How To Become A Dispatch/Office Assistant: What It Is and Career Path

What is a dispatch/office assistant and how to become one

Updated January 8, 2025

3 min read

The average dispatch/office assistant salary is $33,106. The most common degree is a high school diploma degree with an business major. It usually takes 1-2 years of experience to become a dispatch/office assistant. Dispatch/office assistants with a Certified Nurse Assistant (CNA) certification earn more money. Between 2018 and 2028, the career is expected to grow -8% and produce -286,900 job opportunities across the U.S.

ScoreDispatch/Office AssistantUS Average

Salary

2.6

Avg. Salary $33,106

Avg. Salary $59,228

Stability Level

6.0

Growth Rate -8%

Growth Rate 0.3%

Diversity

3.0

Race

American Indian and Alaska Native 0.73%

Asian 3.80%

Black or African American 9.08%

Hispanic or Latino 15.91%

Unknown 3.87%

White 66.62%

Gender

female 83.09%

male 16.91%

Age - 52

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52

Stress Level

6.0

Stress level is manageable

7.1 - high

Complexity Level

4.4

Complexity Level is basic

7 - challenging

Work Life Balance

7.6

Work Life balance is good

6.4 - fair

Key steps to become a dispatch/office assistant

Explore dispatch/office assistant education requirements

Most common dispatch/office assistant degrees

High School Diploma

34.5 %

Associate

26.7 %

Bachelor's

21.3 %

Start to develop specific dispatch/office assistant skills

Skills	Percentages
Data Entry	20.16%
Customer Service	16.94%
Schedule Appointments	11.45%
Payroll	11.04%
Non-Emergency Calls	3.05%

Complete relevant dispatch/office assistant training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New dispatch/office assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a dispatch/office assistant based on U.S. Bureau of Labor Statistics data and data from real dispatch/office assistant resumes.

Gain additional dispatch/office assistant certifications

Dispatch/office assistant certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific dispatch/office assistant certification, having one may help you stand out relative to other applicants.

The most common certifications for dispatch/office assistants include Certified Nurse Assistant (CNA) and Medical Assistant.

More About Certifications

Research dispatch/office assistant duties and responsibilities

Manage company vehicles through a GPS tracking system and assign jobs to the service techs.
Manage billing accounts for large insurance companies such as Allstate, Geico, and AAA.
Manage company inventory and complete payroll daily for the service department.
Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.

Prepare your dispatch/office assistant resume

When your background is strong enough, you can start writing your dispatch/office assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a dispatch/office assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Dispatch/Office Assistant Resume templates

Build a professional Dispatch/Office Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Dispatch/Office Assistant resume.