agency team both verbally and through written communications.Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team.Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team.Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly.Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts.Demonstrates and applies extensive knowledge on MG United and gMG VYVGART.Responsible for managing daily account work on MG United, responsible for ensuring that projects are on time and meet client expectations.Responsible for flawless execution.Manages budget tracking and communication about budget status/tracking internally, relaying to leadership when project is out of scope or needs re-estimate (estimate vs actual; % complete; etc.).Exhibits sounds judgement to anticipate and effectively solve challenges. Is a collaborative partner with a solution oriented mindset.Demonstrates effective communication skills internally and externally.Identifies effectively when to escalate and when to problem solve on their own.Thinks analytically about data driven insights to push brand strategy forward.Applies past learnings to future initiatives Effectively writes clear and concise project briefs with little no input from leadership.Exhibits bigger picture thinking about the brand as a whole and how dots connect to day-to-day project work.Facilitates and leads tactical meetings and MRC discussions.Has baseline knowledge of MRC submission process, Veeva (or similar submission software) and can review MRC comments effectively.Can balance the need for process and flexibility to effectively manage clients and internal team members.May serve as a dotted line manager to AE or SAE reports; mentors and grows more junior level employees. About you5+ years of experience managing client relationships in an agency environment with a background in digital tactics focused on websites Experience in pharmaceutical marketing is required Proven ability to collaborate across functions and project teams in a dynamic environment Experience in managing pharma brand launch in rare disease is preferred Demonstrated verbal and written communication skills $100,000 - $115,000 a year What we can offer Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare's most complex challenges. At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope. We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide. We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
    $100k-115k yearly 1d ago
  • Patient Access Supervisor

    Ensemble RCM 4.0company rating

    Remote Documentation Supervisor Job

    divpbspan Thank you for considering a career at Ensemble Health Partners!/span/b/pp/ppspan Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. /span/pp/ppspan Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!/span/pp/ppO. N. E Purpose:/pullipb Customer Obsession:/b Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. /p/lilipb Embracing New Ideas:/b Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. /p/lilipb Striving for Excellence:/b Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. /p/li/ulp style="text-align:inherit"/pp style="text-align:left"bThe Opportunity: /b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp/ppb CAREER OPPORTUNITY OFFERING/b/pulli Bonus Incentives/lili Paid Certifications/lili Tuition Reimbursement/lili Comprehensive Benefits/lili Career Advancement/lili This position pays between $45,500. 00 - $56,250. 00/based on experience/li/ulp/ppb Job Summary:/b/pp The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations. /pp/ppb Essential Job Functions:/b/pulli Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training to staff. Monitors daily productivity and communicates with staff. /li/ululli Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested. /li/ululli Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity. /li/ululli Responsible for upfront collection process tracking and monitoring. Assigns goals, and provides coaching and corrective action as appropriate. /li/ululli On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes. /li/ululli Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary. /li/ululli Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence. /li/ululli Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring. /li/ululli Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas. /li/ululli Assists with staff evaluations. Maintains time/attendance system. /li/ululli Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team. /li/ulp/pp This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. /pp/ppb Ensemble Required License / Certification: /b/pulli Certified Healthcare Access Management (CHAM)/lili Certified Revenue Cycle Representative (CRCR)/li/ulp/ppb Job Experience: - /b1 to 3 Years/pp/ppb Preferred Knowledge, Skills and Abilities:/b/pulli2 Year/ Associate degree or 4 year/ Bachelor's Degree/lili2-3 years of supervisory experience in healthcare or business field preferred/lili Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office. /lili Knowledge of registration, insurance, scheduling, and/or verification and hospital billing/li/ulp/pp style="text-align:inherit"/pp style="text-align:left"bJoin an award-winning company/b/pp style="text-align:inherit"/pp style="text-align:left"Five-time winner of “Best in KLAS” 2020-2022, 2024-2025/pp style="text-align:left"Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024/pp style="text-align:left"22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024/pp style="text-align:left"Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024/pp style="text-align:left"Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023/pp style="text-align:left"Energage Top Workplaces USA 2022-2024/pp style="text-align:left"Fortune Media Best Workplaces in Healthcare 2024/pp style="text-align:left"Monster Top Workplace for Remote Work 2024/pp style="text-align:left"Great Place to Work certified 2023-2024/pullip style="text-align:left"Innovation/p/lilip style="text-align:left"Work-Life Flexibility/p/lilip style="text-align:left"Leadership/p/lilip style="text-align:left"Purpose + Values/p/li/ulp style="text-align:inherit"/pp style="text-align:left"Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:/pullib Associate Benefits/bb - /bbspan /span/bspan We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. /span/lilidivb Our Culture/bspan /spanspan- Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and spanspan class="WIO0"innovation. /span/span/span/div/lilidivb Growth - /bspan We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. /span/div/lilidivb Recognition - /bspan We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. /span/div/li/ulp style="text-align:inherit"/pp style="text-align:left"Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. /pp style="text-align:inherit"/pp style="text-align:left"Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact a href="mailto:TA@ensemblehp. com" target="_blank"TA@ensemblehp. com/a. /pp style="text-align:inherit"/pp style="text-align:left"This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. /pp style="text-align:inherit"/pp style="text-align:left"a href="***************** fs1. hubspotusercontent-na1. net/hubfs/22639985/EEOC%20KNOW%20YOUR%20RIGHTS%202022. pdf" target="_blank"EEOC - Know Your Rights/abr/a href="************ dol. gov/sites/dolgov/files/WHD/legacy/files/fmlaen. pdf" target="_blank"FMLA Rights - English/a/pp style="text-align:left"a href="************ dol. gov/sites/dolgov/files/WHD/legacy/files/fmlasp. pdf" target="_blank"La FMLA Español/a/pp style="text-align:left"a href="************ e-verify. gov/sites/default/files/everify/posters/EVerifyParticipationPoster. pdf" target="_blank"E-Verify Participating Employer/a (English and Spanish)/pp style="text-align:left"a href="************ e-verify. gov/sites/default/files/everify/posters/IER_RighttoWorkPoster. pdf" target="_blank"Know your Rights /a/p/div
    $45.5k-56.3k yearly 15d ago
  • Supervisor, Patient Access

    Soleo Health 3.9company rating

    Remote Documentation Supervisor Job

    Soleo Health is seeking a Patient Access Supervisor to support our Home Infusion Specialty Pharmacy Remotely (USA) . Join us in Simplifying Complex Care! The hours of this role are Monday-Friday 9am-5:30pm Pacific, Specialty infusion experience required. Soleo Health Perks: Competitive Wages & Incentive Pay 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: Under the direction of the Regional Manager of Patient Access, the Supervisor of Patient Access provides day-to-day oversight of the Patient Access team. This includes administering policies, business processes, quality standards, and performance measurement criteria of the Patient Access team. Responsibilities include: Provides daily support/guidance to direct reports. Oversees and conducts team staffing, coaching, accountability, annual reviews, and performance improvement plans. Evaluates workload and adjusts staffing to fit program needs by assigning referrals and delegating tasks to team members. Assist, as needed with workload tasks such as benefit verification, prior authorization, reauthorization/reverification and patient calls to ensure turnaround times are met Serves as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues. Conducts candidate sourcing (with HR recruitment), interviews, hiring, and onboarding. Facilitates intradepartmental communications to national intake and branch staff. Analyze referral trends, new products, specialty product shortages, access solutions. Participates as a member of cross functional workgroups, teams, and committees as assigned. Completes all required duties, projects, and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership. Completes all necessary managerial tasks for direct reports including hiring, training, holding meetings, addressing performance issues, and approving payroll. Schedule: Must be able to work Full-time, Remote, Monday-Friday 9am-5:30pm, 40 hours per week- Must be able to work in PST time zone Must have Specialty home infusion experience (Patient Access Supervisor) Requirements Associate's degree in healthcare administration, business, or a related field; Bachelor's degree preferred. At least 3 years of specialty pharmacy, home infusion pharmacy, and/or reimbursement experience Previous healthcare management is required. Previous medical and pharmacy benefit experience is required. At least 3 years of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines. Ability to interpret payor contract fee schedules based on NDC and HCPCS units. Ability to effectively handle multiple priorities within a changing environment. Intermediate level skill in Microsoft Word About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Prior Authorization coordinator, Insurance, Referrals, intake coordinator, healthcare eligibility, benefits verification coordinator, Patient Intake Coordinator, Patient care coordinator, medical receptionist, intake specialist, referral coordinator, patient access coordinator, patient service, patient coordinator, hiring immediately, now hiring, intake manager, intake supervisor, lead clearance, lead intake, Hiring Immediately, Hiring Now, Immediately Hiring, Now Hiring Salary Description $65,000 to $70,000
    $65k-70k yearly 22h ago
  • Account Supervisor

    Rapp 4.8company rating

    Remote Documentation Supervisor Job

    RAPP Dallas is looking for an Account Supervisor to join our award-winning Account Leadership team. WHO WE ARE: We are RAPP - world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients. Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. YOUR ROLE: Rapp is seeking an Account Supervisor to oversee internal teams and align with client expectations. You will be the day-to-day manager of the client relationship, a brand advocate, an agency facilitator, and a trusted partner to both clients and your team. We will depend on your marketing acumen and acute business sense to steward all elements of the engagement including project definition, scope management, risk management, hand-off management, and team management. YOUR RESPONSIBILITIES: Be a liaison to multiple internal and external stakeholders to ensure integration across the business monitoring, projecting and providing innovative solutions to marketing issues. Understand and support creative and technical workstreams; oversee and guide teams against business objectives. Demonstrate accountability for agency performance, as well as financial and commercial management of the business, supported by VP. Facilitate the development of project briefs, working with strategic planners and analysts. Support advanced planning for campaign development forecasted for future months, balancing client business changes and priorities proactively. Become a SME on client business environment and products Manage client expectations, objectives, timelines, and budgets. Support VP in an integrated agency model to ensure agency teams are aligned and working against shared goals. Manage interface with clients, creative teams, production, and development teams. Collaborate with other depts. (analytics, marketing strategy, creative, technology, etc.) to create and activate marketing communications plans, and SME showcases. Evaluate the input and ideas of creative, media and strategic planning relative to strategy and client preferences. Advocate for the business internally, and keeps the agency team informed, focused, and enthused about the work and the business. REQUIRED SKILLS: 5+ years of account management experience in an agency setting required; CRM experience required Experience working with creative, analytics/marketing sciences as well as technical teams such as HTML (Salesforce integration a plus) Demonstrate solid mid-level client experience and ability to navigate complex client organizations required. Bachelor's degree in marketing, communications, or equivalent experience. Needs to be comfortable with ambiguity at times (both with clients and internally) be able to demonstrate flexibility and creative problem solving. Very experienced in presenting information both orally and in writing with excellent interpersonal, presentation and written skills. Positive attitude and sound work ethic with the desire to work in a fast-paced environment. Ability to demonstrate flexibility and creative problem solving. Sets and manages multiple project deliverables including time and cost estimates with internal and external clients. Understands and manages factors related to account profitability, client satisfaction, and client retention. Needs to be a team player, friendly, easy to work with. Needs to be able to handle many different personalities both internally and externally. Proven ability to independently manage multiple priorities in a fast paced and deadline driven environment. Ability to work effectively and proactively within a team setting that is geographically dispersed. Our Hybrid Work Model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ************************ A reasonable estimate of the salary for this role, at the time of posting, is $85,000 - $102,000. This range is specific to Dallas and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
    $85k-102k yearly 54d ago
  • Account Supervisor - Healthcare Advertising

    Precision AQ

    Remote Documentation Supervisor Job

    When you love what you do, it won't feel like work. Who says your calling and career have to be mutually exclusive? People who join us at Precision AQ are drawn to our agency because of their passion for and commitment to truly cutting-edge and incredible work - they stay for our ethos of wecentricity, the community and collaboration we foster here. Launching clients' treatments. Changing patients' lives. Advancing creativity and strategy, improving results and outcomes. We do our best and most innovative work when it's fueled by purpose and comprised of the unique and varied perspectives and abilities of team members across the globe. At Precision AQ, talent is displayed in the work, not flaunted in plumes of conceit. Here, cooperation and wecentricity are what we champion. Are you a self-effacing rock star? A sensible diva? A down-to-earth maestro? Have we got a stage for you. Our people are wildly talented, clever, and inspiring. Who we are: What our Clients' Service Executives do every day is quite influential and consequential. Great Agency work starts and ends with us. As the catalyst for creation, the way we influence teams will have the greatest impact on our collective success. As trusted partners, we are an extension of our Client and Agency teams who wants to make a positive difference every day. We are the respected steward of our culture, emulating our principles, and radiating wecentricity, inside and outside our walls. As a dynamic mirror, we are reflective of our Agency standards and ethos, as well as our unique mix of authenticity, generosity, fearlessness, and joy. You and me, know this already, and it's what brought us here and keeps us here. Let's keep motivating, inspiring, and influencing greatness. Who you are: The Account Supervisor functions as a team leader and provides support through overseeing and coordination of projects. The Account Supervisor is responsible for assuring and maintaining client satisfaction as the primary client point of contact. The Account Supervisor serves as a liaison between client services leadership, strategy, and internal operations. Essential functions of the job include but are not limited to: Tactical Management Leads team in development of project strategy and communications plans Works collaboratively with project management in the ongoing oversight of team and job progress Directs all tactics of assigned accounts Effectively troubleshoots issues that arise Client Management Develops and maintains strong rapport day-to-day with client contacts Conducts periodic check-ins with client to obtain feedback on agency performance Resolves issues regarding fees, job progression, project scope, team personnel, etc. Begins to demonstrate more senior-level leadership responses to client challenges Financial Management Meets established revenue goals Leads troubleshooting efforts related to project scope creep, AAs, internal process bottlenecks, etc. Meets profitability targets Product Knowledge Has full knowledge of all the assigned products, competition, and the role of changing market dynamics Strategy Actively engages clients in discussions about market challenges and opportunities, specifically those that can be addressed by communications Has or develops deep familiarity with client's market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment Applies understanding of client's product and market situation to internal and client discussions
    $72k-97k yearly est. 38d ago
  • Call Center Supervisor

    Illinois Mutual 4.3company rating

    Remote Documentation Supervisor Job

    Call Center Supervisor is responsible for overseeing the department call centers. This role is also responsible for planning, conducting and leading ongoing call coaching for the operation of the department under minimal supervision to ensure departmental customer service expectations are met and maintained. This position requires thorough knowledge of company products and is responsible for the primary training of Service Representatives. The Call Center Supervisor reports to the Policy Service Manager. Primary Responsibilities Efficiently and effectively train, develop and monitor overall performance of direct reports Actively monitor progress of direct reports and ensure team is trained to respond professionally, courteously, quickly and accurately to all inquiries from customers Works to resolve inquiries pertaining to the call centers and serves as a resource for the department Complete call coaching for all department employees eligible for call coaching program and facilitate results per department plan Monitor call centers daily and make scheduling, timing and/or administration recommendations to management accordingly Demonstrate ability to interpret policy provisions for all active policy types Execute in depth knowledge of all departmental processes relating to company procedures and facilitate consistent application throughout department Communicate effectively with both internal and external customers Take a proactive lead role in the daily workflow of the teams Provide strong leadership and set a professional example for direct reports Foster communication to maintain positive, professional relationships with direct reports Proactively look for continued ways to improve efficiencies within the department Efficiently process service requests from assigned work queue as necessary Attend, participate and present as assigned for team and department meetings Identify needs of our customers and take appropriate escalation action Efficiently and effectively intervene and appropriately research any product related problems that may arise within the teams Act as a liaison between direct reports and management Recommend, manage and handle special projects as needed Participate in interview and hiring process of applicants for open positions Assume additional responsibilities as needed in the absence of departmental management and/or other supervisor Anticipated Salary: $57,600 - $60,000 Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include: Compressed 4 1/2-day work week (Half-Day Fridays) No monthly premium cost for employee medical, life and disability insurance coverage Paid time-off accrual, including annual rollover; and paid holidays Competitive 401(k) plan with immediate vesting on Company contributions Discounted on-site employee cafeteria On-site exercise facility and company-provided exercise time Tuition reimbursement and training incentives Access to voluntary dental and vision insurance coverage Requirements Job Qualifications Bachelor's Degree required Three years of prior insurance industry experience required, Life and Health preferred Three years of prior call center experience required Industry education designation required, FLMI, ACS, AIRC preferred Ability to multi-task and effectively meet deadlines Proficiency with Microsoft Office Programs Strong time management skills and ability to prioritize Ability to maintain confidentiality and adhere to privacy standards Demonstrate reliability, accountability, integrity and professionalism Flexible and adaptable to changes Strong initiative and solid judgment abilities and skills Work successfully in a team environment Ability to lead and motivate people appropriately within expectations Ability to communicate effectively and appropriately to direct reports Strong written communication skills Ability to work independently and set personal goals and action plans
    $57.6k-60k yearly 54d ago
  • Freelance Account Supervisor, Agricultural Communications

    Burson-Marsteller 4.2company rating

    Remote Documentation Supervisor Job

    Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram. More about the role: Burson is looking for a talented freelance Account Supervisor with strong writing and digital publishing and earned media experience to join our team. Experience in agriculture communications is key. This is an opportunity to join a truly global team and do creative, integrated work that will make a positive impact on the world we live in, and on the economy, as we drive demand for a client by showcasing its strong sustainability credentials. This team is fast paced and cares deeply about doing great work for our clients. The successful candidate will have proven experience writing for a variety of audiences, particularly agriculture, as well as understanding their individual nuances. They should also be comfortable with digital platforms such as WordPress, social media publishing platforms such as Sprout, and create compelling content that will cut through. The candidate should equally be confident in proactive earned media, with the ability to pursue earned coverage, particularly in agricultural publications. We are looking for someone who is both a self-starter and a team player - motivated to deliver results but also able to work effectively with colleagues. Please note: this is a freelance role scheduled to run from August 2025 through January 2026. What you'll do: Assist in the development of earned media relations strategies across traditional and digital/social platforms in the agricultural industry Deliver media relations results to support campaign rollouts and ensure message delivery in key markets Draft and develop core and foundational communications materials-such as messaging, one-pagers, presentations, and trade ads-tailored to engage key audiences in the agricultural community. Build relationships with targeted agricultural outlets and news influencers to push out messaging Develop and grow client relationships, acting as day-to-day point of contact for media relations Develop and/or edit key messages and media materials for announcements, including talking points, Q&As, press and news releases, etc. as needed Research and maintain media lists, keeping abreast of agricultural industry trends and corresponding opportunities for new perspectives. Experience that contributes to your success: Undergraduate degree in PR, Communications, Journalism, Media Studies or related 5+ years of communications/PR experience either agency or in-house; agency experience preferred; sector experience in agriculture is key Demonstrated media relations success including strategy and successful/measurable outcomes A hands-on media approach is required with experience pitching stories to top-tier and agricultural trade media outlets. Skilled in message creation and writing including one-pagers and presentations Experienced in all aspects of content + publishing and comfortable at the intersection of earned, owned and paid media Excellent knowledge of the social media landscape; experience developing social media strategy and creating and publishing content for brands/organizations Driven to deliver-committed to seeing things through and achieving strong results. Proactive and self-starting-takes ownership without needing direction. #LI-BO2 WPP / Burson / Axicom / GCI is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. For more information, visit ******************** Our careers page is designed to be accessible to everyone. If you need any specific accommodations during the application process, feel free to reach out to us at appaccommodations@bursonglobal.com. Please note that this email is for applicants needing special assistance, so we may not be able to reply to other inquiries. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click here for more details: ****************************************** The base salary for this position at the time of this posting may range between:$35—$40 USDYou belong at Burson: Our vision is for Burson to be the leading ‘academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can't do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view-your talent-is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
    $78k-110k yearly est. 2d ago
  • Account Supervisor

    Prosek Partners 3.7company rating

    Remote Documentation Supervisor Job

    Who is Prosek? We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide. We are specialized. Prosek provides unparalleled expertise with financial and professional services companies. We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship. We are award-winning. Join an "Army of Entrepreneurs" that was recently named 2024 PR Week Best Place to Work. Overview: We're currently seeking an Account Supervisor to join our growing team. The Account Supervisor (AS) plays a lead role on their accounts, with various responsibilities as listed below. They are expected to not only demonstrate exceptional media relations skills, but also manage multiple projects and people. Additionally, as leaders and ambassadors of the firm, Account Supervisors should mentor and inspire their junior team members and peers. At Prosek, all members of our team are expected to be strong team players participating in brainstorms and creative strategy planning for clients and internal projects alike. Each member is encouraged to be entrepreneurial in their work, building their network with media and new business prospects, and is considered the "writer of their own story" here at Prosek. We encourage "unboxed" thinking and expect clever, witty, quick ideas from each member of our company. What you'll be doing: Lead your team so it delivers media results for your clients and use personal media contacts to secure effective media results Motivate and mentor junior staff to work effectively with journalists in the best interest of Prosek's clients Participate in and conduct media training sessions and media interviews Demonstrate a strong understanding of the PR craft and your client's industries, competitive environments, businesses and business plans Serve as the day-to-day client contact and manage team's work including reviewing and editing all client materials Provide solutions and suggestions to senior staff about how to troubleshoot client-related problems and help team respond to crisis situations Manage financial operations for client accounts; oversee creation and ongoing monitoring of program budgets Be responsible for reviewing and editing all written materials developed by account team and assist team members with fine-tuning their writing skills Write and develop strategic, persuasive, client documents and presentations including first drafts of senior level editorial assignments such as speeches, articles, bylines and opinion-editorials (op-eds) Help to create and take formal speaking role in client and new business presentations and identify speaking opportunities for senior management Manage the flow of account work among junior team members to ensure that client objectives are met Act as "champion" of the team and ensure that the staff is motivated, engaged and working to potential and proactively give team members feedback What makes you qualified: 5-8 years of experience B.S. in Public Relations, Communications, or a related field Strong interest in financial services, professional services, technology and/or B2B communications Adept in Microsoft Suite (Outlook, Excel, etc.) You have an eye for detail, ensuring quality assurance for team/account deliverables You're eager to actively participate in agency-wide events and activities and market Prosek to your clients and establish and maintain the reputation and perceived value of the agency What are the perks? 401(k) employer match: There is no time like the present to prepare for your future! Premium healthcare plans, including medical, dental and vision coverage: Your health comes first. Hybrid work model: 2 days in the office, 3 days from home - Pick your own schedule. 2 weeks of remote work per year: You do you! Generous Paid Time Off (PTO) package including birthday PTO and 6 "It's Ok" days: Enjoy life's moments. Custom career opportunities: Choose your own adventure! Our Core Values: Chemistry, Collaboration and Belonging: Our collegial culture inspires people with different perspectives and backgrounds to work towards common goals as we brainstorm, plan and execute on behalf of our clients and to build our business together. Grit and Hustle: We work hard. We roll up our sleeves. We are not precious or pretentious. We do not take short cuts. Instead, we put in the work and do what it takes to get the job done. The Excitement of New Challenges: We view challenges as opportunities and embrace them. They motivate us to learn and grow so that we can be the best versions of ourselves, for our clients and each other. A Workplace with Humanity: We recognize the rigor and demand of our work. We also recognize that life inside and outside of Prosek can be stressful. We work very hard to run our business with a heavy dose of humanity and to make Prosek a safe place where people enjoy the work and each other. Our Beliefs on Culture, Diversity & Belonging: We are committed to building a diverse workforce reflecting and embracing diversity of all kinds - race, ethnicity, age, gender identity, sexual orientation, political affiliation, socioeconomic backgrounds. We believe having teams that represent the broader communities where we live and work creates a culture that celebrates creativity, inclusiveness and teamwork and helps us offer our global clientele of mature and emerging businesses counsel that is dynamic, rich and nuanced. The anticipated salary range for this position is $75,000-$100,000. An employee's salary is determined by a range of factors including but not limited to relevant experience, qualifications, skills, seniority, geographic location, performance, and business or organizational needs. The range listed is one component of Prosek's total compensation package for employees. Other rewards may include medical, dental and vision coverage, 401(k) matching, new business commission, paid time off, and other benefits. Prosek Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-HYBRID
    $75k-100k yearly 1d ago
  • SUPERVISOR, PATIENT DINING (DIETARY AIDE)

    Morrison Healthcare 4.6company rating

    Remote Documentation Supervisor Job

    Job Description We have several openings for a full-time SUPERVISOR, PATIENT DINING (DIETARY AIDE) position. Note: online applications accepted only. Schedule: Full-Time; Morning or Evenings and every other weekend. Some holidays. Open availbility from 7am-7pm (would work a set-schedule within timeframe) Requirement: Supervisor experience required. Patient dining, food service, or hospitality experience preferred. Pay Range: $18.00 per hour to $20.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food! Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members. Job Summary Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs. Essential Duties and Responsibilities: Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished. Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Complies with regulatory agency standards, including federal, state and JCAHO. Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template. Performs other duties as assigned. Qualifications: Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions. Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records. The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.
    $18-20 hourly 28d ago
  • Consumer Services Supervisor - Job #998

    North Los Angeles County Regional Center 3.7company rating

    Remote Documentation Supervisor Job

    Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department: Consumer Services Supervisor - School Age 2 (San Fernando Valley) SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit. SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues. 2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups. 3. Hires, trains, directs, and evaluates unit staff. 4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred. Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people. EDUCATION AND EXPERIENCE: Bachelor’s Degree in psychology, social work, sociology, or related human services field or in a related field Five years of Regional Center experience Or Master’s Degree in psychology, social work, sociology, or related human services field or in a related field Two years of related professional/leadership experience Or Master’s Degree in an unrelated field Three to five years of related professional/leadership experience Three years of professional experience should include service coordination at a Regional Center or related experiences Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred. A valid CDL and transportation, or acceptable substitute, required for this position. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time • Holidays – NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid – remote option Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. COMPENSATION: This position is exempt. Salary range $87,661.06 - $124,259.46 Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $87.7k-124.3k yearly 31d ago
  • Patient Success Supervisor

    Cadence Health

    Remote Documentation Supervisor Job

    Across the United States, 6 in 10 adults - or 133 million Americans, live with one or more chronic conditions. Chronic disease is today's leading cause of death and disability in the US and the leading driver of the nation's $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies make it difficult to give patients the attention they need. At Cadence, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes. The Cadence Health team seeks a Patient Success Supervisor to lead a team in addressing inquiries, resolving technical issues, rescheduling appointments, and ensuring every patient interaction is positive and patient-centered. This role will be required to work Mon-Fri 9:00 AM - 6:00 PM CST WHAT YOU'LL DO: Help ensure all quality standards and compliance targets for your team are met by conducting weekly/monthly audits. Lead monthly team meetings. Monitor and analyze data to identify trends and implement strategies to enhance team performance. Identify opportunities for improvement and implement strategies to enhance patient outcomes and satisfaction. Communicate OKRs with the team and monitor individual and team progress towards goals. Provide ongoing guidance through coaching and mentoring team members. Foster a collaborative and supportive team environment, encouraging teamwork, learning, and open communication among team members. Assist in communicating policies and procedures, and pathways of care. Escalate matters to leadership on a timely basis. Ensure adequate coverage for the Patient Success team as needed. Participate in the recruiting process by interviewing prospective team members. Support the onboarding of new hires by delivering training, guidance, and coaching throughout the onboarding process. WHAT YOU'LL NEED: 2+ years of managing a customer success team in the healthcare industry. Ability to thrive in an environment founded on trust, autonomy, and direct feedback. Previous success leading and communicating change management initiatives. Analytical mindset with the ability to interpret data, derive actionable insights, and make data-driven decisions. Flexibility to work across time zones when supporting coverage for team. Strong project management skills, with the ability to prioritize tasks and meet deadlines. Proven success in motivating and inspiring a team. Passion for the patient experience and systematically improving healthcare with digital innovation. Prior experience working in a startup environment. Experience working with remote patient monitoring technology is a plus. WHO WE ARE: At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients' health. We believe that all chronic disease patients - regardless of zip code - deserve access to the best possible care. Care is at the core of everything we do.The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members. At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we'll make a meaningful impact on the lives of those we serve. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and vision insurance TelaDoc (virtual primary care) Competitive PTO 401K and 401K match National and local discounts powered by TriNet Onboarding stipend for remote equipment and home office setup Paid Parental Leave Charitable Donation Match program Expected compensation range: $65,000-$75,000 annual base salary Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
    $65k-75k yearly 1d ago
  • Account Supervisor

    Masterworks 3.5company rating

    Remote Documentation Supervisor Job

    Job DescriptionSalary: $75k-$90k Account Supervisor MASTERWORKS.AGENCY Were seeking a strategic and relationship-driven Account Supervisor to join our Client Service team at Masterworks. In this role, youll act as the primary liaison between our agency and a portfolio of faith -based mission-driven clients, leading the development and execution of integrated marketing strategies that advance their fundraising goals. Youll be responsible for deepening client partnerships, identifying growth opportunities, and ensuring exceptional service delivery across campaigns. This position requires a blend of strategic thinking and execution, client advocacy, and team collaborationand includes up to 20% seasonal travel to support key client relationships and events. RESPONSIBILITIES Client Strategy & Alignment Serve as a strategic partner to clients, deeply understanding their mission, fundraising goals, and organizational priorities. Align agency initiatives with client objectives, ensuring all work supports their broader impact. Lead the planning and execution of integrated marketing strategies that drive measurable results. Growth & Business Development Identify and pursue opportunities to expand client engagement through strategic recommendations, upsells, and cross-functional services. Collaborate with internal teams to develop tailored solutions that enhance client value and drive long-term partnership growth. Contribute to revenue growth by identifying white-space opportunities within existing accounts. Client Advocacy & Insights Maintain a pulse on client trends, audience behavior, and market shifts to proactively inform strategic direction. Provide data-driven insights and recommendations that position clients for sustained success. Relationship Management & Client Experience Cultivate and sustain trusted client relationships through consistent communication, proactive problem-solving, and deep empathy for their mission. Act as the voice of the client within the agency, ensuring their needs and feedback shape deliverables and outcomes. Resolve client issues with urgency and professionalism, ensuring a high standard of service and satisfaction. REQUIREMENTS (Knowledge, Skills & Abilities) Strong communication and interpersonal skills. Excellent organizational and time management skills. Ability to think critically and solve problems. Strong leadership skills. Experience in project management. Knowledge of marketing strategies, tactics, and channels (digital, social media, traditional, etc.). Proficiency in marketing analytics and reporting tools. Bachelor's degree in marketing, advertising, communications, or related field, preferred 5+ years of experience in account management or related roles. MASTERWORKS Masterworks moves people to participate in world-changing causes using an integrated approach to marketing, fundraising, and branding. We are a diverse company of movers and makers who care about their clients and each other. Its not just a workplace its a community with a culture of collaboration and passion! We are data-inspired analysts, motivated strategists, engaged project managers and storytelling creatives working together to change the world. Because these things are true, we look for these behavioral competencies in potential staff members: Passion Initiative Curiosity Integrity Drive Commitment Problem Solving Communication Humility Initiative Risk Taking Self-Mastery Collaboration Diversity Tenacious remote work
    $75k-90k yearly 31d ago
  • Supervisor, Client GL

    Firstservice Corporation 3.9company rating

    Remote Documentation Supervisor Job

    Perform functions to, supervise, monitor and provide direction to a team of Accountants in the preparation, review and revision of accurate monthly Financial Statements for an assigned group of Condominium and /or Homeowners Associations, within the guidelines of statutory requirements and the frameworks of the established policies and procedures of the department, while ensuring all contractual due dates are met. Assist the Financial Reporting Leadership Team in maintaining compliance with accounting principles, policies, procedures and regulations. The Supervisor, G/L Accounting is a Remote position for candidates that live in FL, GA, and TN. Your Responsibilities: * Supervise the daily functions of the assigned team, confirm processes and procedures are followed, monitor and review financial statements and related work product to ensure departmental standards of quality are maintained. * Ensure timeliness is a priority and deadlines are met. Communicate with your team, peers, leadership and the operations team to ensure client expectations are consistently met. * Prioritize, track and review accountants- work, and monitor quality control of all transactions performed by team members. * Provide direction and assist in the investigation and resolution of internal and external problems and concerns. Ensure prior month outstanding open items have been resolved. Follow up and work on resolution of outstanding items within financial statements. * Communicate timely the potential issues that may affect the accuracy of the financial statements. * Provide on-going training to ensure all assigned employees are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Track and communicate goals for individual and department performance. * Assist independent CPA audit firm in their audit and review of associations on a year-end, turnover, and/or periodic audit/review. Analyze and post end-of-year audit adjusting entries. * Provide ad-hoc reporting as needed by researching and interpreting data to answer accounting and financial questions. * Provide assistance to Property Managers, Regional Directors and Field support on accounting matters related to the assigned portfolio by timely responding to requests. Skills - Qualifications: * Bachelor's degree in Accounting from an accredited college or university, minimum of five years of general ledger accounting experience. Supervisory experience a plus, CAM license; CPA certification a plus. Prior experience in the field of property management, real estate and/or residential management preferred. * Critical thinking, complex problem solving, judgment and decision-making abilities. * Strong organization, motivation, leadership, supervisory and interpersonal skills. * Strong verbal and written communication skills. * Detail oriented and strong organizational skills and multi-tasking skills. * Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills. * Must have strong excel skills along with proficiency in Windows and Microsoft Office, including but not limited to Word, PowerPoint and Outlook. * Ability to work with sensitive or confidential information. * Ability to meet deadlines and work well under pressure. * Ability to work in a team environment as well as independently and be self-drive Supervisor: Supervise a team assigned accountants. Travel: Work involves no or minimal travel. What We Offer: As an exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $39k-54k yearly est. 2d ago
  • Consumer Services Supervisor - Job #998

    North County Regional 3.8company rating

    Remote Documentation Supervisor Job

    The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department: Consumer Services Supervisor - School Age 2 (San Fernando Valley) SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit. SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff. EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.) 1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues. 2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups. 3. Hires, trains, directs, and evaluates unit staff. 4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred. Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people. EDUCATION AND EXPERIENCE: Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field Five years of Regional Center experience Or Master's Degree in psychology, social work, sociology, or related human services field or in a related field Two years of related professional/leadership experience Or Master's Degree in an unrelated field Three to five years of related professional/leadership experience Three years of professional experience should include service coordination at a Regional Center or related experiences Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred. A valid CDL and transportation, or acceptable substitute, required for this position. NLACRC Offers an Excellent Benefits Package: We offer employees a variety of health and dental plans. • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. • Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents • Pre-Tax Flexible Spending Account for eligible health care expenses • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees • No cost Vision plan for employees and eligible dependents • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees • NLACRC offers two (2) deferred compensation plans - 457 and 403(b) • Participate in the Public Service Loan Forgiveness program • Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time • Holidays - NLACRC offers 12 paid holidays throughout the year • Most positions are offered a hybrid - remote option Professional Development Opportunities & Growth NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. COMPENSATION: This position is exempt. Salary range $87,661.06 - $124,259.46 Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $41k-54k yearly est. 48d ago
  • Service Supervisor - Multifamily

    Hines 4.3company rating

    Remote Documentation Supervisor Job

    div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News amp; World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines./p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"As a Service Supervisor with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for Residences on the Avenue - a luxury, mixed-use Community in downtown DC. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:/pp style="margin: 0px;" /pulli Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, teamwork mindset/lili Manage the completion of all work orders generated from resident requests/lili Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met/lili Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives/lili Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks/lili Implement and oversee inventory control/lili Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency/lili Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance/lili Prepare and manage the maintenance and capital expense budget for the property/lili Participate in regional and firm-wide initiatives and assignments/lili Participate in staff's evaluation process as needed and determined by Supervisor/lili Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment/lili Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations/lili Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets/lili Provide staff with correct equipment, tools, and training as appropriate to the property/lili Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling/lili Adjust and operate the fire alarm and life safety systems/lili Monitor and manage building energy use and maintain energy management programs/lili Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues/lili Ability to troubleshoot standard operations and repair problems with limited supervision/lili Successful completion of all required training programs within required timeframes/lili Able to analyze mathematical data related to financial and operational decisions/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"Minimum Requirements include: /pp style="margin: 0px;" /pulli High school diploma or equivalent form an accredited institution preferred/lili Two or more years of property maintenance management or leadership experience in a related industry/lilip style="margin: 0px;"Have or obtain required city and/or government licenses or permits, i.e.:/pullip style="margin: 0px;"The EPA certification for refrigerant recycling/p/lilip style="margin: 0px;"Pool amp; Spa Operator/p/li/ul/lilip style="margin: 0px;"* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit./p/lilip style="margin: 0px;"Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances/p/lilip style="margin: 0px;"Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations/p/lilip style="margin: 0px;"Proven ability to train and direct others/p/lilip style="margin: 0px;"Excellent written, verbal and customer service skills/p/lilip style="margin: 0px;"Work indoors approximately 80% of the time and outdoors approximately 20% of the time/p/lilip style="margin: 0px;"Use olfactory, auditory, and visual senses/p/lilip style="margin: 0px;"Lift 25 lbs. or more/p/lilip style="margin: 0px;"Climb up and down stairs and ladders/p/lilip style="margin: 0px;"Access remote work areas and confined spaces (i.e., crawl spaces, roofs)/p/lilip style="margin: 0px;"Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)/p/lilip style="margin: 0px;"Ability to work an on-call schedule and overtime as business needs deem appropriate/p/lilip style="margin: 0px;"Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays/p/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Closing /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs./pp style="margin: 0px;" /pp style="margin: 0px;"While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive./pp style="margin: 0px;" /pp style="margin: 0px;"Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. span style="font-size: 8pt;"¹Includes both the global Hines organization and RIA AUM as of December 31, 2023./span/pp style="margin: 0px;" /pp style="margin: 0px;" /pp style="margin: 0px;" /pp style="margin: 0px;"em We are an equal opportunity employer and support workforce diversity./em/pp style="margin: 0px;" /pp style="margin: 0px;"em No calls or emails from third parties at this time please./em/p /div /div /div /div
    $59k-92k yearly est. 40d ago
  • Supervisor, Patient Financial Services - Remote Available

    Marshfield Clinic 4.2company rating

    Remote Documentation Supervisor Job

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Supervisor, Patient Financial Services - Remote Available Cost Center: 101651135 Insurance Verification Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: JOB SUMMARY The Supervisor - Patient Financial Services (PFS) leverages skills, knowledge and experience to support department leadership with day-to-day management of the assigned area of responsibility within Patient Financial Services. This individual is accountable to deliver team performance goals and maintain quality standards. The Supervisor - PFS utilizes good judgment to troubleshoot, assess and escalate situations when warranted. This individual works to build constructive relationships, and to improve department processes and outcomes in a way that increases both operational efficiencies and patient satisfaction in alignment with Marshfield Clinic Health System's strategic objectives. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: High school diploma or equivalent. Preferred/Optional: Associate degree or a minimum of 60 post-secondary credits in a business, management, healthcare administration or related field. EXPERIENCE Minimum Required: One year experience in business, healthcare administration or related area, to include a leadership role that demonstrated personal leadership effectiveness and team‐building strategies. Preferred/Optional: Two years management experience in revenue cycle functions for a large integrated (hospital/physician) health system. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Various certifications listed per department. Preferred/Optional: None Given employment and/or payroll requirements of individual states, Marshfield Clinic Health System supports remote work in the following states: Alabama Kentucky Oklahoma Alaska Michigan South Carolina Arkansas Minnesota South Dakota Florida Mississippi Tennessee Georgia Missouri Texas Idaho Nebraska Utah Illinois North Carolina West Virginia Indiana North Dakota Wisconsin Iowa Ohio Wyoming Kansas States not listed above are not approved for out of state remote work. Insurance Verification, Authorizations Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $63k-90k yearly est. 4d ago
  • Health Services Supervisor II

    Township High School District 214 4.1company rating

    Remote Documentation Supervisor Job

    Health Services Supervisor II JobID: 4766 SUPERVISORY Date Available: 07/01/2025 Additional Information: Show/Hide Health Services Supervisor II (BSN) - District 214 Specialized Schools Lead Health Services for Diverse Student Populations! District 214 Specialized Schools is seeking a highly skilled and experienced Registered Nurse (BSN) to serve as a full-year Health Services Supervisor II. This crucial role will provide comprehensive health services leadership and support across our specialized programs: The Academy at Forest View, LIFE, International Newcomer, Vanguard, and The Young Adult Program. These programs are designed to meet the unique health and wellness needs of our diverse student population, empowering them to thrive. We are looking for a dedicated health services professional with a strong clinical background and a passion for providing exceptional care. Candidates should excel in collaborative team environments and possess a deep understanding of the unique health needs of diverse student populations. About District 214 Specialized Schools: Our Specialized Schools provide tailored programs to meet the diverse needs of our student population. We are committed to ensuring every student receives the necessary health support to succeed. Position: Health Services Supervisor II (BSN) Responsibilities: * Clinical Leadership and Program Management: * Supervise and evaluate health office staff across multiple specialized school sites. * Develop, implement, and evaluate comprehensive health service programs tailored to the unique needs of each student population. * Lead local health planning initiatives (immunizations, screenings, etc.). * Manage and plan the annual budget for the specialized schools' health services. * Direct Student Care and Case Management: * Oversee the implementation of individualized health care plans, medication management, and medical accommodations. * Respond to medical emergencies and provide direct nursing care as needed. * Serve as a liaison between students, families, healthcare providers, and school staff. * Oversee and conduct vision and health screenings. * Manage complex health cases and provide necessary follow-up. * Compliance, Collaboration, and Communication: * Ensure compliance with all health-related regulations and reporting requirements. * Maintain accurate and confidential health records. * Collaborate with interdisciplinary teams (social workers, therapists, etc.) to support student well-being. * Provide ongoing training and support to staff on health-related topics. * Conduct and provide an annual review, analysis, and report of district health data to the administration. * Collaborate with district and building leadership to ensure equity in practice. * Community and Resource Coordination: * Develop partnerships with community health organizations to support student wellness and access to care. * Connect families to needed resources. Qualifications: * Bachelor of Science in Nursing (BSN) degree. * Current Registered Nurse (RN) license in the state of Illinois. * Extensive experience in clinical nursing, preferably in school nursing, public health, or a related field. * Strong understanding of diverse student populations and their unique health needs. * Excellent clinical assessment, critical thinking, and problem-solving skills. * Exceptional communication, interpersonal, and leadership abilities. * Ability to work independently and as part of a collaborative team. * Proficiency in electronic health record management. * Commitment to providing high-quality, equitable health services. Join our team and play a vital role in supporting the health and well-being of our exceptional students! LENGTH OF CONTRACT: 12 month assignment SALARY AND BENEFITS: * Supervisory Salary Range - $79,885 to $99,856 (to be adjusted for the 2025-2026 school year) * Longevity bonus of 1% for those at the top of the salary range. * Comprehensive medical, dental, and life insurance plans. * IMRF Participation. * 403(b) & 457(b) participation. * Generous vacation (20 days annually, 25 after 20 years) and holiday (15 paid holidays) schedule. * 14 sick days and 4 personal leave days each year. * Paid bereavement leave. * Remote work options: Up to 10 days annually. * Employee Assistance Program. * Professional growth opportunities, including tuition reimbursement and mentorship programs. * $2,000 bonus for completing a pre-approved doctoral program. * Option to cash out up to 3 unused vacation days annually. APPLICATION PROCEDURES: In addition to completing an online application, all candidates are required to provide all of the following as separate items electronically: * A single page cover letter indicating interest in the position; * A resume listing personal data, education, training and experience; and * Three current letters of recommendation. Click on the RED "APPLY" button above to begin an application. Please be aware that as a requirement of your application you will be invited to complete a digital interview via RIVS (Interviewstream). The invitation will come to your email and the RIVS (Interviewstream) system gives you ten (10) calendar days to complete the interview from the time the invitation is issued. Keep in mind that the interview must be completed before you can submit your application, even if the interview expiration is beyond the date of the application deadline. Therefore, all your application materials, interview included, must be submitted by the application deadline. Please email ******************* to request an extension. "We are an equal opportunity employer and value diversity at our district. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status."
    $79.9k-99.9k yearly Easy Apply 60d+ ago

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