Dealer Support Technician Jobs Near Me

Clark College is currently accepting applications for part-time, permanent hourly Classified Instruction & Classroom Support Technician 1 - Standardized Patient/Simulated Participant positions in the Nursing unit. Standardized Patients/Simulated Participants will engage in all aspects of case portrayal for simulated learning including communication, physical simulation, portray a broad range of emotions, and appropriate responses to learners. The Nursing department is seeking dynamic learning partners who help focus learners on patient-centered care and make encounters as realistic as possible for the learners; and provide constructive feedback. Multiple positions are available. All positions are located at the Clark College campus at Washington State University Vancouver (WSUV). At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITIES: Memorize scripts for scenarios. Arrive prepared, 30-60 minutes earlier than the time they are scheduled to start the scenarios. Portray role as scripted in a realistic manner and with input or cues from simulation faculty facilitators. As a collaborative part of the simulation team, provide input into scenario details and portrayal. Receive feedback and use feedback to improve performance. Maintain confidentiality of all case material and student performance information. Provide constructive feedback to students regarding their performance. Communicate clearly and portray professionalism. Perform related duties as assigned. Qualifications POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Excellent communication skills. Ability to provide effective feedback. Capacity to receive feedback. Must exhibit good attendance. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Previous experience and/or training as an actor, standardized patient or simulation participant preferred. Supplemental Information WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs. McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant. Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall. Campus bookstore offers snacks, apparel, and specialty supplies. On-campus early childhood education care program (pending registration and availability). Gym and recreation facilities available for membership. Clark promotes wellness with a variety of different workshops and events. SALARY RANGE: $19.50 - $25.96/hour. | Step A-M | Range: 39 | Code:255M Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases . APPLICATION PROCESS Required Online Application Materials: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process. Please apply online at ******************* To contact Clark College Human Resources, please call ************** or email *********************. APPLICATION DEADLINE: Open until filled. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at ************* or by video phone at *************. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, ************** or ***************************. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: ********************************************************************* ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, ************, ******************, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human ResourcesMarch 3, 2025 (updated)24-00103-2

Customer Service Intuit TurboTax Smartlook - Video Support Inbound Customer Service & Software Tech Support Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. WHAT TO EXPECT: What's Needed to Provide Customer Support for this Client • Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. • Research, analyze and determine an appropriate course of action for TurboTax customers. • Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years' returns and amendments. • Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise. • Document all issues, resolution and follow up action. WHAT IT TAKES TO SUCCEED: Must-Have Qualities and Capabilities - Familiarity with company processes and policies - Clear, confident and professional communication skills to build trust and rapport - Understanding of “client call flow” - Quick-thinking management of client needs - Assertiveness to promote additional products and services - Empathy and a sincere desire to assist and prioritize the customer - Tenacity to understand and deliver on customers' needs EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. WHAT YOU NEED TO GET STARTED: - Apply - A computer - Logitech C170 Webcam - High Speed wired Internet (No WiFi) - Phone with headset - Pass a background screening This is not an offer of employment. Requ

Our company are actually the only 100% alliance label extra benefits company worldwide. With a client bottom that consists of over 40,000 associations as well as organizations internationally, our experts've specialized in giving both extra and also long-lasting advantages to unwearied family members for over 60 years. Daily tasks include Inbound and also outbound calls, establishing sessions, doing discussions to members of associations that seek our benefits, fundamental computer system understanding, finishing the needed documentation, quality assurance, and management progression. Credentials: Excellent spoken interaction skills Have superb client relationship and also communication skill-sets Upbeat & favorable attitude along with fantastic electricity Interacts efficiently with folks and groups Maintains good consumer relations Customer Service and/or Client Sales experience chosen Interacts effectively with all levels of administration and workers Team player Lawfully authorized to function in the USA/Canada/United Kingdom Perks: Full Benefits One hundred% remote job Flexible job routine along with alternative to function coming from home Weekly income and also performance-based regular monthly bonuses Possibility to get a free of cost vacation for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as other impressive places for a yearly business convention

Metso USA Inc. is looking for a Technical Product Support - Beneficiation to Executes product strategy for growth and profitability for Market Area; offer product support and technical assistance/analysis to existing and potential customers. Position is based in York, PA. Required: Bachelor's Degree in Chemical or Metallurgical Engineering and 5 years of Product Support for Mineral Processing equipment experience. In addition, the following specific skills are required: 5 years of experience in mineral flotation and thickener equipment design, troubleshooting, inspection and training others on mineral flotation thickener equipment. 3 years of experience in preparing and presenting sales proposals, budgets and strategies; 3 years of experience in CRM (Sales Force), and SAP Software; 3 years of experience in process optimization and process control; 3 years of experience within a global organizational structure; Ability to travel domestically and internationally up to 50% of the time to unanticipated client sites; Ability to work remotely and report into the York, PA office location Please send cover letter and resume, including job history to: Attn: Melissa Metcalf, Sr. HR Generalist at 8223 E. Pecos Rd., Mesa, Arizona, 85212, United States or via email at *************************.

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands. Position Overview Our client is seeking qualified Semiconductor Support Technicians to fill roles within growing Level I Support Center. The technical demands of the support role are significant as successful candidates will possess hands-on experience with a broad variety of semiconductor products, their various applications and possess familiarity with the semiconductor design engineering sales process. The successful candidates will be hands-on leaders with outstanding sales engineering skills, a passion for customer success, and extensive experience within the microcontroller and embedded applications business sectors. The company is one of the world's largest semiconductor companies and is a leader in developing and delivering a broad range of semiconductor products. The company has strengths in Multimedia, Power, Connectivity and Sensing technologies that are well balanced among the industry's major sectors including: Telecom, Automotive, Consumer, Computer, Industrial and Distribution. As a Level I Support Technician, you will receive technical support requests via an established on-line support utility, inbound telephone, and email from customers regarding technical and non-technical issues for semiconductor devices. You will need to handle issues at various levels of technical support. A combination of strong technical/product knowledge, customer support and relationship management skills will make you the ideal candidate for this opportunity. This position is fully remote in select states. Key Responsibilities Provide technical support for customers on Semiconductor Products via phone and email Utilize support systems / tools and technical / functional knowledge to remotely resolve a customer problem Work directly with the customer to understand the inquiry and/or escalate to next level to help facilitate to resolution Review of open customer issues daily, updating our customers on the status of their escalated cases Help customers gain understanding of products and navigation through support website and on-line customer forums Cross-collaboration through multiple teams to work towards a common goal Develop and maintain excellent working relationships with all appropriate levels within and outside the company including client management, co-workers, and customer representatives. This may include verbal interaction with: Engineers, Distributors, Business owners in multiple industries, and VARs. Requirements AAS degree in Electronics Demonstrate detailed understanding of schematics/ datasheets for semiconductor device functionality i.e., multimedia, power, connectivity, and sensing technologies. Product Support Experience. Electrical circuit design experience. A high level of analytical skills; ability to analyze and interpret technical inquiries Demonstrate competency in both oral and written communication modes for internal and external personnel at all levels, especially in customer product support and feedback. Ability to communicate in writing, through email, reports, or orally, product service matters to highly varied audiences from the least technical customer to the most experienced carrier service manager. The ability to read, interpret, simplify, and create understanding of technical product information from technical descriptions and documents to create clarity, ease of understanding and customer satisfaction of product services and performance. Ability to multi-task and prioritize job requirements Strong personal organization skills and time management Helpful Skills Equivalent work experience or related training Minimum of 2+ years' experience in technical customer service, preferably in the Semiconductor industry, with Semiconductor Devices Customer support call center environment is a plus Must be detailed and process oriented What We Offer Group Health and Wellness (Medical, Dental, and Vision) Health Savings Account (HSA) Educational Assistance Voluntary plans, including critical illness, accident, and hospitalization 401k plan with Company Match and Roth contributions | Immediate vesting Pet Insurance, free legal services, employee discount programs, and more…. Equal Opportunity Employer/M/F/H/V

About the Company Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company. At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America's best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag: · We act like we own it. · We sweat the small stuff. · We have positive attitudes. · We treat everyone with dignity and respect. · We always seek to improve. About You You are the One we are looking for if: · You have a positive, flexible outlook. · You thrive in a team-oriented environment. · You strive for perfection over speed. · You enjoy going home each day with a sense of pride with your job well-done. · You describe yourself as levelheaded and thrive in stressful situations. · You are looking for opportunity to grow! We are a growing company in a booming industry. We're actively looking for people to train for advancement to grow with us. Overview The core mission for the Support Technician is to deliver an exceptional technology experience to end users within Red Stag Fulfillment. You thrive on delivering quick response times coupled with great service in a fast-paced environment. Leveraging the appropriate methodology, processes, and technology, you troubleshoot issues quickly to restore service and proactively work to prevent downtime for desktop machines, printers, and related hardware. If you have a passion for service and a proven track record of delighting end users, we would love to have you join our team. Responsibilities · Responsible for the maintenance, configuration, and reliable operation of computer systems, related hardware (printers, scales, scanners, and Bluetooth connected devices), and network infrastructure (switches, routers, and WIFI Access Points). · Install and upgrade computer components, software, and infrastructure gear. · Troubleshoot desktop hardware and software errors by running diagnostics, identifying issues, assessing business impact, and documenting resolution. · Participate in Technology support desk efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. · Respond to phone calls, messages and emails relating to system or hardware issues. · Deploy products quickly to address crucial business needs of an organization. · Re-imaging of desktops and laptops returned to asset pool. · Disposition and data sanitization of obsolete computers and network hardware. · Minor Administration and optimization of Active Directory accounts, and groups. · Be available for after-hours/weekend support or alternate work schedules, as necessary. · Other duties as assigned. Qualifications · Bachelor's degree in a technology discipline · 1+ years experience in desktop, networking, or infrastructure support · IT certifications in Microsoft, or other network related fields (a plus) · Ability to interact with employees at all levels and to work with minimal supervision. · Must be able to lift up to 50 pounds and utilize team lift assistance for heavier items. · Excellent verbal communication skills with positive attitude and mindset. · Must be 18 years or older and able to pass a background check and drug screening. · Work within Red Stag Fulfillment's mission and core values. Desired Characteristics: · Thrive in a fast-paced environment in a team setting with attention to detail. · Deliver consistent high-quality results on assigned tasks. · Suggest improvements to streamline processes and procedures. · Proactive focus on delivering a great customer experience. · Experience with Change Management or Bug Ticketing Systems · Basic knowledge of Active Directory, Group Policy, etc · Familiarity with JSON, XML, and/or Javascript · Novice Microsoft Windows and/or Unix Administration experience · Troubleshooting and analysis skills for general application-level issues FLSA Exemption Status: Exempt Travel Requirement:Onsite support at RSF Locations in Salt Lake City UT Remote Work: N/A

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Why Trane Technologies Is The Best Company for HVAC Technician Helpers: * Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems * Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation * Dedicated to a military friendly environment (Veterans are highly encouraged to apply) * Unlimited opportunities for career development and promotions * Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work) * World Class continuing education, featuring Manufacturer (OEM) Level Training * Company-wide commitment to promoting a strong work/life balance * Organizational encouragement of community involvement and sustainability (green initiatives) * Late model, clean, and dependable company vehicle, high speed laptop, uniforms, and smart phone Where is the work: Onsite: This position has been designated as On-Site. Hybrid: This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week. Remote in geography: This position has been designated as Remote and work will be performed ________. (TAP to enter locations or time zones as needed) Virtual: This is a Remote position. What you will do: This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits. Trane affords you the opportunity to work directly for a leading manufacture giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth * Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. * Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. * Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. * Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays. * Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. What you will bring: * A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically 0-2 years of experience in HVAC. Technical School or formal training is preferred. * Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: * DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. * EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.). Additional Requirements and Environmental Exposure * Must be able to safely and legally operate a vehicle using a seat belt * Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties * Must be able to twist the trunk of your body 90 degrees in each direction * Must be able to squat and touch the floor with both hands * Must be able to reach your hands over your head * Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours * This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs. and frequently lift and/or move up to 40 lbs. (may occasionally lift and/or move more than 40 lbs. with special approval.) * Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs. * Must be able to maneuver access areas, as small as 30" vertical x 45" horizontal * Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + * This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world's biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world's largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities Overview: The Corporate Hardware & Support Technician is responsible for providing exceptional technical support and customer service to our corporate employees and contractors, ensuring the smooth operation of their hardware, software, and system access. The ideal candidate will be comfortable working in a office environment and adept at using a variety of online tools to diagnose and resolve technical issues. Key Responsibilities: Hardware Configuration: Setup and configure laptops with software as needed by the role of the employee. Problem Analysis and Resolution: Investigate and resolve complex problems with systems and software, utilizing technical expertise in a remote environment. Root Cause Analysis: Conduct thorough root cause analysis for recurring issues, collaborating with remote teams and stakeholders. Technical Guidance: Offer technical guidance and support to remote team members and other departments. Active Directory Management: Set up and manage user accounts, groups, and permissions within Active Directory. Implement security policies, password policies, and access controls. Troubleshoot authentication and authorization issues. Onboarding / Offboarding: Timely and accurate processing of employee and contractor change requests to least privilege standards ensure the security of the corporate environment. Documentation and Reporting: Maintain accurate records of problems, actions taken, and outcomes. Publishing information on common solutions, environmental changes, and process flows. Process Improvement: Continuously identify and implement improvements in the problem management process, particularly suited for remote operations. Requirements: Educational Background: A degree in Computer Science, Information Technology, or related field. Relevant Certifications: CompTIA A+, Network+, Security+, etc. are advantageous. Experience: At least 3 years of experience in IT problem resolution, with a focus on remote support of end user and corporate IT systems. Knowledge: In-depth knowledge of IT infrastructure, systems, and software, with an emphasis on remote troubleshooting and support. Skills: Proven experience supporting laptops in a corporate role. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues in a remote environment. Familiarity with PC imaging tools. Proficient in ticketing systems such as Jira or ServiceNow and remote collaboration technologies. Effective communication skills, both written and verbal, with a focus on customer service. Ability to work independently and as part of a remote team. Other Qualities: Proactive and self-motivated, with the ability to prioritize tasks in a remote work environment. Strong attention to detail and commitment to quality. Adaptability to changing technologies and corporate support requirements. Competitive Compensation and Benefits which include: * ~70% of your Health/Dental/Vision/Flex Spending Benefits paid by Arise * 401k - 40% match starting on day 1 * Tuition Reimbursement of $4,000 each year! * Flexible Time Off plan - take what you need * 9 holidays and 1 Diversity Day * Maternity & Paternity Paid Leave * Life and Disability Insurance 100% paid by Arise Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

p style="min-height:1. 5em"Please note: This is a test job board. /pp style="min-height:1. 5em"*** THIS IS A TEST JOB BOARD AND JOB POSTING! IF YOU'RE LOOKING TO APPLY AT A JOB, PLEASE GO TO ************* ashbyhq. com/ashby***/pp style="min-height:1. 5em"/pp style="min-height:1. 5em"We're looking to hire a Product Support Specialist role at Learn Ashby! /pp style="min-height:1. 5em"/pp style="min-height:1. 5em"This role is a fully remote role and in this role, you can expect:/pul style="min-height:1. 5em"lip style="min-height:1. 5em"Working with customers on a day-to-day by email/p/lilip style="min-height:1. 5em"Create screencasts that walks through the steps of how to perform an action in Learn Ashby/p/lilip style="min-height:1. 5em"Collab with teammates about how to make processes better/p/lilip style="min-height:1. 5em"Tackle projects!/p/li/ulp style="min-height:1. 5em"/pp style="min-height:1. 5em"We're a fan of all things fun and goofy. When applying for this role, please point this out to us to let us know you read this entire thing. /pp style="min-height:1. 5em"/pp style="min-height:1. 5em"Here are our benefits!/pul style="min-height:1. 5em"lip style="min-height:1. 5em"Unlimited leave/p/lilip style="min-height:1. 5em"Stipend to spend on anything you want, go wild!/p/lilip style="min-height:1. 5em"Free coffee every month/p/lilip style="min-height:1. 5em"After six months, you'll get a thank you gift from the company/p/lilip style="min-height:1. 5em"After a year, you'll get a stipend to adopt an animal from your local shelter/p/lilip style="min-height:1. 5em"No out-of-pocket premiums for medical/dental/meds/p/lilip style="min-height:1. 5em"After two years, you can choose your snack subscription to keep you well fed during your work day/p/li/ulp style="min-height:1. 5em"If this sounds like something that would work for you, please apply!/pp style="min-height:1. 5em"/pdiv style="text-align:left"/div

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Technical Support Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one. There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching. Plus, we'll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a member of our technical support team, you'll have the opportunity to provide troubleshooting assistance for both residential and business customers, helping them overcome issues like slow internet speeds, outages, and email support. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 10, 11, or the most current mac OS (Macs cannot be more than 5 years old), a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you! Job Types: Full-time, Part-time Salary: $12.00 per hour *Residents of Florida (if hired) will be offered $13 per hour per state law. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Experience level: No experience needed Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Question(s): Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Remote

div class="content"div class="section-wrapper page-full-width"div class="section page-centered" data-qa="job-description"div Atmosera empowers businesses to Redefine Possible with Modern Technology and Human Expertise. Our exceptional experience across Applications, Data amp; AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. /divdivbr//divdivspan style="font-size: 11pt;"Our Service Operations team is looking for a dedicated and skilled Cloud Support Technician to play a key role in ensuring the smooth operation of our clients' cloud environments. You will be instrumental in providing technical support, troubleshooting issues, and delivering exceptional customer service, all while gaining valuable experience in the rapidly evolving world of cloud computing and Azure. /span/div/divdiv class="section page-centered"divh3What You'll Do/h3ul class="posting-requirements plain-list"ullib Technical Support amp; Troubleshooting:/b/lili Monitor, analyze, and resolve incidents for customer infrastructure running in Azure. /lili Triage, action on and disposition telemetry alerts as they come in. /lili Install, configure, and administer customer systems in Azure. /lili Troubleshoot and resolve technical issues related to virtual servers and networks. /lili Escalate complex cases to Tier-2 and Tier-3 support as needed. /lilib Process amp; Optimization:/b/lili Perform regular reviews of systems, processes, and procedures. /lili Document systems, processes, and procedures to maintain knowledge base. /lili Promote best practices to enhance and improve organizational processes. /lilib Communication amp; Customer Service:/b/lili Communicate technical issues and solutions to clients in clear, business-friendly terms. /lili Interact with customers to identify IT problems and troubleshoot them efficiently. /lili Provide regular updates to clients via email, ticketing system, and phone calls. /lili Communicate ticket status information to all team members. /li/ul/ul/div/divdiv class="section page-centered"divh3The Skills You'll Need/h3ul class="posting-requirements plain-list"ullib Technical Skills:/b/lili Basic understanding of operating systems (Windows and Linux). /lili Familiarity with virtual servers and networking concepts. /lili A strong desire to learn and master Azure cloud technologies. /lilib Problem Solving amp; Analytical Skills:/b/lili Ability to analyze and resolve technical issues effectively. /lili A passion for problem-solving and learning new technologies. /lili Ability to work in a fast-paced, rapidly changing environment. /lilib Communication amp; Interpersonal Skills:/b/lili Excellent verbal and written communication skills. /lili Ability to explain technical concepts to non-technical audiences. /lili Strong customer service orientation. /lili Ability to work collaboratively with team members and clients. /li/ul/ul/div/divdiv class="section page-centered"divh3Qualifications/h3ul class="posting-requirements plain-list"ullib Qualifications:/b/lili Previous experience in a help desk/service desk support or systems administration role. /lili Experience supporting virtual servers and troubleshooting network issues is a plus. /lili Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment is a plus. /lili Experience reviewing technical logs and triaging telemetry alerts/li/ul/ul/div/divdiv class="section page-centered" data-qa="salary-range"div$50,000 - $65,000 a year/div/divdiv class="section page-centered" data-qa="closing-description"div We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security. Here's what you can look forward to:/divdivbr//divdivb Financial Security amp; Growth:/b/divdiv bCompetitive Salary:/b We offer competitive salaries commensurate with experience and skills. /divdiv bGenerous 401(k) Plan:/b Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! This is a fantastic opportunity to build your retirement savings with our support. /divdiv bPerformance-Based Compensation:/b Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your base salary. /divdivbr//divdivb Health amp; Well-being:/b/divdiv b100% Employer-Paid Health, Vision, and Dental Insurance for employees:/b Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums, saving you potentially thousands of dollars each year. Focus on your health, not your healthcare costs. /divdiv bCompany-Paid Life, ADamp;D, Short and Long-Term Disability Insurance:/b We provide company-paid life, accidental death amp; dismemberment, and short- and long-term disability insurance to protect you and your family. /divdivbr//divdivb Time Off amp; Work-Life Balance:/b/divdiv bGenerous Paid Time Off (PTO):/b Enjoy a healthy work-life balance with three weeks of paid time off, allowing you to relax, recharge, and pursue your personal interests. This flexible PTO can be used for vacation, personal time, or sick leave. /divdiv b11 Paid Holidays:/b We observe 11 paid holidays throughout the year, giving you additional time to spend with family and friends. /divdiv bCommunity Service Leave:/b We believe in giving back to the community and offer paid time off for you to volunteer with organizations that are meaningful to you. /divdivbr//divdivb Additional Perks amp; Recognition:/b/divdiv bEmployee Recognition and Reward Program:/b We celebrate and reward outstanding performance and contributions through our employee recognition program. We value your dedication and are committed to showing our appreciation. /divdivbr//divdivspan style="font-size: 10pt;"This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local. /span/divdivb style="font-size: 10pt;" /b/divdivspan style="font-size: 10pt;"Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. /span/div/div/div/div

About the Role This role is an integral part of the Customer Support team and is responsible for troubleshooting and solving support inquiries. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance. Your role will involve providing prompt and effective solutions, ensuring customer satisfaction, and laying the foundation for a positive support experience. This shift will be during European business hours. ResponsibilitiesInitial Troubleshooting: Respond to customer inquiries via phone, email and chat. Conduct initial troubleshooting to diagnose and resolve technical issues and answer product questions Escalation: Escalate complex issues to team leads or appropriate internal teams while ensuring all necessary information is relayed for a smooth transition and resolution Resource Utilization: Utilize the internal knowledge base and resources to provide accurate information and solutions to commonly occurring issues or questions Proactive Communication: Keep customers informed about the progress of their tickets, expected resolution times, and any potential delays, ensuring transparent and proactive communication Collaboration: Collaborate closely with team members and cross-functional partners to share insights and feedback. Contribute to the continuous improvement of support processes and customer satisfaction Translation: You may be asked to translate Support documentation and Product translations, as needed Performance Metrics: Meet or exceed established performance metrics, including response and ticket resolution times QualificationsFluent in French and EnglishPrevious experience in a customer service or technical support role. Experience in a B2B or SaaS company preferredA customer-focused attitude with a genuine desire to help customers Excellent written and verbal communication skills with the ability to explain technical concepts in a simple and understandable manner to non-technical customers Strong problem-solving skills and a proactive approach to finding solutions to technical issues Willingness to work collaboratively in a team environment and learn from others Effective time management skills and the ability to handle multiple tasks simultaneously

TechOnPurpose (“TOP”) is seeking an experienced Flex Support Technician I (“FSTI”) to assist with daily work-from-home customer technical support and on-site implementation and support services as directed and assigned. Reporting to the Director of Support & Service Delivery the FST1 will work daily with peers to triage new tickets and provide direct (remote or on-site) support for tickets assigned. Additionally, the qualified candidate should be experienced and self-sufficient with physical layer issues (cabling, cable termination, power…) as well as basic network, computing hardware and applications to perform basic troubleshooting duties, escalating where appropriate - always open to learning and advancing skills to deliver world-class customer service. Primary Responsibilities: Establish and maintain the front-line “tone of TOP” in customer satisfaction, consistently serving with genuine care for our customers and a growing aptitude of technology, aptitude and unparalleled quality. Provide timely, friendly first contact support services for client requests via phone, email or other designated support channels. Make and take calls to/from customers to assist with documented customer needs Work to identify customer issues, perform root cause analysis, research problems and potential resolutions where none is known or clear. Proactively obtain additional customer/issue information where needed. Where applicable, interact with third-party customer partners and vendors to facilitate request/issue resolution. Clearly, concisely, and meticulously document customer interactions, questions, issues and resolutions. Author & publish internal and customer portal knowledge base articles to enable better & faster “customer self-service” & internal issue resolution. Thoroughly track all time activities associated with customer interactions and service tasks. Ensure all customer support requests are acknowledged, reviewed, prioritized, and resolved or assigned to designated escalation resources where applicable. Proactively monitor and respond to assigned tickets, always logging time and taking comprehensive notes from any q&a activity, troubleshooting steps, reference data and resources and resolutions. Troubleshoot hardware, software, network and cabling issues. Setup and configure hardware and software components. Utilize company Remote Monitoring & Management (“RMM”) tools to remotely monitor, support and troubleshoot computing endpoints. Fix or replace damaged hardware. Install/Re-install software manually or through automated RMM tools. Timely and professional answering of calls, emails and IM's from staff and clients in accordance with established standard operating procedures. Travel to on-site customer locations to provide onsite implementation or support services as directed. Install, troubleshoot data and telecom equipment and cables as directed. Provide other technical support and assistance for staff, customers and partners as directed. Qualifications & Skills: Associate's degree (or equivalent experience) in Information Technology. 3+ years of strong experience in IT, cabling and customer service. CompTIA certification preferred. High effectiveness in collaborating with cross-functional teams. Exceptional customer service skill. Above average technical aptitude and proven ability to learn rapidly. A passion for helping people solve problems and a proven ability to understand technology concepts. Highly organized self-starter that runs towards opportunities. Ability to solve multiple, complex issues and work on multiple issues simultaneously. Benefits: 401k Matching Health Insurance Medical Dental Vision Long-Term Disability Insurance Short-Term Disability Insurance Unlimited Paid Time Off (PTO) Remote Work Opportunities

This role is a permanent, full-time, remote position You would: Provide professional and friendly server support Develop a deep understanding of Liquid Web's products Install and configure Windows Server operating systems and related software Identify industry trends and recommend new product ideas You have: Solid working knowledge of Windows Server OS Experience with Windows web hosting tools Excellent customer service skills Excellent verbal and written communication skills Excellent problem-solving skills Self Motivation and attention to detail Technical Skill Ideals: Microsoft Windows Server 2008/2012/2016 Microsoft Active Directory Microsoft SQL Server Microsoft Exchange Microsoft IIS MySQL DNS (Bind and Microsoft DNS) We Offer: 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription Traditional and Roth 401k with company matching Continuous beverage service for those working in office Fun employer-sponsored events A collaborative team culture Consistent/set work hours Challenging non-redundant daily duties A voice in how things get done Access to ongoing training

Job DescriptionBenefits: Opportunity for advancement Training & development Support Technician (Entry-Level) | 525 Technologies-ONSITE Are you someone who prefers moving over sitting and enjoys working with your hands? Were looking for a reliable, tech-savvy IT Field Support & Setup Technician whos ready to roll up their sleeves and get to work! About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic. Responsibilities : Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups. Diagnose hardware and software issues using diagnostic tools and problem-solving techniques. Install and configure smart boards, commercial displays, and cameras. Troubleshoot and repair hardware and software issues Participate in data recovery and networking troubleshooting Provide on-site support and maintain documentation of repairs. Collaborate with a team of technicians to meet project goals. Ensure quality control and maintain inventory of spare parts. Why Join Us: Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services. Skill Development: Gain real-world experience while working with schools. Supportive Team: Work collaboratively with a team dedicated to your success. Flexible Opportunities: Perfect for recent grads or those looking to transition into IT. Qualifications: Willingness to install and run ethernet cable Comfortable using ladders and able to lift over 50 lbs. Strong troubleshooting, critical thinking, and time management skills. Positive, professional attitude and reliable transportation. Passion for technology and a willingness to learn. Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision. *Contract to Permanent Position *THIS IS NOT A REMOTE POSITION

CHILD SUPPORT TECHNICIAN (ENFORCEMENT TECHNICIAN) (4436-12) Highly Competitive Employee Benefits and Generous Paid Time Off 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: June 17, 2025 WORK LOCATION Hamilton County Job & Family Services 222 E. Central Parkway Cincinnati, OH 45202 WORK HOURS: Full Time - 80 hours biweekly (Potential for Hybrid Remote Work Schedule) HOURLY SALARY: $20.60 hourly NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document :"Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION): Associate degree or equivalent of an associate degree (94 credit hours); OR two (2) years Job & Family Services experience. OR four (4) years' experience in customer service or collections work; or equivalent. JOB DUTIES (SUMMARY): Interviews obligees and obligors at the CSEA as necessary for determination of services needed; explains to obligees and obligors their rights and responsibilities, the responsibilities of the CSEA, and provides written notice of same when required by ODJFS; using the Support Enforcement Tracking System (SETS), completes documentation with respect to all aspects of processing a case, i.e., case narratives (automated or manual), referrals to other units or agencies, historical case profiles, etc.; verifies obligee and obligor demographic data; maintains production standards for case processing and interviewing; sets up new cases; researches and reviews case information to process referrals, defaults, client complaints, etc., using all automated and manual resources available; issues investigative reports, findings and recommendations to the court: recommends contempt citations; prepares paperwork for court orders, entries, affidavits, petitions, etc.; verifies balances via audits and distributions; updates financial balances based on court findings and administrative reviews; receives and posts payments; monitors and adjusts financial accounts to ensure proper disbursement of payments; negotiates/mediates with obligees and obligors on amounts to be paid on arrearages; computes current support using the mandated State Child Support Guidelines; receives and responds to telephone calls and correspondence; works in conjunction with the Family and Adult Assistance Division when CSEA cases have a record of public assistance; works in conjunction with the Children's Services division for cases involving IV-E custody; works in conjunction with other states to initiate and respond to interstate actions in order to comply with the Uniform Interstate Family Support Act (UIFSA); schedules/reschedules clients for appointments; compiles with confidentiality law and regulation; demonstrates courteous and professional behavior to clients and co-workers. Compiles and submits to line supervisors all statistical and activity reports as scheduled; reviews and updates Child Support Enforcement Manual as needed; computes arrearages owed to the Ohio Department of Human Services; completes random moment sample RMS data for submission to RMS coordinator. Appears at state hearings and court hearings; attends staff meetings to discuss regulations and any revisions in procedures; attends conferences, training sessions and workshops to give or receive information pertaining to CSEA operations. Performs other related duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates developed after employment) Knowledge of: principles of interviewing; federal and state laws and rules governing public assistance and child support; agency policies and procedures governing assigned area*; case preparation techniques*; effective oral communication; technical writing. Ability to: define problems, collect data, establish facts and draw valid conclusions; calculate fractions, decimals and percentages; use proper research methods in gathering data; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contacts with officials and general public; prepare meaningful, concise and accurate reports. Skill in: computer terminal POSITIONS SUPERVISED: None LICENSURE AND CERTIFICATION REQUIREMENTS: None BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems: State Automated Child Welfare Information System (SACWIS) State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years Ohio Bureau of Criminal Identification Investigation (BCI) FBI National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee

pstrongspan style="color: #2e74b5;"Presidio, Where Teamwork and Innovation Shape the Future/span/strongspan style="color: #2e74b5;" br//spanspan style="color: #000000;"At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. /span/p pstrongspan style="color: #2e74b5;"The Role: Splunk Support Technicianbr//span/strongspan style="color: #000000;"As a Splunk Support Technician, you will serve as a trusted technical advisor, guiding clients through the adoption and optimization of the Splunk platform, Atlas subscription program, and providing service through our Expertise on Demand program. This role is instrumental in ensuring technical excellence, building client relationships, and enhancing the overall customer experience by delivering with a commitment to customer success and positive technical outcomes. Combining technical aptitude and learning with client management skills, the Technical Analyst creates tailored roadmaps for client success, resolves complex technical challenges, and develops resources to expand Splunk knowledge across teams. This role will be part of a 2-yr Splunk Technical Engineering Development program. /span/p pstrongspan style="color: #000000;"Travel Requirements:/span/strong/p pspan style="color: #000000;"This is a remote role preferred candidates in continental time zone, travel will be 5-10%/spanstrongspan style="color: #000000;" /span/strong/p pspan style="color: #000000;"strong Key Duties and Responsibilities Include: /strong/span/p pspan style="color: #000000;" /spanspan style="color: #000000;"strong Technical Splunk Learning amp; Use: /strong/span/p ul lispan style="color: #000000;"Lead clients in their Splunk adoption by serving as an Expert-on-Demand strong /strong/span/li lispan style="color: #000000;"Resolve technical Splunk issues to drive positive technical and business outcomes strong /strong/span/li lispan style="color: #000000;"Leverage propriety software to assist with managing Splunk, and train client on software to equip them with their purchasesstrong /strong/span/li lispan style="color: #000000;"Create knowledge base materials including media-enabled tools to aid in building internal and external Splunk knowledge./span/li /ul pspan style="color: #000000;"strong Client Relationship Management: /strong/span/p ul lispan style="color: #000000;"Build and maintain relationships with clients, becoming a trusted and reliable technical advisorstrong /strong/span/li lispan style="color: #000000;"Recommend and deliver client journey roadmaps enabling them on Splunk adoption and achieving outcomes from their investments.strong /strong/span/li lispan style="color: #000000;"Resolve customer issues in a timely manner, consistently meeting or exceeding Service Level Agreements and maintaining regular communication with the team and customerstrong /strong/span/li lispan style="color: #000000;"Serve as a trusted teammate demonstrating a bias to action and customer-centric approach to resolving business needs internally and externallystrong /strong/span/li /ul pspan style="color: #000000;"strong Required Knowledge, Skills, and Abilities: /strong/span/p ul lispan style="color: #000000;"strong Service Desk Experience:/strong Minimum of 1 year history of working service tickets in a queue style approach that is monitored for metrics and Service Level Agreement breaches. Experience working in JIRA, ServiceNOW, and/or an Agile team structure is preferred. /span/li lispan style="color: #000000;"strong Client Management/strong: Ability to lead clients on complex tasks as the Splunk Subject Matter Expert (Splunk knowledge can be taught) and vouch for Client's success. Bring a consultant-like mindset to client interactions and problem resolution. Requires a minimum of 1-year customer-facing work experience in a professional, ideally technical, environment. /span/li lispan style="color: #000000;"strong Business Communication/strong: Capable of externally communicating to clients in an effective manner using multiple channels as well as internally communicating with teammates and leadership on client and project status. /span/li /ul pspan style="color: #000000;"strong Technical Familiarity/strong: /span/p ul lispan style="color: #000000;"strong Splunk/strong: /span ul lispan style="color: #000000;"You will train on the Splunk platform and have learning milestones tied to technical and learning outcomes throughout your 2-year journey /span/li lispan style="color: #000000;"Splunk knowledge and experience will grow to include but not be limited to:/span ul lispan style="color: #000000;"Splunk performance tuning amp; optimization /span/li lispan style="color: #000000;"Knowledge of dashboard and alert creation /span/li lispan style="color: #000000;"Data onboarding amp; index configuration /span/li lispan style="color: #000000;"Splunk Enterprise Security strong/strong/span/li /ul /li /ul /li lispan style="color: #000000;"strong Linux/strong: Experienced with Command Line Interface and common Linux commands and standard utilities /span/li lispan style="color: #000000;"strong Networking/strong: Competent with network diagnostics and standard protocols /span/li lispan style="color: #000000;"strong Cybersecurity/strong: Experience analyzing security logs, alerts, and system behaviors to detect and respond to security threats /span/li lispan style="color: #000000;"strong Automation Scripting/strong: Knowledge of one more scripting languages and ability to create automation scripts is required. Examples of scripting languages include: Bash, PowerShell, or Python./span/li /ul pspan style="color: #000000;"strong Educational Background and Professional Experience/strong/span/p ul lispan style="color: #000000;"Bachelor's degree preferred and/or military experience, certifications, trade school education./span/li lispan style="color: #000000;"1-2 years of work experience will be considered in lieu of a formal degree./span/li /ul pstrongspan style="color: #2e74b5;"Your future at Presidio/span/strongspan style="color: #000000;" /span/p pspan style="color: black;"Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. /span/p pspan style="color: black;"Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. /span/p pstrongspan style="color: black;"Ready to innovate? Let's redefine what's next-together. /span/strong/p pstrongspan style="color: #2e74b5;"About Presidio/span/strong br/span style="color: black;"At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. strong For more information, visit span style="color: #0070c0;"******************************************* style="color: black;"./span/strong /p p style="text-align: center;"strongspan style="color: black;"*****/span/strong/p pspan /span/p pspan style="color: black;"Applications will be accepted on a rolling basis./span/p pemspan style="color: black;"Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances./span/em/p pemspan style="color: black;"To read more about discrimination protections under Federal Law, please visit:/span/ememspan style="color: #515151;" /span/emspan style="color: #0070c0;"******************************************************************************************************* pemspan style="color: black;"If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to /span/ememspan style="color: #0070c0;"recruitment@presidio.com/span/ememspan style="color: #515151;" /span/ememspan style="color: black;"for assistance./span/em/p pemspan style="color: black;"Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to /span/ememspan style="color: #0070c0;"recruitment@presidio.com/span/ememspan style="color: #0070c0;"./span/em/p pemspan style="color: black;"Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability./span/em/p pemstrongspan style="color: black;"Recruitment Agencies, Please Note: /span/strong/emspan style="color: black;"Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. /span/p pstrongem /em/strong/p

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. - Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting - Diagnose and resolve basic hardware and software issues, including operating system problems, connectivity issues, and user account management - Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement - Create, update, and close support tickets in the IT ticketing systems, ensuring accurate documentation of all issues and resolutions - Provide excellent customer service, maintaining a positive and professional attitude while assisting users with their technical issues - Strong problem-solving skills and attention to detail including multi-tasking - Effectively troubleshoot and resolve customer complaints or concerns while maintaining a positive attitude. - Meet or exceed performance metrics including call handling time, quality assurance, and other metrics as assigned - Perform other duties as assigned Skills Windows 10, Windows 7, call center support, Troubleshooting Additional Skills & Qualifications Looking to begin on 6/16 The Tier II qualifications would be to have one of the following; candidates who meet one of the criteria below can be started at $15.50/hr. - AA or some sort of completed education in Computer Science or related IT field - obtained 2 Certifications in A+, Security+, Net+ or CCNA. Experience Level Entry Level Pay and Benefits The pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Who we are. Simba Space is a growing web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Unistam and Ulabs. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. We are looking for a motivated Technical Support IV to join our team to handle escalated customer cases and work cross-functionally to provide support for our customers and partner with other technical teams to resolve complex issues. What you'll do & how you'll make your mark. You will install, configure, and maintain cPanel and other related and/or supported services We need you to troubleshoot a wide variety of technical and non-technical issues related to our products and services You will diagnose complex third-party application issues and provide quick and accurate solutions You need to identify and escalate priority and systemic issues which require the attention of Enterprise Technical Operations You will act as the senior escalation point for ticketed support You will assist customers via support tickets and phone to resolve escalated issues Who you are & what you'll need to succeed. You are proficient in various Linux distributions and cPanel software You have the ability to identify systemic issues and escalate to appropriate enterprise teams with urgency You display a high level of proficiency in Bash scripting and working-level knowledge of various coding languages (e.g. PHP, JavaScript, HTML, CSS) You have excellent written and verbal communication skills You can handle all types of customer contacts, most importantly escalated contacts from customers seeking help with their issues Why you'll love us. We've evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamunistam #simbaspace! The target compensation range for this position is $24 to $30/hourly. Individual salaries are determined by various factors including, but not limited to: candidate's qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote Employment with Simba Space is at-will and nothing in this should be interpreted or construed to alter the at-will employment relationship. This includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.