Customer Service Assistant Jobs in Worcester, MA

Job title: Global Customer Facing Effectiveness Lead 30% of travel expected Job type: Permanent About the job Strategic context: As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter into the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. GTMC organization aims for: Centralization of Go-to-Market excellence and operational tasks across GBUs, Standardizing best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Defining clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency and leveraging best, and Establishing best-in-cost solutions by leveraging our bargain power with preferred suppliers established by Procurement. As part of GTMC, vision of the Customer Facing Capabilities pillar is the definition of Sanofi-wide best-in-class strategies for training and learning, target and segmentation, incentives, operations planning, performance management, GTM deployment, and administration of all used tools to provide the best support for our field forces, fostering standardization and respecting key particularities of each geography in order to enable impeccable execution and to reach high performance. GTMC will also collaborate closely with Digital to provide consistent global tools and with Procurement to guarantee the leverage of global deals with preferred suppliers. The leaders of each GTMC pillar will have to ensure perfect integration among them. As a Global Customer Facing Effectiveness Manager: You will be a member for Global Customer Facing Effectiveness Leadership Team. You will continuously work with GBUs and Franchise leads to deliver the value and insights expected from the Customer Facing Effectiveness GTMC pillar as true partner in enabling business growth. You will foster partnerships and close collaboration between cross-functional teams (i.e. Marketing, Medical, GTMC, Digital, Procurement, P&C, and Finance) and drive structured ways of working between teams to provide maximum value to business teams, field forces, and our external customers. You will role model Play-To-Win principles, delivering high performance in the “what's” and “how's”. Main responsibilities: Drive effectiveness of Customer Facing Capabilities and support optimal field resources deployment (GTM) cross GBU and markets in alignment with strategic corporate imperatives. Support establishment and management of global policies, internal controls, and process guidance's to boost standardization and simplification respecting particularities of GBUs and markets: field activity management, incentives and target setting, customer segmentation and targeting, field design and resource allocation. Support definition of KPIs and targets necessary to drive field effectiveness, necessary enablers, governance, and reporting layers for its achievement. Collaborate with Regional Leads on local implementation of GTMC strategy and hubs ramp-up. Partner with other GTMC pillars, GPOs and Digital to avoid any fragmented solution or approach. Collaborate for the co-building of transformation programs (e.g. Turing, GenAI, new tools). Ensure priority support to new launches. Have a robust plan and implement concrete moves towards best-in-class capabilities. Ensure the accomplishment of financial budget requirements and targets. About you Experience: Years of Experience in Commercial Operations environment, especially in supporting field force operations. Experienced in leading by influence and driving in matrix project teams and organizational set-ups. Back-ground of complex project management, ideally cross-country Financial skills to lead the performance of responsibility perimeter. Proven delivery of outstanding results. Personal Characteristics: High persistency and resilience, hands-on, accountability, creativity, initiative, stress management, learning agility, result orientation, ability to work on one's own, continuous improvement, listening skills, empathy to understand the needs of the different businesses within distinct geographies. Soft and Technical skills: Business: Numerate and with good analytical skills; Ability to prioritize; Financial acumen; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met. Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviors: Engages others through active and impactful communication; Demonstrates a high-level drive, passion and ambition for high performance; Challenges continuously the status quo; Develops fresh approaches in order to deliver results. Networking: Is a strong relationship builder; Seeks out new opportunities; Demonstrates teamworking and shares best practices always; Has experience of successfully leading projects in multicultural environments and in a matrix organization. Education: Higher education in Business Administration, Finance or a similar field Languages: Excellent knowledge of English language (spoken and written) Why chose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. Pursue Progress, discover Extraordinary Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Job DetailsJob Location Smithfield, RI - Smithfield, RIPosition Type Full TimeEducation Level Bachelors DegreeTravel Percentage FrequentJob Shift DaytimeJob Category Some ExperienceDescription The Associate Provider Relations Representative supports provider outreach and education related to provider compliance with health plan operations and regulatory requirements. Interacts regularly with team members and key internal stakeholders in understanding provider requirements and challenges and develop processes needed to ensure success of department goals. This position builds and maintains positive working relationships with providers, effectively communicating with and educating those providers about the organization, provider responsibilities and resolving provider inquiries. Duties and Responsibilities: Responsibilities include, but are not limited to: Handle mandatory provider training tracking and outreach processes. Run reports out of Salesforce, review and follow-up as needed. Add, update, and maintain provider data in accordance with internal policies and procedures Ensure provider email distribution lists are accurate and up to date Handle Provider Relations requests from other departments by triaging and/or resolving issues timely Ensure Salesforce reporting captures requirements needed for training and other PR interactions Perform follow up on any provider non-compliance related to access and availability surveys Perform other outreach or tasks as needed to support provider education and compliance Assist in finding opportunities for provider training and education Work collaboratively interdepartmentally to resolve provider issues to ensure an adequate and satisfied provider network Respond to a high volume of provider inquiries while ensuring consistent follow through on resolution of issues Assist in finding opportunities to improve the provider experience and participate in implementing provider satisfaction initiatives Orient providers on Neighborhood's policies related to claims; benefits; clinical programs; referral and authorization; regulatory compliance; billing and payments; complaints and appeals; policies and procedures Support Provider Relations team with the development and maintenance of strong professional relationships with providers while functioning as a liaison to the provider community Participate in departmental and interdepartmental meetings as appropriate and necessary Participate in the development of departmental policies, procedures and processes Maintain professional growth and development Represent organization at provider related events and other initiatives, as necessary Other duties as assigned Responsible for complying with Neighborhood's Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents Qualifications Qualifications Required: Bachelor's degree in Health Administration, Business Administration, Public Health or a related field or an equivalent amount of education and experience Experience with a managed care organization or a health care related organization (e.g. HMO, Medicaid, Medicare) Intermediate to Advanced skills in Microsoft Office (Word, Excel, Outlook) Ability to interact well with individuals on all levels, and maintain a professional image and attitude Ability to manage data and processes in multiple platforms Ability to work cross-organizationally to achieve the goals of the company and department Ability to work independently Detail oriented, with the ability to organize and ability to handle multiple projects simultaneously Excellent Customer Service and communication (written and verbal) presentation and facilitation skills Strong analytical and problem-solving skills Possess a general understanding of provider and claim operations as they relate to health plans Understanding of provider's reimbursement methodologies and contract terms Preferred: Experience with facility or professional provider relations Experience in SharePoint Experience with commercial, Medicaid or Medicare reimbursement mechanisms Knowledge of Quality Improvement Processes (e.g. Lean, Six Sigma) Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. RequiredPreferredJob Industries Other

Job DescriptionPrimary Role: Responsible for carrying out the company’s mission, goals and objectives. Supports the telephone sales team and works directly with clients and third parties to provide the highest level of customer service. Works internally with the purchasing, warehouse and operations departments to prepare and generate information for effective customer service and warranty. Responsibilities: Travel and perform professional training programs to customers at customer locations. Responsible for ensuring that all orders are processed in an accurate and timely manner Obtain all job related equipment and services at the lowest cost with focus on total value Obtain manufacturer shipping schedule on all equipment ordered and relay to Project Manager Expedite equipment when necessary Recommend alternate suppliers where a savings in cost or improved delivery will result Resolve any problems that arise in relation to delivery dates, quality, quantity or cost of purchased goods and services Issue purchase orders for job related equipment Review discrepancies in invoices which are not in complete agreement with purchase orders Responsible for processing return of unused or incorrect equipment Assist with negotiating contracts with vendors Assist with reports and documentation when required Other duties as required or assigned from time to time Travel: Travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current drivers license.

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. This is an office-based position located at the following address: 364 Amherst Street Nashua, NH 03063 LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

Text henleyjobs to 23000 to start your application today! Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $20.25 per hour Now offering DailyPay! Have the flexibility to get paid daily Promoting from within - 95% of upper-level management started out in an entry-level position Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Paid vacation and holidays Medical, Dental, Vision, and 401(k) Savings plan Terms and conditions apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #

The Customer Service Coordinator is responsible for ensuring that the customer's experience is smooth, accurate, enjoyable and effortless. This person is part of the team that will process customer requests involving new parts/equipment as well as coordinating repairs and help move them efficiently through the process. A strong cultural fit is important to fit well into this positive and customer focused team. Close communication with both the Sales and Service departments, as well as customers, will be essential to properly perform this position. Duties will include: entering sales orders from either quotations or purchase orders, quoting freight, verifying completeness and accuracy of all order information, issuing RMA numbers, providing clear return instructions, communicating order/RMA status, confirming payment & return shipping details, creating and forwarding shipment documents/labels and ensuring all necessary documents are recorded as required. In summary, this position plans, schedules, and coordinates the efficient distribution of GSSI product sales, service and shipments to customer locations. This is a full-time, onsite position based out of GSSI's Nashua, NH headquarters. Primary Responsibilities: Interacts with and quickly responds to customer requests, quotes, purchases, order status, etc. Daily communication with customers, via phone, email, chat and text/IM messages Ensures all order details are properly gathered and documented, including company name, address, terms, payments, quotes, delivery dates, ship method, part #/unit #, etc. Maintains customer details in the CRM database Supports other customer facing employees as needed. Generates required shipping documentation for all shipments leaving GSSI, domestic and international Works closely with the Packer / Shipper and all of Operations to coordinate shipments Process requests for equipment returns and issues RMA numbers Maintains GSSI's Automated Export Systems (AES) account Maintains certification for class 9 dangerous goods shipping and handling (batteries) Follows up with manufacturing or inventory for open requests Perform final review of all details for accuracy and completeness prior to shipment Support projects and help implement system changes and improvements Other related duties as assigned by the Customer Service Manager Requirements: Associate's degree preferred or equivalent experience 1-3 years' experience in a customer service environment; order entry experience preferred Communicate in a positive and friendly manner and able to articulate precise written and verbal instructions for customers Must be a highly motivated team player with an ability to organize and prioritize multiple tasks Must have excellent phone skills to handle inbound phone calls and make outbound phone calls Must be detail oriented, accurate and have excellent follow-up and multitasking skills. Must be computer literate, with a good knowledge of MS Office software Experience with CRM is helpful Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use fine motor skills. The employee is frequently required to stand, walk, sit and reach. The employee is occasionally required to bend, kneel, squat, and lift. The employee must occasionally lift or carry a maximum of 25 lbs.

Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides A Life-Long Career >> We Don’t Want To Be A Pit Stop In Your Career – We Want To Be The Last Job You’ll Ever Have (Because You Can’t Imagine Working Anywhere Else) << Every Day Is Amazing You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won. At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours. As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow. Does this sound like a place you’d like to spend your day? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now. This is not for you. But… If you work at a job you can barely tolerate… If you work at a job that doesn’t respect you… If you work at a job that fills you with dread the night before And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money… Then we want to talk to you. We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day. What’s So Different Here? Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status. Here are just a few of the reasons that our team members LOVE working here… Make more money: we pay more than most Your birthday is a paid day off Paid training Paid holidays and vacations (Paid time off starts after 90 days and grows from there) Paid Wellness Days Incentive programs (including vacation cruises!) Amazing 401(k) Benefits, including Medical/Dental/Vision and Life insurance Quarterly all-company breakfast meetings that the bosses cook for you! Paid uniform and uniform maintenance A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance) … And all the popcorn you can eat! We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all. Who Are We? We’re Addario’s. We started nearly 20 years ago – just two guys and a couple of vans doing plumbing and heating work. Over the years we built, expanded, and grew. Today we are market leaders who are DOMINATING the Massachusetts market with Plumbing, Heating, Cooling, Electric, Drain and Sewer, Generators and One-day Bath Solutions… and more. We’ve got over 40 staff, over 25 trucks on the road, and over 50,000 happy customers served. And we help others, too – we’re strong supporters of the communities we live in and serve. ... And it feels like we’re only getting started. We recently expanded further and, we’re adding more team members, and you should see the plan we have for growth beyond this! Are You A Fit? Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us… Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate: You work hard You love working with a team You’re tech savvy – you can diagnose a problem and make recommendations to fix it You love to serve others You love to challenge yourself and you want to learn, and even be cross-trained You understand the importance of serving others (your team members and our customers) You understand and are willing to follow our Core Values: Safety First For Our Family and Theirs – Think Twice, Act Once Delivering WOW Through Service – Exceeding Every Customer’s Expectations Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching Great Pl ace to Work – All for One and One for All As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *** We hire veterans! JOB DESCRIPTION Customer Service Expert Summary: Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them. When you encountered questions you couldn’t answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day knowing that you helped a lot of customers and played an integral part of the Addario’s team. You’re already looking forward to tomorrow! Job Duties: Work with the team: You stay in contact with your supervisor and your team to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can. Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy. Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and out-bound calls to existing customers (no cold calling), and you can change course as necessary – perhaps dealing with an upset customer on one call and then happily greeting the next caller and upselling them. Job Requirements: You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately. You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it. You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts. Now Is Your Time To get started, click the “Apply” button now and send us your resume.

**Duration: 5+ months** + Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. + Provide domestic customer service according to the needs of the Business and Customers. + Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing. + Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. + This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com, as well as the ability to learn and work in multiple businesses. + The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards. + Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfilment process. + This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service. **Required Skills:** + Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience. + Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts. + Knowledge of SAP-R3 or equivalent is required. + Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing. + Experience in SAP-R3 or equivalent, order entry, pricing, documentation, and invoicing is required. + Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores. + This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries. + Ability to identify areas for improvement and implement change. + Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management. + Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment + Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. + Some travel may be required, however would be infrequent if at all. **Preferred Skills:** + Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred. + Salesforce.com and SharePoint experience is a plus. + A thorough understanding of the Quality System and business experience is preferred. **Educational Qualifications:** + Required: College degree; previous customer service experience, SAP-R3 or equivalent experience + Preferred: Bachelor's degree **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Thank you!

About Us At Sharpcontra, we are dedicated to transforming the customer experience through excellence in service, innovation, and accountability. Our mission is to build long-term client relationships by consistently delivering value through efficient solutions and a commitment to customer satisfaction. We are a forward-thinking company that values teamwork, precision, and continuous improvement. Job Description We are currently seeking a Customer Support Assistant to join our growing team in Boston, MA. The successful candidate will be the first point of contact for our customers, responsible for handling inquiries, providing accurate information, and ensuring a high standard of support throughout every interaction. This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional service. Responsibilities Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner Resolve customer complaints and issues efficiently and with a focus on long-term satisfaction Provide product and service information to clients and assist in resolving any emerging problems Maintain accurate records of customer interactions, transactions, comments, and complaints Collaborate with other departments to ensure smooth customer service operations Follow communication procedures, guidelines, and policies Qualifications Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred Minimum of 1 year of experience in a customer service or administrative support role Strong verbal and written communication skills Excellent problem-solving skills and attention to detail Proficient in Microsoft Office and basic CRM software Ability to multitask and prioritize tasks effectively Additional Information Benefits Competitive salary ($60,000 - $65,000 per year) Opportunities for professional growth and internal promotion Skill development and training programs Supportive and inclusive team environment Full-time, consistent schedule with work-life balance focus

Job Description Customer Experience Assistant, Sales - Chestnut Hill, MA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Chestnut Hill showroom. Chestnut Hill - The Street Responsibilities May Include: Sales & Customer Service: Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Guide customers to purchase, creating memorable and personalized experiences for each customer. Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. Use our ERP system to manage your tasks and communicate cross-functionally. Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and/or close the showroom and waiting area. What You Have: A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door. A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets. It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together! Bonus Points if You Have: A bachelor’s degree or equivalent preferred Experience with an ERP or CRM system A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. Sales Incentive Programs. Quarterly bonuses for achieving sales targets. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com. Powered by JazzHR AStoXh0E2Q

Job Description --------------- We are seeking a Customer Success Executive to join our dynamic sales and marketing team. The ideal candidate will be responsible for managing customer relationships, ensuring customer satisfaction, and driving sales growth. The successful candidate will have a strong background in sales, sales channels, and sales analytics, and will be able to leverage these skills to drive customer success and retention. If you are a motivated individual with a passion for sales and customer satisfaction, we would love to hear from you. Responsibilities: Build and maintain strong, long-lasting customer relationships Develop a deep understanding of customer needs and requirements Collaborate with sales and marketing teams to identify growth opportunities Analyze sales data and customer feedback to drive sales strategies Provide exceptional customer support and ensure customer satisfaction RequirementsRequirements: Proven work experience in sales, sales channels, or sales analytics (1-3 years) Strong communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Bachelor's degree in Marketing, Business, or related field is preferred Salary: $50,000 - 75,000 1-3 years of work experience in sales, sales channels, or sales analytics Strong communication and interpersonal skills Bachelor's degree in Marketing, Business, or related field is preferred

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy's, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar. Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company. Your Impact As a Customer Success Consultant, you will be the trusted strategic advisor to a portfolio of our most important clients, including some of the world's largest retailers. Your mission is to design and execute compelling, actionable strategies that drive marketplace success and growth. You'll leverage your problem solving, client relationship and project management skills to guide enterprise corporations through the complexities of digital transformation, ensuring they not only launch successfully, but thrive in a hyper competitive eCommerce landscape. You will be the key to turning our clients' marketplace vision into a reality. What you will do at Mirakl Own a portfolio of clients, acting as their primary strategic partner and ensuring they maximize value with Mirakl Build exceptional client relationships, establishing yourself as a confident and indispensable advisor to key stakeholders, including senior executives Analyze complex data to develop compelling insights, creating and delivering exceptional presentations (QBRs, strategic plans, and ad-hoc analyses) that drive client decisions Leverage AI tools to accelerate research, synthesize client data, and enhance the quality and speed of your recommendations Master the art of project management and multitasking, effortlessly switching between diverse client needs, managing competing priorities, and thriving in a fast-paced environment Develop and execute strategic action plans that directly impact your clients' marketplace performance, from seller acquisition to customer experience optimization Understand and articulate the value of the full Mirakl portfolio (e.g. Retail Media/Ads solutions) What Mirakl is Looking for in a Candidate Our ideal candidate is a structured thinker and compelling communicator who thrives on turning complex challenges into client growth stories. We're looking for a natural problem-solver who is eager to apply their analytical and relationship-building skills to drive tangible results in a high-growth environment. Experience: 2-4+ years of experience in a client-facing, analytical role. Experience from a leading Management Consulting firm is a plus Exceptional Presentation & Synthesis Skills: A demonstrated fluency in crafting client-ready presentations using PowerPoint and/or Google Slides. You can independently and rapidly synthesize complex information (quantitative and qualitative) into clear, concise, and visually compelling narratives that drive action Client Presence & Relationship Management: You build rapport and trust with clients effortlessly. You possess the confidence and poise to present/co-present and communicate effectively with senior stakeholders, working alongside your manager and senior leadership to guide strategic conversations Proficiency with AI Tools: Demonstrated experience leveraging generative AI tools (LLMs) to accelerate workflows is preferred Incredible Agility & Organization: You can manage multiple projects and client demands simultaneously without sacrificing quality. You thrive on context-switching and a dynamic workload Strong Analytical Acumen: You are comfortable with data and skilled at identifying the key insights that will help our clients succeed Valuable Additional Experience: Experience in Retail and eCommerce is a significant plus. Qualifications: Bachelor's degree required; Master's degree is a plus. Occasional travel (typically 1-2 on-site client meetings per month) We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.

E&I Domestic Customer Service Specialist 3 days onsite Pay Rate: $23.94/hr on W2 * Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing. * Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. A thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com, as well as the ability to learn and work in multiple businesses. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process. * This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service. Minimum Skills Required: * Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience. * Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred. * Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts. * Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing. * Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores. * Salesforce.com and SharePoint experience is a plus. * This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries. * Ability to identify areas for improvement and implement change. * Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management * Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment * Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Additional Information: Some travel may be required, however would be infrequent if at all. Educational Qualifications/Experience Needed * Required: College degree; previous customer service experience, SAP-R3 or equivalent experience * Preferred: Bachelor's degree.

Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone. Respond to all customer requests and questions Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant. Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests. Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers. Will have at least 1 year of prior restaurant experience, fine dining preferred Friendly, welcoming, and personable Basic knowledge of Microsoft Office Excellent written and verbal skills Comfortable in a high-volume, fast-paced environment Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. East BostonMassachusettsUnited States of America

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description The Boston Harbor Hotel is Boston's premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions. Overview BOSTON HARBOR HOTEL POSITION DESCRIPTION Position Title: Reservations Agent Department: Reservations Reports to: Reservations Manager FLSA Designation: NON-EXEMPT JOB SUMMARY The Boston Harbor Hotel is seeking a Reservations Agent to join our dynamic team. In this role, you will be responsible for managing all incoming reservations, delivering exceptional customer service, and maintaining the hotel's luxurious reputation. You will handle reservations via phone and email quoting rates and room types, detail reservations, address special requests, and ensure accurate data management. The ideal candidate will be proactive in upselling, possess strong attention to detail, and have a deep knowledge of hotel services and amenities to enhance the guest experience. A focus on teamwork, professionalism, and delivering Forbes 5-Star standards is essential to succeed in this role. CANDIDATE PROFILE Education: Bachelor's degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is preferred. Experience: Must have at least two (2) or more years of related guest experience, with experience in Hospitality preferred. Key Responsibilities: As a Reservations Agent, your primary responsibilities will include, but are not limited to: * Answer all incoming reservation calls in a timely and professional manner, delivering exceptional customer service and upholding the hotel's luxurious standards. * Correspond with guests, clients, and travel agents to accommodate special requests for rooms, rates, and packages, and process all telephone reservations efficiently. * Operate property management software (e.g., OPERA), verify reservation details, and process deposits. You'll also manage reservation data and prepare daily reports. * Identify opportunities to upsell premium rooms, packages, and additional services, ensuring guests' best interests are maintained. * Verify work for accuracy, detail, neatness, and compliance with policies. Review special requests and VIP forms, and process group bookings, corporate members, and sales bookings. * Address guest complaints in collaboration with appropriate hotel personnel, ensuring prompt resolutions to maintain guest satisfaction. * Maintain thorough knowledge of all hotel facilities, services, and amenities, and promote them whenever possible to enhance the guest experience. * Research travel agent commissions, generate guest confirmations, and process in-house reservation requests. Additionally, you may be asked to complete various administrative duties assigned by the Reservations Manager. Qualifications Qualifications: To be successful in this role, you should possess the following qualifications: * At least 1-2 years of experience in a similar reservations or customer service role within a luxury hotel environment. Experience with property management software, such as OPERA, is preferred. * Exceptional verbal and written communication skills in English are essential. Proficiency in additional languages is a plus. * Strong interpersonal skills and a professional, courteous, and enthusiastic attitude, consistently meeting Forbes 5-Star standards of service. * Ability to manage multiple tasks, prioritize effectively, and handle high volumes of reservations and inquiries in a fast-paced environment. * Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience in handling computer systems and phones in an accurate and efficient manner. * Demonstrated ability to work cohesively and collaboratively with a team of professionals. * Sound judgment and logical decision-making skills to evaluate situations and utilize appropriate resources when needed. * Must be self-directed, motivated, and demonstrate initiative in completing tasks with minimal supervision.

Job DescriptionSalary: The Customer Service Coordinator is responsible for ensuring that the customers experience is smooth, accurate, enjoyable and effortless. This person is part of the team that will process customer requests involving new parts/equipment as well as coordinating repairs and help move them efficiently through the process. A strong cultural fit is important to fit well into this positive and customer focused team. Close communication with both the Sales and Service departments, as well as customers, will be essential to properly perform this position. Duties will include: entering sales orders from either quotations or purchase orders, quoting freight, verifying completeness and accuracy of all order information, issuing RMA numbers, providing clear return instructions, communicating order/RMA status, confirming payment & return shipping details, creating and forwarding shipment documents/labels and ensuring all necessary documents are recorded as required. In summary, this position plans, schedules, and coordinates the efficient distribution of GSSI product sales, service and shipments to customer locations. This is a full-time, onsite position based out of GSSIs Nashua, NH headquarters. Primary Responsibilities: Interacts with and quickly responds to customer requests, quotes, purchases, order status, etc. Daily communication with customers, via phone, email, chat and text/IM messages Ensures all order details are properly gathered and documented, including company name, address, terms, payments, quotes, delivery dates, ship method, part #/unit #, etc. Maintains customer details in the CRM database Supports other customer facing employees as needed. Generates required shipping documentation for all shipments leaving GSSI, domestic and international Works closely with the Packer / Shipper and all of Operations to coordinate shipments Process requests for equipment returns and issues RMA numbers Maintains GSSIs Automated Export Systems (AES) account Maintains certification for class 9 dangerous goods shipping and handling (batteries) Follows up with manufacturing or inventory for open requests Perform final review of all details for accuracy and completeness prior to shipment Support projects and help implement system changes and improvements Other related duties as assigned by the Customer Service Manager Requirements: Associates degree preferred or equivalent experience 1-3 years experience in a customer service environment; order entry experience preferred Communicate in a positive and friendly manner and able to articulate precise written and verbal instructions for customers Must be a highly motivated team player with an ability to organize and prioritize multiple tasks Must have excellent phone skills to handle inbound phone calls and make outbound phone calls Must be detail oriented, accurate and have excellent follow-up and multitasking skills. Must be computer literate, with a good knowledge of MS Office software Experience with CRM is helpful Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use fine motor skills. The employee is frequently required to stand, walk, sit and reach. The employee is occasionally required to bend, kneel, squat, and lift. The employee must occasionally lift or carry a maximum of 25 lbs.

Make this year your best EVER! Are You An HVAC Service Technician or Installer Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work? Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides A Life-Long Career >> We Don’t Want To Be A Pit Stop In Your Career – We Want To Be The Last Job You’ll Ever Have (Because You Can’t Imagine Working Anywhere Else) < < Every Day Is Amazing You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them). You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won. At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours. As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow. Does this sound like a place you’d like to spend your day? If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now . This is not for you. But… If you work at a job you can barely tolerate… If you work at a job that doesn’t respect you… If you work at a job that fills you with dread the night before And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money …Then we want to talk to you. We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day. What’s So Different Here? Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve “rock legend” status. Here are just a few of the reasons that our team members LOVE working here… Make more money: we pay more than most Your birthday is a paid day off Paid training Paid holidays and vacations (Paid time off starts after 90 days and grows from there) Paid Wellness Days Incentive programs (including vacation cruises!) Amazing 401(k) Benefits, including Medical/Dental/Vision and Life insurance Quarterly all-company breakfast meetings that the bosses cook for you! Paid uniform and uniform maintenance A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance) … And all the popcorn you can eat! We have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all. Who Are We? We’re Addario’s. We started nearly 20 years ago – just two guys and a couple of vans doing plumbing and heating work. Over the years we built, expanded, and grew. Today we are market leaders who are DOMINATING the Massachusetts market with Plumbing, Heating, Cooling, Electric, Drain and Sewer, Generators and One-day Bath Solutions… and more . We’ve got over 40 staff, over 25 trucks on the road, and over 50,000 happy customers served. And we help others, too – we’re strong supporters of the communities we live in and serve. ... And it feels like we’re only getting started. We recently expanded further and, we’re adding more team members, and you should see the plan we have for growth beyond this! Are You A Fit? Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work! If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us… Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate: You work hard You love working with a team You’re tech savvy – you can diagnose a problem and make recommendations to fix it You love to serve others You love to challenge yourself and you want to learn, and even be cross-trained You understand the importance of serving others (your team members and our customers) You understand and are willing to follow our Core Values: Safety First For Our Family and Theirs – Think Twice, Act Once Delivering WOW Through Service – Exceeding Every Customer’s Expectations Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching Great Pl ace to Work – All for One and One for All As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *** We hire veterans! JOB DESCRIPTION HVAC Service Expert Summary : Today is awesome! You showed up for work, got a truck that was ready to go with all of your equipment and supplies, found the team member you would be training that day, and you drove to your first customer’s house to work on a customer’s HVAC systems. The project is a challenge but you’re always ready to step-up to that challenge to make sure that your work is of the highest quality and the customer is thrilled with the service they receive. You wrap up the first project of the day and get ready to move on to the next house. You’re already looking forward to tomorrow! Job Duties: Work with the team: You stay in contact with your supervisor and your team to make sure the work orders are completed efficiently – everyone pitches in because it’s ultimately about serving the customer. Develop your expertise: You repair various HVAC systems and install a system when the install team needs a helping hand, knowing that you’re ultimately helping people live comfortable and safer lives. Over time, you gain a growing expertise at diagnosing problems and understanding how to repair or replace them. You respond to emergencies with safety as your top priority. Become a trusted professional: You keep your tools neat, clean, and well-maintained so they’re handy and ready for use and safe. You’ll learn to prepare written materials (e.g. scope of work, work orders, bids, equipment inventory, etc.) because you know that this keeps everyone informed – from the customer to the team back at the office. Job Requirements: You love to learn: You have a high school diploma or equivalent. Most importantly, you have a drive to learn more because you know that it serves everyone – from the customer to the team to yourself. You’re even willing to be cross-trained in other trades. You’re a tech-savvy people-person: You love the puzzle and adventure of understanding and completing the technical challenges you’re posed with every day. At the same time, you’re comfortable talking to a homeowner and professionally educating them on what their options are. Equipment handling, technical information and basic math? No problem. You’re ready to work: You have experience servicing, troubleshooting, diagnosing, repairing and installing HVAC components. You possess your own tools necessary to complete your work. You have a driver’s license, a ready-to-work attitude, and no problem handling the physical demands of the job – such as lifting heavy equipment or balancing on a ladder. You’re capable of working in enclosed spaces or doing a significant amount of crawling and standing. (Hey, if this is a surprise to you then you probably shouldn’t be an HVAC technician). You’re a professional: You are clean, neat, and well-groomed in appearance and you understand that safety is paramount. You won’t work anywhere that is unsafe but you know safety is a two-way street, so you won’t do anything unsafe either. Now Is Your Time To get started, click the “Apply” button now and send us your resume. Job Type: Full-time Salary: $90,000.00 /year

$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. East BostonMassachusettsUnited States of America