How To Become A Dialer: What It Is and Career Path

What is a dialer and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a dialer. For example, did you know that they make an average of $17.71 an hour? That's $36,839 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -17,500 job opportunities across the U.S.

ScoreDialerUS Average

Salary

2.9

Avg. Salary $36,839

Avg. Salary $59,228

Stability Level

7.9

Growth Rate -8%

Growth Rate 0.3%

Diversity

5.8

Race

American Indian and Alaska Native 0.49%

Asian 3.67%

Black or African American 10.81%

Hispanic or Latino 22.87%

Unknown 4.08%

White 58.08%

Gender

female 57.27%

male 42.73%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress Level

7.9

Stress level is high

7.1 - high

Complexity Level

4.9

Complexity Level is intermediate

7 - challenging

Work Life Balance

7.6

Work Life balance is good

6.4 - fair

Key steps to become a dialer

Explore dialer education requirements

Most common dialer degrees

High School Diploma

32.8 %

Bachelor's

31.8 %

Associate

18.2 %

Start to develop specific dialer skills

Skills	Percentages
Inbound Calls	13.85%
Outbound Calls	13.85%
Operations Management	9.28%
IVR	9.00%
FDCPA	5.95%

Complete relevant dialer training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New dialers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a dialer based on U.S. Bureau of Labor Statistics data and data from real dialer resumes.

Research dialer duties and responsibilities

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Train and knowledgeable on HIPPA privacy laws.
Maintain FDCPA compliance with all dialer operations and dialing programs.
Work closely with application development teams and vendors to tune and troubleshoot applications.

Prepare your dialer resume

When your background is strong enough, you can start writing your dialer resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a dialer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Dialer Resume templates

Build a professional Dialer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Dialer resume.