What does a Director Of Case Management do?
A Director Of Case Management supervises the activity of the Case Management and Social Services departments to make sure that patients receive high-quality care. They are also responsible for supervising budgets and developing ways to improve efficiency.
Director of case management responsibilities
Here are examples of responsibilities from real director of case management resumes:
- Lead a staff of 60 FTE and manage an operating budget of $7 million.
- Conduct membership satisfaction surveys, design and implement QI studies, and manage the production of the HEDIS report.
- Manage the conduct and coordinate the follow-up of all QA audits and regulatory inspections to ensure that findings are addressed.
- Develop the specifications and manage the configuration of a third-party software application used to implement the ISO and GMP requirements.
- Lead and spearhead architecture renovation project, development teams to move from a Java environment to a Microsoft technologies environment.
- Lead executive team in the development of an information technology architecture and strategic plan align with corporate strategy and operating goals.
- Spearhead LOS initiatives and maximize reimbursement through concurrent and retrospective appeals process.
- Interpret and maintain compliance of Medicare and Medicaid standards for a dialysis facility.
- Submit payroll hours on a weekly basis.
- Maintain payroll and overall direction of the camp
- Participate in the life and ministry of the church.
- Maintain a strong prayer base for the music ministry.
- Compile and assess data to ensure CMS requirements are meet and improve length of stays.
- Perform as a key cross-project technical leader, SharePoint engineer, and adaptable project resource.
- Promote critical care education for all nurses and facilitate nurses from telemetry to transfer to ICU.
Director of case management skills and personality traits
We calculated that 16% of Directors Of Case Management are proficient in Patients, Social Work, and Patient Care. They’re also known for soft skills such as Managerial skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Directors Of Case Management that have these skills listed on their resume here:
- Patients, 16%
Developed various oncology-related presentations and initiated research regarding retractable lancets to be OSHA-compliant to the benefit of both staff and patients.
- Social Work, 7%
Developed Utilization Review Committee, ED Case Manager position and Case manager positions developed from retired Social Workers.
- Patient Care, 7%
Manage activities necessary to ensure appropriate utilization of the Hospital and its resources while maintaining optimal achievable standards of patient care.
- Discharge Planning, 6%
Identified areas for improvement related to discharge planning, documentation, resource utilization, core measure documentation, patient education.
- Medicaid, 5%
Coordinated seminars at local Assisted Living facilities for our company to discuss Case Management, Veterans Benefits and Medicaid.
- Oversight, 5%
Create systems that optimize Case-Manger and Case-Manger supervisor oversight over the safety and permanency of children referred to DHS.
"patients," "social work," and "patient care" are among the most common skills that directors of case management use at work. You can find even more director of case management responsibilities below, including:
Managerial skills. The most essential soft skill for a director of case management to carry out their responsibilities is managerial skills. This skill is important for the role because "social and community service managers spend much of their time administering budgets and responding to a variety of issues." Additionally, a director of case management resume shows how their duties depend on managerial skills: "worked collaboratively with managerial staff to work on policy and prepare for jcaho reviews. "
Problem-solving skills. Many director of case management duties rely on problem-solving skills. "social and community service managers must be able to address client, staff, and agency-related issues.," so a director of case management will need this skill often in their role. This resume example is just one of many ways director of case management responsibilities rely on problem-solving skills: "designated as a master trainer for the allscripts care management solution review system and for the milliman care web qi. "
Time-management skills. This is an important skill for directors of case management to perform their duties. For an example of how director of case management responsibilities depend on this skill, consider that "social and community service managers must prioritize and handle numerous tasks, often in a short timeframe." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a director of case management: "demonstrated good work ethics despite of time-pressure, deadlines and patient volume. ".
Analytical skills. A big part of what directors of case management do relies on "analytical skills." You can see how essential it is to director of case management responsibilities because "social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization." Here's an example of how this skill is used from a resume that represents typical director of case management tasks: "conduct monthly utilization management committee meetings for the purpose of communicating data analysis and utilization issues to administration and physicians. "
Communication skills. A commonly-found skill in director of case management job descriptions, "communication skills" is essential to what directors of case management do. Director of case management responsibilities rely on this skill because "social and community service managers must be able to speak and write clearly." You can also see how director of case management duties rely on communication skills in this resume example: "initiated monthly meetings between nursing and case management to improve communications and to problem solve issues related to discharge planning. "
The three companies that hire the most director of case managements are:
- HealthTrust16 directors of case management jobs
- Tenet Healthcare11 directors of case management jobs
- Centene10 directors of case management jobs
Choose from 10+ customizable director of case management resume templates
Build a professional director of case management resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your director of case management resume.
Compare different directors of case management
Director of case management vs. Youth leader
A youth leader is a young individual who is responsible for building a sense of community within the church youth that can provide an opportunity for both spiritual and social development. Youth Leaders organize regular social, educational, and spiritual oriented events with parents and volunteers to maintain a vibrant program. They establish support and appropriate relationships with their youth members and their families. Youth leaders also maintain social media and emails to provide information publicly to youth members about their organized events.
These skill sets are where the common ground ends though. The responsibilities of a director of case management are more likely to require skills like "patients," "social work," "patient care," and "discharge planning." On the other hand, a job as a youth leader requires skills like "cpr," "fine arts," "academic enrichment," and "homework assistance." As you can see, what employees do in each career varies considerably.
Youth leaders really shine in the education industry with an average salary of $29,561. Comparatively, directors of case management tend to make the most money in the health care industry with an average salary of $99,184.youth leaders tend to reach lower levels of education than directors of case management. In fact, youth leaders are 18.9% less likely to graduate with a Master's Degree and 1.4% less likely to have a Doctoral Degree.Director of case management vs. Communications lead
The global senior program manager acts as a coordinator for the organization's projects and performs various tasks including supervision, account management, daily staff assignments, budget planning, cost control, and tracking program expenses by collaborating with various global departments to enhance all global programs. He/she should have excellent analytical, decision-making, leadership, and organization skills and knowledge about project management to be able to oversee and organize activities to ensure its compliance with the organization's goals.
Each career also uses different skills, according to real director of case management resumes. While director of case management responsibilities can utilize skills like "social work," "patient care," "discharge planning," and "medicaid," communications leads use skills like "project management," "strategic communications," "hr," and "customer service."
Communications leads may earn a lower salary than directors of case management, but communications leads earn the most pay in the internet industry with an average salary of $125,151. On the other hand, directors of case management receive higher pay in the health care industry, where they earn an average salary of $99,184.Average education levels between the two professions vary. Communications leads tend to reach lower levels of education than directors of case management. In fact, they're 12.0% less likely to graduate with a Master's Degree and 1.4% less likely to earn a Doctoral Degree.Director of case management vs. Youth coordinator
A youth coordinator is mainly focused on developing and facilitating programs for children in various settings that enhance and support personal youth education and development. As a youth coordinator, you need to understand recreational and Educational Services and activities with strong leadership skills. It will help if you are a compelling communicator because you will be communicating with youths and various services. Youth coordinators can possess a university degree to enhance their career, but it isn't necessary for this job.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a director of case management is likely to be skilled in "patients," "social work," "patient care," and "discharge planning," while a typical youth coordinator is skilled in "youth program," "community outreach," "youth development," and "public speaking."
Youth coordinators earn the best pay in the hospitality industry, where they command an average salary of $39,966. Directors of case management earn the highest pay from the health care industry, with an average salary of $99,184.When it comes to education, youth coordinators tend to earn lower degree levels compared to directors of case management. In fact, they're 13.4% less likely to earn a Master's Degree, and 1.0% less likely to graduate with a Doctoral Degree.Director of case management vs. Volunteer leader
Types of director of case management
Updated January 8, 2025
