Dispatcher/Administrative Assistant resume examples for 2025
Build a better Dispatcher/Administrative Assistant resume with Zippi, your AI resume builder robot.
All resume examples
How to write a dispatcher/administrative assistant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in dispatcher/administrative assistant-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some dispatcher/administrative assistant interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a dispatcher/administrative assistant resume:
- Data Entry
- Customer Service
- Service Calls
- Purchase Orders
- Schedule Appointments
- Computer System
- Telephone Calls
- Multi-Line Phone System
- HVAC
- Office Equipment
- Administrative Tasks
- GPS
- QuickBooks
- Customer Complaints
- HR
- Two-Way Radio
- Emergency Calls
- Customer Orders
- Administrative Problems
- Word Processing
- Two Way Radios
- Inbound Calls
- Customer Calls
- PowerPoint
- Accounts Receivables
- Travel Arrangements
- Expense Reports
- Customer Accounts
- Bank Deposits
- Customer Inquiries
You can let Zippi customize your resume.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the dispatcher/administrative assistant.
How to write dispatcher/administrative assistant experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are effective examples from dispatcher/administrative assistant resumes:
Work History Example #1
Dispatcher/Administrative Assistant
Simon Property Group
- Monitored and managed proper insurance requirements of all incoming vendors and organized liability insurance database with updated certificates.
- Developed and maintained positive rapport with potential and current residents, vendors, competitors and all divisions of corporate management.
- Analyzed demographics for potential industrial properties and prepared PowerPoint presentations for client proposals.
- Completed time sensitive legal communications and filing of records in accordance with California civil code.
- Received and distributed office communications; collected and mailed correspondence; copied mass project publications.
Work History Example #2
Dispatcher/Administrative Assistant
Caliper
- Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
- Designed PowerPoint presentation templates for monthly divisional meetings with top-level attorneys.
- Managed and updated SharePoint database with department documents posted upcoming calendar events and notified end users by email correspondence of changes.
- Managed company inventory and completed payroll daily for the service department.
- Coordinated internet connectivity setups with third-party vendors.
Work History Example #3
Dispatcher/Administrative Assistant
Gateway
- Welcomed and assisted all visitors and ensured a pleasant visiting experience.
- Compiled data and prepared PowerPoint presentations recorded and monitored actions items status for follow-up.
- Monitored rescheduled orders for accurate inventory integrity and reduce shrink.
- Provided executive-level administrative support to the District Manager and District Staff with demonstrated ability to improve procedures and meet demanding deadlines.
- Prepared an average of five Material Requisition Orders (MRO) per day using WISE software program.
Work History Example #4
Dispatcher/Administrative Assistant
Verizon
- Verified daily payroll hours, overtime worked, and payroll codes.
- Facilitated payroll orientation for newly hired employees.
- Tracked and input all payroll timekeeping data for 8 account executives, ensuring payroll was processed accurately and timely.
- Supported managers and supervisors in the attendance discipline process by researching company policies and procedures to compose letters for disciplinary action.
- Assisted customers with troubleshooting and resolution.
You can let Zippi customize your resume.
Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
High School Diploma
2009 - 2009
Highlight your dispatcher/administrative assistant certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your dispatcher/administrative assistant resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Medical Administrative Assistant (CMAA)
- Certified Management Accountant (CMA)
- Certified Medical Office Manager (CMOM)
- Commercial Driver License (CDL)
- Travel and Tourism Professional (TTP)
- Certified Pharmacy Technician (CPhT)
- Dental Assistant (RDA)
- Nationally Certified Medical Office Assistant (NCMOA)