Licensed Insurance Customer Service
Customer Service Specialist Job In Terrytown, LA
Salary: $45000.0 - $80000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
$500 Sign on Bonus for fully Licensed Insurance candidates. Two year insurance experience preferred.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base Salary plus great bonus plan and commissions
Paid Time Off (vacation and personal/sick days)
401(k) Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license
Life and Health license
Bilingual Spanish/English a plus!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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Client Success Associate
Customer Service Specialist Job In New Orleans, LA
Client Success Associate at The Pastor Financial Group
Are you passionate about building meaningful client relationships and supporting individuals in achieving their financial goals? Are you tired of the restrictions placed on you at the big financial firms? Join The Pastor Financial Group where our mission is to blend empathy and expertise to guide clients toward confident, fulfilling financial futures.
We We Are: The Pastor Financial Group, led by Renee Pastor, has built a legacy of trust and tailored financial guidance. Since 1989, we've offered financial planning services to integrate logic and understanding to meet clients' unique needs. Whether it's retirement planning, asset management, or personalized advice on navigating life's big changes, we are committed to a holistic, client-centered approach.
About The Role: As a Client Success Associate, you'll be at the forefront of our client experience. You will act as a dependable resource for client paperwork and inquiries. You'll support our team in delivering a seamless, proactive, and personalized service that builds lasting client trust and satisfaction.
Key Responsibilities:
Act as the first point of contact for client inquiries, providing timely, accurate information.
Assist in onboarding new clients, ensuring they feel welcome and are set up with the proper resources.
Ensure a great client experience by getting documentation right, the first time.
Update client information and meeting notes in our CRM, ensuring accuracy.
Collaborate with advisors and other team members to ensure a great experience for all clients who visit or call our office.
Take the lead in helping process client insurance forms.
Assist in coordinating regular client meetings.
Requirements:
Organized and Detail-Oriented: You thrive on managing details and maintaining accurate records.
Tech-Savvy: Proficient in MS Office and CRM software (not necessarily our CRM, but CRM in general is preferred).
Experience handling administrative work in the financial services industry.
Experience processing insurance paperwork.
Effective Communicator: You can relay complex information clearly and professionally.
Driven by Service: You are dedicated to meeting and exceeding client expectations.
Preferred:
Insurance License, Series 7, Series 66 licensure.
Benefits:
Competitive Salary
401(k) with company match
Paid time off
If you're ready to grow with a team that values integrity and lasting relationships, we'd love to hear from you. Apply today to become part of The Pastor Financial Group family!
Pharmacy Rx Care Advocate
Customer Service Specialist Job In Houma, LA
Maxor is currently recruiting to fill the unique position of Rx Care Advocate for Terrebonne General Pharmacy in Houma, LA. The Rx Care Advocate is responsible for the presentation and coordination of the bedside discharge medication delivery program (DRxD) to all eligible hospital patients. The Rx Care Advocate works collaboratively with the nursing and pharmacy staff to facilitate the process. This opportunity is perfect for a Pharmacy Technician looking to broaden their career. We offer a great schedule with day shift hours, no weekends and competitive benefits!
Responsibilities
Presents the DRxD program to all eligible patients for assigned units/services.
Pre-signs eligible patients to program by presenting service prior to discharge date.
Follow DRxD scripting for presenting program.
Maintains process for tracking patient status and follow-up.
For patients accepting DRxD program, ensure patient enrollment, bedside delivery of medication and successful completion of program requirements at discharge.
Enrolls patient using mobile app or paper enrollment forms.
Transmits information to pharmacy.
Delivers prescriptions to patient, verifies identity, completes checkout scripting and completes discharge process, securing patient signatures.
Benefits
Monday-Friday day shift hours. Closed on weekends.
Paid holidays after 90 days.
Generous PTO policy.
Competitive medical, dental and vision insurance.
Company paid short term and long term disability.
Company paid employee life insurance.
401(k) with company matching contributions.
Requirements:
Must have a LA state registered pharmacy technician license.
Nationally Certified Pharmacy Technician preferred.
In good standing with the Louisiana state pharmacy board.
Strong communication skills.
Comfortable in a hospital room setting.
Outstanding customer service skills.
High energy and team-oriented.
Must be able to walk/stand 8 hours per day
A passion for outstanding customer service, professionalism, and teamwork.
Customer Service Agent
Customer Service Specialist Job In Kenner, LA
Job Description
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $18.83.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Bonus Plan Take advantage of a bonus plan based on performance
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Customer Coordinator - III (Senior)
Customer Service Specialist Job In Gonzales, LA
Corporate Job Title
Customer Coordinator
Reporting Relationships
Operations / Branch Manager
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
Minimum Requirements
Requires a H.S. Degree (or equivalent) and a minimum of three years
Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
Fitness for Duty – Physical Demands
Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty – Physical Demands for this position.
The ability to perform all tasks listed is a requirement for this job description
Responsibilities
Functions as Point Of Contact and the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company’s business interest and at the same time satisfy the customer.
Reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements.
Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
Attends and participates in branch management meeting
Automotive Customer Service Advisor/Store MIT/Metairie & Covington
Customer Service Specialist Job In Metairie, LA
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon.
Train to be a store manager. Automotive experience required.
We Specialize in:
10 Minute Oil Change
Low Price Tire Guarantee
Full Mechanical Repair
BENEFITS:
Salary PLUS Weekly COMMISSION/BONUSES We pay Weekly!!Fantastic Happy TEAM and Environment
5 Day work week.
Benefits/Perks:
Growth Opportunities
Locally Owned and Operated
Safety You can Trust
Medical/Dental/Vision/Life
Training and ASE Certification
Competitive salary
Excellent work environment
Tools Provided
Call or Text today! All contacts with us are strictly confidential so you have everything to gain!
Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. Responsibilities:
Center Sales & Profitability
Employee Management
Customer Relations
Employee Supervision and Management The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Compensation: $35,000.00 - $50,000.00 per year
Let's talk about the SpeeDee Service Difference:
Local Ownership
Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
Quality Service
SpeeDee was built on a solid commitment to customer service.
Training and Certification
SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.
Multi-Point Courtesy Check and Service Review
Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
Free Top-Off Service
To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
Maintenance Records
If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
Affordable Rates
Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
You Decide
It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
Member Relationship Specialist - New Orleans Freret Financial Health Center
Customer Service Specialist Job In New Orleans, LA
We are seeking a Member Relationship Specialist for the New Orleans Freret Financial Health Center.
This level of work uses good, individual judgment, analysis, and decision-making in assessing and overcoming obstacles to produce outputs. Accumulating data from which to draw conclusions and listening to evaluate and determine needs. It involves dealing one-by-one with concrete situations as they arise and diagnosing a problem from a multi-factor model. Offering an optimal solution, taking into consideration multiple variables to enable additional opportunities to be realized while also considering immediate cause and effect impacts and associated impacts of up to 6 to 9 months in length.
If you have 3 years of face-to-face interaction experience, you should apply right away!
Highlights:
Embody sincere empathy for our members and display a deep passion for helping our members achieve financial health
Use the appropriate tools and coaching techniques available to develop and propose multiple decision alternatives to address and/or improve members' current financial situation, remedy past missteps, and develop an action plan to help members attain short-range financial goals (up to one year)
Maintain systematic, consistent and reliable notes and contact history information on each member
Actively leverage multiple established community partner relationships by supporting the partner's values and mission through service, volunteer, or engagement opportunities
Actively participates with local community partners to expand Credit Human's reach, discover and nurture SEG opportunities, develop sensibly innovative growth channels, and deliver financial services
Ensure full compliance with existing corporate policies and procedures
Experience:
Required
3 years of face-to-face interaction experience
Education:
Required
High School Diploma or Equivalent
Preferred
Baccalaureate degree
Skills & Knowledge:
Required
Exceptional listening skills
Exceptional verbal communication skills
Good written communication skills
Good problem-solving skills
Schedule: Monday-Friday, 8:30 am-5:30 pm
Level of Work: 2B
Salary Range: $63,167 to $68,507 Annually
Flexibility: In office, on site; not remote or hybrid
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Customer Service Clerk
Customer Service Specialist Job In Gretna, LA
Customer Service Representative Customer Service Representative Transdev in Jefferson, La. is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer: $14.16
Benefits include:
* Vacation: minimum of two (2) weeks
* Sick days: 5 days
* Holidays: 12 days; 8 standard and 4 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
* Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
* Comprehensive understanding of policies and procedures
* Meet or exceed established performance requirements.
* Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
* Other duties as required.
Qualifications:
* High School Diploma, GED or equivalent.
* Computer literate
* Excellent customer service skills.
* Ability to operate standard telephone system.
* Must be able to work shifts or flexible work schedules as needed.
* Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
* Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
* Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
* Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Customer Service
Job Type: Part Time
Req ID: 5314
Pay Group: 6F9
Cost Center: 480
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Customer Representative
Customer Service Specialist Job In New Orleans, LA
We are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first. The mission of our Entry Level Customer Representative is to educate potential customers and donors about the non-profits that we work with and raise their respective profiles in the local community. We emphasize continuous learning and personal development, so there is always someone in your corner to support, help, and hold you accountable to your standards and goals.
What are your day-to-day responsibilities as an Entry Level Customer Representative:
Deliver an exceptional customer experience - ask questions to understand the customer's core values, encourage open communication and honesty, and provide donation opportunities
Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness
Track and process new donations, brand awareness initiatives, and de-escalate customer complaints to increase customer satisfaction
Maintain a broad working knowledge of our charity partners, outreach programs and goals
Participate in daily IN OFFICE training sessions, networking opportunities, and conferences to review and discuss customer satisfaction targets areas for improvement within the customer experience, develop sales techniques, and streamline customer support.
Perform other duties as assigned by Senior Management
What skills are we looking for in an Entry Level Customer Representative:
Empathy, patience, and consistency. When you are an Entry Level Customer Service Manager, you are fully aware that you will help and work with multiple personalities.
You must be able to confidently manage all types of customers and scenarios with understanding and the same level of service every time.
Adaptability. The best part about working in a people-centric career is no day is ever the same. However, that means you need to be able to roll with the punches, walk into challenges with open arms, and handle surprises with a sense of humor.
Clear communication. You say what you mean and mean what you say. It is essential to our charity partners' core mission. Use authentically positive language, stay engaged, and never walk away without confirming the customer is satisfied with their experience.
#Li-Onsite
Customer Sales & Service Representative
Customer Service Specialist Job In New Orleans, LA
LGG INDUSTRIAL
LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
About This Opportunity
Role Profile
Position: Customer Sales and Service Representative
Job Location: New Orleans, LA
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
Responsibilities
Must maintain 100% commitment to safety policies and procedures.
Partners with Sales Representatives to provide sales quotes
Processes incoming inquiries into company sales system
Quotes customers using working knowledge of product
Successfully achieves budgeted Branch sales goals
Assists A/R personnel in creating and establishing new accounts and follows up on collections
Coordinates with Sales Representatives and Branch management to keep account activities updated
Monitors delivery date commitments and expedites where appropriate
Monitors customer specific inventory for sales order fulfillment
Builds and maintains strong internal and external relationships
Provides technical/service support to account management, branch management and internal and external customers
Performs other related duties as required
Skills and Abilities
Possess excellent customer service skills
Ability to interact with customers and team-members in a professional manner
Ability to work independently and prioritize responsibilities
Must have excellent communication skills, both oral and written
Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
Must be able to perform calculations using whole numbers, fractions and decimals.
Moderate computer skills including MS Word, Excel, internet, customer portals and email
Must be able to successfully utilize the company software
Minimum Qualifications:
18 years of age or older
Minimum of 1 year Business to Business Customer Service Experience
High School Diploma or Equivalent
Moderate computer skills including MS Word, Excel, internet, customer portals and email
Ability to perform basic math
Reliable transportation is a must
Ability to work overtime, as required
Ability to work callouts (nights & weekends), as required
Preferred Qualifications:
1-3 years of customer service experience in industrial distribution
Previous experience utilizing an ERP system
Product knowledge in hose, gasket and conveyor systems a plus
Total Rewards
Competitive compensation plan, with a bonus potential
Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
401k with company match
Paid vacation, holidays and sick time
Equal Opportunity Employer
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through May 3, 2025.
Customer Sales & Service Representative
Customer Service Specialist Job In New Orleans, LA
LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
About This Opportunity
Role Profile
Position: Customer Sales and Service Representative
Job Location: New Orleans, LA
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Operations Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
Responsibilities
* Must maintain 100% commitment to safety policies and procedures.
* Partners with Sales Representatives to provide sales quotes
* Processes incoming inquiries into company sales system
* Quotes customers using working knowledge of product
* Successfully achieves budgeted Branch sales goals
* Assists A/R personnel in creating and establishing new accounts and follows up on collections
* Coordinates with Sales Representatives and Branch management to keep account activities updated
* Monitors delivery date commitments and expedites where appropriate
* Monitors customer specific inventory for sales order fulfillment
* Builds and maintains strong internal and external relationships
* Provides technical/service support to account management, branch management and internal and external customers
* Performs other related duties as required
Skills and Abilities
* Possess excellent customer service skills
* Ability to interact with customers and team-members in a professional manner
* Ability to work independently and prioritize responsibilities
* Must have excellent communication skills, both oral and written
* Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
* Must be able to perform calculations using whole numbers, fractions and decimals.
* Moderate computer skills including MS Word, Excel, internet, customer portals and email
* Must be able to successfully utilize the company software
Minimum Qualifications:
* 18 years of age or older
* Minimum of 1 year Business to Business Customer Service Experience
* High School Diploma or Equivalent
* Moderate computer skills including MS Word, Excel, internet, customer portals and email
* Ability to perform basic math
* Reliable transportation is a must
* Ability to work overtime, as required
* Ability to work callouts (nights & weekends), as required
Preferred Qualifications:
* 1-3 years of customer service experience in industrial distribution
* Previous experience utilizing an ERP system
* Product knowledge in hose, gasket and conveyor systems a plus
Total Rewards
* Competitive compensation plan, with a bonus potential
* Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
* 401k with company match
* Paid vacation, holidays and sick time
Equal Opportunity Employer
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through May 3, 2025.
Sales and Service Specialist
Customer Service Specialist Job In Harvey, LA
The Sales and Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers + Ensure optimal operational efficacies to provide customers the best rental car experience
+ Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
+ Assist customers with various post rental inquiries that involve the rental and billing process
+ Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
+ Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
+ Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
+ Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
+ Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
**Professional Experience:**
+ Ability to work in a fast-paced environment with a variety of tasks.
+ Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
+ Previous customer service.
+ Strong time management and organizational skills are required
+ Computer literate and detailed orientated.
+ Must have a valid driver's license with an acceptable driving record
Wages: $16.00/hr.
**Knowledge:**
+ Customer service resolution practices
+ Excellent communication techniques
+ Sales Management/Coaching ability
**Skills:**
+ Demonstrate good written and oral communication skills.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Proven experience of working well within a team.
+ Ability to work flexible shifts including weekends and holidays; and work overtime as required.
+ Willing to work outdoors during all weather conditions.
+ Assist with special administrative projects when needed.
+ Ability to stand for long periods of time.
+ Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Call Center Specialist
Customer Service Specialist Job In Metairie, LA
←Back to all jobs at METAIRIE BANK Call Center Specialist
METAIRIE BANK is an EEO employer - M/F/Vets/Disabled
Responsible for providing service and support for customers via telephone, email, and online chat. Must respond to customer requests that can be routine in nature or require extensive research. Research may include using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations.
Essential Job Functions
Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries.
Provide excellent customer service and develop customer relationships.
Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority.
Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc).
Education and Experience
High school diploma or equivalent required.
One to two years of banking experience preferred.
Metairie Bank is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
Please visit our careers page to see more job opportunities.
Customer Service Agent
Customer Service Specialist Job In Covington, LA
Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
Answering customer questions and inquiries by phone, email, and live chat on our website
Taking and processing orders for our customers who purchase tickets
Use Sales skills to obtain a high call to sale ratio
Data entry, helping to keep track of our customers' data
Assisting with other projects around the office
If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
Be available to work weekends and rotating holidays
Be dependable
Have a desire to help our customers
Have a great 'phone' personality - Having a great in person one helps too
Understand that our guests are our #1 priority
Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
We look forward to hearing from you!
Reservation Agent
Customer Service Specialist Job In New Orleans, LA
Job Description
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Enrollment Services Specialist
Customer Service Specialist Job In Pointe a la Hache, LA
Recruit high school students, or transfer students to attend ULM.
Duties and Responsibilities
Build relationships with stakeholders at assigned schools
Recruit assigned zone by attending college and career fairs, classroom visits, and lunch visits
Complete recruitment package drop-offs at area schools
Identify target schools in assigned zone(s)
Schedule visits with each of the schools throughout the Fall and Spring semesters
Correspond with students and parents throughout the recruitment and admissions process
Correspond with High School Counselors year-round
Work recruiting events
Lead campus tours as needed
Substitute for other recruiters when travel overlaps
Coordinate with faculty and staff in the recruitment of students at university events
Follow up with students who have shown interest in the university
Run enrollment reports through Recruit/ARGOS
Be able to work extensively in Banner and any other university technology systems.
Other duties as assigned
Minimum Qualifications
Must possess a minimum of a bachelor's degree with appropriate experience in college admissions, student services, marketing, or related area.
Customer Service Agent
Customer Service Specialist Job In Kenner, LA
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $18.83.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Bonus Plan Take advantage of a bonus plan based on performance
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Customer Coordinator - III (Senior)
Customer Service Specialist Job In Gonzales, LA
Corporate Job Title
Customer Coordinator
Reporting Relationships
Operations / Branch Manager
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
Minimum Requirements
Requires a H.S. Degree (or equivalent) and a minimum of three years
Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
Fitness for Duty - Physical Demands
Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position.
The ability to perform all tasks listed is a requirement for this job description
Responsibilities
Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer.
Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
Attends and participates in branch management meeting
Automotive Customer Service Advisor/Store MIT/Metairie & Covington
Customer Service Specialist Job In Metairie, LA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 5 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon.
Train to be a store manager. Automotive experience required.
We Specialize in:
10 Minute Oil Change
Low Price Tire Guarantee
Full Mechanical Repair
BENEFITS:
Salary PLUS Weekly COMMISSION/BONUSES
We pay Weekly!!
Fantastic Happy TEAM and Environment
5 Day work week.
Benefits/Perks:
Growth Opportunities
Locally Owned and Operated
Safety You can Trust
Medical/Dental/Vision/Life
Training and ASE Certification
Competitive salary
Excellent work environment
Tools Provided
Call or Text today! All contacts with us are strictly confidential so you have everything to gain!
Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
Position Overview
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities:
Center Sales & Profitability
Employee Management
Customer Relations
Employee Supervision and Management
The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
Prepare payroll each pay period
Maintain accurate and complete employee files
Center Operations
Ensure proper execution of all activities in the service bays
Print and monitor daily, weekly, and monthly sales and inventory reports
Monitor cash register functions and credit card handling
Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
Perform daily close-out procedure
Prepare weekly and monthly paperwork
Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
Ensure cleanliness and appeal of entire site
Maintain safe working environment
Maintain physical plant, tools, equipment, inventory, supplies, and personal property
Working Conditions
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
Discounted Services for Employees
Flexible Hours
Opportunities for Advancement
Reservation Agent
Customer Service Specialist Job In New Orleans, LA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification