Post Job

Customer Service Specialist Jobs in Manchester, MO

- 1,033 Jobs
All
Customer Service Specialist
Customer Service Agent
Service Center Representative
Customer Representative
Customer Service Representative
Customer Service Attendant
Customer Liaison
Customer Retention Specialist
Call Center Specialist
Customer Experience Associate
Customer Service Advisor
Service Specialist
  • Customer Service Representative

    Hawthorne Animal Hospital, Ltd. 4.0company rating

    Customer Service Specialist Job In Glen Carbon, IL

    What are we looking for in a Veterinary Customer Service Representative? A motivated team player An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more. A dedicated individual who wants to learn about veterinary medicine. Someone who demonstrates compassion when helping our clients and their pets. Veterinary Customer Service Representative Job Overview: Schedule appointments Check in clients and patients, check out appointments Answering phone calls, including emergency calls. Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests. What are the qualifications needed for our Veterinary Customer Service Representative? Available to work 12 hour shifts that include full weekend and holiday availability. Must have a working knowledge of a multi line phone system and general office equipment and software Be able to pass a drug screen. Be comfortable interacting with clients in person and over the phone. Be able to remain calm during emergency client/patient situations.
    $29k-37k yearly est. 8d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Customer Service Specialist Job In Saint Louis, MO

    Overview: Waterway is hiring Customer Service Representatives at our Kirkwood location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Guranteed to start at $17 per hour for the first 3 months. Average is $18 per hour (base + sales bonus). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $17-18 hourly 1h ago
  • Service Specialist

    Services 4.4company rating

    Customer Service Specialist Job In Saint Louis, MO

    Full-time Description The Service Specialist assists and teaches Caring Solutions customers in all aspects of life in order to achieve their maximum degree of independence. The Service Specialist is expected to create and maintain a warm and caring environment and to ensure the health and safety of the customers at all times. Salary Description $18-$20/HOUR
    $18-20 hourly 60d+ ago
  • Retention & Expansion (Cross-sell) (Manager)

    Grant Thornton 4.6company rating

    Customer Service Specialist Job In Saint Louis, MO

    Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $61k-77k yearly est. 60d+ ago
  • Customer Service

    No Leash Needed

    Customer Service Specialist Job In Valley Park, MO

    div class="position-rich-text-content mt18px"pWelcome to No Leash Needed Ellisville! We're currently looking for Morning Opening, Mid-day, Evening Closing, Part Time, flexible availability on call fill in when someone calls off, Weekend's, Holiday's, a few hours here, a few hours there, Thursday's! /ppbr//pp We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. As a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business. /ppbr//ppA Day In The Life:/ppbr//pp You come to work daily with a smile on your face and excited to help serve our pet parents and their furry family members. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and addressing whatever their need is -- check in, check out, invoicing, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll be expected to document pet interactions, answer phones, process invoices, take a dog to their destination for the day, and collaborate with other team members to provide pet services as needed. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!/ppbr//pp Responsibilities: /pulli Provide impeccable customer service by following our Friendly Customer Service principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. /lili Answer all incoming calls, respond to voicemails and emails. /lili Make boarding and Day Care reservations; book grooming, training, and temperament evaluation appointments. /lili Manage cash, check, and credit card transactions and reporting/reconciling invoices. /lili Gets to know clients and their pet's names on a regular basis. /lili Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. /lili Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. /lili Have general knowledge of all services offered at site and be able to provide solutions to the clients needs. /lili Obtain vaccination records from veterinary offices and input into the computer. /lili Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. /lili Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. /lili Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers. /lili Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. /lili Notifying manager on duty inventory levels are low in the following areas: /lili -Retail /lili -Cleaning products for lobby areas and office supplies /lili Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. /lili Consult with other departments. /li/ulpbr//pp Work with a team who all exemplify these qualities: /pulliA passion for animals and animal care. Willing to learn animal behavior to ensure pet and human safety. /lili Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. /lili Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations. Responds promptly to customer needs. Responds to request for service and assistance. Build trust with customers. /lili Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. /lili Must be able to multitask and be very detailed oriented. Must be able to start and stop work. /lili Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. /lili Conflict Resolution - Ability to handle conflict with tact and diplomacy. /lili Good team work and willingness to assist other departments as necessary. /lili Cheerful, friendly, positive team-oriented attitude. /lili Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. /lili Reliable, punctual, and dependable/lili Must have reliable transportation. /lili Ability to work a flexible schedule, including holidays and weekends/lili Ability to take direction well and apply it independently. /lili Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound. /lili Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently. /lili Physically able to handle dogs of all sizes and to lift up to 60 lbs. /lili Other duties as assigned. /li/ulpbr//pp Equal Employment Opportunity:/ppbr//pp NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. /p/div
    $27k-34k yearly est. 60d+ ago
  • STL Airport- PT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Customer Service Specialist Job In Saint Louis, MO

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service LOCATION: St. Louis, MO REPORTS TO: Station Manager FLSA STATUS: Non-Exempt Job Type: Part-time POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Any other assigned duties JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. ActivityApproximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our planes (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $23k-28k yearly est. 46d ago
  • Member Experience Associate - St. Peters

    Club Fitness 4.1company rating

    Customer Service Specialist Job In Saint Peters, MO

    Job Details St Peters - St Peters, MO Part Time None None Any Customer ServiceDescription OUR VISION is to be the elite health and fitness provider in every community we serve. OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness. OUR VALUES Community | Action | Recognition | Experience More than a job, it's a lifestyle! Our Member Experience Associates (MEA) are moment makers that help us create an experience that makes our members say, “I love Club Fitness!” No two days are ever the same, but when you work for Club Fitness it's about helping every BODY no matter where they are in their fitness journey. You're working alongside a dedicated team that brings their passion and pride to create a Clean, Functional & Friendly environment. The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people! Why You'll Love Working for Club Fitness: Fun and Supportive Team - We're a team that knows how to have fun, works hard, and supports each other every step of the way. Employee Owned - Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners Career Growth - We believe in your potential. We offer opportunities for career advancement and provide training for every BODY on our team. Local Support - We're proud to be local to St. Louis, where club support is just one call away when you need it. Free Memberships - You and an immediate family member get FREE access to all our club locations because you deserve it. Discounts - Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades. Comprehensive Benefits - Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off. You'll Succeed if you Love: Interacting with people Being busy and getting things done Delivering excellent customer service Achieving and exceeding member expectations Providing a Clean, Functional, and Friendly environment Qualifications Minimum Qualifications: 17 years of age or older, required Previous customer service or hospitality experience, preferred Why You'll Love Working for Club Fitness: Fun and Supportive Team - We're a team that knows how to have fun, works hard, and supports each other every step of the way. Employee Owned - Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners Career Growth - We believe in your potential. We offer opportunities for career advancement and provide training for every BODY on our team. Local Support - We're proud to be local to St. Louis, where club support is just one call away when you need it. Free Memberships - You and an immediate family member get FREE access to all our club locations because you deserve it. Discounts - Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades. Comprehensive Benefits - Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off. Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because we're from St.Louis. As an employee owned and operated health and fitness organization, it's important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $19k-27k yearly est. 60d+ ago
  • Customer Liaison - Swing Shift

    TVS Supply Chain Solutions Ltd.

    Customer Service Specialist Job In Wentzville, MO

    The Customer Liaison role will support and interact with customers to provide and process information in response to inquiries, concerns, and requests about operations and services. This role will be on-site in our customer's facility in Wentzville, MO. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Act as the primary onsite contact for customer Materials personnel * Communicate with customer, TVS, and LLP associates to ensure adequate parts inventory is maintained * Keeping accurate records of discussions or correspondence with customers * Performing detailed inventory functions and communicating findings to TVS and customer Materials departments * Analyzing statistics or other data to determine the level of customer service the organization is providing * Producing written information for customers, often involving the use of computer packages/software * Writing reports analyzing the customer service that your organization provides * Follow proper customer and TVS alarm processes when inventory issues are identified * Developing feedback or complaints procedures for customers to use * Providing help and advice to customers using your organization's products or services * Communicating courteously with customers by telephone, email, letter and face to face * Investigating and solving customers' problems, which may be complex or long-standing problems * Handling customer complaints or any major incidents * Perform special projects, duties and responsibilities assigned by supervisor * Perform all other related duties as assigned * Regular and reliable attendance at work Competencies * Leadership and development skills * Communication proficiency * Technical capacity * Strong team building * Interpersonal and motivational skills * Analytical and problem-solving skills * Flexibility to adapt to continuous change * Attention to detail * Delegation * Customer service orientation * Initiative Work Environment This job is performed in a busy warehouse environment with high forklift traffic. Warehouses are subject to seasonal temperatures. Steel-toed shoes, safety glasses and vests are required personal protective equipment (PPE). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The associate is occasionally required to sit or stand; climb or balance; and stoop, kneel, crouch or crawl. The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Required Education and Training Experience * High School diploma is required * Associate or Bachelor's degree preferred Additional Eligibility Qualifications * Ability to use mathematical equations to compute productivity reports * Knowledge of OSHA standards and proven safety record * Knowledge of ISO quality systems * Ability to operate material handling equipment * Must have strong computer skills and operational knowledge of Microsoft Office applications (Word, Excel, and Outlook) * Working knowledge in WMS (Warehouse Management Systems) * Prior experience working in a warehouse and/or working in a JIT (Just-In-Time Inventory) environment is preferred * Must be able to work in stressful environments and effectively resolve conflict Position Type/Expected Hours of Work * Full Time- Swing Shift Schedule. * Currently working Monday - Friday. * Rotating Saturdays with OVERTIME PAY for up to 8 hours Travel Possibility for travel between locations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. As an EEO employer, TVS SCS NA is committed to cultivating a diverse and inclusive culture. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, *********************] to request a reasonable accommodation. The employee selected for this role must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
    $31k-61k yearly est. 39d ago
  • Call Center Customer Service Agent

    Seronda Network

    Customer Service Specialist Job In Saint Louis, MO

    Join Seronda Networks as a Call Center Customer Service Agent! About Us: At Seronda Networks, we offer more than just cutting-edge solutions; we provide a thriving environment for professional growth, collaboration with a passionate team, and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together. Location: Saint Louis, Missouri (On-site – Must work from the office) Working Hours: Monday to Friday Salary Range: $41,200 - $44,780 per year Work Type: In-person (strictly on-site) We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be the voice of our company, providing exceptional service to our clients and customers. You will be responsible for handling incoming calls, addressing inquiries, and resolving issues in a timely and professional manner. Responsibilities: Answer incoming calls from customers and provide accurate information regarding products and services. Address and resolve customer complaints in a courteous and efficient manner. Maintain a high level of customer service by actively listening to customer needs and concerns. Document customer interactions and maintain comprehensive records in the system. Collaborate with team members to achieve performance goals and deliver exceptional service. Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues. Qualifications: High school diploma or equivalent; some college experience preferred. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric mindset. Ability to handle high call volumes while maintaining quality service. Familiarity with CRM systems and call center software is an advantage. Benefits: Competitive salary with opportunities for growth. Comprehensive health, dental, and vision insurance plans. 401(k) retirement savings plan with employer match. Paid time off and holidays. Professional development and ongoing training opportunities. Supportive and inclusive work environment. If you're ready to be the welcoming face of Seronda Networks and provide exceptional service, apply now to join our team as a Call Center Customer Service Agent! Seronda Networks is an equal opportunity employer committed to diversity and inclusion. Note On-campus work in Saint Louis, Missouri
    $41.2k-44.8k yearly 15d ago
  • Customer Development Representative - St. Louis, MO

    Springfield Mo 3.6company rating

    Customer Service Specialist Job In Bridgeton, MO

    Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Qualifications High school diploma Required; Bachelor's or Associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $29k-33k yearly est. 7d ago
  • Customer Success Representative

    Ark Greenville Innovations

    Customer Service Specialist Job In Saint Louis, MO

    We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team! As a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment. Responsibilities of a Customer Success Representative: Engage in daily face-to-face customer service and sales interactions with customers. Meet and exceed assigned sales goals within your territory. Build brand awareness by effectively promoting various telecommunication services. Identify customer needs and recommend suitable products and services. Generate promotional events to enhance brand visibility and drive sales growth. Foster and maintain positive relationships with partnered retailers. Skills & Experience Needed to Succeed as a Customer Success Representative: A proactive approach to ensuring customer needs in a timely manner Adaptability to excel in a fast-paced sales and customer service environment Flexibility to adapt to a changing & competitive environment Self-starter mentality Competitive mindset to drive success in sales targets and Customer Success Representative team objectives Leadership experience in a team or related setting is a plus Qualifications for a Customer Success Representative: High school diploma or equivalent, 1-2 years of experience in a sales or Customer Success Representative role is preferred Reliable transportation to the office Excellent written and verbal communication skills Outgoing personality with a proven ability to work in a team setting & independently #LinkedIn-OnSite
    $33k-51k yearly est. 25d ago
  • AT&T Customer Representative

    Vintara Associates

    Customer Service Specialist Job In Maplewood, MO

    We are one of the area's leading promotional marketing firms. We are looking for motivated and innovative individuals who enjoy working in a team-oriented environment to represent our prestigious clientele. As an AT&T Customer Representative, you'll be an integral part of our team, making retail events come alive in a way that resonates with today's generation. We are currently seeking a creative, hardworking AT&T Customer Representative to work closely with the members of our telecommunications division in the planning, coordination, and execution of our retail marketing initiatives. Our high volume and customized campaigns are a direct result of the unmatched work ethic and ability to "think outside the box." Every team member is hands-on at the actual events and is able to see the direct results of their marketing efforts. This is a fabulous entry-level opportunity to assist with the day-to-day execution and management of the basic marketing and promotions functions of our firm. As an AT&T Customer Representative, you'll work hard, but you'll also learn a tremendous amount about the ins and outs of marketing, and get to experience the joys and challenges of working as part of a fast-paced and highly entrepreneurial team. Responsibilities: Assist in the development and implementation of marketing campaigns and strategies Ensure top-notch customer service at the events with the promotional marketing staff Drive client acquisition, lead generation, and brand loyalty through sales activities at the events Complete rigorous leadership training with the potential to take on own events and projects for new clients Consult in client compliance Additional responsibilities as directed The ideal candidate must have strong written and verbal communication skills, including a strong customer service orientation, and excellent organizational/time management skills. This is a fast-paced environment where you will be working as part of a team as well as independently. Strong attention to detail and well as deadlines is most critical. #Li-Onsite
    $33k-51k yearly est. 11d ago
  • Customer Service Agent - STL (Part-Time)

    Southwest Care 3.7company rating

    Customer Service Specialist Job In Saint Louis, MO

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Missouri or Illinois. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Customer Service Agent position at STL within the last 12 months.*** Pay & Benefits: Pay of $19.63per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest's Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers' trip. They're friendly, patient problem solvers who enjoy multitasking and working in a dynamic, safe environment. Check out what a day as a Customer Service Agent is like: swa.is/DayWithCSA Additional details This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents. Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal Completes forms and reports as required by the Company Writes irregularity and complaint reports as required Duties may vary due to the size and organization of the station Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations Ability to work well with others as part of a team, meet the public, and work under stressful situations Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement Must be able to perform all job functions within a limited space Must be able to effectively communicate verbally by telephone, face to face and on public address systems Must possess good written and oral skills Must be able to communicate information and instructions verbally or via radio equipment Education No education requirement Experience No experience requirement Licensing/Certification Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Physical Abilities Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods Must maintain the ability to wear prescribed uniforms Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime Foreign language skills are desirable, but not required *The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. ***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $19.63 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
    $19.6 hourly 2d ago
  • Service Valet - Customer Service - Lot Attendant

    Elco Chevrolet 4.3company rating

    Customer Service Specialist Job In Ballwin, MO

    div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"ELCO Chevrolet Cadillac is currently searching for a full or part-time Service Valet to work in our Service drive until 6 pm each work day. Located in Ballwin, MO, our Service Valets are responsible for greeting customers, thanking them for their business, transporting vehicles on the lot, and assisting with other duties as assigned. Our Porters/Valets are members of the Local 618 Teamsters Union and monthly dues are required in addition to a one-time initiation fee./p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"The Service Valet (Vehicle Service Attendant) is responsible for the transport and care of the vehicles on the dealership lot. This includes the following duties:/pulli Greet and thank customers for their business with an outgoing and enthusiastic attitude/lilidiv style="margin: 0px;"Clean vehicle exterior by hand, brush or by operating washing equipment/div/lilidiv style="margin: 0px;"Transport vehicles safely on the dealership lot/div/lili Inspect incoming vehicles for prior damage/lilidiv style="margin: 0px;"May assist with local automobile deliveries/div/lilidiv style="margin: 0px;"Perform miscellaneous job-related duties as assigned/div/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" ulullidiv style="margin: 0px;"Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years./div/lilidiv style="margin: 0px;"No drug or alcohol related conviction on driving record in the past 3 years (DUI/DWI)/div/lilidiv style="margin: 0px;"Must be willing to take a preemployment drug screening test./div/lilidiv style="margin: 0px;"Must be at least 17 years old and be at least a senior in high school./div/lilidiv style="margin: 0px;"Must be able to lift at least 30 lbs in addition to prolonged standing and walking./div/lilidiv style="margin: 0px;"Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future./div/lili Demonstrated customer service skills./lili Must be able to work Monday through Friday, 9 am to 6 pm or 12:30 pm to 6 pm./li/ul/uldiv style="margin: 0px;" /div /div /div /div /div
    $23k-28k yearly est. 16d ago
  • Customer Service Agent

    Lehman Consulting and Recruiting

    Customer Service Specialist Job In Saint Louis, MO

    The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started! LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers. Apply today if you: Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both. Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account. Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively. Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities. Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture. Requirements 1-2 years in a customer-based role Excellent interpersonal skills, tact, and a track record of success with customer-facing roles Ability to handle pressure, prioritize, and multi-task during the course of a business day Tech-savvy, or the ability to pick up concepts quickly Enthusiasm and aptitude for learning new skills About Lehman Consulting & Recruiting LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $24k-31k yearly est. 60d+ ago
  • Licensed Insurance Customer Service

    Patrick Jones-State Farm Agency

    Customer Service Specialist Job In Hazelwood, MO

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Will help with Retirement Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-31k yearly est. 26d ago
  • Customer Resolution Representative

    Wells Fargo 4.6company rating

    Customer Service Specialist Job In Saint Louis, MO

    About this role: Wells Fargo is seeking a Customer Resolution Representative in IRA Estate Processing for the Estate Care Center department as part of Consumer and Small Business Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role you will: * Support internal and external customers with inquiries and complaints regarding financial products and services * Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online * Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards * Receive direction from supervisors, and escalate non-routine client concerns to more experienced individuals * Interact with internal and external customers to respond to the raised concerns, as well as determine appropriate course of action * Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly * Processing cash and assets out of deceased IRA's to the beneficiaries * Receives Service Requests via Doc View to the IRA Estate work queue * Reviews client paperwork to ensure in good order before requests are processed * Follows up with FA or CA to resolve issues with paperwork Required Qualifications: * 2+ years of contact experience in a Financial Services environment, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * 2+ years of Securities Operations * Experience with BETA, Pega and SmartStation * Ability to read legal documents * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment * Effective organizational, multi-tasking, and prioritizing skills * Intermediate Microsoft Office skills * Strong attention to detail and accuracy skills * Solid problem solving skills * Excellent verbal, written, and interpersonal communication skills * Strong time management skills and ability to meet deadlines * Experience meeting high production and quality standards * Ability to be flexible and adjust plans quickly to meet changing business needs * Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, identifying complaint language, and recommending solutions Job Expectations: Schedule: Monday Thru Friday 8am-4:30pm Training: * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training period will be for 4-6 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday CST. You are required to attend the full duration of this paid 4-6 weeks of training. * We're open from Monday - Friday, 8:00 a.m. - 4:30 p.m CST. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. * This position offers a hybrid work * No relocation * This position is not eligible for Visa sponsorship * Starting rate: $22.00 Posting Location: * 2801 Market St, F & L Bldg - Saint Louis, MO 63103(Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location ) * Posting End Date: 9 Jun 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $22 hourly 8d ago
  • Help Desk Call Center Specialist (Part Time)

    Reston Consulting Group

    Customer Service Specialist Job In OFallon, IL

    Are you someone looking for a
    $27k-38k yearly est. 60d+ ago
  • HUMANE SERVICES REPRESENTATIVE / PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Customer Service Specialist Job In Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide clerical assistance to the Division, enter data into computer, assist the public with intakes and adoptions, answer direct inquiries from the general public and promote responsible pet ownership. This position acts under the supervision of the Administrative Assistant. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs and collects fees from visitors. * Receives, releases, and processes strays, surrendered and adoption animals. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with Animal Control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assumes duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. * Assists with cleaning kennels, picks up after cats or dogs, handles some animals. * Cannot telecommute. * Other duties as assigned. REQUIREMENTS: * Education * General/tech high school diploma or GED equivalent * Job Experience * 1-3 years of experience, with 2 years of clerical experience. * Knowledge, skills, and abilities * Training including some record keeping, customer service, and/or book-keeping training. * Must have basic computer skills. * Some knowledge of domestic animal behavior and breeds of dogs and cats helpful. * Must be able to work a flexible schedule as needed including some Saturdays. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry - 4800 KSPH * Basic Math - 75% * Customer Service - 80% * Please call Human Resources at ************ to schedule your testing appointment. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 26d ago
  • Service Center Representative - 72195

    St. Charles Community College 3.5company rating

    Customer Service Specialist Job In Cottleville, MO

    St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer the college's main phone number promptly and professionally. * Provide general information about the college, including admissions, programs, events, and services. * Direct calls to the appropriate departments or individuals based on the caller's needs. * Maintain an up-to-date directory of college departments, services, and staff. * Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. * Keep accurate records of calls, including the nature of the inquiry and any actions taken. * Assist with other administrative tasks, such as managing the reception area and supporting other departments. * Maintain a high level of confidentiality regarding student and staff information. * Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: * High school diploma or equivalent required. * Some college coursework preferred. * Excellent verbal and written communication skills. * Strong organizational skills and attention to detail. * Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: * Previous experience in a call center, customer service, or administrative role is desirable. * Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $35k-40k yearly est. 60d+ ago

Learn More About Customer Service Specialist Jobs

How much does a Customer Service Specialist earn in Manchester, MO?

The average customer service specialist in Manchester, MO earns between $23,000 and $38,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average Customer Service Specialist Salary In Manchester, MO

$30,000

What are the biggest employers of Customer Service Specialists in Manchester, MO?

The biggest employers of Customer Service Specialists in Manchester, MO are:
  1. Maritz
  2. Spectrum Metals
Job type you want
Full Time
Part Time
Internship
Temporary